Frankie & Benny's in South Gloucestershire

Melodie was very quick with our service, and was very sweet.

Thought the manager was brilliant ,he was super efficient,speedy and friendly an asset to your company ,you should be super happy with him. Food was very good, especially the pizza . The food was served without any long wait. This is our go to place after watching a film ( there are a lot of choices) as it's so good . A extensive menu with lots of choices for every diet. Love the music in the background ,we always have to search for a couple of songs whilst there. Well done to all the staff ,they've all been great every time we go there ( once a month since last Sept)

Melodie was fantastic!! Amazing food and amazing service 😊😊

Fantastic food and fantastic service from Freya

Love Frankie &Benny’s… especially when they have a deal on! 😃 the food and the staff are great

Good quick service with good hot food to follow, Even washed my babies plate for me in dishwasher

Food was nice and worth the money. Service was very good from melodie

Amazing service from our lovely waitress, she was so friendly and we had a lovely meal!! Food came delivered fast and was beautiful!! Very happy and will definitely come again!

Melodie was incredible, so kind and welcoming. Very helpful and knowledgable, wonderful service, excellent food and very clean. Would defo come back here again and melodie is a real asset to your team

Brilliant service from melodie. Made us most welcome.

Lovely evening with family, we were served by Maddie, I have to say she is an asset to you, polite, attentive and could not praise her enough

Great food always served with a smile

Lovely meal, great service from melodie

Me and my boyfriend really enjoy coming here. Will definitely be back again soon!! Our waitress was also amazing and helpful.

Great customer service well displayed food Perfect day

It was a random family get-together. The place is tidy as always, staff is great and kind.The food is amazing and tasty as usual. Overall is a very good service and recommended for everyone.

Pancake is nice. But the carbonara is average.

Our server was really lovely! Great customer service, extremely accommodating and was really friendly. Even wished my husband a happy birthday!

Portions are quite small for the price but the food was alright. Vegetarian options are very limited

Andrea was wonderful, thank you! It would be wonderful to have more cocktails on the menu like you used to have.

Good place to go for a pre-movie dinner

Melodie was really lovely, great service!

Excellent service melodie was very polite and the service was excellent and fast

Melodie one of the nicest FOH people I've ever met

I remember F&B from the old days, pre-covid days, as it used to be my family's favourite restaurant. Visited today, first time in 5 years. So much has changed.. food portions are a lot smaller, but the prices are sky high. Food tasting rather mediocre. Some dishes were on a cold side. Place was empty on Sunday afternoon - says a lot. Good atmospheric Italian/American music replaced by modern generic radio rubbish. Waitress was nice, one good thing about the visit. Not going to go back. Very poor.

Melodie was an amazing server and very friendly. Food, drink and environment was warm and welcoming.

Melody was great! Super friendly & couldn't be more helpful!

Freya was ace! Wanted to steal my chips but didn’t. Showed great restraint. Go Freya.

Lovely food excellent service all round Freya was a credit to the company

Freya was amazing, really helpful and the food was amazing, definitely will be coming back

Had a really great meal and service was great from start to end. Our main server was Freya, her service was warm and friendly, helping us with anything we needed.

Nice food. Good service from Freya always asking if we were ok and the food was ok!!!

Freya was great - 9 kids and 7 adults, no problems, great service, candle on the ice cream for the birthday boy. Really good evening

Food was fantastic, Freya our waitress was great got a very big order perfect.

Fabulous service and food. Served by Freya. Friendly and professional

Food was great! And the service from Freya was friendly and helpful throughout our stay.

Freya was fabulous and very patient with the 2 5 year olds we had with us

Our server Freya was amazing. Was very helpful and answered all our questions about our Tastecard offer. Food was brought timely and the taste was amazing.

Great food and friendly sevice. Freya had lovely service

Lovely food and great staff. Very attentive despite how busy it was :) Maddie was wonderful

Lovely food, fast and friendly service from Melodie. Nice selection of gluten free food too 😃

We had a fantastic waitress called Freya who was super nice and made our visit fun! Thank you so much Freya!

Melodie our server was super friendly and helpful ☺️

Freya was super kind and helpful, made our visit extra special

Great service and my kids loved it

Good food and amazing service from waitress Freya - she was really lovely and attentive and made our eating experience really enjoyable.

Melodie the Server was very nice

Great service great food. Server Megan was a star

Today me and my friend went on a lovely galentines day meal. The service was absolutely brilliant in here we were served by Melodie, and oh my did she go above and beyond catering for us. She is lush and has a beautiful smile which just made this experience great for us and we left feeling very happy. Thank you Melodie you are a diamond!!

Booked Saturday 15th and was told to wait in the bar area due to a delay in overturn on tables however the manager on shift was quick to sort us a new table out and sit us the waitress was lovely and served us quickly food come out quickly and drinks not a long wait for how busy the restaurant was. Would come back again, thank you

Maddie was amazing came with my girlfriend for Valentine’s Day and it was wonderful we will definitely be retuning to this Frankie & Benny’s again in the future thank you once again Maddie

Food was great and staff were lovely. Melodie served us and she was very personable, couldn't do enough for us.

