Based on 2.646 opinions finded in 2 websites
Based on 2.646 opinions finded in 2 websites
Opinions
Excellent pizza fantastic atmosphere and brilliant service..
Karen Page . 2024-11-09
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Nice pizza at a reasonable price, although stingy with toppings. The anchovies pizza (#5) had three capers on it which was disappointing and the staff were bickering amongst themselves and some had attitude. Wouldn’t rush back despite the nice food.
Dan Smith . 2024-11-09
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Highly recommendable, Pizza is excellent, Csaba was fantastic, he definitely knows what he is doing, his service was superb . That's is really part of the great ambience of the place. It's a must when you're in Cambridge .
Jaime Araya . 2024-11-06
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Best pizza place in town. The food, the service, and the atmosphere are all of the top level. Couldn’t ask for more.
Rafael Karapetyan . 2024-11-02
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Very busy at lunch time on our Saturday visit. Excellent and quick service. Food excellent
Brian Short . 2024-10-31
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I had a disappointing experience with the staff, who were quite ill-mannered. I witnessed them yelling at a delivery driver, which was unprofessional and uncalled for. I hope they can improve their attitude and customer service in the
Shoaib Mohammad . 2024-10-30
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Poorest service i have ever seen. I used to have pizza there once a month but no more! No courtesy and no dog friendly. The guy at the door did not even allow for a chair for our french bull dog (sitting outdoor). The pizza (tasted previous times) is not well cooked. Very different since it opened. This is all but italian food and service
Giacomo Carli . 2024-10-29
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The Pizza here is great. I had one of the best gluten free pizzas I've ever tried. The base was cooked well and the ingredients were fresh and full of flavour.
MarkyMark Snelling . 2024-10-29
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Even small dogs are not allowed. the waiter was very nervous and rude!
Pietro Terranova . 2024-10-26
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Very delicious food, 🥘 and enjoyed a lot especially Joycy is really lovely and so friendly, and amazing at work, best customer service xx
Apurva Balapure . 2024-10-26
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After waiting for Uber eats to collect the food that was made nearly a hour before. Valentine from the store provided 5 star customer service. Kindly offered to re make the order once the diver finally turned up. He also called me to update me. He couldn’t do more. Fantastic service.
Jordan Rothery . 2024-10-25
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Best service from Choba and all the people in the restaurant. Energetic and fun.
Timos Markou . 2024-10-24
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We were on a tight time schedule. Service was amazing couldn't have been more accommodating. Vali you're a legend! Thankyou
Paula Templeman . 2024-10-23
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They have discount for students and not specified anything about the weekend, they denied us the discount for being saved, they should make it clear.
Gloria Diaz . 2024-10-21
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I eat Franco Manca Pizza regularly in Windsor branch and it's always been delicious but Cambridge branch pizza was not good and dough was not cooked enough, waiting staff careless and needs to be trained in terms of how to greet and meat customers and speaking polite to customers
Hayri Alpcan . 2024-10-20
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Lovely pizza, cosy atmosphere (1 floor), super service (the guy who was working on Sunday afternoon). Thanks! 😊
I. Milczarek . 2024-10-15
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We were served by Csaba tonight, and he was super kind and sweet with us! The food was delish and well priced (under £10 for a big vegetarian sourdough)- will definitely be eating here again. Thank you :)
Izzy . 2024-10-14
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The service was really bad, I never leave reviews but it was really shocking. No smiles or warmth and didn’t accommodate us at all. The person who served us, may have been the manager, had an attitude. I asked for something from the kids menu because I didn’t want a full pizza and the manager just outright refused (why is it any extra effort to make a SMALLER pizza) so I ended up not getting anything and watching my friends eat. He said no because it was busy? It made no sense. Very silly to turn down money. It also rained and the outdoor covering doesn’t properly cover the table so we got soaking wet. Pizza is always good at Franco Manca but wouldn’t go back to this particular one. A bunch of moody men working there.
Olivia Louise . 2024-10-14
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Beautiful pizza freshly made from dough and thin Joe Italians have it, really enjoyed it as well as the (beer with no name) 9% proof and beautiful not bitter just great..I am there for food not atmosphere so sat outside watching world go by😃👊🏽
John Davis . 2024-10-11
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Good food and nice atmosphere! Our server was Joycy and she was very helpful.
