Based on 206 opinions finded in 3 websites
Based on 206 opinions finded in 3 websites
Nº 134 in 215 in Tamworth
Opinions
Always love a good five guys burger, just can't go wrong
Martyn Dowling . 2024-10-20
MORE AT Google
Never ordered before. Only problem was no straws for milkshake! But meal was fine.
Juliet . 2024-10-05
MORE AT Just Eat
shocking- will think twice before ordering from them again
Victoria . 2024-09-26
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How much for a burger? Crazy money!
Steve Mason . 2024-09-25
MORE AT Google
Food came late and was completely cold. Burgers were soggy and chips were cold and tasted old
Lauren . 2024-09-25
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App said delivered but not received it
Zak . 2024-09-14
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Part of order missing, but phoned restaurant and they said all parts of the order was given. Then flagged down the driver and she drove off
Matt . 2024-09-07
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Delivered to the wrong address but thankfully we have an honest neighbour!!
Joanne . 2024-08-31
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ok but ot worse because the buger was cold 🥶 and took 55 minutes
MC Hung . 2024-08-29
MORE AT Google
fantastic burgers and fries every time
Roy . 2024-08-26
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quality was great, however was missing items and by the time it was delivered the shop was closed and we couldn't sort it.
hannah . 2024-08-16
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Lovely little five guys. All good as you’d expect and very tasty.
Luke Robert Thomas . 2024-08-16
MORE AT Google
Expensive, but by far the best milkshakes and burgers.
Josh . 2024-08-15
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I don't go often but when I do I've had nothing but excellent service. The staff are lovely and friendly and you see the food cooked freshly in front of you.
Adrian Bean . 2024-08-03
MORE AT Google
My food hasn’t been delivered at all!!!
Stephen . 2024-07-10
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Burgers are absolutely beautiful milkshakes are gorj new favourite fast food restaurant.
Keyleigh . 2024-07-06
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Delivery was on time however, I only received my burger and no milkshake which is unacceptable with the price I paid for it, tried to call the driver he had already gone and no response from the restaurant, this meant it paid £17 for one burger (burger was delicious however)
Kim . 2024-06-26
MORE AT Just Eat
As stated on ticket it was due to a interaction i had recently as of writing the review on said day i had visited that made me say choose to order from this restaurant not just cause of say good food but generally more so due to how i was treated first time as a person at said establishment again i don’t know the name of the gentleman who served me around 11am-12pm ish roughly as it was sparsely empty but i was greeted with say open arms when i stated first time at a five guys establishment
Nat . 2024-06-21
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Wife and I have been several times. Always friendly, speedy service and tasty food. We love that you can pick and choose the toppings. My preferred burger is a little burger (single patty) with onions, jalapeños, mustard and ketchup. Now our favourite place to get a burger with chips and the occasionally a milkshake. We also love the chips portion size and complimentary monkey nuts which are far better than any other nuts we can find in supermarkets. The burger is usually cooked before we have had a chance to eat our fill of monkey nuts!
Daniel Yoxall . 2024-06-17
MORE AT Google
Absolutely awful experience. Food took 1.5 hours to arrive. When it did, it was cold. Spent £34 on 2 burgers and 2 fries. Could have saved 20 quid and bought a McDonald’s which would have been a hot meal
Steve C . 2024-05-08
MORE AT Google
Empty very pricey for what you get and it was empty 1730
Andi Mavis . 2024-05-07
MORE AT Google
3 staff members working none stop.
The Lord & Cart . 2024-04-29
MORE AT Google
Great burgers, all freshly made and the best milkshakes
Katy Hamilton . 2024-04-21
MORE AT Google
Food was cold and seemed not to be fresh and I wouldn’t put that on the delivery driver. I think the restaurant just serves for delivery their worst food. Milkshake was perfect and also .. fries a part of them were cold and a part warm .
Nedelcu . 2024-04-19
MORE AT Just Eat
fries were slightly over salted so they should ask if want salt or not just an option otherwise food was fantastic 😊
Karen . 2024-04-13
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Served a raw burger. Staff resolved the problem and the team was friendly but it’s a grill issue apparently. Don’t think i have ever been served something that was completely raw and has left me sick with worry after eating a few bites.
