Based on 993 opinions finded in 2 websites
Based on 993 opinions finded in 2 websites
Nº 268 in 857 in Aberdeen City
Nº 52 of 132 Other cuisines in Aberdeen City
Opinions
We stopped here for lunch. There were many tables reserved which was fine but we had a bit of a wait. The food was ok but not the best from the Green king franchise in the city. I was a little bit cold and it wasn't the most comfortable.
Edward Pattinson . 2024-12-14
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Fantastic wee place. The food was amazing, well worth a visit for this alone lol. The staff were very friendly and helpful even managing to get us a table when fully booked 😍
Cheryl Foster . 2024-12-13
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Great food and great service could not of asked for more, definitely be coming back
Joshua Wilson . 2024-12-12
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Myself, along with a couple friends were in town from the USA for an event at P&G Live. We had dinner and/or drinks at the Four Mile Inn on several evenings since it was within walking distance of our hotel. Everyone was very nice and the food & drinks were great. By our last visit, we felt like regulars. We especially enjoyed the band and festive atmosphere on our final visit. If we return for the event next year, I will definitely visit the Four Mile Inn and encourage others to do the same!
Valerie Easterling . 2024-11-21
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We visited from 5.30 to 6.30, having two mains for £12.99. Incredible value, and tasty, decent sized portions.
Susan Middler . 2024-11-18
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Didn't have food but did have coffee which was lovely. Staff were so friendly and nothing was a problem. Will go back.
Katrina Darroch . 2024-11-11
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Great pub in outskirts of Aberdeen city..
Ewan Geddes . 2024-11-09
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Review on great customer service from Sharon, the Four Mile General Manager in response to a query I got in touch about. My query was resolved promptly & in a very friendly manner. Thank you.
ANGIE SCOTT . 2024-11-07
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So glad we went in whilst walking past tonight. We were in the cusp of the end of serving hours but they kindly allowed us to eat and were very lovely and helpful with it. They even allowed us to sneak in some extra 🍫 calories for pudding 😄 Heather was lovely and friendly and kudos to Andrew for doing to desserts as well. Salr and pepper 🌶️ chicken hit the spot although watch out for the 🌶️ as they are 🔥🥵
kandihmss . 2024-11-07
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We arrived after a long day of travelling and we have just picked up supplies and we popped in for a bite to eat it was close to the closing of the kitchen but Heather was super helpful called the kitchen and was happy to take our food order. After we had eaten we asked if we could get dessert and once again so helpful even though Kitchen was closed Andrew the chef kindly agree to prepare our desserts fantastic service and super accommodating.
Kevin Henman . 2024-11-07
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Very friendly and helpful service. Food was delicious. Would recommend.
Stuart Alexander . 2024-11-04
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Normally just come here for a drink or 2 but decided to give the food a go. Lounge was very busy due to live football on a Saturday night. Huge credit to the staff for the service. Food was very good. Steak cooked to what I asked for. Not big quantity but well presented and value for money. Will be back. Well done staff 👏
Chiselspanner . 2024-11-03
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Dog friendly bar, great service and friendly atmosphere with the locals.
Graeme Parker . 2024-11-01
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Pub came recommended from a friend so we booked as were going to P&J live due to traffic we were late. Table was kept for us and we had a variety of different dishes and each one was very enjoyable, cooked fresh and piping hot service was quick and staff were all polite and helpful
Hilary Bolda . 2024-10-29
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Excellent meal here pre theatre at P&J live. Lady doing it all on her own so a wee wait fir food but we'll worth the wait too. Very reasonably priced too. Would recommend. But Book very busy at theatre times.
sectioncommand . 2024-10-19
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For visiting the P&J concert venue this inn is ideal as close to centreI Be warned to book in advance a d give your party plenty of time as customers were having to wait over an hour and fifteen minutes to get their meal served Staff seemed to be in very short supply (1 waitress and 1 bar person ) on duty for a fully booked reataurant Orders were also very slow to arrive from kitchen and not necessarily in the order they were placed When manager arrived and was asked for a discount on Bill the customer accused of jumping on the band wagon This would never have happened if more staff in kitchen and in restaurant were available On a good note when it did arrive and you had time to eat it it was very tasty and not
Willietam . 2024-10-18
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Came in to watch the football with my wife,we ordered 5 dishes from the menu.Two of those were the chicken strips,the pulled pork tacos were really nice,the hallumi fries were great ,my wife loved the battered haggis.only downside I suppose its £2.95 for a can of coke .