Hannah Scott . 2024-10-09
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My friends and I went out for dinner tonight and we just had to leave a nice review for our waitress Joycy who was very committed and very enthusiastic and helpful the whole night! :)
Ifunanya M . 2024-10-09
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Wonderful place. Fantastic and very helpful staff. I will definitely dine here again!
Lili F . 2024-10-08
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The pizza here is normally good, but I ordered a marina with mushrooms and it came with slices of raw garlic. It was too much and when I mentioned it the server just laughed it off. I shout have picked it off I should have complained. Vegan options are very limited and you have to make your own.
Emily Webber . 2024-10-08
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Seating outside and it was a sunny day with the markets behind us. Enjoyed the special pizza
Ivon Robson . 2024-10-05
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Food was great and really brilliant service by Vali, who was really helpful with helping us choose what to have and did sensible things like not saying about kids menu having ice cream till he’d checked if I wanted them to have it
Vulpine E . 2024-10-04
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Amazing service and amazing food!! Food was delicious and came out very quickly! The staff were lovely which made for a really nice experience! Can't wait to come back!
Olli Beaney . 2024-09-30
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We went to visit Cambridge and stopped to eat at this Italian restaurant. The pizzas were very good, but above all I have a very good memory thanks to Ema, who heard us speaking in Spanish and made an effort to serve us in our language. He also made very accurate recommendations regarding quantities, so I give the restaurant 5 stars and another 5 for Ema 🙂
Claudia Arraiza . 2024-09-29
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Always a 10/10 pizza, & great place to go with friends!
sarina of the sea . 2024-09-28
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Delicious pizza, reasonable prices, great atmosphere and location
Joanna Torz-Dalecka . 2024-09-24
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Great place, had a lovely window seat upstairs, the food was excellent as too was the service from Joao and Lara. Definitely try their homemade organic lemonade!
Jason Blake . 2024-09-24
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The pizza is good. Toppings are good and inventive. Team is very friendly and helpful. João guided menu selections to make sure I would be happy when the food arrived. The location is convenient but the outside tables require some effort when there are a lot of people in town.
NCst8rjr . 2024-09-22
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I visited Franco Manca yesterday night with a friend and had a really great time. The gluten free pizza was yummylicious and the waiter Joâo was a star and made our night out even more engaging and fun! Totally recommended 👌
Giuseppe Del Giudice . 2024-09-20
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Great service from joao. Will be coming again!!
Freddie Bols . 2024-09-19
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Excellent service from João We will be back soon
Ronaldo Marin Goulart . 2024-09-19
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Had the most amazing experience at Franco aManca🍕 The pizza absolutnie delicious 🤤 Every bite was a slice of heaven! 😋 The staff was incredibly friendly and made us feel welcome from the moment we walked in. They were attentive, quick, and went above and beyond to make sure everything was perfect. Overall, it was such a great experience! If you’re looking for fantastic pizza and awesome service, this is the place to go. Can’t wait to come back! 🙌🍴
Monika J . 2024-09-18
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I have already visited several pizzerias of the chain in different towns. The pizza was delicious, it was delivered quickly even though there were a lot of visitors. What I didn't like was that the forks were dirty, and all 4 at our table. Such a disappointment
Veronika Gordiienko . 2024-09-17
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The place was lovely! The food was fresh and delicious, and we received our pizza 5 minutes after the order. Staff was considering dietary requirements, and service was accelent. Especially great for the price. Would definitely visit again!
MARIA GORDIENKO . 2024-09-15
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The chicken salad was very fesh and tasty. The service was fast and João was the perfect waiter, friendly, attentive. Good prices too. Great experience.
Sonia Formosinho . 2024-09-15
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Fantastic pizza right in the heart of Cambridge. We turned up on a busy sunny lunchtime and sat outside. Friendly service, very quick and delicious pizza. They even made me a gluten free base too. Home made lemonade was perfect!
Scott Waby . 2024-09-15
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Csaba helped us resolve an issue with the delivery company delivering to an incorrect address. He did a great job - but the pizzas that arrived were a little underwhelming - colder than we would like and light on toppings. In future I plan to go to Franco Manca in person rather than delivery - these pizzas are much better on premises.
Alan Hay . 2024-09-15
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Great pizza, fantastic service from Joao! Perfect for a quick dinner with the kids before theatre.
Amaury Chamayou . 2024-09-14
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excelente service great food thank you joao !!
CESAR DE OLIVEIRA TAVARES Césão . 2024-09-14
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Great service from waiter João!
