Based on 1.125 opinions finded in 3 websites
Based on 1.125 opinions finded in 3 websites
Opinions
Raffaella and Angelo the best 👌 👍 we were happy with the quality of the pizza. The employees especially Raffaella, demonstrate hight professionalism.
alexis c . 2024-05-13
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Aga has been a delight to me and my family on Friday she was welcoming and friendly from we walked in the restaurant until the end. Thank you Aga for a good service definitely will be coming back
Shanese Willis . 2024-04-15
MORE AT Google
We had a lovely meal, Aga was very attentive and helpful which made the experience even better.
Angie Perrett . 2024-04-15
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Just want to say was great service from the supervisor Aga during the busy time on Friday. Aga was super friendly. Thank you soo much Aga for such a great service.
Shaneque Willis . 2024-04-15
MORE AT Google
Delicious real Italian pizza, great service, Aga our server always very friendly, smily and helpfull. short waiting time - what more could you want?
Bigi . 2024-04-13
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Our favourite family dinner place in Dulwich, we love the food and customer service is always on top! We’ve been served by a very kind and friendly waitress Aga, she always goes above and beyond to make our time perfect. Thank you for that! Highly recommend place for a great food and great atmosphere.
MooN SuN . 2024-04-13
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Terrible service from Aga the supervisor. Went to Franco on Friday night. Had a lovely server take our order. The orders were slow to arrive. Kids’ pizza came first followed by my wife and I’s salad. When I told Aga that our bites hadn’t arrived yet, she said that they normally arrive with the main. I expressed surprise at this and said I thought it would come out as a starter. ‘No, it does not work like that. You have to ask for the bites to come out first if you want it as a starter.’ I then ended up in a useless disagreement with her about customers expectations for which foods to come out first. As my table was right next to the oven, I could see the chicken bites had not been cooked and it seemed all this was because Aga did not want to admit this. All in all - an awful dining experience. The other servers were great but let down by the Aga restaurant supervisor of all people.
John Lee . 2024-04-12
MORE AT Google
Cozy pizzeria, affordable price and warm customer service, highly recommended
Leo Perry . 2024-03-30
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Great service by Maria and great food. Happy to be back
Khadija Sohail . 2024-03-29
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Friday lunch time. Fantastic food and friendly staff.
Barbara Nowemberska . 2024-03-16
MORE AT Google
Great place, incredibly good food and amazing service. Looks like they have a new nice manager. WE will definitely go back there.
Roxy K . 2024-03-15
MORE AT Google
I love Franco Manco and had such a delicious dinner with the best hostesses. Sonia and Nariman were amazing! Cand wait to come back x
livld . 2024-03-09
MORE AT TripAdvisor
Had the best time here! Sonia and Nariman were the absolute best, made us feel so special and we’ll definitely be back again! 💖
Phoebe J . 2024-03-09
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Raffaella was very sweet and nice :)
Ibzz New . 2024-03-02
MORE AT Google
New manager was welcoming / efficient / understood we were on a tight schedule and quickly resolved a small error on the order without fuss / really good customer service and great pizza! Thank you
Helen Hayward . 2024-02-23
MORE AT Google
Good food. Friendly staff. Our server was Nariman. Easy Friday night dinner at our local Franca Manca. Used the app & got a free pizza as came 6 times.
Prag S . 2024-02-23
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Great spot for a great pizza, friendly staff and the manager was super helpful in looking after me on my short visit. Thoroughly recommended if you are in the area
paoloflah73 . 2024-02-18
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I was there last night with my family and we were waiting for hour and half when we asked the manager about our food . The manager said with no manners and unprofessional behaviours said this is not McDonald’s it takes time . I don’t recommend anyone to go there.
