Based on 3.441 opinions finded in 2 websites

Based on 3.441 opinions finded in 2 websites
Nº 598 in 682 in Sunderland
Nº 32 of 38 Pizza & Pasta in Sunderland
Opinions
food was late missing my dips stuff crust and onion rings rang the restaurant to be told it was 15 minutes away 40 mins later rang again to be told it was nearly there then arrives with items missing total disgrace
Anthony . 2025-03-15
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The chicken tikka wrap was really nice but was on the colder side. Not freezing though and was definitely nice
Jack . 2025-03-01
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No because I don’t have my food yet
David . 2025-02-25
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Not only was it extremely late , the app did not carry out accurate updates. Said food was delivered at 3:30am but didn’t come until 4:15am (which Google said the shop closed at 4) , called the store steady 5 times without a answer . Pizza was cold and stodgy probably undercooked so I had to cook the pizza myself in the oven after its already been late and my cheesy bolognaise chips were just cheesy chips ñ. The food was not worth waiting so long for as it was rubbish, late, and incorrect !
Aleisha . 2025-02-25
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The best chicken kebabs in Sunderland, it come with a freshly made nan instead of a pitta. Absolute game changer
Mr . 2025-02-17
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No recomendaría hacer un pedido hace más de 2 horas y media tomé mi pedido para luego averiguar una hora más tarde cuando llamé para ver dónde estaba que no tenía la mitad de mi pedido, así que no se hizo nada cambiado, el pedido esperó otra hora y un poco y luego llegó una botella grande de comida que faltaba, se estaba congelando y uno de los panes de ajo sonó una pizza pepperoni y actuaron como si nunca hubiera pedido lo que hice no fueran de ayuda en absoluto
Katie F . 2025-02-09
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Pizza took 3 hours to get here. Restaurant wouldn’t answer calls, when they did they continuously said it was going to be 20 minuets. When food arrived eventually, it was cold. DO NOT ORDER.
Honoré . 2025-02-02
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excellent freshly cooked food despite it being very close to the end of the night and fast delivery
darran . 2025-01-25
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Not to be dramatic but I don’t think in my 28 years of life I’ve ever had a pizza as good as this. Honestly the best pizza I’ve ever had 🤌🏽
Melissa . 2025-01-24
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It wasn't delivered it happens all the time
Chris . 2025-01-16
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I did not get the food and I am very upset I spent money not to receive
Kaya . 2025-01-16
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Food never showed up. Tried ringing 5 times no answer?
Jamie . 2025-01-07
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Smashing food and very good service
Daniel . 2025-01-06
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I understand the business were busy at this time/day however if I knew the delivery time would be over 2 hours I would not have ordered. Very unhappy
Joe . 2025-01-01
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The order never arrived despite the status changing to "enjoy your food"
Philip . 2025-01-01
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Terrible experience food arrived late then non of the sauces we ordered came also the food was cold so wasn’t an enjoyable meal over £40 wasted
Gemma . 2025-01-01
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waited 2 hours for the food to come after being told 3 times it would be 5 minutes
Marshall . 2024-12-31
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Absolutamente terrible ordenado a las 2: A las 04:00 am decía en el camino 10 minutos todavía no aquí: 38 , hombre horrible en el teléfono también, nunca volvería, todavía podría ni siquiera conseguir esta comida todavía
Kai W . 2024-12-31
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Late. Cold. £3.85 for a tiny portion of cold chips. Don’t waste your money on this.
Michael . 2024-12-24
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Said they was waiting for a driver and didn’t deliver my food very bad shop honestly
Miracle . 2024-12-21
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food was absolutely freezing went straight in the bin
Aisling . 2024-12-19
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Did not receive food well past the supposed delivery time. Nothing turned up. Tragic service.
