Based on 1.310 opinions finded in 2 websites
Based on 1.310 opinions finded in 2 websites
Opinions
My telephone booking was lost and it seemed too much trouble to rectify it and was hastily shown to our seats. I asked about not having pasta dishes on the menu and again abruptly told “we don’t do pasta anymore” pizza wasn’t heated through properly and was disappointing but flavour not bad. Won’t be returning as it wasn’t particularly value for money either.
Gill Poole . 2024-11-16
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The best pizza and the best service ( Matteo)
Marcio Yokota . 2024-11-02
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I’ve eaten at various Franco Manca’s and had generally a positive experience. However I was deeply disappointed with my last click+collect order from this branch. The chocolate & hazelnut cake was laughably tiny - I cannot believe anyone would think that £5.25 is a reasonable price to charge for a 4cm x 5cm (barely) piece of textbook chocolate cake in a takeaway box.
Michelle AF . 2024-10-31
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Really disappointed, standard gone down. Food on one pizza soggy sent back. Filling on pizza sparse. Always used this establishment but sorry not anymore
Annette Mathers . 2024-10-29
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First iff to say Matteo gave us five star service. He was very attentive and very knowledgeable about what we ordered. The food was good and generally enjoyed by all. We went on a Monday for lunch so it was quiet but should think it would be better later in the week. The portions were very big and one pizza and a starter would be enough to share between two.
Mary Johnson . 2024-09-28
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Pina and Ti are so great, they make us welcome every time and look after us 10/10
Alex Price . 2024-08-30
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The pizza was really nice, better than many other Franco manca pizzas that I had in the past. The service from Kat was good too. Thank you.
Gionatan Gemignani . 2024-08-30
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I have visited the Bromley Franco Manca many times and it's always a pleasant experience. The food and drinks are delightful, paired with a warm, vibrant atmosphere, just what you would expect from an authentic Neapolitan pizzeria. I chose the number 5—Olives, Capers, Anchovies—pizza and it was excellently cooked by the chefs. Sumptuous melted mozzarella with perfectly placed toppings and a crispy crust, one could not ask for a better cooked pizza outside of Italy! I enjoyed a beer while my friends opted for the Trebbiano Blanco; perfect pairings suggested by our wonderful server Kat. We asked to move from the main area as it was bustling with a busy dinner service which was no problem for the attentive staff working and we were moved with no hassle whatsoever. I would wholeheartedly recommend this pizzeria to anyone visiting Bromley, and being served by Kat is the cherry on top of a fine experience! 5* all around for this wonderful Franco Manca branch.
Marc Freeman . 2024-08-30
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Food was so lovely we had no time to time take photos. We had the cheesy garlic bread, spiced chicken, chorizo pizza and the daily special. Staff were incredibly attentive, friendly and welcoming and the food was incredibly reasonable. Felt like a truly authentic Italian place.
Daniela Baruti-Cooke . 2024-08-29
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I have been eating Franco Manca's pizza for many years, in various places in London and I have always liked it. I'm sorry to say that this time it was a great disappointment. The 'cornicione' was undercooked, the toppings barely acceptable: it was not the usual good pizza that I'm used to!
Maddalena . 2024-08-16
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My friend and I eat at Franca Manca regularly, the food is lovely, as are the staff. Pina is very friendly and helpful and doesn't mind when we are there a while! I would recommend a visit.
Sonia Davies . 2024-08-10
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Ordered a takeaway Prosciutto and Funghi pizza and was sooooo disappointed! Very, very little topping and zero mushrooms. Never had a bad experience before dining in but takeaway leaves a lot to be desired. Photos show what website shows versus what was received. Not good enough Franco Manca.
Lorraine H . 2024-08-08
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franco manca is definitely one of my favourite restaurants, the food here is absolutely amazing, i always get the pizza which is the best i've had!!! really good waiters (Matteo is absolutely awesome, brilliant service and super lovely) and the food comes so fast unlike some restaurants i've been to so basically this is the perfect restaurant delicious food, amazing service, definitely go here!!!
lucia g . 2024-08-05
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Pizza is always good. Amazing quality for the price.
