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3.5

Based on 315 opinions finded in 1 websites

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Nº 2142 in 2812 in Glasgow City

Nº 107 of 130 Italian in Glasgow City

CUSTOMERS TALK ABOUT DISHES WITH..potatomozzarellasaladribssteakcookedcheesegarlicpizzapastachickenoldcalzone
Score
OpinionsNoteTripAdvisor3153.5

comment_iconOpinions

The food was okay (a beef burger with fries) but I was overcharged by 7 pounds for my desert. They put other item on my receipt I complained about it and they reimbursed me less than 2 pounds! Double

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jslavisha . 2024-05-24

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Food was absolutely disgusting. Frozen burnt chicken tenders. Almost broke my teeth, pasta was worse, tomato pure with a few chillies, kiddies pasta shapes lol.. first time I’ve left a restaurant without tipping. -1/5 stars

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Danielle S . 2024-03-04

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Waited ages for 2 burgers in restaurant which was not even quarter full and 4 staff visible in kitchen. Food was disgusting... Grey grisly burger with plastic cheese and doughy bun with plastic mayo. Never again

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angheluruju . 2023-12-15

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Called in while shopping at The Fort. Met Ian on our arrival. He was so friendly and attentive during our visit. He is a great ambassador for the company. Big shout to the kitchen brigade for the very high standard of food. Great atmosphere too. Menu is varied and caters for all tastes. Will be back for sure.

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jimb402016 . 2023-10-27

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I have never been to a front campaign before this was my first time I found it to be standard the staff are very good and went out of the way to make sure you were happy with everything.

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TheLeopard79 . 2023-08-26

MORE AT TripAdvisor

Perfect family restaurant. Tasty affordable food and my kids favourite restaurant. Service is always amazing and also with a smile. You are made to feel welcome as you arrive - until you leave. I would highly recommend visiting Frankie & Bennys at the Glasgow Fort, you will not be disappointed.

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489summerm . 2022-10-14

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Great service and food at reasonable price. The server was pleasant, genuinely friendly and the food was gravest value for money.

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Passenger27291320879 . 2022-08-25

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Disgusting food, terrible service. Would’ve been better eating the money rather than give to them. Never coming back.

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J9105YMjims . 2022-08-07

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Ordered the Classic Cheese burger. It was not home made, obviously cheap frozen type. It was bland and full of grease. Left me feeling queasy for rest of the day. 🤢 The customer service was really good 👍

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AnnMarie295 . 2022-06-18

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Visited for the first time in a few years after the restaurant received a makeover hoping the standard of food had improved. The surroundings and staff were excellent hence the only reason I gave it one star. The food was terrible, our starter of loaded...

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mijmap . 2022-06-17

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First visit and the restaurant was very busy. It has been newly refurbished and was very clean. The staff were great and special mention to Catherine, who gave exceptional service. The food was amazing. Very tasty selection of starters and mains. Thoroughly enjoyed the potato...

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Parky1Glasgow . 2022-06-06

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Have been here before the pandemic however this was my first return visit. Can’t fault the service but the breakfast was very poor quality, floating in grease, I had to use my napkin to soak up the oil from the fried eggs. Pretty tasteless altogether...

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pm590 . 2022-04-15

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The food was quite frankly inedible and bland. The macaroni cheese was like a bowl of mushy wallpaper paste- never tasted anything so disgusting. The garlic bread was so anaemic it was borderline raw, sent most of our meal back. Will never be back!

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gillianrussell73 . 2022-03-07

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To celebrate my birthday I ate lunch with three friends. It was lovely - everyone enjoyed all the starters and main courses and the service was really attentive. I was impressed with the choice of dishes and the quality of the food.

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David K . 2022-01-29

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First time here. To be honest not always a fan of chain restaurants but pleasantly surprised by this restaurant. Business meeting combined with lunch. Perfect pizza with the best coffee I’ve had for ages (Lavazza). The place was packed on a Tuesday at lunchtime. That...

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Kerr A . 2021-09-21

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Came in today for lunch was extremely busy, we hadn't booked so expected to be turned away. The manager was very helpful with us dealing with track & track. We were seated & offered drinks straight away. Our waitress Marta was lovely & so friendly...

