Based on 25 opinions finded in 1 websites
Based on 25 opinions finded in 1 websites
Nº 2592 in 2913 in Edinburgh, City of
Nº 533 of 561 Other cuisines in Edinburgh, City of
Opinions
I came to the pavilion cafe with friends for drinks. The bar had very good music, staff member (Kinga) was very approachable and smiley. Amazing views and atmosphere lovely place to sit and have a drink whilst seeing the sights of Edinburgh!
Relax05708440402 . 2023-09-13
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Great location. Efficient, friendly service. Clean & tidy. Lovely ice cream. Decent choice of flavours & tasty. Fair price considering the location. Good background music!
Valerie W . 2023-08-29
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Can’t get a better view when enjoying a mojito! Bar man was friendly and my cocktail was delicious. Sat down with a view of Edinburgh castle. Went back later in the day to the cafe part and grabbed an ice cream (I recommend the mango sorbet). 5/5 for taste and service. Thanks fountain cafe.
Aidan M . 2023-08-27
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The service was great, very friendly staff that were helpful and attentive. The food was great, strawberry tart was 10 out of 10 and the chicken burger was amazing. Great atmosphere to sit and have some lovely food.
Fraser K . 2023-08-24
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My wife and I had fish and chips here and it wasn't too bad an experience at all. The person that served us was polite and efficient. The price of the meal and drinks very reasonable, considering that we were sitting right under the castle in Princes Street Gardens on a lovely sunny day, so lovely scenery. The meal was soon ready and quite edible - admittedly the fish was a little greasy, but still quite tasty and there was loads of chips. We considered that we got good value for money and would eat here again.
AlexTheJock . 2023-06-26
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Avoid at all costs. Probably charge you for walking past. Just a rip off. Asked for an itemised receipt because the charge was exorbitant and women acted as though she had never heard of that request.
Alwayshopefull . 2022-04-09
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Ordered 2 slices of pizza..well think that's what we got. Almost like a heel off a loaf with chewy cheese and heated up in a microwave. 2x thimble size glasses of wine at £6 each....pay less in a nice bar. Rude staff...love it when you get sighed at. Tourist must shiver at what they get and pay for here.
Philip G . 2021-10-24
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My wife and I visited this cafe and went to the centre counter to order two drinks. We were approached by a middle age member of staff who asked us to use a side counter window, which was fine. We were then left waiting, waiting and waiting ( which was odd as there were 3 members of staff and no one serving customers at the time) . My wife politely asked whether anyone was serving. Rather than a simple apology we encounted 'Dr jeckle' who began to chastise my wife saying "that's the problem of people these days all me, me, me and have no patience! My wife tried to explain that she was not like that and was politely asking, but to no avail. Dr jeckle continued his strange rant. Have to say in 50yrs this is the worst customer service we have ever experienced! Judging by the other reviews on here they are true. Probably the worst customer service on the planet. If you like rude service this is the place for you! Avoid!
Traveller47G . 2021-09-02
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The staff here are fantastic. They went above and beyond to help me and my partner in an extremely difficult situation. Can't thank you enough
480shraddhak . 2021-07-24
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Three staff, two younger ones were pleasant, but the older man was extremely rude. Who does he think he is!! Would never normally use this over priced place but my friend wanted a hot drink as it was a very cold day. Almost £13 for a small hot chocolate a bottle of fanta and two cakes. The hot chocolate was nice as was the berry muffin but the toffee blondie wasn't, it was dry and stale tasting with one tiny piece of toffee. It should have been called a chocolate blondie as the chocolate way out numbered the toffee. Plenty of other places open in Princes street were staff are nice to customers and don't over charge.
886gwenw . 2021-03-07
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I visited with 2friends on a lovely Sunny day with a blue Sky when Edinburgh looks it's best . It was extremely busy a large Queue had formed as it's takeaway only. I was impressed by how quickly we got served by a polite and friendly and chatty gentleman considering having to wear a Mask and protective gloves. We ordered from their range of traybakes and had coffees and some herbal teas. There was only 2members of staff on but they did a great job so grateful they are open at this time of lockdown.
