Franco's Aintree in Liverpool

Went to Franco’s tonight as long time regular, the service was as splendid as ever, however I did feel bad on the front of house staff as they where upto they’re usual standards but where receiving a lot of complaints due to the wait time for the food. In addition this, once the food did arrive it wasn’t what we were used to, still edible but not the usual. Therefore me and my partner hope it will be turned around soon!

Fabulous, food is outstanding, staff are great, if ur local to the area u Need to try it. Can not recommend it enough, chicken primavera is delicious and I could eat it every day, generous portions , u don't leave hungry 😋

Great food lovely service ,great location, cosy atmosphere friendly staff ,best cabonara iv ever had amazing meatballs 😋

Realy good quality food and super quick service. Very polite and professional. Would recommend to all. Wonderful night out

Found it overall to be really poor. Massively undercooked, rubbery, chewy calamari. Lasagne so bland and tasteless I got bored of adding salt and pepper to it. Service was mediocre. Asked for a white wine spritzer and got a dirty glass containing white wine and a glass bottle of Sprite. Was inexpensive with some good deals on the receipt at the end of the bill such as 25% of pasta dishes - but honestly, I wouldn't bother.

Arrived at the restaurant as a group or 4 and was kindly greeted to the table by the friendly manager Josh. After the waiter swiftly took our orders they had more than pleased us by providing us with our cocktails: Our starters came and we were left without any issues and no complaints. We then proceeded to order our main which was delightfully took down by our amazing waiter. Staff always seemed to be on their toes despite being the Christmas period. The service provided by Francis far exceed what was expected including the exceptional service from the manager Josh himself. Would 100% recommend and not have any compliments regarding the manager and staff. Overall, would definitely recommend as they had resolved all our issues and provided an excellent level of customer service.

Food was to die for, also a brilliant selection of drinks to choose from and the staff were very polite and required to our every need. Would highly recommend dining here if you enjoy Italian food or are just passing through the area, also a brilliant.

Came here as a group of 6 adults and 1 child for my partner's mum's birthday. We waited half an hour for starters and had to ask multiple times for the staff to check when they would be ready, of which their response would be, "in a minute" every time. The table wasn't dressed properly so we had to ask for more cutlery, to which we were given knives and forks in a wine cooler bucket as if it were self service. We then had to instruct the staff to take our plates away when we were finished with starters after waiting 20 mins for them to come. When the main meals did arrive, it was evident that very cheap ingredients were used and I could honestly make a better meal at home. We were very dissatisfied with the lack of customer service and they weren't genuinely apologetic or going to offer any compensation/goodwill gesture at all until one of our party spoke to the manager. He had a very bad attitude and a bad temper but agreed to take the starters off the bill. The experience completely ruined the occasion. If you happen to be in the area, just avoid this place and go to the Turkish restaurant down the road.

This was our second to Francos. Food is excellent. Service is great. We were a party of 8. We were looked after excellently. All the food came out on time and was hot. We will definitely be back

Maybe we were just unlucky on our visit but it was terrible - empty restaurant, a waiter who didn't want to be there, blandest soggy rubbery squid, i couldn't finish my pizza, cheap mozzarella, tasteless tomato, uncooked centre. The banquette seat and table top were sticky and the whole place needs a proper clean.

Lovely food, huge portions and friendly staff. What more could you want . Clean loos too! We had cheesy garlic bread which was awesome and 2 pasta dishes. Mine was spicy and delicious.

I’d like to give a big shout-out for Franco’s Italian Restaurant in Aintree. For the second year running, myself and a small team have been allocated a working point right outside Franco’s on the junction of Melling Road / Warbreck Moor as part of the Grand National Festival. The team at Franco’s could not have been more accommodating and friendly towards us. Franco’s is an excellently located choice for delicious race day breakfasts and serves food throughout the day had a great buzz after racing with live music and dancing. The entire team at Franco’s extend the kind of absolutely genuine welcome and service that can only be found in Liverpool. Highly recommended.

