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4.5

Based on 152 opinions finded in 1 websites

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Nº 164 in 545 in Cheltenham

Nº 2 of 10 Pizza & Pasta in Cheltenham

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteTripAdvisor1524.5

comment_iconOpinions

First of all I would like to thank SAM a true gentleman he couldn’t do enough for both my husband And I Now the food it was really good very well presented a true little bit of Italy my only negative would be my limoncello spritz I would of liked it in a cocktail glass and not a tumbler Would we go back again definitely and I would recommend it

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Hollygrubb23 . 2024-02-24

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A lovely family meal at FM in Cheltenham this evening. The pizzas tasted amazing. The staff were lovely and worked really hard to deliver a good service (busy). The price overall was very reasonable. Look forward to seeing you again :)

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GoPlaces57279414298 . 2024-02-24

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From the moment we entered everything was top class. The manager and staff were all very friendly and obliging. The service was faultless and the food fantastic. An extremely well run restaurant that is top of our go to list in Cheltenham.

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x-entricity . 2024-02-18

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Restaurant was very busy when we arrived, and we were seated very quickly. Menus delivered immediately as well as coloured pencils and kids' activity sheets. Our waitress was amazing, took our order from memory and everything arrived as requested. Just superb. The food was very tasty indeed, and although I don't like pizza, they all looked delicious. My friends devoured them. I had two small bites, the beef ragu and the bruchetta, which had such depth and richness, it was lovely. Will definitely return sooner, rather than later. A lovely meal experience, thank you Franco Manca Cheltenham.

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AnjieW2 . 2024-02-17

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The restaurant itself is bustly and the staff are very friendly and efficient. Prices are reasonable. Now to the pizza which are cooked fresh in the large oven inside the restaurant itself. They are sourdough pizzas and unfortunately both of us found our pizzas to be somewhat unsatisfactory. The best way to describe them was that the dough was soggy or pappy and not very warm. We did query this with the waitress who confirmed that was how they were meant to be but to us it made the pizza somewhat unpleasant to eat though the topping on mine was tasty. The house wine my partner had also verged on the point of being sent back as it had a strange orangey look and not too good a taste.

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322aicwhu322 . 2024-02-12

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Both waiters were excellent. We came in close to closing on a Sunday night anbotg were very cheery and paid attention to detail

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Maureen E . 2024-02-11

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Eating here previously, we've discovered we prefer sourdough pizza over other pizza dough; & as I haven't considered a pizza as much of a lunchtime 'treat' previously, its actually nice to enjoy a sourdough one at Franco Manca ! Friendly staff, and a nice location in Cheltenham makes this a sensible lunchtime choice. We had two minor 'criticisms,' mine being the pizza wasn't cut with a pizza wheel before arriving at the table. Next time I'll remember to ask ! My wife thought the beef ragu topping, could have been a bit more generous.

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paulkentuk . 2024-02-07

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Highly recommend this restaurant! Food is fresh and tasty, staff are helpful and friendly. The service is always quick and efficient, I come here every time I’m in Cheltenham if your there you must try it out!!

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Sana K . 2024-02-04

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Very very nice food. Good staff very nice place. Very friendly. Verycomfortable. Recommend it to anyone looking for excellant food.

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richardgK2677VS . 2024-02-04

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Quality food nice and clean environment. Recommend for family like birthday party wadding gathering. or business meeting.