Hannah . 2024-07-28
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UPDATE: We’ve been back a few times over the last few months and Bromley branch has really stepped up. It seems there’s a complete change of staff, pizza’s are cooked perfectly. Service all round is great… thanks for listening to everyone’s reviews. Bromley is our closest branch so we’re happy again 😀 We’re regulars at all Franca branches and love their pizzas, but Bromley is awful. Terribly slow service, they never seem to get a simple order correct, pizzas are left on the counter before brought to table so they go cold, super soggy if you order buffalo mozzarella as they don’t drain it, but the most frustrating thing is the staff seem so slow, incapable, and don’t even care when they get it wrong.
Herm . 2024-07-14
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Honestly my favourite restaurant in London! Incredible food, atmosphere, price, location, and Pina and Felipe always look after us so well! Can’t recommend highly enough!
Briony Price . 2024-07-09
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Mateo was a fantastic waiter. The food was lovely we enjoyed our visit. Thank you.
laura nightingale . 2024-06-27
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Amazing pizza and amazing service! Mateo was a fantastic help with advising us what would be good. Highly recommend!
Elysia Laurie . 2024-06-22
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My fav pizza place ever!!! I always get the number 1 and add wild mushrooms and olives. The homemade lemonade is also banging. Servers are also so nice and friendly
Caroline . 2024-06-15
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Our waiter Matteo was exceptional, very friendly and helpful. We have two kids and he was attentive to their needs too. 10/10 for the service thank you. The food was excellent too.
jase peri . 2024-06-10
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The food was delicous and the service was great, many thanks to our server, Harry.
Ben Brown . 2024-06-09
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Matteo was very knowledgeable and pizzas were lovingly made.
miskay3 . 2024-06-08
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Great food and service - thank matteo
Nicholas Fuller . 2024-06-08
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Lovely food, amazing service from Matieo! Will definitely be coming back
Kat Richmond . 2024-06-06
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Very rude service. Not disability aware or friendly. The tables were dirty. Food on the floor. Pizza was undercooked. The toilet was gross. Highly do not recommend this place.
A . 2024-06-06
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Matteo is a 5 ⭐️ waiter! We absolutely love coming to Franco Manca in Bromley. Matteo makes you feel right at home and goes above and beyond to make eating here fabulous! Bellissimo 🍕
Lucy Rockall . 2024-06-04
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Franco Manca is my favorite pizzeria. Their pizza is consistently fantastic, with a deliciously authentic style that I can’t get enough of. The crust is always perfectly cooked, and the toppings are fresh and flavorful. What truly sets this place apart is the exceptional service. The staff, including the manager , Pina, are always welcoming and attentive, ensuring a pleasant dining experience every time. It's clear they genuinely care about their customers. I definitely recommend it!
Matteo Cuccodrillo . 2024-06-02
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Matteo was a fabulous server, very friendly and welcoming. Food was delicious especially the tiramisu!
Holly Wilson . 2024-05-28
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Always our first choice for pizza! We no longer live in Bromley but go back especially to visit this Franco Manca. It has a great atmosphere, amazing sourdough pizza as well as appetisers, desserts and coffee. We leave feeling like we’ve had a little holiday in Italy! Mateo, who has served us several times, is so friendly. He was especially great with our 5 year old son. We will always return and can’t recommend enough.
Nicola Southgate . 2024-05-27
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We came to dine in last Wednesday, food was delicious especially pizza number 7 . Desserts were really good. Servis provided by Magda was exceptional!
Patrycja K. . 2024-05-26
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Been there multiple times. Always nice atmosphere, especially Magda’s service stands out as she was very nice to my “not very nice”children 😂 thank you xx
sonia19124 . 2024-05-26
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Amazing pizza! I like their garlic dips. Quick and lovely service from Magda who made sure my substitutions were applied due to my dietary requirements. Highly recommend this place.