If you’re wanting authentic Italian food this is NOT the place to go! Bland flavourless food, mostly frozen ingredients jazzed up to look more authentic. Very disappointing! Packet chicken like what you get at the chilled section at the supermarket, bland tomato sauce that tastes like it was from a smart price jar, frozen meatballs also very bland. Didn’t bother with desert as starters and main were a huge disappointment. What a waste of money we definitely will not be bothering with this place again.

Excellent service however I ordered chicken Arrabbiata, the chicken had no taste and the texture and shape of tofu. With that said I would return as the people I ate with had lasagne and carbonara and both were delicious.

Ate at Franco's mid week. Offer on certain days 30% off pasta and pizza. I had the tempura prawns to start and husband had the meat balls - everything tasted great. Mains husband had the lasagne and i had the chicken pasta bake. We shared a garlic cheese bread with the mains. Service good and everywhere very clean. Just a stroll from bus stop on the A59 and 10 minutes stroll from Aintree Station.

Found this Italian restaurant while I went for a Sunday walk and loved every second. I started with a strawberry lime cider and then got the best pizza Hawaii I've ever had, followed by a beer to end my feast. Pablo is a boss lad, no more to say. Will deffo come again and can really recommend this place!

Amazing! Drove past this place so many times and often want to call in but never get round to it. So glad I brought my friend here tonight for a catch up and belated birthday. Service was spot on and food was delicious and lots of it! The bill came in and was cheap as chips! So so happy with this place! Will be coming back for sure! Thank you for the great service and fantastic filling food!

Fabulous food hospitality and service. Such a valuable eatery near local to us. Thankyou Ashleigh,Dan , Pablo. Lovely night again thank you 🎉

Staff are the best. Especially Josh & Pablo! We have been here many times, tonight for my daughters birthday. Meals are amazing, the flavour is outstanding fantastic service..lovely staff. Our favourite go to Italian 🥰

It was my mums birthday on the 20th December. Sadly, she passed away on the 6th, so we went out as a family for a meal and to raise a glass for her. I’ve often driven past Franco’s and wondered what it was like so I decided to book. What can I say!!! Absolutely fabulous food, service and prices. We all really enjoyed it, and I’m sure my mum would have if she were there. Well done to everyone front and back of house. I’ll certainly be returning and spreading the word about how good it was, so expect a deluge of my friends in the New Year. Have a great Christmas from Shelagh M and family

One of our fave restaurants. Food and cocktails are amazing. Customer service is fab and never waiting long even on busy occasions! Thanks

Brilliant service accompanied with great food, will definitely be a regular. Our servers Pablo, Dan and Sophia we’re all very welcoming and helpful. We will definitely be returning!

Came here for a friends birthday and the service by the waitress Sarah was impeccable. Also giving us an impeccable service was Sophie the manageress, she couldn’t have done any more to make sure our friends birthday was one to remember. And the food WOW,...

Came here Sunday had a lovely starters and mains service was amazing from the two girls will be returning to try the new dishes .

Lovely food few friends we all had different meals plentiful and delicious very attentive waitress the young one with blond hair even though the poor girl was run off her feet very pleasant and polite. lovely nice chilled vibe first time won’t be the last...

Visited in the week for an anniversary meal. Greeted by a lovely waitress and had lovely food. Unfortunately the evening was ruined by the manageress who must have left her hostess hat at home!!!! BTW, what’s with the service charge??

Popped in for a quick bit of supper and a beer last night as staying at Aintree Racecoure for a couple of days and the restaurant is just around the corner. Just wanted a nice easy meal, the Tempura 🍤 to start were fantastic 👌...

We visited Franco's Aintree last minute for tea. When we arrived the restaurant was pretty empty just a few tables taken. We were sat quickly and they took our drinks order. The cocktails were lovely! We ordered Calamari and Polpette for starters again these arrived...