Kevin Woodhouse . 2024-10-07
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We had lunch this week, a mix grill and a burger food was fantastic, and service was 5 star very friendly even when they were just opening 👌
Barry Ross . 2024-10-04
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Really enjoyed our lunch today I had bbq burnt ends burger. Great deal £10 for burger and a pint . Great start to the week
Brenda Reid . 2024-09-30
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This restaurant exceeded our expectations by a long way. Excellent freshly prepared food at very competitive prices. Great staff and quick service. What's not to live?
D M . 2024-09-27
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One of the only places we found open on Sunday night. The beer was cold, and the food was lovely. The young man running the bar, and the restaurant was very attentive and didn't stop. We were pleased we stopped here.
Glenda W . 2024-09-14
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The staff are amazing and help you when needed there food is lovely and quick service especially the lava cookie is to die for
shona milne . 2024-09-12
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Veldig lite spennende. En sirloin biff som var gjennomstekt og seig, ok chips, slapp salat og en merkelig sausekonsistens som ikke inneholdt garlic. Tregt å bestille…
Iselin M . 2024-09-09
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Good pub, funny people. Long wait times on the food however.
Jan O. . 2024-09-03
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Food was amazing and best of all dog friendly. Brought a water bowl for my dogs. Service was great. Ended up going on both days for dinner and lunch!!
Crista Armeni . 2024-08-30
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Excellent place to visit. Very friendly staff, clean, good atmosphere. Televisions mounted on walls for football. The meals came quote quickly
Iain Angus . 2024-08-25
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A quick Google to find a doggy friendly pub brought us along to here. Rang for a table, and got us in on a Sat night which was great. Food is just what you expect from a pub- but done really nicely! Ordered the honey chicken burger, katsu chicken curry and kids nuggets and all of us were happy. Plus, the football was on so my hubby was happy! Definitely a recommended place to visit if you’re with your furry friends and want some pub grub.
Phillippa C . 2024-08-18
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Went with the wife for lunch. It was lovely. I had the fish and chips , which was tasty, the batter on the fish was nice and crispy and chips was crispy on the outside and fluffy in the middle. My wife had the hunters chicken which she also enjoy.Reasonably priced too. We will be returning at some point in the near future.
Dave . 2024-08-14
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Food fantastic. Great menu. Five stars to the chef and for his presence in the restaurant. Bar and waiter staff very attentive.
Katy285 . 2024-08-12
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Went for the first time in a few years. What a difference, food was really good. Sharon the manageress very friendly and welcoming. We will be back. x
MARY G . 2024-07-18
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Popped in for a quick bite to eat while passing. Staff are lovely, food was quickly served, place was nice and clean. Only thing I can complain about was the music (my old age I think)
C J . 2024-07-13
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Lovely fish supper and great friendly welcoming staff and service
Marianne Shepherd . 2024-06-20
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Knowledgeable bar staff, excellent table service from Katherine, friendly, helpful and efficient. Our meals where tasty, well cooked and served promptly. Just what we needed, we'll done.
ash hofert . 2024-06-15
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Nice friendly pub, staff were very kind and welcoming. Stopped in travelling past, had a great meal and was even given treats for the dog! Will definitely be back
Raymond G . 2024-06-05
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Met up with freinds for dinner best thing about the place is the staff barmaid was lovely freindly very helpful. The food was mediocre at very best and that's being nice macaroni had not seen any cheese .gammon was that overcooked it was hardly eatable I gave up half way through katsu curry was dry and tasteless and steak was very overcooked
Patricia Gibson . 2024-06-01
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Decent beer and food prices a great find in Aberdeen
Helen Buchan . 2024-05-31
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Great food, amazing and friendly staff. I was traveling to Aberdeen. I saw this restaurant and decided to stop in extremely happy. I made this decision after traveling for a week and eating at pubs and small places. This place felt like a hole cooked meal at great prices. If I am ever in Aberdeen again, I will be going here
Cody A . 2024-05-30
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Close to the Travelodge, comfy friendly atmosphere. Nipped in for food, great selection with specials offered. Staff were friendly and helpful having made no reservation. Great value food. Three drinks and two main meals for less the £30 can't be bad.