Megan served us tonight and was absolutely brilliant. Very efficient and helpful. Service was quick and we weren't left waiting. Thank you Megan.

We were serviced by Megan. She was lovely, polite, and accommodating! Our food was yummy and we were not waiting long at all- however it was cold unfortunately.

Very helpful and polite been here a lot off times never had anything bad to say will be back again soon

Amazing date night accompanied by maddie who did a really good job with customer service

Valentines night so very busy but staff still on the ball and service at our table waitress was Megan 100% Made our night 5*****

The food was amazing and good quality for money. And Megan was so helpful and friendly. We will be back :)

Friendly staff very quick service and good food

Very quick service, had amazing food and a lovely waitress called Megan :)

Melodie & Meg were excellent throughout our visit

Melodie was our server first class service from her the food was lovely as is always

Lovely food and service Maddie was lovely x

Megan our server was friendly and efficient. The food was good.

The food wasn’t the best I would say 6 out of 10 but our waiter was brilliant I didn’t get her name but the lady with the curly hair she was lovely we even gave her some of the birthday cake

Lovely food and really great service from Freya, she was super attentive and very helpful :) vegan options also excellent!

Server was very polite and friendly did give her name but sadly forgot. Was not over pushey like lots of places and was available when needed. My daughter really enjoyed her birthday meal.

Freya our server was lovely, efficient and friendly, service was great

Freya was amazing and nothing was too much trouble. Service was really quick and would definitely be coming back

Decided to go to Frankie and bennys after a days work , the food - AMAZING! The service - INCREDIBLE! We were greeted and catered for by a young lady named Freya , who was very polite , friendly and quite possibly the best waitress I have ever been served by ! 10/10 would definitely be eating here again !

Melodie was our server and was polite caring and super attentive , she takes such pride in her work and making sure everyone has an amazing time ! We have never received such amazing hospitality ! Melodie should be the trainer for all workers in hospitality !!

We had received many emails advertising F&B so decided to detour from M5 to the F&B on Cribbs Causeway on our way home to try it. It was 6:30pm on Monday 27th January when we arrived. We were told that they were closing at 7:00 pm for a staff Christmas party and we would have to eat quickly and leave if we wanted something. We therefore did not stop. I wonder why people run businesses these days, service is a thing of the past. In business it used to be the customer was important now we are all just a means of making easy money. Obviously F&B care about their staff and customers can go hang. I would have been ashamed to run my business is such a way. We always cared about our customers or potential customers.

Didn’t get the pulled chicken I paid extra for! And £18 for the portion I got is shocking

Dealt well with the various allergies

Brilliant customer service and the food was very filling and good quality

Melodie (at Cribbs Causeway) serving was very friendly and welcoming. The atmosphere was great for a relaxed family gathering - thank you

We came for food with the family. We had great time. Food was delicious and staff were very friendly.

We order from here regularly but today they have is a very stingey portion, covering only half of the plate.

Great service on a quiet slow night. The waitress helped me with my allergies and the gluten free carbonara was lovely.

The staff was super friendly, Andrea and Lilly was adorable and they were giving us the best customer experience. Richard the head chef made the best burger. Thanks for the service!

Visited frankie and bennys and was so full after we left, the bacon double cheese burger was delicious and so were the brisket loaded fries! defo recommend coming will be returning!

Great place with good Gluten free options

Out witness was lovely, quite a nice quiet atmosphere and the food was lovely; burger was well done and pizza was great.

The service was very fast and Melodie our server was very smiley and helpful!

Good food and great service by staff

Been here a few times now always had amazing food and service!

Excellent restaurant with fantastic staff. Great food and great service

Lovely girl served us. Took an interest jn the children. Lovely lunch

Service amazing customer service and was very well taken care of by melodie!! But food quality for the price is mid

Brilliant food and brilliant friendly staff.

Great service today! The staff were really attentive and happy. Great atmosphere

Had a lovely Christmas meal with the family (using the standard menu) and everything was great. The food was really good, but the best bit was how friendly, attentive and flexible the staff were.

Lee Our server was very helpful with gluten free explanations of the menu.

Been here and had the same waitress most of the time and she’s always been great and really nice to us, thank you melodie

Great service, it was quiet when we went but really quick delivery

Superb meal melodie was an amazing host

Amazing service from Lee! My daughter struggles to speak in public and is being encouraged to order. Lee was patient and kind to her throughout our visit and made her experience awesome. Thank you! (Food and other servers were also fab this evening!)

Melodie was fantastic, very helpful and a pleasure to have her serving us tonight! Attentive, friendly and a credit to the restaurant!

Had an amazing experience with Melodie tonight, had the most amazing customer service I’ve seen in a while, her general attitude and great smile made our evening so much better. The best server I’ve had here in a long time, such a bubbly person!! Will definitely be returning for her service. Thank you Melodie!!

Lovely evening. Melodie was lovely and helpful.