Based on 122 opinions finded in 1 websites
Based on 122 opinions finded in 1 websites
Opinions
Lovely customer service, however the food was not worth the price. Oversized portions, the chips were oily and so was the fish. Me and my friend squeezed the chips and fish and a bucket tonne of oil and fat just came out. There was barely any flavour. Don't recommend.
JJ D . 2024-07-04
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Very nice chips, large portions. Fish was a bit rubbery - better if you order Haddock then it is cooked fresh, Staff friendly and fast service.
Timothy B . 2024-04-14
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Called in last night after a hospital appointment, quite busy but the staff served everyone quickly.The fish and chips were amazing, crispy batter and plenty of chips.Would definitely go again.
Harry R . 2023-12-19
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By far the best chippy in town. Me & my girlfriend often buy via Uber & everything is always amazing. Chips with gravy/curry is a favourite. You get loads even in a small portion
Craig callaghan . 2023-12-08
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Poped in today after work very good fish and chips very nice staff cannot really say much more they have a big selection of good fresh food
Henry . 2023-06-02
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Easily one of the best chippies in Carlisle if not Cumbria well worth a trip out, or delivery if you don’t want to get off the sofa.
gpsmith999 . 2023-02-28
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Found this place whilst scrolling the Internet for a chip shop nearby. The reviews said the best in the area so decided to give it a go and we were not disappointed. A queue out the door either means slow service or great food and it proved to be the latter. Fish n chips, battered haggis and smokie were all well received and enjoyed.
andysL332LL . 2023-01-01
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I have been a regular patron over many years .and always order cod chips. But on sat 5/11/22 i found out they only fry small cod it looked alright but when i came to eat my meal the cod was 90% BATTER ...UNeatable cost 7.70 complete waste of my money.
margaretpL8891CU . 2022-11-06
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Always excellent! Beautiful fresh cod in amazing batter. Even the bread rolls are super fresh. Nice staff.. My first visit was about 30 years ago consistently excellent!
Flyer24196195030 . 2022-08-16
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Always great service and food. In my opinion, this is a great place to stop and takeaway food for an evening meal.
JustAskMeAQuestion . 2022-05-02
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Stop off on way to Dorset from visiting family in Scotland. Was hungry, and got fish n chips from Fontanas. Got small portion, which was plenty, tasted delicious. Staff seemed very helpful and friendly.
Pooletraveller01 . 2021-09-11
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Had Fish and chips. I had great service from the staff and the food was great too. I will definitively visit again to and from my travels to Scotland
Honjim2 . 2021-05-14
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With restaurants closed and away on business, just enjoyed the most amazing chicken pie. Packed full of big chunks of breast meat.
FloydSarahH . 2021-05-05
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Had an amazing fish supper today, all food hot & beautifully cooked. All staff extremely pleasant, she even apologised to me for having to ask me to repeat my order, she explained that during these times when people are wearing masks, that sometimes they need to clarify what they are ordering to make sure they get it right. The staff are working so hard & following all government guidelines. It was a pleasure to visit & feel safe.
helenjC135QF . 2021-04-02
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Came in on a moderately busy evening to pick up some fish for tea. I came up to the counter to order my food and was confronted by a server (orange hair), that felt it necessary to aggressively scream at me from her side of the counter in front of many other customers because she could not hear what I had asked to order. I politely tried to repeat what I was saying 3 times, but the noise around me was very loud. The food here is great, it always has been and we enjoyed our fish. Just please, in the times that we live in, at least be polite. It's such a shame that the server felt the need to behave so poorly. It shows disrespect to the customer, but also to the business.
G435LTsophieh . 2020-10-28
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Stumbled across this fish n chip shop by chance. There was a large queue outside and I can see why - fantastic. High quality fish n chips and the best curry sauce I have ever had! I really like how they list where all their ingredients come from! The premises are set out well to ensure social distancing, I felt very comfortable during the visit.
