Starbucks Coffee in Lambeth

I put a star on everything, because there is no name for how they have the bathrooms. I told an employee, and he didn't do anything, so the bathrooms stayed that dirty. Tremendous. I don't know if they don't pass inspections because this shouldn't be allowed. I don't know if it can be seen in the photos, but the ground was completely waterlogged.

Inconspicuous Starbucks located across from County Hall, a few steps from the London Eye and close(ish) to Waterloo Station. The location is in a peaceful corner of what is a hectic area of London, and will suit tourists looking to hit the Eye, South Bank, or Westminster across the bridge. Standard Starbucks offerings inside. My pumpkin spiced latte was made well, but it’s my first time ordering a pumpkin spiced anything and it will certainly be my last… hey, you have to try things at least once, right? Service was swift; there were quite a few people in front of us, but we were escorted around a couple of people semi-queuing/looking at what to eat, and at least two people were serving and two others making drinks. This Starbucks used to have more seating inside but in fairness, it created a dingy and cramped atmosphere. It benefitted from a refit a few months back and now has a more open and friendly feeling about it, with a large counter and plenty of space to move. There is still some seating outside, some of which is undercover.

The cashier was incredibly rude. He yelled at us to line up when there was no sign indicating where the line up started. I have never been to a Starbucks where the cashier was so rude

The closing time clearly says 21:30. But casual wearing guy start closing terrace at 19:00. People were sitting and having their coffee that he came and stared at people to say we are closed so leave. If would own this place and know he is kicking people out early I would give his notice immediately. This is ridiculous to argue with customers in front and unprofessional. Terrible managed and I belive his boss would not know about this.

Nice, I ordered black coffee with lemon cake 🍋

Not very big inside, but nice seating outside with a good view of buildings

Google sais it closes 9:30. Employee with horrible temper asked us to leave at 7:15 because they would close at 8. Should close it if you don't want to work.

we stopped in tonight to buy a quick treat so we could use their loo.. they were cleaning it - then told us it was against their policy to let us use the washroom after. they had taken my money 2 minutes prior. Very surprised and disappointed by this customer service.

The staff does not work professionally

Came in for a coffee and a quick bathroom stop but ordered my coffee and was told the bathrooms aren’t open for another hour?! Not a ton of public restroom options around here (train station bathrooms were also closed when I tried). Make it a better livable city!

Yeff is very friendly and helpful.

Very good drinks but absolutely disgusting outside

I stopped at Starbucks in London city center and I have to say it was an excellent choice. This place offers a wide variety of drinks, satisfying both coffee lovers and those who prefer other options. The menu is also full of food, with numerous vegetarian options which really impressed me. We can find both indoor and outdoor seating, with plenty of outdoor options to enjoy the London weather. One aspect that I really appreciated is the possibility of communicating in both Italian and English, making the experience even more pleasant for those who, like me, speak both languages. Furthermore, I found the possibility of paying by card very convenient, making everything simpler and faster. I can't help but mention the chocolate cookies - they are absolutely delicious and perfect to accompany my favorite drink. If you are in London, I highly recommend you pop in here.

Excellent location to organize your visit to the area, there is little traffic and it has an excellent Wi-Fi connection

They often lack stocks in this shop. There is always something missing. I stopped going there but instead started using the Waterloo Station branch.

The indian or pakistani guy was so rude and really bad service that I’d ever had in Starbucks. He, I dont remember the name but the initial starts with 'Axxx' was working on Monday 24th June around 17:30!

Nice and Clean, Thanks to Turkish staff taking my order on last minute.

There was a gaggle of about 7 or 8 people behind the counter, but despite being only second in line, I wasn't acknowledge for the empty till until a good couple of minutes of trying to get eye contact. It wasn't made clear when my drink was ready either so it was sitting there amongst others for a while until I checked for the name.

Just sat outside Starbucks totally naked at the world naked bike ride. Staff so polite, tolerant and respectful. Well done!

