Based on 938 opinions finded in 2 websites
Based on 938 opinions finded in 2 websites
Opinions
Lovely place on Allerton road, the atmosphere is very cosy (which doesn't mean small in this case), we sat in the enclosed "patio" area, with cute fairy lights all around, benches, pillows and blankets - sounds like a sleep over party, I know.. for was very tasty and plenty of it! Service is solid parking can be found easily on the main street, or the ones nearby/opposite.
F T . 2024-09-29
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We've been getting the chicken gyros takeaway every few months for 4 years and had it again tonight and it was totally different, so disappointed. The pitta was stale so just broke apart, the chicken was tough and didn't have the usual grilled flavour we normally love, the chips were hard and not fully cooked. Just don't know why it was so bad compared to normal?
Rachel Freeman-Powell . 2024-09-23
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Georgeous generous portions lovely relaxed place staff amazing
Natasha Swinburne . 2024-09-21
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Fab service, very friendly staff, lovely atmosphere, great food and large portion sizes.
Julie Mann . 2024-09-12
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Staff friendly and helpful, nighjng was too much trouble. food was lovely and big size portions, inside clean and bright.
Kat . 2024-09-07
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Staff friendly and helpful, nighjng was too much trouble. food was lovely and big size portions, inside clean and bright.
Kat . 2024-09-07
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We went for the first time recently after liking the look of the place when passing by and booked ahead for the end of the week. We all loved it, and we will definitely be back again.
Matt Driving Instructor Porteus . 2024-09-07
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We went for the first time recently after liking the look of the place when passing by and booked ahead for the end of the week. We all loved it, and we will definitely be back again.
Matt Driving Instructor Porteus . 2024-09-07
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I have been going to souvla/grilla for years always had amazing service and food... Until recently... Arrived at 4:30 with my child for a celebration dinner, we were the only people in the restaurant, ordered straight away and joked don't need the menu as I know what we're ordering. Asked the lad to bring everything together. About 20mins later Another couple entered got drinks straight away and there's and our starter came out. We sat for about another 20mins empty plates while the young lad kept walking past us and the Uber eats and deliveroo got all there orders then sat and watched as the people coming after us had been served both starts and mains while our waiter just kept walking past us and more Uber eats were walking out with food. The rude young waiter who kept muttering under his breath and given attitude before I finally asked to just pay for our starters so we could leave and go elsewhere, the owner was really polite and offered to get our food over right away but after an hour of sitting waiting We were to hungry to keep waiting, plus the rude young waiter kept making comments. Such a shame because it was always a lovely restaurant but seems they care more about deliveries over real people sat in house.
robyn Birch . 2024-09-06
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Really lovely visit. The waitress was so attentive, the food was fresh and tasty. We had the place to ourselves as it was 1pm on a bank holiday, the weather was sunny so it felt like being abroad with the restaurant windows open. We'll definitely be back x
Emma Reid . 2024-08-30
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Really lovely restaurant. The staff could not do enough and made you feel extremely welcome. The food was nice and came quickly. Reasonably priced and the set of the restaurant with the lights made for a wonderful evening. We would return here again.
Jennifer Whitnall . 2024-08-03
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Great food great service. Friendly.
Jane Harrison . 2024-08-03
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Enjoyed our afternoon lunch here very much! Will defo return 😊
Teenie Crochets . 2024-07-21
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The chicken souvla was so poor that I’d never have known it was a Greek restaurant. The chicken was really overcooked, tough and dry as a bone. Wasn’t really edible without mixing it with the sauce dressing. Didn’t appear to have been charcoal cooked - it might be that they don’t offer that but if it’s advertised as Greek souvla it’s an expectation. The portions were big, and the chips were very nice, but if you can’t cook the meat right then the rest is a bit pointless. I love Greek food but this was a long way from what I’ve eaten when I’ve been there. Very disappointing.
J . 2024-07-20
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The food was amazing and so was the place. The decoration was so beautiful it felt like I was on the beach. I definitely recommend it and the food was quite cheap.
Shirley Gatto . 2024-07-08
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Nice little restaurant, good prices.