Ate again with friend's mid-week in June, really busy as a deal on for 30% off pasta and pizza and did not realise we only had 2 hours at the table booked. Food excellent and we all chose from meal not included in the deal,...

Orders a £60 take out asked for spaghetti and come home to penne! No better than a Morrisons pasta box for £5 0 flavour and frozen engridents

Lovely food, great service, friendly atmosphere. Perfect little restaurant for a birthday celebration

We went to Franco's to celebrate a special occasion for a special person who is no longer with us..... Food - Calamari starter was very nice and plenty of it.... then we both had a sirloin steak as our initial choice of fillet steak was...

Staying in the area for a short time, so was delighted to see this very local restaurant offering Sunday roast for 10.50. Booked for Sunday afternoon and excited for roasties, beef and home made gravy which was on yhe menus we were given. The restaurant...

Another fabulous meal at Franco's – tried something different for a change – I had the poached egg and asparagus for starters and husband had mushrooms in the most fab sauce – both tasted amazing. Mains husband had meatballs and I had the Chicken and...

The last time I visited this building it was Thompson Dance academy and my eldest sister had dragged me along for a lesson in classical dancing. I vowed never to return. Sixty two years later my wife took me back there for a birthday meal....

My husband booked a table for 11 people on mother's day. When he booked he was not told we only had the table for an hour and a half which is not long to serve so many! We had another 2 adults and a toddler...

Came here for a family meal had a lovely time food was delicious and staff so friendly would very much return .

Had a nice time here at Francos, was a short visit today but will be returning food is good size and good price. Staff accommodating .

Visited with a group of friends, food was lovely firstly. However we waited a LONG time to be served, had to call the waiter over to order our drinks, when we did we waited around 20 minutes and nothing arrived... had to wait again, a...

Booked a week ago , waited at the door while the girl- waitress didn’t even acknowledge us! Then slopped a cloth over the table ! We sat down and eventually ordered our drinks then food - saw her write everything down but still when the...

Booked here for a family meal after it being recommended to us. On arrival, we were met with a manager I believe his name to be Peter, who was extremely offhand and arrogant towards us. Nevertheless we sat down and ordered our food hoping it...

First visit here. Lovely decor. Polite staff. Food tasty and plentiful! Good offer with the 30% off pizza and pasta. Will be back!

Mixed review of Francos. The location was ideal for us with only being a ten minute drive away. The restaurant itself was cute, clean & the tables weren’t all on top of each other which was nice as it was quite small inside so that...

Dined in restaurant and had a delivery takeaway since our last visit. Had a delivery of Pizza in February - all arrived hot and tasty - Husband had the calzone and i had the veggie pizza and we shared a cheese garlic pizza - everything...

Lovely evening with my girlfriends served by a lovely young gentleman, very smiley and attentive and amazing service. Food was lovely will definitely return

Lovely restaurant. I had the prawn starter and the other half had the polpette.We then had the BBQ pizza between us with with a garlic bread.All very nice. Service was pleasant and quick.Would return and recommend to others. Only down fall is not great for...

Ate again at Franco's - food as always is excellent. Service with a smile. We ate off the two course Christmas menu - plenty of choice. Husband had the meatballs to start - he things these are amazing and i had the pate - all...

Fabulous food and service and Franck’s made my daughter’s birthday extra special. Thank you - we will be back!

We had already been to Franco’s many times with family & friends, food has always been amazing as we had the linguini marinara, lasagne and the calzone carne. We were served by Pablo & Sophie who were great! Would highly recommend this place!

First time at Franco's staff where amazing so helpful and food was fresh , atmosphere nice would return thanks

Tried this for the first time since it changed from 1 Melling Rd and I don't think we'll be going back. Service was good, I had meatballs with spaghetti and I don't think the meatballs were homemade and the sauce was definitely out of a...

