Fort Woks in Vale of White Horse

Great food, great value, friendly, we arrived in the area late, we didnt even have food for the dog, so they cooked her some chicken especially, thankyou, If we ever in the area again we will definately be back,🐕👍

Very friendly and lovely staff, amazing food as always

very nice food and lovely people!

We love fort woks! Super friendly staff always happy to help! The food is amazing and for a great price! Can’t recommend the place enough!!

Just had The banquet sharing platter and it was amazing. Thank you

It's a good place for a takeaway. Cooked fresh in front of you.

Terrible food. Terrible staff. Would not recommend.

Tasty food, good price, fast clean service, and very friendly nice staff.

Food was not great, the special chow mein had literally 2 prawns in it and the pork tasted like plastic and the quality of the beef in the black beans beef was poor. If you go and collect you'll only see the poor hygiene while they cook 🤢

Excellent service and food. Almost all food can be made gluten free which is hard to find in this area, and staff have always been helpful when talking through allergies. Always offered free tea while waiting and chess set in waiting area too. Update/Edit: Since the review above I have been advised that they can no longer cater to coeliac due to cross contamination

The portion size between ordering in person to take away vs delivery so far apart. Better to order in person. The container for delivery is half of the in person order. Finally, a good chinese takeaway in didcot! Great pricing as well. Im east asian and this is high recommended. I tried china garden and chois- unfortunately not good and too far from authentic asian food. Fort works hits the spot!

perfect food place , lovely service

The staff were so kind and food was amazing!

Disgraceful!! We’ve had an issue before with food never showing, and thought we’d give it one more try, disappointed was an understatement. Saturday 21st: Having ordered food well within the times of the opening hours, our order was accepted, great. Even had the times of expected delivery and again thought nothing of it. Unfortunately the end time came and no food arrived, despite being told via the just eat app that it was “on its way”. I left a little time pass however after 20 mins thought this was getting a little too much. Tried calling restaurant, for my call to be cut off, tried a few times all the same. Unfortunately our food never arrived, needless to say this was our dinner, which unfortunately meant we had to grab a quick something. We’ve had delivery before with no issues however after 2 failed orders never materialising, I won’t be wasting my time again with this restaurant.

Love fort woks. Great tasty food, always fresh and hot. Good wait time. Lovely waiting/ dining area inside. Don’t use any other Chinese.

Great food as always. This Chinese is a game changer. Amazing style of cooking which is so different to all the other Chinese takeaways in Didcot. Give it a go you won’t be disappointed.

Have had a number of ‘take outs’ from this kitchen and generally very good. However, they can’t seem to get some preparations right… for example, the beef (in beef in black bean) is usually completely inedible and tough, why this is I’m not sure but it isn’t just a one off as I’ve tried it a few times and spoken to others who agree it’s just not worth ordering. If you order the right things, great!!! But there are some consistent stinkers to avoid.

Ordered today, collected ourselves which was super quick. Lady in the counter was a delight and informed us that they make not be able to give change but as it was silvers, that's fine. Food wise Yummy chips were spicier than elsewhere which is fine but they were also damper. We ordered these alongside rolls so maybe they took away from the quality of each but I wouldn't know for sure from this order alone, but I'd still advise to not order this way. (Noone wants a soggy bottom) Seaweed. Smaller portion than served elsewhere locally busy I was cool with that because YUM!!! Just order two, worth it!! Chicken chow mein. Yummy, good size portion however I do question the quality of the chicken. Beef fried rice was great. Beef fabulous and a decent ratio between rice and beef. Hats off! Fortune cookies I imagine to be ordered in so I don't like to say to much but fortunes are dull while the cookies itself is fine. I hope this helps people put in working out where to order from :)

Tried it on a wim, but very surprised with food. Rips nice and meaty and very tasty, special fried rice was the best I have had in a long time, chilly beef lots of flavour and crispy. It all came 20 minutes early. Will definitely get food from here again.

