Based on 207 opinions finded in 3 websites
Based on 207 opinions finded in 3 websites
Nº 123 in 215 in Tamworth
Opinions
Never ordered Five Guys or used Just Eat before but definitely best burger I've ever tried and quick delivery too. Thanks
Lorna . 2024-12-03
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Order was missing items. RIP my milkshake. Please don't let the drivers walk out of there without ALL the bags. This seems to be a problem with all of the fast food outlets in Tamworth at the moment.
Matthew . 2024-12-03
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it's disappointing when no mayo arrives when I've ordered 3 sachets
Roy . 2024-11-30
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I’m not happy to be honest, we use five guys a lot but tonight the chips were freezing cold
Patsy . 2024-11-21
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really nice food fresh and tasty . friendly delivery man too
Debbie . 2024-11-19
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Food was orderd and at the time the app stated it would be 20-30 mins, food took 45 mins and would not be a problem in itself but when we opened it up the food was cold and when i say cold i mean it was cold the burger was wet and soggy and the chips was hard and cold,reported the issue straight away and alls i got from just eat was an automated message. If that was served in the restaurant then you would not except it and you would be given a full refund as un edible to eat.
Mark . 2024-11-18
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👎🏼 £9.95 for 2 thin patties between dry bread? With service charge + delivery £13.43.
gemma . 2024-11-10
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Fantastic quality of food, everything tasted fresh .Burger was hot and delicious. Veggie sandwich was equally tasty and delicious. The ability to custom build sandwiches/burgers is a really nice touch. Milkshakes were outstanding. 5 star meal.
MR . 2024-10-31
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Absolutely delicious and brilliant delivery guy
Ele . 2024-10-26
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Always love a good five guys burger, just can't go wrong
Martyn Dowling . 2024-10-20
MORE AT Google
I was expecting so much from this burger as always hyped up so much but it was so bland ! Chips were lovely and the amount u get is great but I’ve had better burgers from McDonalds, at least there seasoned
Leanne . 2024-10-07
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no sachets of mayo when my order specifically says 3
Roy . 2024-10-05
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Never ordered before. Only problem was no straws for milkshake! But meal was fine.
Juliet . 2024-10-05
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shocking- will think twice before ordering from them again
Victoria . 2024-09-26
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Food came late and was completely cold. Burgers were soggy and chips were cold and tasted old
Lauren . 2024-09-25
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How much for a burger? Crazy money!
Steve Mason . 2024-09-25
MORE AT Google
App said delivered but not received it
Zak . 2024-09-14
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Part of order missing, but phoned restaurant and they said all parts of the order was given. Then flagged down the driver and she drove off
Matt . 2024-09-07
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Delivered to the wrong address but thankfully we have an honest neighbour!!
Joanne . 2024-08-31
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ok but ot worse because the buger was cold 🥶 and took 55 minutes
MC Hung . 2024-08-29
MORE AT Google
fantastic burgers and fries every time
Roy . 2024-08-26
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quality was great, however was missing items and by the time it was delivered the shop was closed and we couldn't sort it.
hannah . 2024-08-16
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Lovely little five guys. All good as you’d expect and very tasty.
Luke Robert Thomas . 2024-08-16
MORE AT Google
Expensive, but by far the best milkshakes and burgers.
Josh . 2024-08-15
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I don't go often but when I do I've had nothing but excellent service. The staff are lovely and friendly and you see the food cooked freshly in front of you.
Adrian Bean . 2024-08-03
MORE AT Google
My food hasn’t been delivered at all!!!
Stephen . 2024-07-10
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Burgers are absolutely beautiful milkshakes are gorj new favourite fast food restaurant.
Keyleigh . 2024-07-06
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Delivery was on time however, I only received my burger and no milkshake which is unacceptable with the price I paid for it, tried to call the driver he had already gone and no response from the restaurant, this meant it paid £17 for one burger (burger was delicious however)
Kim . 2024-06-26
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As stated on ticket it was due to a interaction i had recently as of writing the review on said day i had visited that made me say choose to order from this restaurant not just cause of say good food but generally more so due to how i was treated first time as a person at said establishment again i don’t know the name of the gentleman who served me around 11am-12pm ish roughly as it was sparsely empty but i was greeted with say open arms when i stated first time at a five guys establishment
Nat . 2024-06-21
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Wife and I have been several times. Always friendly, speedy service and tasty food. We love that you can pick and choose the toppings. My preferred burger is a little burger (single patty) with onions, jalapeños, mustard and ketchup. Now our favourite place to get a burger with chips and the occasionally a milkshake. We also love the chips portion size and complimentary monkey nuts which are far better than any other nuts we can find in supermarkets. The burger is usually cooked before we have had a chance to eat our fill of monkey nuts!