Artur Bogdański . 2024-05-26
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Decent pizza at a reasonable price.
Andrew Rowland . 2024-05-24
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So we came here and the downstairs to the toilet does not make it clear what it is and it looks like the kitchen and also needs a ramp for disabled people ⚠️ food was horrible ⚠️. But the ice cream was good 😊
jpckmt . 2024-05-21
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Had a vegan pizza served as soon as it came out of the oven. Unfortunately, it was not the tastiest of pizzas, so I wouldn't choose that again.
Rob Dennis . 2024-05-15
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Not the very best Neapolitan pizza you can get but good enough to get your fix.
Q Tu . 2024-05-15
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I used to love Zizzi, but post-pandemic, they have lost their food quality. Since then, we started Franco Manca, and I just love their pizazz; their pizza base is too good and not dry at all. We went to their Blackheath branch, and the atmosphere was lively, with decent service.
Anushri Prasad . 2024-05-12
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Overpriced and pizza nothing special.
Marisa Turis . 2024-05-05
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Franco Manca is always a safe bet, delicious pizzas at affordable prices.
Mi Lu . 2024-04-30
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Appalling delivery. Only half the pizza had any sort of topping, most of the toppings were missing, arrived late and absolutely stone cold, and now both myself and daughter have chronic diarrhoea. Should be shut down for stuff like this.
Steve . 2024-04-22
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Appalling delivery. Only half the pizza had any sort of topping, most of the toppings were missing, arrived late and absolutely stone cold, and now both myself and daughter have chronic diarrhoea. Should be shut down for stuff like this.,
stravis99 . 2024-04-22
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Really nice service! We was served by Kat, she was very friendly and helped us with the menu. Would definitely recommend if you’re looking for a bite in the area 👍
Daniel A . 2024-04-13
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Service excellent. Ordered a latte and a margherita. The dought was well cooked, ate with joy. The coffee was creamy. Didn't need sugar as it was delicious like that. Usually coffees in London taste acidic. Here not!!! Well done staff and stars earned for the manager!
453cristinaf . 2024-04-13
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Pina was excellent! I have been to this Franco manca over 20 times and to other branches across the country and today was by far the best service, thanks to Pina.
Kwame Francis . 2024-04-07
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This place is great for a birthday celebration on a Saturday evening. Pina accommodated an 11 group party and was not pressured to pay a deposit per head. Really relaxed environment, atmosphere was great and really friendly staff. Would definitely recommend!
Natalie J . 2024-04-01
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The environment is very good and the pizza is absolutely amazing! Also it was the second time that Felipe served me and he is very friendly and helpful. I’m definitely coming back again.
Amanda S . 2024-03-31
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Pizza is out of this world. Waiters were happy to adapt the order to our needs. Atmosphere was chilled and music was amazing. Would definitely recommend!
Rory N . 2024-03-31
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Nice place. Child friendly. Better than average Franco mancas. Good staff, chill. Need to fill word count. Blah blah blah.
Arthur W . 2024-03-30
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Felipe was great at advising which pizza to go for, being our first time here he looked after my partner as he has nut allergies and advised what would be the best to choose. We went for the beef and chicken traditional halloumi with a top of chicken and both were delicious. I would definitely return here. Thank you Felipe( loved his sense of humour :) ).
Safari44549390846 . 2024-03-23
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Very warm welcoming in the restaurant, the pizza was delicious, served very quick, and the service form Matteo was outstanding, very profesional. Looking forward to come back again as now I can exchange points for a free pizza!
Diego . 2024-03-23
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Love the team at FM Bromley! Brilliant, all of them and Felipe always makes my son feel like a million dollars. Lovely food, super relaxed environment and brilliant team.
Emma U . 2024-03-23
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Great service and tasty food and a nice relaxed atmosphere
Matt Thorpe . 2024-03-23
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Great dinner and delicious pizza as ever. Good range of vegetarian options. Brilliant and fast service too. Will be back!