Unfortunately, I have to leave a negative review for this restaurant. While on a weekend trip to Didcot, I ordered food online. Despite receiving an order confirmation, the food never arrived. For the next two weeks, I tried to get my money back. I was ignored, redirected to different places, and my emails and calls went unanswered. The customer service at this restaurant is appalling. This is one of the worst experiences I've ever had with a restaurant. I will never order from this place again. I strongly advise against ordering anything from here. Finally when refund was agreed instead of getting it I was charged again …. And after that I finally got my money back . Stay away

Just got a takeaway, the chips were completely uncooked and the chicken cold

The food is so bad,it's just so bland and there's no taste to it at all,the fried rice the rice is not cooked properly and the spring rolls are like eating them from a supermarket

So, the website isn’t the best to navigate and I thought (and still do) I ordered for delivery but turned out it was a collection order. Luckily to restaurant phoned me and within a few minutes they delivered my order - THANK YOU! The banquet box is more than enough for 4 adults and good flavours and the pork chow mien was nice. Will definitely order again soon.

best in town hands down. absolutely delicious

Wow!! The food is so good, well worth it! Thank you!

Second time visiting this place and both times the staff have been unpleasant thinking they are far beyond there cliantel. visiting with young children and very rude as they are very busy and think they are above there costumers. Very disappointed and will be spreading the word. As a I have be told about this from other Customers. With the 2 stars on the doors rating they clearly think of themselves and not the customer.

Ordered take away on Saturday and had to wait almost 2 hours for the food, which was 1 hour longer than the estimated time they gave for collection.

Very good food, highly recommended. Lovely service, very clean ans polite and never disappointed with food..........

I placed an order online and asked for no veg in my chow mein it came with veg phoned them and they said if I went food with no veg I have to phone so they told me I would have to eat as it wouldn't make since to send out more as it would take another 45mins to be delivered I said that it was fine and I would wait it turned up again exactly the same as the first one right at closing time so i couldn't ring them or go to them so my both food delivery's went in the bin and I wasted my money not very happy but the delivery man was very nice and apologised on there behalf

We have been ordering from fort woks since it opened, we love the salt and pepper mushrooms and the yum yum chips ! Never disappointed!

The chicken tased really fresh! I shall definitely be getting another one from here again. Delivery was quick and food was still hot.

1 star to match your disappointing 1 star food hygiene rating. It such a shame as the concept works so well. Slightly improved to 2 but still not great.

Best Chinese around, never had a bad meal from Fort Woks. Fair prices and decent sized portions. Highly recommend to all

Highly recommend visiting Fort Woks! The best Chinese about without a doubt! Food is authentic and lovely staff with excellent customer service

Delicious food, great service! Highly recommend, best Chinese about friendly staff and food is always hot! Love it!!!

Great quality of food! Really fast! Would definitely recommend! Been ordering to here for a while now and they’ve never missed!

Last 4 orders have had missing items or over 1hour 30min late or order went missing or not collected. Shame as food really good

Placed an order for over £90 on Saturday night at 7.10pm... received the order at 9.45pm. Absolutely unacceptable service. I was told it would be 45 mins to 1 hour for delivery. I called to chase at 8.30pm to be told the delivery driver would be back in 10 mins to collect our order and then deliver - we are about 15 mins away so thought 30 mins max. Tried calling again just after 9pm but they close and disconnect their phone lines so you're screwed. I emailed on the night, again the next day, and again the next...no response yet. Absolutely mental customer service - or lack of! Also good luck getting through on the phone, I was on hold 10-15 mins before my calls was even answered. Won't be using or recommending Fort Woks again. Edit- update on 12/03 I’ve emailed every day and tried calling (but being on hold for 5/10/ mins I give up) and not one response from this place. Disgusting service and disgusting management. Avoid at all costs.

