Florence's in North East Lincolnshire

Very friendly service . We nearly all had an afternoon tea & found it very good value for money. Shame that they will now have to close again but we will certainly be visiting again when able to do so.

My favourite coffee shop! A lovely selection of cakes, including gluten free -always fresh. A good selection of paninis, bagels and other snacks. Lovely staff too

We pop in for lunch when in the vicinity. There is a counter full of delicious looking home made cakes but we just need a lunch snack. There is a wide choice & all freshly prepared in this very clean eatery. Everything delicious with very tasty coffee. Pleasant friendly service too.

I do not dare to say that but to be honest, I am there very often. Every 2 weeks certainly, if not once a week. they have very nice things in there. Everything is fresh, and staff very friendly and efficient.

I have been to Florence's a few times in the last few weeks with my baby girl. Staff are accommodating and always make a good cup of tea. Will be back to try one of the lovely looking cakes soon!

I live in Scartho and have visited Florence's on several occasions. While the food is nice (delicious cakes!) the staff, or at least half of them are completely unsuited to work in the hospitality sector. Rude and unwelcoming, it is unusual to get a smile. One or two of the staff are lovely but I do feel that there is a serious lack of customer service training. I understand that the cafe does not struggle for custom but surely that is no excuse for not welcoming the customers that are there? I won't be rushing back. There is a new cafe around the corner or the Rose and Crown on Louth Road, both provide a welcoming atmosphere. Such a shame.

I went with my friends for a lovely catch up, it was very busy but unfortunately the staff were less than helpful and a little rude, we asked twice if we could order our food and the member of staff say "Yes of course, when I have a minute" but I saw them serve other people who came in after us! They messed up our drinks order and didn't know what was i our panini's. We had to ask twice to order our cakes again not interested in our custom, will not be returning to this place.

It's not Costa, Starbucks or a Michelin star restaurant which some reviewers seem to think it is. It's an independent local café! I visited for the first time for a light lunch, was welcomed and found the ambience comfortable and relaxed with clean, light and airy premises. The menu was what I expected and the display of homemade cakes was much more tempting than the mass produced fare of a Costa or Starbucks. The waitress was very helpful in my decision making for the fillings of my panini and when it came it was professionally and beautifully presented with salad. I only drink a black Americano but it was excellent. Overall the café more than met my expectations and if I'm ever in the area again I wouldn't hesitate to call in.

We popped in for some lunch on our way home and having never been before we thought we’d give this place a try. It was busy so we thought this might be a good sign... The menu was basic, mainly sandwiches, wraps and buns with very few hot choices. Neither Of us wanted a large lunch so we ordered a vegetable soup each and two pots of tea. The drinks arrived quickly and were ok, but the cups are the type where you cannot pick them up solely by the handle without balancing the hot cup against your fingers...not practical or particularly easy to drink out or even pleasant. When the vegetable soup arrived it smelt ok and tasted ok, that was until I discovered it also had bits of pasta, baked beans and potato lurking inside! I would never have ordered vegetable soup had I known it wasn’t vegetable soup, and more a minestrone! Upon closer inspection it actually looked like tinned soup (and not a very good one!), that had had a few fresh vegetables and some extra flavouring thrown in it. I left all of my veg as I got fed up of trying to pick out pasta and beans I also left the white bread bun that accompanied it, as I only eat wholemeal bread and no choice option was was given. As we paid no one asked if our food was ok, and I would have said what I felt given that opportunity, so I’m writing this review instead. This cafe only takes cash as well so that was another inconvenience as I’d just used the last of my cash. Would not recommend and probably won’t return, £12 for soup that gave me indigestion and I only drank the liquid!

Called in on a Saturday Lunchtime,the girl on the counter seemed more interested in her phone than the customers and there were a few uncleared tables. Ordered a bacon and sausage bagel but they had no bacon (they are 5 shops along from a butchers) and the soup that we ordered was from a tin. We had called here previously and had found it much better before

I was looking forwards to meeting friends here. Unfortunately it wasn’t a pleasant experience . We arrived having asked for a table to be shown to a low coffee table . We ordered and waited a very long time to be served (over 30 mins while all around us people arriving after us were being served. When food finally came te scones were hard and the cake dry. Won’t be going back.

We have been here several times for sandwich lunch and always thoroughly enjoyed it. However, on our last visit, the tables were uncleared and dirty. My cheese and pickle sandwich was disappointing with tasteless cheese, indifferent bread and a pickle which left my mouth sore for the best part of a week. I just couldn't believe it. Previously we had lovely bread and fillings. My husband had a tuna sandwich on every occasion, and this time he said it just looked thrown together. On our first occasion the loos had nice red cloth towels. Now they look uncared for. Maybe it is under different ownership? Such a shame, and it was a lovely place to meet my sister. Not again! My mouth is still recovering from either the vinegar or chilies, or something in the pickle which skinned it

Great service, good choice of menu, fabulous cakes. This is a lovely little gem of a place and is well worth a visit.

