Flint Owl Bakery in Lewes

Wonderful staff, beautiful food and obviously brilliant barista art!

Really enjoyed the banana bread

Some of the most exciting cakes and pastries I have seen anywhere. The gals working in the shop delightful and kind . Always feel welcome. A credit to the town . Can't praise too much. Thanks

Lovely bakery with walled garden. We had delicious coffee, matcha and cakes. Very friendly staff and wonderfully skilled barista 🎃

Excellent little bakery if a little chaotic! Small Sussex-based chain using local flour. Prices reasonable for quality, for example a salad and quiche for lunch was £9 95. Bread loaves delicious, around £4.50. Counter gets busy , handling cafe and takeaway customers..

Lovely produce. Not cheap but sometimes you have to pay for quality and in this case you get good produce.

Popped in today for some lunch! I waited behind the counter while the Server slouched back scrolling on her phone and made duck noises. The server saw me looked me up and down and carried on scrolling. Needless to say I walked out. It felt quite hostile in there tbh and I won't be going back. I hear this bakery complained about Gail's coming to Lewes yet Gails' customer service is 100 times better. Awful.

Amazing food and cakes! Dog friendly. Cannot recommend enough.

Amazing food and cakes! Dog friendly. Cannot recommend enough.

Fantastic service. The staff work really hard and long hours and are very friendly and professional. I have seen very entitled and rude older customers trying to push their way to get a table even though there are people in front of them . They try to deal with this behaviour as well as they can. We love it - the coffee and food is great too !

The most expensive bread I have ever bought I will not come back The prices of the other products were also alarming and extremely high. It must be a bakery for very rich people

The most expensive bread I have ever bought I will not come back The prices of the other products were also alarming and extremely high. It must be a bakery for very rich people

Favorite bakery in Lewes, great selection of pastries, bread, lovely garden outside and very friendly service. Only thing I’d like to see is almond milk on the menu :)

Great bread and good coffee. Red velvet cake also great :)

We called in for a quick lunch and were delighted by the choice and service. Fresh, imaginatively-flavoured toasted sandwiches (description does not do them justice) followed by peach/apricot cruffin 😋 and chocolate baklava cake. Excellent, friendly service too and a pretty garden

Nice Lewes cafe. Good quality 👌

Lovely - go and enjoy cake, lunch, hot/soft drinks and take away an excellent loaf of bread from lovely staff.

The Bakewell slice is more like a victoria cake without cream, not a lot of flavour. It does not taste of anything like a Bakewell tart. The savoury sandwich selection is limited, not like the Brighton branch. The coffee cake slice was really good, as was the focaccia cheese, pesto toastie.

Lovely casual place. Great baked goods and coffee

Great coffee and cake. Bread was on display which looked great.

Nice food! Good service! Did you pay the plumbers? No further elaboration necessary and no more needs to be said. Good luck.

Beautiful outdoor area out back with roses and sparrows flitting about. Amazing pastries

We did some plumbing work for them as an emergency and 5 months and 12 emails later still have not been paid for the work we did

Lovely staff, really well made square mile coffee and amazing food.

Great Quiche, super coffee on a wet and rainy day. Fun atmosphere. Friday service.

Had a delicious broccoli, leek, and bacon soup with bread for lunch with my two kids (11 and 8). Service was lovely and a nice quick turnover of tables, no waiting around. Will be back to try the sausage roll and some of the breads.

Expensive but excellent. Extremely cool and beautiful staff. Delicious baked goods and lovely sandwiches. Great coffee. Nice place to sit. Main seating is up some stairs so no good with buggy and not accessible for all.

Great food and nice quiet pleasant coffee. It only has 8 nice little tables - so cozy and comfortable. ☕️

The best place in town to start of your day 👌🏻

The pastries are lovely and the coffee tastes great. But it takes ages to get your coffee even just with one person ahead of you. And the coffee was only warm even though I’d asked for it to be extra hot.

No butter for my bread. No apology. No customer service 😭 Apparently no kitchen and no ability to solve the problem 🧐 Never been before and not likely to go again

Bought a not particularly fresh loaf. Staff too busy to say hello.,

Worth a special trip, then a second to eat everything you ran out of space for the first time!

