Frankie and Bennys in Belfast

So my daughters and I had wondered around Victoria square looking for somewhere to eat. Having been told we had to wait in one place and been completely ignored at the entrance of another we stumbled onto Frankie and bennys. We were seated quickly and when I explained we were under pressure for time as we were going to the opera house, the guy who was friendly and professional had our piping hot delicious food out to us super fast. The early menu was really good value for money too. We will be back thankyou.

The staff were so lovely and I was very well looked after. Service was efficient and food was good. I really enjoyed having lunch here and would certainly recommend

Fantastic evening. Saturday night in Belfast. Team were busy but were kind caring and considerate to us. Meal was delightful. We both enjoyed our dinner and evening. Thank you f&b

Good food served quickly with friendly service. A good option if looking to eat in Victoria Square. Doesn’t require booking.

Excellent food and service. I haven’t been to a F&B for a long time, our nearest wasn’t that nice when we did go. Whilst visiting Belfast we thought we’d try it again and we were both taken aback in how nice it was. The staff were very welcoming also.

Honestly I took my family there for a meal was really great food was fresh and tasty service was very professional caring about everything double check for allergies restaurant was clean and whole atmosphere was great highly recommend

Service was outstanding, we were seated immediately. Orders taken every promptly and food was delicious!

Had lunch last week in your restaurant. Great offer in the lunchtime menu offers. Had the wrap and it was lovely. Bottomless drinks good idea.

Had booked for 615 12th July but finished earlier than expected and arrived after 5 explained to server and got seated no problem. Server very attentive and fod and drinks arrived quickly however server whose name I unfortunately didn't get had to leave to get bus home at 615 and things went badly downhill. Service then became very poor and at one point 4 staff standing talking I assume one was manager lady with no uniform while our main course plates finished and sitting for 15 minutes. Eventually had to call for a server to clear plates and take dessert order. Food was good but service lets the place down. All need trained by the first lady.

Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall and close store because of this but the truth is people do wish to visit for a sit in meal but the poor service is off putting.

We had a nice lunch at Frankie Benny's in belfast, the server( woman with dark hair and glasses 👓) was very friendly and attentive throughout.

Lovely spot, recently newly set up. Clean, pleasant, comfortable. Great service and attention. Recommend it for some comfort food.

Reasonable Gluten Free Menu, we decided to share a few items from this menu, plus my friends order fries (not GF). Main meals were delicious, particular the ribs, but the pizza not amazing. Apparently the loaded fries were good also. Staff were friendly & helpful, food was prepared fresh, in reasonable time.

Delicious food and our waitress Bernie was very attentive, and the new restaurant had super nice atmosphere. Alll at an affordable price. Can totally recommend it and will definitely come back again

I go to frankie and bunny's boucher place quite a lot with my partner but after tonight's visit we won't be back after seeing one female member of staff being verbally abused by a male member staff felt so sorry for her actually felt like walking out but she was very hospitable towards us probably underpaid but no one should have to take such abuse we sat at table 32 and spent a tidy sum of money but not anymore NO ONE SHOULD HAVE TO TAKE SUCH ABUSE LIKE SHE DID at anytime specially in such a high respected establishment in front of public whether he is a manager supervisor or member of a team cos obviously the power has went to their head

Food quality was below average, poor service (total of 1 and a half hours wait for our main). Staff were rude and the service felt like they didn’t really care about what they were doing. Not recommended given there are better restaurants close by with...

Hi, I’ve had the worst experience at the Frankie and Benny’s in Belfast. Usually I take my girlfriend here for her birthday as we both like it. But this time is was terrible. Completely ruined her birthday meal. The food was cold (main and starter)...

We have been eating here for a few months now. I would normally have the sirloin steak. However, I have observed that at the start of our visits, the steak was very tender and tasty. But as the time has gone on, the steaks have...

Not what we wanted on the menu available. Got pizzas instead and they were poor. Was cheap though so at least there is that.