Ally K . 2024-02-17
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The pizza, service and vibe were all fab. I would definitely go again, with friends or family. Paffaella looked after us really well. :)
Cora T . 2024-02-17
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Went there with my family and we had a shocking experience there . -asked the manager why the order is taking so long told me we are not at mcDonalds ! -waitress chewing gum when taking order. After 1.5 hour wait we just left and went to mc Donald .
margaret STAWSKA . 2024-02-17
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We had a lovely time our waitress naroman was a great I couldn't thank her enough. Food is always excellent and service is great
tygatyga . 2024-02-16
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Great place and served by lovely lady Nariman and she was wonderfully very helpful.
mustafa tiger . 2024-02-16
MORE AT Google
nariman was suchhhhh a lovely server and was super helpful !! great experience
Marielle Simond . 2024-02-16
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After waiting more than an hour and half for pizza I asked the manager for our food and came back telling with the very unprofessional behaviours telling this is not macdonald....
Ally Kawa . 2024-02-16
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Fantastic pizzas! Lovely service from Narima. Reasonably priced, and not rushed despite being busy. We’ll be back. Thanks so much
John J . 2024-02-16
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Great for a family dinner. Always reasonable and children always happy when we come. And Aga is always super friendly and helpful :)
Sarah M . 2024-02-10
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Lovely meal and with excellent service from Aga and the team. Great value too!
Tom Parker . 2024-02-10
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Franco Manca Dulwich, is by far our favourite branch. From the moment you enter, you're greeted with warmth, courtesy of the lovely waitress Danecia, aka Dani. Her infectious smile and genuine hospitality set the tone for a memorable meal, where every dish arrives hot and bursting with flavour. Whether it's their signature pizzas or any other menu offering, each bite is a testament to the culinary expertise behind Franco Manca. Dani's unwavering dedication to guest satisfaction, even in the face of numerous cheese requests, reflects the establishment's commitment to excellence. A heartfelt thank you to Dani and the entire team for consistently delivering impeccable service and unforgettable dining experiences. Franco Manca Dulwich has undoubtedly earned its place as a favourite dining destination, thanks to their exceptional food and the welcoming embrace of Dani's hospitality!
Palna Panchasara . 2024-02-10
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Really good pizzas today and a really warm welcome and great service (thank you Raffaella!). We’ll definitely be back again soon.
Nick C . 2024-02-09
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This restaurant is great for families with kids. The kids menu is varied and well priced. It was lovely showing my daughter the pizza being made and Aga, our waitress, was friendly and considerate, bringing colouring pencils and a hat to keep my toddler entertained. The pizza here never disappoints and the portion sizes are just right for adults and the kids portion is quite generous. Would highly recommend.
niilanteo . 2024-02-05
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Great food and service! Visited for an early Friday dinner. Gorgeous Italian wine and tasty pizza. The specials were great. Thanks Raffaella and team x
RuthM2600 . 2024-02-02
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Thank you for looking afer us Raffaella
Ben Hillwood-Harris . 2024-01-29
MORE AT Google
The chef did an amazing job preparing our pizza very quickly with lots of toppings spread all around the pizza. Aga was wonderful in her customer service quickly helping us out and recommending alternative toppings to cater ho our dietary requirements. Aga's recommendation was so good we ordered to more of the same pizza to go. Thanks Aga!
F1ntan . 2024-01-27
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Our favourite Franco Manca. The food is always spot on and Aga, the waitress is just superb! She is very attentive always makes us feel at home. It’s great for kids too and our 6yo loves coming here. Thanks guys!
Arkadiusz Szelag . 2024-01-27
MORE AT Google
Great spot on the high street for some delicious pizza. Come here all the time and food is fantastic, service is great. We usually get a variety of meat and veggie options which are all good. Cocktails are great here too. The scotch bonnet dip is always highly rated too. Staff are attentive but not overbearing and service is swift but not rushed.
HERtravel27 . 2024-01-25
MORE AT TripAdvisor
Amazing pizza. Friendly waiters and good service, in particular Raffaella. She was very kind and always available. Thank you.
marisa d . 2024-01-20
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Slick device, so smiley and nice and easy going and delicious, great value pizza. So easy and relaxed, exactly what we needed.
Tourist20100093492 . 2024-01-19
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Thanks Eve and the entire team for the amazing service. The pizza chef teak were also very engaging. Great dinner with kids.
Davind Seesurn . 2024-01-19
MORE AT Google
Delicious pizza, quick and excellent service from the lovely manager Salvo. Very accommodating as we changed our order, nothing too much trouble, and so cheerful!