Daniel Yoxall . 2024-06-17
MORE AT Google
Absolutely awful experience. Food took 1.5 hours to arrive. When it did, it was cold. Spent £34 on 2 burgers and 2 fries. Could have saved 20 quid and bought a McDonald’s which would have been a hot meal
Steve C . 2024-05-08
MORE AT Google
Empty very pricey for what you get and it was empty 1730
Andi Mavis . 2024-05-07
MORE AT Google
3 staff members working none stop.
The Lord & Cart . 2024-04-29
MORE AT Google
Great burgers, all freshly made and the best milkshakes
Katy Hamilton . 2024-04-21
MORE AT Google
Food was cold and seemed not to be fresh and I wouldn’t put that on the delivery driver. I think the restaurant just serves for delivery their worst food. Milkshake was perfect and also .. fries a part of them were cold and a part warm .
Nedelcu . 2024-04-19
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fries were slightly over salted so they should ask if want salt or not just an option otherwise food was fantastic 😊
Karen . 2024-04-13
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Served a raw burger. Staff resolved the problem and the team was friendly but it’s a grill issue apparently. Don’t think i have ever been served something that was completely raw and has left me sick with worry after eating a few bites.
Jay Brown . 2024-04-13
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My delivery time was 30-45 minutes but arrived just before the 30 minutes was up
Elaine . 2024-04-10
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Love five guys but was very cold and the delivery time wasn’t even long
charlotte . 2024-04-06
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Arrived hot, tasted good as always
Emily . 2024-04-04
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Over priced, under sized cold meals, poor hygiene and average taste.....seems like many other people are having the same issues after reading the reviews.... .the question is.... are doing anything about the Pricing, quality and hygiene ? These are the main issues for many people .... This unit won't survive unless you resolve your issues
Yror SLleww . 2024-04-01
MORE AT Google
The quality of the good was nice unfortunately it arrived cold.
Morris . 2024-03-16
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Never a had a bad meal from here and you always get plenty. Parking is the worst part about the place and it does get busy.
Sam . 2024-03-10
MORE AT Google
Burgers were cold and onions found in it when weren’t ordered
Louise . 2024-03-09
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Disgusting a milkshake came no food tramps
Maxine . 2024-03-06
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The food was yummy and nice and the driver kept the food nice and warm compared to last night
Jonathan . 2024-03-01
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I didn't want cheese, I ordered the bacon burger.
Edward . 2024-02-28
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Great food, delivered on time and piping hot. The driver was friendly and courteous.
Michelle . 2024-02-11
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Awesome food and delivery service once again
Michael . 2024-02-09
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It was ok. Medium quality at a high-end price
Laurence Wells . 2024-02-08
MORE AT Google
Hey! Food was great but we didn’t get our sauce on the side :( no worries xx!
Elise . 2024-02-03
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Salty. It's expensive for what you get. Salty chips. Salty nuts.🤣🤣🤣.. How they get so much salt inside a sealed peanut shell I don't know. Also, the nuts smelt a bit fusty in the basket as if a few of the shells had started to go mouldy. Did I mention the 🧂 The staff are great and professional, and the service is prompt. As a disabled person, having just eat drivers filling all the disabled bays isn't optimal, causing me to struggle to get there. Downstairs is a hub of drivers sitting about waiting for deliveries. You get salty fries and extra in the bag, which may sound good, but for the price, a little cup isn't a portion, so the extra is actually extra just making it a full portion. The cup may just be to hold.all the salt to stop it getting everywhere.
Richard pitts . 2024-01-28
MORE AT Google
Staff and burgers are top notch!
M Seagers . 2024-01-19
MORE AT Google
Order was missing over half of the items. Delivery driver wasn’t bothered. Told to contact the restaurant. Missing one burger and two milkshakes.
Michael . 2024-01-19
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Great service, staff were welcoming and had great conversation. Food was delicious.
Lucy W . 2024-01-13
MORE AT Google
Overcooked burger, dry bun, cheese wasn't melted.
Andrew Bullock . 2024-01-11
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Really nice food. Great quality.
