Based on 430 opinions finded in 1 websites
Based on 430 opinions finded in 1 websites
Nº 379 in 721 in Canterbury
Opinions
Accepted takeaway order but then closed the restaurant before making the order then cancelled about an hour later! Leaving a large group with no food! The delivery driver was the one in the end to notify us that the restaurant was closed
konrad hohendorf . 2024-12-03
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Good pizza selection, nice open space, look out the window and watch people go by
Nicholas Forbes . 2024-12-01
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My girlfriend and I come here quite often and always love the food. However, nine times out of ten those we see seated after us get served first and eat far before we do. We are here now and have been waiting for food for an hour whilst the couple next to us arrived 15 minutes after and are almost finished with their meal. Very unfortunate as I would love to give this place a 5 star if it wasn't for the service. DO NOT COME HERE FOR A PRE SHOW MEAL IF YOU ARE VISITING THE THEATRE
Corey E . 2024-11-29
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The best pizza we’ve ever had in this country!! The staff are kind and very helpful, the pizza is freshly made and can be customised to taste… The restaurant also has a very pleasant atmosphere.
Alexs Ribeiro . 2024-11-27
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Had another amazing meal at Franco Manca Canterbury. We were greeting and seated immediately. The staff were kind and saw to us promptly. The food quality was amazing as always. The restaurant is very well run by Manager Sergio and it’s great to see him back. If you want to eat authentic sour dough Italian pizza here is the place to do it. See you all soon
Mr Wasim Amir . 2024-11-16
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Midweek so didn't book, tables were available. Pizza was big - couldn't really finish it - and tasty, excellent value.
Andrew Wills . 2024-11-07
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Shared a veggie platter and veg special pizza for lunch. Both excellent quality and taste. Staff very efficient. Medium prices for food and drinks. Would recommend.
Martin Ashton . 2024-11-02
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Luch with my client here today, He has issues with social anxiety and eating out in public. But Franco Manca was brilliant. They seated us in a quieter part of thd restaurant, gave us time to look at the menu and the service was quick so we weren't waiting to long. The food was great, so thank you so much. Highly recommend 👌 👍
Marie Weller . 2024-11-01
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Great service and very good place!
Claudia Nuzzo . 2024-10-27
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The team at Canterbury Franco Mancs really went out of their way to accommodate our big booking for 24 people at very short notice. Very helpful in relation to special dietary considerations and really went out of their way to enable access for a wheelchair user in our group. Great service, lovely team.
Peter Davis . 2024-10-26
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For 1st time was a good experience, staff were happy to help as two of my guest were either vegan or gluten free, for gluten free they couldn't guarantee that no food contamination would occur, so my guest settled for salad and other stuff. Overall very good
David Hanagan . 2024-10-23
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Great atmosphere and delicious food! The staff were incredibly friendly, especially Judo, who made our experience even better with his energy and excellent service. Highly recommend this place!
Yazmyrat Charyyev . 2024-10-15
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Amazing service from Mark. Food was great! Highly recommend.
Michelle Milazzo . 2024-10-14
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Awful pizza , the dough was raw
Andrea Casu . 2024-10-13
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Excellent service. Great for big groups!
Piet van Oosterhout . 2024-10-09
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Maria made our experience top class.. amazeballs, love it, definitely cumming again xx
Djeddi Bimble . 2024-10-04
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Had a fantastic meal at Franco Manca in Canterbury. The sourdough pizza was delicious—light, chewy, and full of flavor. Special thanks to Liam M. for his friendly and attentive service, making the experience even better. Will definitely return!
Vincent Roussel . 2024-09-29
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Maria was a lovely host and very good to speak to. The restaurant was clean and a nice vibe. The food was perfect and good price.
Ru Hamm . 2024-09-28
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Nice place and good food. We were welcomed by this lovely lady called Maria, took the the time to explain everything to us and she was such a joyful person to have a conversation with. Definitely recommend
Itsmariyaxo . 2024-09-26
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Great food and great service! Maria was excellent and very friendly, the chef Liam too!
