Fortune Star in County Durham - Phone Number, Reservations, Reviews

Ordered at 5:30 for 8:30 and still didn’t come till 9. Food was also wrong

AVOID Ordered food at 5:30 for 8:30. Got a phone call at 8:25 saying our food was late because they only have 1 driver on a Saturday night? Food never ended up arriving till 9pm. Then our order was wrong, opened a dispute with Just Eat and sent them pictures. About 30 mins later got an unprofessional text from the woman at the shop. I explained why I had complained to Just Eat and just got another unprofessional response. As for being 5 miles away from the shop, it’s an 11 minute drive and if they’re not happy with that then make their delivery distance smaller??

delivery time good - unfortunately food was not. Hard, stale and majority was binned. The satay sauce inedible such a shame first time ordering and won’t be back

really enjoyed it , everything was lovely , will definitely be ordering again thank you from woodland view x

First time ordering from Fortune Star & the food was gorgeous. Will certainly order from here again .

Perfect really enjoyed the chicken and sweetcorn soup aswel as house special sweet and sour. Probably my favourite Chinese takeaway in my local area. Highly recommend

food was cold, dry hard chicken, not nice at all

Very polite driver, food was on time, I normally don’t face this issue when I’ve ordered in the past but tonight the quality of the food wasn’t nice.. the curry was oily and watery, the shrimp where to tuff to chew on, the salt and pepper chicken was well over cooked and very hard to chew also.

1st time ordering and last. Food arrived 30 mins early, didn’t mind but was cold. Food was very bland, beef went straight in the bin, didn’t wanna break a tooth, so did chips as they were all scabby. Chow-main was slushy type like. Total waste of money. Only nice thing was the prawn crackers

As always the food was delicious. Delivery as promised. Have used this takeaway several times and never been disappointed.

15 mins late delivery, nothing nice, crispy or enjoyable about the rubbery crispy beef dishes. Awful! A total waste of £50. Never again! Awful!

I've been ordering from here for years. easily the best ribs I've ever had!

i won't get Chinese anywhere else in Durham its my favourite by far.

The first and last time. What was supposed to be crispy duck with pancakes was tiny chunks of mostly fat with no pancakes. Wontons has barely any filling, so we're essentially just crisps. Thought for a moment there might be a positive with their being a lot of beef in the black bean sauce, but beef in question was either undercooked, the worst cuts of meat possible, or both. Total waste of money.

Used many times food is always lovely and hot and delicious always on time staff are very friendly would highly recommend

Was ok sorry it seemed noodles seemed slimy and stomach felt awful after eating won’t be back

Food nothing special. Quite bland. Dry and only one prawn in house special chow mein

Delivered bang on time, food was red-hot and absolutely beautiful. The delivery driver was really nice and pleasant. Thank you!

Fantastic service and unbelievable food highly recommended

Very tasty on time and red hot fab

Best one yet. we love this takeaway.

Good first experience. Thank you

Perfect as always. And so accommodating changing the sauce on request. Best Chinese in the area.

Not happy. Waited nearly 2 hours. Food was barely hot. Would like a refund

Easily the best takeaway I've had

Got the yummy box and crispy duck. The yummy box was unedable as was overcooked for to much and was nearly snapping my teeth,the chicken wings were just bone and burnt batter and salt and pepper beef was just no beef and solid. The duck was not crispy at all. Total waste of money will not be retuning

Just ordered a takeaway from Fortune Star, food was absolutely fantastic. Would definitely recommend this Chinese 10/10

Ordered the munch box wasn't great

I love chinese food and thought id try these tonight but the crispy chicken and beef was well overcooked just no meat in it chips were overcooked and hardly any but the curry parcels chicken balls praun toast and apring rolls were lovely unfortunately we wont be using again thank you though

Lovely food as always, delivery as expected, however we just stipulated as soon as possible, given it was a large order it arrived in a timely manner. Would recommend

Chicken and sweetcorn soup was too salty.

Once again the best food around

Tasty food which we have found is lacking in other Chinese take always recently. Good price too!!