I’ve been going to Flint Owl regularly since it opened about 10(?) years ago and I’ve been increasingly disappointed by the service and attitude of the staff. A few years ago they were lovely but they are now surly and rude. The last time I went, as usual one of us queued while I found a table- I stress we have always done this without a problem. As I sat down one of the staff members called out to me loudly enough to catch the attention of all the customers, came storming over to me and told me ‘NO’, then instructed me that I should queue like everyone else and then they would do their best to find me a seat. It was rude, aggressive and shocking. If the policy has changed perhaps people should be informed politely and discreetly, not embarrassed in front of lots of people. I will not be going again. There are some absolutely lovely coffee shops and cafes in Lewes where the staff are friendly and know how to make their customers feel happy to be there. Flint Owl is sadly no longer one of these.

I mean just go to Lewes for the coffee here then you'll be pleased with your choices.

Although the food looks enticing, the staff at flint house bakery are so rude it's 'almost' funny. I won't be returning! At lunch today, my elderly mother asked for salt and a catering sized salt dispenser was quite literally slammed onto the table. Snooty, ill-mannered staff.

Lovely food - had a very tasty soup and a cuppa. All the bread and cakes looked very tasty and thoughtfully made.

Walked by and saw all the bread. Couldn’t resist trying a butter tart since I’m in England before Christmas. Had a beetroot latte. Not my jam but good to try new things! Have a baguette to take home. Should be great!

Lovely cosy vibe. Friendly staff and great cakes and pastries.

Great cakes and decent coffee. A popular spot which is usually very busy. Service friendly but can be a little slow. Their sourdough loaves looked wonderful.

Style over substance. Coffee is reasonable but slow. Almond croissant and egg muffin were stale.

Great cafe/bakery. Worth a visit. Especially seeing the dog looking out the window opposite on most days!

A lovely cafe, delicious sandwiches and cakes , small garden with seatings at the back . Friendly staff.

Lovely food and cafe but tepid coffee! It's taken me a while to give up on Flint Owl Bakery as the food and bread are great. However, every time I order a takeaway coffee or chai and ask for it to be really hot it always arrives tepid. I really don't mind paying £4.25 for a drink but I would like it to be hot! I guess I need to move on and find somewhere else...

Stopped for coffee & cake. Delicious on all levels. Came away with an enormous sourdough loaf of which half is in the freezer. A true artisan bakery/cafe. There is so much on offer in this relatively small place, I wish I had the capacity to try more varieties. However, I live fairly local so I will be back! 😋

On the face of it this looked to be a sound choice. The food was excellent and the indoor and courtyard spaces were lovely. However these positive attributes paled into insignificance due to the incompetent handling of a customer service issue . One member of staff was beyond reproach and no one appeared to be in-charge to resolve the problem satisfactorily. If you are seeking out quality, welcoming artisan cafes I would give this one a wide berth.

It is always a complete pleasure, to visit the Flint Owl Bakery during my lunch break. There is always a wide array of fresh, healthy food on display to suit any appetite or need. I always accompany my choice of lunch, with a double espresso which is always brewed to perfection and I feel the best in town. The first class food, is matched by the service. Always friendly, helpful and greeted by smiles. The staff will happily explain ingredients to customers and suggest lunch combinations, to new visitors. A must visit, whilst in town.

This is my local…love the cafe …Best coffee and service always from the all lovely girls every morning ,particularly when Bella and Pat are serving 🙏🏼it’s a busy cafe with limited seating in the winter , don’t loose patience wait it out it’s worth it , pastries and lunch time food is always delicious 🥗🍪🥟🥯Ange

No visit to lewes is complete without visiting flint owl. The cake display is instagramtastic. The coffee is good and the garden lovely

I love Flint Owl! The staff are always friendly and helpful, and the coffee is superb. They have a great selection of cakes and sandwiches, and everything is fresh and tasty. The atmosphere is cozy and inviting. This is my go-to place for a quick bite or a relaxing break. Thanks Bella, Karina and Yullia :)

Went for a takeaway and they had Lasagna I said, yes, please then they pulled out a soup cup to put it in. It was soup lasagna!

Flint Owl is by far the best cafe in Lewes. The food and drinks are always excellent and the service from the young girls behind the counter is always efficient and they are very pleasant. However I am leaving this review because I visited before Christmas and one particular staff member was SHOUTING in the middle of the shop about people paying for their bread!? It seems so unnecessary in such a small space. I swiftly left that day as just grabbing a quick bite to eat became stressful. I visited again last week to be faced with the same staff member yet again SHOUTING about orders at the top of her lungs. She really ruins the atmosphere. It’s such a shame because what was once a really chilled and inviting space, has now been totally tainted by her hollering like she’s flogging stolen goods at a boot sale. The town crier better watch his back!

