Based on 1.729 opinions finded in 2 websites
Based on 1.729 opinions finded in 2 websites
Opinions
Nice chips and good shakes burgers aren't bad either
Remirez mcfc . 2020-08-18
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Myself & my son go here regularly (before lockdown) great place, lovely atmosphere, really tasty food. They do great offers and the staff are fab. Hopefully we’ll see you guys all again soon :-) definitely recommend.
Zoe Makepeace . 2020-07-16
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Alex was great! Super service with a smile.
David Lewis . 2020-03-16
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Danny was a polite and helpful lad, he’s a credit to you.
Dodgepot McDougle . 2020-03-16
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Danny was fantastic! He is an asset to the company. The service we received was exceptional and the breakfast was delicious too! Thank you!
gemma thelwell . 2020-03-15
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Danny was great, really helpful
Debbie Giles . 2020-03-15
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Excellent service from Danny, polite and friendly. Food was amazing
Andrew Butterfield . 2020-03-15
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Just been to Frankie & Bennys Stockport with my daughter. The service was really great & special mention to Danny who was very professional.
Jason Clarke . 2020-03-15
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Danny was great! Lovely breakfast!
Lucy Richardson . 2020-03-15
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Danny and Becky were fantastic! Great service and extremely polite and professional. They both really looked after our table
Johnny Edwards . 2020-03-14
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Helen was amazing on my birthdayyyy aswell as alex and danny , real special night ty xx
Kelly Tunnacliffe . 2020-03-13
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Good service from Alex and good food!!
Miguel Donor . 2020-03-11
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Helen makes the best and most tastiest martinis. And Danny was lovely and and served great food👍😍👍😍
Rachael Smith . 2020-03-10
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Helen was the best server!! Super nice and friendly, made the visit worth while.
Jordana Passauer . 2020-03-10
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Lisa, fantastic service with a smile ☺ not been here before but will be coming back
John Ridgway . 2020-03-08
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Brilliant service and lovely staff, would definitely come again 😊 staff name Lisa and I think danny
Cayleigh Reade . 2020-03-08
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Love service from Lisa with great food
Luke Doolan . 2020-03-08
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Had a lovely meal for my 25th birthday could not have asked for better service from Lisa and Danny and the food was amazing.
Suzanna-Louise Sharples . 2020-03-08
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Lisa and danny perfect service from the pair
Antony sharples . 2020-03-08
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Visited for some lunch, food was fantastic and served in a friendly and timely manner. Ali and Viktor are a credit to the company.
Luke Brown . 2020-03-08
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This is not even worth a star review. We ordered food, got somebody else’s order which had my name on it. Phoned Frankie and Bennys, first time they shifted the blame onto the delivery company, saying the driver had given us the wrong bag, yet the bag had my name on. Phoned again and they refused to take the blame or send the correct order. The food was also stone cold and badly presented (even for a takeaway), even though we live 5 minutes away and even when sat in we’ve found the food is bland. Frankie and Bennys is obviously staffed by incompetent idiots who do not care about customer satisfaction. They’ve also forgotten stuff before which is normally inexpensive such as chips but this time it’s too much. Wouldn’t recommend.
Yikeszoinks . 2020-03-08
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Food was bland I had the chicken burger and mozzarella sticks , very over prices for what it is , drinks are way to overpriced, nice staff and good service . Tasted old.
414katyr . 2020-03-08
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Had a little issue with food, but Victor the manager was quick to resolve it and made sure we was well looked after Thanks Victor we will visit again!
Edward Johnstone . 2020-03-08
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Great breakfast, Becky our server was very friendly!
Corey . 2020-03-08
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Lisa went above and beyond for our family visit on a busy weekend evening. We had particular requests for all of our dishes and nothing was a problem. All food came as ordered and regular checks on the table made our experience a great one.
ben mitchell . 2020-03-08
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Great service from Lisa, amazing meal. Fantastic desserts.
Damien Ricci . 2020-03-08
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Excellent food, excellent cocktails & great service. Would highly recommend to anyone 😁
jackster the master . 2020-03-07
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Delicious food alongside lovely and friendly service from Lisa today. We will be back very soon!
Rebecca Conchar . 2020-03-07
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I went to Frankie and Benny's with a friend on a mid friday afternoon. The waitress Becky was very friendly and ensured a speedy service. The food was reasonably and we could also use our taste card, which enabled 2 for 1 on all meals. Will be returning to this restaurant again.
Chantaljade . 2020-03-06
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We went today for some tea with our two children. The food was lovely and the service was brilliant. We had a waiter called Danny who couldn’t do enough for us and was so friendly, he made us feel very welcome! The place was very clean too and a calm atmosphere.
Heather F . 2020-03-06
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Amazing food and service. Danny was lovely and friendly! Thank you for a nice meal!!