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MARINO M . 2024-02-04

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We all meet up with family and friends for my daughters birthday the food and staff were amazing we all had an amazing night

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Jet34915757689 . 2024-02-04

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Shereen as the best!Made my experience very good and the pizza was very tasty , I will be back and I will bring my family along next time

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Mahedi K . 2024-02-04

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All of us really enjoyed our food. Slight issue with dips not being brought out until we had nearly finished pizza’s which defeated the point a little…but food was absolutely delicious! Service was somewhat of a different story. We very quickly picked up on the fact that there was clearly a lot of ‘tension’ between members of staff. We all felt pretty awkward and uncomfortable quite quickly. First there was a little debate over the table we would be sitting at, then digs made at other members of staff when serving us separately, a little dig and look given to each other when serving food etc. All of us had individually picked up on this and then commented on it half way through. Clearly there are some issues between members of staff working here, which is always a given in the hospitality industry, but this shouldn’t be as evident, if not at all evident, to paying customers. It certainly tainted our experience as a whole. We unwillingly paid the service charge as none of us felt comfortable to decline it, but would strongly advise management look into this problem as some people will not be as quiet about these issues as we were.

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maddiedaisy1719 . 2024-01-27

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1st January….. on a cold wet early evening (5pm) in Cheltenham, a day after the races- walking through the town for a bite to eat- we decided to pop into Franco Manca! We stepped in made it 3 steps and got a very cold welcome! Around 10% occupancy which is understandable at 5pm! We asked if they had a table for 2 for a quick pizza? The response was… “my manager said we are fully booked” WELL!! Obviously they don’t need customers! Couldnt be bothered to serve or even try to accommodate! AVOID! They don’t appear to have customers at the forefront of what they do! If they did, some consideration would have been great! But NO! We won’t be back! Think about it before you walk in!

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THENAMESBOND . 2024-01-07

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Great, friendly service, very helpful staff & tasty food at a reasonable price. We were a large family with young children and it catered for each age group. I would definitely recommend anyone to pop in if ever in the area.

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Giselle F . 2024-01-07

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Really lovely food, absolutely lovely people! Overall had a great time! Would definitely recommend! ⭐️⭐️⭐️⭐️⭐️

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Ellie S . 2023-12-30

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The food and service was excellent. Imogen was really helpful especially as we had small children with us. We couldn’t hang around after the meal so she brought the bill as we were finishing so we could leave the children got over tired!!

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KBid153 . 2023-12-29

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Very poor experience. Arrived 3.30pm having pre booked. Drinks ordered. Waited 30 mins before chasing drinks which hadn't arrived and asking to place order. No reason for delay as place was half empty. Ordered water as well as wine and had to chase for water...

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OnAir13650351518 . 2023-12-28

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I have eaten at Franco Manca Cheltenham, many times now, as part of a group or as a couple, and always find the staff very attentive and professional. The GM Adam is always very friendly, and you can see that he really cares about his...

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Fiona B . 2023-12-18

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I always go back to Franco Manca in Cheltenham for a Friday treat. I love the pizza and NO LOGO beer - you can't beat that! The staff is friendly and makes me feel welcome and well looked after and this is their standard.

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Maja P . 2023-12-18

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Really nice pizza, love a good sourdough base. Good choice of toppings too. Lovely staff, good vibes. Would come back.

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Tourist20872502456 . 2023-12-16

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Great atmosphere, great pizza, Franco Manca never disappoints! I've been a few times and always go back when I'm in town.

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kamylka13 . 2023-12-16

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Soggy pizza, really terrible. Reserved a table and we were given one next to the till, when asked for another one waitress said they are fully booked although gave us better table - place was 2/3 empty till we finished. Worst pizza I ever had.

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884pav . 2023-12-16

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lovely food and great service. relaxed, fun and buzzing atmosphere with an easily accessible location

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Emma T . 2023-12-14

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Best pizza we've had outside of Italy. Really pleased we had an accidental lunch here! Will definitely be back and will recommend!

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JPTRLS . 2023-12-11

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Excellent service and festive menu. Adam was a great server. Good prices and meal portions. Will go again.

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Cecilia B . 2023-12-10

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We had a thoroughly enjoyable evening. The service was welcoming, professional and friendly. We were given menu recommendations and the food was excellent.

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Gilly21 . 2023-11-30

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Fabulous dining experience. Friendly and helpful waiting staff, yummy food and very good value for money lunchtime deal, with a glass of wine. Thank you.

