Based on 1.262 opinions finded in 2 websites
Based on 1.262 opinions finded in 2 websites
Opinions
Appalling delivery. Only half the pizza had any sort of topping, most of the toppings were missing, arrived late and absolutely stone cold, and now both myself and daughter have chronic diarrhoea. Should be shut down for stuff like this.,
stravis99 . 2024-04-22
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Really nice service! We was served by Kat, she was very friendly and helped us with the menu. Would definitely recommend if you’re looking for a bite in the area 👍
Daniel A . 2024-04-13
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Service excellent. Ordered a latte and a margherita. The dought was well cooked, ate with joy. The coffee was creamy. Didn't need sugar as it was delicious like that. Usually coffees in London taste acidic. Here not!!! Well done staff and stars earned for the manager!
453cristinaf . 2024-04-13
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Pina was excellent! I have been to this Franco manca over 20 times and to other branches across the country and today was by far the best service, thanks to Pina.
Kwame Francis . 2024-04-07
MORE AT Google
This place is great for a birthday celebration on a Saturday evening. Pina accommodated an 11 group party and was not pressured to pay a deposit per head. Really relaxed environment, atmosphere was great and really friendly staff. Would definitely recommend!
Natalie J . 2024-04-01
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The environment is very good and the pizza is absolutely amazing! Also it was the second time that Felipe served me and he is very friendly and helpful. I’m definitely coming back again.
Amanda S . 2024-03-31
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Pizza is out of this world. Waiters were happy to adapt the order to our needs. Atmosphere was chilled and music was amazing. Would definitely recommend!
Rory N . 2024-03-31
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Nice place. Child friendly. Better than average Franco mancas. Good staff, chill. Need to fill word count. Blah blah blah.
Arthur W . 2024-03-30
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Very warm welcoming in the restaurant, the pizza was delicious, served very quick, and the service form Matteo was outstanding, very profesional. Looking forward to come back again as now I can exchange points for a free pizza!
Diego . 2024-03-23
MORE AT Google
Great service and tasty food and a nice relaxed atmosphere
Matt Thorpe . 2024-03-23
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Felipe was great at advising which pizza to go for, being our first time here he looked after my partner as he has nut allergies and advised what would be the best to choose. We went for the beef and chicken traditional halloumi with a top of chicken and both were delicious. I would definitely return here. Thank you Felipe( loved his sense of humour :) ).
Safari44549390846 . 2024-03-23
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Love the team at FM Bromley! Brilliant, all of them and Felipe always makes my son feel like a million dollars. Lovely food, super relaxed environment and brilliant team.
Emma U . 2024-03-23
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Great pizza and fabulous wine, excellent service from Felipe who made it such an enjoyable experience, what's not to like
Roam02504734455 . 2024-03-22
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Great dinner and delicious pizza as ever. Good range of vegetarian options. Brilliant and fast service too. Will be back!
Lizzie L . 2024-03-22
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Had a lovely meal, and really excellent, friendly and helpful service from Matteo!
Elizabeth Waite . 2024-03-21
MORE AT Google
Thanks Matteo always friendly and efficient service with a smile
Rachel Bull . 2024-03-18
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Excellent place. Will go again some day, it's very far away from my house.
Mr C . 2024-03-16
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Not only the prices doubled, the quality had decreased sufficiently. We ordered two number 7 and they dough was underbaked, barely any toppings on pizza. Unfortunately we had it as a takeaway so couldn’t send it back.
Marta Łowicka . 2024-03-08
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Came for the food once, came back for the service for years since. Matteo always makes us feel so welcome and looked after.
Daniel Saunders . 2024-03-08
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We visited on Sunday as a group of families including young children. The food was delicious. The staff were so welcoming and dealt with all our orders at different times as it some couldn't decide. All the staff were fantastic with the children. They made some mistakes as children do but they didn't grumble, complain or make us feel bad so we got to actually enjoy our meal and company.
lauren Dixon . 2024-03-07
MORE AT Google
Amazing service from Matteo! He was looking after mine table like a stunning man. I will be back cuz the pizza was lovely as well
Małgorzata Chałacińska . 2024-03-07
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Found the wheelchair entrance and got in ok. Then to my horror the door was locked behind me and a party with 2 pushchairs say by the door instructed by staff to put puchairs blocking the disabled exit! The rest of the place was empty but they had to block the door. The manager looked me straight in the face and smirked when he went to lock the door. Didn't feel safe or welcome
Gillian Morphy . 2024-03-05
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Fantastic lunch deal for £10 and great pizza as always. Great service from Matteo to go with it and will be back again very soon!
strolopolo . 2024-02-27
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Came here with my friend, and the food was absolutely amazing, I definitely recommend the tiramisu it was delicious! We had a lovely time with Matteo, he was very attentive and helpful. It is great value for money especially if you get the lunch deal!!! Will definitely be coming back.
