Five Guys Hemel Hempstead in Dacorum

Frank is absolutely amazing! Recommend the popcorn milkshake and it was divine. Love you five guys especially frank!!!!

Could not fault the whole experience even with two members of staff. First time for a Five Guys and didn’t disappoint, really clean burger, fresh topping and awesome fries (Cajun and normal are both good but different) and loads of drink options. This place for me sits between mcd’s and a gourmet burger in a restaurant without the extra cost and they do a small selection of beers!

Enjoyed my experience at five guys . Excellent food and customer service.Friendly staff and clean environment .I will definitely come back

Enjoyed the whole experience at Five guys Hemel Hempstead . Food and customer service was on point. Will definitely visit again.

I been to five guys and there is muhammad working who is very nice all the times with custmr really like him fantatic time he never delay always working quick wao

Had an amazing customer service..!

The food was great for the price and the staff were very friendly :)

Excellent atmosphere and customer service. The burgers were so hot and tasted good. Minimal waiting time and cleanliness around. Will definitely visit again.

I had a very long and tiring day and my mood was instantly made better by the amazing custumer service at five guys and their food was on time , hot fresh and flavour full . Would visit Definitely another time just for the cajun fries and mango milkshake. Kudos to the management for keeping the place tidy and for the amazing service

Love it. Amazing experience in five guys hemel hempstead. I would definitely visit again.

Experienced amazing customer service and extremely clean environments. I have hardly experienced such high standards of cleanliness in any fast food restaurant and that too with fresh and hot food. Highly recommend.

The burgers were so fresh and hot. I was given my food on time. Friendly staff and clean environment Highly recommend and will definitely visit again

Amazing customer service and clean environments. With fresh and hot food. Highly recommend…

I commuted 2 hours to get here and i completely loved it so if that doesnt tell you it’s great i dont know what to tell you - also staff are wonderful :)

Hamburger was soggy wrapped in silver foil and chips luke warm. You’re within 2 minutes from my home and can’t get the food to me in an eatable condition.

It was an amazing experience to dine in at this branch. Good food and good staff

Had an amazing experience, the food was so amazing also the service and staff behaviour was very nice. Highly recommended.

Yet again the delivery driver has gone in the opposite direction taking the long way round to deliver my food. And yet again five guys haven’t closed the bag resulting in my food being cold, oh and the milkshake is melted thanks to delivery driver sitting the milkshake on top of my food!

The service at Five Guys was outstanding. The staff was friendly, attentive, and ensured a delightful dining experience. Highly recommended!

Amazing customer service and amazing food quality. Burgers were juicy and hot and fries were hot and fresh. Thoroughly enjoyed the experience and will definitely visit again. Highly recommend to anyone for fresh burgers and fries with excellent customer service with clean environment.

Driver took the long way round delivering my food. Food bag not closed so the food is cold

Chips were a little cold but the burgers were fantastic

You forgot our sprite! I was looking forward to that.

For a brand known for its huge fries portions I was really annoyed when the almost £6 portion of regular fries ended up being a small cup of them, which wasn’t even full. Not good enough to be honest. Must have been running out of potatoes that day

From the time of ordering t took more than an hour for the food to arrive. Fries and the burgers were vey soggy when we've got them. Absolute shambles.

Food was piping hot and delivered on time. 1 of best 5 guys I’ve had in a long time. Crispy chips and juicy burgers. Vanilla milkshake didn’t disappoint either

Missing my milkshake and the driver was rude and my burger is cold I want a refund

Food was cold. Paid 28 pounds for a cold burger and a small amount of fries

Everything I ordered got delivered except my milkshake reason being that the machine broke but yet I still payed for it so I would like to get a refund on just my unordered milkshake, thank you

I ordered a milkshake with my order and didn’t get it. Would like a refund for the milkshake please.

Just had dinner over there, food’s absolutely amazing. The manager Barbara was absolutely fantastic going above and beyond, to make sure everything is perfect. I am celiac and she was so helpfull and helped me to choose the perfect dish. Izabela and Valentin, we will definitely be back! ❤️

Frank is amazing lovely service always so Polite and professional

The staff here clearly don’t want to work. I arrived at 10.58 (2mins before opening) to find the drinks machine had flooded the floor, all 3 employees who were waiting to start their shift didn’t even bother to clear the spillage up untill it stuck 11am. To me if your really passionate about what you do you would see there’s a problem and do it straight away not wait untill bang on when your shift starts. I also ordered on the app to have it ready for 11am, no one started in the kitchen cooking till 11.02. 11.10 and still no food or even been greeted by the 5 employees in here working

Quite a long wait time - and chips didn’t arrive.

The driver hasn’t delivered my food and the order says that it has been delivered

I was at Five Guys for the first time and I was very pleasantly surprised by the goodness of the burger meat and the fresh fries. very nice service, clean and tidy, I will definitely come back.

First time visiting a Five Guys. I now know why I have not been in a rush. No gluten free options. Beef comes from superfarms in Scotland, the person at the counter admitted that. I could understand the staff when talking not helped by the too loud atmosphere. All in all substandard and expensive.

