Four Seasons Chinese Restaurant - Bayswater in City of London, Westminster

The food was average. The service was terrible. We were waiting approximately 1 hour, after we got a table, but after several time they told us to go upstairs instead of sitting to before selected table downstairs. In restaurant we found terrible not hygienic situation. The dirty dishes from around near people were eating their ordered food. We were waiting approximately 30 min our food. They brought noodles and vegetables first, after +30 min they brought ours ordered meat and it was cold. The staff were not polite. My recommendation is to find another place to eat. Don’t choose this restaurant!!!!

We used to visit this restaurant quite often. But gradually it got worse and worse. The hygiene of this establishment and its unhealthy environment have been left to deteriorate for many years. The carpet is so thick with grease that you have to wipe your feet AFTER you leave the restaurant. The chairs are also disgusting with thick grease black grease. Even though we've been visiting this restaurant for many years every 2 weeks or so. The staff NEVER acknowledge us or recognise who we are. They are always rude and discourteous and never endeavoured to learn the English language. It took us years to understand what the waitresses were trying to say. On one occasion we ordered a meal for two and because we could not understand the waitress as she had a severe speech impediment, we just shook our heads when she repeated our order. We had ordered enough food for six people. We took most of it away as we did not want to cause a fuss. The toilets are next to the kitchen. The kitchen staff are always seen coming and going past the toilets to store food in the cold room next to the kitchen. The staff eat their food in the corridor next to the toilets and smoke in their brakes. They use the same one and only toilet as the patrons and are often seen leaving the toilets and continue handling the food in the kitchen WITHOUT washing their hands. This alone has put us off visiting the restaurant. The food and drinks have also become very pricy recently. A small bottle of Peroni beer is priced at £8 per bottle. One would not pay this price in a top hotel like The Savoy or the Dorchester. This place has left a bad taste in our mouths. We will not be visiting the place ever again.

I made a reservation in advance and arrived at noon on a weekday, so it wasn't busy. Pork belly and chicken soup, the soup is thick and white, with a strong peppery taste. The three-piece roasted duck, roasted chicken, and barbecued pork are probably pretty good in London, but in Hong Kong and Guangzhou, the quality is average. Didn't taste the way I expected. The shrimp fried rice is very delicious. The shrimps are elastic and the rice has distinct grains. The rice is fragrant and the egg is fragrant in your mouth. The stir-fried bean sprouts are tender and fresh. It is said that many of the waiters here are international students with master's degrees and bloggers, and their service is very cautious.

Roast duck here is the best. Atmosphere is a bit worn. Chair cushion covers don't look the most clean.

Ordered via ubereats. Good Chinese dishes.

I haven’t been here for several years. Not to mention the price increase, the portion of the three-part rice is just the same, and the duck skin is still mushy. The crispy roast duck that was freshly cut at the door is no longer worth buying from the Schengen area and taking it back to eat. Isn’t the braised sauce from Paris delicious? Only half the price Sailing against the current: If you don’t advance, you will retreat. . . . . I just found out that there is an additional service charge. Local restaurants in the UK 🇬🇧 are all optional, but yours is mandatory and you don’t remind me. You are awesome.

I have been a long time patron of this restaurant. I made a booking for a table for 5 people. I arrived on time and was shown to the table. We sat down and ordered the food. Suddenly the manager asked us to move tables since she wanted to accommodate a larger group. She was unnecessarily rude. We obliged and moved but never got a thank you or a gesture of appreciation. I have since not been back and have discouraged others to go. There is no excuse for any rude service and to take regular guests for granted is not acceptable behaviour.

Really recommend this restaurant, very authentic cantonese stylet cuisine! And the service is also very good

The service is very good and the food is very delicious😋

I ordered the Uber eats from here for 4 times. The beef noodle is not as good as I expected. But I highly recommend the duck.

Fresh and delicious food, highly recommended.

Best roast duck restaurant in London, my go to place for roast duck. Yummy roast duck, char Siu and pork belly. Their BBQ pork ribs is delicious. We always start with soft shell crabs and hot and sour soup. Best 4 season branch, been taking friends and tourist to this restaurant for last 20 years. Very popular among Londoners. Street parking is a bit tricky as mostly resident parking at Bayswater. Best go to Queensway tub station or Bayswater just across the road.

