UK Pizza in County Durham

Food is absolutely vile. Worst takeaway I have ever had delivered to my door. Not only was it inedible, it took over an hour to arrive.

So we arrived to get some food for my birthday and the gentleman in the shop saw it was my birthday he gave us a free garlic bread and pepsi they help the homeless and help to save rabbits that are very friendly plz go and order it's extremely delicious I would recommend it to all of you who want to have a pizza from Stanley.

This place is absolutely disgusting!! Stale burnt pizza, freezing cold chips and I mean uncooked freezing cold! Very rude and abrupt on the phone, just a load of rubbish, don't waste your money.

Ordered food at 18:24, still not arrived by 20:40, drove to the shop at 20:45 because they wouldn't answer the phone, other people in complaining that they had ordered at 19:00 and still hadn't received their orders and phones not being answered, told that it had just left the shop 5 minutes earlier, food turned up at 21:18, cold but I got a free bottle of pop for my inconvenience 🤔 will never buy from there again. Very poor service

Food was horrible feel like I now have food poisoning absolutely atrocious

Chicken wrap disgusting. Wrap had not been warmed up so was hard and falling apart. Wasn’t even wrapped when it arrived was just folded in half. The wrap only had 6 pieces of very small cut up chicken that was just plain grilled chicken with no taste

Got the uk burger and found an insect/fly in my chips, got in touch with them on the facebook page but completely ignored. Definitely not going there again

Food is vile, cold and always missing something. Tastes like they've been up the RVI and cut strips off a corpse. Save your money and go to literally any other takeaway in Stanley for a better experience.

Don't waist your money, They send wrong food out or they don't bother sending it, if you get food it's substandard .. Don't bother ringing them they get nasty and will not refund you , even though its there mistake, they put the phone down on you. DONT WAIST YOUR MONEY .

Food was late order was wrong rang to tell them they were rude and hung up on us

Just ordered a folded pizza from UK Pizza which was supposedly to be a deal to include chips and garlic sauce and what arrived was a normal pizza with no chips or sauce. Rang them and they say that’s how it is. They wouldn’t listen that the app says different. What a waste of money for a poor pizza and I was treated appallingly on the phone even though I wasn’t unpleasant! Please don’t order from these people!!! They even put the phone down on me! £20 for two 12 inch pizzas!!!

Absolute joke told my order would b here within 45 minutes after 1 hour and 30 minutes had to ring them to see where it was after 2 hour it turned up .felt like I was eating last nights left overs

Absolutely appalling customer service skills. 2 & a half hours wait, order arrived first of all after and hour and a half (wrong order) rang back to tell them. I so luckily got the gentleman who made the pizza “that’s what you asked for” I mean it’s not, I paid EXTRA for EXTRA pepperoni, if I wanted just a pepperoni pizza that’s what I would of paid for & it wouldn’t of cost £9. An hour later, still waiting. Called the shop to be given the whole “we’re busy it’s on it’s way” malarkey. I said I didn’t appreciate the attitude & that a simple sorry wouldn’t go a miss TWICE before he acknowledged… “We’ve made you a new one for free” FREE?!?! I paid for it, and your just fixing a mistake. It’s not FREE nor is it a gesture of good will. Top it off; delivery driver get’s to the door… “He want’s the mistake one back” safe to say he did not receive it out of pure spite and principle. I mean, gotta laugh about it but howa!! manners!! Ps. I’m half expecting a knock at my door for retrieval of his pizza sometime within the next 2 hours, or 5-7 business days, who knows.

This place is a joke asked them to do a simple thing wrap me chicken wrap up separately his response that's more money then asked why couldn't explain why then a mentioned another way more money,can't get it through his daft head am not asking for more to to wrap my food up probably,and the place needs a good cleaning and so do them by the looks of it 🤬😠k and no hello are buy are anything so be going elsewhere from now onwards as will the rest of the family

Great local shop,friendly staff

Best pizza place around, been going for years. We had a few hiccups in the past but it all seems to be sorted now.

Found a hair in the garlic sauce, Also when I asked to have a dip in a separate tub, They put it on the food. When I requested to change it and have the food and dip separate, the were incompetent and blamed it on me. Nothing good about this place.

Rapidly gone down hill used to order from here every weekend for our famliy treat night..order sataurday found hair in my little boys pizza while he was eating it chips were hard and cold...past 2 weekends we've order the foods been wrong and had to Ring up for replacements only so many chances can be given looking for a new local

Nicest food in Stanley staff are really friendly

Poor quality disappointing they have alot to improve on before I go back there

Always late, always cold, food is terrible... can only give so many chances.