Nate . 2024-11-24
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Best pizza ever and the sauces are really nice too
Abby . 2024-11-13
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Buy one get one free £25 for a pizza nahhhhh been had off man .. man be over next open time bought x2 pizza x2 free “ hence buy one get one free “ cheeky on phone let’s see what have to say tomorrow
Ross . 2024-10-30
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Pizza was far too thick, the dough had been left out too long to prove, it was airy and alnost vinegary!!!
Michael . 2024-10-24
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food was barely warm when it got here everything was dry as if it had been sat for ages before it was sent out for delivery..specifically requested no sauce on donner wrap just chips it came covered in garlic sauce went in the bin as my son doesn't like garlic sauce 😔 onion rings and wedges were soggy they definitely wernt made fresh its like theyd been microwaved ..wouldnt order from there again food wasn't very nice at all..pretty long waiting time aswell took hour and a half to arrive !!
Michelle . 2024-10-23
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Nice chicken kebab nice taste good ❤️
Mallory . 2024-10-15
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I order from Fona pizza good quality always fresh services spot on
Neil . 2024-10-15
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El personal es muy servicial feliz y alegre Gran lugar la comida es muy justo precio el tiempo de entrega es bueno teniendo en cuenta que hay ocupado una tienda recomiendo altamente que tienen un tamaño monstruo 32 "pizza grande para la familia o cualquier fiesta
carl c . 2024-10-06
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The best pizza in the town, good customer service❤️
Ali . 2024-10-06
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Mejor Take in town Recomendaría a todo el mundo llamar sin duda pedir de nuevo desde aquí que es la pizza más grande de la ciudad 32 pulgadas
Fona Q . 2024-10-06
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didn't get food trying to get refund
Brendon . 2024-10-05
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Fona Pizza is our go to for pizza / kebabs. Great quality all the time and delivery is always spot on, honestly can't fault them. Also they've got brilliant deals whatever you fancy 🤙
Brandon . 2024-10-05
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Good food. Will deffo use again. 👍
Barry . 2024-10-02
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The food was cold and hard nearly choked on it very disappointing
Dawn . 2024-09-21
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Pizzas are always too soft and skinny fries were poor quality, however food arrived warm and garlic dip is good.
sophie . 2024-09-15
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Tuve la mejor pizza de aquí Definitivamente lo recomendaría a mi familia amiga Me ordenarán de nuevo desde aquí La calidad de la comida es la mejor
Neil Q . 2024-09-13
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Farst time I ordered Nice pizza I had after so long time Thanks guys
Jahan . 2024-08-29
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Absolutely disgusting and shocking totally not worth £30.00
paul . 2024-08-14
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the pizza taste like an ash tray i ordered stuffed crust it was definitely not stuffed will not be ordering from here again
corrie . 2024-08-10
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Best pizza in town Worth it money
Esmat . 2024-08-10
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Asked for a stuffed crust pizza and came just a normal pizza it was late and cold and the pizza was burnt
Miss . 2024-08-08
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Not sure what was on the pizza but it wasn’t chilli beef like I ordered
John . 2024-08-08
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Fantastic, definitely ordering again.
Anthony . 2024-07-24
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The kebab meat was half a each thick. Wasnt cooked in the middle. The wrap was burnt & falling apart a was chewy. Was only around 2-3 chips in the wrap. Overall bad taste. Bad experience for me. Its put me off kebab meat completely.
Charlotte . 2024-07-18
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There was hardly no bolognese on the pizza it was just like a margaritaand I paid for extra cheese and hardly no cheese on it either. It was overcooked aswell. I would like a refund and I will not order from here again. Very disappointing.
Margaret . 2024-07-14
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Taking so long had the driver in a chokehold I was that staving Marvin
demi . 2024-07-11
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It was a 14” pizza in 16” box toppings were sparse to say the least im glad it was a promotion as I would have been disgusted to pay full price but technically I have paid full price for what I had delivered
Lee . 2024-06-25
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Food was poor, didn't get the mixed kebab I ordered just some chicken
Kai . 2024-06-15
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It was my first order and it was very good
Masood . 2024-06-14
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They sent me the wrong order I rang up and over an hr later I'm still waiting for it to be sent out after they said they would send me a replacement
Spencer . 2024-05-20
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service from online really easy, food very nice. delivery driver was very rude to my colleague who answered the door. stated he'd been ringing for ages when he didn't ring at all.