Dean Meller . 2024-05-29
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We dined here several times while in Aberdeen for a few days. Excellent pub food and friendly locals. Walking distance to our hotel (Aloft). Highly recommend.
Bindy5London_Ontario . 2024-05-29
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Food was ok. Service was very slow, however it was on a night that a large event was on at tecca. Food is very well priced
dan sargent . 2024-05-24
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Can’t thank the four mile and staff enough, they went above and beyond to accommodate alzhimers scotland aberdeen and laid out an amazing spread. Absolutely wonderful friendly staff and an amazing atmosphere. Well done guys!
Diane M . 2024-05-21
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We recently holidayed in Aberdeen and decided to try the Four Mile Inn for our evening meal. Was not impressed at the start as the car park was full of rusted nails, however we avoided any punctures and was warmly greeted as we entered the premises. The menu was extensive and what we had was lovely, I chose from the seniors menu, I am not that old 😊 and it was enough for me ! Would we return ? Most definitely if we are ever in the area again !
hgray10059 . 2024-05-15
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We recently holidayed in Aberdeen and decided to try the Four Mile Inn for our evening meal. Was not impressed at the start as the car park was full of rusted nails, however we avoided any punctures and was warmly greeted as we entered the premises. The menu was extensive and what we had was lovely, I chose from the seniors menu, I am not that old 😊 and it was enough for me ! Would we return ? Most definitely if we are ever in the area again !
Hugh Gray . 2024-05-15
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Didn't have food but nice and friendly pub
Margaret MacRae . 2024-05-06
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Don,t Bother unless its for food. Some of the "Bartending" staff are more interested on being on their mobile phone than serving customers, give the impression their carrying out Community Service rather than tending bar !!!! & doing you a favour when you do get their attention.
Gus Murchie . 2024-04-29
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Was a good time there friendly staff and great food
Barry Dalgarno . 2024-04-11
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Went here for buffet after funeral, booked for 25 people. Even though we arrived 30 mins earlier than booked this was not a problem . Staff were very helpful and met our needs. We had sandwiches ,sausage rolls, pork pies chips, salads and coleslaw. The tea and coffee were complimentary. Although the rest of the restaurant was busy the food kept being replenished. This was a place we used to go to anytime we were in this area as family stayed close by. Would definitely recommend even just popping in for lunch or dinner.
Marlene R . 2024-03-30
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Very busy one barmaid on poor girl rushed off her feet got fed up waiting so just left get a grip this pub could be a goldmine what a waste
Neil Rankin . 2024-03-03
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Cracking pub, friendly staff, great atmosphere 👍
John Reid . 2024-02-28
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Great food, atmosphere and cocktails
Jenny Dunlop . 2024-02-26
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Fish is too die for. Unfortunately have visited a few times since now has new manager not impressed at all . Restaurant was fully booked however only had two staff on for both bar and lounge.Total shambles people waiting for meals that came out still frozen queues to pay at bar . Very poor management considering they were fully booked should have at least 4 staff on . By the time another staff member was called in rush was over . Witnessed people just walking out some without paying. Have worked in hospitality for many years . This was a total shambles.
Susan McLeod . 2024-02-24
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Came in tonight with a few friends for food and drinks. We were served by Iola and Olivia. Excellent customer service and a great pub
Susan Reid . 2024-02-13
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Went along for lunch at 1.30pm. Easily got seated and staff very friendly. Asked for recommendations, and had the fish and chips based on this. They were delicious! Would visit again
aiwxo . 2024-02-11
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Never, ever been...so first time for everything. Very clean bar, was welcomed by a lovely Heather, very friendly, happy and an amazing bar person. We had a bite to eat 10/10 compliments to the chef. Overall definitely be back, thank you staff who made my Sunday extra special
Olga K . 2024-02-11
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Really gone down hill. I used to live not far away and Claire was great. Now the place is just a dive. Full of grasses and snakes in the grass. Avoid now at all costs. A shame. I'll never go back and have warned all colleagues from up north the same. It's not the quality of the pint or food that's lacking. It's the customer service that lets the place down so badly. As the old song goes, "it's the attitude, stupid,"! The staff really need sat down and bollocked. Told that they are not doing the customers a favour by serving them. I understand a lot of customers can be difficult, however that's the name of the game. I stuck up on the notice board at Lossie and Elgin police station never to stop here, simply due to the attitude of the staff. Very disappointed overall. Hopefully, someone will recognise that there is room for improvement and maybe make things like they used to be. Once upon a time it was a friendly local, community place. Sadly not anymore.