The Korean employees are really friendly.

Overflowing trash, no cutlery. At least the service was fast.

A well-known international coffee shop with excellent and friendly service, located near the London Eye

Staff very welcoming but very limited indoor seating maybe 4 stools. After 19.30 this is take away only. Google shows 21.00 close which is right but not dine in

I had to wait for ages for my drink, others had the same experience. They had to remake it twice as it wasn't as ordered. We sat outside, suddenly one of the staff members came along to rearrange all the tables and chairs, including some that people were using. He was polite enough but it was a bit odd.

From the moment we ordered, until we left, the attendees were so rude and disrespectful... I should add that it happened at 19 hrs and they close at 21, but even then, they closed the bathroom and said we couldn't get in anymore and took the tables and seats away even though there was no other place to sit. It has a beautiful view and should have been a nice experience but thanks to them it wasn't.

awfully unfriendly and rude staff

Really really really slow service and incorrect price tags.

What a Joke, Dirty table , WC was filthy with No toilet paper.

You order, you spend 30 pounds, but after you sit down they kick you out because they have to close, dishonest!

Nice, clean and efficient service. Good location on a square with outside seating, not far from London eye.

The Korean female staff is so kind and cheerful. Thank you for giving me an English name!

There was no place to sit. At 7 p.m. they put away chairs and tables and it seemed like they were kicking you out of the place. The worst Starbucks I've ever been to.

Exactly what you expect but with less seating than expected.

Too bad we can't sit down to eat.

We drank good coffee and hot chocolate. Stuff was kind.

I had the pleasure of being served by Shahed during my visit to this Starbucks, and I must say, their service was exceptional! From the warm welcome to their attention to detail in preparing my order, Shahed truly made my experience memorable. The coffee was fantastic, and Shahed went above and beyond to ensure I had a great visit. I highly recommend this Starbucks, thanks in large part to Shahed's outstanding service. I'll definitely be returning for more great coffee and friendly service. Highly recommended!

Beautiful view great to enjoy .

I go here often with work. It's ok if you don't mind the buzz.

اسبيريسو والكوكيز الشوكولاته جيد

Staff is verry childish and annoying

Good location, nice square, mediocre food and drinks, not the same as the US Now service wise, rude and obnoxious ! People who work their should Lose their job 🤢

Pas grand chose de positif à dire. Starbucks où les prises de commandes s’enchaînent et les préparations ne suivent pas. Du coup tout le monde s’entasse dans un mini espace pour récupérer sa commande

J'ai bien aimé, l'ambiance et la qualité des produits, je recommande vivement ce lieu.

Very busy, few seats and not wide enough to get a buggy through which isn't helpful when travelling with a toddler. Couldn't get to the counter to order my drink but luckily my friend could get there. Drinks too a long time to make. Sure it's London but this was another level of busy

I asked for two cappuccino and they handed me with two latte. Confused people at serving desk. Not worth

We enjoyed our coffee sitting outside with tasty cake . Beautiful view Only thing which needs improvement is Staff courtesy as they were not friendly at all

Un Starbucks como cualquier otro, algo pequeño aunque con buena calidad. Si hay lugar para sentarse, aunque preferiría ir solo para llevar; cuando fui no había tanta gente.

Expect typical Starbucks, so all good if that’s your thing. If you want to sit, when I was there only a few tables were set up inside as they hadn’t got to setting up fully, hadn’t been open long so appreciated getting my coffee before they got to work on remaining tables.

When there will be Salted Caramel Cream Cold Brew for me, I wonder...

Busy place as it is close to the London eye. I used it to wait while my London visitor had gone for London eye and boat trip.

Amazed by stuffs’ knowledge of Starbucks products.

In my experience, the food and drink is up to the standard of most Starbucks but they're lacking a lot of important requirements. The staff were rude and spoke to many customers like they were stupid, tables and seating areas seemed unsanitary and there was only one toilet and when the staff were told that it was clogged and nearly overflowing they did nothing about it. It's convenient since it is close to the London eye and Merlin attractions however they need to prepare more for customer traffic.