Lucy Savill . 2024-09-26
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They make great sourdough pizzas. All freshly made on site, in a highly visible kitchen 😁 While it does not pretend to be a cheap eatery...it is good, with a lively atmosphere, bang in the middle of town.
Victor Romain . 2024-09-26
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Lovely relaxed atmosphere with authentic sourdough pizza. What more do you want from a pizza restaurant?
Mark S . 2024-09-25
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We went for a day trip to Cambridge from London and we decided to have lunch at Franco Manca to enjoy our weekly pizza. The pizza was delicious and was served super quickly. Jess who took our order has been super professional, friendly and kind, we rarely see this level of commitment nowadays but she was a perfect host!
Veronica Micali . 2024-09-23
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Well, popped in on Saturday night.the reviews seemed to indicate this would be a good choice. It was chaotic. Poor service wrong orders.the table by the door sent back their food twice before we ordered. Ours was also under cooked. I liked the fact we were brought a glass of wine( which we hadn't ordered) I then saw it sit for at least half hour on the side before given to another table...just really poor all round. Maybe just a bad day.but won't go again. buyer beware!!
Darryl Green . 2024-09-22
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Well I was totally disappointed with the pizza.. soggy middle and the so called organic tomato came from a squizzy bottle.. Hardly any taste.. basil 3 leaves !! I would definitely not use this place again...
Susan Roberts . 2024-09-19
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I've eaten both takeaway and at their restaurant several times, and it's been always amazing. I have a diary allergy and they are always great at making any modifications needed. All the staff is very friendly, specially one of their managers, Maria, who usually supervises one in Brighton. Definitely one if not the best pizza place in Canterbury.
Adrián Fernández Uceda . 2024-09-19
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We did not eat because front of house lady was very rude and not welcoming did not fancy dining in your restaurant
Deborah Àckland . 2024-09-15
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Great chain, staff are attentive and pleasant, food is always freshly made and music sets the tone of a good ambience
Ricky Baker . 2024-09-09
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Loved the food! We ordered the chicken sour dough pizza, burrata and nduja bruschetta and Affogato, that did not disappoint at all! Hamse served us with a smile. Great service great food!
Saachi Nayak . 2024-09-07
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We've stopped there on a tuesday afternoon and really enjoyed the taste of our freshly oven baked pizzas, the courtesy of the waitresses and the quick service. Very statisfied!!
Benjamin Corbeil . 2024-09-03
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Very good pizza in the heart of Canterbury. Competitive price and friendly staff.
Roberto Branca . 2024-08-28
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Most tasty pizza, their dough is out of this world. The staff in Canterbury is amazing, relaxed and always keen to help. We changed a couple of items and both times the service was impeccable. The restaurant room is okay, could be a bit more cozy especially when there are not too many people. Separating better the takeaway area from the dine-in would help. Also turning down (off) the air-con would go a long way.
Nic Daniau . 2024-08-25
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Excellent pizza in a clean and simple environment with low prices compared to what you see in the UK
Roberto Alessandrini . 2024-08-19
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If you are nostalgic for Neapolitan pizza, it is an excellent choice! Leavened dough, light and absolutely not heavy. Good tomato sauce, acceptable mozzarella and essential basil leaves. For us, after 15 days in the UK, it was a good way to change flavours
Andrea Cerutti . 2024-08-18
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So weird they serve coffee in water glasses. Not enough at all for the price and feeling of wanting to have coffee. Dissatisfied completly
Pallavi Bansal . 2024-08-17
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First time visiting the place with our son who graduated from University that day. The town, people and kathedral, were worth visiting. This was the first time we had sourdough pizzas. Really delicious.
Ralf Khayal . 2024-08-16
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Good location, pleasant staff and tasty pizza. Did the job for us when a quick lunch was required.