DG2205 . 2020-08-08
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Delicious fish and chips - crispy and tasty. Efficient service. Would definitely get them again - maybe tonight! Popular - be prepared to queue for a few mins outside but they are worth the wait.
LadyP2345 . 2020-08-02
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We found Fontana's by simply searching "fish and chips Carlisle". When we arrived, there were five or six people, all responsibly socially distanced outside the shop, and another four customers inside. There are two doors,one for entry and one to leave after being served, so that clients don’t have to walk past each other while still on the premises. The Small Fish and Chips is reasonably priced at £5.20 and includes a sauce or a portion of mushy peas. The meals are beautifully fried and delicious. The staff were friendly and pleasant and if we’re ever in Carlisle again, we will be going back to Fontana's
Philip_Trewen . 2020-07-04
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Staff work hard, are polite and smile--surprisingly few staff do in most shops--easy queuing system-fish and chips can be made to order and fish was huge-fresh-as were the chips--in fact it was such a good portion size one portion feeds the both of us--great value and by far the best in Cumbria--Up there with Bryans in Headingley or the original Harrys Ramsdums in Menston--thanks for your great restaurant
leeds91 . 2020-05-26
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Made a Telephone order and I asked if she could tell me the price but she refused I said I was happy to wait while she worked it out (it was only chips sausage and a burger) but she refused again and told me to go on the website and work it out myself she was so rude and full of attitude I couldn’t believe it!!
D140218 . 2019-12-10
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Looked at reviews and decided on Fontana's, scampi and haddock suppers were freshly made and of the highest quality. Batter crispy and chunky flesh and both tasted fresh. A couple of comments on improvement of the customer experience; hairnets to be worn by staff found evidence in my meal to the contrary and when entering the shop put signage up asking for uncommon meals to be ordered when entering (the shop), spent fifteen minutes waiting when we eventually got served and asked for Scampi order. Works well here in Scotland ordering this way and is still freshly cooked to order
robert h . 2019-12-09
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A lunchtime stomach filler, I had a portion of chips with gravy and it hit the spot nicely, well-cooked chips and hot thick tasty gravy. The portion was the perfect size, although £3.20 was perhaps a tad over-priced. It was good to see that there was no plastic packaging, the chips were in a cardboard box, with a full-size wooden fork, wrapped in brown paper - top marks for that!
Ian K . 2019-09-26
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I Would just like to say this is my first visit to this shop but it Definitely won’t be my last though I don’t eat a lot of fish my partner loves it and would have any type of fish every day I truly would Recommend this Business to any one for a fish lunch or supper the fish was to dye for lovely and white no skin and the Batter was fab I must also praise the staff on being very friendly and helpful and the cleanliness of the premises and a lovey verity on the menu it was a pleasure to walk into the premises
she61 . 2019-09-03
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Down the pan this place.. Fish and chips last time slimey as fxxk thought maybe being together, tried again tonight but got them seperate same sh1t different day.. RIP 🙏
Lordbutternut . 2019-09-02
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Staff completely ignored my partner and served the white couple behind her, they clearly have issue serving mixed race couples as this isnt the first time we've been ignored by the staff in this place.I strongly advise you to use a more open minded establishment.
Hawk176 . 2019-08-14
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We have been here many times when visiting family in Carlisle and it hits the spot every time. Great food every time, keep it up!
russellfamily6 . 2019-08-08
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Very friendly staff, the fish cakes were lovely, great chips, love the fact they have wooden forks instead of plastic!!
Ladykgreentree . 2019-06-28
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Lived here for many years now and always keep coming back to this spot, cooked fresh, big portions and friendly staff- what more can you want!
An_De1972 . 2019-06-06
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Have used Fontana’s many times over years and years .... tonight the fish was over cooked, not hot, when only a five minute journey home and just generally not good fish,...chips were fine...sorry.