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Ambassador477776 . 2021-07-06

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Served by Manjit today, he was extremely kind and definitely made it a good experience. Pleased as always 😁

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caitlina394 . 2021-07-04

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Popped in with my niece and daughter after shopping. Staff very helpful and Covid precautions adhered to. Food was great, exactly as ordered and great value for money. Desserts were fab especially the mint choc chip sundae! Server Catherine was lovely and looked after us...

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Vacation21116037238 . 2021-06-28

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My daughter and her friend went to frankie & bennies for her birthday meal before the cinema. They were served by a lovely waitress Lesley- Anne, my daughter had a lovely time and said that LesleyAnne was very happy and cheery and attented to all...

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Boab M . 2021-06-27

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Not the Frankie & Bennies of old, poor service and food microwave diners, chicken parmigiana was like rubber.

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markbG7528PN . 2021-06-17

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Pop in today for a fast lunch was served by Franco very helpful and friendly server. I had pizza and my friend had Chicken Parmigiana everything was very good. I'll be back

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680lianm . 2021-06-16

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Our server (Leigh) was amazing. Myself and my friend both ordered vegan alternatives which were super tasty. The vegan pepperoni pizza tasted more like a ‘meat feast’ alternative but still worth the bite!!

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Toni-Marie24 . 2021-06-11

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Food was lovely and really quick, we were served by Leigh who was extremely friendly and catered to all our needs. Highly recommend !

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57kayleighb . 2021-06-07

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Visited on Saturday, our food was fantastic and our service was amazing from Shantelle, so helpful and friendly! Thank you, will definitely be back!

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R7848QRlauram . 2021-06-07

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We had a lovely family meal out. Served by Lesley-Anne who was super helpful and understanding of the mess our 2 year old made. Thanks again, we’ll definitely be back!

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Weemohutchy . 2021-06-06

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Food was delicious, was served by Hannah-Jane who was extremely attentive and took time to recommend dishes, Mac n cheese bites then a rack of ribs. They were spot on. Will be back for a wee pint with my meal soon!!

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Z6845ULstevenw . 2021-06-05

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Came back here after a long time. Still amazing as usual. Everything was just perfect. The waiter Franco gave us an amazing time. Recommendations on point. Loved the apple pie . Everything is just super! Will definitely come back into time. Franco is amazing! Friendly...

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jonhm868 . 2021-06-05

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Today we visited for breakfast and our server Kirsten was exceptional, made us both chuckle and made our visit here that more enjoyable! Go Kirsten!!

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Johnny12344567838 . 2021-06-04

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Went in for a quick bite to eat with my other half after doing some shopping on Thursday. My partner and I are a bit fussy, but nothing was a problem to our lovely server Helen. Made us feel so welcome and very well looked...

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louisee687 . 2021-05-30

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Visited for lunch on Sunday really busy!! Met with a lovely host, attentive & let us know about track & track. Our server Shantelle was lovely & couldn't do enough for us. We had a great afternoon food was great we had starters & mains...

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Ambassador477776 . 2021-05-30

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Decided on a night in Frankie and Benny’s Glasgow fort, went with my partner and both had fantastic food, the service was top notch, our waitress Lesley-Anne in particular was amazing, taking time to go through the menu and describe the new dishes they had,...

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Ozzyd79 . 2021-05-28

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Me and my husband went there for our monthly date night and had the most wonderful time thanks to our lovely server Helen. Her professional yet kind and attentive service made our visit special. The food, the atmosphere and the staff was lovely and despite...

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MrsMacL9 . 2021-05-24

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Great service, good food,we had really nice time. Our server Susanna was very attentive and ensure everything was the way we requested. It's so nice to see that you can meet a waitress that would go extra steps to provide great hospitality experience. Definitely will...

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316kasiad . 2021-05-23

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Went in yesterday for some late lunch. Our server Ciara was superb and very attentive. I have an allergy so eating out is always a worry, but Ciara made sure that the food was allergy free and made the experience a breeze.As a result, we will be back very soon. Thanks again, Ciara and the rest of the team at the Glasgow fort!!

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ZSB764 . 2021-05-23

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Was in for a late lunch yesterday after some shopping. We were served by Ciara who could not have been more helpful. She was great and the meal was really enjoyable, no complaints and will definitely be back.

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gregoredwardk . 2021-05-16

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We were booked in today for Breakfast at 11.15am.We were seated on time and had server Franko.As we are very fussy we requested Omolette which was not on menu and Large Breakfast with quite a few changes.Franko advised not an issue and made sure the...