Jay Brown . 2024-04-13
MORE AT Google
My delivery time was 30-45 minutes but arrived just before the 30 minutes was up
Elaine . 2024-04-10
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Love five guys but was very cold and the delivery time wasn’t even long
charlotte . 2024-04-06
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Arrived hot, tasted good as always
Emily . 2024-04-04
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Over priced, under sized cold meals, poor hygiene and average taste.....seems like many other people are having the same issues after reading the reviews.... .the question is.... are doing anything about the Pricing, quality and hygiene ? These are the main issues for many people .... This unit won't survive unless you resolve your issues
Yror SLleww . 2024-04-01
MORE AT Google
The quality of the good was nice unfortunately it arrived cold.
Morris . 2024-03-16
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Never a had a bad meal from here and you always get plenty. Parking is the worst part about the place and it does get busy.
Sam . 2024-03-10
MORE AT Google
Burgers were cold and onions found in it when weren’t ordered
Louise . 2024-03-09
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Disgusting a milkshake came no food tramps
Maxine . 2024-03-06
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The food was yummy and nice and the driver kept the food nice and warm compared to last night
Jonathan . 2024-03-01
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I didn't want cheese, I ordered the bacon burger.
Edward . 2024-02-28
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Great food, delivered on time and piping hot. The driver was friendly and courteous.
Michelle . 2024-02-11
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Awesome food and delivery service once again
Michael . 2024-02-09
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It was ok. Medium quality at a high-end price
Laurence Wells . 2024-02-08
MORE AT Google
Hey! Food was great but we didn’t get our sauce on the side :( no worries xx!
Elise . 2024-02-03
MORE AT Just Eat
Salty. It's expensive for what you get. Salty chips. Salty nuts.🤣🤣🤣.. How they get so much salt inside a sealed peanut shell I don't know. Also, the nuts smelt a bit fusty in the basket as if a few of the shells had started to go mouldy. Did I mention the 🧂 The staff are great and professional, and the service is prompt. As a disabled person, having just eat drivers filling all the disabled bays isn't optimal, causing me to struggle to get there. Downstairs is a hub of drivers sitting about waiting for deliveries. You get salty fries and extra in the bag, which may sound good, but for the price, a little cup isn't a portion, so the extra is actually extra just making it a full portion. The cup may just be to hold.all the salt to stop it getting everywhere.
Richard pitts . 2024-01-28
MORE AT Google
Order was missing over half of the items. Delivery driver wasn’t bothered. Told to contact the restaurant. Missing one burger and two milkshakes.
Michael . 2024-01-19
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Staff and burgers are top notch!
M Seagers . 2024-01-19
MORE AT Google
Great service, staff were welcoming and had great conversation. Food was delicious.
Lucy W . 2024-01-13
MORE AT Google
Overcooked burger, dry bun, cheese wasn't melted.
Andrew Bullock . 2024-01-11
MORE AT Google
Really nice food. Great quality.
Morris . 2024-01-11
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Went in and ordered food to take away. Service was very speedy and pleasant. Would recommend a visit.
Mick Wallens . 2024-01-04
MORE AT Google
Very expensive but top quality food
Theme Park Vids . 2024-01-03
MORE AT Google
The burger was amazing but the fries were way too salty unfortunately
Karen . 2023-12-28
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Horrible never eat there again ordered all beef hotdog the bun was soggy and flat don't know what the meat was I was literally heaving on the bun and they forgot the onions just revolting go to Macdonald's better value better quality to be fair the gave me a voucher for a free burger after I wrote to them to put things right so will try again at some point if I am brave enough.
Steven Griffiths . 2023-12-21
MORE AT Google
Great burgers - helpful service
John Rees . 2023-12-19
MORE AT Google
really disappointed. food was cold. Chips are were awful. milkshakes were missing off the order. I will be claiming my money back. Will not be ordering from here again. Such a shame they used to be fabulous
Michele . 2023-12-15
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We were a family of 4, and we had a good experience at this restaurant. The taste of the fries as well as the meat in my burger were a little "bland".... it may not be as tasty as other burgers and fries which would be tastier and juicier, but I was nevertheless happy with the food and felt it was "healthier" like this. I also tried the new Pistachio Milk shake, and this was really very nice! The complimentary peanuts they offered were fresh, tasty, yet a tad too salty. Overall, Highly recommended. Keep up the good work and aim for 5*... You're almost there.
Rammah Taan . 2023-12-10
MORE AT Google
Nice food, very expensive food but only go in for a treat. Good service.
Richard Hall . 2023-12-09
MORE AT Google
I'll say indeed the order was late however I can say when the order did arrive I was given an apology by the driver from the store plus how they remade my order so I'd have the best quality of order, which I can say didn't dissappoint.