Martyn Battrick . 2024-08-15
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Pizza is not too bad ...even though for an Italian there are to many weird toppings. There is only one real Neapolitan pizza on the menu. Service is good and quick, however, music is too loud.
Enzo C . 2024-08-06
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My and my girlfriend come to this restaurant a lot!! Everytime we come it is lovely. It’s got a beautiful layout with great chefs who cook and prepare delicious food very fast. The FOH staff are very kind, talkative, and are very helpful. Overall, I would recommend this to anyone as it is lovely food for a great price and the staff treat you with respect along with a sense of attentiveness which is very hard to find in restaurants nowadays.
Lambo Edits . 2024-07-28
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Nice waitress, however my boyfriend ordered pizza number 9 and is currently throwing up and has extremely bad food poisoning due to this restaurant
Betsy Lloyd barlow . 2024-07-27
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My partner and I visited recently on a Friday night just for a little date night and were enthralled by the service we received. We have been to the Canterbury Franco Manca a few times and have always enjoyed our time. Tonight we were served by Mana who we later found out was actually cover from the Brighton restaurant. Although the restaurant seemed a little short on FOH staff, the food and service were by no means compromised. Mana and the rest of the staff were all so welcoming during our meal, checking in with us about the food and drinks, giving recommendations, and making friendly conversation throughout. Mana informed us of all the latest deals as well as the app (something neither of us had noticed before but we will now be collecting our stamps every time!) and even took the time at the end of the meal to help answer a question I had about the app for future. We were reassured throughout the night by staff as they were so attentive. Mana so kindly comped our two desserts at the end of the meal as she felt that the service received that evening by her wasn’t to standard (as much as we disagree). Highly recommend Franco Manca for a lunch or evening meal! Great quality food and drinks and impeccable service every time, all for a fantastic price :)
LuLu D . 2024-07-26
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Lovely pizza and it wasnt too busy so we didn't have to wait long, the Korean bbq pizza was delicious and their homemade organic lemonade was good
Michael Gillespie . 2024-07-23
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It's a really good and cool restaurant. The Food was great, the Service was really good too and the Music was awesome. Definitely a Recommendation
David Antonioli . 2024-07-18
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it was really yummy and jack was really nice
nuala armstrong . 2024-07-14
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Lovely pizza and top service from Jack (great name by the way!)
Jack Walsh . 2024-07-13
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Jack is the type of waiter you want in every restaurant. Top guy.
Luke Besant . 2024-07-13
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it was mine and my partners first time going to franco. we were greeted and seated straight away and we have a lovely server called Jack who made our time very enjoyable. the food was extremely quick and he made sure everything was okay. would definitely go again as it was a great experience: the food was delicious and was very afforable also !
Senay Wiltshire . 2024-07-13
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Amazing, very welcoming, happy staff and customer service! Lovely place to sit down and eat. Would recommend to everyone! Favourite pizza!
Izabel Biezunska . 2024-07-08
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I have been here many times, and everything was wonderful. Because it was so good every time, I recommended to our friends with which we came today here. We were the first people at 12. The lady opened the door and asked how many people. We said a table of 9, and she asked us if we have a booking. We said no, and then she closed the door and said that will go to see what she can do. Just to remember, the restaurant was empty. Waited 10 minutes, and no one got back to us. So we left and never come back. Apparently some people don't like more clients.
diana niculae . 2024-07-07
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Always love our family trips to Franco Manca, never had a bad experience. This time our waiter Jack was great. Took our order perfectly off memory and was very good at accommodating the needs of our two young children. Always leave having enjoyed great pizza with great service. Our fave spot to eat in Canterbury.
Tony Holt . 2024-07-06
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Just a pizzeria English style. Impressive: the memory of the waitress: 12 dishes plus extras and drinks just kept in mind.
Ernst-Olaf Mende . 2024-07-06
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Difficult to make a bad pizza but Franco Manca managed, hats off! Hardly any toppings on one, literally one mushroom stalk (on number 4). Worst pizzas I have eaten IN YEARS.
