San Carlo in Liverpool

Absolutely rubbish, embarrassing and rude service, over crowded, over priced, full of tik tok weirdos, food was alright but wouldn’t write home about it. No pints. Wouldn’t recommend.

My husband and I visited San Carlo this afternoon. Beyond stunning service, food and wine exceptional. Best restaurant I've been to in a while. Thankyou to all the team

Striking, hanging white lamps light an elegant space serving classic Italian dishes and pizzas. fancy. food is great. service is good. above average prices. it is nice to take a date there. everything is clean. would recommend it

I love it... Everything was on point.

We visited San Carlo Liverpool to celebrate a birthday and could not have chosen a better restaurant for the evening! The food was absolutely delicious and the servers were incredibly attentive. We would highly recommend!

Lovely lunch - fish pasta was gorgeous as was the lobster ravioli. The best service from Dimitrios! He was very attentive and even moved us to a new table because we were cold by the door. Thank you Dimitrios!

Excellent food and service considering we hadn't booked. My only gripe is that we were sat so close in between two other couples when there were plenty of other free tables in such a large restaurant. Not so good if you want an intimate meal without your fellow diners hearing every word you say. Of course this is to make life easier for the waiting staff. To be be fair I should have said to the front of house host 'a table not too close to other people please. All in all I can see why people like thus place though

We visited on a very busy evening in the week before Christmas. I had lemon sole and my partner had a pasta dish. We were both very happy with our food. It is a large restaurant and it was completely full, but in spite of this both the front of house staff and the kitchen coped very well.

Excellent evening in San Carlo. Six of us had dinner on a very busy Saturday night. The restaurant had an excellent bustling atmosphere. Everyone enjoyed their meal. Service was prompt and friendly despite being very busy. Would recommend.

I recently visited San Carlo Liverpool where I had the opportunity to sample the highly recommended tomahawk steak, cooked medium rare. Unfortunately, the steak was disappointingly tough and chewy, which led us to leave much of it uneaten. This wasn’t an isolated experience, as the other dishes at the table also failed to impress, leaving the overall quality of the meal feeling underwhelming. The service was efficient, though it seemed the staff were aware of the less-than-satisfactory food, as evidenced by the amount we left on our plates. While we didn’t have the chance to request a replacement due to time constraints, it was clear the team didn’t press the issue further. On a positive note, the restaurant itself offers a pleasant atmosphere with tasteful décor, providing a welcoming setting for diners. Despite the culinary letdown, the ambiance does make it a nice spot to enjoy a meal if you’re looking for a comfortable place to relax. However, given the food experience, I’m hesitant to recommend it to those prioritising quality cuisine.

Very warm service as well as the atmosphere. The dishes were delicious.

Everyone thinks I’m a bit boring going to San Carlo regularly but the truth is I’ve never had a bad meal. 100+ visits (easily) and never a bad meal or service.Giovanni is an absolute dream, I actually feel embarrassed by his service level at times as he is that good. 5 stars isn’t enough.

The food was delicious as always but we haven’t visited the Liverpool restaurant before and loved the ambience . The main thing that stood out over other San Carlo visits for us was the impeccable service. The staff were fantastic.

Classic must visit in liverpool. Great food and atmosphere

Great food and service as always

Food was simply beautiful, too much choice, made it hard to select that one dish. Staff were really friendly and attentative.

Absolutely stunning little restaurant for a date! It felt very fancy, the decor is absolutely stunning, and the food was delicious! Went there on a date and it was an amazing night out! The starters (breaded mozzarella cheese) were lovely, the mains were absolutely amazing (I am still thinking about the prosciutto and peas tortellini, the sauce was divine), and the deserts (crème brulée and tiramisu) are to die for! Will definitely be returning x

It was an amazing experience, with excellent service, for special occasions it is worth it and the food was delicious will recommend to family and friends 🤩