Elizabeth . 2024-01-19
MORE AT Google
The waiter was terribly rude, I visited here on 13th of January at 1pm with my party, and unfortunately, our experience was less than satisfactory. Upon arrival the waiter told us that all tables were booked and left us waiting in the cold for about half an hour. To our surprise, another group arrived without a reservation (we overheard them) during our wait, and the waiter promptly seated them. I went in and confronted him and the other party admitted that they didn't have a reservation and then they left! We felt deceived and frustrated, especially given the presence of a child in our group and the freezing weather. Obviously we also left, and went to one of the other several restaurants in East Dulwich... I really think the management need to review the booking system and the professionalism of their staff as what we experienced this weekend was just awful.
Sima Nava . 2024-01-13
MORE AT Google
The waiter was terribly rude, I visited here on 13th of January at 1pm with my party, and unfortunately, our experience was less than satisfactory. Upon arrival the waiter told us that all tables were booked and left us waiting in the cold for about...
Sima N . 2024-01-13
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Amazing service and pizza specialy n10 I definitely do recommend this place
Andra Russo . 2023-12-31
MORE AT Google
Six people coming for a lunch on Saturday and he was amazing service special thanks to Salvo excellent pizza 🍕 wow, i do recommend this place to go and enjoy with Family and children
Matteo Z . 2023-12-31
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Great service, and one of the best pizza I have tasted in London. I do recommend this place. Great also if you are vegetarian as there are plenty of options on the menu.
No Read Reviews . 2023-12-31
MORE AT Google
I have visited the restaurant while on visit to London, Amazing service, excellent pizza and very good also for children with lots of Kids option on the menu so' fantastic experience and i do recommend this Place
Paolo Giannone . 2023-12-31
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Nick 🥂 very good food and an excellent service..
Shpetim Kasa . 2023-12-21
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Great food for our kids and service from Raffaela - thank you!
Michael Gauer . 2023-12-14
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We went with two kids (9 and 6) on a busy Saturday evening. We'd booked a table. The service was quick, super-attentive and the pizzas, drinks and puds were spot on. Great fresh tasting ice cream and not too sweet. It all felt healthy and...
markhO9264GI . 2023-12-10
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We went with two kids (9 and 6) on a busy Saturday evening. We'd booked a table. The service was quick, super-attentive and the pizzas, drinks and puds were spot on. Great fresh tasting ice cream and not too sweet. It all felt healthy and just perfect. Unbeatable pizzas and a great choice of toppings. Clean, friendly and all round perfect!
Mark Henderson . 2023-12-10
MORE AT Google
Rafaella has served me every time i come to this restaurant its me and my dad’s favourite italian pizza place , shes the best!
sara bensalem . 2023-12-08
MORE AT Google
If you like raw dough is the perfect place!
Federico Cirulli . 2023-12-05
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After arriving to Franca Manca East Dulwich at 1.15, our favourite local pizza eat-in, my 22 month old and I sat down and were given menus. The minutes followed, not even a drink was offered. After seeing our waiter go to neighbouring tables boxing up food for another table and still not coming over, my daughter started giving some honest feedback. 'Pizza, Pizza!' she shouted! With no staff visibly on the floor, others dealing with deliveries, existing orders and what not we decided to leave and go to one of three other pizza places within a 50metre distance and were served within minutes. Just some friendly advice, do too much and deliver a mediocre service and people will not come back. Do a small number of things well and people will stay loyal. And finally, give some training to ensure those with young children are offered at least a water or snack within a few minutes of arrival, why not immediately upon arrival like other restaurants?
Tim Edwards . 2023-12-03
MORE AT Google
Just ordered a pizza and was cold as ice, I needed to put it in the oven to be able to eat. I have better pizzas from Waitrose at better prices than paying £26 for this one. My experience with this pizzeria was horrible.
sonia l . 2023-12-02
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I was served today by the manager and he was very enthusiastic and welcoming. Will definitely be returning
Gregory Salmon . 2023-11-23
MORE AT Google
We regularly visit this branch and have always had great service and food. We are often served by Lucia who is always so welcoming and attentive, especially with the children.