Lizzie L . 2024-03-22
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Great pizza and fabulous wine, excellent service from Felipe who made it such an enjoyable experience, what's not to like
Roam02504734455 . 2024-03-22
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Had a lovely meal, and really excellent, friendly and helpful service from Matteo!
Elizabeth Waite . 2024-03-21
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Thanks Matteo always friendly and efficient service with a smile
Rachel Bull . 2024-03-18
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Excellent place. Will go again some day, it's very far away from my house.
Mr C . 2024-03-16
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Not only the prices doubled, the quality had decreased sufficiently. We ordered two number 7 and they dough was underbaked, barely any toppings on pizza. Unfortunately we had it as a takeaway so couldn’t send it back.
Marta Łowicka . 2024-03-08
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Came for the food once, came back for the service for years since. Matteo always makes us feel so welcome and looked after.
Daniel Saunders . 2024-03-08
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Amazing service from Matteo! He was looking after mine table like a stunning man. I will be back cuz the pizza was lovely as well
Małgorzata Chałacińska . 2024-03-07
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We visited on Sunday as a group of families including young children. The food was delicious. The staff were so welcoming and dealt with all our orders at different times as it some couldn't decide. All the staff were fantastic with the children. They made some mistakes as children do but they didn't grumble, complain or make us feel bad so we got to actually enjoy our meal and company.
lauren Dixon . 2024-03-07
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Found the wheelchair entrance and got in ok. Then to my horror the door was locked behind me and a party with 2 pushchairs say by the door instructed by staff to put puchairs blocking the disabled exit! The rest of the place was empty but they had to block the door. The manager looked me straight in the face and smirked when he went to lock the door. Didn't feel safe or welcome
Gillian Morphy . 2024-03-05
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Fantastic lunch deal for £10 and great pizza as always. Great service from Matteo to go with it and will be back again very soon!
strolopolo . 2024-02-27
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Came here with my friend, and the food was absolutely amazing, I definitely recommend the tiramisu it was delicious! We had a lovely time with Matteo, he was very attentive and helpful. It is great value for money especially if you get the lunch deal!!! Will definitely be coming back.
Caroline T . 2024-02-26
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Great customer service and very friendly accomodating staff- Matteo was very helpful and kind.
Sally Bartlett . 2024-02-22
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Great friendly staff, Matteo was very kind and helpful and the food was lovely. Would recommend a visit here, very positive experience.
Relax23014484228 . 2024-02-22
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Ordered on just eat came in 85mn and pizzas cold with bare minimal toppings doesn't look anything like the pizzas that sell in the restaurant,won't be ordering again and such a shame cos I used to enjoy every time I go there....
R.M KARAS . 2024-02-15
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This is one of the best Franco Mancas I’ve been too (and I’ve been to a lot). Really great atmosphere and friendly waiter. The veg special with truffle and smoked buratta was delicious. We don’t normally have a dessert but chose one this time and weren’t disappointed. Open kitchen and good spacing between tables.
Dath 1983 . 2024-02-09
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love the pizza, love the staff, atmosphere as you would want for eating pizza!
Tony W . 2024-01-30
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Ordered on Uber Eats and the best part about the food was the dip. Pizzas arrived cold with minimal toppings as well as no tomato sauce base (when you were given the choice of BBQ or tomato base??) and the dough itself was tasteless. Spent £26 to find out that we’ll never eat here again.
Jade Wight . 2024-01-29
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I am normally a huge fan of Bromley Franca Manca and staff are always so lovely. But a couple of weeks ago me and my boyfriend came for a small lunch. The waitress walked away before finishing our order when our drink arrived they just banged on the table and when our food arrived the same happened again. We were ignored all the time we were there so we didn’t want to give them service charge (which is rare for me) it was only 1.40 yet the waiter kicked up a fuss and told us it goes towards his bills and that we don’t understand as we don’t work in his industry (which I do) I was so shocked with his reaction telling us we were wrong. We won’t be coming back there unfortunately.