Morris . 2024-01-11
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Went in and ordered food to take away. Service was very speedy and pleasant. Would recommend a visit.
Mick Wallens . 2024-01-04
MORE AT Google
Very expensive but top quality food
Theme Park Vids . 2024-01-03
MORE AT Google
The burger was amazing but the fries were way too salty unfortunately
Karen . 2023-12-28
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Horrible never eat there again ordered all beef hotdog the bun was soggy and flat don't know what the meat was I was literally heaving on the bun and they forgot the onions just revolting go to Macdonald's better value better quality to be fair the gave me a voucher for a free burger after I wrote to them to put things right so will try again at some point if I am brave enough.
Steven Griffiths . 2023-12-21
MORE AT Google
Great burgers - helpful service
John Rees . 2023-12-19
MORE AT Google
really disappointed. food was cold. Chips are were awful. milkshakes were missing off the order. I will be claiming my money back. Will not be ordering from here again. Such a shame they used to be fabulous
Michele . 2023-12-15
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We were a family of 4, and we had a good experience at this restaurant. The taste of the fries as well as the meat in my burger were a little "bland".... it may not be as tasty as other burgers and fries which would be tastier and juicier, but I was nevertheless happy with the food and felt it was "healthier" like this. I also tried the new Pistachio Milk shake, and this was really very nice! The complimentary peanuts they offered were fresh, tasty, yet a tad too salty. Overall, Highly recommended. Keep up the good work and aim for 5*... You're almost there.
Rammah Taan . 2023-12-10
MORE AT Google
Nice food, very expensive food but only go in for a treat. Good service.
Richard Hall . 2023-12-09
MORE AT Google
I'll say indeed the order was late however I can say when the order did arrive I was given an apology by the driver from the store plus how they remade my order so I'd have the best quality of order, which I can say didn't dissappoint.
Arron . 2023-12-08
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Had the cheeseburger without the bun but with all the toppings it was epic!! Freshly prepared, amazingly presented in a foil tray with knife & fork and napkins the only thing I was missing was a nice rich roast cup of coffee which went to Mcdonalds for lol otherwise 10/10
Michael Gaskin . 2023-12-07
MORE AT Google
Took my son, as he wanted to go, the food was nice, but overpriced for a takeaway burger, chips and drink, £35 for both of us. Would rather sit in,in a proper restaurant for similar money.
Michael English . 2023-11-26
MORE AT Google
Cheers for getting me no straws mate for my 3 milkshakes
Harvey . 2023-11-26
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Bacon cheese burger didn't have bacon on and completely different toppings Also missing hot dog . How much I paid for the meal they got every burger wrong
Emma . 2023-11-18
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The food is good but the prices are way over the top. I can make better and tastier at home for a quarter of the cost. I would not go back.
Warren Mandy . 2023-11-17
MORE AT Google
Burger was cold, asked for barbecue sauce on burger instead put ketchup on which I dislike a waste of money burger went in the bin
Mollie . 2023-11-11
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It is what it is, a burger joint. Much nicer food than other fast food burger places. Staff are friendly and helpful.
Emma Carter . 2023-11-05
MORE AT Google
Small Five Guys, food very good. Soft drink machine had very limited choice, which probably should have been mentioned when buying!
Simon Wheeler . 2023-10-30
MORE AT Google
Cheese wasn't that great. Nice food overall but a tad expensive for what i had
Tom Housden . 2023-10-28
MORE AT Google
Unfortunately food was cold when it arrived.
Ashley . 2023-10-23
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Always amazing food and arrived with 1 minute to spare!
kirk . 2023-10-21
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3rd time ordering and item missing again. No milkshakes.
Rebekah . 2023-10-20
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Forgot to leave a review for this. Terrible I want a refund for it also. Had to throw it in the bin. Also have pictures. MEAT WAS RED!
Josh . 2023-10-18
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Great food, fair price for the amount you get
Jack . 2023-10-16
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Great burger and fries expensive but good burger
Craig . 2023-10-15
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Popped in here for milkshakes- they were amazing! Will be back for a burger soon!
Faye Allen . 2023-10-09
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Best fries I’ve ever had with a take away order! 🙌
Michael . 2023-10-03
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Lovely burgers but fries were too salty. Upstairs area is too small. Floor and some empty tables weren't clean. Nearly £60 for 2 x large fries, 2 x drinks, a hot dog and 3 x burgers.
