GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3.4

Based on 11 opinions finded in 1 websites

site_photo3

Nº 551 in 739 in Redbridge

Nº 11 of 24 American in Redbridge

Score
OpinionsNoteTripAdvisor113.4

comment_iconOpinions

If you’re looking for a restaurant that serves next-level, mind-blowing food, then Five Lads Good Mayes is where you need to be! From the moment you step inside, you’re welcomed by the incredible aroma of grilled perfection, and trust me—your taste buds are in for an unforgettable experience. Five Lads Good Mayes isn’t just a meal—it’s a flavour-packed experience that you’ll keep coming back for. The staff at Five Lads Good Mayes are truly exceptional, delivering top-tier service with a smile every time. They are friendly, attentive, and always go the extra mile to ensure customers have the best experience. A special shoutout to Abu Junaid, the incredible manager, whose professionalism and dedication set the standard for outstanding hospitality. His warm and welcoming approach, along with his commitment to quality and customer satisfaction, makes every visit to Five Lads a pleasure.

site_logo

Wander39937505075 . 2025-02-11

MORE AT TripAdvisor

Amazing restaurant, amazing ambience. Cheaper than nandos!!! Tastes way better to. Nice to know I am not being ripped off

site_logo

Syed Imrul H . 2025-02-10

MORE AT TripAdvisor

Went with the family and it was truly amazing and value for money.. Staff are freind and things don't go wrong when AJ is there.

site_logo

Feyi L . 2025-02-10

MORE AT TripAdvisor

I have been a loyal customer of Five Lads Good Mayes for over three years, and while I've enjoyed the quality of their food, my overall experience has been a mix of satisfaction and challenges. The culinary delights crafted by Five Lads are undoubtedly good. Their flavours are rich, and the variety offered caters to diverse palates. However, my recurring concern lies in the delivery service. As an online customer who has never visited the physical branch, my experiences have been marred by instances of incomplete orders. On several occasions, I've received incomplete deliveries, leading to inconvenience and embarrassment, especially when hosting gatherings. Despite prompt apologies and refunds from the branch, the issue persists. The lack of delivery drivers to fulfil the orders raises questions about the overall logistical efficiency and customer satisfaction measures in place. Last year, there were inconsistencies in the spice levels, with the 'hot' category often resembling 'medium,' and 'extra hot' lacking the anticipated intensity. Fortunately, this issue has been addressed, and the spice levels are now aligned with expectations. However, the persistently missing components in orders, such as fries with chicken or rice with chops, raise concerns about the order fulfilment process. It prompts the question of how well the order sections are managed and the attention to detail exercised in the preparation and dispatch of each order. I urge the workers and management of Five Lads Good Mayes to empathize with customers facing these challenges. While the food quality is good, addressing these persistent issues in order completeness and delivery logistics will undoubtedly enhance the overall customer experience. I look forward to continued improvement and a seamless dining experience with Five Lads in the future. Food 4* Service 1* Portion size 3* is not worth the price.

site_logo

ammara jav . 2024-01-12

MORE AT TripAdvisor

Food was very standard and I really didn’t enjoy it. Much better peri peri grilled restaurants in the area. Hope this place improves

site_logo

Tripntreatsuk . 2024-01-05

MORE AT TripAdvisor

The service this evening was absolutely diabolical and unprofessional from the staff members working. Everything we ordered was wrong and we had to wait 40 minutes for the food to arrive. The service was atrocious in this branch, they paid no attention to customers needs and did not value customer satisfaction. I’m really and truly disappointed with this, I usually go to the Leyton branch and their service is superb. This one really let me down as the staff were sarcastic and unhelpful. They need serious training and management need to look into this properly if you don’t want to start losing customers.

site_logo

Tasnim A . 2023-05-06

MORE AT TripAdvisor

had the beef burger. No sauce and no cheese ? what kinda of burger do you call that. Was not worth it for the price.

site_logo

Marihah Ajaib . 2022-10-01

MORE AT TripAdvisor

Popped in for a quick bite and to ask local advice on travelling around, AJ is a fantastic help and a mind of local knowledge, he also sells the food well tailored it to our needs. Basic and clean with great character, cheep food to a high standard.

site_logo

omaga2013 . 2022-05-27

MORE AT TripAdvisor

Absolutely repulsive service, items were missing from my online order so I complained and the girl server got her manager who First blamed the 3rd party delivery driver, and then blamed me for it. Don’t know how or why but he was adamant that he was right, and began to aggressively shout at me over the phone trying to threaten me, acting like a wannabe thug. Joke owners aren’t scaring anyone. Pathetic service, and the food horribly sub par, price matching nandos at a quarter of the quality. DO NOT GO THERE. Owners/management are a cancer.

site_logo

Gazeats . 2020-10-01

MORE AT TripAdvisor

The food was of good quality! Chips is nice but small portion. The lamb chops and chicken was very nice. Coke bottle was like warm. Had to ask for glass 5 times. Went during eat out to help out. There wasn’t much queue but food was served quiet late as they were doing a lot of deliveries. It looks like most of these restaurants are taking advantage of “eat out to help out scheme” and providing “take out to help out” and this in return staff are providing a poor service because they are rushed off their feet. Customers are waiting unnecessarily for their foods to turn up! Would have given it a five star otherwise.

site_logo

uniquegem . 2020-08-27

MORE AT TripAdvisor

Tasty chicken. Cooked well. Good value for money. Restaurant was clean too. Service was good. We wanted the full chicken but that was taking 30 mins so they suggested we have three quarters of a chicken along with wings instead. Suited me fine.

site_logo

Surfing20 . 2020-02-15

MORE AT TripAdvisor

Similary restaurants in London

restaurant_img
3.4

2145 Opinions

location-icon492 High Road
American
outdoor_seating_201457takeaway_201457delivery_201457

★☆☆☆☆ COCKROACH INFESTATION!!! I attended my cousin's wedding at Colony Restaurant in Ilford on Sunday evening, and it was an utterly horrific experience. The venue was infested with cockroaches, which were blatantly running across the floor and tables while food was being served. It was disgusting and shocking to witness. When we alerted the staff, they casually killed the cockroaches and tried to sweep the issue under the rug, as if the guests couldn’t see what was happening. This restaurant is an absolute health hazard and disgustingly unhygienic. Over eight of our guests fell severely ill afterward, with one relative hospitalized due to an infection caused by a cockroach-related parasite. This is completely unacceptable and a serious violation of food health and safety standards. The authorities need to be informed, and this place should be shut down immediately. Avoid at all costs—your health is at risk!

restaurant_img
3.4

5503 Opinions

location-icon374a Eastern Avenue, Town Centre
American
outdoor_seating_184674takeaway_184674delivery_184674

Everytime i visit i ll get fresh and tasty food

restaurant_img
3.4

452 Opinions

location-icon62 High Street
American
outdoor_seating_110393takeaway_110393delivery_110393

Went for a friend's birthday, had the room upstairs. Very nice evening. Toilets definitely need better carr and regular cleaning is most definitely needed. The poor girl behind the bar definitely needed one other person to help her. She did a great job but was rushed off her feet. So made serivce at the bar slower.

restaurant_img
3.0

7665 Opinions

location-iconHigh Street
American
outdoor_seating_87211takeaway_87211delivery_87211

Nice chap, named Max, with great service behind the counter

restaurant_img
3.9

262 Opinions

location-icon19-21 Chapel Road
American
outdoor_seating_203183takeaway_203183delivery_203183

I felt they are dnt listen to people and rude.