Bruninho Sousa . 2024-09-14
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Lunch time. Pizza!! Very friendly staff, great service, catered to our needs. Delicious and nutre salad! Bruschetta with plum tomatoes. The gluten free pizza was good, very thin, quite similar to a normal pizza. Two options of olive oil, with chilli or with garlic. You can buy the oil to take home.
M. Lang . 2024-09-13
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Today is my daughter's two-year-old birthday. We went to Franco Manca for her favorite pizza and ended up feeling shamed and chastised. We sat in the waiting area for our takeaway order and when the pizzas arrived, I gave my daughter a few bites of the pizzas on her eager request before we stepped out. Before we could leave, the store manager came and made a harsh point that no eating is allowed in the waiting area. Now the point would have been fair if earlier I haven't acquired the permission from the restaurant staff to sneak my daughter some bites there in the first place. The truth is my daughter has been having trouble eating as time and place seriously dictate her willingness to eat, and Franco Manca's casual waiting area just so happened to offer her the right vibe to get her going. For this we have been ever so thankful of the pizzeria and if it weren't for this particular reason, I wouldn't have wanted to impose by asking whether we could eat a bit in the waiting area (or we would have just eaten in if that works for my daughter). If it is a matter of skimming on service charge (which I am not aware that there is), I am more than happy to pay for whatever we owed; if it is a matter of optics, I wonder how unseemly we could have looked to bag that reproach; if it is a matter of principle, why not put up a sign and specify "no eating in the waiting area"? I felt targeted and treated like a second class citizen perhaps for being a mother or for being an Asian.
王芮思 . 2024-09-13
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Amazing pizza , very friendly staff and excellent prices 👌vali was great with the service !
γιουλη γκαργκουλα . 2024-09-10
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Very good pizza, there are few like this even in Italy. The service is unmatched, Ema and Csaba were super kind and friendly. Super recommended!
SCANAVINO ALESSANDRA . 2024-09-09
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Franco Manca is the sourdough sensation sweeping the scene! Whether you plant yourself outdoors, indoors, or claim a throne upstairs, you're in for a crusty treat. The dough is so fresh, you’d think it was mixed this morning (spoiler: it was). With a pizza menu longer than a toddler's birthday wish list, everyone finds something to savor—even the kiddos, thanks to a nifty little menu just for them. Need to dash? Grab a takeaway box and make your escape with pizza in hand. The flavors are as delightful as the staff is friendly, and the service? Faster than you can say "Mozzarella!" Trust me, Franco Manca doesn’t just make pizza; they make your day.
Rob H . 2024-09-08
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Great vibe and atmosphere. Joao made our experience even better with his service. Will return soon!
Sze Ming Pang . 2024-09-07
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Pizzas were authentic am, their vegetarian platter was stupendous with a glass of Syrah !🍷 Ema was such a great server, she was friendly and hospitable! Made great recommendations for a perfect evening
Rashmi Ubhe . 2024-09-07
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food was lovely, service was excellent and on time. the waiters name was vali and was extremely polite and friendly
Afsan Ali . 2024-09-06
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The food was beautiful but the service was even better the waiter name Vali looked after me !
Talha Zaman . 2024-09-06
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great food and prices, specially the pizzas. The staff is also super nice.
Patrick Lutz . 2024-09-06
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One of the best pizzas I’ve ever had! Supper friendly staff and a vibey atmosphere. 👍👍👍
mithickwolf . 2024-09-06
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A lunch stop and very nice it was, pleasant staff, great pizza and nice venue, situated overlooking market place.
Brisim Uk . 2024-09-05
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amazing service from the big guy i think his name was joao he was so friendly and helpful made us feel very at easy since we never been to the restaurant before
Jessica Solla . 2024-09-02
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Good service from Valentin! Thank you
Henry . 2024-09-02
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Amazing service by Joao, really good pizza
Ralf . 2024-09-02
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The WORST restaurant experience in my life! The food was awful. The pizza was sticky. I asked for something I can safely share with my dog like sausages or cheese. The waiter recommended a “beef dish” and insisted it was “just plain beef” and so would be safe for my dog. After feeding my dog half the dish, I decided to try it. It was NOT BEEF! It was Pastrami! I’m having to take my dog to the vets today with salt poisoning because of this! Next, we were attacked my teenagers with water guns while sitting to eat. Instead of saying anything to the attackers, the waiter just asked us to look the other way. Unsafe place. Horrible service. Avoid at all cost!
