Frandzo Peri Peri & Pizza in Brighton and Hove

Disgusting food !!!! Avoid this place, do not waste your money!

New management, everything is 100 percent better , very nice guys , place done up nicely and food is 10 out of 10

Best place new stuff, good service

I would like to recommend this place. They have the best grilled chicken and pizza. This place changed the owners recently and they are so kind and generous. Will definitely order again.

Ordered on JustEat. Order was late, they said wait 25 minutes, after 25 minutes they cancelled the order. Just cancel the order in the first place???

If I could give 0 stars I would. Spent an hour here without being told when we could be served. Bro was by himself on 0.25x speed, poor guy needed some help. Poorly run business belongs in the ground.

Might be the worst kebab shop of all time. I waited for an hour to be served only to be ignored and never receive any food.

From Their pizza to their kebab everything is really good, used to have an issue woth delivery times when ordered through just eat but when phoned them directly not anymore. Good food and value for money is great as well.

Takes the moral high-ground with the time

Probably the best kebab in Brighton

Most rudest workers ever. Claimed they delivered our food and left it outside, went to look and it wasn’t there. Called guy on the phone he said the driver is coming back with our order as we didn’t pick up on time. Afterwards started shouting and swearing vulgar language saying they did deliver it. Extremely rude out of nowhere. Terrible horrible place don’t ever order from here, taking advantage of university students!

Terrible food I would not recommend here to my worst enemy! Rude owner too! Avoid this place even if starving.. plenty far better places nearby!

Rude female delivery driver outside started verbally abusing my friend calling him disrespectful telling him to fuck off never go here

Been here a number of times and like the atmosphere in this restaurant. Starters came quickly, my fussy teenagers ate everything so that has to be good. Salvatore, our waiter, looked after us very well - thank you

To many times i arrive here and I'm Made to wait to long.i won't go back again.seems phone in customers are a prioroty.well u won't keep your local customers that way

If I could give zero stars I would! Absolutely awful! Not helpful even after waiting for two hours for food! Rude communication between staff to customers. Do NOT order from here it’s absolutely not worth the hassle and money loss.

Girlfriend ordered from here yesterday via Just Eat, food took well over and hour to arrive, was stone cold and just not enjoyable at all. Whether this was due to the resturant or driver i dont know. very overpriced. the lady who delivered was very nice, but that was the only positive i can provide from this experience. Wont be ordering again.

Please don’t order food from here. They accept orders and then don’t deliver it. The customer service is awful. They are rude. This is the worst restaurant in Brighton.

FRANDZO IS THE BEST OF THE BEST. I've seen a lot of negative reviews on Google about this establishment, but I'm here to tell you how wrong they are. Me and my friends order from here almost every single weekend for the past year; which would equate to hundreds of meals. Every single time, we are more than excited to get our Frandzo order in. Everything we order is phenomenal. Thier wings are some of the most legendary so be sure to order the Peri Peri Wings. Burgers and Wraps are truly naughty, although they are slightly greasy, they are exactly what you need for a takeaway meal (if that is what you are looking for). The delivery is always incredibly fast and the lovely woman who brings to your door is a joy for us to see. The prices are unmatched, with a full meal under £10pp with amazing portions. I would highly recommend this place for a classic takeaway choice along the Lewes Road area. Support your local.

Save your money! Customer service awful. Took 30 minutes for a chicken burger and chips when there was only 4 customers… food arrived cold and was mediocre at best. No lettuce on a burger??? A sheg of massive proportions! Do not recommend to anyone. If your hungry, just go to Aldi. And if Aldi’s closed then cook food at home!!!!! Also, they don’t serve proper cheese!

Very very rude owner and very very disgusting greasy food that is not fit for human consumption. Would not recommend anyone eating here and supporting such a rude and nasty owner as this!

Food its always hot and fresh when being delivered, normally arrives quickly and are opened really late

Worst food in brighton. Pizza was raw and soggy.

Very bad service. Very very rude worker hung up on my face saying if you’ll ask more questions don’t order. Never order for delivery. You will not get your food.

Me and my friends arrived after a night out. 40 minutes before closing. We understood that they’re may be limited food available. But the man refused to serve us even thou he was planning on freezing kebab meat for the next day. He was being very rude and unprofessional and somewhat confrontational. We just wanted some food and we’re willing to pay whatever just for last bits. He said he wasn’t taking anymore orders whilst still prepping a delivery.

Poor driver customer service. Took forever, rude driver and food tasted gross. What a rip off.

After 2 hours of being told I was lying and I had recieved my order was finally called by the driver and apologised to that they delivered to the wrong address. And then after a total of about 3 hours of waiting for food, the chicken in my order was raw. The owner hasn’t even been able to respond to my voicemail and apologise for the two hours of being told I was a liar and had to get their driver to do apologise to me. Other than that and the chicken being not properly cooked in the middle the other food was okay.

