Flying Elephant in Telford and Wrekin

I am pretty certain this place has shut down now. I walked past it and it looked like it was empty and abandoned.

Top notch service. The waiter was very patient with my husband and I, who had less than desirable chop stick skills and even showed us the most effective way to use them! The food was fantastic, the service was fantastic, and the ambience was delightful. There are lots of vegan options and choices other than sushi, too. Quiet and personal.I absolutely love it and will go again.

Flying Elephant is goated especially the post washer Morgan my dish is very clean 🐐🐐

Outstanding! Food was incredible as was the service

Staffs are friendly and nice. Pai Thai is good. But Japanese and Chinese food are not as good as I expected. They are not as same as I tried in Japan and China. Sashimi style is rare.

In Nov, booked large group table for December for a birthday celebration. Glad to get a table so close to xmas as everywhere busy with parties. They took my contact details but we turned up to find it in darkness and a note on door, closed due to refurb until further notice. No one had contacted me to advise change in circumstances. What's the point of asking for a phone number and name if they're not going to use it. It put us on the spot to find another venue for so many people. Wagamama to the rescue!

Stopped for a quick lunch on a Saturday and was pleasantly surprised, never been here before but the menu looked good. The service was excellent and the food was delivered quickly, we were the only ones in the restaurant tho probably due to the food stalls directly outside! fresh and tasty platter to share and Pad Thai! definitely worth a visit and reasonably priced sides & mains, overall very good

My friends and I visited this restaurant recently and had a bad experience. After we sat down and ordered we were informed that there was only one chef therefore there would be a delay for the food which was fair enough. However, things started to go downhill when the couple on the next table who had entered the restaurant sometime after us were served first, and one of these items was the same item we had ordered. The waitresses were civil but there was not a smile amongst them. Separate waitresses kept coming back to the table and asking us the same questions. They didn't seem to know which table had ordered what meal. It was all a bit perplexing given that the restaurant was half empty. After about 30 mins, we complained and asked how long our meals would be. The couple on the next table were also complaining that they were still waiting for items, and one even complained on our behalf as she could see what had happened. Eventually, after asking multiple times, the waitress informed us the remaining two meals would be 2-3 minutes. 30 mins later, having only received one of the three meals (which by this time was eaten), we got up to leave and paid for the drinks and one meal we had received. At this point we were told by the waitress who had informed us of the "2-3 minutes" that the two remaining meals were now ready. I questioned whether they really were ready given what she had previously told us, and she snapped "there are more people in this restaurant than just you." But instead of facing the situation and waiting for our response, she stormed off so we could not reply. We left and went next door to Pizza Express, where the service in comparison was 10 times better, and we gave the waitress a tip. There was absolutely no need for the outburst we received in The Flying Elephant, and I certainly won't be recommending this place to anyone. I understand that sometimes things can be stressful and obviously the situation with the one chef could not be helped, but honest, friendly staff and good communication make all the difference, and I would say that's what this place lacks.

The ginger and black bean beef was my favorite dish. However, I can tell the taste of this dish has been changed and changed by different chef every couple of months in the last two years when I visit here. So not sure if this still my favorite dish....

Well should I start? Food was diabolical, no taste, like fozen food from the well-known supermarket with same name of a Country. Our starters were tasteless, greased. Took nearly one hour between the starters and main and not worth the wait. Sweet and sour prawns, tasteless, cold. The fried rice from a microwavable packet. Feeling sorry for a young girl who was serving us as she tried her best, but you could see on her face even her was embarrassed of the place. We have visited the place around two years ago and was delighted, now is a place that should not be call restaurant and should not be open.

Had limited time for lunch chose flying elephant because the place was dead, went in and asked if they had a table for 2 the hostess seemed unsure and was like "Well I have that table." Which perplexed us, as obviously that's what we wanted... we then sat down looked at menu decided and folded the menu and not one waitress made eye contact with us as we sat waiting for 10 to 15 minutes not even getting offered drinks the service standards are horrendous and worse still wasted my limited time, never have I been to a place so un-busy with such a disregard for service.