LizabethEvans28 . 2024-01-27
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Enjoyed a great pizza here, with family ☺️
Davey Robbo . 2024-01-17
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Had a good time here recently and everything was on point. Quick service despite being busy, drinks arrived fast and food all in good order and time. Thanks FM Bromley
Alex Brooks . 2024-01-17
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The pizzas were delicious and much better value than other high street chains. I would have given the food 5 stars however the meal was let down by the minuscule scoop of ice cream my son and husband received. Had it not been a birthday celebration I would have complained but I didn't want to make a fuss and it wasn't the fault of the waiting staff. I would definitely return for pizza but would buy my gelato from Unico down the high street in future!
Kirsten Thomas . 2024-01-04
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I have been going to this place since it’s open my whole family love pizzas from fanco Manca.i love this place. After my today’s visit I won’t be going in there. I was going through my bill today which I never check I found they charge me for two item which I don’t order and they say it’s optional service charge but when they put money in card machine they won’t give you option to say no to service charge. Please check you receipt all the time.
Niraj Saha . 2024-01-02
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Easily and by far the best pizza and small plates. The waiter Matteo is brilliant, attentive, polite and professional- when he’s in he always makes our meal out a positive experience
Crazywest . 2023-12-31
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The best experience. Food was amazing and the service was even better. Matteo looked after us from start to finish. My son has a Wheat, Egg, Dairy and Nut allergy and Matteo was not only accomodating but so attentive to the detail, double checked everything...
Discover14513963712 . 2023-12-31
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Very welcoming and caring staff. The Italian touch of lovely Matteo made the experience authentic. The excellent pizza was obviously the cherry on top.
Solidea C . 2023-12-30
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Great pizza and service. Matteo the waiter was extremely helpful and friendly. The pizza is one of the best
Sliverzani . 2023-12-30
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I am literally astonished guys!! This place is the best I’ve ever been to for a pizza!! The staff is very nice, especially Matteo!! He is very pleasant and competent!! He took care of my table accommodating all my requests giving me nice suggestions as well!! I ordered some delicious olives with a spritz - very well made - and then a special pizza with buffalo mozzarella and parmacotto, which was really delicious!! After my pizza, Matteo suggested me a digestif made with hazelnut, which I loved. I really enjoyed everything: the relaxed atmosphere, the quality food and the excellent, fast, caring customer service. The prices are also very fair. Well done guys, I’ll definitely come back 👏🏻👏🏻
C . 2023-12-30
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Amazing experience everytime we come here. Matteo is very kind and an amazing host. Thanks again for welcoming my family.
imad murad . 2023-12-30
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Went for early dinner with our two young daughters, really amazing food as always and very good value kids meals, our server Wioletta was really lovely and kind to our girls, ice cream there is seriously good!! can’t wait to come back again 😊
S Thompson . 2023-12-22
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Delicious pizza, friendly staff and great vibes. Thank you Matteo for a wonderful evening! We will be back soon for extra pizza :)
Alexandra K . 2023-12-13
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I was with a group I think everyone was happy with food just not a lot of options for someone who doesn't eat pizza but the people I was with made it worthwhile
Tara Clark . 2023-12-11
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Pizza hase was slightly burnt: service needs improving
ify . 2023-12-07
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This place is very nice, foods are very good and the service is nice as well, especially Matteo , he is very accommodating and responds to our order very well.
roselle villar . 2023-12-03
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The food was good, and the place was very cute and cozy. Matteo was very accommodating and fun! Will come back again. Highly recommend.
Pamela Caballes . 2023-12-03
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Fantastic staff and amazing sour dough pizza I will definitely return !
karolina mykietyn . 2023-12-02
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I visited Franco Manca Bromley few days ago together with my 7 years old son. We loved the pizza and very friendly stuff. The manager Pina made my son feel very comfortable and special ! We will definitely go there again very soon.