Great Carnivore feast, really delicious and saculent beef. Mr Frank was really nice to us 5*

yummy yummy yummy i got love in my tummy

I think that for what you pay it is not worth it both for quantity and quality, don't get me wrong, the quality wasn't really bad, worthy of a fast food restaurant but for the prices they have they are pub or restaurant prices. Another observation: you should warn the customer that it is not a menu but you pay for everything all separate. My experience was not good, to give my order a mess the waitress couldn't hear due to the noise and in the end she didn't understand anything in my sandwich almost everything of what I had ordered was missing, I waited more than half an hour after placing the order (and there weren't many customers) once I sat down to eat I saw what I had ordered £10.95 plus Vat of bacon cheeseburger it seems like a real joke to me, it had nothing of bacon it looked like two small pieces of bacon had fallen into the sandwich by mistake, a cheese that looked like paper without taste or integrity, the chips were the only thing that weren't bad but had very little of large, first and last time we won't go back there anymore places where you eat the same things with superior quality, clean and well-kept environment at the same price if not lower

Barbara and her team made my day, food was excellent, I will definitely come back.

Found the deliverer rather grumpy he's been rude before I don't think I'll order from 5 guys again because of the rude service

You owe me a hot dog guys I order 3 not 2

My partner and I had a great experience at Hemels five guys. The manager was so lovely and the crew member Ryan was very friendly. Service was quick and efficient and restaurant was clean and comfortable to dine in. Will definitely be returning!

It wasn't even a hamburger, it didn't even look like one. It only looks nice in the photos, nothing else. I regret the money I spent there.

It impressed really , had better from a lay-by van

Assuming the man dressed in the black outfit is the manger, lovely man and always so welcoming. I’m here regularly and whenever I see him he always has a smile on his face

Lovely service answering great team.

ALWAY GREAT NO THE BEST FOOD FROM FIVE GUYS!!!!!!

We have used five guys many times in the past. This delivery wasn't great. The fries were cold so needed to be reheated and the burger was dry. All in all, for just over £30, it wasn't worth it!

I rarely leave reviews but I came here yesterday and I only have great things to say. Food is amazing and the customer service was superb. Would definitely recommend to anyone in the area 👍.

I had a Lovely quick lunch, food was amazing, excellent service

always greT food from Five Guys and on time too. very Happy boy.

Good Food, Amazing Customer Service xx

Sent a cheese burger with no burgers in it! Called restaurant absolutely no help what sl ever. Very disappointed. Seems people who work there do t really care

Exceptional fries quality. Customet service from PK was top notch. Keep it up.

Not happy. Came exposed and wrong ingredients.

Despite calling the five guys shop making up my order, & requesting my burgers were cooked as 'grilled cheese withpatties' (which i was told would be done) - the burgers arrived as standard cheese burgers. This has happened before a couple of times. Why they can't add an option to their online menu - I don't know. Its costly. 22 quid their mistake has cost me.

The food was really nice. It was just a shame that it was cold and had to heat it up in the oven.

Food was hot and delicious and very well made. The driver brought the food while it was still hot

Food was warm to touch and didn’t wait more than 15 minutes from order to delivery. Thank you staff and driver ✅

This turned up cold barely any chips the meat in the burger was very cold

Veggie sandwicg qas a bit underwhelming and seemed to take ages

lovely service by Frank very friendly

food was cold, burger didn't have bacon

food was cold on arrival. bemusing considering the restaurant is only 1.5 miles away

the bun was moist, feeling creepy overall.

Frank provided great service was lovely!!!!!!!!

Excellent service lovely gubbly

Every time we order from here the burgers are absolutely delicious and they are worth the extra cost. Highly recommend

Great service, and food. Only comment is that the heating was quite noisy.

Love the food but not the price £22 for a burger, chips, and a milkshake

I love Five Guys so much I had 2 burgers all the way...

Went to Five Guys Hemel, cheese burger fantastic so juicy. Loads of fries! Tx we'll be back!

Food arrived luke warm. We had to reheat in the oven prior to eating it. Taste was was good.

Frank served us, he was absolutely wonderful & funny. Definitely recommend

Fantastic food and super polite delivery service 👌

Friendly staff. Nice restaurant

Decent food, very pricey. No real atmosphere

Rude driver he gets lost and moans at me please do one.

He was rude . Saying how we had no number or lights ! And said we where lucky he didn’t deliver to next door . Just rude shouting back as he was walking away every other delivery person has no problems rude rude rude

Awesome Five Guys experience as always, go all the way!

Great burgers, I had lettuce instead of the bun, really enjoyed it 👍 milkshakes were really tasty

Great selection of toppings for the burgers and a huge amount of fries

Good food. Precisely what you would expect from a five guys. Recommended for a nice burger

Delivery time pushed back so food was a little later than expected. Chips were great-massive portion, burgers were a little underwhelming-overcooked and lacking seasoning

Always fantastic food hot dogs slightly expensive but burgers are super.

Didn’t receive grilled cheese.

Burger was stone cold. Fries were worse. Last time I use just eat for what is a premium burger

The burger were warm chips were cold

The food is decent but overpriced to be fair.

Extremely expensive, the burgers and chips were cold which was such a shame and the burger bun was soggy

Bland and burnt burger with soggy chips.

Burger was greasy and squashed. Chips were cold. Would not order this again very expensive for what you get

Really nice place the servers were kind the food was good 5 stars

Tasty burger amazing pistachio milkshake

They brought the five guys mayo which was lovely.

Burger good but something wrong with this portion of chips. Tasted old and burnt, never normally taste like this

Always a pleasure to go to 5-Guys. Although on the pricey side, the quality is excellent. White snake playing on the p.a was an excellent choice! Kids especially loved the refills and fries. Ample parking outside, great place to stop after snowboarding.

Lovely store and wonderfull service