Frozen gyozo were very poor. All the dishes came at different times. Didnt have one dish and were not informed till the other mains had arrived. Only 1 member of staff seemed to have any form of experience the others were pretty much useless. Overpriced and a disapointment

Food ok ish - when we eventually got it ! Mains came out before starters - service terrible- other diners walked out after waiting far to long- place wasnt even busy- on the plus side - £43 worth of drinks wasnt on our bill 🤣🤣🤣🤣 so happy days on that note- wont be going back,even for the free drinks 😉😉😉

Very poor restaurant!!!!Never come back!!!!!

Very understaffed. Hard to place an order, hard to get drinks after ordering them and hard to get the bill. The food was mostly ok. The Pad Thai though was extremely sweet ... More like a dessert than a main. Some how when we asked for the bill the till had 'lost' the order.... they re-created it. I paid. Just got home and re checked the receipt and they added an extra line item of £10.00 for '1 X chicken' that we didn't order.

Beautiful food made freshly with super fresh ingredients! The staff were attentive, polite and happy. Even spotted the chef having a little dance....Great to see people happy in their work. The meal was really beautiful! Great to have an independent restaurant on Southwater instead of another chain! Will be back again soon! Thank you 😊

Food was great, service as well, people serve you with a smile

Worst stir-fry I've ever had, tasteless boiled up mess never seen tai food has bad as that don't bother going go somewhere else .

Good food, however the service we had yesterday was terrible. Waitress looked blankly when we ordered and food came (eventually) in three stages! It’s not tapas. Even brought out a completely wrong dish and forgot one we had ordered. I would have complained to the manager had we not wasted an hour of lives. Shame because the food is awesome here.

Absolutely delicious food, would definitely recommend for sushi!!

While waiting for the bill we heard the manager saying that ‘bluelight card holders should get a 0% discount instead of 10% because they get paid enough anyway’. We thought this was so rude seeing as blue light staff provide such valuable services. Food was okay but half of it came very late. Shame there’s no dessert menu either.

Extremely poor service, unprofessional, lazy staff, average food. Not worth it.

Food is alright, nothing mindblowing. Service is terrible.

The sushi is very good. Nice to have somewhere local to enjoy some sushi

The food is good. Service for us was slow, seemingly new serving staff at the root of this. Our order for food was taken 40 minutes after we sat down. The food was not worth the time we waited, but was definitely worth the reasonable wait I would expect on a normal day. There is no dessert menu. They didn't have a few of the drinks on the menu in stock.

Looking at other reviews, I think we were probably unlucky, but we didn’t have a great meal. The staff were friendly, but very inexperienced and had to be asked for simple things like cutlery. The food was mostly ok, but some of the chicken looked rather pink in the middle. And our main courses arrived over about 25 mins so half the group (of 8) had finished eating before the second half got their meals.

Great service, really attentive friendly staff. Food was lovely but we couldn't order from the Japanese menu which sadly, was the reason we had gone in there to celebrate our daughters birthday. She loves Japanese food and she left feeling a little frustrated. Otherwise, nice restaurant with a great menu (providing you're not restricted on what you can order).

Was not good. Very disappointing. God knows how it gets average 4.4/5 on Google. Maybe vegetarian would have been ok but meat was very poor quality.

Awful experience. Sent meat in vegetarian dish despite calling restaurant. Unapologetic staff. Did not refund dish. Expensive: £10 for pad Thai which tasted like boiled noddles.

We came from St Albans, the first time having dinner here. Flying Elephant is good. All Staff are professional and friendly. We appreciate the sushi chef, he is nice and professional. We like the food he recommended. Sushi is very yummy.

Place is a shambles, foods gone down hill. Used to love it here when it first opened. Customer service is poor and slow. Food is far from fresh. Only thing that will save this place is selling it.