Ben Hart . 2024-06-24
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Very professional&friendly staff, delicious food and quality atmosphere.
Seda Güneş . 2024-06-16
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Thank you for a great time with fantastic food and service that was attentive but also understated. It was my last day at work and a wonderful way to say farewell to my team. A few had not been to Franco Manca before. Everyone enjoyed the food and experience.
Alice . 2024-06-05
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Franco Manca is always one of my favourite if I'm craving for pizza. I like sourdough pizza and their dough is good. Service is always top and atmosphere is so classy. I'll better book my table next rather then wait because most of times it's busy 😅
win task . 2024-05-27
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A little expensive I didn't expect it
Salerno Infissi Giordano . 2024-05-17
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Went to Canterbury a couple of days ago and Joe and I were served by Handsome Jack :) Great service and took care of us incl. allowing us to take our left over pizza home in a box. Will definately go back. Just one wee request, could you give customers a loyalty card? Would encourage us to return :)
Caroline Fleming . 2024-05-05
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The pizza is quite thin and one can be very filling. So full that you can’t remember whether it tastes good or not. Anyway, I’m full.
Steven Z. . 2024-05-04
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Time and time again, consistently good experience at this Franco branch. Thanks, folks!
Tom Nichols . 2024-04-27
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Brilliant lunch at Franco Manca today. Enjoyed a lovely number 8 whilst my partner enjoyed a number 4 which I preferred if I’m completely honest. Alex gave us great service and seemed on it with the fact that it appeared to just be him and a chef solo. Overall, a great pizza/italian spot in the heart of Canterbury, will be coming back.
Jack Payne . 2024-04-23
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Good pizzas 🍕 with the kitchen in the middle of the room giving a good atmosphere.
Gaël . 2024-04-12
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My favourite pizza on Canterbury, have ordered multiple times and never had anything but yummyness. Unfortunately today I order a veg special and received a completely different pizza that I couldn't identify from the menu which included mushrooms which I hate!! Such a shame for otherwise flawless pizza !! Uber has refunded straight away.... but after this I'll probably only ever go in to eat rather than get it delivered.
Miss Wake . 2024-04-08
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Great pizzas drinks and dessert. we loved it
john Mcbride . 2024-04-06
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We were absolutely blown away with this place. Right in the Centre of Canterbury we dined on Hot, Fresh & delicious pizza. The dough is outstanding. Tastes just like what we enjoyed in Italy. The service was fast and courteous. Prices were very reasonable. They also serve their own brewed beer and it was a perfect pairing with the pizza. Definitely coming back here soon!
Bill ~ . 2024-04-03
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Very tasty pizza. With a nod to a better environment. Couldn't be better. Sufficient places in the restaurant. Recommended
R. “Borgalot” Kluiver . 2024-03-31
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Always good to go back and have their amazing pizzas
Nives Macchi . 2024-03-07
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Delicious pizza! Friendly atmosphere.
Kyle G . 2024-02-26
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We liked the place and although the pizzas were tasty, I found the tops not distributed very well and a little scarce in of the pizzas. One of the pizzas had ham which was lump in a line rather than all over the pizza.
Ian Hill . 2024-02-22
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Our pizza and mixed salad were good. The toppings could have been more generous but the texture and taste of the sour dough pizza base was outstanding. There was a delay in our order but the waitress made up for it and was very friendly.
Thomas Fitzpatrick . 2024-01-28
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Poor quality pizza, poor service. By the time the pizza is ready and the time it gets to the table after applying garnish it's cold.
John . 2024-01-25
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Great service and pizzas. They have vegan and gluten free options so it is very convenient. Pizzas are tasty and they are flexible if you want to make changes. The gluten free base is really good, the best I have tried on a vegan gluten free pizza. I also loved their chilli sauce... Their take away is also good. Most restaurants take away are terrible and are the best dining in, but Franco Manca is good for both.