Glow in the dark RAF . 2024-02-06
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Friendly bar, good food, great atmosphere. Heather and Frank behind the bar in particular are very welcoming and an asset to the bar.
Linda C . 2024-02-01
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Nice friendly pub. Great food and good Guinness. Shout out to Iola and casey.
Alan Buchan . 2024-01-30
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Came for Christmas dinner and got no meal. Was absolutely shocking. Chef didn’t turn up and manager was cooking for about 50 people. Was offered again to come back for free 3 course meal and drinks and I can say this made up for it. The manager came to apologise and Heather the waitress was amazing. Catered to everything we wanted. Couldn’t have been more attentive. Was checking on the table constantly and making sure we was ok. 10 out of 10 for heath. The chef from Christmas Day came to the table with a terrible excuse for letting everyone down on Christmas, I must admit him standing behind us all for 5 minutes was not a nice experience. Heather though really made up for our terrible day
JpI G . 2024-01-19
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Even though we phoned to say we would be late due to weather they did not tell kitchen was closed. We had driven 70miles and had to find somewhere else to eat.
Mary Hayter . 2024-01-06
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Basic food but tasted ok Friendly atmosphere Service a bit slow as busy but Friendly and welcoming
Peter Beiersdorf . 2024-01-04
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Booked table for family on Christmas Day costing £50 for adults and £30 for children.On arrival went to bar to order drinks and was told it would be table service only so sat at our table expecting to be served quickly as all pre-ordered and paid.Almost an hour later starters arrived for most of table but myself and my grandson.After two reminders my soup arrived cold and my grandson didn’t even get kids starter? Another hour later mains arrived again for some of the table and most people finished by the time rest arrived which ruined the experience as would be nice to eat together and this caused me anxiety.Finally pudding arrived and was shocked at the portion of Xmas pudding (very small) Had to keep looking for staff for a drink so not happy at all.Went out for a smoke and spoke to another family who were leaving as they were so angry as they had only starter served to them and were there half hour before us and little boy was hungry and they demanded money back and went to garage for sandwich which I found was shocking on Christmas Day.We left at 6pm after 3 hours of waiting and was so upset I just went home and not to my neighbour as I usually do.I really wanted to have an amazing Christmas with my family and this experience has ruined Christmas and will never return again.I hope the manager reads this as I will be looking for compensation.How dare you treat people this way ? You offer a service and fail big time so I trust someone will be made accountable ??
Mandy Melvin . 2023-12-26
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My daughter and son in law had pre booked here for our family Christmas dinner. We had paid and pre ordered weeks before so there was no excuse for what was to follow. It started well and our drinks order was taken just after we sat down. However at no time were we told that the starters would be nearly 90 mins before they would arrive. After an hour I complained and was comped some drinks. The starters arrived and were eaten but then, nothing. Still waiting for the main course which eventually turned up 2 and 1/4 hours after we’d sat down. In the meantime my daughter had to leave and go home with her 2 small children as they were so hungry. Their Christmas dinner ended up being pasta. When the meal finally arrived not only did it look unappetising it was inedible. I complained again only to be told by a member of staff that he’d given up his Christmas to work and that I shouldn’t be complaining. I kept asking to see the manager but I was constantly told she was unavailable because she was cooking. I did finally get to speak to the manager and I asked her if she thought this was acceptable and how would she react if it were her family. She tried to defend indefensible and when she couldn’t she stormed off. Another group heard her say “get him out” I felt so sorry for my daughter who was crying when we got home. This was not her fault at all. We did eventually get a full refund. It reinforces that old adage. You get what you pay for. Ergo we paid nothing and got nothing!
pompeyrew . 2023-12-25
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Ordered the Katsu chicken and the fish & chips. Took about 30 minutes for me and my friend's food to arrive but it was delicious so I can't complain.