Delivery was on time but chips were stale and cold, honey chilli chicken was chewy and slimey inside. Duck pancakes were nice

Amazing salt & pepper chicken wings (they actually had meat on them) and the flavour was spot on. Followed this with a very tasty crispy beef in Peking sauce. Will be ordering from here again.

The wait was well worth it beautiful flavour and well cooked. I wish all places would be a little late and deliver that standard.

First time ordering will defo order again food was absolutely lush. Best chow mein and salt and pepper chicken round here.

Once again absolutely delicious

The only good thing was the delivery time. Got to assume it was quick because everything was yesterday's warm up. 90% of this was inedible. Lesson learned.

Delivery was fast, but the food was disgusting. The duck was mainly fat, not a bit of crispy in sight. The pancakes were hard and glued together, you couldn't even peel them apart. I didn't bother complaining. I just will not return.

First time using this Chinese and it will be the last. Chewy chicken, nearly all batter. Rice was nice and the delivery driver was polite.

Absolutely lovely we had crispy prawn and chicken in Cantonese sauce with noodles, fried rice, spare ribs in peking sauce was unreal defo be ordering again

Despite a very late arrival due to shortage of drivers the food was still lovely

The chicken ball the toast and curry was nice but the rest tasted like someone put perfume on it

Lovely food delivered on time and piping hot!

Great food and the restaurant rang me to say there was a problem with delivery which was nice of them

Absolutely lovely food! Best we’ve had in ages!

Delivery on time but unfortunately I asked for salt& pepper ribs but instead got what I think was dry Peking ribs ☹️

I ordered on an exceptionally busy night, they called me to confirm that there was going to be a delay and when the food arrived it was still piping hot. The customer service was great and the food was too.

It was cold and the pork was full of fat… very little meat

Duck was disgusting, it was all fat and skin. Also only got 6 pancakes which completely fell apart. Wontons are literally just crispy with nothing inside of them. Sweet and sour chicken was far too chewy. All went in the bin

Gorgeous food as always, couldn't fault it. Only takeaway that takes pride in making sure the customer is 100% happy with their order time and time again. Would recommend 100%. Thanks again for a gorgeous tea.

Fantastic amazing amount of food always arrives on time and lovely and hot 🥵 well packed.will buy again amazingly the best there is to order via Chinese in our local area vai just eat

Some food delivered just warm, but restaurant sent replacement out straight away with free item, which was delicious! Kept in constant contact with me via phone and also text well after food delivered. Couldn't fault this restaurant for service, food or communication. Thank you 🙂

Tasty but chips didn’t taste fresh

Everything was great, but the satay was outstanding.

The hot and sour soup was really nice. The king prawn noodles and the bamboo/water chestnuts were awful. Most of it went in the bin. I’ve ordered from here before and it’s been decent, just not tonight.

Arrived early (35-40 mins after ordering) and the food was fantastic. Good portion sizes and would definitely recommend!

Great chicken and sweetcorn soup. Duck pancakes were lovely and plenty duck. No fat.

The takeaway called me with updates, they were just busy, food was amazing as always, appreciate the phone calls, felt sorry for the driver he was very polite, cant be helped, food and service was still amazing, my favourote chinese

I don’t normally leave reviews but I had to. This was the nicest Chinese takeaway that we have had in a long time! Food arrived on time (although delivery driver was apologetic for how long it took) It was piping hot and absolutely delicious. We will be back!!

Food was absolutely lush ! Specially the duck .. would of been absolutely perfect if the drink i ordered came with the meal tho .. cba to even ring and wait for a can 😂 first time and deffo be back

I had chicken fried rice at a cost of £8. All that was in it was dry chicken and rice, definitely not worth the money. Granddaughter had chicken balls which were overdone and greasy. Very disappointed,

Worse chinese I've ever had!! Total waste of money.

Just taken delivery of this. We have given this takeaway various chances as the food is nice, but this is it for us. We will not be ordering from here again, as when I called they couldn't care less.

Diabolical. Sauces were all over, lids destroyed and food all over the bag. We have taken photos for if needed, but will not be ordering from here again.

