Franco's in Midlothian - Phone Number, Reservations, Reviews

Numerous time been in this shop, every time is amazing, very professional staff, amazing service, good price quality, definitely will be back

Stopped at the last minute for a carryout. Hadn't preordained had to wait about 10mins for my order. There were loads of orders being prepared and lots of staff on hand. Food is always great.

Franko's has to be the best chippy/pizza place in Dalkeith at the moment. Food is good, service is good and staff are polite.

Just got a fish supper chips were like rubber and the fish was dry it went in the bin £9.40 waisted will never go back to Frankos again

Best place to eat , definitely recommend , freshly cooked food, staff always smiling, best in Dalkeith

I recently tried Franco's in Dalkeith, and I must say the pizza was excellent – delicious flavors, and the delivery was impressively fast. Impeccable service overall!

Outstanding food quality, got the mixed kebab wrap and it was perfect. Great banter and service with a smile as always.

The best by far I love francos chicken kebab is a must 10 out of 10

Normally the food is of high quality, unfortunately I ordered a kebab and chips at 16.42 it arrived at 16.55, yeah fast delivery only to see the food was certainly not freshly cooked, the kebab meat was dry and cold and the chips have definitely been sitting a while. Very disappointed

Best fish and chips around this area. Large fish and plenty chips. Got a fish supper 2 weeks ago going back tonight for another 2 fish suppers for me and my girlfriend.

Big portions friendly staff, never a long wait, probably,going back there tonight. Keep up the good work.

£4.70 for a can of coke and roll n chips. Will be the last time i visit this place. To be given attitude about calling it a " roll n chips " to then be corrected as if i have butchered someone's invention.

Staff work hard and fast to keep customers from waiting too long. The phones ring constantly and online deliveries constantly keep them busy but the food is always hot and fresh.

Franco's Takeaway Dalkeith is absolutely incredible! The food is so delicious and the service is outstanding. I can't get enough of their amazing dishes. Highly recommend giving them a try!

No battered fish especially if it’s just out the frier

Great food which is always fresh and reasonably priced. I would normally have it delivered but on the odd occasion when I'm close by I would go in. It's usually busy and they do a lot of deliveries but even so they're quick in serving you, definitely recommend

I recently tried Franco's Fish and Chip Shop and it was absolutely brilliant! The fish was fresh, crispy, and cooked to perfection. The chips were golden and delicious. The staff were friendly and the service was quick. I highly recommend Franco's Fish and Chip Shop for a tasty and satisfying meal! 🐟🍟👌

Got take away fish and chips. The batter was very oily and the fish dry. Sat terribly on my stomach with bad acid, little girl was also sick.

Never had a bad meal, love this place, definitely recommend me and my whole family love Franko's , customers service definitely the best in Dalkeith

Been couple of times , over cooked food tgen see tonugh the are dissibg out mouldy food and aggry at the complaint same as i got 🤮🤮

Best Take Away in Dalkeith Shashlik kebab is briliant ! 6 ⭐️

Still the best takeway in Dalkeith, had a mixed wrap today and it was perfect!

Kebab and pizza was absolutely delicious

i normally like food from here but tonight I Was told I would wait 1 hour 10 minutes for my delivery meal, waited 1 hour 30 minutes called them and was told it was on it's way still waiting another 30 minutes 2 hours in total, the whole meal was totally ruined absolutely swimming in brown sauce

Cracking chippy and pizzas. Kebabs top notch.

What a joke. Send partner to buy " chicken kebab plus 2 pita bread and 2 garlic sauce " got normal single boring kebab with disgusting sauce no garlic and one pita bread. How ignoring service must be to don't care about regular customer. Well wish them them luck.

Always good food. Gr8 & friendly staff

Since my son had a pizza from here tonight he has been sick 3 times! And doesn't feel well

Just had pasta and pizza to share with the wife 👌🏻👌🏻👌🏻 absolutely loved it, restaurant quality

Always my go to choice for chip shop when ordering in. Chips are always great, really nice pizza, kebabs are always a really good size and fairly priced.