Andrew Brown . 2024-07-03
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Lovely food . Service was great
Ann Proffitt . 2024-06-30
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Large portions, really good food and value for money. Plus they give a free dessert to everyone after the meal!
Rab Singhania . 2024-06-20
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Great food, the shared fish platter was delicious, friendly staff and wine was good. Will go again
Ann McNab . 2024-06-19
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Best Greek in the city, great value for money.
Kate Ella . 2024-06-18
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Great food and at reasonable price, nice atmosphere and pleasant staff, good selection of Mediterranean dishes and English, book in advance if more than 6 people, easy to get to and plenty of other bars and restaurants near.
Geoff Clumpus (Justjeff) . 2024-06-12
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Loved it fab vibe, very casual setting , just right, food was lovely. Only one slight criticism just a tad too much salt already on the chips. Otherwise it was really very nice . Table of 3, we all felt them same .
jane parkes . 2024-06-08
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excellent food and service .. the tastiest greek food in liverpool
Κλάρα Αλιμετάϊ . 2024-05-30
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This place was so great when it started out but the standard of the takeaway has just got worse and worse over the last year. Every time we have ordered, something has been missing. Last time was halloumi fries. This time was the flatbreads with the houmous…£4.50 for a small pot of houmous with nothing to dip in it. You used to get a lovely big salad and lots of chips and now it is handful. Cost over £40 and it was really poor. This was definitely the last time we’ll order from here, we have given it a few goes to improve and is just such a shame as was one of our favourites.
Sophie Sharples . 2024-05-19
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Amazing food, great staff, price more than reasonable
David Lewis . 2024-05-18
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One of the best place to eat Greek souvlaki, sea food,meat on grill.
Linda Papa . 2024-05-12
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Exceptional quality. The chips home made and fresh, salad and tzatziki delicious and the price was really reasonable. Nice chill vibe.
Samantha Horsley . 2024-05-01
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Really nice food, never had Greek food before but this was affordable, huge portions and friendly staff, would definitely recommend:)
Jo (Icecreamjo) . 2024-04-26
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Food is gorgeous. Such big portions and value for money. Lovely atmosphere and attentive server. Will definitely be back. Only thing I'd say is some more sauce like tomato salsa , chilly or barbecue. Maybe olive oil just something dippy for the bread . But divine food
Joanna Booth . 2024-04-26
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Got some food here a few days ago - it was delicious! Generous portions and really good. Plenty of veggie options which is always handy. Would really recommend here!
R 781 . 2024-04-24
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Five super skinny underdone halloumi fries for £6:50??? I think not. Gyros were ok but not as good as they used to be. Disappointing
Owen B . 2024-04-19
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First visit to this restaurant and it won't be my last. We'll worth a visit, food was fantastic.
John Cavanagh . 2024-04-11
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Gyros so salty couldn't eat, lamb chops dry and overcooked,chips were nice tho, won't be going back. Grills was. Really good this takeover not so much
Beverley Curran . 2024-03-13
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Food was good and lsrge portions The prices were cheap to eat out
Bryan Benson . 2024-03-13
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Amazing food, fast service, and great hospitality. I would highly recommend 👌
Jamie . 2024-03-10
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Do not go to this restaurant if you have an allergy or intolerance.
Alexander Nolan . 2024-03-10
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Food always great. Friendly and efficient staff. Recommended.
Steven Rowlands . 2024-03-05
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Popped in for a quick dinner. Great food , good customer service.
Marian Mlakyta . 2024-03-04
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Service here is very poor, waitress took our order and decided to bring the starter and mains together. After trying to tell her that we wanted the starter first before having our mains she started to argue that we'd ordered it all together so that's how she put it in. Funny that when we ordered she clearly stated starters and mains. After we finished the starter we eventually got our mains after a long wait. My partner ordered mash potato with her meal and got chips instead, my mum ordered grilled prawns which were over done. The waitress eventually came over to appologise after avoiding all contact with us. When she did she asked my partner if she wanted another drink but nobody else on the table. There was no attempt to rectify their mistake or even offer to reduce the bill. This is the second time we've been here after a nice time the first, there definitely wouldn't be a third visit.