David Li . 2023-11-24
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Had a wonderful hearty supper on a blustery cold night in Aberdeen. They were dog- friendly, and very welcoming to us. Hospitality/ service was amazing. The food quality was excellent and a great value for the cost. We were so impressed, we will definitely be making this one of our regular stops. Thank you to the lovely staff there! 😊 Well-fed, weary traveler with puppy
Esther Frick . 2023-11-01
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Absolutely fantastic. Went for a meal after a long day on the road. The atmosphere was warm, welcoming and friendly. Staff were incredibly helpful and polite and the food was flawless. They also put a *big* emphasis on making sure the kids were served first and looked after. I couldn't recommend enough. What a lovely place.
charlene Asbury . 2023-10-31
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Nice pub, busy, decent sized portions and close enough to PnJ Live...defo go again
David Carnan . 2023-10-30
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Had a lovely meal here with my daughter before an event at teca. She had macaroni cheese and I had gammon steak. Best gammon steak I've had in years! Staff very friendly and helpful, food delicious and very good value.
Gill Dewfall . 2023-10-22
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Did not eat nice pub nice staff nice atmosphere
James Paterson . 2023-10-20
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I have been waiting for nearly 1 hour for my mix grill steak.. I have never had to wait so long for food, there is also.others waiting as long. Its not even bus the bar was under staffed for a Friday. I also seen another table waiting more than 1hr 35 mims for burgers that's even after staff where told. Shocking
kevin white . 2023-10-06
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I like to Thank one of the Staff from last night (Jackie) she was so nice to our Dog 🐕 she even give some of her Fish supper for a treat to our dog ,our Dog will defo look for Jackie on her next visit.
William C . 2023-10-01
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Food is basic frozen reheated. But the staff are brilliant
Maureen Sayers . 2023-10-01
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Food was dire had a chicken bacon and leek pie with a side of cheesy garlic bread. The pie was stone cold. I sent it back the SECOND time the pie was even colder. I ended up getting a refund. The barmaids were so helpful and very apologetic. I'll only ever be going there for drinks from now on lovely atmosphere but drinks only. The only reason I'm giving the food 1 star is because I can't take away a star. I'm a chef I'd just finished a 12 hour shift and thought I'll have food to save me cooking. I ended up cooking anyway
Sean Tough . 2023-09-29
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Food average,but lovely friendly staff x
Alison Bufton . 2023-09-28
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Been here a handful of times while working in Aberdeen but this was the best visit made fantastic by the barmaid/waitress/probably(should be if not)supervisor working tonight. Didn’t ask her name but was dark haired, smiley, slim and had a plaster on her arm as though she’d recently given blood (for staff recognition purposes). Welcomed me and gave me the option of table service, ran through the menu and told me that the gammon was unavailable but gave alternatives, gave the impression that nothing was too much trouble. Bubbly personality that really uplifted after another week away from home. Genuinely, the best service I’ve had in Aberdeen. She didn’t stop working for as long as I was there and as I left she was busy with other guests but gave me a smile and a wave through the window as she cleared another table. I hope Belhaven Pubs have a staff recognition program and I’ve given enough detail to make sure credit goes to where it should. Thank you!
RummyRoo . 2023-09-20
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Food was disgusting cremated sausage and everything else under cooked and cold
ilike cheetos . 2023-09-14
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Took 90 mins to get food but we were fine with that as well warned by waitress. Chef needs replaced but think they are aware
Stuart79M . 2023-09-02
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Bar service is great but I think the chef is smoking crack judging by the food he is putting out
John Deere . 2023-08-20
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Didn’t have food , service was good , although it was quiet .
Paul Gibson . 2023-08-14
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Hi well worth a visit food was great and a grand atmosphere
Andrew McEwan . 2023-08-14
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Lovely wee place for grub. Belhaven owned so set menu. Good food.
Marc Caffrey . 2023-08-04
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Booked for a meal as staying in a nearby hotel. Was a bit disappointed as we gad checked the menu prior to booking and when we arrived the munu was not the same . The choices were far less, I had the fish and chips, and it was pretty poor also ordered a pitcher and could not taste any alcohol.
