Nando's Streatham in Lambeth

Amazing customer service, food and atmosphere

Had very tasty Fino Pitta - A toasted pitta filled with two flame-grilled chicken thighs or a chicken breast with grilled halloumi cheese, caramelised red onion relish, wild garlic aioli and lettuce with chips and rainbow salad which was very welcome really enjoyed it as first meal I’ve really enjoyed since getting ill 2 months ago. Also had refillable coke. Very friendly helpful staff. Very clean restaurant and toilets. Had a good relaxing time catching up with friend. Apologies forgot to take any photos of food as fives in straight away lovely presentation and very yummy. Enjoy

Great food, great service, great vibes👍👍

Great little restaurant, amazing food and superb service from the gentleman which I believe is the supervisor. I'll definitely recommend it

An enjoyable early evening sit-down in Streatham Nando's - I can see how it might get a little crowded, but it was good to be back in the place I grew up in 50 years ago

We had dinner tonight here.The rice came freezing cold i asked the waitress to heat it up she brought it back second time freezing cold i thought they were doing it in purpose,then i have complained to the manager about their carelessness staff bless her she was embarrassed and she brought us another one it was hot.Staff has to learn how much important about customers service but i think this is not issue for big companies like nandos.

One of the worse Nando’s in london the manger kicked out a mother and her autistic child because the manger was not happy with the child happily stimming to regulate his feelings. This is discrimination and you should be ashamed of yourselves. The manger had to call security on an autistic child.

Hajar and carelle gave great customer service really happy with everything they are the best workers give these girls a RAISE!!! Went above and beyond to keep my child happy :)

The streatham Nandos is a lovely place for having a meal with friends. The service is always spot on, especially for a nice informal dinner

16:00 04/09/2024. Food was delicious as always. Shift manager was very welcoming and helpful so was all the staff.

Slowest service when it's not even that busy. Would hate to come here on a weekend

Great spot for a bite; well worth the wait!

Very good food and polite staff

Went into the store waited 10 minutes before anyone came to speak to me. Halloumi sticks very small and hardly any sauce for the halloumi. In my fino pitta, hardly any relish. Rice was dry and hard. The chips you could tell they were fried in old oil. Very disappointing, normally go to Nando’s and never had such poor quality food.

Portuguese attendant, blonde, older… She treated me extremely badly, as if I were trash! Just because I asked her twice about the name of the food, she saw that I'm Brazilian and spoke to me, making me feel extremely bad, like I was trash.

I had the pleasure of being served by Cristina during my recent visit to Nando's, and I must say, it was an absolute delight. Cristina's warm and friendly demeanor made my dining experience truly memorable. Not only was she kind and attentive, but her quick and efficient service ensured that I had everything I needed to enjoy my meal to the fullest. Cristina's exceptional customer service truly sets a high standard, and I look forward to returning to Nando's knowing that I'll be in good hands with her attentive care. Thank you, Cristina, for going above and beyond to make my visit a wonderful one!

Marcy Quinn at this location was an absolute legend! We told her we were rushing for a movie and she sorted our food out super quickly! 10/10 recommend

10+ years and running, it continues to meet expectations and more. Special shout out to "Marcy Queen" who upon my last visit radiated excellence!

Paulina gave the best service was so nice and couldn’t ask for a better person the serve

Served by Arsene who has been here for a while I have seen him a couple of times and every single time he has been so kind with such a great energy. Thank you Arsene :))

It's Nando's, food is always good and we had a good table by the window - always a bit hectic in this location, but it gives a nice buzzy atmosphere. Will come again.

Not the cleanest. Very grubby in need of a total revamp.

The burger was average with dry chicken. Security guy was lovely!

I had the brocolli and crunchy slaw with my 1/4 chicken, and they were delicious.

Very friendly staff and go the extra mile if needed. Food is fresh

Service was to slow I order for collection it was not really when I got there

The tall blonde lady has an attitude problem. Don’t ruin it for the rest of your team that were very accommodating.

Customer service is poor from some staff particularly supervisor or manager.

Very good place for dining in. The waitress is very polite. Coloring for kids. Good music. 🙌

I recommend the food to everyone

Waited close to 40 minutes for a takaway order, just to find out it was under the counter the whole time. Inquired about my order three times in the meantime, kept getting different answers, staff apparently don't communicate with one another.

lovely sauces in did but the chicken s are very small and they re heating the birds not impressed

Nando’s is a great place for an easy lunch. Consistent menu, quick service, tasty chicken!

Our waiter arsene was such a nice gentleman and had manners. He was happy and friendly and spoke to us with a smile he made our nanados experience

Streatham Nandos is one of the smaller Nandos restaurants I have been to. The size is roughly 4000 to 5000 sqft ( do not qoute me on this as I have not seen the floor plan and my math isn't the greatest .🙂 There is more or less window seating around the restaurant. I went on a Sunday between 3-4pm. I was able to quickly get seats for two. The Streatham branch of Nandos uses a QR code option, so you can order from your table, which I find to be quick and effective. For those of you who are not tech savvy, you can still order in the usual manner. The service was quick, the estimated time from ordering to receiving my food was around 10 mins. Nandos food is, in my opinion, always cooked in a similar manner; so expect your favourite Menu option to be prepared according to the standards you have become accustomed to. Overall, the experience was good, the environment was clean, and staff were attentive.