Worst ever burger poor service won’t be back still looking for the cheese on my burger ate the chips but that was about it all the food was poor quality

Visited here today and have to say it was a very pleasant visit. The food was delicious and the staff were all very friendly especially to children

Visited Victoria square Frankie and Benny’s on Saturday and it was another great experience. Food great, drinks fantastic and fabulous staff. Thanks again

Great food and super friendly staff. Would definitely recommend a visit. Some lovely cocktails and desserts

Had such a bad experience here today. Arrived at 3:15pm and were told the table would be 15 mins and to wait at the bar which was absolutely fine as we hadn’t booked so didn’t mind waiting a bit. Called to the table which was...

Nightmare, cold, food is glorified McDonald's, went for the ribs and fries £20.50p what a disgrace. I had initially ordered the half rack, 5iver less told they didn't do it. My God, a joke should have been £9.95 and even that was too dear. It...

I had booked a table for 17 people back in September time for a family outing to the panto - we were booked for 4.30 as to give us plenty of time to get food and to get to the panto. Upon arrival we were...

1 positive - pleasant ladies taking orders The negatives - freezing cold restaurant, extremely long waits for order to be taken, tables rough and dated, took an hour for a starter to come, nearly 2 hours for main, kitchen staff visibly lounging about like they've...

I need to preface this by saying the servers were polite and pleasant. However, the order was wrong from start to finish and the wait time for food was unreasonable. We were told the kids meals could only come with veg, not chips. This was...

Table booked for 4 people on Saturday 3rd December. Asked straight away on arrival about allergies-only positive of the visit! Food ordered but all 4 meals were bland, tasteless and not hot at all. BBQ chicken was ordered and the chicken was tiny and flat...

On first entering frankie and bennys we were impressed that the guy asked us about allergies. We were shown to the table I ordered the new York bbq chicken . My partner ordered steak salad but they were out of steak so he went for...

- I ordered a spaghetti carbonara with chicken it cost a bit more than 15 pound for the worst meal I have ever had. - spaghetti were soggy, overcooked, and not at all fresh - sauce was a tasteless gray cream with so little chicken...

Excellent as usual. Was there before Kevin Bridges on Saturday night. Lovely food and cocktails. Will be back soon. thank youuuuuu

I decided to visit frankie and bennys with my daughter as a last minute decision and I was not disappointed… the service from we walked in the door until we left was first class… staff were on hand straight away and there was no hanging...

Great Couple of drinks with an attentive and diligent barman Ollie. Big shout out to him. The drinks he made were lovely.

I was in the restaurant on wednesday 1st septemeber for food, i was served by the girl with curly hair who when asked said her name was Rachel. The food itself was great but want to point out her service was great and she was

had went out for food with my partner, the girl who had served us was really nice she seemed to be the only person on the floor running food taking orders and seeing to customers she was small with curley hair , I don't know...

Lovely service and great food as always. The lasagne, carbonara and New York chicken was yummy yummy… ooh and the cocktails 🍹

The service of the waiting stuff are amazing especially how the supervisor/Manager in purple shirt and in dark long sleeve are so kind looking after us. The food is great less than 15 minutes food were ready. Will be back fo sure!

12 of us landed after a show in the Lyric and were seated at a moments notice, great service and friendly staff, uppa Gary for the cocktails and everything.

Ordered a spaghetti carbonara with a portion of fries for take away was quoted £15:40 I said that’s a bit expensive so she said £12:40 picked it up got home can only say it was absolutely pathetic and tasteless the portion size was terrible hardly...

The guy paddy was so nice and the food was unbelievable 5* service from staff and the cocktails where lovely, cabt wait to go back

Came in on Tuesdays the 19th was served by a young man I think called shea (name on receipt). Food was great and server was very helpful with my nut allergy. I was pleased to be asked if I had any allergies as most restaurants...

Me and my MIL wanted to go to cosmos for lunch but to our surprise it wasn’t open at the time that we thought it was. Because we were hungry we went to the next best thing in Victoria square and decided to eat in...

Arrived was informed 20 minute wait was seated after 40 minutes Waited a 40 further minutes to have food arrive which was not the best and not cut properly just avoid at all costs

The food was the best i’ve ever eaten. the staff service was great and it wasn’t too pricey perfect portion. will definitely be visiting again

Great customer service, food and drink were excellent and staff were very friendly. I will definitely be back and 100% recommend

Visited the Victoria branch this evening. We are in Belfast for the weekend and thought this would suit all the different tastes in our family of 3. We were promptly shown to a table by a blonde female and asked if we had any allergies....