Etravv . 2021-03-01
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My partner and I went for a walk around the centre and came across this cafe, and thought it would be nice for a warm drink and a bite to eat. When I tell you I was wrong, you'd best believe it. When we went up to the counter, we were originally greeted by a pleasant younger server who took our hot chocolate order. Then, deciding that we were peckish, I decided I would order a bacon roll, "made to order". Well, it certainly wasn't. An older man came over and began to make my sandwich while barking questions at us from the other side of the cafe. When we couldn't hear what he said, he began to chastise us for being rude, when he couldn't hear my response. My partner asked for something vegetarian, and he mumbled a response, to which we agreed though we were uncertain what he was making. When he handed us our food, it looked like someone had thrown up on my partners vegetarian "bean bun" and put a shed-load of cheese on top. Next was the bacon roll. He claimed there wasn't much bacon left and said that he wouldn't charge me for it, and when I thanked him, he proceeded to shout at me incoherently and claiming all he was trying to do was be nice. I was so taken aback, I simply paid for the food and left. When we sat down to eat it, the bacon smelled rancid, and I quickly realised why he couldn't charge for it, as it was literally grey and inedible. I would have taken my food back, but was so shaken that I couldn't bring myself. As a young woman, I felt extremely vulnerable and looking at all the other response, I don't think I'm the only one to receive this unacceptable service. Will NEVER be returning here, which is a shame as the location is lovely. To top it all off, my partner's meal was disgusting, and the hot chocolate was very watery. DO NOT COME HERE, DON'T WASTE YOUR MONEY. Go to Daneli's Deli instead, it's only around the corner and is exponentially better. #peaceandlovetodanelis
G2820CBcaitlinb . 2021-02-26
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Ordered bacon sandwiches for £3 each, the bacon looked like it had been boiled - it was grey in colour and the fat flabby. The condiments were provided in basic budget sachets - one of which had split open, and not at all eco friendly. Service was very abrupt. We ended up feeding both of them to the dog.
Q7177JJlucyl . 2021-01-30
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He kept talking over us, we were feeling uncomfortable, also asking inappropriate questions and being dismissive. Coffee was £3.20 which is ridiculous. My second and last visit as first time he was very polite and a gentleman. Strange cafe owner indeed and a unpleasant character.
Kaffee7777 . 2020-11-04
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The man serving was very abrupt and rude. He was very aggressive and the food was overpriced. I would not go there again.
ElizaSoundhorn . 2020-09-18
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The man serving us was the rudest server I have ever come across. 5 of us approached the counter, deciding what to buy. One of our party said to the server that she wasn't yet sure what she'd like to get, wherein another of our party stated what she would like. Abrubtly and aggressively he asked, "Are you with her?", to which she replied "yes" . He said in response, "Only one person speaking!", stating he wanted only one person to relay the order of the whole party, despite the fact that we were all standing in front of him (with masks on, only ordering drinks as most people had) and it was utterly pointless having one person repeat each request that he could blatantly hear. He made no apology for his outburst, and continued in the same manner--very abrupt and rude. I wanted to leave, but we'd already received one of our drinks (btw, £6 for a 330ml corona!). The other staff seemed friendly, though we had little interaction with them. This guy looked to be in his 60s and likely the owner, and if any business should go bust at this time, it should be one owned by such a person. To add, my corona wasn't even chilled--the least you'd expect for a hefty price of £6.
Vegan_Vaughan . 2020-09-18
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Negativos:Fuimos a pedir bebidas, un miembro mayor del personal que nos atendió fue muy brusco y grosero, interrumpiendo a mi familiar a la mitad de la oración para indicarle a uno de nosotros que hablara con él (diciendo que el resto de nosotros debería pasar nuestro pedido a una persona) . Estábamos esperando para dar nuestras órdenes y solo 2 personas habían dicho algo en ese momento, y nunca se hablaban entre sí. Fue grosero e irrespetuoso en todo momento, e incluso una vez que nos vio mirándonos con incredulidad, continuó hablando con condescendencia y arrogancia con todos en la fiesta.Una sola botella de Corona fue de 6, lo que eleva el total de 2 latas de refresco, 2 cervezas, 1 americana y un pastel a alrededor de 22.Los otros dos miembros del personal parecían bastante agradables, sin embargo, la forma en que nos trató el hombre mayor fue impactante, especialmente por los precios que se esperaba que pagáramos.Casi nunca escribo críticas, pero no puedo disuadir lo suficiente a cualquiera que esté pensando en comer / beber aquí.Espero que parte del dinero de las bebidas caras pueda destinarse a la capacitación del personal, para que tal vez pueda aprender un mínimo de respeto o genialidad.Positivos:Asientos al aire libre, lo que significa que puede limitar el contacto con este miembro del personal después de haber realizado el pedido.
ocondron . 2020-09-18
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Pasé aquí para tomar una copa y almorzar ayer. La comida era bastante buena, pero claramente hubo algún tipo de discusión y fue realmente incómodo e hizo que el tipo que nos atendiera fuera bastante brusco al hablar con nosotros. Íbamos a comprar un helado después, pero lamentablemente decidimos buscar otro lugar.