Had booked for 3 for afternoon tea but when we showed up, the staff laughed and rolled their eyes and said 'oh well we have got a table free I think' which was a little unprofessional. They also took a while to acknowledge us when we arrived and stood chatting amongst themselves as we waited a little awkwardly. Once we were sat down, decided on just a sandwich instead. It was nice enough and plenty of gluten free options which was nice for me. Staff were friendly after the initial first impressions. Would go back but not in a massive rush and couldn't recommend it as overly impressive.

Went for a gorgeous afternoon with mum. Staff are very nice and the shop is immaculate. The choices are fabulous and the cakes are to die for. Recommend time and time again.

The websites say the place is open untill 5 pm. When we arrived we was served a coffee and cake but within 20 minutes rushed out of the door as they closed at 4pm. Had to rush out coffee and eat the cake. Would be good if they stopped serving 20 minutes before closure. I would of gone to lids if i known!!

Llamado para té y pasteles, que era preciosa. Tartas caseras. Aspecto y sabor bueno. Buena selección de pasteles y más amplio menú para el almuerzo. El té de la tarde parecía encantador - selección de sándwiches y pasteles, bollos. Me encantaría haber intentado que si sólo hubiéramos tenido más tiempo! Personal amable propietario/.

Mi amigo y yo fuimos para el té de la tarde, que era muy razonable y bien presentado. Deliciosos sándwiches de su elección, tarta y té o café. Hay también un té de la tarde de lujo con opción de panini, sándwiches o sandwichera y una bollo, crema y mermelada.

Good coffee shop and lovely cakes! parking is a bit limited but good service, very clean, and pleasant staff

People. Try it out. They have a great selection of tea coffee and cakes. All fresh. Always a comfortable seat to relax on. I go in by myself and find my self talking to people. Lovley.

We enjoyed a delicious afternoon tea... Freshly made to order sandwiches ( proper ham not ham wafer), beautiful scones with a choice of any cake on the menu. Go for the deluxe afternoon tea which is great value too. A little gem in Scartho worthy of a return visit.

You can't go wrong in visiting Florence's the place may be small but, their food and drinks are great.We had the deluxe afternoon tea today, at £10 per person it is very good value for money. If your looking for a lovely place to take your mum or friends then this is it. Staff are lovely, nothing to much trouble. Going back here is a must

Contrary to some reports we were welcomed with a smile when we visited for a quick bite on Friday lunchtime. Ambiance is relaxing except for the pervasive sound of the coffee machine; comfy chairs, reasonably spaced tables & understated decor.We both had 'sausage buns' with a late & espresso. Sausages & coffee were good quality, roll was a bit woolly. We looked longingly at the next table where they were tucking into an assortment of sandwiches, scones & cake. Yum!A few suggestions which would have taken my score up to 4 stars: - more substantial serviettes - choice of white or wholemeal rolls - choice of buttered / unbuttered (sausages a bit greasy with butter)Nothing to stop us returning though.

We were visiting family in the Scartho area of Grimsby. Initially we thought we might find somewhere for a lunch in either Cleethorpes or Grimsby. However after a ride along the seafront at Cleethorpes , a walk, and a look in the town centre, it looked sad, dirty and unkempt, so we tried to find Grimsby town centre and failed. We had seen Florence's as we passed on a previous occasion.There is a FREE car park nearby, across a busy road, ( so be careful crossing)as well as several other shops, including a good bakers, butchers and florist amongst others. Florence's is beautiful, The decor is peaceful and lovely. The staff were welcoming. We chose sandwiches with a salad garnish. The bread was delicious, as were the fillings. The 'garnish' was some of the best salad I have had in a while (usually having supermarket tasteless leave!) The dressing on the salad was delicious. The portion was much more than a garnish, and it was a delight not to have green pepper and raw red onion, which so many places seem to think is an ideal accompaniment to everything. I would recommend this coffee shop to anyone in the areaWe saw some people having afternoon tea, even though it was lunchtime. It was served on a 3 tier cake stand, with sandwiches, scones and cakes. The cakes on show on the counter (properly covered against flies and dust etc) looked wonderful, but we had no room for cake after our well filled sandwichesThe toilet is immaculately clean, with individual clean hand towels.When we are in the area again, it will be our first 'go to' place for a light lunch

Excellent service as always, lovely relaxed atmosphere and scrumptious food! Highly recommend you won't be disappointed.