Caroline T . 2024-02-26
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Great customer service and very friendly accomodating staff- Matteo was very helpful and kind.
Sally Bartlett . 2024-02-22
MORE AT Google
Great friendly staff, Matteo was very kind and helpful and the food was lovely. Would recommend a visit here, very positive experience.
Relax23014484228 . 2024-02-22
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Ordered on just eat came in 85mn and pizzas cold with bare minimal toppings doesn't look anything like the pizzas that sell in the restaurant,won't be ordering again and such a shame cos I used to enjoy every time I go there....
R.M KARAS . 2024-02-15
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This is one of the best Franco Mancas I’ve been too (and I’ve been to a lot). Really great atmosphere and friendly waiter. The veg special with truffle and smoked buratta was delicious. We don’t normally have a dessert but chose one this time and weren’t disappointed. Open kitchen and good spacing between tables.
Dath 1983 . 2024-02-09
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love the pizza, love the staff, atmosphere as you would want for eating pizza!
Tony W . 2024-01-30
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Ordered on Uber Eats and the best part about the food was the dip. Pizzas arrived cold with minimal toppings as well as no tomato sauce base (when you were given the choice of BBQ or tomato base??) and the dough itself was tasteless. Spent £26 to find out that we’ll never eat here again.
Jade Wight . 2024-01-29
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I am normally a huge fan of Bromley Franca Manca and staff are always so lovely. But a couple of weeks ago me and my boyfriend came for a small lunch. The waitress walked away before finishing our order when our drink arrived they just banged on the table and when our food arrived the same happened again. We were ignored all the time we were there so we didn’t want to give them service charge (which is rare for me) it was only 1.40 yet the waiter kicked up a fuss and told us it goes towards his bills and that we don’t understand as we don’t work in his industry (which I do) I was so shocked with his reaction telling us we were wrong. We won’t be coming back there unfortunately.
LizabethEvans28 . 2024-01-27
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Had a good time here recently and everything was on point. Quick service despite being busy, drinks arrived fast and food all in good order and time. Thanks FM Bromley
Alex Brooks . 2024-01-17
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Enjoyed a great pizza here, with family ☺️
Davey Robbo . 2024-01-17
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The pizzas were delicious and much better value than other high street chains. I would have given the food 5 stars however the meal was let down by the minuscule scoop of ice cream my son and husband received. Had it not been a birthday celebration I would have complained but I didn't want to make a fuss and it wasn't the fault of the waiting staff. I would definitely return for pizza but would buy my gelato from Unico down the high street in future!
Kirsten Thomas . 2024-01-04
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I have been going to this place since it’s open my whole family love pizzas from fanco Manca.i love this place. After my today’s visit I won’t be going in there. I was going through my bill today which I never check I found they charge me for two item which I don’t order and they say it’s optional service charge but when they put money in card machine they won’t give you option to say no to service charge. Please check you receipt all the time.
Niraj Saha . 2024-01-02
MORE AT Google
Easily and by far the best pizza and small plates. The waiter Matteo is brilliant, attentive, polite and professional- when he’s in he always makes our meal out a positive experience
Crazywest . 2023-12-31
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The best experience. Food was amazing and the service was even better. Matteo looked after us from start to finish. My son has a Wheat, Egg, Dairy and Nut allergy and Matteo was not only accomodating but so attentive to the detail, double checked everything...