It's very narrow and cramped inside. I went with the recommendation of a friend. The location of the toilets is next to the kitchen. The greens I ate were fresh and delicious.

I can confidently say this was the most overpriced and disappointing Chinese dish I’ve ever encountered. The "special fried rice" was completely flavourless, with only a few vegetables and a scant amount of chopped pork. If you want to waste your money on something inedible, this restaurant is the perfect choice. I left feeling nothing but regret. Truly abysmal. I should mention that I didn’t dine in. The atmosphere looked pleasant, and the staff were okay. But even with that, you couldn’t pay me to go back after what I experienced. 0/5 would not recommend.

I came here only for barbecue duck and it is really good. Duck is juicy and I think it is better than another branch in China town. Shop is quite busy during 8pm. They take order quite quick but a bit long time to take a bill. Seats inside are very packed.

Excellent aromatic duck and char siu pork

We have been there a number of times on birthdays, and we have struggled to find another place up to their high quality for food and service which is 10 out of 10. The proof of the pudding is that they are always relatively busy. I particularly like Hot & Sour soup, and sweet and sour fish. (One cant appear to change the the dishes one like though in the listing below) However everything is cooked just right.

The family of my child's friend brought her to celebrate her graduation at the first Four Season restaurant in London. The food is very delicious. It was so delicious that I couldn't take a photo in time.

Always wanted to try this place since I always see long queues snaking outside the restaurant during peak dinner time. If you come before peak dinner time (5.30 pm), you might be able to walk in without a red snag a table, because that’s what we did. Everyone comes here for the duck— typical Irish fat duck, which is fat and juicy. We liked the duck but we would have preferred it if the skin was a little crispier.

Seated just by the door and constant banging by new arrivals and staff pushing past. So not a comfortable spot. Very busy restaurant in prime tourist centre. Service ok (nothing special, neither good nor bad). However, hot and sour soup not hot in either sense of the word. Main course of gristle (er, I mean mixed meat) and noodles tepid and salty. Most of it not eaten. Lost the will to live so didn’t have a further course and too deflated to argue.

Amazing food and fast service highly recommend this restaurant!!!

The food was super good the first Chinese restaurant that is very good and good service. It would be better having some windows for atmosphere.5 stars⭐

Bit of a long queue before it even opened. Luckily i was near the front so got a table quickly and ordered immediately. Went for the soy sauce chicken, and it was really good. Maybe not amazing like four seasons reputation would suggest but still very good. The restaurant itself is looking tired and service is just your typical abrupt Chinese restaurant service. Getting bit pricey these days but am glad i went.

To be honest the quantity of the food went down. It's the amount of food you get served, I come every week-two weeks and I can taste the difference. It's a pity.

Small, old school style Chinese restaurant. I had the 3 roast meats with rice, which was excellent and authentic. Portion was generous and service was speedy.

Duck & Pork rice taste so good! Source is nice. Fair price, always clouded.

I just had lunch, it was very delicious and the staff's attention was incredible! Come!

Atención personal muy buena. Servicio rápido, todo lo que cenamos fue muy bueno y en especial el pato laqueado que fue excelente.

One of my old favourite Chinese restaurants in London, I started coming back here again. Food has always been exemplary, but other restaurants with the same cuisine in the area give it a run for their money. Still, comes highly recommended.

This place is the best Chinese food I had so far. Super authentic and the staff are very nice people. Recommend the roast duck! Super authentic tasted!

too bed food my order is rosted pork and they give me rosted duck ..... Not exprianced sheff

Love their crispy duck, roast duck, and char siew roast pork. Staff are friendly and attentive. Service is quick. It gets crowded, so come early or be prepared to wait. Decor is old and seating crowded. Could use a spruce up. It doesn't affect the dining experience though.

I ordered the bbq duck and ribs with egg fried rice it was delicious. I would love to order again

Bed service and not provide proper food and menager is bed person and bed behaviour. Ther is vehicle parking not available.

