Caprinos Pizza in Oxford

I ordered three shawarmas last Saturday night from Caprinos Pizza Cowley via Just Eat. Unfortunately, the experience was very disappointing and felt like cheating. I specifically ordered three different flavors: kebab shawarma, barbecue shawarma, and chicken shawarma. While the kebab shawarma was acceptable, the other two chicken shawarmas were identical—they both used the same fried chicken, with the only difference being the sauce. The barbecue shawarma just had barbecue sauce, and the other chicken shawarma had a different sauce. This is misleading. If you advertise a barbecue shawarma, it should contain barbecue chicken, not fried chicken with a random sauce. The flavor and authenticity were completely missing, leaving me very dissatisfied. On the positive side, the delivery was on time, and the driver was professional and friendly. The free chocolate pizza included with the delivery was a nice touch, but I would strongly suggest that you focus on delivering exactly what the customer orders rather than trying to compensate with free items for customer attraction. Overall, this experience needs significant improvement. I hope the management considers addressing these issues to provide an honest and better-quality foods

fast delivery and great pizzas

The driver was great he was funny and happy, what a guy!!

Very nice. Delivery was fast and food was perfect temperature.

If you want to be ill and have food poisoning then go eat here , came there collet my pizza was cold and waited about 20 min and one foreign kid shouted at me for parking outside and when I got home I pizza was so horrible that I only eat half of it I will never eat here again In my life if I could rate zero stars I would don’t not recommend

Great customer service from delivery man

Excellent service and Delicious food . Best staff especially Mustfa great customer dealing skills.

Amazing service would give 6 stars if I could, and the pizza is the best on Cowley

Beautiful, magestic staff wonder fall service

Great delivery I think his name was sahil good guy

Ordered 9/11/24 received EXPIRED FUDGE CAKE. Now I’m with Food poisoning. Complain has been raised to OCC and Deliveroo

Pedido vía Deliveroo el 9 / 11 / 24 recibido pastel de dulce caducado 8 / 11 / 24. ¿Resultado? ¡Estoy con la intoxicación alimentaria! Nunca más y ahora necesito esperar 48 h para tener una respuesta a mi queja

Amazing pizza, even better service

delivery guy was on time spot on.

Great food, great delivery driver

great food and great delivery guy

I want to recommend this shop that I had for 6 years. This is the first pizza shop I had in the UK as an international student. The pizza is literally amazing that u can just blind choose. It company with so many nights with me when I don’t know what to eat.:)

Amazing food, especially late at night after clubbing.

Most of my diet I eat clean, but my coach gives me 1 cheat day a week and very often I choose a Caprinos. It is the best pizza I have ever tasted outside of the US. It's not the cheapest...but it is the best. Vege Supreme 👌🏼

Didn’t realise I could get a delivery at 2 am! New to the area. Have to say that was the best vegetarian pizza we have ever had! Tasted amazing!! Delivery was prompt, food hot and drinks cold! And a free chocolate pizza! 10 out of 10, look forward to ordering again soon 😀

Best pizza in town highly recommended

Lovely thank you! 🤩 our fav pizzas

Best in all in taste, service and delivery Highly recommend

My favourite pizza and good amount of toppings today

There were no fried onions and less toppings than usual. We are your regular customers so please be consistent with your pizza toppings. Thank you.

Ordered delivery from Salih, good man good service. Good delivery driver

Salih brought everything piping hot.

Sayed was very nice and on time! Thank you

Lovely pizza delivered hot! Well done guys, same again tonight please :)

Amazing pizza, love the shawarma pizza.

Great food and very friendly driver salih

Saliy delivered my order, was on time and friendly. Food was delicious

excellent very happy with service. Sali the delivery driver was great to

Sayil delivered the food faster

good food fast delivery and polite friendly driver

Food was cold was delivered way to quick to of been prepared properly. Very disappointed as paid £30 on cold food.

the pizza was perfect and the delivery was very fast... thanks 😊

Very nice. Our favourite pizza.

Delicious pizza. Ali bhai gave very nice service.

I had an awful experience with Caprinos Pizza Oxford. I decided to try their shawarma, and it turned out to be a huge mistake. After eating it, I felt nauseous within hours and have been throwing up ever since. The food was either improperly cooked or something was seriously wrong with the ingredients. This has been a miserable experience, and I certainly won’t be ordering from them again. Extremely disappointed and concerned about the hygiene standards. Stay away if you value your health!

Amazing service and even better food.

Caprinos oxford serves really good pizzas in affordable prize.

pizza wasn't nice atall burger sauce on pizza doesn't go 😕

The gentleman who served me was friendly and polite. We had an issue with the pizza, but he kindly rectified it. Overall, I left feeling appreciated as a customer. Otherwise the pizza was delicious.

Excellent quality and customer service. I have been a regular customer for months now and they never disappoint!

Must visit the place..awesome pizza

I have order 2 pizzas and I was excited to eat pizza I paid £30 but it wasn’t enough chicken and not tasty:( I won’t order any more from you guys.

Always perfect and always delivered early.

Absolutely disgusting customer service I placed order and had to cancel because I didn’t have the cash but re ordered and paid by card straight away. The food that was paid for was delivered but pizza was squashed to the side. The manager decided to send the delivery driver the next day to my house and demand the cancelled order to paid. Pathetic manager didn’t check with just eat that the order was cancelled and the order paid by CARD was delivered never ordering from here again

Ordered online via Uber eats. 1 donner Warps, 1 chicken Shawarma wrap, 1 loaded donner and chips and 1 loaded chicken chips. All were overdone with sauce or mayo, totally kills any flavour if any, not much meat in any of the wraps loaded with salad, fries and sauce. Ideally if they gave options to add sauce or not would be great. If I ordered donner or chicken loaded chips I'd expect good amount of meat to chips ratio but its soggy chips with minimal meat but loads of sauce :(. Same goes for the donner or chicken wraps, little meat but loads of salad and sauce. When I did taste a little meat on its own its flavourless and spongy which was odd, I feel the sauce and Jalapeno peppers are hiding the flavourless meat in my opinion. Sorry had high hopes for this place but was disappointed. I've not tried pizzas at all maybe that is where they shine but who knows.