Discover14513963712 . 2023-12-31
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I am literally astonished guys!! This place is the best I’ve ever been to for a pizza!! The staff is very nice, especially Matteo!! He is very pleasant and competent!! He took care of my table accommodating all my requests giving me nice suggestions as well!! I ordered some delicious olives with a spritz - very well made - and then a special pizza with buffalo mozzarella and parmacotto, which was really delicious!! After my pizza, Matteo suggested me a digestif made with hazelnut, which I loved. I really enjoyed everything: the relaxed atmosphere, the quality food and the excellent, fast, caring customer service. The prices are also very fair. Well done guys, I’ll definitely come back 👏🏻👏🏻
C . 2023-12-30
MORE AT Google
Amazing experience everytime we come here. Matteo is very kind and an amazing host. Thanks again for welcoming my family.
imad murad . 2023-12-30
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Very welcoming and caring staff. The Italian touch of lovely Matteo made the experience authentic. The excellent pizza was obviously the cherry on top.
Solidea C . 2023-12-30
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Great pizza and service. Matteo the waiter was extremely helpful and friendly. The pizza is one of the best
Sliverzani . 2023-12-30
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Went for early dinner with our two young daughters, really amazing food as always and very good value kids meals, our server Wioletta was really lovely and kind to our girls, ice cream there is seriously good!! can’t wait to come back again 😊
S Thompson . 2023-12-22
MORE AT Google
Delicious pizza, friendly staff and great vibes. Thank you Matteo for a wonderful evening! We will be back soon for extra pizza :)
Alexandra K . 2023-12-13
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I was with a group I think everyone was happy with food just not a lot of options for someone who doesn't eat pizza but the people I was with made it worthwhile
Tara Clark . 2023-12-11
MORE AT Google
Pizza hase was slightly burnt: service needs improving
ify . 2023-12-07
MORE AT Google
This place is very nice, foods are very good and the service is nice as well, especially Matteo , he is very accommodating and responds to our order very well.
roselle villar . 2023-12-03
MORE AT Google
The food was good, and the place was very cute and cozy. Matteo was very accommodating and fun! Will come back again. Highly recommend.
Pamela Caballes . 2023-12-03
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I visited Franco Manca Bromley few days ago together with my 7 years old son. We loved the pizza and very friendly stuff. The manager Pina made my son feel very comfortable and special ! We will definitely go there again very soon.
Monica Zeljas . 2023-12-02
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Fantastic staff and amazing sour dough pizza I will definitely return !
karolina mykietyn . 2023-12-02
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Visited today for lunch, as well as the best company , the service from Magda was fantastic, a friendly , kind lady where nothing was too much trouble! The food was also delicious... A very enjoyable lunch! Thank you to you all at Franco Manca and Merry Christmas x
Angela Cifaldi . 2023-12-01
MORE AT Google
I really enjoyed dining. There came with a small group of people and we were all accommodated.
Serena Sem-Amponsah . 2023-11-21
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Such a shame. This brand used to be really special. So many better options on the high street and feels outdated. This is what happens when you sell out. The new Pizza Express 👎
J D (JD) . 2023-11-16
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Had lunch of the Christmas set menu with excellent recommendations from the staff. Great service and food was superb. Porcini pizza is incredible. Two courses, drinks and coffee for two: £45.
Christian R . 2023-11-15
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Ate with my partner and her daughter last Monday, service very friendly, good lunchtime deal, £10 for pizza and soft drink. Their pizza was great mine just a little soggy in middle hence the 4stars!
Dean Watt . 2023-11-07
MORE AT Google
Food great. Service by wioletta was first class, she had a really fun sense of humour.
Maxine Hampden . 2023-11-04
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Sat down for 20 minutes and had to ask the waitress to take our drinks orders. Waited a further 20 for pizzas. Pizzas were undercooked.
Monjii Art (Monjii Art) . 2023-11-03
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Great service thanks also to the staff who is very friendly, like Matteo.
Maria Cerase . 2023-11-02
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Went to Franco Manca recently for lunch. The ambience is good and the wood fired pizzas look very delicious. The menu and lunch deals are good. A peaceful place and good for a pleasant hangout with friends/family or with colleagues. Good options for vegetarian as well.
Kalyan Chalapathi . 2023-11-01
MORE AT Google
Very nice pica , quick , delicious , good priced
Antanas Jurevičius . 2023-10-29
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Good pizzas and they can adapt to allergies. eg use a vegan cheese on a pizza with meat for someone with a milk allergy, but likes meat. Returned and the dough was even better ( I suppose it will depend and some times it will be better than others). There is a 10% service charge on top of your final bill (and that is well advertised on the menu)
José Santos . 2023-10-14
MORE AT Google
Terrible. One pizza missing. All stone cold. And Chorizo pizza had 6 pieces of chorizo in the middle
Kathy H . 2023-10-12
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Went there with a friend recently. The food arrived quick and was very good. I think the prices were also reasonable, and the quality of the pizza was more than expected. The interior feels cozy and the staff are friendly.