We arrived this evening at 18.30 and we're out by 19.45. The food is always delicious 😋 here but the experience is very poor. The waiter removed my plate while I was still eating my starter. Our mains came with in seconds of the starters being finished. The mains were delicious 😋 we had a fillet steak with whole lobster 🦞 and the halibut. As we had no time between the starter and main we were still full and hadn't digested our starters. So we were unable to finish our mains and unable to enjoy any desert. Our bill came to £200. It was not an enjoyable experience 😕 and so disappointing 😞. This is the second time this has happened 😞 😢

Lovely food weekend of 14th December. Saltimbocca with sharing sides of roast potatoes and green beans. Tempura prawns for starter. Can't fault the food but me and my wife were seated at a table that seemed to be at a crossroad for foot traffic of staff and guests. Our chairs were constantly getting knocked by waiting staff, my chair nearly got swiped from beneath me.... At one point a table of guests was led to their table behind ours and for about 30 seconds while eating our mains we were completely surrounded by peoples bums right next to our faces and food while they were getting seated. This let the experience of my wife's birthday meal down as we felt we couldn't really relax and enjoy the food. The 15% service charge seemed excessive for a table of 2 and after thinking about our experience I wish I asked for it to be removed. 2 starters, 2 mains and sides and 3 drinks each came to over £160 with the service charge added.

Great food, everything we had was delicious 23 have prawns in chilli and tomato sauce to start with a garlic bread and cheese which was unreal then we have seafood spaghetti, penne arrabbiata and a margareta pizza to share, the food is just amazing The only downside is if you gave a table for 2 you are sat extremely close to the tables either side of you and you can hear everyone’s conversations so this was a bit off putting but that was the only downside

Staff were lovely and the food was excellent, we really enjoyed it. Being sat near the door was awful, people stood right at the door smoking then it was all you could smell! Also had to fight our way out as everyone and their mothers were stood near the bar. Our second time coming and the food makes us come back but the atmosphere not so much.

Meal was ok. I had chicken dish. Chicken was a bit chewy and saute potatoes were like roast potatoes and very dry. Packed in like sardines so felt on privacy at time. Waiter spent on time at table and never once made conversation or smiled. But what really got me was when the bill came they slapped on 12 percent service charge for 2 people. I don't mind tipping in fact I always tip favourable. When bill came waited never said anything regards service charge. Nothing advertised on menu or website... So lesson learned he I was about to leave a tip on top of service charge if I hadn't doubled checked bill. Utter greed. Won't be back.

I have not been for a while because it was so bad. Much improved more authentic with Italian staff mostly

Poor food. Won’t be going back.

I believe it is the only restaurant in liverpool that every time i come either for lunch or for dinner, it is full. Nice Italian food. A must try when you are in town

Simply one of the best Italian restaurants there is.. equally as good as the others I have been to. Dare I say it 👌 a perfect restaurant.

Lovely food and a lovely atmosphere

We’ve been here on 4 occasions and last night chose to bring friends who were in town. The table wasn’t ready and we were told to wait by the already crowded bar, eventually were seated. Had the focaccia to start which was very dry, followed by one of the chicken dishes. Service was slow, we asked three times for the bill, it then took another 20 minutes for someone to come over with a card reader. Everyone was sat very close, it felt like extra tables have been rammed in, it’s a shame, it used to be much nicer.

This place is amazing there food was outstanding the service incredible never been to a restaurant like it! We had these rice balls to start in an incredible sauce just delicious then we had the lobster for our main course and honestly I have tried lobster before but this didn’t even come close to how it was cooked to perfection and it tasted out of this world! Thank you we will be back and will be highly recommend your restaurant xx

I have been to this restaurant on several occasions However last night it was very different The service was abrupt and both our waitresses were sullen and really looked like they didn't want to be there. That set the tone. The fish starter to share was nice but nothing special. We had eaten the week before in another high end italian restaurant in Liverpool city centre and the same starter for a comparable price was far better with more variety and a much larger portion. The bar prices are also extortionate in comparison to other restaurant of similar standard Sadly I think this restaurant is living off its name because it's nothing like it used to be The seating was cramped and the bar area was rammed just not a nice vibe for relaxed dining experience. We will not be returning There are lots of new restaurants that have opened near this venue and unless this restaurant ups it's game it will lose out to it's competition

Superb food, drinks and friendly, polite service. Great atmosphere and location. Impressive setting. 5 stars from me.