Been in a few times recently. The staff are wonderfully helpful with assisting me with the bread and cakes, as well as making a great coffee. It has a very warm welcome, despite how busy it can get! The cafe is in a perfect location to explore the rest of Lewes! Will recommend it to friends and family.

Visiting Lewes for the weekend. Absolutely lovely town. Flint Owl Bakery one to avoid. The service is shocking. A group of surly young ladies behind the counter doing their best to avoid and ignore customers. Floor dirty. Tables uncleared. The one that had been cleared dirty. Tables packed in too close in a post covid world. Mediocre tepid coffee. Large open rack of bread by the door. Uncovered. Badly stacked. Watched people's clothes brush against it and move it. People queuing next to it. Not nice at all. There was also a customer with a wild smelly dog. Not their fault on that one. I love dogs, but this is not a dog friendly space as so cramped. Anyone with an allergy or a fear had no hope of keeping a distance today. A massive clean and a lot of staff training needed.

The friendly local coffee shop is filled with amazing cakes, pastries and light lunches and of course their famous bread! This does make it a busy venue at times, but it is well worth the wait and in Summer they have a lovely garden space. Staff are friendly and helpful and make great coffee

Since you enter in the coffee shop you have a warm reception by all the members of the staff, the manager from there she makes us feel so welcome in the place helping us when we where ordering with a really positive approach to all the customers.

Lovely place with great pastries spoilt by surly staff with zero customer service skills. Felt unwelcome.

I've eaten here a few times but was very disappointed when I visited for lunch recently. The pizza was overcooked so the crust was inedible and the celeriac salad bitter - it needed something (eh orange) to balance the natural bitterness; healthy salads are great but they need to taste good too!

Fabulous sour dough breads !! Was keen to come here to sample the breads- the 100% rye sourdough is amazing. The almond croissants delish as well. Haven’t tried the other breads…. yet ! Came in yesterday to get coffees etc - it was disappointingly Luke warm and my husband didn’t appreciate the tiny teacup he could barely even pick up with tiny handles. So we felt they could improve on the drink service. In future I’d probably just buy the bread.

We visited today and asked about vegan options, of which there are quite a few. Unfortunately I also don’t eat bananas as they don’t agree with me, but the staff could not confirm if all the vegan options were banana free. A couple were labelled, but for the matcha cake and choc chip cookie it was not clear. This is so disappointing as many places now have ingredient lists, even if food is made offsite or by another company. Please could you consider doing this in future? Thank you.

This place has really deteriorated over the past year or so. Our visit today for coffee and cake was shockingly disappointing. The four young ladies serving had no customer service skills and were preoccupied with chatting to each other at the expense of acknowledging customers...

Ate here a few times during a recent visit! Excellent snacks, cakes and lovely coffee! Found the service just fine. The bread selection is amazing!

Yeah, nice enough place. Attractiveish round the back. Okay lukewarm coffee, even if flavour-wise the tiramisu cake didn't even approach a coffee cake. Staff forgot a couple of orders (kind of apologised). No-one was horrible or anything. But seriously, none of this is important. Not...

Great location. The team of ladies are absolutely amazing at customer service make you feel so welcome. Clean great variety of food. would deafly recommend a visit.

We visited in the august heat but we needn’t have worried about the temperature because the chilly demeanour of the staff cooled our experience. The pastries and coffee were great as always, but I’m not sure that makes up for the lack of a warm...

Went on a weekday to the cafe, although the coffee and pastry were good the state of the toilet was awful. The toilet requires a thorough clean.

Lovely bakery, amazing bread! Abi and Elle were lovely 🌟

Popped in for some takeaway coffee, food & bread looks amazing although all out in the open at room temperature and open to flys etc..?! . waited 15mins for 2 coffees, really unorganised by the look of things several people walked out not knowing if...

Yummy pastries and very good coffee, garden is so lovely

Food looks and tastes delicious, lovely garden, tables dirty, service disappointing and somewhat frosty!

Great bakery and lovely garden to sit in as well

Went in this morning for 2 coffees which sadly tasted awful. So bad infact we couldn't drink them & asked for a refund which we got and the lady was nice & explained that there was a problem with the coffee machine..... Why still sell coffee then, especially when it's £2.50 a cup! Personally i think charging extra for milk is strange, never seen this in any other cofffee shop. When i asked for soya milk for one of them i got told i had to pay extra for diary free milk.... even though i had already paid extra for milk and i was only having an Americano. Baffling & very very annoying! Won't be going back.

Popped in for a croissant and tea but very tempted by the cinnamon buns too. Lovely food, proper tea and friendly service. Seating inside or in nice courtyard out the back.