Mai Elshehaly . 2024-09-02
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Stunning pizzas, super lovely staff (João was amazing), really lovely atmosphere sitting Al fresco. Wonderful with children too! We have come here a lot and highly recommend Franco Manca for the best pizzas in Cambridge!
Alex Schmaller . 2024-09-01
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The reviews are based on locality, very central for graduates and visitors. The pizza we had was not cooked through. One of the worst we’ve tasted. Please don’t go for a special occasion. It will spoil your evening. It’s fast food. Cooked through if you’re lucky.
Gail Beagrie . 2024-08-31
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We had a fantastic meal, great atmosphere and service , thanks to João.
Winny P . 2024-08-31
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Fabulous pizzas and friendly, fast service. Many thanks from Centre 33.
Deborah Williams-Kent . 2024-08-30
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Brilliant service, as well the best pizza in town! Thank you Vali for the great service! He was helpful and kind
Abdallah Chouatah . 2024-08-29
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Great food and good service from Valentin!
alexa valentin . 2024-08-29
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Amaizing service by Vali, thank you
Syedali Shah . 2024-08-29
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Vali was an amazing server - super helpful, friendly and efficient. Food was lovely and everything came quick. Had a lovely time!
CAITLIN BARON . 2024-08-29
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Great food and good service Vali is the best
Issam . 2024-08-29
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Amaizing pizza, great service from Vali
Idir Bouhitem . 2024-08-29
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Delicious pizza and excellent service from Joao and all the staff
mike slaptop . 2024-08-29
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Best pizza in town ! Great service from vale!
Abid Ahmed . 2024-08-29
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Review for Vali I recently had the pleasure of dining and I must commend the exceptional service provided by Vali. From the moment we were seated, Vali’s warm and welcoming demeanor made us feel right at home. Vali’s attentiveness and professionalism were evident throughout our meal. They anticipated our needs before we even had to ask, ensuring our dining experience was seamless and enjoyable. Their knowledge of the menu and recommendations were spot on, enhancing our overall experience. Vali’s positive attitude and genuine care for the guests truly stood out. It’s rare to find such dedicated and passionate staff, and Vali is undoubtedly an asset to your team. We look forward to our next visit, knowing we’ll be in great hands with Vali. Thank you, Vali, for making our evening special!
Samy Spiker . 2024-08-29
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Good good and good price ! Also amazing service from Valentin
Mirjalol Mirsalimov . 2024-08-29
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Always a great experience when in Cambridge! The service was excellent, Vali was very efficient in finding an outdoor table for me and the food was excellent! Highly recommend and will definitely come back!
Anastasia Yermakova . 2024-08-28
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Amazing pizza, great service from Joao!
Tara Edwards . 2024-08-28
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Amazing food! Great service from Joâo, great sense of humor!!
Dhrumi Patel . 2024-08-28
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Vali is great person..i am satisfied by his service
Saidul Islam . 2024-08-28
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Really good servise and atmosphere, the food was amazing Especially the meat pizza special . The pizza chef really friendly and smiling at the view of the costumers and I want to highlight the excellent service of the supervisor Valentin
alessandro russo . 2024-08-28
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My family ordered take away on their website. The app was difficult to navigate . Pizzas are listed by number not by topping.. we collected our pizza early and yet it was still cold
krish kandiah . 2024-08-27
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Amazing pizza and exceptional service
Denisa Florescu . 2024-08-25
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Brilliant service, as well as the best pizzas in Cambridge. A special thank you to Csaba (I think that's right spelling?) the Assistant Manager. Even at 9pm on a busy Saturday night, he was exceptionally efficient, helpful and kind!
Sally Lewis . 2024-08-24
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Excellent customer service, especially with Joao who speaks different languages and was very nice with my children! Well done!
Giovanni Mai . 2024-08-23
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Very quick service. Friendly waiter. Good food. Nice place, although be prepared for a long trip up the stairs to go to the toilet! 😄 (Clean toilets when you get there)
Lydia Bown . 2024-08-22
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Wonderful lunch in Cambridge. Delicious and fresh pizzas full of flavour served by Joao who was amazing. Great place would highly recommend a visit.
Samantha Kirk . 2024-08-19
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This is the worst welcoming i have ever seen. Aloof representive staff drive me up to wall and decided not to stay even 1 sec there. I dont go ever there .