En himmelsk kake+latte, perfekt plass å hvile, ikke mye folk

Hey it's Starbucks, they were open later and I wanted a cup of coffee. They were open late and sold me one. I'm satisfied.

DO NOT GO HERE ESPECIALLY IF YOU HAVE ALLERGIES/INTOLERANCES. I have milk/dairy intolerances and need to eat a strict diet to prevent digestive issues. On Monday 8th May 2023 we went to this location. I asked the woman who worked there for the vegan caramel banana muffin and she said it is not vegan, which it is and gave me another cake instead. Fine. I then asked for an oat vanilla iced latte. They gave me cow's milk, I had my partner there and he tasted it and confirmed this, we went back and they did remake the drink and it tasted different, how oat milk should taste. Nice of them to remake this for me but it is Wednesday 10th May and I am still struggling with digestive problems which are preventing me from working. I have contacted Starbucks head office about this and I will most definitely not be returning. Staff need to be better informed about the importance of food intolerances/allergies as this could have been a lot more serious!!

Cashier was quite rude with everybody ordering (no exceptions) it almost felt that it was done on purpose. After 15 minutes waiting for my drink, I asked them why it was taking so long, and turns out they forgot about it. When I finally received my drink, it was watery weak tasting. Tasted like ice with sugar. Would not recommend.

En Google dice abierto y al llegar estaba cerrado , muy mal !

We were buying our drinks and my daughter had to go to the bathroom and it was 6:30 pm and they didn’t let her use it because they close at 7???? They are not professional and rude.

It's busy - was there for a meeting, but the bottle of water was top notch. So there's that!

العامل الموجود سيئ التعامل الفة الى ان الطلبات ليست جيده

Ho fatto colazione ma non è stato di mio gradimento sia il muffins che il caffè.. Ho optato per un Browning..ma anche questo mi ha deluso...

I've been to many Starbuck's all around the world. This store is a favorite every time I visit London and see witness for the Prosecution nearby. But, I am leaving this review because one employee here went over and above during my last visit. I wanted to have some coffee ground - I am very particular about how fine/coarse the grind is - and Naeem helped me, bringing small samples as he adjusted the grind until it was just right. Then, I wanted to a box of Nespresso pods which were high up on a shelf that I could not reach. He went out of his way to get a step stool to get it for me. This may sound ordinary, but the store was very busy, and I have never found anyone so helpful as Naeem at any other coffee shop.

busy,messy,loudy and unclean toilet

Wish you could give zero stars staff is terrible. Won’t even let paying customers use the toilet.

We ordered coffees 'for here', they served us and kicked us out in a minute. Very unpleasant.

El baño inutilizable, es un servicio pésimo que habiendo consumido en el local no se pueda utilizar el baño por falta de limpieza

Ein typischer Starbucks, die Toilette ist in einer Ecke versteckt bzw die Türe. Anfangs dachten wir was dahinter wohl getrieben wird. Freundliches Personal, Beginn eigentlich auch recht zügig, es füllt sich schnell da nur wenigen Plätze innen aber genauso schnell leert es sich auch wieder.

Surprisingly busy given the location. Staff helpful, drinks good. Cinnamon smirk lovely!!

It's situated in an amazing location. My oat latte was so nicely done 🥰

Love starbucks, hate this one. Avoid at all costs. Staff are so far up their own arses they haven't the time to serve you properly. So arrogant for coffee shop employees. Avoid at all cost. Starbucks remove this franchise ASAP.