Great stuff. Order was completed reasonably quickly and was of good quality. It's nice and peaceful and would definitely come again, nice staff too!

Okay but there’s always leaks on the floor near the drinks

Fantastic service from the team here, especially busy on a Thursday evening. Special mention to Arsene, lovely guy, helpful, and super friendly. Thank you for brightening our evening. Deserves a pay rise!

Service was slow, and disorganised. Food was being sent back due to being cold too

Entering this cozy culinary haven, I discovered a delightful blend of flavors and attentive service that made every bite memorable.

Consistently good food, good service and reasonably priced.

Very nice place to spend time with friends.

Cozy, quiet place and good food. Cozy, quiet place and good food.

Went for lunch, and they attendance were very nice and friendly. The food was good as usual and came quickly.

Ordered the wings and they were tiny, overcooked and super dry. Had to order thighs instead. Sunset burger also small. Food was warm on the verge of being cold. This place used to be on point but not anymore

Food was cold. Service was bad. Was told at 9.30 we couldn't eat in. The security guard was the only friendly face is Streatham Nandos.

Not wheelchair friendly at all And the guy over charged me and didn't even realise. Poor service 😢 😞

Nice place, i like the taste, food quality and presentation everything is perfect 👍😍

Smaller than average Nandos. Felt down market from the typical, mostly due to some of the customers. However, the food was the normal good quality and taste.

Food was Delicious! Service was Friendly. Atmosphere was Beautiful!! Probably one of the best Nando's in London.

Really pleasing visit on a Tuesday night. Security guy opened the door for us and a gentlemen, Arsene if I’m not mistaken, found us very nice seats for the welcome. Food was great! Very likely coming back soon Five stars!

Really nice staff, helpful, nothing too much trouble, order quick, accurate bosh

The food is great. The staff could be better.

Ordered quarter chicken meal instead of half and paid. Ask if I could amend the order before I left the till. They told me I would have to order another quarter chicken which would work out more expensive. The management was not helpful I think this was very poor service and will not be coming back to this particular nandos.

Sadly, we waited for about 1 and half hour for our food to be served. I hope you can improve the service soon.

Small restaurant so our planned family meal ended up being a takeaway, staff warned of 25 min wait for food and they were spot on but a bit disappointing because by the time we got home on the bus food was barely warm. Not quite the tasty meal out we'd wanted

I attended Nando's in Streatham with a large group of people. I told the security guard, O. Adejayan, and a waitress called Anna that I understood that we were too many people, so we would not mind if we sat separately. Anna initially told me that she would do that, but then 4 people showed up and they not only sat them before us, but when I challenged O. Adejayan and Anna, they told us that we had to wait. I asked her why they were sitting people that got there after us, when I had specifically told them to sit us separately. O Adejayan was quite rude and abrupt with us, just telling us to sit and wait that they were sorting things out. I asked Anna why they were doing this, and Anna told me that it was "against the law" sitting a group separately. I was very frustrated and left with my group because we nobody gave us a reasonable excuse for mistreating us like this. When we were leaving, O Adejayan pushed the door against one of us, swearing at us. That was very unprofessional and actually criminal. Nando's please look into this and do not allow such unprofessional and disrespectful people wotk at your restaurants.

First time at Nandos. Amazing food, and great service.

Very pleased with this place next door to me. I usually get take out and the food is always tasty but it often feels lukewarm at collection despite me waiting for it in the restaurant.

Great service, very friendly and approachable staff. Beanie wrap was really good, I didn't expect such excellent taste of veggie food in a chicken restaurant. Loved my coleslaw and corn hob. Definitely will be back.

So damn good!!! Every bit wad lovely. The best nando’s Ive ever been to! Thank you for the tasty chicken, garlic bread, and mash!

Despite it being late in the evening, Arsene was extremely happy and helpful. He went above and beyond to ensure we got everything we wanted.

Chicken a littler dry, staff and service excellent!

The indoor lighting design is soft and relaxing music accompanies diners, allowing them to enjoy drinks and food in a relaxed manner.

It's Nando's, can't really go wrong but this Nando's felt quite small and the tables were bunched close together

It's standard Nandoes fare and depending on who is churning out the grilled chicken you will get burnt as the marinade will add a bitter taste or you get an anemic chicken. Sadly as time has gone on the chicken has become poussin sized but the price keeps increasing so you will leave hungry if you don't add sides to your order. Equally the sides size is also dwindling. The chips are served in a bowl and I can count the number. So sad that once someone buys an original company with a great reputation the next one buys it and chops into a franchise with sub par standards. Not good for disabled people as loo in cellar abd there is a step down level with no accessMercifully I only go with a friend when we meet up. As for parking here it's horrendous as zero parking on main road.