Can Akkaya . 2024-08-18
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THIS PLACE WAS AMAZING WOOHOO OH MY GOD I CANT BELUEBE HOW GOOD IT WAS BOBOBOBO IT WAS SO GOOD OMG IT WAS DA BEST 🤪😜🤪😜🤪🥰🥰🥰🥰🥵
Dave Davey Boy . 2024-08-16
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Really nice location, very friendly staff and good food. Chester was our service and he was super nice and attentive. Food came out super quick and we really enjoyed our night out.
Bri W . 2024-08-16
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Our waiter, Joao, was so nice and helpful, and the outside seating is a great place for taking in the whole market area. The appetizer was OK, but we really enjoyed the pizza and the cocktails!
Holley Hansen . 2024-08-16
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Best pizza in Cambridge. Great food at a reasonable price. Speedy service and personable waitstaff. Joao was fantastic!
Stephen Nemeth . 2024-08-16
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Very good pizza and dessert !!!
Silvia Casini . 2024-08-13
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they were not so kind when we needed to change the table. pizza number 3 is wonderful, number 8 was a bit dry. TOILETS ARE NOT CLEAN UNFORTUNATELY. (for Cambridge branch)
Ezgi İleri . 2024-08-13
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One of the best pizza we've had in years. Food was really fresh, piping hot and very tasty. Service was friendly and very quick.
Nicola Hey . 2024-08-12
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João and Vali contribute to a great atmosphere; the food is delicious and good value. In contrast to other venues in Cambridge, this Franco Manca actually feels like a friendly neighbourhood Italian place. Definitely recommended. I also witnessed the interaction that led to a negative review on 27/07/24. The manager Vali handled the situation very professionally and kindly; he simply did not have a to-go cup available, no matter how much the other customer insisted. She treated him rudely and stormed off the premises, which indicates more about the customer than the establishment.
Jerome Simons . 2024-08-10
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The service was terrible, very rude waiters. The pizza was very bad prepared, the dough was burnt. I've eaten at Franco Mancas in London several times and always loved it, but the quality of this place was simply terrible. We had a bad experience and didn't even enjoy the food. Do not recommend.
María José Aravena . 2024-08-09
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Great food....... great service ..... ! Pizzas no.7 and 9 are top draw and the pesto dip is a nice addition! 👌🏼 Vali our waiter was polite and accommadating!
Scott V . 2024-08-09
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I witnessed the disagreement that the most recent 1 star review (9/8/2024) is talking about and i think the review is completely unjustified and taken out of context. The manager did everything he could to accommodate, and handled the situation with the upmost professionalism. To me It seems this person must have been having a bad day.
Pas Balzano . 2024-08-09
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Very tasty pizza’s and nice venue with friendly people, the staff was nice and the waiter Joao was very friendly and funny, truly recomand it!!
Bogdan A . 2024-08-08
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My friend and I stopped for lunch during a rainy day out in Cambridge. Lovely sourdough pizzas, pleasant venue and very good service. Thanks so much
Gail Nugent . 2024-08-07
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The staff are so friendly! There is no need to mention the food, and if you are going to Cambridge and want to eat in a pleasant atmosphere, go here and try alcohol such as Norogo Pale Ale, and you will have an extremely enjoyable meal!
고상진 . 2024-08-06
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Old review: The pizza is great and staff are very friendly. Couldn't really fault this place. Updated on 4 August 24: Even though I have given this place 5 stars - I'm back here to say that this place over the years only got better. The service manager today has been exceptionally friendly and generous, especially with our little toddler.
Anas Al Rawi . 2024-08-04
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We were seated very quickly, but the wait for food was too long. Dishes for two diners were brought in at different times, which meant that one was eating and the other was watching. We’ve never had our water brought in. Waitresses are very friendly but rushed and not very useful. Food was not nice. One dish was overcooked, the other overfilled with 3 types of onions. Overall below average experience for the price paid.
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Great Italian food mainly pizzas, calzonni and Italian sweets. Coffe is great too. Should be visited however their is a lot of competition now in Cambridge so the standards are rising everywhere else and the choices are much wider now. So in terms of uniqueness and amazing food unfortunately not the case in this place. Their ice cream is worth a try but incredibly expensive.
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The food is decent, though nothing remarkable—just what you'd expect from an Italian chain. However, the service was disappointing. It felt like the staff couldn't care less about the customers, unless perhaps you were one of their 'favorites.' When they got my order wrong, there wasn’t even a hint of an apology. This will be my last visit to Bella Italia.
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