Delicious pizza and quick service

Delicious as always, just gutted we didn’t receive the ice cream we ordered with our cookies 🥺

Food was very tasty and for such a good price and deal. Delivery was prompt and the food was still very warm 👍

An amazing dining experience Outstanding service! The staff was attentive and helpful. I highly recommend

MashAllah everything is very nice Staff was very kind and helpful

Very nice staf and food as well

Best pizza in town highly recommended

It was a wonderful pizza and fantastic service by muzakir..

Loved the asian classic pizza and service by muzakir 😊

TODAY I Ordered a kids meal with pizza/white cookie and drink, two loaded chips one with chicken shawarma and one with beef. Drink for my kid never arrived, inside the pizza box was spoon dumped gooey oily cookie which looked more like a splodge. The loaded chips - they were loaded with tons of spicy mayo, beef and chicken were basically non-existent just a box of chips with loads of jalapeños and mayo. I won't order again. Very very poor quality of food.

Excellent service, enquires about the right preference and muzakir makes sure the best is served.

Excellent service nice staff hygiene place nice environment highly recommended

The best pizza on the town and the great service from MUZAKIR ,lovely guy and very nice place.🍕🍕🥰🥰

Caprion's Pizza is hands down the best pizza place in town! From the moment you walk in, you're greeted with friendly smiles and a warm, welcoming atmosphere. The menu offers a wide variety of options, and everything I've tried so far has been absolutely delicious. The crust is perfectly crispy, and the toppings are always fresh and generously applied. I highly recommend their Margherita and BBQ Chicken pizzas – both are bursting with flavor. The service is top-notch, with quick and efficient delivery, and the staff is always attentive and courteous.

Delivery guy was very polite I believe his name is Sahil 👍🏾

The service was really good given by Muzakir. Thank you so much

One of the best Veggie pizzas in Oxford specially Vegetarian Supreme and the staff here is too good .

My first time ordering from here and I will definitely be ordering again! The best pizza I have had for a very long time, the delivery driver was so pleasant and polite. Great service all round!!

Annoying food is only just warm have to reheat also had to tell driver it was two drinks not one he went back to car to get other one

Really enjoyed my pizza, better than expected. Will definitely order again! Thank you!

very good service, excellent delivery.

Very nice Pizza. I will order from here again.

Thank you Caprinos. After a mix up of delivery times they sent us our complete order again as was delivered to early. NO fuss or bother :) Thank you from Tyndale community School Year 6

Nice food. Saliy was very friendly and his delivery was on time.

Caprinos always provide amazing food and service 😋 Saliy the driver this evening was really friendly and polite

Delivery driver Sinay was very polite and Friendly

Ali, he is too good and it's an amazing pizza and best on Cowley.

Decent food but 9 inch pizza is significantly smaller than advertised. Measured 8" which doesn't sound like a lot but that equates to 21% less volume of pizza (assuming 1 inch thickness). 'Exprizza & Desi Grill' up the road do an actual 9" for £5 (£3.50 cheaper!) of the same quality.

i’m very thankful for Ali and his staff they provide me very good service. this is one pizza shop in oxford which food is very delicious and neat and clean . i like the one thing much as per my suggestion they make aa very thin base of pizza it was digest easily overall it’s brillant

Very nice service pizzas are also very tasty they make a lot of fun to eat I am very thankful to Ali and his staff

Excellent service.. food came hot.. great delivery Sunni..

Be cautious of their 'BUY ONE GET ONE FREE' policy. Despite expecting to pay £10 for a pizza and receive another free, I was surprised to be charged £15 upon collection. This pricing practice feels deceptive and unfair. I advise others to beware of similar discrepancies.

was great! thanks to the delivery guy!

The driver was lovely, shout out to Saley. The food was really good too, will order again :)

Food was cold, rang the restaurant and they claimed they had rang and tried to leave the food at reception- both untrue as I checked with reception and I had no missed calls , very expensive

Pizza was really nice and hot. Chips were nice but could have done with cooking a bit longer they were a bit anemic 😂. Overall was nice. Would go again when in area.

Pizza was squashed.. disappointing

Quick delivery , friendly deliver driver and the food was as usual very good 👍

Thanks Saly for delivering me the food at the correct time

A man named salah, delivery driver gave food quick please give him a pay rise he handed me the food with a smile.

Sully was amazing, he brought our food early which was even better :). He was an absolute gentleman and offered to take our food through the hotel for us. He was riding a bike with a broken wrist:( I think he needs a huge pay rise. Bless him what a gentleman!!!

Our delivery driver Saleh was very lovey and came early with our food. Great service!!

Didn’t verify that it was ordered or on the way

Tiny portion of wedges in the 6.99 Lunch deal. Witney branch is way better.

Pizza way undercooked and cold. Delivery driver took a long time and called multiple times

Delivery instructions were followed and these were the best pizzas I have had in a long time. Would highly recommend

Food was the perfect temperature, and fresh

pretty quick delivery, food is nice, opens quite late

Great pizza's, the staff are helpful.

When selecting restaurants this restaurant came up as delivered in 25-35 minutes. I ordered at 3pm and it came at 4:30. And hour and a half for a small pizza and some strips takes the cake for a place which is less than a mile away.