Great place , food is always high standard , staff are so accommodating

Great experience, great menu with a lot of options the satisfay everybody's taste, would definitely recommend the lasagna

A lovely venue and such great attentive service. It was very relaxed and a great atmosphere. All the food was delicious and drinks two. We had two courses and two drinks each for £100, which was really reasonable for the service we received. The Montecarlo Pasta was absolutely amazing. We will look out for the other restaurants now too.

Restaurant had a elegant feel to it as soon as you walked in. We’d pre booked a table & only had to wait around 5 minutes or so to be shown to our seats. Nice menu, although I did feel it was overpriced. I enjoyed my pasta, there was nothing wrong with it, but it was just average. The waiters were pleasant enough, although I felt the Italian accents were put on! The restaurant itself was rather noisy, so not somewhere I’d return to if you wanted a quiet date night. Worth a visit, but I’m sure there are nicer restaurants close by for a special night out.

We really liked the look of this restaurant so we booked a table for dinner. We arrived on time and were told our table wasn't ready so we ordered drinks from the bar. After seeing the prices of drinks we realised we were in for an expensive night! We waited 15 minutes or so before being shown to our table. The decor inside is nice but the tables are quite close together so you don't really get any privacy. It is also quite noisy due to so many people being in close proximity. The service was fine but the food was hit & miss. The garlic pizza bread was very herby and the pasta was only average. The steak was excellent quality though and the frites were also really nice. The desserts are very overpriced for what they are. We had ice creams at £8 a go! We wouldn't rush back as there are lots of other nice restaurants in the area.

This is the worst restaurant I have ever experienced in my life. The service was unbelievably poor, with inattentive staff who didn’t seem to care about customer satisfaction at all. I waited for nearly two hours just to receive my order, and even when it arrived, it was cold and not at all as described on the menu. The overall atmosphere was chaotic, with long waits, misplaced orders, and a complete lack of organization. I would not recommend this place to anyone looking for a decent dining experience.”

Celebrated my birthday at San Carlo, the atmosphere is lovely, whats even better are the staff, they are polite, friendly and very accomodating. The entrées are lovely, really enjoyed them, should I return, thats all I would order. The pasta's need a little more love, I ordered 4 different types, the lobster, the tuna, the spicy prawns, the cabonara and to be honest none of them hit the spot. The wine list is also great. 👌

Delighted to have had a fantastic meal there recently with fabulous service and food. Highly recommend the Spaghetti seafood, frutti di mareo. Atmosphere is worth the little extra cost. Gorgeous cocktails too. Thanks!

Top notch in every way. Thanks for a great afternoon.

Superb food, great service, good wine, wonderful time at special birthday celebration!

Nice place but expensive, it's more of an upmarket place for people who have plenty of cash can't comment on food as only had drinks in here

It is one of the best bar-restaurant 👌 on Liverpool..

Been to San Carlo before and enjoyed it. However, this experience was a big disappointment while we celebrated our friend’s birthday. We were sat at a table that was so cramped in between others that we had to tuck in our chairs close after getting knocked multiple times by waiters passing by. After being sat down, we received water and then waited 20 minutes before being asked if we wanted to order food before we had been asked if we wanted drinks. We informed one of the waiters that the prawn pasta had grey prawns which looked far from appetising. The waiter later removed this from our bill. We were left for 25 mins with empty glasses. After this, we were ready to move on so asked if we could pay, 10 minutes after the bill had been left on the table. Overall, I would say the service needs a lot of improvement and the table situation needs to be adjusted so that customers don’t feel like they’re in the way while they’re trying to enjoy a nice meal.