Arron . 2023-12-08
MORE AT Just Eat
Had the cheeseburger without the bun but with all the toppings it was epic!! Freshly prepared, amazingly presented in a foil tray with knife & fork and napkins the only thing I was missing was a nice rich roast cup of coffee which went to Mcdonalds for lol otherwise 10/10
Michael Gaskin . 2023-12-07
MORE AT Google
Took my son, as he wanted to go, the food was nice, but overpriced for a takeaway burger, chips and drink, £35 for both of us. Would rather sit in,in a proper restaurant for similar money.
Michael English . 2023-11-26
MORE AT Google
Cheers for getting me no straws mate for my 3 milkshakes
Harvey . 2023-11-26
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Bacon cheese burger didn't have bacon on and completely different toppings Also missing hot dog . How much I paid for the meal they got every burger wrong
Emma . 2023-11-18
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The food is good but the prices are way over the top. I can make better and tastier at home for a quarter of the cost. I would not go back.
Warren Mandy . 2023-11-17
MORE AT Google
Burger was cold, asked for barbecue sauce on burger instead put ketchup on which I dislike a waste of money burger went in the bin
Mollie . 2023-11-11
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It is what it is, a burger joint. Much nicer food than other fast food burger places. Staff are friendly and helpful.
Emma Carter . 2023-11-05
MORE AT Google
Small Five Guys, food very good. Soft drink machine had very limited choice, which probably should have been mentioned when buying!
Simon Wheeler . 2023-10-30
MORE AT Google
Cheese wasn't that great. Nice food overall but a tad expensive for what i had
Tom Housden . 2023-10-28
MORE AT Google
Unfortunately food was cold when it arrived.
Ashley . 2023-10-23
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Always amazing food and arrived with 1 minute to spare!
kirk . 2023-10-21
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3rd time ordering and item missing again. No milkshakes.
Rebekah . 2023-10-20
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Forgot to leave a review for this. Terrible I want a refund for it also. Had to throw it in the bin. Also have pictures. MEAT WAS RED!
Josh . 2023-10-18
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Great food, fair price for the amount you get
Jack . 2023-10-16
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Great burger and fries expensive but good burger
Craig . 2023-10-15
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Popped in here for milkshakes- they were amazing! Will be back for a burger soon!
Faye Allen . 2023-10-09
MORE AT Google
Best fries I’ve ever had with a take away order! 🙌
Michael . 2023-10-03
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Lovely burgers but fries were too salty. Upstairs area is too small. Floor and some empty tables weren't clean. Nearly £60 for 2 x large fries, 2 x drinks, a hot dog and 3 x burgers.
C Brown . 2023-09-30
MORE AT Google
The burger was not very nice, not up to the usual Five Guys standard. Might has well gone to macdonalds
Carol . 2023-09-29
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Food arrived this time. Much better.
Mark . 2023-09-21
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Good food 👍 Good service 💪 Good atmospher 🤝
Daiva Augiai . 2023-09-17
MORE AT Google
Only recently discovered this place! Really friendly staff, quick cook times and burgers were out of this world! You get what you pay for, both quality and quantity wise. Will be there again very soon!
Dominic Trill . 2023-09-01
MORE AT Google
Food cooked fresh right in front of you, the place was clean and organised and the staff were friendly
Craig . 2023-08-30
MORE AT Google
Food is usually good at five guys, but do not use Just Eat as they cannot be trusted to deliver and they do not make refunds in reasonable period of time.
Mark . 2023-08-27
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1st time having five guys, and the chips and burger are lovely 🤩
Stacey . 2023-08-23
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The upstairs dining area was filthy, food all over the floor, dirty sticky tables. The soap dispenser in the toilets was on the floor washed out, obviously awaiting repair but no other soap was provided for people to be able to wash their hands after using the toilet (that's gross in a food establishment!) The sink was also dirty. There was no onions available and no peanut butter milkshake. For my two kids to have a burger, fries and a drink and just a drink for myself it cost £42.45!... To sit and eat in filth! Very disappointed with our experience and even more disappointed that the customer service team don't seem to care and make their customers feel like they're being called a liar!