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Natalie L . 2023-11-18

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Drinks limited choice. Ordered ham and mushroom pizza , the pizza base was lovely perfectly cooked straight from wood fire oven but I have to say that the toppings let it down badly no sign of the wild mushroom at all only ham plus lacking...

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Nomad90017 . 2023-10-10

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Visited on Saturday 19th August booked in advance online a table for 4 people. Requesting ‘booth seating’ in my booking comments. When we arrived we were seated at a small table and given no explanation for the booth request not being given. For drinks I...

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Hollyemxo . 2023-09-03

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We wanted a quick light evening meal so ordered the tuna salad and sour dough pizza The pizza was okay not brilliant but good however the salad was very below par consisting of a bit of lettuce salad probably 1/4 of a pepper and the...

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publandpord . 2023-08-25

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Our first visit. The lunch offer was great value. Pizza was excellent, fresh & authentic. Friendly service, so happy to pay the 10% service charge. Well done guys

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ianrobb . 2023-08-25

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Fantastic pizza, great service and nice atmosphere . The pizza was served before we had sipped our drinks. Would have preferred a wine glass and not a rustic glass

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zolachelt . 2023-08-19

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Great decor and bright restaurant . We both had a glass of wine recommended by Imogen , and to salads. Salad was very filling and gorgeous! Imogen was very attentive but not pushy. A delightful experience and we both will be back . Thank you...

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ashbradz . 2023-08-18

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Rhiannon and Stan were great! Food was great! General lovely experience. Would definitely recommend.

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Sam C . 2023-08-16

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We went to the Cheltenham branch last weekend, from the moment we walked in Nora made us all feel very welcome. She was very helpful with helping us choose our pizzas. She was also the friendliest waitress any of us have had in a long...

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Maddi P . 2023-08-16

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Amazing service from Rhianan and Stan as we needed to be quick they served us within 20 minutes thank you so much !

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Chloe U . 2023-08-16

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Conveniently placed. Excellent service Very quick preparation Gluten Free pizza options is a winner!

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Ru S . 2023-08-14

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Best pizza EVER!! So fresh - recommend no 9 (add tomatoes). Our waitress Imy was super helpful and good humoured when we took ages to decide. Great wine recommendation too. Will come back!

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Anna C . 2023-08-13

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It was such a lovely meal. Imogen our waitress so so friendly and warm made the meal wonderful. See you soon Franca manca :)

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Hope S . 2023-08-13

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Had a really good evening at Franca manca pizza was really nice also had a great waitress called rhiannon she was very helpful and mindful of our alergies

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bendW6 . 2023-08-13

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Amazing meal - pizza was really tasty and it was so nice to be able to have a gluten free option. Rhiannon who served us was so friendly. We really enjoyed our meal before going to the cinema 😊

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500maxiner . 2023-08-13

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We came to Franco Manca today after being let down by another restaurant down the street, on my birthday! Alex welcomed us with a smile and did everything she could to fit us in and find us a great table and made us feel welcome...

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Samantha W . 2023-08-12

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Nora was a great waitress and the pizza was fantastic. I recommend the vegan special and also the stilton dip.

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Wanderer30262130119 . 2023-08-12

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Absolutly amaizing, best gluten free pizza I’ve ever had! Will defenitly recomend to others and can’t wait to come back!

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Anusha H . 2023-08-04

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Again not disappointed, Saturday lunch time , absolutely busy restaurant in Chelthnam branch , we been in different Franco Manca but here from the welcome to the service and the food , we are always satisfied. Highly recommend for big parties and family celebrations. Thanks...

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Stanislav K . 2023-07-30

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I now visit this place everytime I come to Cheltenham to see my family. The staff are so friendly I just enjoy coming here. The pizza is superb and the vegan garlic dip is my new favourite. Highly recommended!