Experienced and empathetic advice of the menu. We ended up choosing a perfect meal, mainly from the Japanese menu. A very good experience

Amazing food, everything tastes so fresh and full of flavours. Nothing is compromised. Prices were reasonable. Place is nice and clean.

Bland food. Small portions for price, friendly staff but somehow not enough with 4 on and a not full restaurant. Food didn't come out all at once Not offered more drinks. Certain meals were TINY for price. Had to ask multiple times for things, felt like a place that had just opened.. Bonus points. Food was hot, Seemed like nice fresh ingredients used

Big party - big service. Great place.

Me and my daughter came here prior to a concert and the food looked lovely, we ordered a starter and then 2 mains. My daughter's food came out and mine followed but around 20 minutes later. Someone who I presume was the owner kept coming over to tell me it was coming but no food arrived on several occasions. The food was ok but overshadowed because we could not each together. 2 beers, 2 soft drinks, a starter and 2 mains set us back 53 pound but on looking at the bill (which took an age to arrive after asking 3 times) not only is this place charging 20% VAT but also an extra 12.5% 'VAT' charge to customers. I hadn't realised it until looking at the receipt later on. Overall the food was mediocre and the place is let down by substandard running, staff are being delegated all over with no one person allocated to tables or an area and the extra charges on the bill are n absolute disgrace.

Myself and partner came here last month. Very quick service, food was also bang on! Absolutely delicious. Could not fault. Thank you so much

Food was gorgeous. I had katsu curry with miso soup which was delicious. Staff really nice and friendly. Will definitely go back.

Nice and attentive staff hampered by poor quality food. The low point was four Thai fishcakes like rubber coins. Frozen and probably microwaved. Service was quick and competent.

Excellent food at sensible prices. Loved it

Amazing and friendly service! The food was delicious - best pad thai prawns ever! The bankgog style pepper and salt squid was something new for us and we really liked it! Disappointed a bit for the thai basil stir fried beef - not too much beef for 12£ value. It was very tasty, but the peppers and onions were uncooked.

Lovely service with amazing quality food. Really great portions and very nice dishes.

Great food. The sushi is fantastic!

The food was tasty and the service was quick, however, the waiter who showed us to our table was extremely rude, and his attitude was awful. The drinks were ridiculously expensive, and even though we were there during happy hour, which is 6-7pm every day, we were not able to order cocktails because the only staff member who knows how to make cocktails was not on shift. The decor is nice, but the music leaves a lot to be desired. For the hour we were here, the only songs played were by One Direction.

Amazing food great service, would definitely recommend

Average cuisine. Average price. Not fancy but do the job

Will never go there again.... service was very poor and frankly rude, once our meal arrived we asked the waiter for two more drinks to which he said ofcourse but then left the building and returned with food for himself and we still hadnt recieved our drinks so he hadnt passed this on to anyone... we asked for our check then the waiter brought it over and asked if we were paying on card to which we said yes, he then went and sat at the table at the back to eat his own meal to which i dont have a problem with him having s break but atleast finish the job or hand the job to someone else if your due a break.

Really lovely meal. Loved the sharing platter starter.

Some really good food, I had sushi and my friend had pad Thai, no complaints there whatsoever. Service was fairly slow, though I'd put this mostly down to being a little understaffed (bank holiday possibly). Definitely worth a try though, will most likely be visiting again at some point

Food was really tasty. Great sushi and great prices.

Food is great. Ample portions, fresh and well flavoured. Service is slow, painfully at times.

Great service and even greater food! Hardly ever leave a review but if I could I leave a 10/10

Amazing food and good service. The only thing I would suggest improving, which is my pet peeve, is when I asked for a straw the waiter came over and put it directly in my drink with her bare hand. It’s not very classy and unhygienic.

Great food, pleasant establishment, 9/10, would eat there again

Fantastic food. We loved it. Waistress was brilliant, really friendly & gave great recommendations, (she had arm tattoos) an absolute credit to the business. Had octopus taco balls, katsu sushi, prawn tempora, chicken pad thai & soft shell crab salad. Phenomenal food. Really enjoyed it. Beautiful food. Would definitely use it again.