C Brown . 2023-09-30
MORE AT Google
The burger was not very nice, not up to the usual Five Guys standard. Might has well gone to macdonalds
Carol . 2023-09-29
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Food arrived this time. Much better.
Mark . 2023-09-21
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Good food 👍 Good service 💪 Good atmospher 🤝
Daiva Augiai . 2023-09-17
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Only recently discovered this place! Really friendly staff, quick cook times and burgers were out of this world! You get what you pay for, both quality and quantity wise. Will be there again very soon!
Dominic Trill . 2023-09-01
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Food cooked fresh right in front of you, the place was clean and organised and the staff were friendly
Craig . 2023-08-30
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Food is usually good at five guys, but do not use Just Eat as they cannot be trusted to deliver and they do not make refunds in reasonable period of time.
Mark . 2023-08-27
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1st time having five guys, and the chips and burger are lovely 🤩
Stacey . 2023-08-23
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The upstairs dining area was filthy, food all over the floor, dirty sticky tables. The soap dispenser in the toilets was on the floor washed out, obviously awaiting repair but no other soap was provided for people to be able to wash their hands after using the toilet (that's gross in a food establishment!) The sink was also dirty. There was no onions available and no peanut butter milkshake. For my two kids to have a burger, fries and a drink and just a drink for myself it cost £42.45!... To sit and eat in filth! Very disappointed with our experience and even more disappointed that the customer service team don't seem to care and make their customers feel like they're being called a liar!
Hay Ley . 2023-08-21
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Delivery driver didn’t deliver my food to door was left out side a gate
User . 2023-08-20
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Delivery driver creepily looking my girlfriend up and down
Mitch . 2023-08-20
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Thanks to Charlie who was very helpful and friendly
Saskia Price . 2023-08-19
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I’ve had Five Guys in the past and it’s been ok but tonight’s delivery was PERFECT! The food was hot, delicious and on time. Delivery driver was very pleasant. 5 stars for Five Guys on this occasion.
kev . 2023-08-18
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Cheese was different from the picture
Ant . 2023-08-15
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Again I ordered a large portion of fries and i got a regular one. This is the 3rd time now so I’m quite disappointed
Andrei . 2023-08-15
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Came in last night with my kids around 9pm, the store looked very busy and quite full. We had to wait a couple of minutes until we got served by the gentlemen in the black polo. He was very kind and polite and even explained to us how long the wait would be due to having a rush of customers. We ordered our food and he was kind enough to give us 2 free soda cups whilst we waited and he apologised as he mentioned the wait would be a little longer than usual. We received our order after 13mins and the food was great and tasted fantastic, a bit expensive however very well worth it. The restaurant had a good atmosphere and was very clean as one members of the team was cleaning tables upstairs where we sat down.
Loulou Styles . 2023-08-12
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Hot dog was cold, everything else was fine
Tammy . 2023-08-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1961 Opinions
Would vote 0 if I could. Blamed us when food wasn’t delivered. Declined a refund and was absolutely vile on the phone. Will never order from here again.
72 Opinions
The worst Chips in Tamworth in my opinion. I visited a few months ago and actually returned the food and received a full refund. I dont imagine this happens very often at Food Takeaways, but I live nearby and was happy to feedback my thoughts. I put that bad experience down to it being late in the day at a busy time and left it at that. Today (4th December 2023) I thought I'd give them the benefit of the doubt and try again. Big mistake. On display were some unappealing looking battered items and some SF chicken. I opted to avoid the dry looking sausages and scallops, and went for a plain sausage, 1 piece of chicken and a portion of chips. At the optimum open time of approx 17:40pm, I thought I'd be ok. Wrong again. I've eaten the chicken and I'll let you know tomorrow how that works out, the Sausage followed and seemed to be ok. But the Chips went straight in the bin pretty much as soon as I unwrapped them. Scabby bits of funny coloured potato at best. Some were grey in colour, and totally inedible. I took a photo and thought I'd write my review publicly this time. It doesn't seem like things have improved over the past few months, and looking at their Facebook page they are keen to sell this Business. Hopefully someone puts the local residents out of their misery and takes on this once great Chippy, invests in a Chipper machine and brings back fine fast food to this location soon.
304 Opinions
Milkshakes are usually really enjoyable but our order tonight was really milky with no thickness or flavour
60 Opinions
Possibly the worst take away I've had in ages. Over salted food, the Biryani veg sauce looked like it was out of a can. It wasn't particularly warm when it arrived. Some of the other food was hard and under cooked. We won't be coming back.