Hay Ley . 2023-08-21
MORE AT Google
Delivery driver didn’t deliver my food to door was left out side a gate
User . 2023-08-20
MORE AT Just Eat
Delivery driver creepily looking my girlfriend up and down
Mitch . 2023-08-20
MORE AT Just Eat
Thanks to Charlie who was very helpful and friendly
Saskia Price . 2023-08-19
MORE AT Google
I’ve had Five Guys in the past and it’s been ok but tonight’s delivery was PERFECT! The food was hot, delicious and on time. Delivery driver was very pleasant. 5 stars for Five Guys on this occasion.
kev . 2023-08-18
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Cheese was different from the picture
Ant . 2023-08-15
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Again I ordered a large portion of fries and i got a regular one. This is the 3rd time now so I’m quite disappointed
Andrei . 2023-08-15
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Came in last night with my kids around 9pm, the store looked very busy and quite full. We had to wait a couple of minutes until we got served by the gentlemen in the black polo. He was very kind and polite and even explained to us how long the wait would be due to having a rush of customers. We ordered our food and he was kind enough to give us 2 free soda cups whilst we waited and he apologised as he mentioned the wait would be a little longer than usual. We received our order after 13mins and the food was great and tasted fantastic, a bit expensive however very well worth it. The restaurant had a good atmosphere and was very clean as one members of the team was cleaning tables upstairs where we sat down.
Loulou Styles . 2023-08-12
MORE AT Google
Hot dog was cold, everything else was fine
Tammy . 2023-08-11
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Paid for large fries, I reckon the ones I’ve got weren’t even small. Not even a quarter as what you get when ordering in.
Lucian . 2023-08-09
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Probably the worst five guys i have been too never consistent, chips are either under or over cooked.
Jeana . 2023-08-02
MORE AT Google
Delivery rider was polite, friendly and did a great job 👏
David . 2023-07-31
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This is the worst five guys Iv ever had. Better to go in and pickup but it’s still shocking compared to others
Andrew . 2023-07-30
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Absolutely amazing service, first rate , charlie fantastic
Dan Fawcett . 2023-07-26
MORE AT Google
One grilled cheese missing. One portion of fries were half the size of the others and were cold. Shakes were in much smaller and unbranded containers than usual. Awful.
Carla . 2023-07-24
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I ordered large fries and I got small portion.
Andrei . 2023-07-24
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Food was freezing cold and the burger wasn’t tasty at all
john . 2023-07-21
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Food quality poor forgot our drinks and chips an burger cold.
Conor . 2023-07-19
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Dirty floor Dirty toilets Hair in my burger,
Lisa Hughes . 2023-07-18
MORE AT Google
I don't normally eat fast food. But some friends suggested I try the Cheese Burger, so I ordered on line and collected... First off they had no cheese (A cheese burger joint had no cheese for their cheese burger) which I found astounding, however the burger was very nice, the salad was fresh and the chips were tasty and hot, however the food was not worth the £13.00 I paid for it, and I'll be steering clear of fast food for the foreseeable future.
Gary Davies . 2023-07-18
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1709 Opinions
Great atmosphere! Food was hot and quick service! Looked after by all the staff and would definitely return again in the future
1410 Opinions
Kept waiting for 5 minutes at the door when we had pre-booked. Tried to speak to a staff member who told me to just wait for someone. After her looking around for the host, sh came over to get us seated as apparently 'The Hostess is nowhere to be found. She always does this'. We were offered a table in a very noisy area for our booked breakfast. As my blind step son was with us (long overdue family catch-up), I asked if we could have a table closer to the continental breakfast area for his navigation through to the food. Another 3-5 minutes was spent looking at the system (and all the empty tables) before another table could be offered. The reason I am mentioning the timings is that we arrived 5 mins early for our 10.40am table. Eventually the waitress came to take our cooked breakfast order and rudely said 'you only have a couple of minutes left to put in an order before we close down breakfast'. We hurriedly ordered and a few mins later when handing over my cold scrambled eggs, I was told 'sorry no mushrooms left. Do you want something else?' I had only ordered 2 items. I chose baked beans and they were also tepid. Pastries and cornflakes and break were all hard/stale. There was no milk left and there was water all over the cereals table. We came for the unlimited breakfast option, but we couldn't have that as they wouldn't let us order anything else afterwards. Why keep breakfast open until 11am if you are going to waste 10 minutes of our time and then not actually let people have 'unlimited' breakfast, but still charge them for it? They also switched the music off straight after 11am (we had just received our cold food) and then they made a point of locking the doors. A very lukewarm reception and even colder 'hot food' and stale 'fresh pastries'. That was meant to be a really nice morning for our family.