Nikki Liney . 2020-03-06
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Party of 5 here for a birthday lunch today. Service from Becky was lovely, so attentive and quick! Food was hot, tasty and delivered quickly, and drinks werent allowed to run dry! Will definitely be back soon.
Shauna Beale . 2020-03-06
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Went in for a quick lunch. Brilliant service and food. Danny inparticular made us smile.
Hollie Barnes . 2020-03-06
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Great quick service of Helen Danny and becky food was lovely too x
Lesley Green . 2020-03-06
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Danny and Becky were very efficient and friendly. Thank You! The breakfast was Devine and the coffee was electric
Q3346HCjessicaf . 2020-03-06
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Visited today for breakfast and a catch up with a friend, staff were lovely and very helpful. Danny was amazing, very friendly and happy to accommodate anything needed
373liannec . 2020-03-06
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Worst food I've ever paid for won't ever be going again.
Antony Marriott . 2020-03-05
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Could not falter the service from the waiter in any way. As for the food I myself was left a little disappointed, others thought it was ok. A bit pricey for what it was but guess you pay for service and surroundings too. The atmosphere was spot on and not over crowded. Would have marked higher but for my meal.
Shaun uk . 2020-03-03
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Top service! Especially from Helen and Danny and the food was brilliant. Great little evening out for me and the Mrs
Jacob Burston . 2020-03-01
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Awesome food, grate staff and ecxellent atmosphere. Alieu is a staff member there, he took our order and made sure that we were all happy and we are very satisfied of his services.
José Mihai . 2020-02-29
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Really friendly service from Ana Food was served quickly, and was very tasty. Would definitely come back
War94Rival . 2020-02-29
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First time we had come for Breakfast. Great customer service from Ali. Really nice Guy. We'll be back.
Marsha Brooks . 2020-02-29
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Absolutely delicious food & excellent service from Becky,will definitely be coming again.
Jolene Shone . 2020-02-28
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Thanks to "Mia" for excellent service.
Joshua (Joshua) . 2020-02-28
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Have visited Frankie and Benny's Stockport they never disappoint me with fantastic service and great food . Nikki the manager is awesome.
darren Norris . 2020-02-28
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Eat and drink here at your peril. Worst draught Peroni ever, red wine like vinegar but worse. Kids drinks were swapped to water. Food summarised as follows, bland, reheated mush, piss warm, overcooked and undercooked which is a feat in itself. My eldest daughter couldn’t eat her dessert waffle as it was imitating a soggy cold block. Disinterested manager whose sarcasm and generally condescending manner will not be missed anytime soon. Cold, unwelcoming and expensive. The one star is for the waiter who served us as he deserves to be in a better place than this for his efforts, top man.
johnkhall666 . 2020-02-27
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Had a great meal, Danny who served us was fantastic!
Andrew . 2020-02-26
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Danny was lovely, helpful and very patient.
Louisa Monks . 2020-02-25
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Danny was wonderful, really helpful & a fantastic waiter! Will definitely return
Heather Turner . 2020-02-25
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Danny was very pleasant and food good.
Michael . 2020-02-25
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The waitress Nikki made us feel really at home and comfortable when arriving. She seemed to always be going out of her way to make sure we were okay! Really happy with the service at this frankies and bennys definitely recommend! A***
LewisDobbo . 2020-02-25
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Danny very good service pleasant, helpful & funny will definitely be back. Ps he told me to write this or i couldn't have my pancakes.. ha ha
David ohara ohara.david@rocketmail.com . 2020-02-25
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Greeted and seated by Danny in quick timing! Drinks offered and brought straight over by Nicki who is very attentive to her customers, food all delivered with no long waiting times. Nicki was our waitress throughout, she’s very bubbly and kind and went above and beyond to cater to myself and partner, I feel all of our needs were met and felt very looked after! The customer service here is by far the best of any Frankie && Bennys I visit, great food will be returning soon!
Olivia C . 2020-02-25
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Had a delicious meal today. Nicky was extremely attentive and lovely. I'll be back again soon
Nicole Murphy . 2020-02-25
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Very friendly service off Danny, nice and polite.
Kelsie Hewitt . 2020-02-25
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Had lunch at Frankie & Bennies Stockport today, lovely food and brilliant service from Nikki, thank you.
Dorothy Chorlton . 2020-02-25
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We had some lovely food. The Cajun chicken wrap and the BBQ chicken breast...really yummy!! Great service too from out waiter Danny.
Stephanie Byrne . 2020-02-24
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Excellent food and service. Served by Danny, very pleasant and attentive.