Quick efficient service and good food

Excellent food with fair prices.

Tasty food. Gets busy and even when phoning or ordering online, when you go in to collect, your order might only start to be made then

Great fish suppers, portions are huge! Service has always been good too.

Never had bad food out of here always top notch,Very Friendly Service with a Smile and quick.

See on their day when everything is freshly cooked this chippy is absolutely brilliant crispy chips and crispy fish. Absolutely lovely! But when there left out for a little while it’s not so fresh and Chips and batter become dry then sauce makes it soggy. But it’s still my first chippy I go to. I’d happily wait for freshly cooked fish and chips!

Great chippy loved the massive rolls.

Went in for a fish supper, The fish was cold, rubbery and the chips were also cold and tastless. Won't be back.

Had the Special Fish Supper on a very busy Friday night and it was absolutely glorious!!! Friendly staff, quality food, great value for money. Will definitely be back for more.

Yesterday I was Dalkeith to see one of my fronds, he took me here for the lunch. I ordered a burger and it was better than I expected. Will defo try it again in my next visit.

Best special fish around.Service is brilliant

Can't explain to you... My love for this chippy 😂. I suggest the fish 👏👏 honestly next level!. Tuck in and enjoy!

Absolutely joke! Ordered food 2 hours ago to be accepted and confirmed to not receive it! So angry apparently it must have went to the wrong door wont be back! Absolutely didnt care when I called dont recommend

We have ordered a few pizza last night and myself a mix kebab was lovely.

Ordered 3 single fish, 12 inch pizza and a couple of large portions of chips. Fish was greasy/soggy and tasteless. Pizza was hard and kids complained they struggled to take bites out of it. Definately wouldn't recommend and there are other better Fish and chip places in and around dalkeith. Won't be back.

I love this chips shop couple of weeks ago I got the best fish supper ever, this rating is based on today's experience. I ordered a fish supper, a single fish and hamburger supper the woman that answered the phone sounded annoyed that I asked for a delivery then within 30 min the food arrived undercooked and swimming in grease totally disgusting. They need to find out which member of staff likes undercooking food as it could get dangerous I've already suffered ecoli from a meteor pizza from a certain pizza shop.

Perfect fish & chips, very tasty as hot as it should be if actually collecting it yourself

The pizza base was nice, however the toppings very minimal and tomatoe sauce on base was spread so thin you could not taste or see it. Shame as it would be a lovely pizza

Absolutely delicious, the best kebab I have eaten in a very long time, the pizza is a real Italian pizza, well presented with quality ingredients.

Very tasty pizza! Not a simple take away pizza, proper Italian style 👍🏻

Tasty fish and chips and pizza. This place is not looking great but the food is delicious. As a tourist I was lucky to stumble upon it. Highly recommended.

Food has always been good. Delivery generally pretty reliable. Not perfect - but - are any (deliveries).

Ordered a large Munchie box and it was not worth the extra £5 from small, food also arrived cool, donner meat and chip portion was so small. Not the usual standard from Francos on this Occassion

I have been going to Francis for a long time but just received my pizza with chicken mushroom and sweet corn the only way I knew there was tomato purée on it was cause I cook see little bits of it as for the topping very very minimal surely at 80p a topping you should get more than one mushroom half a spoonful of sweet corn and a few cubes of chicken more topping bedtime please

We were recently recommended and were happy to wait an hour When food arrived it was stone cold and had no taste whatsoever Scampi was cheep rubbish

Good food Great service Nice friendly staff

We are now ex - Pia's customers and now Franco's food was on time,warm & delicious highly recommended by our neighbour Linda Watson we will be back.