The place is quite small and can be a little bit crowed sometimes but the staff is very friendly

bathroom always shut and no bother cleaning it

This is the nearest starbuks from London Eye. If you saw Big ben and crossed the river, toward london eye, you must be tired or cold by the wind of Themes. So you are finding a shelter from a fatigue of voyage, you can drop by here and take a rest with a cup of sweet coffee. This shop gives narrow seats, almost specialized in take out. No view, few seats ... But it's a excellent place you can recharge your energy for shopping or traveling. In South korea thrre are so many Starbucks in our neighborhood. So Starbucks gives us a mindful peace. But you consider taste and prices of coffee, you'd better keep finding other local cafe Bon Voyage ~ ♡

Giving one star because I need to for review. I’ve been a Starbucks customer for years. Never have I ever come across such a patronising and low mannered barista. Denise was absolutely disgusting he was shouting the orders in a very unprofessional way. When asked if there’s any chocolate powder he said “ if it’s not out there then we don’t” my sister was surprised and said that’s not great customer service and he started mimicking and saying how wow already got a complainer - Starbucks I’m shocked how you have someone like that serving or representing your brand this is absolutely unacceptable he needs feedback or training how to speak to people and be taught basic mannerism. Date : 21-01-2023 time 16:26 to allow you to give accurate feedback.

Nesse local, às 19:20 sendo que o horário de fechamento informado são às 21:30, cadeiras recolhidas, banheiro fechados, pessoal fazendo limpeza da área do salão sem local para alimentação.......

mi ha accolto un ragazzo per niente professionale credendo che dovessi andare in bagno quando in realtà volevo prendermi un semplice caffè…

Segona vegada que visitem aquest Starbucks (16/12/22 - 16h) i les dues vegades m'ha passat el mateix. La primera vegada no vaig dir res però la segona, no ho he pogut evitar. Starbucks té una política de protecció ambiental, pel que si consumeixes una beguda i la demanes amb el vas de cartó has de pagar 0,05£ extra per cada beguda. Les dues vegades que hi hem anat he deixat clar que volia la beguda per a beure allà mateix i que per tant, la volia amb el vas de vidre però tot i així, han fet el càrrec de 0,05£ per a cada beguda quan no hauria de ser així. Sentint-ho molt, avui els hem tingut que cridar l'atenció. Una vegada apresentat l'error, el gerent ha sigut comprensiu i ha acceptat l'error, pel contrari la noia que m'havia cobrat mostrava una actitut completament infantil no parant de riure darrere la cafetera i girant els ulls com dient, de veritat reclames per aquests miserables diners? Com he dit al noi, no es tracta dels diners, si no del respecte cap al client i la honestitat ja que és evident que és tracta d'un "error" habitual per a pujar els preus dissimuladament. Sincerament, no entenc com un TREBALLADOR (ni tant sols és el propietari!) rebaixa la seva honestitat i enganya als clients per aquesta miserable quantitat de diners, mai ho entendre! PD per la noia: Madura... quan vagis a comprar les teves robetes al Zara o al Primark i et pujin 0,05£ per cada article, potser te'n adonaràs que la teva actitut ha sigut ridícula i infantil i passaràs a donar-me la raó lol Avui has tingut sort de trobar un client educat, un altre dia potser en trobes un altre que et posa al lloc que et mereixes.

Not the best starbucks to visit, mot many place to sit down and chill, and so crowded They have table outside, but in winter, inside will be better, since the wind is quite strong in UK Table are not clean like what is shown on the picture (still so many more) In terms of drink, i tried praline cookie hot chocolate, better to ask less sugar since it is too sweet and for taste itself, not really deep into chocolate Toilet was broken when i was there :)

O pauză binemeritata cu o cafea, mulțime de tineret

Absolutely disgusting customer service, I was in such a good mood until I came here and was served by the rudest girl I’ve ever met, she was constantly rolling eyes at every single customer she served and giving everyone the most repulsive stare along with giving attitude when she couldn’t hear them say their name. Wish I got her name, she needs to be fired, I’ve never seen such awful customer service. It’s especially not a good look when this is a tourist area, gives people a bad impression on London.

I take a order in uber eats, you guys didnt give one of my drink. No call No text, is that your attitude?

WiFi was not working. Other than that it was a nice experience.