Foods always great!! Great customer service !! After ordering some food as my husband was away on work and I was at home with 3 children they kindly still delivered to us even though the bill was Under the minimum delivery charge. Thank you

Worst service I have ever come across, lucky if you can contact them by phone and when you finally do your lucky if all your order actually comes complete. Had delivery issues with this place before but thought we would give them another try, safe to say we will never buy food from this place again.

Scores on the doors rating 1 on 31st January 2024. Not good.

The food is really good. And the staff are friendly. Only downside is if you book online, you only find out after you’ve paid that it’ll be 1.5-2hrs delivery. Very slow delivery.

I ask for spice twice... I get normal...

Regularly get a fort woks and by far the best around!

great service fantastic food great value for money

I wouldn’t say this Chinese has the wow factor but the food is nice , it’s probably not somewhere I would eat again but that’s not saying the food is bad just didn’t do it for me to eat again , I also asked for chicken omelette with no veg and I got a chicken chow mein with veg but it’s okay , I did it eat this but would of rather of had what I ordered no worries , just an honest review of my experience

STAY AWAY First time using this Chinese. Waiting over a hour for delivery. Tried calling to ask where it was. Nobody answering phone. Then it came. £60. We were missing a dish we rang up to find rude response. The food was hard and stone cold. We had to microwave our £60 Chinese. 40mins have passed and have no missing dish. Very disappointed.

Had a really lovely dinner from Fort Woks. Food was delicious and the service was very quick. Very generous portions as well with lots of meat! Will definitely be going back :)

Great food! Amazing customer service definitely recommend

Always a great atmosphere when waiting in the shop for food to be cooked. . It’s great to be able to see just how fresh the food is that’s being cooked and the speed the chefs work . . The manger is extremely customer focused and I’ve witnessed him go the extra mile to ensure a customer is happy.

Great staff and excellent service, they went out of their way to accommodate my order. Highly recommend!!

Fantastic food! Speedy service and friendly staff! Accommodating of special requirement orders! Couldn't ask for more. Cheers guys!

After some bad times, Fort Woks is again a nice place for great quality food. But I want to highlight the extra mile the staff went for the residents in our nursing home, as they've gave us fortune cookies for everyone to support our activities for the Chinese New Year. From all of us at Wantage Nursing Home.....thank you.

Amazing food but waiting time is so long been waiting since 19.30 and it’s now 20.40

Amazing food, reasonably priced, excellent service. Would recommend. It’s our favourite for Chinese in Didcot.

I’ve tried everywhere this is the best place in town

Food is good but the service has gone down hill. We used to order from here a lot, now not going to bother. I had an email telling me to collect in 10mins - 55mins later still stood in the cramped restaurant waiting for my food. With not so much as a sorry from the boss. I’m not sure what’s happened recently but customers are definitely not the top of the agenda for them anymore.

absolutely first class ! ordered on line - called to collect. Lovely place to sit awhile....game of chess......very clean and airy and the food was 5 stars plus ! definately be going again...

First time trying fort woks and the food and service was amazing small issue we didn’t receive the rice but the manager went above and beyond to resolve the issues and we were very grateful so thank you again, very happy and couldn’t fault anything spotless kitchen and thank you to the manager for fixing our order we will be back 100% 😊

As usual the food was great, the service? Not so good. Ordered on line for collection and email received to say ready in 10 mins. When I arrived they said to give them 10 mins, this took it to 15, ok, that's not bad. After 35 mins I asked how much longer as the email said 10 mins and I'd been waiting over 30. "Well, the email isn't exact" I appreciate that, but 3 times longer than advised? After 45mins a bag of food was placed in front of of me with an abrupt "there it is" no name or order check, no thank you. As I left I informed him I would be leaving an honest review. "What did you say" he shouted back My response " well there you go" Food 5 * Service...........

Tried everywhere but Fort Woks is hands down the best.