Extremely bed food , Manager behavior is not good

Very Bed ,Lazy staff Not give hospitality

Visit Date: May 20, 2024 I visited four seasons last weekend, and unfortunately, my experience was far from satisfactory. Ambiance and Cleanliness: The restaurant had a chaotic atmosphere, with loud music that made conversation difficult. Additionally, the table we were seated at was sticky, and the floor around our area looked like it hadn’t been swept in a while. Service: The service was disappointingly slow. We waited nearly 20 minutes just to get our drink order taken, and the server seemed indifferent and unwelcoming. When we asked for recommendations, they shrugged and said, "Everything is okay, I guess." Food: The food was the biggest letdown. The pasta was overcooked and bland, and the steak I ordered medium-rare came well-done and dry. My friend’s salad was drenched in dressing, making it inedible. To top it off, our meals arrived lukewarm. Value for Money: Considering the poor quality of both the food and service, the meal was overpriced. We felt that we did not get what we paid for. Conclusion: Overall, this was a disappointing dining experience. I will not be returning to four seasons, nor would I recommend it to others. There are many other restaurants in the area that offer much better food and service for the same price.

Too bed experience, careless staff, Not giving hospitality

This was, quite literally, the best roast duck in the world, and I’ve eaten many. I simply couldn’t believe how good it was.

Ordered for collection and I have to say this is one of the best places I’ve tried in London for Chinese food. Duck was cooked to perfection and the rice and noodles were soft and tasty. Only thing I’d improve would be the vegetable, which was slightly too garlicky, but nonetheless delicious. Will definitely be returning to try more from the menu! 💌

Very busy place but service was good and food very good. The proprietor reserved a table for us and was able to hold it for an hour when our tour ran light. The Peoing Duck was excellent.

Wanted to compare the roasted duck between this restaurant and the one down the road. Both are equally good but the one here is sweeter. We also ordered the set meal A which consisted of an assortment of dishes as we were undecided what to order. I like the corn soup which has similar texture and consistency of shark fins soup. My favourite was the stir fried beef which was tender and full of flavours. The other dishes except the fried rice were also good. Fried rice was quite bland. Service here is not as friendly but it was efficient. We got our food quickly after we placed our order.

Exceptionally good food, great service and cosy atmosphere!

Love this place. We are regular customers with roasted duck being our most favourites. Highly recommend.

Ordered off Ubereats and spent over £60 on a variety of dishes. The food that arrived was shocking to say the least, from the soggy spring rolls to the completely tasteless mixed veg and beef in black bean sauce. Also the food came in two different packaging which seemed really odd? Won’t be ordering again.

Their roast duck is still the best. We ordered charsiu and soy chicken too which were good. The wonton noodles could be more Q, but the salted fish fried rice had generous bits of salted fish which satisfied my craving though it could maybe have a bit more wok hei. Pity they didn’t have dim sum.

The best roast duck in the world.

This is a very delicious restaurant! All the food is delicious and the staff is friendly.

Good food, not the greatest surroundings (I think they earned their 3 hygiene points) and ok staff

Excellent food with friendly and fast service. Just what you need when you are looking for some spicy and authentic tastes.

Great food, affordable pricing and no wait times. I highly recommend this place.

Not as good as the other one (Gerard St, if not mistaken)..

Hadde normalt aldri gått her, men kompisen fekk bestemme. Ikkje restauranten sitt ansvar kanskje, men mamge gjester denne kvelden spiste med hender og slikka seg reine mens dei åt. Slitt og trangt om plassen på tross av at lokalet var stort nok. Åpent mellom det skitne toalettet og kjøkkenet. Pluss for rask service. Maten var på bordet under eitt minutt etter at vi bestilte. Den var god nok, men det er jo ogå hyggelig når maten blir laga for deg. Ikkje uventa så sleit eg litt med magen dagen derpå.

Best Cantonese duck in London,and char siu (roast pork) also

Duck dish is a bomb. Highly recommend.

The company advertises it is "The best duck in the world". The opposite, the crispy duck was simply disgusting. Old Dry No No

Yummy food, amazing duck and prawns. Very poor quality of wine. Service could be definitely better, avoid the toilets and please note that food hygiene is only 3.

No aircon at all, so hot for the whole dinner, noodles taste awful, roasted pork is very fat skin is not crispy, satays is dry, the bell pepper stuffed with shrimp paste the shrimp is spoil. Most important is the server attitude, a female staff serving our table bad face to us she seems can't understand either Cantonese or English. I am really unhappy for the dinner experience I will never visit this branch again.

The website says The Best Duck in the World. I wouldn't disagree. After second visit, remains just as good.