Dealee24 . 2020-08-01
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Hoy fue ensalada cajún pero puedes tener lo que se ofrece con tu ensalada. No me puedo quejar de esta pequeña joya valor por dinero. Sus ensaladas siempre me duran 2 días muy abundantes. Todo el personal es encantador y amable. También haga deliciosos rollos de tocino, tostadas. Vale la pena una visita si estás pasando
caz1812 . 2019-11-18
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Vi tog en pause for at nyde den fantastiske beliggenhed midt i parken, og med et godt syn til Edinburgh Place, men også til hyggen med de mange nationaliteter af mennesker som gør det samme som os, bare nyder...
Brian B . 2019-08-18
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Estuvimos en Edimburgo durante el día viendo algunas de las atracciones y un poco de compras, siendo un día tan soleado que no queríamos comer en el interior y el café de la fuente cumplía perfectamente con los requisitos con sus asientos al aire libre. Tuvimos un almuerzo ligero que estaba delicioso y satisfizo nuestras necesidades.
Waterspanner . 2019-08-06
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Hamburger was niet vers en kwam uit de magnetron. Fish en chips niet lekker en heel vet. Koffie was slap.
ChrisV2365 . 2019-07-30
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We literally stumbled Into this small cafe on Grove Street while searching for a nearby address. It was the super quiet Saturday morning of the Bank Holiday, so there was just a sprinkling of customers in this cosy, clean cafe at the time. Breakfast was good, reminiscent of sleepy Saturdays from uni days. I had the full Scottish breakfast and my husband had the salmon. One orders at the counter and the server brings the meals when they are ready. We fell into an easy conversation at the adjoining table, a regular at the cafe. He regaled us of wonderful tales of Edinburgh. We also chatted during a quiet interval with the server "Ozzie Liz", who asked about our plans and made suggestions about what to see beyond Edinburgh, including checking out the wee Gordon House B&B in Tomintoul on our swing through Speyside - which we did! Good food and good conversation made for an excellent pick-me-up. .Worth a try if you're in the Haymarket area and feeling peckish. Not fancy, but satisfying on many levels.
Canucksters . 2019-06-04
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Much improved selection of savouries and deserts with full bar service. Get down early and a sunny day to get the iconic view of the Castle and Fountain. Best. place in town for the local St Luca of Musselburgh Ice cream
StempleK3668EC . 2019-05-27
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Las vistas del castillo y la fuente de Ross son fantásticas, pero tome un café de otro lugar y siéntese en los bancos. Las papas fritas no eran frescas, estaban completamente secas, costaban casi 15 por una porción de papas fritas, dos cafés que no estaban muy calientes y dos tartas. Mucho mejores cafés y tartas en la ciudad. El personal tampoco era el más amable.Buen punto agradable ajedrez gratis disponible en los bancos de picnic.
natashak979 . 2019-04-29
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Excelente ubicación junto a una histórica fuente ornamentada y en la base del castillo. Los jueves y domingos de 2 a 5 pm son para jugar ajedrez en el parque. Yo y mis dos hijos nos divertimos jugando al ajedrez. Tomé un helado seguido de una deliciosa tarta de fresa fresca. Volveré.
Irene S . 2019-04-18
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Pregunté si la comida estaba recién hecha, el miembro del personal dijo que sí, cuando la recibí claramente no. Pregunté por la hamburguesa que mi hija recibió y la mujer dijo que la comida estaba pre cocinada. Tenía un sabor terrible. Pedí mi dinero ya que la hamburguesa no era comestible. Tengo mi dinero devuelta . La comida era terrible, nunca volvería.
58kend . 2018-08-22
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66 Opinions
Felt like a local coffee shop due to the superbly friendly staff. A nice atmosphere. Well done to them. It should be what all places do, but they don’t. Top marks all.
2 Opinions
Treated with such disrespect. I have never had such a bad experience. Plus there was a nail in our food. Please if your staff has had a long day send them home. Please don’t have them take it out on paying customers. Awful.
20 Opinions
Un grupo de seis de nosotros nos dieron una cálida bienvenida en el concurrido restaurante un domingo por la noche y tuvimos una gran comida, muy bien presentado, bien cocinada. Amplio menú hambriento, no demasiado tiempo, apropiado para los vegetarianos, así como la carne/pescado caprichosos. Unas ensaladas y platos principales.
84 Opinions
Very dirty, 1/10 service and the workers smelt of sweat. I asked for nuts free products and all the products contained traces of nuts.
16 Opinions
I made a booking on Saturday for 3 people at 1.30pm. When I arrived, there was a sign on the door to say they close at 2pm every day. I went in and asked why they hadn't pointed that out when I made the booking that day. The male staff member said he had me down for 1pm and they've been closing at 2pm for months. I said I hadn't been there for months so how was I supposed to know that. His response was to make an angry noise then storm off through to the kitchen, leaving the lady to apologise for any misunderstanding. Very bad customer service. I won't be going in again.