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Gazaboy . 2021-05-15

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Went for lunch with my family today was served by Susan. She was a well mannered girl and very helpful. Food was great as always We'll back soon

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C8738QUjamess . 2021-05-14

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Went here last week and it’s your usual easy to go place. The people are nice, covid restrictions seem very well kept and it feels safe. I had a lovely server I think her name was Lee? She was very kind and I and my friend felt very welcomed by her. Which is nice given the current going on with covid!

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932pearlb . 2021-05-13

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Once again Frankie & Benny's at the Glasgow Fort was brilliant. One particular staff member deserves a special mention, Francisco who usually serves us makes the experience there even better, he is polite, friendly and always remebers us, so thank you Francisco and the food is always lovely.

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V3848QIjoelh . 2021-05-12

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I went there for Sunday lunch with friend. Outside table was available. Huge improvement if it comes to food quality since my last visit last year. Service great as usual. Girl that served us Gosha was busy dealing with tables inside but managed to give as brilliant service with smile and no hassle.

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115stacyerskine . 2021-05-10

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Lovely food and amazing service from LesleyAnne who was very polite, attentive and friendly - server made the experience extremely pleasant and welcoming! My friends and I will be back. No complaints! :) (the southern fried chicken for starters was amazing !!)

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375leighannet . 2021-05-09

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Lesleyanne provided amazing service, dealing with our table alongside others incredibly quickly. Such a friendly server! Would be back

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kylas2902 . 2021-05-09

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Had a great meal at Frankie and Bennys with my family. Amazing service by our Waitress Shantelle. So friendly and polite. Our food was fantastic.

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Y5915LZelizabeths . 2021-05-09

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This is the second time that me and my bf visited the restaurant in Glasgow fort since the lockdown easiest and loved the food. We had the same waiter served us Francisco (Franco) fantastic customer service and he made us feel very welcoming and he had a great knowledge about the vegan menu which was fantastic. I think this will be our favourite restaurant and always the 1st choice when we go out. Plus we were informed that more vegan options are coming soon and we are super excited about it From the Vegan Couple

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83marselak . 2021-05-08

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Went in for breakfast today and was pleasantly surprised by Susana's good service and overall food speed.

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jagodap2016 . 2021-05-07

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Food was good and our server Franco was very friendly. I had pizza and my grandad who I took had the burger. We loved it

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5456578885543992726 . 2021-05-06

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Visited frankies tonight with family members. Enjoyed our meal, our waitress Kirsten was very nice and catered to all our needs without an issue. Thanks for a nice family meal and for the friendly face of our waitress, would visit again. Great service

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robertmV6584JF . 2021-05-05

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Visited the restraunt for Lunch today, the food was lovely and was served quickly and efficiently. Our server Leigh was fabulous she made us feel welcome and she was very friendly and bubbly which left us all with a smile on our faces.

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Lisaxox2 . 2021-05-04

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Served by susana ferrera, service was excellent, very pleasant staff, the food was excellent, place was clean tidy and following social distance good visit all round.

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JohnA4724 . 2021-05-03

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Would like to complement Hannah Jane and Anolzelika for giving us a warm welcome and pleasant dining experience.Myself and daughter first post Lockdown girly day out. Didn't go well to begin with. We started off in Nandos. Service was so bad, partly due to unhelpful ness towards track and trace details and partly due to being ignored once we were at a table. We were unsure of what to do. After a bit of trying to attract attention we left! We then went to Frankie and benny. The difference was night and day. So helpful if you couldn't access the track and trace. The signal at the Fort is not equipped to deal with the system. Served by Hannah Jane, a credit to Frankie and Bennie. Made us feel so welcome and friendly. Enjoyed our dining experience and food.! It was good to know they have measures in place but not so consuming that it takes away from having an enjoyable lunch. Will go back. .

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K8582MGcarolr . 2021-05-03

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Great service from Leigh, great personality and food was excellent. Worth considering if you looking for great food and service just off the M8.

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Mr C . 2021-04-29

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Had a lovely meal out, Leigh was our waitress and she was very welcoming, her customer service made us feel relaxed and safe within the restaurant and that nothing was too much hassle! We had a great time and will be back!

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arnp2021 . 2021-04-28

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Visited on re-opening day and was extremely pleased with the service, welcoming staff and the food. Our server Helen was great and made up feel so welcomed. Will definitely visit again.