Cold discoloured chips with black bits on them. Chicken was obviously sitting for a while - definitely not cooked fresh. Burger buns burnt black. Overcooked spaghetti that tasted like it was straight out of a can. Just awful.

Great experience with the family. Had a lovely meal and drinks. Too notch… pizzas were great, desserts and cocktails yummy

Average food and not very attentive customer service. They didn’t have all the things from kids menu but we were told about it after the order was placed. So our toddler was very disappointed to say at least. The staff didn’t take our order correctly...

Great food great , atmosphere , staff were so pleasant and helpful would definitely be back love Frankies

Called over Xmas. Food was okay. Staff not overly pleasant. Had to wait a long time. The restaurant didn't seem that busy.

Had a brilliant family meal here. Staff were really helpful about my husband’s allergy. The restaurant was busy but staff were working really hard and took the time to talk to our children. Food was good and arrived quickly.

Booked a table for 2 o'clock and yet no table ready. Supervisor was apologetic and polite and asked us to wait in the already packed bar. After ten mins an extremely rude waiter with glass put a barrier up and abruptly asked me to move....

Absolutely wonderful. Great meal, great cocktails(2 for £10). Fantastic as usual. Will be back soon. Thank you again.

Went this evening. It was empty, guy shows us to our table and chucked the menus on the table. Not a word said no drinks offered. Waited ten minutes and walked out. Hate to say it but we had the exact same experience two years...

Worst food ever. Had takeaway. Fries burnt. Burgers awful. Cheap meat...lumps of grissle in. Never again. Would not recommend.

Visit to restaurant for breakfast was not what I expected, waitress was excellent but food was disappointing , ordered irish fry and potato bread seemed to deep fat fried And very greasy and soda barely toasted also streaky bacon not what I would use on...

Magnificent food, great staff and as usual atmosphere is fantastic. Will be back very soon. Thank you again for fab service.

Had a great time here first time back in ages and didn’t disappoint. Great food followed with great service planning my next visit already.

Went here for a meal on our first night in Belfast. The meal was average and typical of this kind of restaurant. This would not be my choice of restaurant to visit agin

My experience here was great! waiting time very short for food and the food it self was unbelievable our waitress provided amazing service very bubbly and funny her name was sharon. 10/10 recommend this restraunt!!

Had a fantastic experience at the frankie and Bennys restaurant on the Boucher road. I have a severe gluten intolerance and the staff went above and beyond to cater for me and steer me in the right direction. Highly recommend, great atmosphere!!

Durante una visita familiar a mis abuelos, ¡nosotros como familia visitamos el restaurante!La camarera Bernadette Creo que su nombre wad (Perdón si me equivoqué) era una encantadora dama que nos acomodó y fue excepcionalmente amable con mi abuelo, que es un visitante frecuente.Gracias: d

Stopped in here after the Titanic experience - good food - good customer service and the prices are fair. Staff are helpful enough - we were in during a quiet period so not sure what it would be like when busy. No complaints overall

Essendo in visita al centro commerciale più famoso di Belfast, abbiamo notato al secondo piano questa pizzeria che ci ha invogliata a consumare la cena. il locale si presenta subito accogliente con personale indaffarato e subito disponibile a mettere a disposizione il tavolo. Pizzeria popolare e super frequentata. Abbiamo scelto il classico Fish and Chips ed una pinta di birra. Agli altri tavoli abbiamo visto che la scelta andava prevalentemente ad Hamburger e pizze. Il costo è stato molto basso in linea con il locale e la clientela. Comunque è stata un'esperienza interessante da ripetere e consigliare.