Friendly staff fresh cooked food made to order

I have e been buying a single fish and single white pudding from this shop for a few weeks now but lately I have been really letdown with them so I won’t be back. Much better this week thanks 👍

Great food and service as always

Had steak pie supper tonight and it was delicious. Got served extremely quick food piping hot..gets 5 stars from me

Excellent service and good food

Rubbish Delivery, Mediocre Food!!! Placed my order on Just eat at 7.25. Said it would be here at 8.50-9.10. Not great but hey ho. Nothing from them at 9.20, so asked through Just Eat for an Update. Francos were supposed to call me, but instead sent a text saying, it would be delivered at 9.45. Tried to cancel it, but couldn't. So annoyed!!!! MAYBE IF FRANCOS GAVE PEOPLE THE OPTION TO PICK UP THEIR FOOD THEY WOULDNT BE LOSING. CUSTOMERS. No offer of a partial refund, but still have the face to charge you £2.50 for LATE delivery. Priceless! Never Again. Feel sorry for the delivery drivers..

would recommend and continue to use.

Have been ordering from Francos for years but last few times was not impressed fish was rock solid at one end no fish in it and usually fish has been amazing .tonight pizza and chips pizza wasnt the same as the last time I ordered and both weren't hot enough really dissapointed

Used this takeaway for years and never had an issue until now. Last two times ordered special fish and unlike before the quality is well below par. I would hazard a guess it was frozen fish being used which is tasteless at best. For sure there won't be a third time. Pity as always been good up until a couple of months ago.

In the past I can honestly say that I have loved the fish and chips from Franco's it has become our go to fish and chip shop. That took a huge tumble this evening. Sadly I have just eaten a very poor but long awaited fish supper; a birthday' treat'!!! the first fish and chips we've had since before the first Covid Lockdown. I don't mind the price increase but I do mind what seemed to be either very badly cooked or previously cooked fish. The batter was very dark brown and shrivelled in places and the fish inside was in parts dried and yellowed (my cats enjoyed it) some of the chips were shrivelled - it seemed to me that some older cooked chips had been mixed in with fresher cooked ones. Disappointed is an understatement. Sorry Franco's but the 22 mile round trip my husband had to make to buy me this treat was simply a waste of his time and most definitely not worth it. A miserable end to what has been a superb birthday!!!!

Would like let you know, that I got a fish supper,from Franco's yesterday,at 4.35,@ took it home,after opening it,realised it was a reheat,£7.50,@ they put out reheats,I worked in my father's chip shop,and was told,don't put out,what you wouldn't like yourself.when fresh,its a really good fish supper,but disapwpointed with the one that I got yesterday.22/03/21,the lot went into the bin.went in to complain,was told "we don't do reheats.no offer of a rebate,just pure denial.That was 17 days ago,its 08/04/21. They even had the audacity to ask me to bring it back.my late father would have kicked my "arse,had I say that to a customer ,as he said the public are always correct.

Superb quality food and always delivered piping hot! Delivery often beats the expected timescale and delivery drivers are friendly and courteous! Pizza, kebab or chippie it's always good and never disappoints.

Always great food from this takeaway.

Well frankos you've done it again just had fish n chips ,partner had cheese n tomato omelette ,chips n salad . Absolutely delicious guys .food fresh and roasting on delivery 10/10 for me cheers

Always well cooked food, great chips, fast and friendly service.

The takeaway fish supper and fried haggis burgers all great. Very quick service, even on busy nights.

..it'd normally be a bit hit n miss I would have thought...keeping a chippy viable. But I reckon this place must work because of the passing trade. It doesn't rely on the villagers, I stop on the way home to Galashiels ..it's a diversion but worth it...very good fish supper.

Ordered at 17:30. Delivery well after 9pm... 3 calls for an update. Ended up speaking to manager who really didn’t care less... once the driver did arrive , no mask and once again didn’t give a monkey about anything. Offered a refund but not What we wanted. We wanted a fresh meal! Asked about COVID deliveries and once again that wasn’t even adhered to... told it would be left on doorstep but that didn’t happen the driver just stood closest to door as he could and no mask anything. Literally couldn’t have cared less. Tried to complain again but the attitude was very much ‘you got a free meal what else do you want’ - absolutely awful Customer service!! Oh and told ‘go elsewhere next time’ - Joke!!