Didn’t turn up with order, didn’t tell us it wasn’t coming. Didn’t give two toots on the phone. Now £40 out of pocket, no way of contacting just eat. Utterly despicable, DO NOT ORDER.

House Special in Peking Sauce was nice but could do with more sauce. Salt and pepper chips were disappointing and poor value for the price. Prawn crackers were good. Delivery was at the time stated.

Chicken balls were not cooked and 90% batter. Prawns were like rubber. Chow mein chips and curry sauce was nice

Don’t get me wrong it did arrive piping hot like previous reviews said. We ordered a salt and pepper munchie box but nothing tasted salt and peppery, the chicken was a weird texture and the beef was cremated.

My new favourite Chinese, order was piping hot and spot on, the salt and pepper spare ribs were to die for

Always great food . Many thanks

Lovely food, came super quick and can’t wait to order again!

Absolute disgrace never sent my food out spent £33.10 and didn’t have the decency to answer the phone never again wudnt give a star but had to absolute joke

Again again again always beautiful food

Excellent food. Good size portions

10/10 as always. Highly recommended

It seems like my order was forgotten and I had to ring twice to find out where my order was. The food was very delicious when we did finally receive it.

delivery guy said he had car trouble so was longer than usual but delicious food as always

Beautiful food. Piping hot and very tasty

Waited so long and I'm sorry but went in the bin

Surely I must be one of there best costumers can’t get enough delicious every time back soon

Good delivery and on time, food was lovely will order again

Very little meat for a special curry. Both currys over loaded with mushrooms and very greasy

Food delivered within time window given and was delicious. The chicken was succulent and very tasty, prawn crackers were to die for. All good was very tasty

Delivery man was so professional and kind. Thank you.

We ordered a Thai Green curry dish which was nothing like Thai Green curry. I understand that restaurants have there own recipes but this did not resemble Thai Green curry whasoever. It was more like an extra hot satay sauce. The colour of the sauce was dark brown and it was very hot. Thai Green Curry should slightly green, creamy and mild. If you can’t make it you shouldnt sell it. I asked the takeaway for a refund as we couldnt even eat it, it was that hot. No refund given. This is the 3rd time we’ve ordered from the restaurant but will not be ordering again. Very bad service.

Food was beautiful and piping hot - will definitely be ordering again!

Once again delicious must be there best customer by now hahaha look forward to ordering soon

Once again absolutely delicious look forward to ordering next .

Lovely fresh food, delivered fast and piping hot. large portions of chips and curry as well as crackers. Won tons were banging too! Beautiful big king prawns and chunks of beef and chicken in the Singapore noodles. Id of like it abit more spice but definitely will order again.

Food was lovely and you get alot. I asked for one of our chicken curries to be spicier and they made it happen for us and even wrote on the tub which curry it was. It is the little things like that which shows the restaurant listens to their customers and care 🙂 looking forward to next time

Fantastic food, polite driver. Thank you . 10/10

We ordered chicken fried rice and it was inedible to having chicken bones in it. The curry sauce was lumpy and so thick you could stand a spoon in it. Spare ribs were really salt. Will not order from here again.

Absolutely love the food from Fortune Star. Always beautiful, hot and on time or early 👌🙌👏

Ordered a chicken curry but got a mushroom curry with the odd bit of chicken in it which was pretty much thrown at me by the delivery driver before he ran off. Not surprised by the quality of the food, I’d run as fast as I could from that as well. Give him his dues he turned up on time but timekeeping was literally the only good thing. Not really the main thing your looking for in a takeaway though

Absolutely delicious once again

Food was lovely with a big bag of prawn crackers with it and arrived at just the right temperature, arrived earlier than the app said it would! Restaurant updated almost immediately when it said it would! Overall brilliant ! :)

The shredded beef in Peking sauce was awful: like chewing rope. The chicken balls in sweet and sour were felt with something stringy. The texture was not nice and the sauce was awful Not recommended. Won't order again.

Food is amazing from here. Best Chinese takeaway I’ve ever had, and arguably better than a lot of restaurants. Only improvement would be to put a spice rating on some of the meals, as one of the meals we ordered was really spicy. Thank you!