Based on 2.798 opinions finded in 4 websites
Based on 2.798 opinions finded in 4 websites
Nº 832 in 1264 in Lambeth
Opinions
Really great costumer service from Dhaiwat ,Barbara and Jervai
Matheus Pereira costa . 2025-05-13
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This is my favourite Five Guys! We had fantastic service from the lovely Jervai!! He kept us well informed and made sure we got our food quickly and easily.
Jessica Enemokwu . 2025-05-13
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Amazing food! Amazing service from Jervai🫡
Jardel kerr . 2025-05-13
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Dhaiwat and Jervai were very welcoming and made my experience at Five guys so worth it alongside that the food was delicious, will defo be back.
Leandro Amaral . 2025-05-13
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Amazing service and great food! Had a chat with the staff - all are very kind and respectful and made the experience feel more than just your standard dine in. Thank you to Dewan and Mattia! Keep it up lads 🍔
charlie longley . 2025-05-08
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The food from five guys had a beef type hotdog, which I enjoyed tremendously, even though I was after an actual hotdog. No problem, I’ll stick to there beef hotdogs they taste a bit like the other hotdog the normal hotdog.
Steve . 2025-05-06
MORE AT Just Eat
The Five Guys Chain: and Americanly portioned fast food, with big messy burgers sure to satisfy; for the days you just want a bombastic treat. *Extremely* helpful and attentive staff that go above and beyond! I went for a bacon cheeseburger with small fries, both were excellent with the inevitable mess you will make being a downside - this location has easily accessible bathrooms though Biggest downside would be the price - not an everyday meal by any means A Burger, Small Fries, and a Shake (what would be a "set meal" in other Eateries) cost me £23.45
Lilyofthevale . 2025-05-04
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It was supposed to get a delivery within 40 mins and it almost got an hour and a half. Feel bad for the driver because he was quick as soon as he picked it up but the food was cold maybe because the food was in the restaurant for so long. I paid more than 20 pounds to eat cold food. Great!
Josue . 2025-05-02
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One of the best Malik shakes My favourite manga ❤️
Faizan Aslam . 2025-04-13
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Dolly and Ameen gave me an amazing customer service. I really recommend this place
Habesha Tik tok . 2025-04-08
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Very late, missing items, cold. No redelivery offered, only refund and to reorder we have to repay delivery fees and service fees. This is the last time I order fast food, always issues
Campan . 2025-03-29
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courier was at the restaurant for 20mins just waiting not sure why but delivery time increased
Shereen . 2025-03-28
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Florina & Emely greatest service I’ve ever been provided
Jayden Taylor . 2025-03-23
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Best service ever from Florina and Emely
Kai Hunter . 2025-03-23
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Very clean store and polite staff Laszlo is a great friendly person Thanks
Gordon Brimage . 2025-03-18
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There was no toppings I ordered. Missing items. Quality low. Dry burger.
Bez . 2025-03-15
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Dolapo and Ameen was sooo lovely and welcoming!! Will definitely come back!! They made my food soo quick and it was on of the best burgers I’ve had from five guys.
Theresa Owusu . 2025-03-13
MORE AT Google
Very chilled spot, decent food and decent service. The Clapham branch has quite a few seats and was fairly empty on a late Sat afternoon. Only thing about Five Guys is by the time you have the burger, fries and drinks (especially for two) you have spent a fortune. Some may agree the price is not justified...
Terence Yates . 2025-03-13
MORE AT Google
Food is really good, place is clean and the guy working here is the most nice and friendly person i’ve meet in UK
Nicolò Rodorigo . 2025-03-13
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Dolapo and amme very nice customer service :)
Randima Ragutharan . 2025-03-13
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Food was spot on, service was great, Jervay was helpful and quick
Joe Warren-Barratt . 2025-03-01
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Very slow to assign a driver, food was cold
Tom . 2025-02-14
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Huge. Like a sort of burger cathedral. Not sure what to think about the "eating in, but you get a takeaway bag anyway" thing. BTW, if you have a nut allergy like our kid, you need not fear the peanut oil. He was totally unaffected.
Jonathan Baker-Bates . 2025-02-04
MORE AT Google
Great service and even better food! Would defo come back :) staff were really lovely
Mariam Olusunmade . 2025-02-04
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Dolly and the rest of the team are 10 out of 10 the best service I’ve ever had. Thank you so much to Dolly and the resident team at Clapham fire guys.
