Bright Courtyard in City of London, Westminster

EXTREMELY RUDE!!! I hadn't been to this restaurant for a while and thought maybe the menu had changed, so I called yesterday at 15:24 to ask if the half price lunch menu was the same as usual. The receptionist confirmed that everything was normal, she also nicely specified the price (£36 before service charge) and there was no price increase. No need to reserve a seat, just walk in as before. The restaurant is always empty at noon, so I never worry about not having a seat. I went in today and was told that the menu was cancelled 1 month ago. We were surprised and told the manager the whole story. The manager was very passive aggressive. He said this was just my version of the story and refused to check my call log. He also accused me of not telling him the name of the receptionist whom I spoke to over the phone. Lol Which customer would ask the name of the receptionist when calling a restaurant??? I said it was a mandarin speaking female and he said there were too many waiters and he would not investigate. It was super ridiculous because there were really very few waiters to serve very few customers in their restaurant. He would know by simply asking. Finally, I asked him if he was accusing me of making up the story, and he said YES! He didn't listen, explain, or apologize at all. He was passive aggressive the whole time. Which customer would make up a lie for something like this? I chose to meet friends here because there are fewer people, it is quieter, which means it is easier to talk. Now I understand why there are fewer people in this restaurant while the Royal China (1 minute away) is always crowded. Customers were scared away by the disrespect.

The food is excellent however the service is very poor, we were waiting for 20 minutes for the waiter to cut our duck while the rest of the dishes were getting cold.

It was ok but that’s really all we can say.

Not impressive service, and food is below expectations.

Great find. Beautiful restaurant. Food was amazing. Service was mixed. The value also a little high. I wouldn’t buy go back.

One of my favorite Dim Sum spots in London

Great service and delicious food

It was an exceptional experience! Specializing in Shanghai and Jiangsu cuisine, the restaurant offers a perfect balance of authentic flavors and beautifully presented dishes. Their xiao long bao (soup dumplings) were delicate and bursting with flavor, while the sweet and savory hong shao rou (braised pork belly) melted in my mouth. The attention to detail and use of fresh ingredients were evident in every bite. The ambiance was warm and inviting, and the service was attentive and friendly. If you're a fan of Jiangnan cuisine, this place is a must-visit!

Excellent dim sum. Good value. Service a little slow.

First time visit in person and I indeed enjoyed the dinner. Very authentic taste and also the quality in the restaurant is much better than delivery services!

One of the best Shanghai style restaurants in London. Love the food here. Service was very nice and prompt.

Great service and very good food.

Delicious Shanghainese food and great service!

Pretty Chinese restaurant which high quality service

Tasty Shanghainese and Cantonese food but on the pricier side.

It feels very Shanghainese, very authentic and the price is very reasonable.

If you looking for High grade food , always fresh and delicious, beautiful decor this is the place to go Brightcourtyard!

Good taste for the chicken and nice service. Really good to try

It’s a great restaurant with luxury service

Love the ambience. Very authentic Shanghai food.

Excellent and authentic Cantonese cuisine in London! We ordered a mixture of classic dishes and they all exceeded our expectations. I recommend the hot and sour soup, the aromatic duck. The quality of the food is very good and there is a good variety of seafood on the menu.

Food here was delicious and taste was perfect. Food took me back to childhood, can’t believe I’ve not been here previously. Highlights: wasabi prawns!

Returned a couple of times now and major improvements in the quality of the Dim Sum!

The restaurant has a good reputation and is known for its banquet dinners and dim sum. On this occasion i only tried the normal evening menu which was tasty.

Good dim sum place that’s made very fresh. Forgot to take photos but was impressed with most food.

Very good. I have been here many times. The salted egg yolk lion head is delicious.

Did some work here a couple of months ago.... Back of house has cockroaches everywhere... You've been warned people....

Simply my favourite dim sum and Chinese food in London.

One of the nicer, well decorated Chinese restaurants in London. Food was decent and nicely presented (the lobster and noodles was a bit light on seasoning but still a nice treat). Much more relaxed experience than restaurants in Chinatown.

