Domino's Newton Aycliffe in County Durham

I should note that the food tastes nice. The staff here are helpful and standards are quite high. However when you try and use a gift voucher when someone has chosen Dominos as a quality establishment it does nothing but make you feel insulted. For a business model that is based on pricing an order through 4 different ways of deals to then say you cannot use a gift voucher on any of them - it's insulting. To force you to pay full price. £20 gift voucher Pizza deal price - £12 Full menu price - £22 Once you add sides in and dips you nigh on end up having to pay over top of the gift voucher about the price what you'd pay on the deal. It's an absolute joke and once I told the person who got us the gift it upset them and it's an absolute scam. Not Newton Aycliffe Dominos fault however it's the business and I'll never visit another again. I'd rather starve.

First time I've used domino's pizza and will be the last . Ordered a pizza and chips , food just say warm not many chips and pizza topping well ..... there wasn't much of that .

Food is what you'd expect. It's better than your std pizza shop.

First time having g a domino's loved it fast service great food newton aycliffe store

They tried to charge me 25.99 for a pizza. keep them never again

Almost 2 hours for food to arrive and stone cold!! What a waste of money!

I order from here a lot an never have anything bad to say but to night the chicken wings still had loads of hair from the chicken on them was so disappointed as I got the 14 box an put it in the bin

Standard Domino's pizza, same as every other Domino's in terms of taste etc. Never really had to wait too long, usually just order at home and by the time I go to collect, it's ready. Domino's will never get 5 stars though, purely due to the price point. We do like their pizzas, but restrict ourselves to only once every few months as a treat.

Food took considerably longer than staded

Can't get an order right! 2 weeks in a row. Can't contact on phone. Very unhappy customer

Ordered online for pickup for half price pizza, we had ordered, collected and we're back home within 20 minutes. Food straight out of there oven so was still perfectly hot when we got home.

Food was cold payed 1.80 for extra jalapeño and only had 4 on the hole pizza waste of money

Very Friendly and Helpful Staff

Still low in standards although I have complained

Great pizzas and wedges for 3 for under a tenner what's not to like

Friendly staff and quick service. Location is also convenient.

Very friendly staff and good food, but staff failing to ware masks whilst preparing food and not enforcing masks on those in the store.

Good deals on pizza🍕 buy one get one free when collecting. Tried the after eight cookies 🍪 and they were lovely very sticky and chocolately wouldn't eat them all the time but as a treat was well worth the £1.99 for 4, were warm and fresh. Have had pizza from here a couple of times and so far have been impressed. Dough is very fresh and toppings are consistent and have been cooked perfectly the twice we have used them.

Very disappointing overpriced pizza with minimal toppings and cheese. I got in touch with the issue but they were so unhelpful. Unlikely to order again.

Order was ready really quickly. Fast checkout

They don't deliver to my postcode (9 miles east of Durham city)

Hairs in food get orders wrong always disaster not using again

Wraps were the worst and over cooked. Garlic pizza bread is usually unreal, was over cooked and very dry.

Domino's not much more to say it's pizza

Horrible pizza was way to salty ,delivery was good and fast

I've had the same pizza a couple of time's and I'm happy with it can't complain. I was quiet happy the other night ordered online from home and came very quickly too. I couldn't believe it when the door bell went. Was nice n hot and I know people saying too much sauce but I've had the same pizza from Dominos elsewhere in the country and it's exactly the same. And if you have a hunt around on Google you can get voucher code's 😉 ££££££ saving you 💰

more sauce on my pizza then anything else .. bin :(

Very disappointed .. is diffrent they usually . To much sauce not much cheese .

how can you call that a pizza , sauce taste like tin tomato pure , and way to much of it .

The review would have been 5 because the quality of the pizzas are very good generally. However I have a very serious onion allergy and twice now I have ordered and a couple of pieces of stray red onion have appeared. Had to throw out 2 x pizzas. Phone to ensure they know of any allergies otherwise they could make the pizza with none clean gloves and utensils and cross contamination could occur.

I complained to The manager not bothered that my order arrived cold and Squashed. Driver got lost I could see on Google that she was trying to Deliver all over Arrived late. Will Never have Domino's Again

Great food and amazing service. Pizzas were made to great standard and topped perfectly. 10/10 would visit again whilst shopping

Family have always had great service and food.

It's dominos, decent food and a higher than average price

Went here with my family must say been to a lot of dominos and this one was the best i have visited. Staff were very good didnt have to wait long for my food to come. They send texts with offers so worth registering on the app to receive these. Would definatley recommended going here but can get very busy on a weekend. Ive used the delivery service aswell and was very quick delivered within the hour. To sum up great food at a reasonable price.

Always love it there and it's always fast service

Lovely place to work for, great customers and i just love the food. Not biased at all✌🏽

Turned around at the door before even going in. 1 lad lying on the chair with his feet on the table, 2 lads rolling about the chairs trying to choke each other. Couple more at the counter laughing with the staff.