Kevin Dolly . 2025-02-01
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Dolapo and Laszlo made my experience worth while . Thank you so much
Np Lubana . 2025-02-01
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Had the most attentive server- Jervai was super helpful & efficient. Great customer service
Nicole Klutse . 2025-01-30
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Dalope (unsure on spelling sorry) was fantastic, thanks!
Con S . 2025-01-28
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I found five guys’ food delightful and I am was very pleased by the customer service; a special thanks to Dolapo and Jeryai for making this expericence memorable!
tomi allen . 2025-01-23
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Went for a hotdog because a burger cost twelve pounds. Like the rest of the menu, the hotdogs are pretty small for the price. I've really tried to get on the Five Guys band wagon, but I just can't. I don't think I'll try again. It's just normal fast food at three times the price. All hype and no hotdog.
Sam Rogers . 2025-01-22
MORE AT Google
The milkshake tasted horrendous. It had zero taste, may as well have been milk in a cup. I will be asking for a refund.
Emma . 2025-01-20
MORE AT Just Eat
Was looking to treat myself after work and came here the other day. Service was great, the dining area was spotless and staff were extra nice! Would like to specially recognise Cameisha gave me a great service. Also big ups to Jervai & Dolapo for treating their staff right! Already recommended my mates to come by and eat here.
Harry Ndugba . 2025-01-17
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Very lovely team and excellent service, everyone is hardworking and very pleasant and the food was amazing ! DHAWAID Is a star !
Runa B . 2025-01-17
MORE AT Google
Great warm welcome from the manager there called jervai, Great service, and good atmosphere
Harsh Bharvad . 2025-01-11
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Shop was very clean, Emely took my order and she was friendly and helped me to choose Keto friendly burger. The chips were freshly and Jervai helped us out to taking the order to the table! We will definitely come back
Carolina Hincapie . 2025-01-05
MORE AT Google
Big up Javai @ Clapham. Mans customer service is next level, proper friendly and patterning up the order grilled cheese for me after calling him cus Deliveroo wouldn’t let me. Burger was banging and arrived hot, chips were flames. Safe for the top-tier munch bro 👊🏼
Kristian Peckham . 2025-01-03
MORE AT Google
The food was good as always and the customer service rep Camiesha was lovely and served me well.
Jerome NI8 . 2024-12-31
MORE AT Google
Miesha and Dolapo really helped with my order and overall experience with 5 guys
Mamba Black . 2024-12-31
MORE AT Google
As always chef cannot read the items per burger. Not impressed had to bin as we do not eat cheese or pig!
Kareema . 2024-12-31
MORE AT Just Eat
FREEZING COLD FOOD. I HAD TO PUT IT I MY AIR FRYER WHICH DEFEATS TGE WHOLE OBJECT OF ORDERING!
Kirsty . 2024-12-30
MORE AT Just Eat
So good , the chips are amazing an the burger is very tender.
Oscar Newman . 2024-12-28
MORE AT Google
ordered one portion of cajun fries and one original, we didn't get any cajun fries at all, which was a huge disappointment,and all the chips were mixed together
Sophie . 2024-12-26
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Good stuff and specially jervai and dhaiwat
Kouki Crb . 2024-12-22
MORE AT Google
Excellent service from Kamisha!
Teddy Kabeya . 2024-12-21
MORE AT Google
Jervai was really friendly and professional
Greenender 4647 . 2024-12-15
MORE AT Google
Came in today and got served by jervai, great service. Great guy
Redi Tripide . 2024-12-14
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I was served by Dolapo and it was the best customer service I’ve ever had!
Tobi Michael . 2024-12-12
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Great service from Happy on Clapham High Street
Jamie Rowley . 2024-12-11
MORE AT Google
Food was cold! Please can you use my correct address: Please tell courier not to use gps but my postcode. I live on Binfield road next to bus garage not on south lambeth road. Please update this.
Margaret . 2024-12-04
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Jervais has excellent customer service skills and is the best!!
Anna Watson . 2024-11-24
MORE AT Google
Great food and experience in the shop . Shout out to Dolly and Mattia . Made my experience amazing
Ola Kings . 2024-11-15
MORE AT Google
Best five guys I’ve ever been too, great customer service and the team were so happy
Precious Elegunde . 2024-11-15
MORE AT Google
The female manager is always so happy. Emely made my good with so much love . I really enjoyed my experience in this shop. I would highly recommend
Sly Ketchum . 2024-11-14
MORE AT Google
Great atmosphere, and the crew are amazing
Shahbaz Iqbal . 2024-11-14
MORE AT Google
Dewan gave amazing customer service. i love this shop and Will deffo come back
Francisco Helio De oliverira . 2024-11-14
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Very cold. Clearly been sat that for a long time
Ryan . 2024-11-09
MORE AT Just Eat
Lovely food and staff. I like dolapo and Joel. Amazing!