Had a lovely meal in Victoria Square whilst out for a day's shopping. Staff were very friendly, especially Sharon who served us. :)

Comí en Victoria Square Frankie y Benny's por conveniencia ya que estábamos apurados. Nunca habíamos comido allí antes y es un error que no volveré a hacer. Cuando pregunté si mi hija podría tener una hamburguesa para niños, la camarera solo dijo que sí, no hubo problema. Ella no explicó que tienen 2 tamaños de porciones de niños o lo que estaba incluido con la comida de los niños. Tampoco me trajo el menú de niños para que yo pudiera resolverlo. Ella no me dijo que venía con 2 órdenes laterales y una bebida y postre. La comida era bastante suave y seca, pero comestible con un montón de ketchup. Ella finalmente produjo el menú para niños cuando estábamos considerando el postre (mi hija quería que tuviera crema). Fue entonces, me di cuenta de que nos habían traído la hamburguesa para niños grandes, sin uno de los lados y sin la bebida. Cuando pregunté si podía pagar solo la hamburguesa (no la comida, ya que no habíamos tenido el resto), me dijeron que era el mismo precio. 7. ¡99 para hamburguesas sencillas para niños y algunas papas fritas! De Verdad? ! Le expliqué que no nos habían ofrecido los otros artículos al hacer el pedido y que la camarera repitió que era el mismo precio. Comida realmente pobre y servicio al cliente. No volveré.

We very rarely go to Frankie&Bennys; as I am not really a fan,but we could not find any chinese buffets so we ended up in Frankies,,Food wise we ordered two lasagnes,two chips and a garlic bread ,the food was very tasty and the service was excellent,we would come back in the future.

On a recent visit to Frankie and Benny we were shown to a table straight away. The young girls who were waiting on the tables were extremely efficient and very pleasant. The food was very quick to arrive and very nice. Would definitely visit again

Was here today for a quick lunch.

while never before any problems or complaints and staff are always brill and friendly . The Veggie burger needs sorting. Portobello mushroom ✔goats cheese ✔salad✔but come on .... an uncooked half a red pepper noooooooooo .Please go back to the old veggie burger.

Supposedly based on an American hamburger joint, it is a little bit disappointing. The hamburgers are somewhat overcooked, the fries are mediocre at best, and they serve Pepsi rather than Coca-Cola (personal choice).

He fui a esta Frankie y Bennys varias veces, y siempre soy saludado por el personal que presta gran atención.

Llamado antes de ir a cine como nuestro bar normal había cerrado su cocina temprano. Ha sido un pocos años cené en Fraknie y Bennys y ahora sé por qué. 2 platos principales y un postre compartido. Los platos principales pedimos mi pareja y yo pedimos una pizza de pollo/rib. La Pizza en la pantalla cuadrada parecía, pero mi compañero dijo que estaba bien, el combo era pobre del pollo había más grasa a la izquierda en el lado de la placa que había para comer pollo real, las costillas altas bien. Tuve que pedir patatas fritas en el lado ya que no vienen con el plato frío y fuimos muy rápido. El postre fue grandioso como el té, las bebidas frías después eran terribles (tango) era tan débil que no podía ser bebido. Entonces el golpe asesino, 50 libras! ! Sin duda demasiado caro para lo servían, no volveré y le avisa de amigos/familia el mismo, no disfrutar de críticas negativas de cualquier cosa en mi ciudad, ya que es necesario promover lo que tenemos para nuestra siempre creciente del turismo, pero esta fue la excepción. Sólo positivo ya que siempre debe terminar en un positivo era la camarera era muy agradable y atento.

Llamado para el almuerzo con bocado de mi hija menor, que puede ser bastante temperamental a veces pero topamos nuestra suerte. Estamos recibidos por Jeff y él no podría haber hecho más agradable nuestro almuerzo. Mantener mi hija. de ocupado con globos y jugando Cu cú!!!! con ella. No puedo dar el crédito. chico lo suficiente. Definitivamente un lugar que. vendrán más pronto que tarde. . .

He estado aquí un par de veces, y para ser sincero, no me gusta, pero otros no, de ahí que terminó aquí. La comida era horrorosa. Claramente preparado mucho antes y de dumping en un plato rancio y horrible. La camarera era pobre, el director se disculpó mortified. Yo no quería un reemplazo, y nada gratuito que ofrecía. En la justicia que no cobraron por ese tema en particular, pero es lo normal. El resto de la comida fue terrible, pero me sentí mal y no quería enviar que volver. Sólo con hambre.