Fran . 2024-02-25
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Lovely little find, now called Souvla, the food and service were very good and authentic, felt I was in Greece. Very reasonably priced and i recommend the chicken gyros.
cecilbessle . 2024-02-24
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Had an enjoyable meal here. The kebabs are lovely.
Angelos Angelidis . 2024-02-23
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The waitress was very polite and attentive and the decor was aesthetically pleasing… The food, however, was absolutely abysmal and my friend and I developed upset stomachs afterwards. The attached photo is the fried Mushrooms… I was shook when they were placed infront of me, I’ve never seen anything like it in my life. I thought mould was growing on them. I didn’t like to make a fuss so I ate a couple but on reflection I really should have sent them back… For the main I had the Chicken Gyro which had no flavour whatsoever and was very fatty/gristly whilst the chips were severely undercooked. This is the worst meal I’ve ever eaten in my life, and actually felt sick to my stomach. Extremely disappointed about visiting here and wouldn’t return or recommend.
Rufus! . 2024-02-20
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I ordered from ubereats and it was quick and still warm. Cheese croquette was a bit too salty but I enjoyed mixed grill with fries and sauce.
Sara . 2024-02-12
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Very nice reception, very attentive waiters at your disposal at any time, super tasty food, a very wonderful place, thank you for our anniversary dinner, you are wonderful, I recommend you try it!
Larisa Roman . 2024-02-12
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Food was amazing, waitress explained the meals to us so we understood what we were ordering. The restaurant is really cute with fairy lights strung along the ceiling. Definitely recommend!
Ciara Larkin . 2024-02-11
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Used to really like this place when it was Grilla. However, now they seem to have resorted to filling the gyros with really poor quality chicken - tastes and feels like reconstituted bits of meat rather than actual pieces. It's definitely dumbed down to what it was. I don't think I'll be returning.
porly33 . 2024-02-04
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Really nice place, excellent food and service. Plays Demis Roussos as background music - what could be better.
Ray Hassan . 2024-01-17
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Ordered from this restaurant last Saturday and what a disaster! I got a chicken gyro and my partner got a mixed souvlaki. The meat was so undercooked, it was almost raw—a total health hazard. My chicken was almost a lump of fat and gristle; it didn’t even look like chicken. We couldn’t eat any of it without risking food poisoning. Seriously, how hard is it to cook meat properly? Super disappointed and annoyed. They really need to up their game or just stop serving food.
Hikaru G . 2024-01-15
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A lil taste of greece 🇬🇷 in Liverpool every bite as beautiful as the islands and all the style of athens itself when i cant get to my beloved greece i will gp to souvla. Top marks for serving alfa beer forget christakis this place is hellanistic heaven 😍
Wayne Latham . 2023-11-22
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Worst customer service I’ve ever seen
Ali Althesh . 2023-11-02
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Went for a family meal and I got the halloumi schnitzel and was very disappointed. I’m Cypriot so I was raised on halloumi and that was not it. It tasted more like the cheap grilling cheese imitation. I’d like to know what brand of “halloumi” you are using, because if you’re using the cheap grilling cheese and selling it at halloumi prices you’re just fooling people and being disrespectful to Cyprus. Used to be better when it was Grilla. Why did you rename it to “Souvla” but take the souvla off the menu.. EDIT: Almost 4 months later and no response from the restaurant regarding the "halloumi" brand they use. Hopefully this restaurant will not put off people from visiting Cyprus where you will find authentic dishes. EDIT: Finally a response, but still no name of the brand or supplier.. I have never had an issue with Cypriot halloumi bought from UK supermarkets so maybe it’s time to switch to a better supplier.
Yiannis Sarris . 2023-10-21
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Really nice place.. food was excellent and staff were fab . We was Well looked after
Ozy Dee . 2023-10-14
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Had the most lovely night here , amazing food and outstanding service thank you to Orsy who sorted us out for the night she was so helpful and attentive, credit to the restaurant! And to the other waitress who was lovely too ,, fab venue we will be back👍🏻
kizzy leigh . 2023-09-24
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Had a lovely meal here of greek salad( me) and chicken gyros(hubby)and it was tasty and really good value! Staff were lovely too Highly recommended
Dawn . 2023-09-10
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Very clean. Had a full body wax and scan. Waiting for the results.
jaye see . 2023-09-04
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Came for the Early Bird deal (2 courses for £12.50). The potions both for the starter and the main was sizable with the flavours to match. The young lady who served us was extremely polite. Nice little brownie on the house too!