Filthy Food! Would give it minus stars if I could!!

Staff were incredibly rude and talking over us on the phone. Made us feel like a burden not a paying customer. Shouted at us down the phone. Incredibly condescending. Would not recommend although delivery driver was lovely. However when we tried to give our feedback to her she excused his behavior and would not take on board our complaint.

Very poor customer service and the rudest driver I ever had. We live on 12th floor and my wife needs help to go on wheel chair to get down and she was hungry I had to take a break from my night shift to drive back and take the food to my wife as the driving was refusing to come upstairs cuz he had more deliveries would never order again from here all Di******

Discussing customer service very rude treats customers like trash also has a very short temper, I even witnessed him taking a bite from some French fries and throwing it back into the bag closing it and packing it up for delivery which was vile be careful guys, also food is not great there.

Fast delivery really enjoyed the food

Best pizzas ! Friendly staff definitely again

Very rude staff and generally awful customer service, treated like a burden not a paying customer. Will not be coming back.

This place I wouldn’t recommend it to anyone. The staff are soo rude I would even give no star if I could , it’s like the guy who served me was forced to come to work, I had to leave and order elsewhere.Not surprised since most reviews on google say the same thing about their customer service , don’t know why I didn’t read first !!!

Not the best place for a pizza, but the kebabs are good!

Staff very rude and didnt take the right address my food was delivered to the wrong address, I didn't receive my food or money back. Very poor service.

I came at Frandos at 3.45 am. On Google says they close at 4:30 and i checked on delivero they were still accepting jobs at this hour. So we were at 3:45 and the staff told us they are closed i asked them we just wanted fast pizZa and the told us they are closed. So maybe they can change their working hours. I lost 30 minutes travel one way and 30 back because i just believe Google Frenzo working hours and deliveroo as well. Hope to see no other people get fooled. 1 star from me. Hope you do well

When I arrived to collect my food, It wasn't ready They were coughing everywhere and dropping knifes and putting them back on the rack Dropping chicken wings and putting them back on the grill Blowing on the food like...... What the actual F#ck........ I REQUESTED A REFUND THROUGH JUST EAT EVEN SCREWED UP MY ORDER 4 TIMES VILE

Very late delivery time. Cold food. Poor communication.

Made me stand outside rude staff food alright

Dismal food, even worse customer service.

huge portions, great staff, tasty, fond memories

ALWAYS THE BEST. JUICY CHICKEN FRESH RICE. HOTTT

Good food and service. Not my regular place but definitely a pleasant change

Peri chicken with rice is loverly

Woke up after eating this and have never felt worse. Have been sick a few times and it's taken 4 hours to start feeling normal again. I ordered a chicken breast in pitta. Biting into the chicken breast was so odd, it tasted ok but its texture was like it was raw... Was just like biting into rubber. I threw it away is it didnt feel like a normal chicken breast. Also sent the wrong wings, only reason I ordered was for peri peri wings and they sent me deep fried. Will never eat here again, how its possible to mess up a chicken breast in pitta with salad I have no idea.

Pizza was 🅱️oneless, nothing more, nothing less.

Very poor delivery, did not call and did not tell me they had left the food in reception. Had bad customer service and was completely rude. Definitely would not recommend.

Deliveries until late, friendly delivery drivers

Every time I have had food from here they either get the order wrong or the food is cold!!! Bad manners when I have rang to complain. Would not recommend this place at all.

Frandzo operates illegally as they charge card fees, but calls it service charge that is only applicable for card payments.

On 2 separated occasions I was ill after eating there. The service and the food is inconsistent.

It's ok to get food but not honest people, watch out if you drunk

Simply just avoid, they've got an offer for pizza saying buy one get one for free but somehow always forget it, hoping you do it as well!

Decently priced food that was better than expected

Good food and reasonable prices. Regular customer

Awful customer service from shop workers, order from Freddy's it's cheaper, better quality and better service

Terrible restaurant. I ordered food but it never arrived. Tried to call back they dont respond. Cause of them our movie night was ruined.

Not very good customer service. But food was alright.

Wonderful staff, nostalgic décor and fantastic food. Would definitely recommend to all foodies

The guy with glasses touched my girlfriend’s butt and he pretended that he didn’t, when it happened just in front of my eyes. I’m disgusted and the food doesn’t really matter anymore, I’ll never ever order from this place again.

WORST CHICKEN WING THAT I EVER ATE IN MY LIFE, I would give a half star.

We used to be loyal customers until we got delivered the wrong order. When we phoned up about the order, we were hung up on, so we called back and after a long, heated conversation, my friend was sworn at by one of the employees. Tried to call back to reason with them the next day and was told that I was lying. Disgusting service. Will not be returning.

One of the best pizza's and very good deals for the 18"

Never delivered the food, charged us and even confirmed order but when it came to getting food, nothing came😠Would recommend avoiding

I love this place and food Top service and open till late top guys