Always a proper treat ordering from Fort Woks. Don’t live in the area anymore, and get very excited when I visit, because there really is no other Chinese takeaway like it! Cheers Rollo 😅

Cannot fault Fort Woks, it’s our go to Chinese. There’s a meal that everyone loves in the family without it being disappointing, I always find the other chineses I need to pick around what I really like. I highly recommend Chilli Beef & the Salt & Pepper Chicken. Also they’re so welcoming when my other half takes the children in, even a game of chess to occupy the 9 year old. (Picture was a sneaky treat for me whilst the cats are away the mice will play, definitely breakfast and probably lunch too) 😆

I have enjoyed several great meals recently from this takeaway. Good size portions the food has a very clean flavour... highly recommended 👌

Amazing staff, best Chinese takeaway in Didcot highly recommend.

Food is exceptional only let down by the service. They tell you to come and collect in half an hour, left waiting for nearly an extra hour. With no apology given and asked if I was always this angry when I was actually quite polite to the man.

Friday night takeaway from Fort Works! I only had to wait a few minutes inside for our order, and the atmosphere was lovely, got to enjoy watching the chefs from the open kitchen. Delicious, our faves were the yummy chips and Kung pao prawns ⭐⭐⭐ we'll be back!

This is the best takeaway we have ever used, delicious food, epic customer service and even some great banter! They are also great at allergen safety, which is hard to find in a takeaway… Thanks and keep it up guys!

Our favourite takeaway we have ever used. The team are efficient, helpful and have great banter. We have multiple allergies and they always look after us so well. The food has also always been delicious.

Great food, very friendly staff. Would recommend

Fantastic food! Never disappoints! Best Chinese around! 👍🏻

Really yummy food and service 5*

As a new vegetarian this place really offered so many options!!

Absolutely amazing service wouldn’t go anywhere else but here. Food comes on time it comes hot it is absolutely up to spec. TAKE MY MONEY NOW! even the guy who answered the phone was extremely polite and welcoming I will hundred percent keep ordering like I have for the past years

Tried most other chinese takeaways around us and I can hands down say Fort Woks are the BEST by far. The food is amazing, not to mention the incredible customer service, we ordered under the delivery minimum and couldn’t collect due to our car breaking down and they delivered it to us! Thanks so much guys, Always a pleasure!

I'm addicted to the salt and pepper mushrooms

Great staff, great food all at a quality price. , and the menu has something for everyone will definitely be back!!!

Lovely people and amazing food absolutely love the place

Fort Woks just get it right every time. The food is amazing. One of my favourites. The banquet box is the best. Definitely recommend 👌

I cannot fault Fort Woks, absolutely delicious food, great service and they will get my service every time. Thanks team.

Fantastic place, great staff with great food. Always worth the wait and freshly made EDIT- Had to wait 2 hours for our food the other day. No money off, no apology. Just really dissapointed because its such a nice place. Usually we would let it go just once but its unfortunately the third or fourth time we've had a really long wait, although this was definitely the longest. Have emailed them to discuss it further but no answer so don't expect an answer about anything if you contact them. We probably won't order from here again because we just can't risk the wait times but if you've got a few hours spare the food is great!

Really nice food, we love the duck. Best Chinese in didcot

Good quality Chinese takeout. At this price point you won't beat it.

I recently had the most disappointing and disgusting experience at Fort Woks. I placed an order online for pickup, and was told my order would be ready in 30-40 minutes. When I arrived at the restaurant, I was told that my order would be ready in an additional 20-30 minutes. When I brought this to the attention of the restaurant manager, they were incredibly rude, horrible and unhelpful. After waiting for over an hour, I finally received my order. However, to my dismay, my order was completely wrong. I was so disgusted and flabbergasted by the entire experience that I will never return to this restaurant . I cannot believe that a restaurant would treat their customers in this way. I would strongly advise anyone considering eating at Fort Woks to reconsider.

Worst service, happy to take your money, and lie about time it will be ready, was told 30 minutes for the food to be ready, then told 10 minutes, then told another 10 mins. Was sat in there for 1 hour and 45 minutes until I got my food. The manager was extremely rude and not apologetic or understanding, just told me the chef is cooking!