Spoon Loves Nutella . 2023-10-08
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Super service from Wioletta great lady very special
Ian . 2023-09-26
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Very professional service by waitress Wioletta, pizza was very fresh and delicious. Definitely recommended.
Agata Pawłowska . 2023-09-21
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I was in Franco Manca in Bromley on Monday evening with my friends and we had a great evening, pizza and the manager made our evening entertaining. Highly recommended Roberto
Cremonese R . 2023-09-17
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Don’t expect your online order to be ready on time. They don’t check them until you get there. Waste of time..
Tamas Aranyosi . 2023-09-16
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Male manager always greets and seats quickly and asks how the meal was and if anything else is needed or ok and has nice banter and excellent customer service. Chefs are nice too.
Simone James . 2023-09-15
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Worst ever pizzeria experience. Super rude and unprofessional manager (male, dark/gray hair middle height) zero greeting and smiling. Arrived with a child, the kids menu was offered only when I had to ask, order was taken late, one of the pizzas came extremely burnt, same male manager brought it without checking. They offered replacement which came in a wrong size, left for them to have it! Annoyingly the manager even got the the bill wrong (overcharge item) and then blamed poor waitress for an error! Another manager apologised only when I said it was a disappointing experience. In a nutshell, horrible management. Won’t visit this branch ever!
I Djigitski . 2023-09-01
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Absolutely wonderful! Simple ingredients turned into something amazing. It's difficult to find good vegan pizza, this one passed the test with a high score 💖 And the staff is amazing, super nice people that makes you feel as comfortable as possible!
Celester . 2023-08-28
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Always quiet with plenty of seating. Franco Manca's pizzas are always fresh and tasty and I've had all of their pizzas 🍕 Nothing comes close to the quality and cleanliness of this company.
Claudio Iannella . 2023-08-25
MORE AT Google
Very nice and lovely, friendly staff making you feel welcomed.
Andrei Petre . 2023-08-15
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I have been to many Franco Mancas in London but I particularly liked the Bromley pizza. The welcome was also excellent with Matteo so kind and nice. I will definitely be back.
Maddalena . 2023-08-10
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My son stopped for lunch there, and were pleasantly surprised at how customisable their food is - we have allergies and can find it hard to find a place to eat. In addition, our waiter Hatteo Grazie went out of his way to provide a...
mtD7788KV . 2023-07-28
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We went for lunch as family and pizza was lovely. My son's pizza was unfortunately slightly burnt underneath therefore he didn't eat much as he found the taste bitter. Matteo was so kind to replace him a new one after noticing. Matteo made the experience...
Arto S . 2023-07-08
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Matteo was fantastic. Super friendly and the food was delicious ! Can’t fault this Franco’s at all. Highly recommended
3huseyin . . 2023-07-01
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Love Franco! Gorgeous pizzas. Really reasonable and the team at Bromley are amazing. Make you feel so welcome! Matteo is our fave 🥰
Emma U . 2023-07-01
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I recently had lunch at Franco Manca in Bromley with my mother-in-law, and it was a delightful experience. The pizza was fantastic, and Verdiana provided excellent service. Highly recommended!
alberteleda . 2023-06-29
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Best coffee in Bromley. Best focaccia with rosemary. Whenever I feel like a quick filling meal I just go there. Matteo and Verdiana are great they now know my tastes. Prices are very affordable. The customer service is excellent. You know it's authentic when your...
453cristinaf . 2023-06-27
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Great Pizza, amazing value for quality and amazing service from Matteo! I come here very often and will certainly be visiting again.
adammpas . 2023-06-24
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Not sure if this applies to all of Franco Manca chain now but the toppings on the pizzas we ordered were definitely cut with a fine mandolin they were slivers of food-it was all base. You could not taste anything but dough.
rosemarysalt . 2023-06-24
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We are usual visitors at the Bromley branch, and look forward to meeting Matteo, fantastic and friendly at all times, giving us sound advice and entertaining us. A great experience around high quality pizzas. Highly recommended.