Hannah . 2024-05-17
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The food was so cold and tasteless it took nearly 2 hours to come. Will i be hurry to go back NO.
Syed . 2024-05-12
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I've never had a bad experience with these guys. Delivery is always early and food is fantastic.
Keith . 2024-05-05
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We got the food and the garlic bread cheese was freezing and the cheese had gone hard and when looking at the burger it was pink on one of the sides and was also cold.
Hermione . 2024-05-03
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Great food never disappointed I by order again thanks guys
Esmat . 2024-04-23
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Absolutely disgusting cold greasy food the one of the garlic bread slices was a burger bun fried with lettuce on the bottom and kebab was black only ate a couple of the chips and haven’t stopped spewing I would like a full refund !!
Millie . 2024-04-21
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Ive never had one bad thing so say about fona pizza until tonight. i got a wrap the meet is that hard i can not chew it its not great at all. The wrap generally is cold. The cheesecake i got was frozen cant eat that either. I want my money back.
Scott . 2024-04-20
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my food didn't even arrive and I'm so glad seeing all the reviews and social media regarding this food place. I would avoid at all costs
James . 2024-04-19
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Nice hot and spicy pizza. Really enjoy it.
Kevin . 2024-04-14
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Quick staff, good taste and fresh nanbread, from a special oven. I collected it in Store, I had a good service. I recomend the place. It has good prices.
Daniel . 2024-04-13
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My order was scheduled to turn up at 19:05, it’s now 19:35 and when I phoned to say it hadnt arrived they said the driver had been sent out and just came back so must be there, poor service
Lewis . 2024-04-13
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The food wasn't bad but it didn't have the toppings that I ordered on it and I also didn't get free item I was promised due to a mistake on a previous order.
Sam . 2024-04-08
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Didn’t arrive at all… had update saying enjoy your food but never received it won’t be ordering from here again!!
Kristy . 2024-03-28
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havent recieved my order ringing shop just not answering
kelly . 2024-03-28
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Delivered all the wrong food and when I called they hung up phone will never use again
Lily . 2024-03-28
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never even came be coming to the shop tomorrow for my money
Conor . 2024-03-28
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Was freezing and need my money back absolutely appalled
Kaya . 2024-03-17
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Great pizza and good delivery driver 😋
Kevin . 2024-03-16
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it has tuned up at my door I want my money back from this takeaway
terrie . 2024-03-08
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food is super tasty ❤️💥 and I would like to order again n again..bye now
Murali . 2024-03-03
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The food is great. The guy on the phone is amazing. Will definitely recommend 👌.
Augustine . 2024-03-03
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I had a very friendly and helpful customer service, and they put a lot of chips in it. Everything was fresh and hot, I loved it🍔🍟
Dániel . 2024-03-03
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Farst time order fantastic of the order again
Esmat . 2024-03-03
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Food is lovely ,did ask for salad in the wrap and got chips but no complaints :)
Sophie . 2024-02-28
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tortilla burnt to the point it was flakey
Keira . 2024-02-19
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Chips were dark brown and inedible. Garlic was black and solid
Dan . 2024-02-18
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chips were hard and garlic bread was overcooked and hard
Angela . 2024-02-09
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DO NOT ORDER FROM HERE ! Absolutely disgusting food and even worse customer service. Ordered two sharwarma kebabs. What arrived was sweet and sour large chicken chunks in naan bread. I rang up and asked if I got sent the wrong items as it wasn’t as described on menu. Was told order was correct. I asked how it could be sharwarma when then is thinly sliced chicken. He said I got what I ordered and hung up on me. Can’t eat any of it do have requested a full refund via just eat with pictures. Wish i
Lisa . 2024-02-06
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Took an hour and a half for the food to turn up and when it did turn up it was cold. Poor customer service, rang multiple times said the same thing ‘it will be 10-15 minutes’ and just took ages.