Really Good service, but the menu looked like a 2000s Primary School IT project, and the food wasn't really to my liking.

Ordered Panang curry and pad Thai. Amazing food and would order again. P.s. beers are a bit pricey.

Top-notch food particularly loved the Japanese food. The eels were fabulous

Absolutely stunning food. Lovely atmosphere. All topped off by our waitress Erin, she was extremely helpful. Guided us through the menu and made recommendations for our food. All of which turned out to be spot on for our tastes. She was fantastic, approachable, humorous and knowledgable. Will definitely be visiting again very soon!!!! Couldn't recommend more!

Fabulous selection of food and great drinks. Well worth a visit

Nice meal at good price and good service.

Sitting in the restaurant. Food wonderful. Staff excellent service. A lovely evening out with my husband xx

Ordered from Just Eat App Waiting over an Hour Even though order was Accepted Called up to find out where my order was Staff member claimed The Delivery driver Had called me 7 Times Exaggeration to say the least had no phone call at all yet my number is correct apparently the driver couldn't find my Home After being told no one could Deliver my Food I was told to claim a Refund from Just Eat Only after i got off the phone They closed up on the app I then Received an email to say my order had been cancelled and no payment was taken so how could the Delivery driver call me 7 times and not find me when they never Fully took my order Through First and Last Time ordering I feel my review is justifiable since i was lied to why not just been Honest and Admit and never Excepted to Agree on the order it's not that no one could Deliver it was because they was Closing up

Visited tonight. Food was amazing even got persuaded to have a desert. Amazing menu. Staff so friendly and helpful. Family run business so very friendly and welcoming. Will be definitely be visiting again soon. Highly recommended.

How to describe this restaurant? In a word, sensational. Firstly, the food. What a delight! Gone are the days of a mediocre Asian cuisine! It's time to embrace authentic Asian cooking that's both delicious and incredibly affordable! I have been to this restaurant on multiple occasions and am yet to be disappointed. The food is prepared fresh and with an attention to detail that is far beyond the price you pay for the food. Each dish is crafted expertly and with care and is budding with flavours of Asia. My personal favourite dish is the spicy tuna maki. Simply because it is the simplest in terms of presentation, but has some incredibly complex flavours hidden in the dish. The food is not the only exceptional aspect of this wonderful restaurant. The staff are equally fantastic. I must applaud the team that has served myself on multiple occasions since the restaurant opened. They are always accomodating and effortlessly professional. A special mention must be made to Dion. She has been exceptional whenever I have seen her. Always with a smile on her face and a spring in her step. I genuinely believe that she would bend over backwards to accommodate any request. I must thank flying elephant for numerous nights of wonderful food, and brilliant atmosphere. I can not recommend this restaurant enough. Stop going to the chains around it and support this brilliant business.

Food was lovely, best Thai in Telford

Fantastic service from start to finish, staff were all really welcoming and gave good recommendations. The food was fresh and tasted amazing, we all wanted to try different things off the menu so ended up sharing a lot of the dishes… all were really tasty Would definitely recommend and I can’t wait for our next visit.

We visited on Friday evening after hearing a good review from a friend of a friend. Wasn't at all sure what to expect as from outside it doesn't look particularly inviting. Inside is clean and modern and I think was probably the interior from the previous restaurant. We were met by a gentleman (who we later found out was the owner) who was friendly attentive and accommodating. The menu was pan asian but was a little confusing if like me you like a full description of what you are ordering. My Husband settled for a set sushi meal, I had the Thai green curry and my son the vegetarian sushi option along with 2 servings of Gyosa. Not all the food came at the same time, waiting a little longer for the curry. However we had a great seat, we chatted to the staff all of whom were exceptionally attentive apologising profusely for any delays. Our waitress also introduced herself as joint owner and it was evident throughout the evening this was a new family business. Many of the staff seemed new and my only criticism is that the waiting staff seemed a little disorganised. However that did not detract from a wonderful evening. Everyone we spoke to was unfailingly polite and helpful...would we visit again definitely!! And the food? Was absolutely delicious the thai green curry was to die for and the sushi so fresh and pretty....as the owner said to us on departing but the food is good yes....and yes we have to agree!! Really hope this is a successful venture and something very different from the usual the pasta, pizza places in town.