Tim Valentine . 2023-08-31
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Disappointed, very little chicken in the gyros, also a lot of the chicken was fat so couldn’t eat . I didn’t order chips but got chips with it and inside the gyros itself and although they were lovely chips felt there should have been more chicken and salad in gyros and felt like they put chips in as a cheap alternative. A real shame as I’d been looking forwards to going here for about 18 months. Won’t return.
Lucy Seinfield . 2023-05-08
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When did this change hands? Had a takeaway tonight and honestly thought it would be the same quality and taste….the cheese croquets have more than halved in size for the same price and the garlic bread with cheese was disgusting. Soggy, cold and stuck together with that many dried cheap herbs you are left with a horrible taste. The cheese balls were cold and the veg underneath was far from fresh. We loved Grilla and regularly ate there, lovely fresh food….this place however is nothing short of disappointing and I won’t be ordering again, avoid at all costs
NJS30 . 2023-02-03
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Great food and big portions. Very friendly and helpful staff
John Bell . 2023-01-20
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Had takeaways from here before but this was my first visit. Relaxed atmosphere and really good food. It won't be my last visit
andy brannan . 2023-01-18
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Parking is a struggle but my daughters and grandaurters love it
Terry Brittles . 2023-01-17
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We got an Uber eats takeaway 3 drivers later our food arrived I’ve never been so disappointed with a take away it was awful the week before we had ordered from Jo’s in Walton which was superb, they couldn’t deliver so we chose grilla I got mixed souvlaki We also got a mixed grill for 1 And 2 other items Total bill £81.58 I’m sure you can trace my order from the amount The mixed souvlaki was like compressed mush on a stick, the chips were awful snd there was no fresh salad Cheese garlic bread not delivered paid and in the order Humous not delivered paid and on the order The mixed grilla for 1 was like a box of awful meats and most of it was left again no fresh salad No photos of the food as it looked awful I’ll never eat here again !! Awful
Moelrick . 2023-01-15
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Lovely place, lovely atmosphere and the waitresses were polite and friendly. The portion sizes are very generous and the food is fresh. As we were leaving a large booking came in so the restaurant suddenly became very busy. Downside to this was that the waitress mixed up me and my friends order when boxing them up to take home, and I was given a pork gyro I couldn't eat because I'm vegetarian. Would have been 5 stars otherwise.
Natalie Minton Williams . 2023-01-14
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Food was lovely and service great, no complaints, grill for 2 was well more than enough so we’ve brought some home for sandwiches tomorrow!
Jet31324447098 . 2023-01-13
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Me and my partner LOVE this place!! We try to go once a week if we can. The food is absolutely delicious and great quality with amazing flavours and VERY generous portions. The service is brilliant too, the staff are so welcoming and helpful.
lauren dunne . 2023-01-11
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Man oh man great cocktails and gorgeous food. Can't wait to go back
suzanne eaton . 2022-12-20
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Very high quality food great prices. Very nice and cozy inside and friendly staff What more could you need! Highly recommended
Nikolas Ektoros . 2022-12-12
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What a nice surprise. Loved the food and even got a free desert.
Fraser “The Rugged Guide” . 2022-11-30
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Fabulous food service and atmosphere
Marc Brown . 2022-11-20
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The food is awful because it smells like a mummy. The staff is irrelevant and rude to the job. Cleaning unacceptable for a business which is the main thing. I rate food with 2 out of 10 staff with 4 out of 10 cleanliness 2 out of 10. If ever something changes there we will definitely come back. At present I do not recommend it to anyone.
UnknowncustomerUK . 2022-11-13
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Amazing food however the order was completely messed up because of the terrible waitress and then had to wait and she was constantly asking us questions every 2 minutes however was very grateful for only paying half price
YANNI YEADON . 2022-11-10
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Always good experience with my meal from grilla so far only take away bit the restaurant looks nice also to sit and dine.