Love San Carlo. Always a delight. This time we visited to celebrate our daughter’s 18th. A fabulous night was had by all. Thank you 🙏

Delicious food, beautiful and elegant place and excellent service. We were 5 adults and all the dishes we ordered were brought with a beautiful presentation. Recommended 100%

NOT A CHILD FRIENDLY PLACE! We arrived on a Tuesday night at 9.15 to a not busy restaurant for my partners birthday. On arrival the lady at the door asked if we had a reservation which we did with a note stating we have a pushchair. We were greeted by a rude lady saying “that’s not a pushchair that’s a pram” she looked at my 4 month old saw he was asleep and said she would have to speak to her manager because we’ve messed up her seating plan and she didn’t know where to put us. Arriving back with us she asked if we could put him in a high chair which is a strange thing to ask when she just looked at a sleeping baby? She then took my partners jacket and not mine, my partner had to ask her to take my jacket as well. Food was amazing and the atmosphere in any San carlo is lovely! We were placed on an end table where my baby was in the way of the walk way and we were constantly worried someone was going to knock into him since we were placed on the table closest to the bar! I wrote in the notes it was my partners birthday and I was disappointed to see 2 other tables getting a complimentary birthday dessert which we didn’t get? After we received the bill we didn’t get chance to look over it, she came with the card machine and put it In front of my partner when I was paying, you can’t assume the male is paying? Once leaving the lady wasn’t interested in getting our jackets instead pointed to the man on the door and said he gets them. Overall it wasn’t a 5* experience and wasn’t worth the £150 bill for meal for 2 people! We did email the customer relations prior to this review giving them chance to offer feedback and rectify our experience however no one has came back to me! We have visited San Carlos in Manchester before and it was amazing but unfortunately Liverpool didn’t live up to our expectations and wouldn’t go back!

Superb. Amazing decor, meet and great was so friendly and professional. As always bar and table service was second to non. Our food was of such good quality and tasted amazing as you would expect from San Carlos. This was our first time at the Liverpool restaurant as we normally go to the Manchester ones but would recommend this place to anyone. We will definitely be back.

Awful experience. This restaurant is deemed the perfect spot on social media, and I thought it would be the right place for a birthday meal. I pre booked over a month in advance, I even received a email from the restaurant to confirm my booking the day before which I did. Upon arrival the restaurant had music blasting, it felt more like a night out vibe than a restaurant. You could hardly fit through the door as there were that many people standing waiting on tables with menu’s in their hands and very disgruntled faces. The lady at the desk explained they were running behind schedule and if we could wait, I asked how long she thought it might be & she couldn’t give me an answer. With the amount of people in the restaurant myself and my partner soon realised all of these people, were also waiting. Many tables in the restaurant were actually free as well & service didn’t seem to be flowing. Staff weren’t very forthcoming. I also couldn’t hear anything my partner was saying the music was that loud. We decided to leave as it just wasn’t the right vibe for us & not reflective of how the restaurant is portrayed online.

Had a lovely meal , great service and atmosphere was delightful 😊

Had a lovely meal on Saturday 14th September with friends. Great service, prompt friendly and nothing was too much trouble. Great wine selection and good food. Generous portions so couldn’t fit in a dessert. Lovely espresso martinis to finish. Highly recommend as a good night out in Liverpool.

Lovely experience. Visited San Carlo Liverpool on the last Thursday 04/09/24. Giovanni and all the other staff was really kind and professional. The food was amazing, compliments to the chef and the kitchen staff. The best Italian dinner we ever had! Thank you ❤️

Had a terrible experience in San Carlo last night. I’m not one to usually write a review but it was probably the worst dining experience I have ever had. The decor and ambience is absolutely beautiful but it felt like 100% style over substance. Service was slow and staff were very rude and unfriendly, actually borderline scowling at customers when taking orders/serving. Waited an hour from being seated for someone to take a food and drinks order. When one of our party politely asked a waiter walking past it we could possibly order food he didn’t speak but made a hand gesture to ‘wait’. I couldn’t believe my eyes. My dish (Tortellini alla panna with Prosciutto) was unpleasant and had strange texture but I ate approx a third due to being so hungry before being unable to eat as so over cooked. Peas were grey and and sauce was claggy. A few of our party had pasta but nobody was offered Parmesan which I found unusual for an Italian restaurant. In fairness others enjoyed their meal I don’t know if I was just unlucky. I felt very unwell with upset stomach after eating and have been violently sick all night. Will not return.