I am going to try to be as fair as possible,. The food in this restaurant is actually very good. But! The service is terribly we basically spent 45 minutes not only waiting for food to arrive but to a waiter or waitress to come and ask if we need it more drinks,. The restaurant was half empty so the simplest task of getting extra knife and forks was forgotten, the drinks and water we ask, Was soon ignore and to the point where I have to get up and get my own drink! We spent over 2 hrs and everysingle dish arrive at different times. Seriously! The food is good but the only two people that actually did they job was the young girl giving us the bill and the lad at the bar who have to take over the bartender to serve the beer, note! To girl/women with the purple hair get you nose out of your back side every customer is valuable, even the ones that don't spend 500 pounds. it was about 7 of us and really non of us felted welcomed here, we didn't complain or said anything we just never going to visit again! May as well ask for a takeaway!

Absolutely amazing good service. Nam took great care of us during the visit. The food was authentic and rich in flavour. She was enthusiastic and made good recommendations for us in terms of what to get. She is a credit to the company.

Food was really good, staff were friendly, so ate there two nights in a row.

I've spent months trying to find a good Thai. On recommendation, I gave this place a try and it didn't disappoint. Service was great and quick. Food was absolutely delightful, full of flavour. The only thing that could make this place perfect for me is if they could get beer on tap. For everything else, it's spot on

Slow service. Took a while to be asked what we wanted, our food came out before our drinks. Food wasn't partially warm. Overall disappointed.

We came back the next day as we enjoyed the food so much. Thai green curry was incredible, so were the gyoza's.

I am gluten intolerant and found they had nothing that I could eat so the chef made an amazing salmon dish. He was extremely lovely and the food was brilliant. I had gone for a birthday treat for myself and my daughters 18th which was 9 months ago but because of covid we couldn't celebrate with the rest of the family. They went over and above to cater for my gluten free needs.

An amazing, authentic Asian experience. Having visited the Far East several times, being able to enjoy such well prepared Eastern dishes in Telford is an incredible experience. The staff were very polite, tables kept really clean and enjoyed every minute in the Flying Elephant. Can't wait to return.

An amazing authentic experience. I've been to Thailand several times and these guys know how to cook a green curry! Loved it....tickle your taste buds and give it a go.

Lovely meal attentive staff shame about so called music teenagers lolling about on couch behind so called singer Spoilt it for me

Delicious food,staff really attentive,really nice decor and vibe inside,nice place for couples,highly recommend,will definitely return.

Had a lovely meal here today, excellent presentation, and very tasty. It wasn't very busy, about 8 people including myself and my 2 kid's. Service was extremely slow, and server only seemed to be able to talk to us when we were about to leave. We will definitely be going again though, the menu choices look amazing.

Finally glad to find a restaurant in telford that does proper Asian quinine. Me and my partner visited the restaurant and also got a take out and both were exactly the same in quality, flavor and presentation. The flavor is outstanding in all the dishes we tried, my favourite is the chicken and cashew. I also highley reccomend both gyoza options and now we are customers for life. Thank you so much for the gorgeous food.

Despite being marginally ahead of schedule, the cold food was warm, the hot food was lukewarm. Overall tasted better than anticipated though. With the prices they were charging, I expected at least an attempt to keep the raw salmon cold. Green curry was certainly the best main dish we had. Judging by comments of other reviewers, I would imagine eating in would have given us a far greater experience.