Dennis Griffin . 2020-02-24
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This was our best visit yet at lunch time we were served by danny who is a big asset to them . He was very good it was busy but he served everyone and had it all running like clockwork nothing was 2 much trouble. The food was also amazing really tasty and good size portions and not to long to wait Will defo return
Kerry W . 2020-02-24
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Excellent service Anna was lovely. Will definitely be coming again :)
Janine Pearson . 2020-02-23
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Great service from Ana - wonderful meal - thank you xxx
Julie Howard . 2020-02-23
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Really nice and friendly staff, Helen was lovely and made 2 nice milkshakes for my daughters, my cappuccino was lovely. Helen went the extra mile to offer some iced water to the girls while I was finishing my drink and in all the times we've been to different Frankie's we've never been asked this. (Yes it's only water but it's the offer that counts) She also added more Oreos onto my daughter's milkshake
Amirah . 2020-02-23
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Great service from Anna and colleagues fantastic food 5*
Chelsea Pearson . 2020-02-23
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Excellent service from anna and great food 😁
Michael Mchugh . 2020-02-23
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Great service, amazing fast service and staff are very positive and happy. Definitely would recommend.
Ellen Blackburne . 2020-02-23
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We’re regular visitors of F&Bs my son’s favourite... however we have noticed it’s not as it once was. Called at F&B Thursday night with the family , the meal arrived in a matter of minutes, was very disappointing everything felt like just warmed in microwave, ‘ didn’t look at one plate of food and thought that looks appetising’ my son not right on the way home and was vomiting within an hour of getting home, we think probably not heated the meatballs through enough?
Z668GKstevet . 2020-02-22
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Pretty average quality food, with rating raised slightly by friendly and helpful staff
Stuart Keenan . 2020-02-22
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Becky was a great host and set a fine example of what customer service is all about! Everywhere was spotless and you can tell the team take great pride with keeping it this way. Food was hot and very tasty. Our son who is 4 (usually doesn't get on with new people) really took to Becky and she let on to him every time she passed. It was really nice to see this amount of customer service. We will be back!
GenOne Games . 2020-02-22
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Danny, life and soul, really made us welcome
Linzi Aldcroft . 2020-02-20
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Danny waiter/manager great service and lovely smile , cheerful and always ready to help amazing service
H2960CAhannahc . 2020-02-19
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Danny has been a fantastic host this evening! Catering to every need of our party of 5 including a Gluten Free customer and a toddler. Service with a smile and really going the extra mile!
Danni Maisner . 2020-02-19
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Danny was so jolly and friendly he really made our tea time so much fun. He's mastered the art of customer service and I highly recommend the restaurant just for him!
Chery Wilde . 2020-02-19
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Fabulous service by Helen! What a treasure she is to the company, she is helpful, funny and made the experience wonderful. The food was lovely & we always had our drinks topped up! We will definitely be back again and hopefully have Helen serve us again!
Chris Mather . 2020-02-18
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Good food, nice environment. On entering, although busy seated very quickly. The food came out in timely manner; only criticism is that it would be nice to have more low calorie/feel good food available.
Paul . 2020-02-18
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Amazing service and great food. Thank you to the lovely ana for taking care of use.
Katie Alcock . 2020-02-14
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Amazing visit... Thank you Ana for your patience.. 😉
Ze das aranhas Ze das aranhas . 2020-02-14
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Lovely lunch today - 2 first time mums with our little bubba's and they were more than accommodating for our prams! ☺️
Lala Hallas . 2020-02-14
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7 of us went to Frankie & Bennys and were faced with a total disgrace of a restaurant! Ceiling has a massive hole in and looks like a rat horde has come to visit, vegetable skewers were just plain tomato and cucumber on a stick, chicken wings burnt to a sinder, main course arrived with a cold burger so we asked them to recook it and it came back still cold, they kept blasting happy birthday music at ridiculous volumes, warm waffle came out as a stone cold waffle and then it came back stone cold! Outrageous! We shall not be returning.
Review Mouse . 2020-02-08
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AVOID 12 of us when for a family meal and ordered ok but waited far to long for food and when it came the meat was cold in side. On two of our meals we ordered steaks one well done and one media. When they came the weren’t cooked correctly and so we sent them back again. They returned minutes but had swapped the steaks on our please hopping we wouldn’t notice. We have given this company many chances before but We won’t be going again.
Paul Lockett . 2020-02-08
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Always a pleasant enough visit. Kids menu is definitely good value for money!
Leigh “LeighBop” Turnock . 2020-02-07
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Fantastic food and service as always!! Will definatley be back soon
Scott Mccann . 2020-02-07
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Great for a quick bite while at the shops
Jon Rowe . 2020-02-06
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From the moment we walked through the door, to when we left . Victor made our visit perfect...
Kelly Ashton . 2020-02-05
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Lovely food and staff. Sever Alex was great with amazing table service. Staff members were great because I never felt like I was waiting, overall a great place to eat and will definitely be coming back.
mia bradley . 2020-02-05
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Nice food steep price. Sometimes wait for too long.