Table service and staff are impeccable. Excellent place to go for a special occasion.

1st time visiting,highly recommend,food was superb,staff very attentive,speedy service,lovely ambience

Service was mixed from four people offering to take our first drinks order to barely seeing anyone throughout the meal!! Food was over cooked and had to be returned. You are very much squeezed in like sardines. Not a great experience for the price paid. Sadly we won’t be returning. There are plenty of other dining options in the city.

The restaurant is beautifully appointed with comfortable seating. The toilets are amazing. However I was not impressed with my meal of penne pollo e gamberetti. It was poor value for money at £16.95 considering it had very few pieces of chicken in it and the prawns were tiny.

when you enter the resturant it's areally nice old world italian resturant.the only thing is the staff are abit rude and the portions can be small for the price.the service charge was steep and I thought abit cheeky.But if you don't mind that it's an experience.

It is a light, bright, and pleasant environment with an attractive ambience. Good service, and outstanding food

We attended a celebration held at San Carlo Liverpool on the 10th of August. At first everything was fine, we went in ordered drinks, we were all enjoying. It came time to be seated in the restaurant. We are now all seated. The waiting staff bring all of the plates out, and for me that’s when it all fell apart. I add at this point that I ate all of my food. However, it was the blandest food I have ever had placed in front of me. Not even salt and pepper could help the poor plate. From the starter to the desert, there was no flavour, nothing nada zilch, I mean nothing. Ok maybe I lie a little, the sauce I had with the meat that looked like flattened chicken, it was wafer thin, tasted of cream. That was it. The starter that was labelled as prawn cocktail, was literally just tomato sauce, it tasted like I was trying to swallow a bottle of tomato sauce. Why O why would you put a sea creature on top of a starter. My partner was mortified, when the starter came out. It had eyes bigger than mine. After I had pulled its head and tail off, it was like liking the sea floor. Although the desert looked fantastic, and it did. I was once again let down. The amazing taste of nothing came rushing back to me. Nothing, at all. That was supposed to be some sort of pistachio cake, was not anything, could not taste a nut could not taste any cream, it was just nothing. For the most part the service was ok, yes we were a large party and there was a lot going on. However, when you are speaking to someone, you expect them to listen. Well no, not at this place. We were all super polite, as no one wants to be labelled as ( that diner ) but unfortunately it had to be me. I do not like to use glasses when I go anywhere. I prefer to drink out of the bottle. Yes I know, what a heathen, but that’s just me. I repeatedly asked this one member of staff, not to leave a glass as I will not be using one, the table space was very limited, but the individual who was serving my drink was too busy chatting with the server one table over to pay any attention to what I was trying to say. Me of little patients snapped at him, he started to pout, as if I was the one who was not paying any attention. He snatch the glass up of the table, he snatched the empty bottle out of my hand and gave me such a side look, had I not have been with people I did not want to embarrass, things would have gone a whole different way. In conclusion, make sure if you go to this place, that you go with someone you really care about, as the only good memories you will have of San Carlos, Liverpool are the ones you will make. The place is forgettable.

HIGHLY RECOMMENDED Phenomenal! First Class Service and food. Wow! From the moment we approached the door to the moment we left, we were made to feel like VIP guests. This venue is stunning, taking you back to the rich opulence of the 1920's with an Orient Express vibe. We hadn't booked, and walked in by chance, so we had no prior knowledge of the restaurant or prices. We were highly surprised to find the venue was affordable with an excellent choice of dishes for each of the 4 in our party. Additionally, I had broken my foot earlier that day, and was bound to a mobility scooter. Despite the beautiful steps into the building, in an instant, the staff produced a sturdy ramp and I was guided easily to a beautiful table in the middle of the restaurant. Gianni, Anastasia, and their fellow servers were magnificent. Go! Eat there! Enjoy the stunning surroundings. You're welcome! 😊

I went on a solo date, I had a great experience and all the staffs were very attentive. Food was lovely too.