Monica Zeljas . 2023-12-02
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Visited today for lunch, as well as the best company , the service from Magda was fantastic, a friendly , kind lady where nothing was too much trouble! The food was also delicious... A very enjoyable lunch! Thank you to you all at Franco Manca and Merry Christmas x
Angela Cifaldi . 2023-12-01
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I really enjoyed dining. There came with a small group of people and we were all accommodated.
Serena Sem-Amponsah . 2023-11-21
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Such a shame. This brand used to be really special. So many better options on the high street and feels outdated. This is what happens when you sell out. The new Pizza Express 👎
J D (JD) . 2023-11-16
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Had lunch of the Christmas set menu with excellent recommendations from the staff. Great service and food was superb. Porcini pizza is incredible. Two courses, drinks and coffee for two: £45.
Christian R . 2023-11-15
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Ate with my partner and her daughter last Monday, service very friendly, good lunchtime deal, £10 for pizza and soft drink. Their pizza was great mine just a little soggy in middle hence the 4stars!
Dean Watt . 2023-11-07
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Food great. Service by wioletta was first class, she had a really fun sense of humour.
Maxine Hampden . 2023-11-04
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Sat down for 20 minutes and had to ask the waitress to take our drinks orders. Waited a further 20 for pizzas. Pizzas were undercooked.
Monjii Art (Monjii Art) . 2023-11-03
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Great service thanks also to the staff who is very friendly, like Matteo.
Maria Cerase . 2023-11-02
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Went to Franco Manca recently for lunch. The ambience is good and the wood fired pizzas look very delicious. The menu and lunch deals are good. A peaceful place and good for a pleasant hangout with friends/family or with colleagues. Good options for vegetarian as well.
Kalyan Chalapathi . 2023-11-01
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Very nice pica , quick , delicious , good priced
Antanas Jurevičius . 2023-10-29
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Good pizzas and they can adapt to allergies. eg use a vegan cheese on a pizza with meat for someone with a milk allergy, but likes meat. Returned and the dough was even better ( I suppose it will depend and some times it will be better than others). There is a 10% service charge on top of your final bill (and that is well advertised on the menu)
José Santos . 2023-10-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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955 Opinions
How dissapointing - As part of a 22nd Birthday meal, myself and 5 other family members visited Pierluigis, Beckenham. Prior to this meal, I visited Pierluigis with a group of 5 girls to celebrate and could not fault the level of service received, hence why I made another booking 3 weeks later to celebrate my 22nd birthday. Both bookings were made on a Saturday, and during my first visit, we were not asked to leave at the 2hr mark. To cut straight to the point, on my 2nd visit with family (adults only), we were asked to leave the table exactly 2 hrs after our booking which we were aware of as this is part of their booking policy. However, what is shocking, was the fact multiple groups of girls and women only tables were allowed to stay for the duration of the night, 10pm onwards, but a family of 6 adults who had spent over £1000 were not allowed to stay. This is known as we saw the same mentiond tables had stayed until close, 1am, via videos on social media. It is evident why we were asked to leave vs the several groups of girls & women and I am extremely upset with the way we were treated, especially given the amount of money spent and the special occasion. It really is such a shame as the food was great and I could not fault any of the food or drink we had, well-done to the Chefs.
763 Opinions
Steven was amazing! Such good service, amazing cocktails. Steven made our night!
140 Opinions
For the food I would have given 5 stars but the waiter was something else !! When my grandson originally ordered from the set menu he chose the panna cotta for desert however he changed his mind and ordered the rum baba (at our extra cost) only to be told by the waiter after that he has to have the panna cotta as well as he originally ordered it!! No problem we paid for both but given his attitude I was not paying £23 service charge and paid £13. We were literally chased down the road and told service charge is mandatory and I legally have to pay it!!! I don’t think so…. Such a shame because we have had some great times in this restaurant and lovely food but sadly will not be going back.
1857 Opinions
Used their venue upstairs for a birthday party and received very good service .