Daniel Saxton . 2020-02-05
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Delightly surprised with the food and service, wonderful waiting staff and excellent food. Wow. Get yourself and your family there for a day or evening, and have lovely food and entertainment...
Katherine Murray . 2020-02-05
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I went to the stockport restaurant and we had a great breakfast. Victor who served us was quick and efficient and couldn't do enough to help us. The food arrived quickly and was piping hot. Very friendly staff, good food and would highly recommend
Mike Walker . 2020-01-30
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The waitress Anna was very nice and good.
Owen Gill . 2020-01-26
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Staff is lovely but pretty much whatever we tried to order wasn't available. Pretty disappointimg experience.
Katarzyna Wronska Jee . 2020-01-26
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Nice lunch of pasta and meeting old friends. Staff friendly and approachable.
Geoff Ankers . 2020-01-26
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We were served bij Alu, he was such a spontaneous nice young man, the service and food were great
Karin Rietbroek . 2020-01-26
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Anna the waitress was very good :)
Zack Hay . 2020-01-26
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Alieu was amazing, nothing was too much for him. He was pleasant, we asked him to change our fries as we got the wrong ones. He just did it with a smile and was very polite.
Charity Wilson . 2020-01-25
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Great vegan choices and great quality
James Haide . 2020-01-25
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Constantly ignoring ne and my friends. Forgot that we ordered two desserts. Then had two wait another 10 minutes for them two make then and the food was not halow
Daniel Burslem . 2020-01-25
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Nikki could not have done enough for us this evening. Me and my family turned up without a prior booking and we were accommodated without a problem despite the place being extremley busy. I can not imagine how may mile she walked this evening as she was doing the job of 10 men. Highly recommended as staff could not have done more for us.
Pam Naisby . 2020-01-25
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Just came here for a beer on our way through. Mia was fantastic and handed me the beer with pure perfection :D an honour to be in this establishment :D great service
Marc Knight . 2020-01-24
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The staff were very friendly & there's a lovely menu. There's a special price for lunch, so it doesn't work out too pricey. Plenty of vegan choices.
2239jules . 2020-01-24
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We came here for the meerkat 2for1deal for puddings. Good, efficient and friendly service. I had a lovely salted caramel and cookie pieces sundae with a delicious salted caramel sauce, ice cream and cream. My wife enjoyed her chocolate brownie sunday. Amazing value with the meerkat 2for1 deal.
Barry H . 2020-01-23
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Fantastic service as always, thank you Frankie's & Benny's team.
Jody Reid . 2020-01-23
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176 Opinions
Went for a family meal out and booked for half 4. Starters for us all arrived after about 15 minutes... No problems at all. Then began the wait. And wait we did... Until 40 minutes later when the waitress came over to apologise for the delay and state they "definitely haven't forgotten us", and it's just a busy night. It was busy by then, but it wasn't when we arrived. Other people arrived, ate and left before we got our main meals. Pretty sure they did forget us! Mains arrived an hour and 20 minutes after we got there... Kids food was fine (thank god!) but the 2 adult pizzas were cold and burnt. Talk about juxtaposition! After another 15 minutes of attempting to grab the attention of the very busy staff, we finally got to send them back, complain and ask for the bill. And, wow. The waitress, said how sorry she was, then dropped "you must be so hungry!"... clearly missing a career as a detective, Sherlock Holmes then went to express our dissatisfaction to a manager, but not before asking if we wanted to take our pizzas home in a box... The pizzas we'd waited and hour and 20 minutes for and which we were trying to REJECT for being cold! The manager of course, could not care less. No apology, no discount offered on the kids food or starters, in fact she couldn't even be bothered to come to our table. She took the adult pizzas off the bill and that was that. So, all in all, a disaster of a visit. Slow service, a waitress who should clearly be given a job at CSI Cheadle, stone cold burnt food and a manager who couldn't care less about the satisfaction of the customer. It's pizza express, we don't expect Michelin Star food, but food that is hot is the minimum you expect really. We won't be returning, and I'd advise that nobody else frequents this venue either.
69 Opinions
So unbelievably sad to see the end of this fine establishment! I have been a customer since 1980. Simply wonderful! Mario's front-of-house skills coupled with Gianni's cooking (and drumming) expertise meant a night here was always a special occasion. In fact, although it could be argued that a restaurant should be judged primarily on its culinary qualities, it was the combination of service, food, ambience and bon homie that made Mario & Gianni's stand out. Birthday meals, romantic meals and company meals - all were hosted here with aplomb! A great loss to Hazel Grove. Footnote: I went to visit Gianni at the hospice when the cruellest disease of them all was taking him. With characteristic joviality, he said he was looking forward to meeting David Bowie and Elvis. 😊
1813 Opinions
Kye and his team were very friendly and attentive. Tasty food and drink. We'll be back again soon
955 Opinions