A nice restaurant with excellent staff,the food was enjoyable though im not sure if it was microwave food or not? The only negative was there was nearly £15 added to the bill as a service charge,im sure its optional but I did not notice whilst...

Had a lovely evening our 1st time at Francos, food was so wonderful, great atmosphere, lovely staff, very reasonably priced, will defo be coming back, perfect evening thanks Francos

Food was great,staff was friendly, very cheap and close to our house had a great experience would definitely recommend

Had pizza and beers at lunch. Went to the football match and came back for tea! Nice place with a good atmosphere. Food came quick and some nice beers on Tap!

Would recommend this restaurant food was lovely especially the pizzas so fresh, the girls on the floor were so helpful . Would return 100%

Lovely meal if you like cubed frozen chicken, tinned mushrooms and overcooked pasta. Beer on tap was ok. Menu handed to us on arrival had a prominent '30% off pasts and pizza' promotional offer on it. Was told verbally after the bill was handed to...

What a lovely place. Franco’s is. A recent discovery Went prior to going to the cinema Warm friendly atmosphere The staff can’t do enough for you Food fantastic. I had the calamari. Piping hot and a big portion. Pizza delicious. Good price too. £50 x2...

5 🌟 from us. Delicious pizzas. Nice music and very friendly stuff. Love it. Will surely come again.

Lovely staff great food and Charlotte and Sophie and pablo are amazing staff more than welcome me and could not do enough ! If you need an Italian get your ass here staff are unreal and food is unreal will be coming again

Ate at Franco’s mid-week in November. Had the tempura prawns to start and they were fabulous – perfectly cooked and huge. Husband had the meatballs and “just the best” as he describes them – which he loves from here. Mains – I had the chicken...

The food was really, really good and tasty. Fantastic service from start to finish, and great value for money! We’ve just moved into the area, I can guarantee we will be back!!!

Would highly recommend this place food is fab, service is great to, we visited with our family 2 adults 2 children.

Food fantastic staff wonderful and attentive especially Charlotte and Mike. They both went above and beyond to make our dinning experience perfect. Recommend 100%

What can I say… the food is outstanding staff friendly and quick to take orders and serve! Gorgeous local restaurant everyone should visit 10/10

We visited Franco’s tonight and have had a great evening! Would highly recommend! Food is lovely and big portions too! Pablo our server was very attentive, what a pleasure!

1st time I’ve been since it was reopened as Franco’s, and 1st time I’ve dined out since the pandemic. Upon arrival we were greeted & promptly shown to our table (I was with my wife & 2 friends visiting from Birmingham) and soon asked if...

Been here twice now,so disappointed that they can’t get the basics right. This place could be really good and I so wanted it to be good! The 2 occasions we have been the lasagne which seems home cooked has been cold in the middle. Also...

Food excellent , lighting awful. We really enjoyed the food, but the lighting was like Blackpool Illuminations. We would go again , but tone down the lighting guys. The ambience would be so much better

Enjoyed meal yesterday with family. Delicious food. Staff very friendly and helpful, particularly Sophie. It was a very great evening, will definitely return for more lovely food. Sarah M

Lovely place, had a fantadtic meal and all the staff were attentive, making a great evening. Special thanks to Sophie.

Went to dine here yesterday with my family. Had a great experience from start to finish. The staff were very attentive and friendly, particularly Sophie who was lovely. There was six of us eating and we all had starters and main courses, so there was...

Six of us visited last night, lovely evening. Food was delicious, everyone enjoyed their dishes, atmosphere relaxed and staff were great. Thanks to Sophie and team for their excellent service. Definitely going back.

Fab service nice atmosphere too Xxx food fab service was excellent from Sophie and pablo xx would come again not expensive tok xx

Had a lovely lunch here will definitely return again with friends and family and I definitely recommend it to others

Walked in and were seated straight away. Food was prompt and delicious. Friendly staff - will come back soon!