Iva Reis . 2024-01-14
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Toby the manager is very rude and hostile towards customers.
eves power . 2023-12-20
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The food is delicious and the staff is super friendly and welcoming 🙌🏽😊
Simran Osman . 2023-12-10
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What a wonderful pizzeria to stumble on. The service was pretty decent and the restaurant itself bright and modern. The star of the show was the food though, with unique pizza toppings and yummy desserts!
Matt Lightfoot . 2023-12-04
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I visited with my toddler at lunchtime and had a really positive experience. Very family friendly - staff were brilliant and welcoming to my son, they also provided colouring and plastic cups etc. Our food was really tasty, fairly priced, and service was quick. Will definitely come back.
Gabrielle Jones . 2023-11-18
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We went there for lunch yesterday and really had a great experience. We were sat and served fairly quickly. They had made a mistake in our order which means our children had time to eat their pizza before we got ours served but the staff came to us straight away to tell us about their mistake and offered a discount on our bill to make up for it. We didn't ask for anything so we really appreciated the gesture. The pizzas were absolutely delicious! First time ever that our kids actually eat a whole pizza to themselves!
Justine Paul . 2023-11-12
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Best ever pizzas, excellent service,great stuff guys,thank you
Hugh Archer . 2023-11-07
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Favourite pizza restaurant in Canterbury. I cannot count how many times I had lunch/dinner/delivery there! Absolutely amazing quality and service.
Niharika Akaloo . 2023-11-04
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Me ha encantado la pizza estaba buenísima y la ensalada, la limonada casera también, el servicio excelente.
Marcela Gasque . 2023-10-30
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The worst place to eat and waiting time....
Calinescu Marian . 2023-10-24
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George took excellent care of my dinner and was overly attentive and generous with his time and advice. Highly recommend!
Peter Olah . 2023-10-23
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Good food for the price, our waitress Olivia was lovely, served us with a smile on her face. Will deffo be bringing the little ones next time as there are smaller options too.
saz Louise . 2023-10-16
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Great flavors; tangy sourdough; yummy ice cream; wonderful staff.
E King . 2023-10-15
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Ria our server made our experience here terrific! She guided us through the pizza menu and made sure our pizzas would be exactly what we wanted and they were fabulous.
Jeanne MacKrell . 2023-10-14
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Great sourdough Pizza's and a great price too
Simon Mitchell . 2023-10-13
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Second time that I came here with my friends and the attendant was so rude. I published in my blog in Brazil
Igor Delarmelina . 2023-09-29
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The pizza is absolutely delicious. I'm not sure that I enjoy being charged for dipping sauce, which adds almost £10.00 (4 pots of sauce) to your bill for what is essentially pennies to make. Drinks are somewhat overpriced, and, again, it adds a chunk to your bill. The staff are very nice.
Aynsley Rastofsky king of norway . 2023-09-26
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Very good and reasonable price. Enjoyed the pizza and tiramisu
V C (just call me donny) . 2023-09-24
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Oh I had very bad experience , very rude manager , definitely not coming back this place i was ordered my pizza then after 15mui the com to me and they told me are you still waiting for your order that’s so rude and the glass was to dirty 🤮🤢🤢🤮🤮
Ashqi sabah . 2023-09-14
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Sono venuto con un mio amico e posso dire che il locale ha soddisfatto pienamente le aspettative, cibo buono e personale gentilissimo e attento. Locale molto consigliato se volete mangiare una buona pizza a canterbury.
Giovanni Bernini . 2023-09-09
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Sehr lecker und außergewöhnlicher Service. Wir waren mit unserem Baby dort und es wurde sich super gekümmert (Hochstuhl, Baby essen etc.). Sehr zu empfehlen!
Celina E . 2023-09-03
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Had a great lunch there today, very friendly staff.