Amazing cakes and hot fresh tea, fab

We called in yesterday for coffee and cake. We also bought some bread. You wait a long time for the order and it isn’t service with a smile here! Nevertheless the cakes (carrot and a vegan nut and fig slice) were delicious.

Situated in Lewes High Street the Flint Owl Bakery is a bakery and cafe which makes homemade organic bread. It also makes and sells cakes, bread, cheeses, salads and artisan breads as well as other foods. It is very clean, the food is well presented...

The best coffee shop in Lewes hands down! Great coffee, really good food and the staff are always so friendly and helpful!

My favourite bakery/cafe in Lewes! The food is always delicious and they have some great vegan options too, I recommend getting in early as the treats go quick!

Great staff, everyones so friendly and helpful. Definitely recommend!

Nice food, if pricey, but each time we visit the staff look as if they’d rather be somewhere else. The service is consistently sub-standard. Today, the table was left with the previous occupants’ used crockery; we had to ask for it to be cleared, and then again for it to be wiped down. This happened the last time we visited. Sullen, bored and brisk staff don’t help the ambience. But there’s so little competition in Lewes I wonder if the owner actually cares.

Amazing service, good food, lovely staff!!

Vegan food as well as non. Nice experience for the taste buds. I think it's a Sussex based no corporateness to it...thankfully. Good looking food Queues out the door quite often but not long wait. Just to note I asked that a slice rather than tongs be used to avoid squashing my cake and the staff seemed to take this as an insult. Also went in the shop another time at 3.30pm and wondered if closing as staff just stood there waiting for me to chose when I'd only just got in the shop.there was a definite air of impatience. If Flint Owl staff continue their customer service this way, I will be sad but will stop buying there.

Lovely cakes and pastries. Can't fault any of the food or service! However, it can get very busy and noisy when eating in. The tables are all a bit close and I felt that people were on top of us. Also, the bathroom is very revealing as the window is very clear looking out on to the seating outside. So you may very well catch eye contact with someone having a coffee outside. Would recommend for takeaway.

The bakery had a good range catering for differing diet requirements. We sat and had some really nice coffee and pastries. We will return.

Size isn't everything and they pack a lot of cakes into a small space...

Came across this lovely bakery /café for the first time. Super fresh food! Great service! The bread looks beautiful 💞 Definitely be good to visit again.

Very nice, got a good impression as soon as I walked through the door. Purchased some bread and a slice of cheesecake. The cheesecake was very nice, the bread was very tasty.

Quality bakery, with prices commensurate..

We had a vegetarian pasty and the potato bake - both were exceptional. The green tea was lovely also. I would highly recommend this place.

Really nice food and drinks but a bit expensive in my opinion.

The food in this bakery is lovely, but the hygiene leaves a lot to be desired! On a visit this morning there were customers without masks, a lady who handled a loaf and then put it back on the shelf and a dog who sniffed...

One of my favourite places in Lewes. Excellent bread of various kinds, and a mouthwatering selection of other foods.

Great food. Good service, friendly staff, as always. Many thanks.

Went in for a coffee and a snack. We had amazing large onion bhajis, raita and chutney. It all tasted delicious. So nice to sit in the courtyard amongst the herbs and enjoy the food.

Great bakery (such good focaccia), BUT it was all a little hectic and noisy inside. Staff were lovely, but they need a better system, and make the place feel more cosy

Good food and atmosphere. Coffee could be better but would happily have it again 😆 Dog friendly.

First visit to this cafe and I absolutely loved it! The cakes and coffee were excellent. Staff were friendly and music was very relaxing!! Will have to try the savoury food next time

The best bakery on any of four continents I've been to, and there are many great ones. What always turns me on to food is fresh and real ingredients. Here they have a good variety of breads and pastries. Great value because the portions are large, great flavours as the pastries etc. are perfectly sweetened, and there are "free from" options. A main street - easy to find - some street parking close by, staff are adhering to Covid restrictions, busy location but service is very quick, and some seating inside. Fresh, tasty and I would move to Lewes just for this place alone.

Worst mocha ever. Tasted like worm with no coffee or Chocolate flavour what so ever. Don’t waste your time and money here.

Was really looking forward to visit this place but got very disappointed. Pastries and cakes are exposed, with flies and kids touching them. I saw a kid grabbing a cake and then put it back on the shelf. There were too many flies in the shop and I even found one cooked one on my granola bar. I politely complained and return it, but wasn't offered a refund. They briefly apologised but didn't seem to care.