Lisa B . 2023-11-21
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We had a lovely waiter Nariman and the food was super! 😘😘💗💗💗💗
Elin Bailey . 2023-11-18
MORE AT Google
The waitress (Narimah) was lovely and The food was amazing!!
Bella Traeger . 2023-11-18
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Had the most amazing meal! Many thanks to the delightful sever we had (Nayriman).
Alexa Coupe . 2023-11-18
MORE AT Google
Very good food, nice atmosphere and friendly attentive staff
Ash Bennett . 2023-11-14
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I had a wonderful experience at the East Dulwich Franco Manca last week; we had a warm and witty welcome from Nariman who provided us with great customer service throughout our visit. Our pizzas were fresh and arrived fast, and were delicious as expected. Only criticism I’d share is that they don’t have wine glasses for serving wine.
Natalie Harrow . 2023-11-14
MORE AT Google
Pizzas are always on point and we had wonderful service from Raffaella.
Tom Burke . 2023-11-13
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Hands down the nicest pizza I’ve ever had! Absolutely delicious! Raffaella is an excellent waitress - she was friendly and attentive, and also very patient when my deaf friend needed some information to be repeated. I look forward to visiting again!
Charlotte Morgan . 2023-11-13
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Today we were with my family for lunch, we had a nice time, the waitress who served us Lucia very friendly and efficient, the pizza very good
Peter F . 2023-11-12
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Amazing place to be ! Raffaela was amazing!
eduard marku . 2023-11-11
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I am a regular here with my kids for the meal deal and enjoyed the friendly and very warm waiting staff. The was our first time at peak friday dinner time 1815 and what difference. There was confusion around my orginal order when i asked...
tibone74 . 2023-11-11
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Rubbish place wait 20 mins then he said 5 mins then again long wait then he said he is busy cancle your order
nandan divya . 2023-11-10
MORE AT Google
Fantastic evening for Raffy’s 8th birthday. Pizzas delicious and the staff, in particular Aga, were amazing to help us celebrate including a great rendition of “Happy Birthday”.
Peter Callas . 2023-11-08
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Very good pizza as always, friendly atmosphere and an excellent service from Lucia, who knows a lot about Italy and always available to recommend new combination of food.
Veneranda C . 2023-11-06
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We had a nice time. The local is very warm and they are very nice! Especially the waitress Raffaella is always nice and kind . The way how she attends clients is so friendly
Teresa L . 2023-11-04
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We had a fantastic time at Franco Manca in East Dulwich; our waiter, Raffaella, was excellent; she guided us in choosing dinner and made our experience unforgettable.
Vijole C . 2023-11-04
MORE AT Google
Franco Manca is always a good bet for a tasty meal, and even more so at this location with Nariman's top service. Great and welcoming waitress that made the meal even more enjoyable, will be back!
Zack . 2023-11-04
MORE AT Google
Thank you so much Nariman for good service. Staff was taking care about us and service was good. Unfortunately they didn’t have desserts which I wanted, but my friend had pizza and it was really tasty. We will definitely recommend this cozy place for our friends.
Anastasiia Koliesnik . 2023-11-04
MORE AT Google
Lovely atmosphere to have a meal with friend or family. Prices and food are great! Our waitress Nariman was very kind :)
Melanie Silva . 2023-11-03
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We had a nice dinner on a Friday evening. The boys wanted to watch the pizzaiolo all time and he was very nice with him. Very friendly team! And the pizza was really nice!
tiddaaa . 2023-11-03
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Fantastic pizzas and lovely atmosphere! I’d like to shout out our waitress Nariman who was absolutely lovely, went above and beyond to make sure we had a great meal and was just a pleasure to interact with!
Zoe B . 2023-11-03
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All in all perfect - good and service extraordinary! Thank you Nariman❤️
Zoe Michel . 2023-11-03
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Nice tasty pizzas with perfect dough! Service was great and its a great place for kids (got a kids pizza menu, pens and paper for drawing, and kids get complimentary soft drink and ice cream with their pizza ☺️
Caroline Rydenfelt . 2023-11-01
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Amazing atmosphere, I was served by the manager, take care of my family
Matteo Zito . 2023-10-29
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Delivery is a joke. Stone cold. Not cut. Rubbish. Where's my refund?