Services to customers in general are good. The foods are tasty, but the seafood are poor in quality, not fresh including shrimp and mussel

Absolutely stunning, food was of the highest quality.I had mussels then roasted sea food husband had ribs then pizza cleaned our plates.will visit next time when I’m Liverpool.10/10

Fab place, chilled, really friendly. Food excellent. Been comming here since the day it opened, that says, to me how good it is.

San Carlos Liverpool awesome experience excellent food and top service great place to have an afternoon or evening out

Fabulous restaurant with the most friendly and helpful staff. Customer service was excellent.

Delicious food,great staff and beautiful place.

An absolutely beautiful restaurant, with a great menu. The food was good, wish I had opted for the tuna cooked more rare. The tiramisu was the best course. The pasta looked store bought though. Nice wine menu and good service from the staff.

Had a lovely meal for a party of 6 back in June. Really nice selection of food. Service was good, apart from our server not knowing what lager was or what lager they had, which they quickly found out from a colleague. The cheese and tomato garlic bread is essentially a massive pizza so don’t order the garlic bread starter if you’re also having pizza as a main! (Sorry if that’s obvious already) Really lovely experience, they brought out some birthday profiteroles for us as we’d booked it as a birthday dinner. Discretionary service fee was automatically added but they didn’t mind when we wanted to take it off and leave a cash tip for the servers. Cocktail menu is incredible! Would recommend the lemon sorbet sgroppino cocktail which was amazing 🍸🍹🍨

Food was lovely , big portions too . Service was great and efficient. Really enjoyed our visit. Very busy , I would definitely book ahead 👍👌

Outstanding. Best meal I have had hands down ever. The service was impeccable.

The main dish was good, but the dessert didn't impressed me Good experience overall.

I’m absolutely enjoyed the meal the place and service as well We had fish, steak and cheesecake for dessert All was amazing Highly recommend

Fantastic meal and wonderful service

Great atmosphere, great service, delicious food. It's a beautiful place, lots of greenery, nice lighting. Great waiters.

very nice looking restaurant, pleasant to sit in and staff are very friendly. These are the good bits. The food is a disappointment though - and a big disappointment at that. Tagliatelle con ragu' was below average. Bruschetta was weak. La parmiggiana was an interesting take but far from anything you'd get in Italy. There was an avocado salad which was frankly not fit for purpose - a mix of Tesco-type value tomatoes, some avocado and mountains of onion. Frittura di pesce was OK but way too expensive at 34 pounds for 2 people. Everything is about 30-40% over priced. It needn't be this way. With a few more touches of quality to justify the price, it could be OK.

Excellent food and friendly staff. Could ask for nothing more as Canadians in Liverpool!

Beautiful art deco design inside. The food and service was exceptional.

Me and my partner come here at least once a month. The service is always exceptional and we always thoroughly enjoy it. The servers are polite, funny and quick. The food is tasty and reasonably priced! We always look forward to our time here!

5 stars in not enough for the fantastic meal we had last night. Everything was perfect and served with a smile from a very friendly waiter.

The food was amazing, the service was even better, if I could give a 6 star for food and a 7 star for the service I would. The fried mozzarella was spectacular, the ribeye steak was done to perfection (medium) and the millefeuille was epic. I honestly don't think I've ever had such an amazing time at a restaurant, there is nothing negative I can say about San Carlo 12/10.

Great food and the customer service From Dimitris was brilliant.