Ebell2808 . 2019-06-05
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Probably go far to often for steak pie chips and gravy got to be the best in town, keep it up guys and girls
2011timewarp . 2019-05-11
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Popped in for fish and chips one evening. Shop is very clean and staff are friendly and efficient. Fish and chips were superb with lightly battered fish and real chip shop chips. Good size portions and reasonable prices. Worth a visit!
1919 . 2019-05-09
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Really good fish and chips. Both were well-cooked and tasty. The fish was big and came with loads of chips!
BackinBracknell . 2019-04-26
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Would highly recommend this fish & chip shop. Everything is so fresh and tastes delicious. Staff are really friendly too ☺️
Adon1994 . 2019-02-16
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Just had steak pie chips and mushy peas and gravy where do i start chips were like scraps and cold steak pie was cold mushy peas and gravy were both cold i picked it up by car only live a mile away went straight home from chippy sorry but could not recommend this chippy.
Simplyred . 2019-02-14
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Extremely nice fresh fish and chips. Nice pleasant staff. Very clean and well organised. Good sized portions.
mark p . 2019-01-28
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Absolutley lovely food and staff are so friendly. Can’t beat the cheesy chips and gravy from here will definetley be returning!
Unigirl98 . 2018-12-28
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I have never gone into a chip shop and received a scotch pie that had been microwaved. It went straight in the bin, who wants a soggy pile of microwaved pastry. NEVER AGAIN.
KATscot . 2018-12-27
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Went in on Sunday and the food was amazing. Never usually write reviews but had to as my tea was fab. Massive portions, reasonably priced and cooked perfectly. The young girl who served us was friendly and polite, and had good memory as she remembered the whole order! Will definitely be returning :)
lesleycrowe24 . 2018-11-13
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Always swore by Fontanas -but tonight chips were re cooked and fish was terrible tasting old and well just not right-Will be a long time before I'm back for seconds
Patricia M . 2018-11-06
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Over the past two years I have had chips from here and thought they were great until a couple of weeks ago when the chips were awful! Greasy and lots of bits as though the fat had not been changed for ages. I thought it might have just been a one off and went back this evening. If anything they were worse than the last time!
brianfromcarlisle . 2018-11-06
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The cod pieces are so large they come off both ends of the plate, we always need to have just one helping of chips between us , batter on the fish is superb.
sadiehaley . 2018-11-06
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Fontanas is the only chippy my family go to in Carlisle. The food is always good and well prices for the portions. Service is always friendly and efficent no matter how busy they are.
Robyn G . 2018-11-05
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Well worth a visit to this popular chippy.
thebugge . 2018-09-12
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Great prices for massive meals. Great quality food without a long wait if you go in at a reasonable time. You get loads for a little price. Highly recommend their shark & chips (fish)
JLRB89 . 2018-09-01
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By far one of the best fish and chips i have had..a massive cod with light and crispy batter, chips cooked to perfection..and what a variety of other available..too many to list but something for everyone...we live a mile and half away but it is worth the travel...don,t go anywhere else know...
FrankB3770 . 2018-08-17
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A frequent choice, and worth a slightly longer drive for us, as they use a very good type of cooking oil and always nicely done.
izziebon . 2018-07-31
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Best curry sauce in carlisle....lovely bunch girls always pleasant. Nice fresh chips and not scrappy like some places
Frankieboy26 . 2018-06-19
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Came for a tea time treat and ordered fish and chips £6.80 n u get small chips... kids box and cheeses chips and a pickled egg cost nearly £19! When questioned I was told that it’s the correct price how they can charge that much is beyond me
252kayleighl . 2018-06-11
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I had the savoury pattie & chips which was tasty, There was an extensive choice of food to choose from, very clean.
starrfox24 . 2018-06-02
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Lovely fish and chips and huge portions!! Had to wait a while in the queue but it was worth it. Probably the best chippy in town.
bluecity101 . 2018-05-23
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We stopped here as it was in a convenient spot on the way south from our holiday in Scotland based on the trip advisor reviews. Definitely glad we came, chip shops are so different to those in the south, with variety of menu and options available. Portions were huge and very tasty, friendly service and really nice to see the display showing where the fish originated, both area and even the trawler itself. Shame this is 400 miles up the road, highly recommended!