Jack Sedman . 2023-10-26
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Pizza is always great, staff are amazing, always make you feel at home. Very welcoming as usual and always ready to help
806ritaa . 2023-10-20
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Don’t order takeaway! Super tasty in the restaurant, takeaway cold and damp…
Tom Ravenscroft . 2023-10-13
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Aga, always working very hard, very caring, kind and friendly. Thank you Aga, for such an amazing service and help.
Dandy Marie . 2023-10-12
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Great pizza, great vibes, great customer service, great price! What more could you ask for? Bosh!
liv j . 2023-10-07
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Staff were friendly and funny. Great experience
Dani Barr . 2023-09-19
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Great service !!! Delicious food!!! My family spent fantastic day yesterday 😊I have experience the best customer from Aga.
SW Cosmetology . 2023-09-16
MORE AT Google
Eat-in takes forever. Almost died from hunger. They prioritise making all the Deliveroo orders first :(
Yasmine S . 2023-09-15
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Our favourite Franco Manca branch - delicious pizzas, and truly fantastic service! They are always so friendly and welcoming with our little one too.
Ali M . 2023-08-06
MORE AT Google
Very well looked after by Gabriel and great, good-value food as always
Nick Wall . 2023-07-30
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Nice sourdough pizza which was inexpensive and very filling. Went after seeing a film at the local cinema and was a very satisfactory time
Simon Stocker . 2023-07-27
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Great pizza, friendly staff, good atmosphere but 'optional table service' 10% automatically added. They bring you the food you ordered. And that's 10% but successfully removed by manager. Thank you. If it wasn't on my overdraft I have left on the bill.
peter white . 2023-07-24
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Our waitress Mia was very kind and I could not have asked for a better service on our holiday. Would definitely recommend this branch due to the very quick service!
Sammy Oswald-Barnshaw . 2023-07-22
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Great pizza tonight, more like the Franco manca I remember from the early arrival in Brixton market and then East Dulwich. I visited a few months ago in the day and the pizza and service wasn't up to scratch but I gave you another go for old times sake and it was very good tonight. The sharing board was great, veg special delicious, pizza was nice and hot (this time!!) Service great. I think you must have better chefs later in the evening! Anyway thanks for a nice meal at a fair price.
Coral Read . 2023-07-22
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Excellent pizza and fresh lemonade. Dessert great too. Quality has really improved since last time we came. Well done. Excellent service too with Raffaella who is a very nice and professional waitress.
Catherine . 2023-07-19
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One of the greatest pizzas I've ever tasted, without a doubt. Both the surroundings and the staff are lovely. I'm already itching to go back!
Josselyn Guerron . 2023-07-18
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Really nice food and atmosphere. Gabriel was especially helpful. Will definitely come back soon
Nichola Cass . 2023-07-12
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Good evening, I usually don’t write reviews but this time I had to do it because the service was exceptional. We were served by a very young lady, Jennifer, who was very attentive and courteous. I went with my children to enjoy a nice meal out and I was impressed by the great skills and service given by Jennifer. She went extra mile to make sure my kids had the right meal as one of them is celiac. She put our minds at ease by assuring us that everything was going to be fine and she double checked everything. The place was very organised and the food was delicious. We definitely need more hardworking people like Jennifer because she definitely made our day! Thank you
Evelyn Lopez Pesalache . 2023-07-11
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I used to love franco manca, once apon a time... sadly their pizzas are uncooked, sparse terrible ingredients and the service is poor. Last time I will be going there again
ahmed henna . 2023-07-09
MORE AT Google
Enjoyed the food and the limoncello!
Josh Evans . 2023-07-09
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Lovely staff and great service!
Catrin Podgorski . 2023-07-05
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Pretty pathetic portion size. Taste was ok but so stingy. Vegan “special” lol
Oli Cowling . 2023-07-01
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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