Bar Zest . 2024-11-01
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Very good service and clean five guys. Jerbai was very polite and attentive. Would recommend
MortyD . 2024-10-28
MORE AT Google
There was no sauce at all in this hot dog and no pepper in the fries. I have made this order many times in other five guys and this is the only time I was deeply disappointed. I only chose this restaurant because of t time for deliver. Want a refund
Silvana . 2024-10-26
MORE AT Just Eat
Tasty food. Brilliant service from the delivery guy. He read the directions and followed them through the church and to my front door. Very polite (and very handsome)
Craig . 2024-10-21
MORE AT Just Eat
Florina and Mattia were absolutely phenomenal. Outstanding customer service- coming from someone who works in hospitality.
Eray Akbulut . 2024-10-13
MORE AT Google
Jervar is a great manager really good customer service
Stephanie Cardwell . 2024-09-28
MORE AT Google
Dolapo, Jervai, kishan and Vhaiwhat I have to give a shoutout to, they all work soo well as a team to ensure the quality of food and shakes come out great. Jervai and Dolapo outstanding for helping to take my order, and making sure everyone was okay working, that's special. I get to find out more and some were tired, one especially for working overtime and get this, not getting paid for it. Hello excuse me, what! No thank you. Management at the top please sort that out immediately, make everyone get paid for any overtime and then some because they are unsociable hours and it takes much more effort. Free work c'mon five guys... In 2024.
LT . 2024-09-20
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We ordered from Five Guys Clapham recently and had a problem with a delivery driver stealing the food. I contacted Five Guys, and they were absolutely brilliant. They replaced the meal free of charge and even threw in a milkshake for us to make up for the bother. Thank you to the Manager and the team. You are so very kind, and we really appreciate the excellent customer service. Two thumbs up!
Emma Triller . 2024-09-20
MORE AT Google
Dolapo & Camiesha were the loveliest most welcoming and friendly staff in the store. They made my expierince so lovely. I’ll defiantly be back! EST milkshakes in Clapham !
Elizabeth Shokan . 2024-09-20
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17 minutes for one burger to be made on a quiet Sunday night...fast food, this isn't.
K N . 2024-09-09
MORE AT Google
Wow! I’m blown away by the taste of these amazing burgers! Both my partner and I had a lovely time here at 5 guys, it was our first time! Special thanks to Dolly, Emely and the rest of the team for their professionalism! I’ll be back with my family!
maiko polanco . 2024-09-07
MORE AT Google
Went here the other day and the service was brilliant, the place was well kept and the staff was fantastic. I also want to say thanks to Dewan and Dolly for great service they have provided me. I would definitely recommend anyone to come by and eat at this place.
Shanly Ong . 2024-09-02
MORE AT Google
The staff are kind, you can stay for a long time, it's comfortable, and the food is consistently delicious. thank you.
sato . 2024-08-31
MORE AT Google
Jervai was a great host for my husband. He helped with the order & brought the food over to us.
Elisha Williams . 2024-08-31
MORE AT Google
I love this shop. Jervai, Dolapo ,Kishan and Ameen gave amazing customer service. I would highly recommend comg here
Felton Gonsalves . 2024-08-29
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Friendly staff especilly Dolapo 💫. Best burger in town🔥
Deniz Birol . 2024-08-29
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A young gentleman who works here was very kind and welcoming to me and my friends amazing person called jervai
Harper McCann . 2024-08-21
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The customization services by kishan was10/10.
mc filme . 2024-08-13
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Very clean and fast service. Kishan was friendly and informative, and helped with our selection. Super speedy service too!
Jessica Eschoe . 2024-08-13
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Jervai gave me great customer service , I would highly reccomend this branch of 5 guys. Burger was delicious and the chips were freshly fried. Thanks
Toby Femiola . 2024-08-13
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Paid them a visit yesterday after extra long day at work..Food was fantastic..Would like to say a big thankuou t
Lorraine Okungbowa . 2024-08-11
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I only gave this restaurant 5 stars because of Jamaican Paul, he is the nicest most helpful worker I have met in a long time. A big assist to Five Guys and will be the only reason I return! Jamaican Paul supports the girlies
Mercy Adeniji . 2024-08-09
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Dolapo and Kyrina made my experience in five guys amazing . I really enjoyed the food and the atmosphere
Adebayo Lekan . 2024-07-30
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The team were very happy and I really enjoyed my experience in the shop . Shout out to Chris , Dolly and Kishan!!!