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kamylka13 . 2023-07-30

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The worse pizza I ever had was row they forgot the order after 30 minutes waiting we asked for it they apologize said they doing training in the kitchen then served 2 pizzas half cooked very disappointed we don't recommend at all

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Charo G . 2023-07-29

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After seeing a fantastic raking my wife and I decided to try the restaurant sadly I can’t say the same as some of the others besides waiting over an 3/4 hr for the pizza it’s was one of the worst pizzas I experienced in Cheltenham...

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fpedr0sa . 2023-07-29

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I’ve eaten here a few times and have found that the flavours are good but the pizza base we had today was way too soggy , it was gummy and wet , I don’t like leaving bad reviews but I think the chef needs to...

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Lydia C . 2023-07-24

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Excellent food with great service and really friendly staff. Would highly recommend and will be visiting again

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Polly-Mae A . 2023-07-21

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Food was great. Service was incredible. We’re very accommodating of our large group. Definitely will be returning

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August2022ELR . 2023-07-21

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Such a lovely spot in Cheltenham. The pizza and wine was so good and the service was fantastic. I Will definitely come again 🍕

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Phoebema . 2023-07-19

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We visited on a wet Monday lunchtime when the restaurant was relatively quiet and tried the lunchtime deal for £12 each which seemed good value. Food was poor. Soggy pizza with very little ingredients and no flavour. Waitress looked disinterested and they served our wine...

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Sheppardo1 . 2023-07-17

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Pizza is tasty with plenty of filling, good pricing with quality ingredients. I enioyed the in house lemonade which paired well with my pizza.

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Eleanornoel . 2023-07-11

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Really tasty food, our favourite pizza place in Cheltenham. The staff were really great, friendly and helpful. Service was quick. They had good free from options or gluten free bases and replacement to dairy free cheese. We came for my birthday and I was given...

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aimee7924 . 2023-07-10

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We popped in here for lunch as we were walking past. I don't normally eat pizza but fancied a change. It was amazing. Loads of flavour, I had a side salad with it and the flavour of the olives were 10/10. Would definitely eat here...

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busybee8877 . 2023-07-09

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Good for lunch, pizzas were class, Maria was excellent at serving very attentive, number 7 was delectable and 100% the best pizza on the menu for those who like spice!

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HowardG627 . 2023-07-04

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It was such a lovely evening and Maya was such a lovely server and really helpful. Thank you for having us :)

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Hope S . 2023-06-24

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Fabulous and brilliant service! Even for a coffee and desert they looked after us. The caramel cake was delicious and the best cappuccino.

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ashg305 . 2023-05-25

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After coming in for a business dinner, the upstairs was laid out ready for our arrival and staff were quick with taking orders. Jess was super helpful and lovely with the big table size and made sure to check all of us had our food...

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Emily R . 2023-05-24

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We loved Franco Manca in London Victoria and were pleased to see a restaurant open in Cheltenham. The Cheltenham branch does not disappoint! Excellent food, fab service and all extremely well priced - in fact unbelievable considering the location and quality of the food. 👍

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Mike B . 2023-05-01

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We visited last night and to say it was a great experience would be an understatement. Our group were celebrating my husbands birthday and the staff couldn't have been more lovely. We had Alex serving us for most of the night, she was amazing, and...

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kirsty w . 2023-04-28

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First time at Franco Manca with my partner, couldn't have been a better experience! The food was delicious, very authentic italian pizza. The staff were super friendly and even though they were busy when we arrived they made sure the service was excellent and efficient....

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DayTrip03282879880 . 2023-04-27

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Really excellent food and great service. Allie looked after us very well. Pizzas were amazing. Thank you

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Juglos . 2023-04-22

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very good chain! i thought it was an independent restaurant. even the chef seemed to be from italy. then i saw other branches in other cities. so i ate there too. the pizza is great. the ingredients were fresh. the dough was perfect. the toppings...