Absolutely appalled by the service I have just received in this restaurant . I have been in san carlos many times and this has got to be the worst ever on record . My son bought us a gift voucher for £100.00 as a nice treat . On that gift card it had a barcode and clearly states bring it along so they can scan the bar code . I had read this before I left the house . So we had a 3 course meal and my husband half a bottle of dark red wine , I could only have water as I've just had surgery. The whole point of me getting out for a break ! So we were greeted and took to the table had our food and asked for the bill which was £152.00 . I gave the waiter the gift card plus the extra and a good tip . He came back over to the table and said we couldn't use the voucher as they needed some numbers to which I replied it says use the barcode . At this point people where looking over and we asked could we go over to the desk as it was embarrassing. At this point 2 more staff came over and tried to type in their system and we was told again the gift card was not working . To save the embarrassing situation we offered to pay the whole bill with cash or card so we could just leave . A big deal was still getting made , we put the cash down as money was never the problem . I was even asked to phone my son which I couldn't as he was out with work colleagues. The lady with the dark black bob was patronising and kept saying it's not her fault , in which I replied it certainly wasn't ours either . My son had spent money on a gift card for us and we got made to feel as if we was trying to get away without paying ! I have never been to any restaurant and received treatment like this ! On the way out I asked for the managers name and was told they couldn't give me that , the young man gave me his name as the assistant manager . Then between then they started talking in their language so we couldn't understand them , which again was utterly rude and disrespectful. I told them I was contacting head office and the lady with the black bob shook her head and said you do that ... her attitude was absolutely appauling bare in mind we have done nothing wrong other than wanting to use a gift card as part payment which was a present . I told her that I will be emailing the head office and she would be sorry the way she spoke to us , in which she replied ' I don't think so ' ... absolutely appauling customer service! I will never set foot in this restaurant again especially when we have so many good restaurants in liverpool ! So please if your reading this be careful with gift cards because you get made a show off in front of the whole restaurant.

Lovely restaurant. Some real Italians are involved. Food is very nice and served the proper way. Our round table for 4 people was really too small to fully enjoy our meal. Having to puzzle with everything on the table is not nice. Good for the place they cater for parties (wedding reception and meal) but the noice and crowd did spoil our pleasant time.

The waiters were a delight, food and drinks were beautiful. I definitely will be coming back

First time visit, good meal if a little over-priced in my opinion. Felt like it was dried pasta, not fresh which was a little disappointing for the size and price. Very pleasant surroundings and service though.

We came here as a group during the business trip. Great large menu with lots of choice. Lovely setting, decor and ambience. Food was gorgeous, very tasty, good sized portions! Look forward to returning.

The service was fantastic! The entire team were so attentive and seemed to really care. Couldn’t fault a thing at all- will be back again

All good but the tables are too small. 4 people at a table and it's completely full with 4 drinks and plates. Seems the makeover is aiming at just fitting more people in rather than letting customers enjoy the experience. Shame.

Amazing experience here in our trip to liverpool for our anniversary - starters and mains were amazing, my dish unfortunately came with pasta over cooked however I let the waiter know, I had a new dish within 5 minutes and despite my protests they refused to accept a tip after the dinner. The flavours of both dishes were amazing and staff were incredibly attentive. Would return without doubt

This has been my favourite restaurant in Liverpool city centre for over 20 years. Food,service and ambience are always perfect. On 11/05 we took my elderly Aunt for lunch,at her age she prefers her food simply cooked. The waiting staff could not have been more understanding or helpful in ensuring her meal was perfect for her. The whole lunch experience was a joy. Thank you

One of the worst experiences of a restaurant. Overcrowded table for 4 people, now space for plates and glasses. We had to place used plates on the floor. Lacks class and would never recommend to anyone. A waste of £300 for a lack luster dinner experience. Avoid this place like the plague. Spend half the amount in Bacaro for a much better evening!!!

Great wine and food and good private area for business team meetings. The service is excellent. All the courses of food were good with the steak mains being the best.

We had a beautiful evening here. I wanted to treat my partner to a nice meal on our first trip to Liverpool and we were not dissapointed here. We didnt book a table but that didnt bother the staff. We were seated quickly & not hounded for our order but kept an eye on until we were ready. The food was really good. Only slight downside was our server smelt of cigarettes. Regardless of that we had a lovely evening.

Average, overpriced and overhyped for nothing better than pub food (mostly precooked and rewarded. Never again

A great experience from start to finish. A warm welcome, quickly seated and fabulous service. The menu offers lots of options. The food was delicious and beautifully presented. Lots of choice on the wine list. A pity they don’t include vintage dates. Large spacious dining room. The best of the 5 San Carlo restaurants we have visited

Only good experiences. The entrecote was fantastic. The wine as well.

Unbelievable ! The food, the restaurant and the staff was so amazing! Cant wait go go back ❤️