SK Auto Led . 2022-11-04
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Worth a visit good food with friendly staff
Roxanne Adams . 2022-11-03
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Ambiente agradável, comida saborosa e bem servida. Preço justo e bom atendimento.
Paulo Vieira . 2022-10-08
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This place started out great. Unfortunately the quality has been on a steady decline. I’ve been a regular customer for years but I’ve had enough after the last order. Here are the issues. The quality and consistency of the dishes varies wildly. Get a kebab one day it’s great; get it the next day and there’s bits missing. They consistently undercook chips. I genuinely don’t understand how because it’s simple part of food prep. The amount of orders were we’ve had to leave them is unacceptable. I ordered Thursday, they sent a kebab with no bread (see below) a small amount of chips that were undercooked and the kebabs were fairly gristly so I was constantly having to spit bits out. 12 quid for that. Raised it with Ubereats and got palmed off hence this post. Hopefully they take the feedback and improve.
jack foulkes . 2022-10-08
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Fantastic food , fantastic service
Nina V . 2022-10-02
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Ordered takeaway from here - nevr again Souvlaki consisted of mounds of tzatziki and chips with only 2-3 small pieces of meat. Chips layered in salt - inedible
Chris V . 2022-09-30
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Great lunch, tasty, large portions, pleasantly appointed.
Bernie Gaus . 2022-09-04
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Great food. Fast service, friendly staff
Lynne Horton . 2022-09-04
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Ordered from Uber eats, arrived with no salads or sauces with the meals, no pita bread, no halloumi fries arrived when ordered, one meal missing, rang up and they told me to come and pick it up.
John Kelly . 2022-09-03
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Absolutely vile attitude from staff, “come and pick it up then”. Very easy for restaurants to blame Uber eats for their poor service. Portion sizes of what turned up was not even fit to feed a toddler. Only two meals arrived and a portion of soggy undercooked chips. Near enough everything we ordered didn’t arrive but says very clearly on the receipt the amount we did order. Either stupid staff and poor management or they genuinely just couldn’t be bothered. Not that hard, I worked in McDonald’s and you got better service there trust me. Not even an apology.
rebecca kelly . 2022-09-03
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Just had food delivered… chips rubbery! Uncooked… really horrible. Mixed Grill … fatty meat, just disgusting. Souvlaki not nice too… all food in the bin and we’ve requested a refund. The worst takeaway we’ve had ever!! So disappointed as we’ve had really nice food from here a couple of times…. We won’t be going back.
antony460 . 2022-08-19
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Have to say the chicken gyro wasn't enjoyable at all! the chicken was slimey and brown, the chips were hard warmups and the sauce was watery so bread was wet! Was only the bread that was kinda ok! Very disappointed!
Margaret Hutton . 2022-08-04
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Real shame. Used to be good. Abundant grilled meat, free of pungent marinades and condiments. Now the portions are halved, the meat for some reason is all yellow, the mixed salad is just chopped cabbage, and the chips are flaccid, pale and undercooked.
Neil Critchley . 2022-08-04
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Lovely staff food was delicious
dorothy conlan . 2022-07-28
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Amazing place, gorgeous seating area, lovely staff. The lady serving us gave us a complimentary desert which was perfect as its my mums birthday. She recommended a chicken wrap for the Pops and he was made up! Legend of a waitress should be very proud of her attitude, she's doing you well
Sophie Davies . 2022-07-04
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Take away ordered for delivery. Received the food on time but quality was poor. Meat was tasteless and the chips also tasteless and very stale! Disappointed and will never use again!
Ray Alvsvag . 2022-07-02
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food here was excellent my first time and thoroughly enjoyed the food I will definitely be coming back
Keith Boardman . 2022-06-20
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Have dined in and had takeaway on several occasions at Grilla. Never disappointed, always an amazing amount of thoroughly delicious food.
Keith Savage . 2022-06-08
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Delicious food and great service!! Will definitely be coming back!!
