Frankie & Benny's in Plymouth

Amy was friendly and attentive. Lovely service!

Amazing customer service great food

Amy was amazing when she served us!

Bryony went above & beyond for the entire meal, absolutely perfect host!

Fantastic service, food and drinks Great atmosphere! Thank you Amelka and team

The best F&B I've ever been to. Very nice service. I remember Amelka the most - a very helpful, smiling and friendly girl. I recommend 100%

food was great, great staff! The supervisor Amelka was lovely so happy and bubbly!, will be definitely coming back!

Bryony was a lovely waitress! Thank you for a great dinner!

We gone with all family to Plymouth branch during our short holidays, we all were stunned by blond girl Amelka - she is so helpful and kind, explained every our question, even my parents in their 70's were happy with her, coz they get nice food to their taste when she recommended. Overall, that place is getting more thanks to staff like her!

Food amazing ! Staff are very friendly and attentive. Molly was our server and couldn't do enough. Steak was so tasty.

Really good service. Technically they lost our order and had to bring first and second course at the same time. But they gave us a 30% discount and the service was impeccable. Food is usual F&V fayre and we all enjoyed our orders. The nachos were slightly underwhelming, but burgers and salad were on point.

We came as a group of 36 for a brownie event. Alex our server couldn’t have done more to make sure we had everything we needed. Nothing was missed food wise and everyone enjoyed their meals. All the staff including the managers were really accommodating for us as such a large group. Thank you so much! We won’t hesitate to recommend .

Really lovely meal as always, we have eaten here every month for the past year and never had a bad experience. Excellent value with the specials offers. Alex our server tonight was really fantastic, really nice genuine young man. Food arrived hot and promptly. Will be back in April for another excellent meal.

Alex was wonderful for my partner and I today 😊

A pleasant experience but you need to have more choices for vegetarians in your menu.

molly c was amazing, we had a lovely time x

We dined here today and the manager was sat drinking with a group the whole time we were there while a poor server was left running ragged on her own. Was very sad to see

Lewis was very friendly and helpful.

Ive only been to this location twice and both times Amelia served us, she was lovely and clearly very good at her job but this time, 9/3/25 about 4-5ish, it seems like she was left alone for quite a while when we arrived and when 2 servers finally did turn up to help they mostly seemed to stay at the window waiting for orders instead of helping take orders, running drinks or sorting out bills etc. She is a wonderful asset to your restaurant but if our last vist is any indication she is being over worked while the rest of your service team sit by and watch. The restaurant itself was clean and we were seated quickly, the food arrived shortly after ordering but was very lackluster for the amount we paid, while the burger and fries weren't terrible they weren't worth £13. My partner was equally unimpressed with his pasta, he's vegetarian and only had a few items to pick from but the pasta he chose for £14ish wasn't much better than pasta and sauce anyone could make at home and wasn't bulked out with vegetables or anything, not even any cheese. As we were eating the restaurant started filling up which meant Amelia had more tables to keep on top of and it took us over 30mins to finally grab her attention as she ran past, that poor girl did so many laps of that restaurant during this time while the other servers barely did anything. It was clear we were finished and were trying to grab anyones attention for the bill but the other 2 girls chatted amongst themselves, ran a few plates of food and stood still, they didn't seem to take any orders or sort out the customers in any other way. If they don't pull their fingers out people will walk out without paying and I presume they would get in trouble for this, Amelia can't run that restaurant on her own and honestly I'm surprised she's still there, she deserves better.

Fantastic evening had by all thankyou Lewis for your outstanding customer service will be coming back very soon

Molly was a great server. Fantastic

I ordered the pizza and it was delicious, me and my friends had come as a last resort but we’ll be certainly coming back with Frankie & Benny’s at the top of our list!

Lea was very good at her job and made sure we had everything. She was also very patient when it came to us working out our individual bills. She was very friendly.

Just want praise the excellent customer service we received from Ellie (I hope I remembered her name correctly 🙏) After an initial disappointing meal arriving lukewarm, she went out of her way to cook and serve me a piping hot meal herself! Further to that, she offered us a free desert by way of apology! I asked Ellie why she wasn’t the chef, as she was far better than the one on shift that day and she explained that she used to be, but fancied a change as she enjoyed the interaction with customers! The food was fantastic, the customer service exceeded any I’ve received anywhere else and I can highly recommend this restaurant and look forward to returning when I visit the area again. Well done Ellie, you deserve the recognition 🙌👏👏👏

Served by friendly and helpful staff. Food served hot and was tasty. Definitely come again.