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jayc2007 . 2023-04-21

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From the moment we walked through the door and took our seats in the bay window slot, we felt very welcome in a wonderfully Italian atmosphere. Franco Manca specialises in sour dough pizzas, and we were eating with a Greek Cypriot friend who has run...

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Jane R . 2023-04-21

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We visited FM Chelthnam , we hasn’t book and the restaurant was obviously busy . We was welcome from the member of staff and was given the best table close to window. Amazing experience, taste food , amazing service from Stan and Ali . We...

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ashg305 . 2023-04-13

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A huge thank you to our lovely server Helen who couldn't have been more welcoming and attentive - she's a real credit to the branch . Food was tasty and service was very prompt - reasonably priced too :)

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emilyryland . 2023-04-12

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Food was great, but this was just overshadowed by the appalling wine glasses we were provided. We bought a lovely bottle of wine and when we asked for wine glasses they pointed to our water glasses (that were full) and told us to use those!...

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Simple P . 2023-04-04

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The waitress was super helpful and gave us some great recommendations!! The food was perfect and the service was faultless. We will be back SOON :)

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AbiH02 . 2023-04-01

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The staff were friendly and accommodating service was quick and really enjoyed the food and would defiantly go back again.

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GoPlaces46831 . 2023-03-12

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Last minute walk in and the team couldn't have been more accommodating. Amazing pizzas and great service!

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Alistair74 . 2023-02-28

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Arrival welcome not a very good start to a lunch. Pizzas were however very good, not the best I have had but can't find a major fault, although very mean with the basil leaves. Avoid the wine at all costs thy just don't know how...

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Chrste . 2023-02-23

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Came with friends early one Sunday evening. Not many folks in but still a friendly atmosphere. Ordered drinks and pizza. All came quickly and was delicious. Would visit again.

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Fivestarsalltheway . 2023-02-12

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Greeted with an eye roll when we requested seating away from the front door. We had a special offer for discount pizzas; even though we had vouchers with us, we were made to spend ages faffing around with their overly complicated app which even the...

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OliveYouTwo . 2023-01-19

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Shereen greeted us on 23/12 and we felt genuinely very welcome. She ensured we received first class customer service throughout. She and her colleagues could not be faulted. We had three youngsters who enjoyed their children’s meals - and all six adults thoroughly enjoyed their...

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Travelman68Uk . 2022-12-28

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We had a delicious dinner here on 6th Dec and the staff were super friendly. The pizzas cam really quickly and it was so reasonable as kids eat free! Highly recommend this place.

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GSHumphreys . 2022-12-08

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Booked in advance for the Christmas 2/3 course menu. Took 2 friends so 4 of us in total. Initially picked the two course; starter and main and chose 4 extra sauces between us (2 x garlic dip and 2 x gravy for the Christmas pizzas)....

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itchyhippo1 . 2022-11-29

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My Friend and I visited this restaurant for the very first time on Thursday night. The staff were all absolutely lovely and offered their recommendations. The restaurant was lovely and clean and the sourdough pizzas were unbelievably gorgeous. Thank you so much for a lovely...

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Joolsmason70 . 2022-11-26

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Overpriced rather bland staff very nice but the Sting in the tail is behind the building down the lane is a raw sulphuric smell and discovered that their drain is blocked and it's coming up to the surface so must be backfilling back to the...

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Ticallionstallionz . 2022-11-21

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We enjoyed everything about this restaurant, the traditional Italian pizzas with a great choice of unusual toppings, the cocktails, wine served in tumblers (as it is in pizzerias in Italy) delicious desserts and good espresso. The staff are very charming and good fun and prices...

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Jan D . 2022-11-13

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Amazing service from Monika who was incredibly friendly and welcoming. Went out of her way to ensure we were happy.