More people need to order the lobster noodles! It's one of the quintessential dishes to order here alongside the Peking duck in my opinion, and both were great when we visited. It was incredibly packed but the service was still super quick when we went and they were very polite and engaging when helping order out the portions of lobster. We also had razor clams which were nice, but the sauce could have been stronger in my opinion. Only downside is place is quite pricey - it is also in Bayswater though so we weren't surprised by the fee.

Had early dinner a couple of days ago. It was late afternoon and the restaurant was quiet. Service was prompt. The two dishes we ordered were taste. Pricing is reasonable. The interior needs a little TLC.

Had a very nice meal on the evening of 6th of March and catch-up with a friend. Thank you.

Very, very good chinese food, we (me and my wife) ordered Chef's specials - a chicken and some beef. Service was very nice, and our meals were served really fast. Taste was great and the portions were not small, so we had to take some home. Tsingtao beer - imo very good! I'd really go there one more time (at least)!

One of the must go places for roast ducks.

The 'crispy' duck was 'wrinkled' rather than 'crispy', and had the look of being an escapee from the Natural History Museum. Tesco's Pot Noodles are fresher and tastier than the depressing, and depressed food we were served. A memorable meal for all the wrong reasons. Two of us ended up will a bill of £110, a far cry from the ''£20-30' range on the website. Abandon all hope ye who enter here. Do yourself a favour- go somewhere else

The so-called 'crispy' duck was old, wrinkled, and desiccated, and had never seen better days. Two of us had a bill for £110, rather than the illusory prices on their website. Cleanliness of the whole place is highly questionable, as is why the place has so many 'visitors' giving 4/5 star reviews. Surely standards and expectations cannot be that low ?

The place has calmer ambience than Chinatown. The food are Cantonese style and traditional. Roast Duck and Stew beef were my favorite.

Very comfortable friendly staff. Just need abit of TLC with decor inside

Not good. Meat of poor quality. Not as good as the Four Seasons on Gerrard st. We went for a birthday and were v disappointed. Wouldnt go back

I would say to have this standard outside of Asia is indeed remarkable. Since it's always going to be packed, do look for offpeak hours.

Food was very expensive so I imagined it would be good, unfortunately I was sorely disturbed and disappointed with the taste and quality of the food. I ordered; egg fried rice, baked pork ribs, mixed vegetables , and hot poached superior chicken. The ribs, I like pork ribs and have all thes dishes regularly but not normally from this place. The ribs for some reason were out sized they were as big as beef ribs which are large, I’m not entirely sure they were pork ribs and were very fatty with gristle marveled through the meat, not normal. The mixed vegetables were void of any sauce basically dry. The chicken was cold dry and devoid of taste. The rice was the only thing worth eating, never again.

Never coming back! Food - king prawn fried rice was bland; rice bathed in oil with with frozen peas and huge uncooked prawns- no flavour at all. crispy pork was chewy and roast duck had a weird smell Service - terrible; only few tables but the servers never catch your attention. Manager is rude and arrogent - doesn’t care about customer service because restaurant is always busy . Ruining the four Season name - my stomach still feels a but funny after eating fingers crossed I’m ok.

Amazing food packed with flavor. Service is beyond exceptional and I could not recommend it enough

The food is delicious, clean, convenient, hygienic, and the service is impressive. There are freshly baked snacks that are very delicious.

Came at an off hour and service was friendly and prompt. The roasted meats were delicious. Hard to go wrong with the roasted duck and char-sui (bbq pork). I liked how they brought to the table three types of chilis - a chili oil, hot sauce and pickled jalapeños. Portions seemed a bit smaller than Chinatown, but the fried rice did have a good ratio of ingredients to rice. Enjoyed the experience overall. Meal came with sliced oranges and a small container of mints at the end. The paper takeaway bag was red with Four Seasons logo with “Since 1990”. A good London establishment.

Classico ristorante cinese con le anatre arrosto in vetrina. La 1/2 anatra arrosto boneless è strepitosa! Abbiamo anche assaggiato i gamberoni alle verdure e anche alla piastra. Tutto ottimo. Poi ti portano delle fettine di arancia e delle caramelline. Esperienza positiva.