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ryan P . 2021-04-26

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I was served with Leigh and with an already busy restaurant, she was able to provide excellent customer service whilst maintaining to serve a busy environment. Really friendly and lovely to chat too. A credit to F&B.

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Sarahjane8408 . 2020-12-21

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We had ordered their menu speciality and it was a great choice. staff very attentive and friendly, it was good to visit you back guys after all weeks of lockdown..

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518faridm . 2020-12-18

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Great experience Our waiter Lesley Anne was absolutely fabulous, very helpful, Food and drinks were perfect.

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Courtneyx11223 . 2020-12-17

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Leigh made me laugh by serving my friend an entire bowl of gherkins as he said he likes them which made my day so 10/10 service for her. Hope she wins that bottle of wine!

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Trashiiie . 2020-12-16

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I came in for breakfast myself, a well earned break from Christmas coffee. The service was great and the food hot fresh and tasty. The pay at the table function also brilliant. Would always recommend this restaurant

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rosscL9843PZ . 2020-11-17

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Order food through click and collect. Food was ready for collection on time and pipping hot. Will order again.

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Joseph T . 2020-10-22

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Estuve aquí hoy con mi madre, mi hermana, mi hija y mi sobrina, las comidas de mi madre y mis hermanas no fueron tan cálidas como deberían haber sido, pero cuando le dijeron al gerente se rectificó rápidamente, mi sobrina, mi hija y yo quedamos realmente satisfechos con nuestras comidas, el personal es increíble y un fantástico servicio al cliente, chicos bien hechos, sigan con el buen trabajo,

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lynneybobs77 . 2020-09-04

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Comí aquí hoy. Servidor era genial y no esperó demasiado para la comida. Para empezar tenía pollo y patatas cargadas, que era encantador, pollo realmente bueno. Las hamburguesas para el plato principal no eran geniales, bollos congelados y patatas fritas sin condimento. Ya había pedido mayonesa, ketchup y salsa barbacoa, así que no quería pedir sal y pimienta. Estuve aquí hace dos semanas con mi mamá y mi carbonara también fue realmente decepcionante. Parece que a Frankie y Benny's les va muy bien con los entrantes, pero no tan bien con los platos principales.

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OrangeOrchid2015 . 2020-08-31

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Like most Frankies, it’s average. Food was ok, i had the wrap my partner a pizza. Chips were warm could be hotter. Staff friendly and all wearing masks. Overall an ok experience and would return

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AlisonMcDougal91 . 2020-08-24

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La comida estaba muy mal. Carne a la parrilla mixta seca y suave, vino con salsa. Hijas de albóndigas arenosas y frías. Me equivoqué de pasta y luego Alfredo con gambas frías y crema insípida vertida sobre la pasta. Los postres no eran mejores, pastel de chocolate frío seco y helado pequeño ni siquiera media cucharada. La galleta de la hija quemada debajo de toda la comida fue horrible. ¡No volveré!Comida fría e insípida y no la más barata, así que espere al menos un estándar de comida más como Wetherspoons. He ido cuesta abajo en las últimas visitas, pero he terminado con esta rama ahora¡La camarera muy agradable y atenta no me puedo quejar!

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deerfellow . 2020-08-10

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Después de muchos meses de encierro, esperábamos con ansias una buena comida en Frankie and Bennys Glasgow Fort. Lamentablemente, no lo será. Aprecio los riesgos que corre el personal al cocinar y servirnos, pero después de una comida tan insípida, no volveremos.Tenía la mitad de costillas a la barbacoa a las 12. Esto vino con una mini mazorca de maíz, ensalada de col y papas fritas.Cuando llegaron las costillas, no parecían apetecibles debido a la falta de color. Se veían beige. Encima había un chorrito de salsa barbacoa, que no le daba sabor. Las costillas estaban gordas. Sin sabor y POCAS hojuelas de carne. Cob era como mazorcas congeladas, así de aguada. Las patatas fritas eran como patatas fritas McCain vertidas en aceite caliente, junto con ensalada de col estilo supermercado. No es suficiente. Mi esposo también comió la hamburguesa a las 12. Ahora come de todo y cualquier cosa. Su hamburguesa también era insípida. Dejó la mitad. Esto es inaudito. Sé que son tiempos difíciles, pero vamos, nos necesitas para querer volver.Quería cambiar mis papas fritas por una papa al horno, pero solo había puré. ¡Esperemos que no haya sido Smash!Sí, entiendo que tenemos menús limitados, pero el sabor sería agradable.Sé que las cosas no son normales, pero ¿podrían bajar la música? Ya es bastante difícil escuchar a los camareros cuando tienen la visera puesta. Pensé que no se suponía que debíamos estar gritando y esparciendo gotas que pueden pasar a las manos, etc.Tuvimos un entrante entre nosotros. Dos refrescos y los dos platos principales a las 12 cada uno. En total 34. Dio una propina de 5 ya que todavía aprecio el personal, pero no la comida.Resuelva esto, demasiado tarde para nosotros, pero para otros.Foto de grasa y huesos.