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cheltenham2202 . 2022-10-30

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Yesterday me and my friends who visited me in Chelthnam decided to go for Italian pizza and I decide to bring them to feel the atmosphere and taste of traditional Neapolitan style. We chose FM Chelthnam , we was surprise with lunch deal which was...

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ashg305 . 2022-10-20

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Our first visit to Franco Manca in Cheltenham which sits where Cafe Rouge used to be opposite Cavendish House, following a reccomendation. A typical family meal with a five year old and 2 year old so always a challenge. Great selection of pizzas and other...

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Rockdoc247 . 2022-09-03

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Eating in this place may be ok but we didn’t enjoy the ones we had delivered and my daughter only lives a short distance away so the6 didn’t have to travel that far. Pizzas were delivered quickly but were soggy and unimpressive, tasteless in fact,...

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Pips F . 2022-08-30

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Monika you are fabulous! Blown away by your level of customer service, it was the best meal we've had out as a family in years! Dining with a toddler can be tricky but you made it a breeze for us, and you made us feel...

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SWestbere74 . 2022-08-20

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Been to the restaurant 6/7 times now. Great pizzas, service is a bit hit and miss at times. Kids love the pizzas

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K4330BTchristophera . 2022-08-20

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I have previous experience with Franco Manca Cheltenham not really good but decided to go there and to give them one more chance. Was Tuesday,busy lunch , but the boy on the door was so polite and nice with me . He seat me outside...

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ashg305 . 2022-08-18

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My friends and I came here for a lunch time treat and we were all delighted with both the food and the service. All pizzas were excellent and the wine recommendation was spot on! All in all, an excellent girlie catch up with fab food!

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55Malice . 2022-08-08

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Food, service, and ambience were excellent. My wife and I shared one of the main salads and pizza specials. Monica our server was excellent. She was friendly and efficient. We were seated on the upstairs terrace which was a perfect spot for a beautiful summer...

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iKenneth . 2022-08-06

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The service is outstanding (Maria in particular). Food is always 10/10 (I love No7). Lovely to sit outside in the evening and soak up the Cheltenham atmosphere.

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Michael C . 2022-08-04

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After having been dismissed from Bosco because I didn’t have a booking for 4.30 on a Friday afternoon, I came down the road to this place. I’ve been here before and the pizza is great…but the service..! Welcoming, pleasant and kind. This is the sort...

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Yankeegir . 2022-07-29

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A group of 8 of us booked for a Saturday night while visiting friends who live in the area, two of us were gluten free and were accommodated for no problem. All the food was incredible, nice range of starters and mains, also allowed for...

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shelleybW2381CN . 2022-07-24

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Lovely, tasty pizza and delicious. Good quality coffee; very friendly staff, and relaxed atmosphere. would definitely go again!

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R9800QVsarahm . 2022-06-28

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We thoroughly enjoyed our food and the service we received from friendly and helpful staff was excellent. The restaurant and toilets were spotlessly clean.

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RosalindBruxelles . 2022-06-28

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Franco Manca in Cheltenham is a very warm welcoming restaurant. The Staff take great care of all customers requirements and are very attentive. This is a perfect restaurant for friends and family to catch up and eat great food prepared on the premises where you...

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Mark W . 2022-06-27

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1st time at Franco Manca and what a fantastic evening!! All the staff we spoke to were really friendly. We ordered a No. 3 pizza from the menu and a Veggie Special from the board and then had half each !! Well who would have...

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241nr . 2022-06-19

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The pizza is...OK. the starters are not good. It looks like Francomanca is no longer interested in maintaining an average good standard across the locations. Quite disappointing. 3 stars as the pizza is still OK, not as good as Bosco, but surely better than a...

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Lorenza P . 2022-06-18

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Friday evening 18:30, saw at least 10 pizzas being collected for take away whilst we were waiting to order drinks. Restaurant was not particularly busy. Ordered some drinks, when they arrived we were then informed that it would take 20 minutes before they could take...

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Guy H . 2022-06-17

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