Have had several afternoon teas and also popped in fir coffee and cake. Always a friendly and efficient service. Would recommend

Visited Florence's today for a quick drink and a piece of cake. We took a seat on a comfy sofa in the corner of the room. A good selection of homemade cakes presented well at the counter. We ordered a scone with jam and a squidgy lemon cake. The lemon cake was lovely and light, sadly the scone was dry. I ordered a strawberry milkshake, when it arrived half of the glass was froth and undrinkable. So I actually only had half a glass.I was looking forward to visiting somewhere new but left feeling unimpressed. The cafe is lacking in atmosphere and the staff were unenthusiastic. Shame. Petfect location but less than perfect elsewhere. Wouldn't recommend

Afternoon tea for £6.50 per person. Lovely fresh food and coffee. Nice place to be on a cold snowy day like today. Lovely.

So, why the title? A recent visit with a girlfriend on a sunny early Autumn afternoon and we could have been anywhere but Grimsby. The throng of the traffic to be observed from the busy Scartho Fork puts this cafe at the very hub of the very stylish Scartho village. It's a good place to watch the world go by from, to have a coffee and a catch up whilst letting the world zoom along. On sunny days, this can be a really pleasant pavement cafe experience. That said, I didn't find the food much to write home about. The sandwich menu did not offer much different from the norm and looked unappealing to me. The coffee/cakes phenomenon was a much easier and foolproof option with the staff helpfully recommending which ones they believed were best. So yes, the raspberry roulade did prove tasty, sweet and sharp. Service was a bit hit and miss. A little unfriendly at first (probably due to being very busy inside the cafe) that then warmed up after a little customer appreciation, acknowledgement and a bit of that self-deprecating British humour. As the coffee flowed (and it was good quality coffee) and a couple of cake-related snacks were consumed by each of us (hic!), we had clearly enjoyed our visit. So in the name of coffee/catch-ups, this placed more than sufficed. Was it a particularly gourmet experience - well no but it more than served the need of what we required from this establishment in aiding our banter and beverage experience.

Really good value afternoon tea. Plenty of choice. Good service. Small and cosy. Great for a meet up with friends. Placed on a large roundabout so great to sit and watch the world go by.

Great food and place to go nice food good value for money good selection of teas and cakes also hot food staff very nice can also sit outside with your dog children also go and love it ice creams etc good venue clean comfy good for a catch up with friends

Friend and myself had afternoon tea here - very reasonably priced - food fresh and well presented. Staff friendly and helpful. Would certainly recommend wether just popping in for coffee and cake to eating lunch - great panini and loads of filling Delish

I meet up with 2 of my friends and take my young grandson along. Staff are lovely and service is very good, choice excellent.

I visit Florences on a regular basis and enjoy being able to read the papers, have a coffee and cake without feeling rushed to leaveSometimes the clearing and cleaning of tables could be better but on the whole it is a clean cafeCakes are delicious and although not home made are good quality

Visited here at the end of last week in the morning. As always, it was busy. We only stayed for a drink (which may I add, was pretty tasty, I went for a hazelnut hot chocolate, and although I thought the glass size was fairly small, the taste helped me to forget this!). The service was quick and friendly enough. There were lots of yummy homemade cakes to choose from but we didn't sample any this time.

I have visited Florence's twice recently. The cakes are amazing! The rest of the menu is simple but has everything you would want or need from a coffee lounge. However unfortunately the service seriously lets it down. The first time I let it slip because its a popular place and was very busy. But this week it was much quieter and we had to ask to be waited on. And once lunch was finished our plates were not cleared and we we were not asked if we would like coffee or cake which we were all excited about.We waited and waited and finally asked for the bill and left.The prices are reasonable and the place is great with a nice atmosphere but the service is poor. All I saw was one girl on her iphone the whole time and the other lady with her head down.Not very approachable.

Lovely coffee and cake selection. Plenty to choose from. Afternoon cakes and snacks. Relaxing environment and lovely friendly staff. VISIT

We go to Florence's about once a week, sometimes more and always enjoy it. The staff are all lovely and the sandwiches and cakes are all really nice and fresh. The afternoon tea represents good value for money too. Even if we are not eating it is lovely to relax with the newspapers over coffee. We really appreciate havig this local gem to head to when we go walking or on our way back from other places. Thank you all!

Second review and not dissapointed. The place is always welcoming and relaxing. Coffee is fresh and the choice of snacks is adequate. Staff are lovely and the price is okay. I would suggest look at the specials board they usually have a deal on for a resonable price. As said before it is a hidden gem.

I visit here at least once a month and never tire of it, the food is always fresh and nicely presented.