Have eaten twice at Franco's with friends since our last visit and review. We shared a calamari and garlic cheese bread to start. First visit i had the prawn linguini which was excellent and one of the best i have tasted - others had the...

Run by kids! Was told to wait by the door because the waitress was dealing with a delivery. Then got told there was no tables available for me, my husband and our 3 year old. It was a Monday evening and the restaurant was empty....

I am so sorry to leave this review but I am also not the food was so awful I actually can not believe they serve food this shocking I orderd a lasagne and it was swimming in the bowl it arrived in, it was so...

We hadn't booked and the restaurant was full but we decided to have a drink at the bar and wait for a table. The food was really very good indeed, and the waitresses were very friendly and efficient. We will definitely visit again.

Never been to Franco's, decided last minute. When we arrived there were abut eight or nine people eating, so it was very quiet. We ordered our food, when it came it was hot and fresh. I have to say, anyone who knows me I am...

Visited with daughter had a great meal returned the following month and our prior thoughts were confirmed this is a great place to eat the food is very very good staff are so attentive and friendly also knowledgeable about the menu overall a great night...

Been many times to this location when it was One Melling Road. The new layout is better being much brighter. Went on 23 August, four adults and two children. Nice atmosphere and very friendly staff. Good choice of food and drinks. Well cooked and presented....

This place is local to us but haven’t tried it before, however, we decided to eat here recently taking advantage of the offer, 50% off pizza and pasta Monday-Wednesday. We did book a table in advance, place was quite busy, first impressions was how bright...

Food was ok, service however was appalling. Staff are completely unskilled with customer relations and table etiquette. They treated customers like they were chatting to friends in an over familiar casual way, they didn’t have a clue in how to set a table or what...

We visited for breakfast. Was really tasty and great service. Great to support a local business and they have great breakfast choices. Nice atmosphere.

Ate at Franco's late afternoon midweek. Wow and Wow - really enjoyed our meal. Starters I had the tempura prawns - which were fab, huge and cooked to perfection. Husband had the pork and beef meatballs which he loved. Mains I had the asparagus chicken...

Worst experience- waited 2 hours for delivery. Told it was 5 mins away repeatedly and then eventually told to apply for a refund as wasn’t coming! Not great at 9.20pm on a Friday night! Been in person also and was bog standard service and food!...

Great day at the week end with friends, lovely food and drinks. Very friendly atmosphere and helpful staff. Would come again definitely.

Food was really tasty, the atmosphere was good too. Will be back again. Thanks for a great night guys.

Amazing service and even better food and drinks. All food is prepared quickly and is very high quality I would recommend Franco's to everyone.

Absolutely love this restaurant, been here so many times and it never fails. The staff are so friendly and attentive, there is a great relaxed atmosphere and the food is simply the best Italian in Liverpool. Don’t forget to try Aperol Spritz.

Had a lovely girls afternoon here on Saturday…all enjoyed our food and cocktails in the sun were fabulous …lovely friendly atmosphere and service. Reasonably priced.

Lovely meal and drinks on Saturday with friends. Food really tasty and portions just the right size. Also great choice of cocktails, with some frozen ones, perfect in this lovely weather.

Absolutely love going to Franco’s! The food is amazing, the staff are lovely and very reasonably priced…try the strawberry daiquiri if you go 👌🏻

Brilliant, helpful and friendly staff. Amazing food, specially the pizzas. Lovely and clean restaurant. Would highly recommend

What a lovely place clean and tidy and the food at of this world one of the best meal we had at a restaurant I will defo go back 👍

First Meal since lockdown, great food, atmosphere and service. Was blown away with the attention to detail and consideration the restaurant had to covid, this let me enjoy the meal with my family without any worries.

Fantastic! The seafood linguine was amazing and Sophie was really friendly - COVID Safe! Will definitely return! Sad to see One Melling go but Franco’s is a great replacement!

Great time at Francos. Food was lovely as well as the service. Good friendly atmosphere which felt great.