Kathleen Erlenbaugh-Doyle . 2022-06-07
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Only upon arriving found out no drinking license so was byo. We were lucky enough for a shop selling alcohol nearby but did not appreciate being asked to pay corkage after returning with the alcohol. Service was nice though and manager waived charge as we had not been advised when booking the table of the drink situation.
Linda Heath . 2022-06-05
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Very nice. Food service and ambiance. Meat a little too over cooked for me. But visit again and ask for medium cooked cuts. Both menu and wine list very reasonably l priced. Definitely visit again
MarshBarb . 2022-06-04
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Very disappointing, ordered 2 gyros and they were covered in mayonnaise hardly any filling was soggy no flavour meat was fatty was cold and we got the wrong side!!
990nadiam . 2022-06-02
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At 7pm on the 26th of May 2022 my son, who lives locally, and I visited Grilla, we have both been to the establishment before. We where told as we sat down that they had no liquor licence at that time as they had some problem! We both ordered chicken and 2 Cokes, the Coke was flat but compensated by a slice of lemon! I sat facing the kitchen where I observed during the duration of our stay staff removing or repairing a tall lardar fridge. Within 30 minutes of leaving the restaurant my son and I experienced SEVERE symptoms of food poisoning. When we rang to inform the restaurant the manager was unhelpful and said that "we must have had a bug" we had not seen each other for weeks. We told the manager about observing the fridge and she insisted that all the raw meat was kept at the right temperature. We insisted on a refund and refused the offer of free food, why would we risk being poisoned again?? When we returned to process the refund onto a credit card the manager was unapologetic and refused to take any responsibility on behalf of the business. She refunded the food but not the flat two Cokes. When we told her that we would be complaining to the city council health department she seemed surprised and said " you have your money back that should be the end of the matter" The restaurant was almost full at the time of our visit and I'm certain that it wasn't only us that day that had been effected.
Louise Harris . 2022-05-27
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10/10 all round We were greeted by a lovely member of staff who quickly showed us to our table . We got served drinks quickly and the food came quick also. Had beautiful halloumi fries which were to die for. Both mains were 10/10 All staff were so friendly and we even got a little dessert on the house which was a beautiful touch Will definitely be back x
Liverpooldonegal . 2022-05-16
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Visited a couple of days ago and had a nice meal, the food and service was great. I ended up losing my wallet in the restaurant. I only found out when a member of staff knocked on my door to drop it off. Thanks a lot it was much appreciated
Anthony J . 2022-05-15
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Had the mixed grill, fantastic tasting email, all cooked to perfection. Visited lunchtime Saturday, fairly quiet so ko need to book but staff were attentive and helpful. Hope to visit again soo
Ben Murray . 2022-05-15
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We have visited both Allerton Road and Leece Street branches recently. Tasty food and generous portions served by friendly staff and the Keo beer is always cold!
Paul C . 2022-05-10
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Very attentive staff, delicious halloumi wrap and chips!
Hat Bet . 2022-05-05
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Absolutely fantastic! Staff extra friendly and attentive! Food amazing even for picky eaters and kids. All cooked fresh. Nothing ever a problem. See you soon Grilla!
Justyna Kolenda . 2022-05-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Went to a party in the back function room...was really nice, air-conditioned and clean . I have to use a wheelchair but the door staff were really helpful and polite.....if only all bars could be like that....really couldn't fault the place
2042 Opinions
Had a fantastic meal today with my friends....lasagne was really tasty and the lemon pudding was scrummy! Lovely waitress who was extremely helpful with recommendations and didn't hurry us. Will definitely go back!
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Best pizza ever! You can write many words, many sentences but it's not necessary, because it's the best pizza without any doubt. We were there in the afternoon and the restaurant was full of happy people. We have to go back and try other foods.
4214 Opinions
Absolutely awful experience. Food was sent back multiple times it was just awful. Staff were so up the wall trying to do a million things at once. It's advertises that kids eat for £1 on a Sunday but that wasn't the case they payed full price. Waited about hour and a half before we eat. Honestly awful. Avoid.
570 Opinions
Chips were cold the pizza had 3 pieces of chicken on it and the wrap was basically a salad wrap won’t be ordering again