Best bar staff. So welcoming and friendly. Thank you for making our day ⭐️

Thank you to Lewis for being such a great host last night. Our large group was not an easy one to deal with, I'm ashamed to say, but he and the team handled everything so well and so professionally from start to finish. I can't emphasise enough how appreciated that was. Thank you Lewis, you were a great help.

Staff where brilliant and food tasted great

Lovely family meal. Alex was very attentive and nothing was too much trouble. Will definitely come back!

Me and my wife Sue have had our second visit in a month and have to say it's becoming one of our favourite places to eat. Love the atmosphere and the music playing, the service is excellent (Lewis) and the food tastes lovely. Of course we will be back

Food and staff were fantastic and would highly recommend, our waitress "Amela", was good with a professional and friendly personality. We will be returning.

Amelia was excellent, polite and efficient. Thanks

Our experience at F&B is one that we will remember for a long time due to Trish for the excellent care she showed us as we hadn't booked a table.an not forgetting Emily whose service was excellent the giant mozzarella stick starter was lovely and the hot fudge sunday we shared was outstanding

Amelia was are server she was very polite and very efficient and always smiling great food

Came in this evening with my partner expecting a nice meal, only to be waiting 25 minuites for our order to be taken. Food come out the chicken parm was disgusting very watery and not nice one bit, the chicken was soggy due to the pasta being soggy. The Mac and cheese was pasty and then ended up waiting 20 minuites to pay the bill after asking for our bill and the card machine. Ofcourse we didn’t leave a tip due to our experience and as soon as we didn’t the waitress tone changed. The music was so loud we couldn’t even hear ourself talking. Why would I leave a tip when the service was shocking, the only good part was the man at front desk who sat us down.

Lovely Amelia was our waitress today, cheerful and kind, food was good price and good atmosphere. Thank you!

The food & drink were served to us quickly. The food was hot & tasty. My salad was very nice.

Great environment, served by Ryan. Great job Ryan, very friendly & helpful. We'll definitely return 👌

The food was lukewarm and not that nice. The staff had very little interest in speaking to customers and customers weren't that welcoming. A smile goes a long way. The milkshakes were nice and the staff doing drinks got them over quickly. Asked how we wanted the steak to be done just to give us the opposite to what we asked for. All the sauces and other things left on the table were empty.

Molly was a great waitress and the food was fab. We will be back soon.

Molly severed us and she was amazing! Great food and great service will be back!

Amelia was awesome - speedy service. Phenomenal Popstar Martini and the Double Bacon Cheeseburger as GF is awesome. Make sure to get the salad as a side.and have enough butter for the jacket potato otherwise the Jacket can be a little dry. Music at an appropriate level. Highly recommend strawberry pavlova. Thank you Amelia x

Amy was very lovely and helpful

We had a lovely family meal at frankie and bennys we were looked after very well by Amy who got us everything we needed with a friendly smile.

Amelia has been a lovely waitress, she seems to really enjoy her job! Thank you for a lovely service x

Amazing service from Amy! Very friendly

A meal at F&B in Plymouth is always a treat. Lovely atmosphere, great food and fabulous staff. A special mention to Amy, who always brings a little sunshine to the table, she is a true asset to the F&B family. We can’t wait for our next visit!

Lovely meal excellent service , bit noisy .server was Amy and was very nice.

Mya was really friendly and helpful food was really nice

Just awful! Ordered bolognaise was literally served a bowl of spaghetti in water with a tiny smidge of meat. Informed waiter but nothing done or said about it. Service was slow and seperate. Was a pre booked large party put on 3 seperate tables to far to talk. Most definitely woukdnt go back. I have NEVER not enjoyed a meal out before.

We had our staff party last night!! Lewis who served our big table was brilliant. Great service and the food was lovely. Thank you

Great American diner experience. Lewis was our waiter and very attentive without being over the top. Good food, arrived on time and plenty of options for the kids.

Food was great. Our server, Lewis, was really helpful and friendly.

Great meal with the family. Was served by Lewis. Very polite and helpful. Service was great. Thank you.