Visited by myself as had some revising to do and needed to get out of the house. The coffee was lovely and resonable price aswel. The place was clean and tidy and staff were lovely. I like the fact it is a close knit team that work ther (possibly family) it makes it a much nicer atmospehere. Would be good if they had some form of buy 10 get one free scheme. Definitely attend again.

Just popped in for a coffee and a sandwich was told to take a seat and they would take my order . After half an hour of waiting my partner and I decided to go as we were on our lunch break .......very very disappointed with the service . We will not be visiting here again in the near future !!!!

Very good value afternoon tea. Great to meet friends for a chat. Tasty sandwiches. Plenty of cake choices. Lovely cream scones. Service prompt and friendly. Free parking in nearby car park. Options to sit outside.

A friend and I had afternoon tea last week here.It was very busy but we managed to find a table. The staff were polite and reasonably attentive, the cakes on offer looked delicious and when the food arrived it was quite tasty. The food arrived on a two tier cake stand and we were given a plate each. The sandwiches were tasty but as we were given only one plate each, we had to use the same plate for the sandwiches and the cake! Not so good.Our table was dirty and had not been wiped since the last customer, the floor around the table had crumbs all over it and was sticky in places. Went to the toilet and noticed some hand drying cloths were on the floor thrown against a bin. Next to that was a very stained and dirty baby changing mat.No way would I ever use that to change a baby on. Such a shame that the experience was spoilt by the dirt and grime. A " deep clean " needed and more attention needed to keep up with the floor and table cleaning throughout the day.

Had afternoon tea and sat next to the radiator and the toilet.Sandwiches were average, lemon cake very good.Floor was very dirty and full of crumbs, table was in need of a good wipe and the radiator was stained and dirty.I did see tables being wiped while I was there but our table was quite dirty and we had to use napkins to clean up the best we could.Went to the toilet and saw a filthy baby changing mat propped up against the toilet wall on the floor, it was filthy! Yes, they were busy but that is no excuse for the dirt. A deep clean needed asap.

If your looking for a place to meet for a chat and coffee you can't go wrong here.The atmosphere is as light as the cakes -- a winner

Always call here saturday morning with friend for cake coffee and chat . Comfy happy atmosphere very enjoyable to sit relax and watch the world go by . Cakes excellent the White choc and malteser is wonderful. If I call in the week in work break I have tuna sandwich excellent value and tastes great. Can only highly recommend this place

I visited Florences with friends yesterday for afternoon tea. The food was delicious and tasty, we had a selection of sandwiches, crisps, cakes or scone with a salad garnish at £6 per head this was great value for money. The staff were attentive and polite. The location makes for great people watching and is close to the local shops. The only thing I wasn't keen on were the faux leather seats (hot day) and not being able to pay using credit/debit card. We ended up coppering up between us.

This is a short walk from our home and is a lovely way to spend the afternoon. We come here for afternoon tea regularly. The staff are great with the children, do not mind the children sharing an afternoon tea between them and will bring spare plates etc if needed. Fitting the afternoon teas on the tables is sometimes a squeeze but we manage. The bread is very fresh and the fillings plentiful. The cakes are always lovely to look at and choose from and the peanut butter stack is to die for.My only small issue is with the seating rather than food/staff. The seats and tables are tub chairs and low coffee tables, its is difficult to eat like this and higher tables would work better maybe.

Great value for Afternoon Tea, with a very pleasant atmosphere. The sandwiches were made fresh and were extremely tasty, followed by a home made cake of choice, which was fantastic. There is a variety of seating, the sofa's are very comfy and you can read the morning papers, which are supplied. Well worth a visit, and will be visiting again.

Took my husband for a very nice sandwich n coffee (twice) as we both enjoyed it so much. Sandwiches were very tasty and well presented as are the coffees.Staff are lovely, very welcoming. Considering its on a roundabout at the end of Scartho Road it's great.

My husband and I dropped in for lunch and enjoyed our snack and coffee. I have been before for a coffee with my Mum and the service is good and a nice atmosphere.

I visit Florence's every month, meeting up with friends. It's a nice cosy place and the snacks are generous in portion and tasty. I never tire of visiting and am pleased it has remained popular.

Took my nephew for a quick sandwich. He had mozzarella tomatoes and pesto on white, he really enjoyed it. I had a ham and Dijon mayonnaise sandwich on brown bread which was very tasty. We both had hot drinks, We had a soya latte and a mint hot chocolate with cream and marshmallows he was in heaven with that...in fact it was my nephew who suggested we went there as he fancied that hot chocolate..that's a huge recommendation to begin with ! Comfy seating and friendly service. I don't know whether they take reservations or special booking. I know when it was Louie's they did.