Nos marchamos no tienen gluten opciones gratis y tenían mucha variedad. Primera vez en años he tenido una hamburguesa con gluten bun sesame que sabían como no gluten bollos gratis (Sé de lo que me falta, ya que tenía un diagnóstico de enfermedad celiaca en 30) delicioso. Pedimos una copa de vino y nos dan una generosa porción. Ver foto.

Después de un reciente viaje a Belfast con un grupo de amigos que están gerentes / supervisores en hospitalidad, nunca hemos estado tan impresionada con el servicio y la comida como nosotros en este restaurante. Una camarera en particular tuvo el atrevimiento de reír en...

Tricky to give an objective review just a week before Christmas! The restaurant was very busy and the staff were all working hard ( and dressed in festive attire!) The starter of cheesy garlic bread arrived quickly, the bar drinks seemed to take a very long time but the bar was busy! I ordered fish and chips... lovey battered cod but peas were cool as were the chips. Grandson also had cool chips as did my husband with his very good burger. The chips were quickly replaced when the staff were informed. This is a large busy fast food restaurant so it wasn't particularly relaxing. We were not offered a desert menu or a coffee menu!

Brilliant staff in the Boucher road restaurant! Member of our family has a severe nut allergy and the staff went out of their way to check the food was suitable and even cooked it separately. Great service! Food was also good and restaurant was spotless!!

I went in for lunch but I ended up ordering from the lunch and evening menu. The staff were helpful and didn't mind the lunch menu is cheaper. The lunch menu is very cheap starters are £2,50 and mains for around £6.95. So we ordered two starters, two mains form the evening grill (a full rack of ribs with chips, corn and cold slaw and 7 0z steak with chips and onion rings), two desserts, two extra garlic dips and a coffee. The total bill came to £52. When leaving staff were very nice and they give two FB vouchers one for £10 of are next bill and one for 20% off are next bill. The restaurant was clean and quite busy for the time off day. The food is cook were you can see it which I always like and there was plenty off staff to serve you. All in all if you want fast Italian style food with a grill options this place is cheap, clean and provides fast service and good food.

58.90 € pour trois couverts. Installés rapidement avec prise de commande efficace par Josh.Plats sympathiques : pennes avec champignons et poulet, salade Brooklyn, et Pizza.Seul bémol : bruyant ! il n'est pas nécessaire d'avoir une ambiance bruyante pour être moderne

Staff friendly got served quickly but food awful no wonder it's closing. Burger tasted defrosted and guppy, luke warm in middle looked worse that a McDonald's burger wife had a so called chicken wrap with hardly any chicken. Would not recommend going again

Chef would need to know the difference in making an omelette and scrambled eggs. Scrambled eggs is not an omelette cut up on a place. Different recipe. I had breakfast and I ordered scrambled eggs - they were dried up and I could not eat them. Toast was ok but would have preferred white bread and was not given a choice. Coffee was ok. Best part of the time was the service - Christine - worst part was almost £10 for a breakfast I had to poke through.

Visited on a Sunday evening and the place was totally packed. Very noisy and not the place for a quiet romantic date. Kids loved it though. Food was adequate, standard fried fare and on the expensive side. Service (very attentive) was probably the best bit about this experience.

Excellent food and service and special thank you to Geoff. .Credit to the restaurant .pleasant and courteous

Service and staff friendly and lovely interior.But the Food was awful, processed burgers, frozen chips. Couldn't eat the burger, the worst burger I have ever had. V disappointing

Tonight was date night with the missus at Frankie and Benny's Dine in the Dome at Victoria Square!! We arrived at Frankie and Benny's around 6.45 this evening and relaxed over a drink whilst we looked at the 3 course menu for our special Evening meal in the Done at Victoria Square. We were escorted to the Dome by Justin the manager. On arrival there was a glass of Prosecco each, which we passed as we were both driving. We shared the starters of garlic mushrooms and Calamari. For mains we had the salmon and haddock fish cakes with fries and peas and chicken parmigiana which was served with garlic fries and spaghetti. The meals were tasty and portion sizes were big but I felt the chicken batter was a touch salty. For dessert we shared the banoffee basket and cinnamon waffle crunch. These were rich, creamy and sweet......The Dome was elegantly decorated and there was entertainment provided by a DJ spinning some chilled out tracks and songs from yesterday year. There were nine other couples enjoying the evening. The staff were fantastic and very courteous. What a fantastic experience in a truly remarkable venue!!! Well done Frankie and Benny's and Victoria Square.