Kyle . 2024-02-04
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ordered from here for the first time last night. ordered come that late the food was freezing cold and went into the bin
Andrea . 2024-01-28
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absolutely wouldnt waste your time, only contact was us beimg hung up on
Ria . 2024-01-28
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joke 2nd time my food hadnt came now when orfering off just eat i will stop using this if nothing gets resolved
Lee . 2024-01-21
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food arrived quite late however was moderately warm and was nice food
Peter . 2024-01-12
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Ordered lamb shish wrap no sauce with cheese got a naan bread with donor meat garlic mayo sauce only right thing was side order bbq sauce was vile went bin if u didn’t have what orders left as late should rang or cancelled order just reminded me why don’t order takeaways in Sunderland anymore
Charlotte . 2024-01-12
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The food was nice and hot and it wasn't Greasy
Terri . 2024-01-08
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Messed up the order, got basic 'garlic bread' instead of 'garlic bread with cheese'.
Adam . 2024-01-06
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Well… where do I start? my friend, Taylor, ordered from here on New Years Day at around 5am and they smashed it out the park. Tonight? You might as well call them Luke Littler because they’ve done it again! Beautiful food, beautiful delivery driver and beautiful service. What more could someone want? I’ll be ordering from here again, and my fat overweight self can’t wait. I love you, Fona Pizza.
Dylan . 2024-01-03
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Don’t bother ordering cakes and milkshakes they will forget them and not answer there phone , tried calling over 5 times. Bolognese pizza was disgusting only thing I cannot fault is the dough
Kial . 2024-01-01
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Worst pizzas we've had came stone cold one pizza was burnt and the stuffed crust had nothing in it and next to no chicken on it safe to say both went in the bin!
Georgia . 2024-01-01
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No salad with my burger that I ordered
John . 2023-12-31
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30 minutes after delivery time and still no arrival...payed for nothing!!!
Kyle . 2023-12-29
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Food hasn't even arrived. Told me it was on its way at around 10 to 3 and when it wasn't here by 10 past rang up and person on phone told me they hadn't even began to make my order. Actually starving
Ava . 2023-12-27
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Order was wrong, I ordered A margarita witt gravy. I got a pepperoni with no gravy. I’d like a refund
Joe . 2023-12-27
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Stiil haven’t got my food says it’s been delivered
carl . 2023-12-27
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Food was vile Wrong stuff come Staff/ so called BOY on the phone had a attitude trying to tell me I ordered different stiff even tho I had me order infant of me Bad bad place See yous soon
Jamie . 2023-12-23
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Food was terrible and very cold
Arron . 2023-12-22
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Bread was undercooked and the pizza tasted too much like tomato. The offer was confusing as chips were listed as part of the meal deal but then chips weren't available. Salad tastes very strongly of lemon - making me believe it was not fresh at all and the lemon was used to disguise the taste. Delivery was very good this time however I ordered a few weeks ago and the food took over 2 hours to arrive and was very late.
Anneka . 2023-12-22
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Ordered some food this evening, was really excited d it’s my first time ordering as I live in Peterlee and currently visiting family in hospital, food arrived chips are solid and cold, kabab is cold and hard and burnt doesn’t even taste like proper kabab and salad didn’t look fresh and was all over, hair in my food £20 completely wasted and food has been binded wouldn’t even give it to a dog! Don’t recommend, reported to food hygiene and photos sent!
Demi B . 2023-12-21
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Worst food I’ve ever laid my eyes on fed it to the dog 2 hours delivery time
Nathan . 2023-12-18
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