tracy friary . 2023-07-13
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I went here for a few drinks and a pub meal. It was great. Lovely lively atmosphere, no dramas, nice people. Nice traditional pub food. Nothing special but that's the point, traditional not messed with,good value, good food. The place does look slightly ropey from the outside if you haven't been there before. But if you're from out of town like me, don't let that put you off. Go in. You'll have a fun friendly night
99Display_Name99 . 2023-07-05
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I don’t usually put 5 stars for everything when I go out to eat I am making an exception for the four mile bucksburn my friend and I had lunch there today and we could not fault anything the chef even came to our table to make sure we were enjoying our meal. The food, staff,atmosphere what’s not like! I totally recommend this establishment
Maisie-lee McGregor . 2023-06-30
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Meal first class. Staff couldn't do enough for me with my allergies. Would highly recommend the seniors menu. 3 course for 7.99. More than enough
Linda Cormack . 2023-05-31
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Nice place but busy food was really tasty except the chips were cold service was really slow for food don't know if I'd go back
linda simpson . 2023-05-05
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Thank you to all staff for a lovely meal and drinks before seeing Michael buble, Sean went above and beyond to make this happen . I would happily recommend giving this place a visit , amazing food and friendly staff, see you again soon ...
Sandra C . 2023-05-01
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I have not been to Four Mile Inn for many months and thought we would give it a try, 2 meals for £12.49 during week great value. We ordered an all day breakfast and the chicken and leek pie. The pie was okay, nice flaky pastry and a portion of gravy with lovely mash. The all day breakfast was appalling, we arrived early evening and the eggs and bacon looked as if they had been cooked at breakfast totally inedible. The lady who served us was lovely and asked if we would like something else so chose another dish off the menu. I had finished my meal and 25 minutes later still no sign of my partners. Found the waitress and asked to check what was happening she came back and said the chef had forgotten!! We were not happy but she was apologetic and gave us a voucher to use at another date. We gave it another go to see if this had been a one off bad experience. Arrived at teatime waited for 20 minutes for a member of staff to show face, no staff at the bar, young dark haired girl laughing and joking in the bar with customers and another member of staff, whilst a queue of people waited in lounge to be served, we decided to leave and go elsewhere, 2 other tables also left at same time and commented how downhill the service had become, the clientele were mostly all over 50 and the music was pumping more suited to a club! Not appropriate for this establishment shame as other equivalent Belhaven pubs are really great.
Ali Bathgate . 2023-04-22
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Went out with my husband and 2 young boys. Last day of the Easter holidays and thought it would be nice. Have previously seen good reviews so decided to go for the Sunday carvery. They were not doing the carvery so ordered Hunters chicken, the lettuce was limp, the chicken was over cooked on 1 side and the other side looked like jelly. The chips looked crispy, they were hard and cold and the onion rings were obviously cheep frozen. Think in my life I have only complained about food in a restaurant once, I would rather leave it and say nothing. I feel bad that I let my children eat theirs but they were literally crying for food. I also feel bad because the bar maid who was serving us was lovely, so sorry. Worst meal I have had out in years.
142carlyg . 2023-04-16
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Great food and lounge. Recommended
Barry Hume . 2023-03-22
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The food is brilliant can't fault it same with drinks menu. The only disappointing thing is there only one till and it can take a while to get served. Staff are lovely always apologising about the delay
Amanda Buchan . 2023-03-17
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Following a rather bad experience a month ago at The Four Mile we were invited back to give it another go and it did not disappoint, food was fantastic and quick to come out and service was spot on. Sean the manager was very accommodating and made sure we were looked after while we were there. We were put of visiting again any time soon but The Four Mile redeemed itself. We will continue to visit once a month for our staff meetings and hope this type of service remains.
Kian W . 2023-03-11
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Was there today with.familly and all the meals were excellent..Best bar meal we have had .staff were nice and friendly..thankyou . (Shaun and Clare ).
Beatrice Ritchie . 2023-03-10
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Last minute lunch plans with family today, food was lovely! 4 different meals and not one could be faulted. Friendly staff and overall a relaxed atmosphere
Jade Gill . 2023-03-09
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First visit and plan to be back! Lovely food, nice and rustic decor, and a relaxed atmosphere to suit - all at a decent price! Main member of staff on duty (Manager I believe) was fantastic in providing food recommendations, light chat, and ensuring we had everything we needed at all times.
Lewis Pettifer . 2023-02-26
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Alrite place but very slow service. My dessert arrived 1hr40mins after I ordered and the staff seemed apathetic to that slow speed. If you like watching sky sports with a pint, I think you’ll do okay, as TVs are on every wall and pints are all they can cope with - except many pints aren’t in stock!