Always 5 stars from ukpizza my second home :-))) love this place

Love the chicken Kiev stuffed crust pizzas from here, the pizzas are always delicious and always ready quickly

I saw an ad for this place on facebook and thought i should try it out - it did not disappoint, lush food and quick delivery time - will definitely be ordering again soon!

Never had a bad takeaway until now...chicken rice chicken was horrible and dark and loads of fatty skin...won't be ordering again and if we are bad God help this place

The food was excellent thanks everybody at UK Pizza 🍕 👌👍😋

Massively gone down hill I used to love the food here and after giving 3 more chances to see if they could sort it after a bad experiance they got worse

We had a chicken parmo, cheesy chips and pizzas...they were the best we’ve tasted. Would 100% return when we are in the area!

Food was alright but iv neva paid 6.20 for a 10inch pepperoni anyway. Least the grease that soaked through to me jeans was free.

El peor servicio que he tratado con comida, hizo un pedido y nada llegó. No contestan los teléfonos. Nunca más.

Ordered food from here and we were told it would take an hour for it to arrive. We rang after 1 1/2 hours only to find the phone just rang off 3 hours later there was a knock at the door with a poor delivery driver trying to fob us off with a 'we have been busy' story I wont be using this takeaway service again

Terrible service UK Pizza are incompetent and very slow you're better off going elsewhere. Specifically asked for nothing on the kebab and it came covered in some greasy salad Kebab was disgusting as it is, plenty of places in Stanley that are better, I also ordered a childs meals which was supposed to come with a toy, instead it did not and the chicken nuggets where under cooked, (Which is potentially very dangerous especially if they're serving it to children. It's difficult to annoy a child when it comes to takeaways but they succeeded on top of that it took over 2 hours as they delayed our order. The worst part, we thought it may have just been a fluke and ordered a week later and guess what? They cocked up that order too.

Me and my fella ordered from here and we weren't disappointed. The food was excellent. They even separate each food item from each other so you don't end up with a soggy mess in the carton. We will definitely be back here again and very soon hopefully.

Everything was fantastic apart from their being lettuce and onions on one burger

Food nice as always but over 90 mins late is taking the mick. Ordered through Just Eat so they have access to my phone number so could have rang to explain delay. Bad customer service.

Food nice as always but over 90 mins late is taking the mick. Ordered through Just Eat so they have access to my phone number so could have rang to explain delay. Bad customer service.

Took about 2hrs to receive food.When it arrived it was lukewarm and no sorry given for delay.

Took about 2hrs to receive food.When it arrived it was lukewarm and no sorry given for delay.

Had a garlic bread on my order what they missed and when I rang they said they were too busy too bring it up and that they would make it a large on my next order I wanted it tonight not next time I order that's poor service

Had a garlic bread on my order what they missed and when I rang they said they were too busy too bring it up and that they would make it a large on my next order I wanted it tonight not next time I order that's poor service

Excellent food & extra fast delivery! Friendly staff. Very happy :)

Ordered 2 hours ago!!!!!! Still no delivery!!!!!!

Ordered 2 hours ago!!!!!! Still no delivery!!!!!!

Didn't get what we ordered and food was burned

Didn't get what we ordered and food was burned

Do not order from this shop unless you want the wrong orders and they refuse to correct the order!!!

Do not order from this shop unless you want the wrong orders and they refuse to correct the order!!!

Do not order from this shop unless you want the wrong orders and they refuse to correct the order!!!

Really enjoyed the spicy marinated kebab will order again

My pizza toppings were no longer on the base when I opened the box. Quite obviously been dropped by the delivery driver 😂😡😂

Totally shocking service waited 2 hours for kebab in the end a cancelled it

fantastic food would definitely recommend!!!!!!!!

Best chicken kebab I've had from a takeaway. Was delivered early too. The garlic sauce was tastier than it had been in the past too.

Fantastic as always highly recommend!!!!

We really enjoyed it,its not very often we have a takeaway me and my 2children, im a single parent on jsa benefit, so its not often. Meal was lovley

Been using these guys for a solid year now, they're always very polite and they're always on time.. Their pizzas are exquisite too!

Food took way longer than it was supposed to, some of the order was forgotten so we called and were told it would be a few minutes, 20 minutes later it arrived, too late. The guy on the phone was incredibly rude me dismissive when I was checking when we would receive it. Pizzas were mediocre at best, chips were dry and crispy nod all good arrived cold. Will never order from here again

This place can do some lovely food one time then the nextes time you order its rotten think i be changing my takeaways

Great service, food was delicious would order from again

food was lovely nice and hot and although i recieved a message to say it would be delivered by 6:35 i got a knock at the door same time and it was my food so was very early

The meal was 45 minutes over the delivery time

Ordered for 19:30 (7:30pm) Actually came at 17:30 (5:30pm) Forced to re-heat when we actually want it.