Adrian P . 2018-04-08
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parked in the car park opposite side of the road. Sml fish and chips £4.95 and the fish was massive. good value and the fish was lovely as was the chips. Fish was cooked fresh when I ordered.
TripMember03312015 . 2018-03-09
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40 mile round trip for us but worth it. Fast friendly service great chips and decent fish. We sit and eat them in the car at large car park opposite. Would have to travel much further to Northumbrian coast to get better.
gahman2017 . 2018-02-15
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Ordered fish and chips and it was huge. Nice clean shop with lovely staff apart from the miserable blonde who fries
JudDavo . 2018-02-05
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After hearing great reviews from this chippy we decided to try it on Christmas Eve and they weren’t wrong, it was lovely plenty of it and reasonably priced! :)
beccayoung . 2018-01-02
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Always gone to this chippy lovely chips lovely staff always pleasant. Nice size portions. Anything weve ever had has been nice.
Frankieboy26 . 2017-12-27
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Fantastic service and wonderful freshly cooked food at reasonable price. Open for lunch time as well as nighttime, offers discounts fore senior citizens and small meals at special prices. There is a good choice of food and it is all freshly cooked to order.
Maureen T . 2017-12-12
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The decor, lay out & entire view of the place is very pleasing - You can view Menu items on the big screen above the counter & it's clear, bright & easy. The staff are friendly & welcoming, the food preparation can be seen, looks...
Steph R . 2017-10-12
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Just moved from down South, where we had a great chippy, however Fontana's was a great surprise. The cod and...
LinForsyth . 2017-09-03
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Porciones enormes, peces enormes; las patatas fritas. Normalmente muy concurrida; aparcamiento poco fiable en la calle lateral (en el día; amarillos doble). O Parque al otro lado de la calle en un gran aparcamiento.
izziebon . 2017-08-03
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Parado por casualidad aquí una noche. Era muy hambrientos por suerte para mí no tienen los peces grandes las porciones eran muy buenas y todo estaba caliente y buen sabor. no comer pescado y patatas fritas a menudo, pero vale la pena el 12 mile...
madmum2017 . 2017-07-23
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Cenamos aquí una noche un montón de comida y de calidad superior. Servicio rápido volveré pronto.
AngieLancaster . 2017-07-09
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stayed twice in carlise in a middle of a coach trip & after thinking we would have to walk back into town for fish & chips the owners of the corner house guest house in grey pointed us to this place which isnt that far just a few yards up the london road , the portains are so big that it wasnt like me to be unable not to finish all the chips so on our return got just the one & there was any amount for both my wife & i & at about £6.50 my wife joked that she is a cheap date !!!
gram33333 . 2017-06-27
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He mirado en este "fish and chips" por muchos años al usar el parque comercial al otro lado de la carretera y decidimos hacer el esfuerzo y cruzar la carretera, ya que era la hora del almuerzo. Lo personal encantador y el servicio. Las patatas fritas eran super y no caro, un gran acierto para a mediados de semana.
689joannel . 2017-06-14
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Excellent quality food, we were travelling through and needed something quick. What a find!Best quality chips we've had in a long time, good service and with a smile. Definitely recommended
Vorn O . 2017-06-10
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Tried to get in at 6pm Que was outside the door , That was a good indication. So I returned at 8pm service was great fish and chips unbelievable and a cheese and onion Patti pity they had run out of Pease. Service was very good
Bulldogg9 . 2017-05-01
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Not been here in a few years but it was well worth coming back to. The fish was nicely cooked. The chips were hot and fluffy. The gravy not too thin. And the curry sauce lip smackingly good. Will be back
John M . 2017-04-28
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I went to fontanas this week after not being back since the renovations. I was not disappointed! The chips were as beautiful as they ever were and the portion sizes were huge!! Definitely the best chippy in Carlisle.