Calvin Sinclair . 2023-02-21
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After a long journey up from Manchester, checked into my digs. Neded a pint and some food. Got a lovely pint of Madri and a Balmoral burger for just under £20. Gotta say it was well worth it. Food was absolutely beautiful, and the staff were helpful. Met a couple of the locals who were very friendly. Food came nice and hot, looked as good as it tasted 😋. Gonna be in the area for 2 weeks so I have found a cracker here. Thanks Sean and the staff 👍🏻
gaz warhurst . 2023-02-12
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Good Evening, We visited tonight like we often do for our monthly staff meeting, and we always spend around £80-£100 on food and drink. First ordered at 19:10 (I have attached the order). After around 60 minutes the food had no turned up so I went up and asked about this, I was told by a member of staff they would go and get an update. At this time food came out the lift and went to another table to which they told them they didn’t order (clearly our food) but was to late was already being eaten/there dog was in amgust the food. After receiving NO update 30mins later I went to the bar again at 20:40 1 hour 30minutes after ordering food to be told there was a a mix up with table 13… but at NO POINT did someone think to come and ask or tell us about this??? A male member of staff on apologised and at first offered us free desserts, to which I questions given we had already waited 1 hour 30mins for food. To which he agreed and offered us a full refund and food would come as soon as possible (this being at 20:50). We sat for another 30mins until 21:30 to then have a member of staff approach us to be told the kitchen manager had phoned his chef to tell them NOT to make the food, why we had been sitting another 30mins and told absolutely nothing was disgusting.. To note we were/still are absolutely starving and will most likely go to the nearest takeaway to spend more money on food we shouldn’t need to be doing, as a side note we have ordered £40 worth of drinks already, once to go with the first time food was due and second time second food was due. We have now been here almost 3.5 hours in total as we waited a bit to order food. Extremely disappointed as this was our local and 2 of us have family in buckburn who come here almost every week so will be definitely telling them not to visit anytime soon. When we went up for more drinks we were quick enough to be charged again. I saw on another complaint the manager is back from leave tomorrow so would appreciate a response or we can visit in person.
Kian W . 2023-02-10
MORE AT TripAdvisor
If you want ur day ruined this is the place to go . Absolutely awful service , staff are extremely rude and have no idea what they are doing. 3 hours waiting for food . To then be told after 3 hours sorry the kitchen manager has told us not to make the food . Not an apology or anything . No manager available . Do not even go near this supposed restaraunt. Ud get far better service at the mcdonalds down the road .
Zack Runcie . 2023-02-10
MORE AT Google
We visited tonight like we often do for our monthly staff meeting, and we always spend around £80-£100 on food and drink. First ordered at 19:10 (I have attached the order). After around 60 minutes the food had no turned up so I went up and asked about this, I was told by a member of staff they would go and get an update. At this time food came out the lift and went to another table to which they told them they didn’t order (clearly our food) but was to late was already being eaten/there dog was in amgust the food. After receiving NO update 30mins later I went to the bar again at 20:40 1 hour 30minutes after ordering food to be told there was a a mix up with table 13… but at NO POINT did someone think to come and ask or tell us about this??? A male member of staff on apologised and at first offered us free desserts, to which I questions given we had already waited 1 hour 30mins for food. To which he agreed and offered us a full refund and food would come as soon as possible (this being at 20:50). We sat for another 30mins until 21:30 to then have a member of staff approach us to be told the kitchen manager had phoned his chef to tell them NOT to make the food, why we had been sitting another 30mins and told absolutely nothing was disgusting.. To note we were/still are absolutely starving and will most likely go to the nearest takeaway to spend more money on food we shouldn’t need to be doing, as a side note we have ordered £40 worth of drinks already, once to go with the first time food was due and second time second food was due. We have now been here almost 3.5 hours in total as we waited a bit to order food. Extremely disappointed as this was our local and 2 of us have family in buckburn who come here almost every week so will be definitely telling them not to visit anytime soon. When we went up for more drinks we were quick enough to be charged again. I saw on another complaint the manager is back from leave tomorrow so would appreciate a response or we can visit in person. (Please note this has also been emailed)
Kian Welsh . 2023-02-10
MORE AT Google
Very enjoyable ,large plates of food at a reasonable price, infact the signature fish and chips was so large I couldn't finish it ,but most enjoyable 10 out 10 ,well done shaun and his team
Brian Donald . 2023-01-01
MORE AT Google
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