Didn’t get my coffee as ordered had to chase for it where it had to be made as hadn’t been done (or allowed to be taken by someone else), when I eventually went to enjoy said coffee is was sub par to usual standards (regular Starbucks customer at other branches). Shame really.

They just can't seem to get it right here, would be a better experience if rather than have ten staff that do nothing but mess about, they just had a few staff who listened to the customers...

Badest americano in all UK and no internet conection :(

Friendly Staff. Lovely Coffee Gabbi is brilliant. Regular customer

Came between 8-9am and it's probably one of their busiest hours. Waited 20mins for my frappucino.

Thank you for recommending matcha with peppermint and coconut milk!! although im not the biggest fan of peppermint i rly enjoyed it💖

Don't order their Frappuccino until they fix the blender. After long wait, Staff made it twice but the ice had all been melted before being served. They argued they were made exactly according to the recipe, but the manager gave me a full refund. In the meantime, the staff made a third attempt and asked me to try it for free. My feedback was, although It looked more like the normal Frappuccino, the ice was gritty and the flavour was diluted. What I discovered a few minutes later (after leaving) was that it melted incredibly quickly compared to my normal Frappuccino. My guess is that either the motor or ventilation (or both) of the blender is faulty, and when blending the ice the machine heats up its content: a common problem with a powerful blender. Hope it will get fixed quickly!

Way too busy … it takes 15 mins to order a latte … in the morning

Irgendwie schaffe ich jedes mal dort zu landen, ist wirklich in Ordnung, auch wenn es ein typischer Starbucks ist

المكان جميل والفرع عادة مزدحم جربنا التونا جيدة ..

Waited 10 minutes while the two girls behind the counter were daring each other to drink an espresso, giggling all the while and becoming offended when asked how long the coffee would take.

Young man serving was so ignorant. Absolutely no customer service skills at all. No yes please or thank you. Totally rude

Absolutely carnage!! Long waits for drinks to be made. No system. 3 of us ordered separately, 1 came, 5 minutes later mine arrived, and my friend had finished her drink ! How does that happen when ordered together?? People behind me where getting their drinks ahead of others. I spoke to a member of staff, and was told, "its central london, what do u expect!". I expect some level of service for the £5.05 I spent on a drink!!!!! They think thay have a captive audience being in a tourist area, think again, there are PLENTY of coffee places. Dissatisfied and disappointed is an understatement.

Came here to read my book after work cos it claims to be one of the few late-opening cafes in London. Don’t waste your time. 10 mins after sitting down staff members comes out and tells everyone outdoors is closing (it was 6:45pm and the store closes at 9:30pm allegedly). I then go indoors and staff member tells me I can’t sit in the half of the coffee shop I’m sat in cos they’re cleaning it. This leaves about three tables to occupy all which have people sitting on them by now. I’m forced to leave. The manager wouldn’t even let a woman waiting for the toilet use it - telling her the spray they use is dangerous when he hasn’t even sprayed the flipping toilet yet. AVOID AT ALL COSTS also the coffee was disgusting like it’s Starbucks what do u expect but still.

The worst Starbucks I have ever been to, the staff was horrible, my pregnant woman wanted caramel Frappuccino but instead they made coffee Frappuccino so when told they had to blend it again which made it super watery, she also asked for decaf but the drink was so bitter that it was impossible to drink. Also the person behind us got a wrong drink. Won’t return again.

The worst Starbucks I've ever been to. My order is never correct. The staff act like they are doing you a favor. For a £4 latte it is definitely not worth the price. I used to work at a Starbucks and I know that the position is not that difficult.

They only let us get small cups because they had no large lids they wouldn’t let us buy a reusable large cup because they said it wouldn’t work on the till then people after us were getting large cups. :( small coffee. And toilets out of order.

Ordered my coffee off the app, by the time I arrived it was waiting for me. Really great system would recommend, always a busy little Starbucks staff are friendly and helpful as well