Railson Santos . 2024-07-24
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Great service and great atmosphere 🏆❤️
Twalhath Tmz . 2024-07-23
MORE AT Google
Jervai and Dolly are awesome!!! Gave amazing customer service
Obaid Basravi . 2024-07-23
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I think 5 Guys is the best value for money. A freshly made burger that size, with very generous portions of the freshest tastiest fries for that price - can’t be beaten! They don’t charge service charge like most other eat in places, and it’s always clean with place to sit. I was served by Joel again, she really is brilliant and it’s nice to see she has been here for so long. Real food, real fresh ingredients, served in foil to keep warm, super fast service, and a clean transparent kitchen! Well done five guys! Nobody gets my burger business but you!
Pedro Ferreira . 2024-07-23
MORE AT Google
I love this shop. Kishan and Ameen gave amazing customer service and madr my experience worthwhile 🔥☺️
Fahim Rafeek . 2024-07-22
MORE AT Google
Dolapo camiesha ameen we’re all very helpful and quick
Shay B . 2024-07-22
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Amazing service and food from Kyrina, Emely , Dolapo and Chintan . I will definitely come back again . Thank you guys ❤️
vinicius porto . 2024-07-22
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They made a street person a manager who has no manners or ethics. Extremely rude manager
Danish Mehmood . 2024-07-15
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Shocking. The Coke Zero was missing from my order and Just Eat wont credit me for it.
Amy . 2024-07-10
MORE AT Just Eat
amazing burger, nice staff and a manager . Lovely!
Bianco Lee . 2024-07-07
MORE AT Google
Was served by jervay today, he was lovely and helped me choose which burger to order and the staff were quick to make my order and they were playing very vibey music :)
Claire Drilon . 2024-07-07
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Jervai Dewan Absolutely amazing service. Quality was pristine
George Orr-Ewing . 2024-07-03
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Unfortunately I will have to give a bad review to this place. Although I love the food and the majority of the staff are great. But there one to the staff he around 7’1 - skinny always that wears a quite distinctive glasses, This guy can’t stop harassing me. I still don’t understand how someone completely out of his mind can work in a place where he needs to deliver customer service. Whenever I come to this branch, he keeps around me, once I was eating peanuts and he started cleaning my table and throwing the husks on top of me, I left and change the table, at this time my burger was ready and I left as I could not stand his weird behaviour. The other time, he was screaming at the drivers and with the staff behind the counter, until he saw me and came around and start pushing me saying I was on the way, I asked him to leave me alone and I was clear with him if he gets closer or physical I would call the police. I’ve checked the bad reviews there is at least another 5 reviews of people talking about this person, and the company and literally doing nothing. But I guarantee you Five the next time this person try to get closer to me again, I will call the police and the media. And don’t ask me to send you another report, as I have reported him already and I got zero response from your office.
Benjamin Holmes . 2024-06-28
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Hamburgers and Hot dogs are its main product. Mainly the Burgers, they are exquisite, well stuffed, with options to accompany and add ingredients to each person's taste. Free soft drink refreshment and a good atmosphere.
José Pérez Ordóñez . 2024-06-26
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Trustworthy burger as usual, and I don’t usually expect speedy and friendly service so was very impressed - shoutout to Christopher 😃
Michael . 2024-06-24
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Standard 5guys but Swetha was amazing. Patient and welcoming.
Chase Gunning . 2024-06-23
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Good food, we were served by Dolapo who took the order quickly and efficiently. Would recommend :)
Claire Nieves . 2024-06-17
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Food is always so amazing! And greeted by the lovely Chris who made my day better! :)
georgina wynter . 2024-06-16
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Been going here for over a year and burgers n fries are reliable as anything. Behind the till Chris has been super charming and remembered me, whole team is always lovely but Chris going the extra mile made it worth a review, would recomened great service
Barnaby Towers . 2024-06-15
MORE AT Google
Amazing food and a great service especially by Christopher. Definitely recommend.
Maha Abdallah . 2024-06-14
MORE AT Google
Hoy Mis amigos y yo nos encontramos con cinco chicos Clapham y nos atendió una señora llamada Dolapo, Ella era tan educado, encantador y atento. nos dio el mejor servicio. La comida era tan agradable y comestible
natasha r . 2024-06-14
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