Lucy C . 2017-04-14
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Fontanas is very close to where I live so we very frequently have empty fontanas boxes lying around our house. The food is always great, reasonable priced and the staff are always welcoming and friendly. Would highly recommend
Matthew W . 2017-04-11
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Great food as always and very generous portions, never left disappointed after coming for food here.
MikeLaidlaw . 2017-03-20
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Best fish and chips I've ever had! There's often a queue though service is quick and with a smile, consistently good quality. Can't fault it.
Jozz64 . 2017-02-21
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I get food from here regular and I've never left disappointed, the only thing I would say is I wish they had a delivery service.
MikeLaidlaw . 2016-12-27
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There isn't a fish and chip shop I know that comes close to Fontana's. Great portions, great taste, great value for money. I wouldn't consider going any where else!!!
spriggsy61 . 2016-12-06
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Food it consistently good here. Fresh fish and good portion sizes. Bonus that they also take card when you have no cash on you!
Emily L . 2016-11-05
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Had a SAVORY MINCE PATTI and Chips for £3.70.Be warned Fotana's savory mince patti is 95% potatoe and batter with a couple of savoury mince bits in which i had to look very closely to spot.Infact i felt quite sick after i had eaten it all.Very poor food.I will not be returning.
Technicpaul . 2016-11-03
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This is a proper chippy !Don't do kebabs !Don't do pizza !What they do is great chips, crispy deep fried fish,a selection of pies including homemade ones and all the extras you would expect !They also do pattys, only have one of these if you really hungry ! They have a selection of deep fried delicacies including sausage, black pudding and haggis !Staff are sound ! Only snag large queues,but customers soon get served,what would you expect from such a great place !
Kenny W . 2016-10-18
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Fantastic chip shop proper traditional none of the Chinese b*!!ocks!! Was that good went there 3 times and was only working up there for 5 days staff where great the que's where a bit big at tea time but that gonna happen in a top shop!! Would well recommend if in the area
Jon W . 2016-10-18
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over priced rubbish food and very rude and ignorant staff if you want to pay a fortune for sub standard food then thats the place to go
John H . 2016-09-24
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I visited here with my boyfriend. I asked them in advance if they had dairy in the batter they use for the fish. They said no. There was no dairy in the batter and I would be fine to eat it. So, when we arrived, I double checked with them and again they said there was no dairy in the batter they use so I ordered a fish and chips like my boyfriend. I then found out later there actually is dairy in the batter and I was bed ridden for 3 days!! This was awful for me. I'm never going back again.
Cerian S . 2016-09-19
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This is my preferred choice when it comes to a chippy treat. It has an extensive menu and fabulous homemade pies. The food isn't greasy and you get good portion sizes, usually too much to finish. I would totally recommend this chippy.
Buntypops . 2016-08-24
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This has a good reputation in Carlisle and it is fully deserved. Even when there are long queues the efficient and friendly staff make sure they serve you as quickly as possible. The food is fresh and the portions are excellent - in fact, even people with a hearty appetite might struggle with a large portion of their very tasty chips. The fish, too, is fresh and not too soggy or dry and the batter is just right on the crisp-o-meter.
Phil T . 2016-08-17
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I have used this chippie many times and the only fault I can find is that everyone else seems to agree that it is the best in Carlisle. It is so popular that there is nearly always a queue in the early evening. Having said that, the service is always quick and you know the food is freshly cooked so it is well worth the wait.
peter d . 2016-08-11
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We only go to this chippy for fish and chips, no other comes close! The home made slab pies are amazing too. It's always busy so there's always a queue but that's a sign of a good place! The only downside is the parking outside haha! Best chips in town!