It's a shame as usually food here is lovely. However, got a take away today of sweet and sour chicken on rice and all I got was rice and vegetables. None of the chicken was edible. It's the part of the chicken that have no meat and is just super chewy. The portion size was good but maybe moving forward actually put meat chunks of chicken. The crispy seafood noodles however was amazing.

Terrible experience, rude staff, poor service and horrible cramped atmosphere. I requested for the service charge to be removed and was given a rude racist response. I will not be going back.

The best duck meal and it’s £11.20. “Barbecue meat on rice” - this sits on the menu discreetly under “Rice”. You get almost the same amount of the juiciest roast duck for less than half the price of other duck dishes! Comes with the sauce with some greens. Portion is filling, the photo is half-eaten. You can walk in, food comes out in under 5 mins during lunch during weekdays. I’ve been coming here for the last 20 years, alone and with noisy group of friends. Food and service are good consistently, a true survivor - quite rightly - whilst many other businesses come and go. So good!

Gave us a bad table. They gave us a wrong drink, and was being rude also. They made a sly comment for me taking off service charge even though there service was poor . HORRIBLE STAFF Members. RACIST!!

One of the very very best Chinese restaurants you will find in London. The duck and pork are as good as any you will find anywhere. Service is great and fast. Very recommended.

Been coming here for years and absolutely love it. The food is amazing, is always served very fast and at great prices. Only drawback here is the building is quite run down.

The food is ok. Peking Duck is good. The chicken sweet and sour slightly bland. The prices is in higher range.

Great roast duck and sweet beef.

Quick service, restaurant space is cramp during peak hours. All dishes come with sauces. Roast duck is not dry. Char sui is nice and roast pork and aromatic duck. Other dishes mediocre. Old furniture. Service charge 12%. Bowl of rice is £4. Chinese tea is £2. Highly overrated. Recommend any restaurant in China Town instead.

My favorite place for roast duck but since I moved from the area I didn’t have a chance to visit until today. I decided to order taker away. I ordered roast duck and crispy pork belly on rice. When I got home the order was wrong :( I should have checked when it was passed over. I am so so so gutted.

First time at Chinese restaurant, very delicious duck with rice which I found on page with rices food.

Good food. We had the Cantonese Roast duck, Tripe and pepper soup and French beans with minced pork

The food, which consisted of three different courses, was good, but the female waitress was most concerned with removing empty dishes almost before we had finished, and that we paid the bill as soon as possible, even if we had drinks left in the glasses. We thought this was rude behavior.

This is a place to visit just for the food that is always consistently good. Service is the usual Chinese restaurant standard with frosty staff and the carpet is very dirty and worn but the food always makes up for it. Be aware the prices on the website aren’t the same on the menu!

The food and the service is excellent, I dine in there all the time and the staff are very joyful when serving.

No tablecloths!! Furniture looked worn and tired.

20 years back! 20 years ago, da bao on Sunday nights for my flat mates. Now bringing my kids.

Over the years, this has been our go to Chinese in the whole of London. Authentic and incredible food. Not the most glamorous establishment, but that is not why you come here. Everything amazing, but try the Prawn Toasts, you will never have any as good as these.

Bon accueil prévenant, personnel sympathique, canard magnifique, nouilles et riz délicieux et nul autre pareil, prix raisonnables et seul restaurant asiatique complet dans la rue au moins à 3 reprises ... Vivement notre prochaine visite and thanks for all to all the personal ! Didier Arsenal et Mady de Bruxelles

Probably one of the best places in London to get cantonese roast duck. It's been around for so long and there is a good reason for it.

Ok place with typical Chinese food. The waiters are a bit rude but seems that's how they deal with it.

Très bon, service nickel. Je recommande

Très bon restaurant asiatique, nouilles et riz excellent, la viande également. Personnel agréable. Je recommande ce restaurant au fan de cuisine asiatique, vous ne serez pas déçu.

When in London, we use to go to this restaurant, that we discovered in the mid-90s, and that remains a great reference when it comes to Cantonese cuisine. Last time we had a delicious Char Siu, the usual great roasted duck, tofu and plenty of vegetables, they make in the wok. Everything was excellent, and confirmed our idea of a great restaurant. Service in the Chinese way, but not rude at all, and we also exchanged some jokes with the lady there (never happened before!) All in all, always a good place, that we will visiting again, as we do since 30 years ago when in London.