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Cecile M . 2020-07-30

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Paré para almorzar aquí hoy, la comida no fue tan buena como de costumbre, mi plato de pasta estaba frío.La camarera luego preguntó si habíamos terminado, dijimos que sí, ella dijo que estaba recibiendo la cuenta, parecía olvidarse de nosotros. Intentamos pagar a través de la aplicación, pero no funcionó. 20 minutos más tarde regresó sin la factura, así que tuvimos que volver a preguntar.Entiendo que es ella la que se está adaptando a las nuevas medidas, pero no estoy seguro de que volvamos pronto.

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MelissaD2719 . 2020-07-29

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Frankie and Benny's es mi familia, para cenas de cumpleaños y la ubicación de Fort es uno de nuestros favoritos. El personal siempre es amable, la ubicación está bien ubicada y es un ambiente cálido y acogedor. La comida también es buena, generalmente voy por la hamburguesa de pollo o la parrilla de pollo a la barbacoa, pero la última vez conseguí una pizza toscana y fue realmente bueno.

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hellcatpaz . 2020-03-05

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Visited today with my great niece as a birthday treat.We both enjoyed a lovely meal and it was very reasonably priced.

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mcwilliamsanne . 2019-12-29

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No mucho después de una cirugía mayor, mi hija me llevó a comer a Frankie y Bennys en el fuerte de Glasgow. Normalmente voy al Silverburn, donde el servicio siempre es excelente, pero en esta ocasión mi comida estaba congelada y tuve que enviarla de regreso y conseguir una nueva, pero no tenía sabor y fue muy decepcionante.

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33janettec . 2019-12-01

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We had a lovely lunch at the Fort. Ate from Lunch menu which was really tasty and very good value. Tania, waitress was very friendly and helpful.

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aileenm45 . 2019-11-21

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Nice restaurant to be with friends, good food and friendly staff, we strongly recommend a visit but bare in mind to book table to avoid disappointment, thank for the service and we will return for sure, cheers!

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Marcio_Rui . 2019-10-29

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Popped in after an afternoon of shopping for a bite to eat and so glad I did as they have a new menu which is definitely worth trying. I had the prawn diavalo which was super tasty and had a bit of a kick in spice. My friend had the hot burger and said it was amazing! Can’t wait to come back and try some more new stuff from the menu. Highly recommend the good is delicious and service is exceptional!

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Kazzy86 . 2019-10-20

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Had lunch with my friend today. Served by a very helpful waitress Leigh. Fantastic service. I am coeliac and was very impressed with time and care taken with my order. Thank you. Leigh is a credit to this branch of Frankie & Benny’s

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Helen514 . 2019-10-08

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enjoyable meal with family, very friendly atmosphere, great service from Shantelle, made us feel very welcome, and very professional.

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Grant M . 2019-09-28

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Finally getting to sit down and write a review.Was in here today with my family food was really nice but not the biggest of portions.But what a buzzing energetic feel the place has with the staff always ready to assist with a smile.The girl serving us was Shantelle she was very efficient and so polite which you don’t always find with younger waiting staff.She couldn’t be more helpful and service with a genuine smile is rare and certainly made my day and she is a credit to this restaurant.We will definitely be back

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MMCK_4 . 2019-09-28

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Shantelle is best! Attentive, helpful and assertive! She provides great service and would happily visit the restaurant for her to be my server again.

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Pedanticpalate . 2019-09-28

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Had an amazing meal! And had excellent service from a lovely girl called Shantelle! Very polite and approachable x

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Brooke M . 2019-09-28

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Was in earlier today getting a bite to eat, I was served by Shantelle and I couldn't have asked for a better service! She also provided great recommendations when I couldn't make my mind up on what to get, will 100% be back!

