Based on 15 opinions finded in 1 websites
Based on 15 opinions finded in 1 websites
Nº 445 in 553 in Colchester
Opinions
Excellent dinner service by Sian. Our dinner was served quickly and the food was delicious. Also very good environment and playground for children.
Ana Sofia Filip... M . 2022-08-03
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Thanks Serena for the best experience possible and friendly help and smile. It was lovely to return and see positive improvements on the menu.
Ana A . 2021-10-08
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Very very bad service was not happy at all my 1 year old was left without food and some meals was not to standard how it should have been.
Lydia G . 2018-12-26
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The Rovers Tye Colchester is a Greene King / Flaming Grill pub and restaurant. The food is good and the beer is, as usual with Greene King, well kept and well served even if somewhat limited. The atmosphere is friendly and welcoming. Do book in advance at busy times. I enjoy eating and drinking here and I hope you will too.
christopher913 . 2018-12-11
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Visited for Sunday roast lunch, ordered 2 roast beef & 1 burger. Burger was acceptable roasts were inedible, green veg' badly underdone, roast potatoes o.k. from a packet, mash had a crust, meat had never seen an oven, ( probably from a tin ), overall very poor.
Colin D . 2018-04-23
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We have been a number of times and enjoyed most visits, only once did we have a problem with the food but a dozen or more visits have been a success.
Chris C . 2018-04-02
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Visited here with four friends at lunch time to celebrate a 65th Birthday.Food was ok but the service was not. We waited a long time after ordering and the waitress needed some customer service training to say the least !!!!
holssept10 . 2018-03-04
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Spoilt for choice. Superb range of dishes and very polite staff. Such a change from the old owners. Highly recommended.
David B . 2018-03-03
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I am fourteen years old and I have purchased alcohol for my mum regularly at this establishment. I will be contacting trading standards to investigate this issue as it is ongoing.
Coastal723566 . 2017-12-24
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Great value for money and excellent customer service Great for families or couples Booking is recommended as can be busy at weekends
70sallyk . 2017-10-02
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Recently tried this again and was pleasently suprised. Had a meal with friends and could not fault the food. Service was excellent as were the staff. In all a very nice experiance. Would go again. Steak was superb. A nice change.
David B . 2017-06-23
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Friendly staff but can be a wait if busy.staff are busy but they do try to make it as fast as they can to deliver hot quality food always been impressed with the food and staff sometimes it's so busy that there's not a table available at All they are always fully booked . Once you get your meal the staff come over to see if everything is OK.
Kaciess . 2017-04-03
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Complained about the food and the staff member got very, very irrate.Just would not listen.The place reeks of burnt food and becomes very overbearing.
David B . 2017-01-17
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Stopped here for dinner before heading home. Food was excellent and seemed very popular with young families. It was Halloween and a lot of people were out. The service was very good and the menu was varied so something for everyone and the children's menu was better than other places. Plenty of car parking and well lit. Toilets were very clean and there was an individual disabled toilet too. Would return and recommend a visit.
Pauline M . 2016-11-01
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A great menu, something for everyone. Good portions and the food is very good. When you ask for your meat in a certain way, that is the way you get it ! Leave some space for some dessert !! It is worth it. And the staff are very, very good !. Service with a smile, that alone makes it worth going back.
Robert H . 2016-07-13
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64 Opinions
Spa day for Mothers' day. Lucky that the beauty therapists were so good because it saved the day. Pool area looked very good but the aromatherapy room had nothing of aromatherapy about it and the pool itself was icy. The relazing pool was also too cold to sit in but the jacuzzi was warm: unfortunately the bubbles were absolutely violent and because so much chlorine had been used in the water, it was spat in your eyes and we had to get out, eyes streaming. So we went to get our afternoon tea: what a disappointment! When we got to the café area we were left waiting for quite some time with no one to seat us. The room was in a mess: tables covered with detritus. They only managed to clear up by getting a beauty therapist to come and clear the tables! We settled in for tea.5 minutes later we had eaten it! We each had the equivalent of 2 slices of bread cut into 4 little sandwiches. Only 2 fillings: cheese and tomato and egg mayonnaise. Usually if you go out for afternoon tea you have double this amount and are then offered more. At Ballentynes you had a couple of mouthfuls and when we asked for more were told we would have to pay for them! The one scone each was actually very nice but the cake selection was dismal, with a small piece of chocolate cake that we had to cut to share ourselves and another that looked so amateurish that neither of us wished to sample it. Absolutely nothing special about this "special Mothers' Day" event. As is often the case in hospitality the management is trying to increase the profit margin by cutting back on the quality of the offer once payment has been taken and cutting back on staff so that staff, who were, I should add, all very pleasant, are rushing around and unable to provide the expected level of service.The place is definitely not meeting it's potential. We will not be visiting again.
113 Opinions
Really lovely place. I made an unfortunate accident and ordered from the wrong place which was in a different part of Colchester, but the staff were really kind and just put my order through again and cancelled the other one. Delicious food and just all round great service.
14 Opinions
first time ordered a delivery from this restaurant..it turned up early..which was great..when you are hungry..the food was hot..the portion was massive..meats great..salad and chips..pitta bread warm..side order of taramasater was lovely
928 Opinions
We have given it three tries, first, food was OK, short staffed, bad service, 2nd similar but food again was ok, tried again last night, 8pm booking, only us and a table of 4, another couple were then seated, table of 4 had finished. We ordered starters and mains, starters arrived, yes ok, having finished those they were cleared, we awaited our mains, we could see 4 main meals on the counter where the two chefs were as only us and the other couple, they had to be ours, after watching for ten minutes and still sitting there under the heat lamps, I spoke with the manager, he went to them but apparently not fully prepared, awaiting chips ? After about a further 10 minutes they were served to us, no cutlery so we had to take from the next table, the food was dry, mixed grill was awful eggs were now rubbery all meat was dry, salad was warm, the other meal was equally as bad, warm salad and small tomatoes, chicken dried out, sauce congealed. Neither edible, so mostly left. No we didn’t have to pay, but how can Two chefs not prepare 2 meals to come out fresh and hot, it’s wasn’t as if it was busy, total joke, maybe time to replace with a new restaurant team. I feel all there have become complacent. To be that empty on a Saturday evening, something is wrong.