Good pizza, slightly expensive though

Nice food but prices are ridiculous and they take too long to deliver it says 24-36 mins but I’m still waiting after about an hour

The manager Adam (assistant manager I think his shirt label said, bloke in a black shirt) was brilliant, found us the best price. We only wanted a medium hawaiian which used to set us back about 14 quid (many moons) ish but told us a big ham and pineapple, apparently you guys want to keep the mushys so it's not Hawaiian now, and a bottle of lilt for less cash was mint, plus took him a while to explain an old pizza was a gonner. Bring back the sizzler guys, was the best pizza going.

Lovely pizzas good offardable deals

Needs to stop riff raff spoilers in ie kids who aren't ordering looking for someone to bother

Easy to find also 2min walk to tescos and other stores

Spot on lads sorted out a massive order for me

Great pizza! I recently ordered a pizza for collection, it was ready to collect within 15 minutes. The store was clean, and though there was only one staff member in at the time, he was quick and friendly. The pizza was delicious, and with the collection deal, reasonably priced.

Clean and tidy shop, lovely staff, quick service and lovely food.

No onions asked and paid for pineapple didn't get it poor poor shop

eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!!!!!!

Went to this store a few days ago over the weekend to order me and my friends food. I am a regular costumer at this store and the pizza quality has in fact improved massively! I feel as though you actually get your money’s worth now. Although the pizzas and sides i got were great and the young lady with dark hair who served provided excellent customer service, gave me the best deal for my order and saved me a lot of money. While I was sat waiting for my food I could not help but notice, someone I assume that was the manager as he had a black shirt on, was very pushy and kept telling the other staff off. From what I could hear they were getting told off for putting too many toppings on the pizza, which i didn’t understand because every pizza I could see that came out the oven looked fine from a customers point of view and I couldn’t see any pizzas that had too many toppings on? So i don’t understand why the manager was telling them off for this. Barring in mind I was only in the shop for about 15 minutes, just like I was told that would be how long my food would take, I just don’t feel the staff were treated right by the manager which is outrageous! It has been over a few times when i’ve been in i've heard the manager complaining about staff or “slagging” them off as they call it. I don’t think this is professional at all. However, like i said the food is great and has massively improved the last few months I just don’t think the manager is professional or nice to his staff which lets this store down. I would recommend this store, just need some improvements with the managers attitude and the way he is with his staff.

To much source on the pizza but apart from that it is a really good place

Food and staff where fantastic and found me the best deal they could, Adam was friendly and help me with the deal.

John the manager made me feel uncomfortable calling me darling more than once with people about laughing and the pizza I got was slop

Really friendly staff, beautiful pizzas

I have been to this store many times for lunch, most of the staff are welcoming some of the new ones could do with a touch up on customer service skills. Overall the food was as great as ever and the cleanliness to a high standard.

Much better than it used to be. Was literally awful when it started out. Go there quite regularly throughout the year and is usually good.

Ordered 2 medium pizzas. Fast delivery. Excellent food. Phoned up too ask how much needs too be spent on delivery as I ordered a pizza I didn’t like (not dominos fault and I did state that too the person on the phone) he asked me what pizza I would like instead and he gave me it free of charge. Absolutely brilliant customer service. Would definitely recommend ordering from there. Not once has my order been wrong. Definitely 10/10.

lush meatyore stuffed crust great service,!

Best Dominos I’ve had by far last night, ordered in afternoon for 7pm. Food was spot on and hot, Pity Bishop Auckland wasn’t as good

Nice pizza but very confusing pricing structure which baffles the best of us into submission

Only bought from here when there's a decent offer. Otherwise pricey. Clean premises, quick service, near to town centre

Attempted to order from here. Waited over an hour and a half before ringing. Was told it would be another 45 minutes. Cancelled the order as they'd clearly just forgot about it. Disgraceful and incompetent.

Really great service, food was excellent and delivered in good time! *****

While the flavor of their pizza is good, the pizza dough tends to be undercooked.

Love pizza from here, very tasty and packed with toppings. The app to watch the process of pizza making is fun too. My pizza has never been late and they always have good deals on

Really didn't rate Dominos at first but you gotta find the right pizza for you. Mines any one with bbq base.

Too many prices for same pizza at Dominos

Takeaway only. Not as cheap as other pizzerias on the town. Sweaty John’s is better for price but Dominios give you more options.

Premium pizza at premium prices, you certainly get what you pay for. Tracker is always spot on and never had any problems

On 3 separate occasions the toppings ordered have been extremely sparse, with some slices having no toppings on them at all. I think we'll give this branch of Dominos a miss in future. In fact, this could be the nudge we need to start eating something more healthy on Saturday evenings!

We have had several great tasting pizzas from here - enough variation to suit all 3 fussy grandchildren! Also great to see they support Newton Aycliffe Cricket Club by way of advertising - local support for local people - thank you

Rip off! Doesn't even taste that nice

Good service fòod is very good staff is very friendly

Aycliffe domino's is very hit and miss atm. Orders constantly wrong, burnt and missing items. Then when you phone up to complain they forget to send out the replacements. Couldnt make it up lol.