Blown away. We ordered a takeaway from Flying Elephant for the first time yesterday night, craving Thai. And boy, this place delivered! The best thai we've had in a long time. Every dish we had was top notch - from the green and red curries to the pad Thai. Shout out for the ginger and black bean main too! A special mention to Calvin and Ester too who were so kind, and made sure our dishes were all veggie and substituted with tofu. Amazing food and amazing service. This will become our regular.

First visit and it was amazing. Fresh and tasty food. Great service and good value

Food was nice, service was something to be desired! Arrived, ordered a drink and all was fine. Next, we ordered a starter to share. This was chicken wings, which were OK but a bit dry. Then, my partner was given her main meal. I waited and waited and even thought that my partner's main dish must have been complimentary, as my main had yet to arrive. I watched other people get served, then was asked if I wanted another drink. I enquired about my main dish. The waitress looked confused and went to check. Nothing was communicated and then, after another long wait, the waitress finally brought my main dish, saying it had been at the bar. When we arrived, there was a total of 8 customers (including the 2 of us). Won't be returning, and I can only imagine the sheer chaos if the restaurant should ever get busy.

Let down the portions are very small, waitress was very rude after over charging. Don't even have any signage on the building seemed very unorganised.

Fantastic food and great value for money as well, will definately return. Be careful of the chilli's in some dishes, when it says 3 chilli's it's got some fire.

Needed in Life (names of dishes below) Ordered through justeat app (2 times now). Food absolutely delicious and tasty. Always wanted a Japanese style restaurant now we finally got one. You've got yourself a loyal customer! Seaweed Salad Vegetarian Gyoza Takoyaki Tempura Prawns Spicy Tuna Maki Unagi Ju

Brilliant service, very friendly, great choices (made vegan for use) with great variety of flavours, textures and colours.

I am Japanese customer and have recently ate Thai lunch at The Flying Elephant & taken sushi take away for rest of my Japanese relatives for dinner. We are delighted to finally have a decent Thai & Japanese restaurant in Telford. The staffs are friendly and the atmosphere is very positive with good intentions. The sushi tastes very genuine/authentic and the selection of fresh fish are impressive also. Well done Flying Elephant and I wish you all the success in Telford, I will certainly be back 👍

Moved to Shropshire early this year and struggled to find Japanese food here so I was really over the moon when I found this newly opened restaurant in Telford that serves authentic Thai & Japanese cuisine. I ordered their Japanese food (unagi maki & takoyaki) for a quick lunch and they did not disappoint! Can't wait to visit again to try their Thai food xx

Best restaurant experience of my life

My partner and I ordered some dishes which included vegetable gyoza. Unfortunately, we received chicken instead which was not ideal for my vegetarian partner. Nick went above and beyond to make sure this issue was rectified and that there was no harm done as a result of the mistake Apart from this, the food was delicious and freshly made and the overall service was friendly and accommodating. Definitely recommend this restaurant and we will be back in the future.

It's lovely just to have another option at Southwater, and to have a Japanese option is a bonus. The food is freshly made and very tasty, and not at all heavy. The staff are friendly and attentive, and I walked away feeling that not only would I definitely come again, that it was probably my favourite place to eat at Southwater.

Great to finally have some good sushi available in Telford! Food was really nice. There was a small mistake made with the ordering system but the staff were quick to get it sorted and were nothing but apologetic and kind. Will definitely go again.

Excellent food. Tom Yum Kung was very tasty and serving was about right. Sashimi platter was very fresh and good selection. Would like to see this served together with soy sauce and pickled ginger. Had to ask for the Soy sauce which I found a little too salty also. Rib eye noodles were very tasty. Very aromatic Thai basil and heat was spot on. Would prefer a slightly larger noodle personally. Highly recommended and will definitely be back for more.

Lovely staff and atmosphere. Food was absolutely amazing, would definitely recommend x

Absolutely lovely food! Just got ourselves a takeaway and my partner who's never even had Thai absolutely adored it. 🥰 Staff were so kind, too and let us wait inside as I was freezing. Will definitely go again!