Another nandos, another great tasting meal. Staff were very nice and efficient. Good branch to visit

Food OK service very poor. Literally had to get up and carry my food from counter as waiter too lazy

Price a little high for the Portuguese, tasty roast chicken.

Food was below average. Cold chips and rock hard garlic bread, but service was excellent.

Hi I'm Luis a regular customer and I would like to say that Zoe is a relly great waitress, amazing manners.Also the managers name is Marcia and Remmyy a waitres...Fantastic Staff....Never seen before such service....That's why I'm coming to this restaurant as much as possible.

The chicken tasted very dry this time and lacked flavour. Hoping it was just a one off.

Food is delicious as always! Staff are great - especially Arsne the legend!

Very rude manager (Ibrahim) fails to acknowledge customers correctly, talks to his staff instead of serving the customer, puts a staff member in his place and states he's going for his break, but after I was served he returned back to the tills.

Ignore customer who stand at the counter for ages and go straight to delivery riders. Just tell us you don’t do walk in business and be done with it

Food was good staff were polite and helpful. The atmosphere was really good. Enjoyed that dinning experience.

Amazing! I highly recommend coming here. The service is always quick and very friendly, and the food is great.

terrible service. super slow , wouldn’t recommend

Excellent service for the staff food was great

Worst services ever received. The person at the counter was clueless, didn't know their own menu, couldn't understand simple instructions, and completely RUDE and DISRESPECTFUL. This experience will even force me not to visit any other Nandos.

Honestly don’t bother. Used to be local and would come here all the time. No complaints at all. Last two evenings I’ve tried and failed twice in a row to get served. Expect to wait at the door and get ignored for 15 minutes, then wait at the till and get ignored for another 10 minutes, then get told there’s no chicken. No tables are actually ready and only get cleaned when someone asks for a table The staff are all running around trying to operate a Deliveroo business, and the actual restaurant customers may as well all be completely invisible.

If you’re happy to wait an eternity for your food, visit Nando’s Streatham.

Service was slow and it wasn't busy. Food was great and so was atmosphere

Writing this review after a 40min wait for a meal for 2. The venue was barely half full, with extreme wait times and mess. Things were not being cleared, organisation was not there, and it didn't look like a manager was in site. Multiple people around complaining, food sitting on the service station for 20+ minutes. A lot of unsatisfying complaints. Im fairly certain I watched my meal be carried with another plate to a table and then brought back when the other table said they didn't order it. Overall appealing. Staff sat a group that came after us before us because they had children, honestly super unsatisfying.

They gave me uncomplicated food and when i brought it to there attention they took it back and gave me back food that still was missing ingredients.

omg Nando’s is the most place for eat, the staff are beautiful and kindness. The food is very delicious and the place is clean. Im from spain and when I come back to london coming to this restaurant

When you come to London be sure to visit this place, exquisite food with lots of flavor and excellent service. 100% recommended.

This was first time in starethem and the experience was good the staff was a Hungarian girl very nice and looked after the key pieces of customer services This is located on high street right off the street from Tariq halal. Food was great place was approachable. Highly recommended.

Excellent staff and welcoming.The food was hot and delicious.Lovely Atmosphere and Music.

This is one of the better Nandos out there. I have been getting good chicken here since 2010

Lovely service and lovely food great customer service. Thanks.

Unfortunately not the same like before.

The tastiest nando's I've ever had. The staff are friendly and professional too I travel from East London to go to this nando's.

I went to meet a friend there. The food was quite nice

Delivery or eat in these guys are always great. Food is hot and service is friendly. Even when it’s rammed and loads of delivery orders, they’re all smiley.

Standard Nandos. Not well equipped for prams

I love Nando’s but this is the worst example of one. We arrived to a red hair lady and her colleague fighting (yes fighting!) at the grill and had to wait for him to storm off before someone came to seat us. We watched our food wait under the heat lamps with lots of other food for a good 10 mins before it was brought over. The food itself was wrong, I had to keep calling them back because the corn was missing, the halloumi was missing, etc. I didn’t bother to try and have the other issues fixed but they were numerous: food was so dry, cheese was missing from the pittas, there was no mayo or sauce in the pittas, there was only a tiny bit of salad at the bottom of the pittas. The chips were cold. I could go on. I’d give it a swerve if I were you. Brixtons a lot better.

yeah its js fast and tasty, no problems when I went

We ordered some halloumi to share, and when it arrived, it was just 2 thin pieces. I showed them the waitress, how it should look and so she took it to the manager. It got changed to how it should be. My friend ordered a bean burger when it arrived it was like mush in a roll. She sent it back. The next one was slightly firmer, but nowhere near perfect!! If you're going to have a vegetarian option, at least know how to cook it.

The staff were welcoming. Thanks to the speediness of the staff and being able to order via the app, we were served really quickly. An overview pleasant experience.