Food was very tasty but could of been hotter.

The take away was over an hour late, when it did eventually get to us it was cold and lacked any taste

usually the service is fast efficent and everything correct with order. today however they were late and my food was completly wrong. i got a wrap thing smothered in sauce when i ordered a chicken kebab with salad which comes with the garlic sauce in pot. food was good as usual but service really really disapointing.

Lovely food definitely order again,

Not happy this time, ordered the day before and you forgot the garlic bread. This time I asked for no onion in the wrap and u still put it in. Also there was chips in the kebab wrap when I asked for none in! Have let the last couple of times slips as we 'were' regulars but now it is just taking the mick not happy.

Lots of food for the price, defo order again.

Was lovely but forgot the free garlic bread too as we ordered over £14 even after I wrote a note asking for it too... Not the first time this has happened

Honestly the best chicken I've ever had from a takeaway!

Over all experience AWFUL! Ordered my food, waited over an hour and a half for it. The takeaway is only 8 minutes up the road and I only ordered a burger. For a Thursday this this is terrible service. Made worse by the fact this app told me it had been delivered... Yet I'm still sat waiting for it. Once food did arrive wasn't what I ordered! No drink, but two lots of spare chips?! Burger not what was advertised. Just awful, literally awful. Threw most of it away, fed the rest to the dog and made something out the freezer.

Tried for the first time tonight and will definitely be back. Bit pricier than our usual place but the quality is outstanding. Hot, tasty food, well presented. Can't hope for more!

Usually have no complaints however my partner had a bit out of one of his slices of pizza and bit into a small piece of wood ... due to this I won't be ordering again Also have picture if you need it Thanks

Delivery was for 1hour arrived in 30mins and piping hot

chicken was a bit dry, requested both sauces for kebab, it states on menu that both will be supplied but had to pick one or the other when added to basket so left a message that I wanted both, but only one sauce sent. Garlic sauce was tasty

Excellent food & service. Notes followed, friendly driver, very pleased all round, thank you.

Not too keen on kebabs but this has to the best mixed kebab I've ever eaten perfectly cooked n well presented x

bought 2 different pizzas and both were very tasteless an bland

Food came super fast xD, lovely food and delivery driver was too nice lol.

I always use UK pizza. Quick delivery and very nice staff, food always hot and good quality :-)

Still waiting for food poor service not acceptable

Forgot to send chips so I now have a Parmo and garlic sauce

Ordered a pizza at 7pm for delivery 7.55pm chased the food advised out with driver at 8.20pm. 8.50pm missed call saying they had been 3 times however no knock at the door and attitude from guy on the phone. Ordered from here 50+ times and all of a sudden multiple issues and blaming the customer ? No previous problems ! Will never order from here again due to disgusting attitude and will no longer recommend uk pizza ! Appalling service ! Oh and inappropriate to have my phone on silent whilst getting the kids to sleep apparently

just revived my pizza about 30min late also pizza is burned and didn't get any garlic like i had ordered and payed for

Excellent food & service. Notes followed. V happy thank you

Spotty dog best pizza shop around nuff said

Really nice, a little late but always tasty

2hrs 20 mins late.. Chicken kebab burnt and a average cold pizza! Not happy want a refund! Would give 0 stars if I could! Absolutely livid!!!!

Lush food and great delivery time!

Stale pita bread and cold chips. Not good

Pizza took nearly two hours to arrive and was cold

Pizza base was soggy. Not sure why. Could have been the paper they put in the bottom of the box

Chips were cold. Calzone was burnt and cheesecake was a mess in the box

Food was delicious hot and well worth the money! Finally at time I've tried this place, definitely order again!!

Good prices,good delivery times and great food

The food was cold and I ordered 2 bottles of cocoa cola and I got pepsi.

The meal was ordered at 8.10 but didn't arrive until 9.40. Very late. The pizza I had was lovely but husband said his garlic bread was cold. Don't think we'll be going here again, so I am reviewing it so I remember which one it was on here for next time.

Food was 2 hours late, delivery driver had been back to shop with my order twice as couldn't find address....when food finally arrived it was clear that it was the original pizzas which were made over two hours prior....rang and complained and requested new ones which took another hour and a half so the pizza I had ordered to arrive at 6.30 I finally got at 9.40pm, I didn't even get an apology on the phone, most certainly won't be ordering from here again

An hour and 15 minutes and still waiting for my delivery

Friendly driver, excellent food, notes followed, v happy thank you