This is the worst service I have ever received in a Chinese restaurant ever. They said they'd email my dinner once ready but after waiting over two hours nothing showed up. I went to the restaurant and they all ignored me. I have evidence videos. So in humane. Try at your own risk

Unfortunately I feel the need to share my experience this evening. My review is based on actual events & in no way exaggerated. We placed an order over the phone , told 1hour 30/40 for delivery or 30 mins pickup. We chose pick up, the order was placed at 6.23pm. I arrived for collection 7pm. The manager said my order would be ready in 10/15mins, acceptable as it was very busy. There were quite a few upset customers in the shop as like me told a completely different time order would be ready. A couple of people asked & quite rightly the manager why he was telling customers completely wrong times, the manager in my opinion was very patronising referring to time as ‘science of time & that it was a very busy night’. The customers were only correct in questioning his style of management. I asked again at 730pm why my order was taking so long & told ‘he cannot predict an actual time’, I explained I had a family at home waiting for their dinner, that being told an order would be ready within 30mins I don’t expect to be waiting at this point 40 mins. I finally received my order @748pm. Nearly 50 mins later than expected. I asked the manager at this point what could he do for a better outcome. He begrudgingly apologised, I questioned why it took him this long to apologise & he said you can see I’m sorry. Again an absolute insult to injury. If things couldn’t any worse. I drive home to only realise the order was incorrect. It took another 10 mins to get through by phone & 1 hour for the correct dish to be delivered. Absolutely appalling.

Awful customer services, ORDER AT YOUR OWN RISK. I made an order (vegetarian option) and they had it all mixed up, brought me someone else food which had chicken. Tried to contact them and the recipient was very rude and unapologetic. I went to their shop and they ignored me the entire time even though the posters outside their shop says they close at 11pm. They made me wait outside and kept on doing whatever. No respect to their customers whatsover. If it happened to me its a matter of time before it happens to everyone else. AVOID THESE PLACE LIKE PLAGUE

Only one word can describe Fort Woks…Phenomenal! The service was impeccable with incredibly friendly staff, as well as this the food was spectacular. If you knew no better you would believe Fort Woks was located in the heart of China! I was only in Didcot for a couple of days and this takeaway definitely left a great impression!

I can’t begin to overstate how good the guys are at Fort Woks. Ordered some food for a set time for collection, however due to a minor miscommunication the food was ready too early. When I arrived to pick up, the team had already started cooking my food fresh again for me which I have to say was outstanding quality when consumed (which it always is). Now mistakes happen, however you should always judge a company on how it rectifies said mistakes and all I can say is Fort Woks really did go above and beyond to ensure I had a great customer experience! Many Thanks Again! 👍🏻👍🏻👍🏻

Excellent food and service, would recommend.

I absolutely love Fort Woks. I live in London and previously had a few meals from there whilst staying with friends who live in Blewbury. I remember raving to my friends that it was better than the takeaways I used to get from great Chinese restaurants in W2 in London (known for the quality of its Chinese restaurants). Just stayed near Didcot for a few nights and had literally the best Chinese takeaway I’ve ever had. The sweet and sour sauce was smooth and fresh; and the duck pancakes sublime - all quite standard fare - but excellently done.

Ordered collection from Fort Woks for the first time last night. We picked the Banquet Box, and everything was incredible. I usually feel tired and bloated the day after eating Chinese food, but not from here. The food was also given promptly and with a smile.

This is the best food I have ever had

Great service and excellent food, recommend everyone to come here again, and also food cooked well 👍🏻

Came here for the first time on opening day and haven’t gone anywhere else in 7 years

Send the wrong food then don't answer the phone for the last 30 minutes terrible service

Food took 2 hours to arrive. All was cold and tasted like it had been microwaved several times. Extremely dry. Forgot sauce and drinks.

great service, gave good suggestions

Brilliant friendly service felt welcomed :)