Enjoyed my time at frankie and bennys.. Staff were lovely, food was quick.. What's not to love :) ill be back

First visit to Frankie and Bennys...great service, only had to wait a few minutes for a table. The food was served promptly by a very pleasant waiter named Ricky. I had the chicken pitta, husband had pasta. Both dishes were delicious. Followed by ice cream also very good. Overall a very very pleasant first visit. Will definitely return here. Good value also.

I have never visited as I thought the prices were really high, however visiting it for lunch I realized I was wrong! The food was great and reasonably priced, and the ambience and staff were lovely!

We had been here a year before for lunch and found it ok. We read the reviews but decided to go anyway as we were close by what a mistake should have trusted the reviews! The starter we shared was excellent but the lemonade my husband ordered tasted like it had been in a dusty cupboard. I ordered a glass of wine a small glass waitress brought out a medium and the wine was like vinegar. Our mains of fish and chips and veggie burger were so unappetising we left over half our meal behind us and the server made another mistake with our mains. For all the wonderful restaurants in Belfast this is not one of them! The server did try her best to rectify mistakes but nothing could make up for the poor standard of drinks and mains.

Visited frankie and Bennys over the Christmas holidays, was quite disappointed by the standard of the the food and the lack of good service. It was very busy at the time so am really putting it down to this that the food was average. However after a 30 minute wait I wish we had went elsewhere as The meal was not worth the money!

Was here on a hen weekend and the food and service were 100%. Love the atmosphere and decor of Frankie & Bennys. Will definitely be back!

Went here with my friend and the woman who served us wasn't very enthusiastic. We ordered a milkshake and a cocktail, and my friends cocktail came but my drink didn't. Our food came and I still hadn't my drink until 5 mins after or so. Very strange. Food was beyond disappointing. I'm a vegetarian and ordered the veggie burger. When it came out it was poorly presented. Chips just thrown on the plate and the burger was pathetic to say the least. It was burnt. Had a little bit of lettuce and tomato. Then I had about a teaspoon amount of coleslaw (I payed £10 for this). Once we were done it took about 15 minutes for our plates to be cleared. I also noticed customers coming in and waiting at least 5 minutes before staff even acknowledged them waiting to be seated. It wasn't busy at all. Think staff need a big attitude makeover and the menu needs to change or sack the chefs.

Used to love going to frankie & bennys. Will bot be back. Took my husband there on a weeknight for his birthday and we were the only two there. Starter and dessert were nice, got a chicken burger as a main and it was cremated. Not really acceptable since the place was dead!! Staff were nice but maybe need to have a word with the chef!!

lovely meal for 4, had sharing starter - bit disappointing as wasn't that much there - but had sharing main - feast deal for about £25 - which was lovely/plenty to share. They could do with having hotplates/warmed plates/serving plates to keep the food warm once served - pasta and pizza went cold quickly. service was good and timely (we had Dan or Darren - wasn't sure, couldn't see name badge) and good place to eat within beautiful Victoria shopping centre - stunning centre.

We were in Belfast for the ice hockey weekend and called into F&B's in the shopping centre, Victoria Place ?The gentleman on the booking desk was very friendly, chatted to us and told us a table would be 5 minutes so we waited in the bar area. Five minutes later, we were sitting at our table !We were in a hurry to get to the arena so ordered drinks and food together.Whilst waiting, the manager appeared with a plate of garlic bread with his compliments ! How good is that ?The food and drinks arrived quickly and wow, how much chicken can you stuff in to a pitta ? It was hot and very tasty.In Sheffield, we get a discount at F&B's using our season tickets for the ice hockey which I mentioned to the manager and he offered to give us a discount too. Wonderful !The waitresses constantly checked that we were ok too.A very enjoyable visit !

Was not very impressed with this restaurant. The menu looked promising, the food did not live up to expectation. The service was fast and waitresses was friendly. The food was tasteless and lukewarm. A few vegetarian options but doesn't matter when the food was so tasteless. Won't be back.