Food Star in Southend-on-Sea

If I could give them a 0 then I would, 2 weeks ago we ordered delivery from them and it was cold, it was too late to ask for another one as they was closing The 2nd time was 7/12/24 as we thought we would give them another chance as always had amazing food from there in the past and we waited for 2 hours, called them and the girl lied to us and told us it would be no longer than 5 minutes so we called to see where it was and Sam said it hadn't been ordered and I said I can do your order Sunday, no way I was going to give them a 3rd chance. We were regular customers and they don't care that they badly let us down

Do not bother! I ordered 4 items and 90 minutes later I tried to contact them to find out where the food was. They never answer the phone. Eventually, after trying for about 10 minutes, I got through and the phone was left on the counter for another few minutes. I was told that the food hadn't been cooked yet. When it did eventually arrive, the food was cold, poor quality, very salty and greasy. I really wish I'd read the Google reviews before ordering. The restaurant must see these reviews and obviously doesn't care, because they don't improve their standards. Honestly, just order from somewhere else!

I hope this takeaway goes bankrupt... I mean that literally, that's my honest review. This restaurant single-handedly ruined my experience in Leigh-on-Sea. Customer service is just terrible, in every way shape and form. Like, I just wouldn't recommend this place to anyone, not even as a punishment.

love this place sad the telephone said they arent open

Very disappointed we use this place a lot food is very good we ordered a takeaway last Friday we do spend a lot only to have a dish that we ordered was not there we did phone only to someone saying how do we know that you didn’t have it in the end they agreed to refund for that dish we have not received it now we are going to someone else