Really an authentic Cantonese restaurant in London!!! Feel like I stay in HK! All dishes are delicious!

Had relatively high hopes walking in, service was good and also prices for the dim sum dishes were fine. Ordered like 4 or 5 dim sum options for around 7£ each, I was thinking I may come here more often. Then the waiter was like do you want any vegetables and I was like yeah, some bok choi would be great please. So the food came and the rice Congee was good, the Bok Choi was good, the waiters were good, but the dumplings were quite average, below average and same as the beef Cheung, which was kind of supposed to be the highlight. I’ve dined at 1000+ Chinese restaurants and had dim sum all my life. This was below average apart from the rice and vegetables. At this point I was like this an ok restaurant, not sure if I’ll come again but it’s like alright… so the bill came and it was more than I expected, the other dishes were all 7£ but the bok choi was 20£. I asked if there was a manager around and he was like I am the manager. And I was like? Why did you give me the most expensive vegetable, I told him I saw bok choi for 7£ on another menu and he was like, that’s for the raw bok choi, we gave you the cooked one. And I was like well I was looking for just a cheap side of vegetables, some notice would’ve been nice, you mind taking off 10£? And he was just like na. And I was a bit like ok I’ll pay but it’s not great business. He was like I don’t mind at all, gave me very I don’t care vibes, just want that extra 10£. I was like you know I was interested in coming here possibly more often, I’m on Baker St a lot, I live around the area, this is just bad business and I’m looking for a good place for the occasional dim sum. And he was just like ‘I don’t care’. Was a bit strange, I said I wouldn’t write a great review and would’ve loved to come more often if he’d just been a bit more honest with the vegetable pricing, but the manager was very like, I don’t need you to be happy to make this business successful, so best of luck to him, I will be looking for other good Chinese restaurants.

The food was beautifully presented, very good quality and delicious. The chefs obviously can cook brilliantly, very much appreciated and enjoyed. Will come back next time with my family

First visit but service was friendly and Staff smile all the time and attentive so can’t compare with previous reviewers but we had no complaints. Food was very tasty and hot and well spiced and well paced. Beer was cold, all we could have asked for.

Comfortable and clean restaurant, friendly and prompt service. Prices a little higher than other dim sum in the area, but I feel the quality of the food made up for that.

Great food, great service, great table. Had the set menu, well worth it.......... Will definitely go again..

Great service. Good food which could have been a touch hotter but was acceptable. Was not rushed. Friendly staff. Would return next time we are in London.

Perfect quick and pleasant dinner. Menu is impressive, service is quick and no frills and we got a great window table with a view of the busy street and lights etc. Will be back soon! Thank you to all the staff :-)

My son and I visited this lovely Chinese restaurant at the end of October this year! The food was superb, service friendly and a relaxed environment.

Finding a Chinese around Mayfair is not that easy these days since our regular haunt closed. Ambience is very good and menu is extensive. It’s busy which should indicate good things. Service was fine and food good if not spectacular.

After a recommendation we thought we would give Bright Courtyard a go. It was amazing! The staff were so friendly and immediately made us feel at home!

Prices increased significantly compared to last year but service is worse than last year. The price is now more than 30% higher than those shown in their menu on their website. Really misleading! Tea is not served even after dim sums are taken to the table, which is 10 min after the order is placed. 干炒牛河is over-done （燶底）. Will not come again!

They have increased the and changed the menu. Food are still nice but sadly the service is not satisfying as we had to wait for our tea and needed to chase them, as food arrived earlier than tea (Took more than 10 mins to serve tea). May be a weekday Lunch problem idk. Food and vibe still checks out real good. The fried beef Ho Fun tasted overly charred. Have to wait 55 minutes for the Congee (for 45 minutes since the first dim sum was served) With better service, it is worth the price, probably.

We have a great experience here with friends.

Very good Chinese food. Highlight was chicken soup and very good authentic eat.