We thoroughly enjoyed a meal with a couple of friends and their teenage children

What a night!! We booked F&Bs in Plymouth for my son’s 16th Birthday (He chose) from the moment I called up to book (Amelka) couldn’t have been more welcoming and helpful. She explained everything so clearly, and made me feel like we were in good hands. On the night our waitress was Amy. It’s understandable why this lady has so many positive reviews. Amy was so attentive and honestly could not have done anymore. We were a party of 32, which is no easy ride. She was on her feet constantly checking that everyone was happy with their food and had everything they needed. The food itself was amazing. Everyone enjoyed their meals and there were no returns or mistakes. My son and his pals loved it. The restaurant itself has such a quirky vibe, fun and just very welcoming. Everyone who works there was superb. At the bar we were greeted by a lady and gent and once again there couldn’t have been more accommodating. We personally think this industry is bloody hard going, we have several chefs in the family and also know a little about running a restaurant. This team is a credit to F&Bs - thank you to you all for ensuring our son had the best Birthday with his family and friends. Oh and of course singing Happy Birthday stevie wonder style!!! X

Absolutely lovely server who couldn’t do enough for us. Fab food and a great atmosphere! 10 out of 10 from me!!

Molly C was fantastic thank you

Molly was fantastic great service.

Our waitress, Molly, was lovely and very welcoming. Service was excellent.

We had a wonderful evening tonight, the food was great and the service extremely courteous and and helpful even though they were very busy. Thanks Mya!

Very good food and good service from amy

Our server, Molly C, was lovely and made sure to check up on us often.

Alex was really helpful and friendly. He checked in with us regularly throughout our visit.

Great time, Alex our server was a lovely guy, very friendly & helpful, nothing too much trouble:)

Friendly, efficient staff. Amy was helpful with allergies, lots of information given. Star employee.

Mya was brilliant , very friendly and helpful x

Had a really nice meal and great service from Alex, friendly and really helpful. We couldn't praise him enough.

Food was lovely, our waitress Molly C was really friendly and made conversation with us throughout. Will return soon :)

Amy was lovely. She was happy, bubbly and positive even though she was extremely busy! She had a smile on her face and her customer service was fab Thank you Amy!

Amy was very helpful it was a busy wait but we were told that on arrival we had not booked so we’re happy to wait 30-40 mins for food.

Food was mediocre. Very loud music and chatter, could barely hear each other. The server Amy was trying her hardest and was very kind. Could try and be a little less keen to please. It is what it is, try bella italia.

Amy gave us really good service

Amy was our server great service thank you x

Amy is great, she made us feel really welcome, and she is very knowledgeable about the food. Her recommendation was excellent.

Service was good but just a bit slow as it was sooo busy. Amy was great.

Very thankful to mya for the service she provided, great experience!

Lovely time! Great experience! Mya was a really lovely server ♡

Amy did a good job serving. Food was good.

Lovely meal and great service from Amy

The staff were all amazing and very helpful. Our server was Amy as she was very helpful.

Great experience and well looked after by Amy!

mya was an amazing waitress, absolutely would come back. extremely polite and enthusiastic.

Good experience, Amy served us, she was great.

Stopped by for a late lunch. Enjoyed the ribs! Amy guided us well to the Cobb salad. Nice to have two portion size options for children!

Amy told me to write this review so she could get a surprise. Please make sure it’s a good one. To make her year.

Mya was great. Very smiley and helpful

Excellent service, our waitress, Amy, couldn't do enough for us! Lovely evening and great food. Many thanks.

Amy was lovely. Great service with a smile and couldn't do enough for us. Would definitely return.

Very good service and lovaley food friendly staff very enjoyable and our waitress Amy was great 👍

Great stuff, Amy did an amazing job

Amy was so lovely... She did an amazing job The food was also great.

Lewis was very helpful and kind and welcoming.

Lewis was a pleasure throughout the night, the food was great, made a good valentines

Lewis was excellent, however, the Calzone was slightly burnt and hard to eat.

He was very polite and made us feel welcomed

Our waiter Lewis was very friendly and attentive. Also was aware of our needs before we knew of our needs.

Lewis was amazing, he was so lovely, he kept checking if the food was good ect, I will definitely be returning as he made my visit so good

Had a fabulous service from Amy!

Amy was friendly, the food was amazing too.