Adam Carter . 2023-09-02
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Sehr zuvorkommender Service. Pizza war ok, aber im Vergleich zu Prezzo deutlich weniger gelungen. Teig nicht sehr kross, aber lecker belegt. Preis/Leistung passt aber.
Christian H. (ChrH) . 2023-08-19
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Yummy authentic Italian pizza, fresh ingredients, lovely staff, great chef, we loved the Italian chef, very fresh lemonade.
melanwar F . 2023-08-18
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First time sourdough pizza for two of us, we loved it. Service was great, the chef talked to us while he made brilliant food. The young lady who served us made our granddaughter feel like a princess. Outstanding all round.
Jeff Underwood . 2023-08-11
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Service and atmosphere were great. Pizza is great almost always, this time only it felt that it could take a little bit more to cook. Mushrooms felt a bit raw-ish.
Chris SA . 2023-08-11
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Visited Canterbury for the day with relatives visiting from abroad. Service from the Front of House female was poor. Waited for over 45 minutes for a table for 3. Finally we were directed to a table outside. That was fine but it was empty, so why couldn't they have directed us there in the first place?! Food of 2 Pizzas then took over an hour to arrive. Coffees and Mint tea have been drunk by that time! Pizzas were quite good as they were freshly made. Only 1 cook as far as we could see! Possibility of a 'Souz Chef'?! Wouldn't recommend the place!!!
H Chan . 2023-08-10
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Amazing service from Judo - very proactive and engaging. Food was fabulous!
Rebecca Kemp . 2023-08-09
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Congratulations to the team in the restaurant. Amazing pizza really. I love the fact that they prepare it right in front of you. And I like that they explain to you the story of the restaurant in the menus. If we add this to the fact that pice wise is super reasonable, I can only recommend it! Great choice in Canterbury!
Peter Parker . 2023-08-09
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Lovely food and great customer service in fitting us in as we were a party the atmosphere was busy best time maybe is just before the lunch or dinner rush
David 18 . 2023-08-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We had scrambled eggs, avocado and bacon on toast on Tuesday 20th November; excellent. The same the following day; undercooked bacon, half the scrambled egg and all served cold. Good service on both days.
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Server named Zack top class bloke served us well spoke to us about sports etc just all round a great bloke who made the night better
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Hotel decent enough but they have closed the beefeater, the pub/restaurant is only serving a limited and I mean limited menu to hotel guests only, no draught beers or lagers only an assortment of bottled beers and spirits.....also a bit shocked from the young lady swearing like a trooper in the kitchen at another member of staff (08/10/24) sat waiting for my meal listening to the foul rants, think I'll give this place a miss in the future...I use this hotel a few times a year think I'll give its competitors a trial and hopefully their staff can keep their explicit rants to themselves.....shame really, I think whitbread are ruining the customer experience to appease it's shareholders therefore stress is put on its frontline staff, but still it's no excuse.
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Excellent customer service amidst a busy Saturday evening. We organised a surprise birthday celebration for a member of our family therefore guests were arriving at separate times as they manoeuvred their way through different challenges on the day. I telephoned The Ship Inn whilst still on a train and spoke to Katy (apologies if I have noted the incorrect name) to explain about the delay. The original plan was to get to a local shop to buy decorations for the table but that was not possible. The member of staff at The Ship Inn advised they could organise a small cake with a candle. To our surprise a few members of staff also found time to sing Happy Birthday which was a lovely surprise. The wide range of food available is wonderful and the customer service was maintained at a high level even though there were many different demands on their time. The prices are competitive and there are many options of drinks to compliment a meal. Thank you to everyone in The Ship Inn. There is no surprise it is it is a popular venue. The view over the 'The Bay' is spectacular. One request would be to adjust the door to the outside area i.e. it stuck open a few times which proved to be quite chilly at the end of November. If an inner door could be fitted that would be a great help. Wishing everyone at The Ship Inn a Merry Christmas. In particular, those who work behind the scenes. They are not seen but make a big difference, and can only imagine work extremely long hours