The food here is absolutely delicious and authentic, with a true taste of Shanghai cuisine. The flavors are rich and perfectly balanced. The restaurant’s ambiance is also wonderful, creating a cozy and welcoming environment. Highly recommended for anyone craving real Shanghai food!

Nice ambiance! Friendly staff and good food. If you want to taste some authentic Shanghainese food, you gotta come here😁

Very excellent Shanghai Cuisine of China!Recommend！

The food is delicious, the environment is elegant, and the experience is great

Had to wait more than 15 minutes for our table. Food was mediocre and tasted and looked like it was heated up factory-produced dim sum. Disappointing experience.

I have eaten there several times and will come to my parents’ gatherings. The atmosphere is very high-end! I recommend their dim sum to be very good and the ingredients used are very fresh👍

Average taste and overpriced. I waited for more than half an hour for the food to be served. The service staff did not pay attention to the customer's needs at all. No one refilled the water. I also waited a long time for the bill. I will not go back.

Bad service, bad food, bad pricing.

Very delicious, very authentic taste! ! ! The service is very considerate and the environment is elegant!

Really nice environment and fantastic food! A great place that worth trying!

They were nice enough, the staff. It was OK nothing great. Service was just fair. A lot of people running around, but no one being very attentive. I don’t think it was intentional. It’s just they’re not train in my opinion. As I said, they were very nice just not what we were looking for in terms of food service.

Bright Courtyard on Baker Street is hands down my favorite Chinese spot in London! They’ve been around for 13 years, serving up super tasty Shanghainese dishes and fresh seafood. You’ve gotta try the salted egg yolk lobster – they cook it fresh and it’s seriously next level. I’m also obsessed with the black pepper beef cubes, super tender and full of flavor. They’ve also got an awesome tea selection, all straight from the source. The whole vibe inside is so beautiful with traditional Chinese decor, perfect for date nights or hanging out with friends. Plus, the service is always spot on. If you’re in London and want some top-notch Chinese food, this place is a must!

The overall experience was quite average. The lighting in the restaurant was overly bright, creating an uncomfortable atmosphere. The food ranged from good to average. The Pak Choi had an overwhelming amount of garlic, and the Crab Tofu lacked both flavor and spice. However, the fish and broccoli were well-prepared, and the egg fried rice was excellent. Unfortunately, the service was below average. Our food arrived before we even received water, and I had to ask three times before my tea was served. Additionally, one waiter had a noticeable odor, which made it unpleasant every time they passed by.

Over rated authentic Chinese restaurant. Food was average, the ha gao and fan guo dimsum skin was too sticky, it fell apart when trying to pick it up. The service was poor, will not return!

Food was disappointing, especially the siu mai. Cheung fun “skin” was sticky and dough sticks over fried. Salted egg bun not so fluffy. Har gow was nice but that’s it really. It was a comfortable setting and service was pleasant but I wouldn’t rush back for the food!

It tastes like home~ Highly recommended, right next to Selfridges😗

Food was ok but service was terrible. Slow service, wrong items delivered, replacements forgotten. High chair was also broken and dirty. Seemingly just our table that had bad service; another table that was a non-Asian family seemed to experience much speedier and attentive service - they were served before us even though we arrived prior. It was our first time refusing to pay service charge, a decision we did not take lightly.

Good service and delicious food

Fantastic food and lots of choice – delicious and very authentic, ate a lot bit didn't come away bloated!

Food is good but Overpriced , given the basic ambience and service ..

Great service ! I love the food here, dessert also nice, can’t wait to come back again soon!

This Shanghainese restaurant really surprised me! The taste of the dishes is very authentic, and every dish is full of rich Shanghai flavor. Especially the signature braised pork, it melts in your mouth and the sauce is rich, completely restoring the traditional Shanghai taste. The service is also very considerate, and the restaurant's environment is elegant and comfortable, making people feel very relaxed. Whether it's a family dinner or a get-together with friends, this is an ideal choice.

I was pleasantly surprised when a friend invited me to this Shanghainese restaurant for dinner. Ordered a few authentic Shanghainese dishes to relieve my homesickness. Nice ambience for a date.