We got a family munchie box and unfortunately we were quite disappointed. The whole box was squashed into the corner of the box and looked quite a mess. The chicken pakoras were over fried. The chips and kebab meat was really nice. Normally the takeaway is lovely that's the reason for the 4 stars.

2 hours and 10 minutes to deliver. Got food and it was cold.

Great place for takeaways, wraps are especially nice.

Nice food but the delivery time is very long and never when estimated.

Lovely fish and chips with salt and sauce. I come here or order online quite often. Food and service is very good indeed

Just got a order jacket potato freezing cold

Fish and chips good but customer service very poor Update: despite the poor service I continued to go to this place however this time (today) the owner (sounded Italian) confronted me aggressively saying he didn’t approve of my review. He advised me that his sister who btw served me very rudely was right and I was wrong. His words were ‘ I believe my sister than customer’. He said he didn’t want my money to which I said ‘that’s fine,I didn’t want his fish and chips anymore and would be my last visit’. I told him that the customer is right and that his sister was rude to me when I only asked for my fish and chips to be put in a small bag so that the sauce doesn’t spill onto my car seat, going home. She literally flung the bag at me rather than wrapping it up herself. Her attitude was disgraceful. The customer service is shocking in this family run business. It’s not the first time someone has complained about them. I won’t be going back there again. Go to Benes. Much better and a service provided with a smile!

I love this place. Definitely has the best donner or mixed kebab I've had and have tried many. Also crazy about the donner calzone. Very tasty meat and lovely calzone crust. Their unique sauces are also very good additions to the meal too. Highly recommended.

Thank you so much your food was delicious and arrived promptly and still hot. Very grateful for the lengths Francos have gone to in the current climate to ensure their customers can still have a wee takeaway

Great fish & chips. Highly recommended 👍 Visited here twice lately. Really nice fish & best chips I've had in a while.

I was always happy with the food and service I got here. You get a lot of food for what you pay, and their service is no-nonsense, but generally pretty quick. It's fast food, not gourmet dining, and if you keep that in mind, it is a great place to grab a bite to eat.

Best chip shop for me, fish supper is lovely

Hands down the best chippy in dalkeith. I sometimes just get chips as they are outstanding.

Had chicken n mushroom pizza last night was best I've in ages

Best chippy I've had been there all my life

16" pizza and a large chips fed 4 people, the chips are always hot and fresh mmm, the pizza was lovely and the staff are always freindly 👍 this is our favourite chippy.

Great tasty food great selection

If i could have given no stars thats what i would have done. I ordered 2 donar kebabs with just garlic sauce and a chicken nugget supper with just salt. The supper came saturated in garlic sauce which ended up in the bin and causing my autistic son to have a melt down as his dinner was not right! The kebab meat was stone cold and way overcooked so they ended up in the bin too. Safe to say i will not be back.

Unable to eat it the fish at all — smelled terrible, tasted worse. I was really hungry and adore fish and chips —perhaps oil was old, or perhaps it was too late in evening. I was there about 7 pm.

Food is fine but the delivery was 50 min late

Been going to this place for 2 and a half year safe to say I was a regular spent alot of money in this place Was called a liar on the phone and will not be back

Vegetarian pizza tasty. Fast service

Ordered Chef's special Kebab, waited nearly two hours for delivery, opens order and was giving two pitta breads instead of 12" Garlic bread, furious was an understatement. Do not pay up front with your Debit card as they will just leave you waiting and your food will be wrong cause they have payment, so they won't give a crap. Used them 3 times in 18 months and paid up front, yes with similar problems each time. 2 years ago paid at my door and was not a problem with order, Yous have been warned.

Was notified would be late but food came very hot and tasty like always

A hour and 10 mins for delivery is a bit far fetched for suppers, then not being able to cancel without getting full refund is bad patter. Food was soggy - guessing cause it was sitting ready for so long. Also the chicken kebab was not worth the money..6 pound for tiny portion and about 5 pieces of chicken. I'm still starving - it was more like a chicken salad. Has definitely put me off ordering again from this chippy again. Just a heads up for anyone ordering.