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RhysJamesMuirhead . 2019-09-28

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Great Meal & Fantastic 1st class service from lovely young lady Shantelle, very pleasant and nothing was a bother, Thank you, makes such a diffrence, be back soon.

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Meander801488 . 2019-09-28

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Hadn't been in here for years I was disappointed burger and chips, burger not very nice and a scattering of cold chips definitely gone downhill

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carolmcl2014 . 2019-09-25

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My husband and I went for dinner and decided to go with the set menu. We both had the burger and fries with a "super sized" side of onion rings. The burger was lukewarm and there were only 7 onion rings in the portion (certainly not worth almost £4) We both had the brownie but looked more like a dogs dinner than the pic on the website tho tasted ok.The waiter was friendly and attentive but thanks to some squawking kids slightly ruined the atmosphere which is a shame as the food here used to be really good but wouldn't rush back any time soon. Sorry

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karen l . 2019-09-16

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After waiting for 1 hr then being told ..they were starting our prawn risotto. ..why .because you now have to declare to them any allergies. .was told that our meals would he a little longer !!!!It would appear that 1 chef is allocated to customers with allergies and the people in ront of us declared an allergy too...so we had to wait while their good was prepared. ..Went in at 1345hrs had to leave at 1450hrs ..needed to pick up my grandaughter from school ... appalling wait !!!@

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Roseann258 . 2019-08-22

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Met some friends in here for breakfast. Had a ball. Unlimited decaff coffee was a huge bonus. Had 5 cups over 2 hours. Staff always happy to replenish an empty cup. My eggs royale was tasty and everyone on the table really enjoyed their food, from the ciabatta to the pancakes. Would definitely return if in the area.

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Rochelle B . 2019-08-21

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Service is second to none Food is fabulous Staff are really nice Stuart did us proud on Sat 17th August Thank You

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pammydd . 2019-08-18

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Visited with my daughter today, my bruschetta was actually slices of bread, the mushrooms made it all soggy. I ordered a burger for my main, I sent it back because it was cold. Used to enjoy coming here but won’t be back.

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Charlene M . 2019-08-15

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Out with the family and the rain hits. So we jumped into out local Frankie and Benny's at the fort to get a late breakfast. Food was prompt, well cooked and tasted amazing.

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ARCFAM . 2019-08-08

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Pedimos la hamburguesa de queso y la hamburguesa de pollo con papas fritas, junto con coquetas de dieta de barril. La comida llegó rápidamente pero fue horrible. Papas fritas sin sabor, vinagre de mal sabor, carne de hamburguesa barata y pollo sin sabor en pan empapado. ¿Olvidé mencionar la Coca-Cola Light? . . . . en general, un almuerzo insatisfactorio.

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travellerandboy . 2019-07-27

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Estoy muy decepcionada con mi visita el martes de esta semana. Las papas estaban quemadas y con fuerza, casi no teníamos ensalada de col en la olla pequeña, así que le pedí que pida una porción de ensalada de col que no tenía sentido. Esperamos un poco para que nos sirvieran honestamente, no podemos creer lo malo que fue que nunca volveremos

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Millie5678 . 2019-07-25

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Been here many times before and stopped going because we had a bad experience so nervously we decided to give it one last go for a mid week meal, I must say that I’m glad we did because although the food was better than before it could still do with more improvement, but it was the waitress that really impressed, as a family we regularly go out for meals and Kiera (our waitress) is the best that we’ve experienced in a very long time, she couldn’t do enough for us and was genuinely very happy at her work, the 5 stars was all for Kiera, very impressed

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Martinmots . 2019-07-04

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The staff were very friendly and helpful to myself and my daughter food tasted great will definitely be back

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Sharonb_sb . 2019-07-02

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Meal was lovely. Great staff great place awesome atmosphere. Definitely will be back! Would very much recommend Franky and Benny's to anyone and everyone.

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jemmawatson134 . 2019-06-03

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Regularly visit. However, waited a while for drinks to arrive and partners pint of beer had went flat. When my partner then asked, who looked like either supervisor or manager, for a fresh pint she had an annoyed look on her face. Multiple staff then walked past after we had finished our meal and took ages before anyone actually cleared our plates. Feel sorry for our server who seemed to be rushed off feet and getting the brunt of it all.