Really nice restaurant! We were having a crave for dumplings, so we decided to come to this restaurant It is really good! They have a nice big choice of dishes and the atmosphere remembered us to Maxim’s one of our favourite restaurants in Hong Kong The quality and flavour of the food is nice, but I should say that the best was Ting, our waitress:, her kindness, suggestions and explanations upgraded our experience Highly recommended

The best Chinese restaurant in Marylebone! Sweet & sour chicken is very good, the ribs are great, the tea is high quality and the mango+pomelo desert is fantastic! Service is the best, Ting was kind, nice and very efficient!

Recommended honey lotus root and scallion oil noodles

The environment is good, and the dishes are mainly Shanghainese. Recommended smoked fish! Very delicious

Had to order the wine twice only one starter arrived then we waiting and our duck mid course arrived with the second starter Plates were not cleared for main course Had to order the waiter over a few times empty plates were left and not cleared No pudding offered or coffee We left not paying service charge good food appalling service

Very appetising lunch and friendly service

Eat a very authentic Xiaolongfeng!

Friendly and helpful staffs. The foods were amazing delicious. It took me back to China. 100% recommended<3 I’ll definitely come back for the dim sums and peking duck

For Quality Chinese food, I always come here! The service is lovely and the food is amazing! I ordered the pork dumplings, pork, vegetables and noodles and everything was delicious.

The best Dim sum i had in london! The xiao long bao, the dumpling skin was nice and thin, filled generously with a soup full of flavour. Most dumplings come in a portion of 3. Great if you are a small group, if you are a large group you will need to offer multiples.

Had an amazing time dinning in here. The food here are amazing. Highly recommended!!!!

Shanghai cuisine, fried eel and flower crab fried rice cake are all good. The store was very polite and gave me dessert.

Good food and nice relaxing environment to catch up with friends.

Tasty dim sum with a variety of options to choose from. The service was good. Nice modern atmosphere which was nice to catch up with family and friends.

The honey lotus root is delicious and the fish maw chicken soup is very delicious

It was a great experience. The food was beyond expectations. Definitely want to come back again

A very delicious local dish ~ the crispy fish is very authentic! Very delicious~

Sichuan pepper chicken soup and crab powder tofu are highly recommended!

This is up there for one of the best Chinese restaurants in Central London. Taste, flavours, and quality

I’ve been here a couple of times as it’s a family favourite. We came here in the evening on CNY this time round. Very welcoming and attentive service. Food was lovely!

Excellent dim sum and professional service. Nice atmosphere too.

I love the food, flavour is nice and environment is good & staffs are friendly.

We’ve found this restaurant after shopping nearby and what a great find. The flavor was spot on and the ingredients were fresh. It brings me back to my time in Shanghai.

Waiters were v friendly and they deserve decent Shanghainese rice cake.

A decent Chinese restaurant in London which has established its reputation over the years. Comfortable environment in central London. Despite simple dishes I ordered, they were executed well. I will come back and try more.

The best Shanghainese meal I’ve had in London. The flavors were incredibly authentic, transporting me right back to the restaurants in Shanghai. The smoked fish was crispy and fragrant and the honey lotus root was delightful. Each dish was a delightful. Great ambiance and friendly service.

Enjoyed a delicious dinner tonight. The ingredients are fresh, The time is just right. Extremely tender and crispy. Moderately salty and sweet.

Recently returned from China and glad to find a restaurant with authentic taste, amiable staff and furniture traditional luxury combined modern comfort. Soup of Cantonese recipe was pleasant . Overall felt like back at home.

Delicious food served by the wonderful Edith. I will look forward to returning.

Edith was the kindest most attentive person, made the whole experience so much more wonderful.

Today we went there for the event at courtyard. Generally the party food won’t be very tasty but it’s a supervise we got fantastic lobster there. Even prawns in XO sauce tastes good. Also really appreciated for their considerate service at a busy night.

Tastes good and service is online

Everyone has a great attitude and the atmosphere is great. food is not bad