Lucy C . 2016-08-10
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Would recommend this chip shop out the whole of Carlisle! Family run business, friendly staff, hot tasty food and great value for money! You need to try the cheese patties there to die for :) my daughter always gets the kids meal and it's a decent size.
Xxamy1986xX . 2016-08-04
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great food. great service, great fun. would and will go again hope. this helps anyone decide to go..
jackY9214FP . 2016-08-01
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Best fish and chips in Carlisle hence why it's so busy! Always fresh and staff are really friendly too!!We always order the fish and chips but I've heard the pies and the curry is very good.
luciepky . 2016-07-25
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Not greasy chips fish n chicken breast. Great service well box package n bag Shop bright n clean. Easy way half way town n home
matthewsjd71 . 2016-07-09
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Been here several times now (Cant wait to get into new house and get some home cooking) always fresh and tasty.
Chris s . 2016-07-02
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I have used this place now on and off for about 14 years and it's always been a mixed bag to be honest but the latest offering cannot go without these comments !! Firstly after ordering regular fish and chips for 2 people and a large pot of curry sauce I was amazed at the price ?? A local pub of mine has just finished a special offer where I could have sat down in there pub with fresh fish and chips peas and bread and butter for less ?how does that work out lol !! So the new boxes the fish and chips came in now have a divider in so a smaller portion of chips nice try ! Then the fish how can the fish be dry and crisp but the batter soggy like a flip flop it must be the very miserable lady cooking it never seen her crack a smile in 14 years so you had plenty of chances but sadly in my experience not the best probably one of the worst good luck bit I will never return and remember smile it goes a long way
Lee H . 2016-05-31
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Best fish and chips in Carlisle. Have tried most but no one beats Fontanas. Always a friendly greeting and super portions.
Stevemaria2016 . 2016-05-29
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Never had a bad meal from this chippy. Always busy, tasty hot food, homemade steak pie is lovely! Definitely recommend
KathyCollins1 . 2016-05-18
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Very popular, busy chip shop. Fish and chips are great! Lots more on the menu too. Home made steak pie and gravy is excellent, Prices are ok too
Linda S . 2016-03-23
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Love love love Fontanas! Passing on from my childhood generation of love to my own! Never greasy and always piping hot! Never miss an opportunity to pop in when we pass!
fizziepop26 . 2016-02-15
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Never ever been disappointed with fish and chips from here. Can be quite a large queue sometimes but worth the wait
AngieLancaster . 2016-02-03
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Just great. Food good, staff good, what else is there to say? This is take away only so no seating available
199SeasonedTraveller . 2016-01-13
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Stopped here on way out of town, top notch fish and chips, very well cooked, impossible to fault the food.
AdrianH1967 . 2016-01-04
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Came back here for fish n chips while visiting relatives over Christmas. Best chippy in Carlisle and way better than anything in the whole of Oz! Fantastic!
Boyko71 . 2015-12-03
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This is a great Fish and Chips shop! You only have to look at the queues to realise that. Chips are very good but it's the crispy batter of the fish that I really love. Portions are big so often I share with my partner and we still both end up full.
MrDJT . 2015-11-23
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Really enjoyed our meal from here tonight. Portions are massive, we couldn't finish. Batter on the fish was lovely. Will definitely be back!
Minky94 . 2015-11-07
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Called in here for a quick takeaway , I opted for the homemade chicken pie which was very good, the chips were ok , the service was excellent.
John B . 2015-10-19
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This is the second time we have been here now. The first time was just for some take away chips and curry sauce. Returned a few weeks later again on the way home from the lakes and had the pensioners special (we aren’t pensioners). Perfect size if you aren’t starving. Fish was lovely with light crispy batter, lovely chips and again … their amazing curry sauce with the bits in. This place (plaice) is lovely and clean. As a lot of fish and chip places can be a bit on the grubby side so keep up the good work.