AlbertoF2610 . 2023-06-24
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We’ve been here before and liked it but last night was very poor. The veggie pizza we had was tasteless. Just all crust! And one of the waiting staff was very aggressive and rude when we asked for a another plate, as we were sharing the pizza and he brought us very small side plates. Our waitress was pleasant. We also had garlic bread and salad and that was much the same as the pizza. We won’t be going back! Sad because we used to like the place.
Arthur S . 2023-01-27
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Consistently good. Great choice of well cooked pizzas, short but good drinks list and nice service. Can’t really ask for anything else!
659catherined . 2022-12-14
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We like Franco Manca, but it depends on which one you go to. We came here a few times during the pandemic and occasionally the pizza was cooked well. Most of the time it arrived quite charred in places and with few toppings. When it was cooked well, it was very nice. But they are not consistent enough. The service is pretty standard and average. Sometimes there is a bit more life and effort made, and other times it is difficult to get the attention of the waiters. Another thing which I do not understand is why they like to huddle everyone together in the front room of the restaurant (even immediately after lockdown). It seemed they had closed off the background to serve Deliveroo drivers but I don't know. In any case it is not a big ask to want some quieter place and with a bit more space.
ryanilshiba . 2022-09-20
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We had called several days before to make a booking for my birthday to be told we couldn’t book and there would be no problem getting a table for six people on a Wednesday night. When we arrived at 7:30 we were told there would be a 45 minute wait. There were plenty of tables at the rear of the restaurant but were told these couldn’t be used due to staff shortage. I said it was my birthday and explained we’d been told a table wouldn’t be a problem on a Wednesday night but they wouldn’t accommodate us. As I left a member of staff shouted sarcastically “happy birthday”! So poor and completely ruined my birthday.
gharber . 2022-06-09
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Fantastic pizzas just like in Italy and lovely staff every time. Highly recommended.
petit chocobo . 2022-05-14
MORE AT Google
Pretty good pizza. Fresh ingredients. Limited choice compared to Pizza Express. Service was a bit slow. All in all a good experience.
Jim Barber . 2022-05-12
MORE AT Google
Thanks Francesco for the great service🤩
Joci Foto . 2022-05-09
MORE AT Google
We normally enjoy Franco Manca, we've never had a problem with Earls Court, Muswell Hill, Southampton, Bournemouth or Brixton but this visit to Bromley was dire. We arrived at 5.45pm to be met by teams of delivery drivers outside. When entering the restaurant, it was...
Charlton_Billy . 2022-05-09
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Very lovely service, and the pizza is super tasty and authentic :) definitely one of my favourite go to spots
Alicja Procajlo . 2022-04-30
MORE AT Google
Quite nice. Nothing special though.
Mark Doxey . 2022-04-24
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Very friendly staff .We love it to coming to eat the pizza. VERY DELICIOUS 😋. ALEX IS A VERY GENTLEMAN He know to serve a customers. See you soon guys .
Armando Laci . 2022-04-23
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Probabilmente una delle pizze migliori della zona. Ma non solo! Ciò che rende piacevole questo locale è lo staff. La...
vitoparisi . 2022-04-21
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Lovely pizza friendly staff. Popped in for dinner before a show.
Bethany Roberts . 2022-04-18
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An easy and relaxed place with a great real Italian pizza and very democratic prices also have kids menu. Since lockdown days finally they also do home delivery via Deliveroo
Daniela M . 2022-04-11
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Friendly upbeat atmosphere, good service 👌 delicious food and prices were astonishingly affordable!! .... perfect place to eat with friends for a night out... 🙂
Rosa Cassetto . 2022-04-09
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Well what can I say what an experience, the food was delicious and how it looks when advertised! Service was also the best Franco manca service I’ve experienced and I’ve been to 6 all around London! I really recommend this restaurant, the waiter I received...
K3948KBjessn . 2022-04-04
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Great service and delicious food. Giving 4 stars because couple of dishes were not available on that day.
Harshita Trivedi . 2022-03-30
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I was disappointed that my salad was boring: a bag of mixed leaves emptied onto my plate with very little dressing or topping. Pizza was OK. Aubergine parmigiano was delicious. I wouldn't rush back.
Alexandra Coyle . 2022-03-16
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Pizza is very good but sometimes you here chefs having fun bit too loud and floor staff absent.
Bora Gencer . 2022-03-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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