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613jude . 2019-06-02

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I was here a couple weeks ago for a click an collect order that didnt go perfectly, what was to be a 40% discount on the bill ended up being about 12% which was a massive disappointment as the only reason I went was because of the discount. But I do very much appreciate how much they pushed to redeem themselves. I was then given a £20 voucher (more than what I would have gotten from the discount) and went to place my order tonight. I did have a wee issue with the order so I called up and went into the restaurant to get it all sorted. Even on a very busy Friday night I was made sure to be seen to right away so I would like to thank one of the managers (?) Stuart C. He made sure everything was swift and I was sorted out so thank you and I'm excited for my dinner tonight!

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TheDukuTree . 2019-05-31

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Love love love franky and bennys love the food great atmosphere great staff one of my fav places to eat esp when out n about with my family and other half.

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LizCaldwell1974 . 2019-05-25

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Been looking forward to trying the new updated vegan menu but it was a total disappointment. There is less vegan options that there was previously and in place of the very amazing chickenless nuggets is now some kind of potato skins that weren’t enjoyable at all. The previous menu was better! What I will say as a positive is the man serving us (dark hair & looked Italian or Greek) gave the best service I’ve ever know in this particular branch.

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BettyChilds . 2019-05-23

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What has happened to Frankie and Bennys ? So disappointed in today’s visit. Gone are the busts of Frankie and Benny, gone are the 50s piped music in the restrooms, gone is the American/ Italian ambiance of this restaurant chain. Will we be back? Don’t know!

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AnneJ1959 . 2019-05-18

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Not had the best experiences with Frankie & Benny’s in the past but this time was exceptional. Menu has changed for the better and the food is just delicious. Highly recommend the Capra salad and the black and blue burger it’s so tasty. The restaurant was extremely busy but service was quick and efficient. The manager Ross was our server. He was rushed off his feet due to the amount of diners but he made time to speak to us, made us feel very welcome and made our overall experience a good one. We will definitely be visiting again soon

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Kazzy86 . 2019-05-15

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Ordered All American @ £15 expecting something substantial, got burger & fries, very disappointing, my coke was flat asked foe replacement also flat £3.50. The single rating I gave for the apple tart. Service slow, portions small, bill big. I'm done with that chain for good.

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Stephen D . 2019-04-30

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My son and I nipped into Frankie & Bennie's at Glasgow Fort today.We've been here before a few times and the food has always been good with excellent service.I ordered the Tuscan soup as a starter, and the meatballs as my main.My son ordered a Margherita pizza, and a side of garlic bread.The soup promptly arrived and was excellent. However, the three pieces of garlic bread which accompanied it came in three different textures; 1 burnt, 1 undercooked (kind of like toast when you half toast it) and 1 perfect. I can't work out how they did that. The meatballs were very heavy, and tasted of fat - I managed to eat two, but wish I hadn't. The pasta which accompanied it was al dente, which is fine, but most of it was stuck together in groups of 2-3 pennes and also had burn marks on it as if it had been dropped in a pot of boiling water and not stirred or had olive oil added to stop it sticking.The pizza dough was like a sheet of paper - that thin. The cheese must've been straight out of a chilled fridge as it curdled when it was put on the hot base and tomato sauce.After we were served our mains, no member of the waiting staff came near us to ask the ubiquitous "Is everything ok with your food?".Not happy I just spent £25 (I didn't pay for the meatballs) and I now need to go feed me and my son.

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Charles M . 2019-04-25

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Today I was served by Angelika, very nice nad helpful person. I Love new, lighter Menu in Frankie. Really reccomend.

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Magdalena W . 2019-03-25

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About 1030, Friday 8th March I attended at Frankie & Benny's at Glasgow Fort to meet a friend for breakfast and a catch up. We both ordered a fried breakfast and they arrived quickly. On eating my fried egg I found a large hair cooked through the egg and as such, complained to be offered a new breakfast which I accepted. Whilst waiting for my breakfast my friend was eating his mushrooms and found a smaller and darker hair cooked in with the mushrooms. Needless to say, on speaking with the manager a second time, we declined the offer of a second replacement and left the restaurant. Not my normal experience with Frankie and Benny's, as a family we have eaten in F&B restaurants on a fairly regular basis over the years, shame because they do some good offers. Staff were friendly and to be honest, there's not much they could have done to stop us from leaving after finding the second hair, revolting and between us, we did well not to vomit when we found the first let alone the second!!! Poor standard of food hygiene!

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martinil2110 . 2019-03-08

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