Five Guys Cardiff The Red Dragon Centre in Cardiff

Our go to place when we visit Red dragon centre.

A Tad Pricey I’m not going to lie. Although the milkshakes are banging I wouldn’t always pay £6 and it doesn’t do much for allergens ( ie gluten) or much vegetarian options but the burgers look great. Staff were really friendly and welcoming and it was really clean in there.

The food was mid, good fries but the burger was not very hot and honestly not amazing, I still enjoyed it because I was with someone I love, I’m still happy I tried it though :)

I will admit I held great expectations based on the reviews of my peers for this fine establishment. I have suffered with a long day on the mead, so it was time to find my meat and I was not disappointed. The order was a bacon cheeseburger, with a little fries. I assure you, there was nothing “little” about them. Curiously, I was given the opportunity to assemble my sandwich to my liking. The whole experience was absolutely thrilling. Regrettably, I did not have the pleasure of meeting the proprietors of this wonderful venue. Had I had the opportunity, I would have shaken their hands one by one. Five guys, no, five champions of their craft. Given the opportunity, I would not hesitate to eat Five Guys again. Salivatingly, Darles Chickens

Classic Five Guys. Regular Fries are enough to feed two people… Shake is phenomenal as always!

Food was very good only downside was that the delivery driver was late

Always really good burgers and polite busy staff. Chips cooked on arrival.

Greasy fries... ,terrible hotdog, meat quality questionable... Customer care very good, but it will not fix food quality.

Tasty burger and generous portion of regular fries!

Always tastes amazing, but considering I live within a mile the food was cold

Chips were soggy but they're so lovely when they're fresh that they were never going to be as nice after a journey!!

Excellent service, staff were extremely friendly asking me how my day has been and what I've been up too, food was brilliant, tasted fresh and hot. Been to quite a few five guys in a lot of different places but five guys red dragon centre by far the best I've been to.

Disappointed. Music still blasting too loud. Tables clean. Food today was cold. Toilet taps dribbled so hard to wash hands.

We ordered our food and was waiting for it right in front of the take away section and they gave the order away to someone else. I have never seen a restuarant where they give your order to someone else without even checking the order number on the receipt. On top of it the service guys were super unapologetic about it and charged us only for our drinks and refunded the food. Who needs drinks when you give the food away to someone else.

Good food, but massively overpriced.

1 of the few places to eat in Red Dragon Centre @ 12 15 - other eateries not open until 4 30pm or in the evening. Never having visited a Five Guys before, we were unsure as to sizes of "little or regular items". Turned out a "little hamburger" was 1 patty & regular 2 patties. All toppings were free & as many as required could be requested. Bottled water, Budweiser, Lager & Corona drinks were available with unlimited freestyle drinks (Cola, Diet Cola). Milkshakes also available. I chose a little cheeseburger (£7.95, regular fries £5 45 & refillable cola £4 25) £17 65 in total! The lads serving helped us out & when we were leaving Jonzy was very knowledgeable about the area & what would be happening regarding new building work.

Service was good but as a veggie the options are pretty rubbish. I had a bun with some fried onions and peppers and plastic cheese. I wouldn't even say that is an afterthought of an option. Chips were ok but feel let down with the burger option as my corps munching friends had lovely burgers. Not somewhere I would choose to return to. (Edit) It's the next day and I'm really angry with myself for paying £15 for garnish in a bun with "cheese" and chips with a drink so I've lowered my stars.

Restaurant doesn’t know they have an order for me, called them they claimed they don’t have an order from just eat, I had to chase the driver with my car found him somewhere else and that way I could have my delivery done. You choose which is worse, the restaurant or the driver!!!!

Food arrived 3 hours after it was ordered. It was cold and basically inedible.

Went there with couple friends shock the prices the bacon was burned and the chips very heavily salted without given a option

I've been to their branch on New Port Road as well. The service is good. The food is good too. The atmosphere was also good too. Being on Mother's Sunday made it even better as it was busy. I loved it.

Very friendly staff, food is very good quality so definitely worth the price

awesome staff very speedy and nice

They missed out almost all the things I selected to be in the burger -- No tomato, lettuce, onion, mayo, ketchup or pickles... When a burger costs £10 at least put whats asked in it! Would have been better off with a McDonald's double cheeseburger. Chips were good though.

Typical five Guys. Good burger. Good chips. Insane price.

Not sure I would say five guys are the best burgers especially not for the price but it was decent enough for a quick bite

I would highly recommend this place. The food was amazing and the service was great. The facilities were nice and tidy with plenty of condiments. Staff were really pleasant and friendly. Free refills always gets a thumbs up from me. It was a really enjoyable evening.

Chips was stone cold and burger was barley warm

Every New Year’s Day my family and I go to red dragon centre to celebrate my son’s birthday cinema, bowling and food, my son loves to eat here and always chooses this. It was busy when we arrived but paid no attention to it really as the service is usually swift and organised. We placed our order when checking the receipt they forgot my burger from my order when I questioned it I was told I had to rejoin the queue. The first part of the order was 11 and my wife’s burger was 19. Normally service is quick so that was no bother. Well I waited over 25 minutes for one pot of fries plus 15 minutes for the burgers and another pot of fries. Then my wife had to wait another 20 minutes for hers, making it a total of 60 minutes. They called out numbers in no order and left burgers on the table with no one bagging or calling out numbers. My burgers were cold when they arrived but due to how busy it was and I had already complained it was taking too long for the food. We left after paying over £70 very underwhelmed and now my wife has stated she will never eat there again as she felt the staff even though they were clearly short staffed that day just didn’t care. Feeling very let down.

The staff are very friendly. They usually have room to sit. Great food and quick service.

Awful food and massively over priced . Greasy burger and burnt fries from black potatoes .

This place is really good, one of the best burgers ever, we, will be comming back

The good was amazing but I ordered a cheeseburger but I didn’t get any cheese on my burger but apart from that was great

Which food is Halal here ? I mean the dishes

Delivery was later than originally stated at order which is slightly annoying. Food was good. One drink (original taste Coca-Cola) was missing - submitted a refund request but unable to for individual items, only had the option for whole meal. Not sure if this can be changed to just be the drink as food was delivered?

Cool environment. Love their chips

Really good food. Not cheap, but good and an absolute tone of chips!

Very expensive but quality food

One of the burgers was wrong, ordered a hamburger and got a cheeseburger instead. No straws for the milkshakes. Usually very good service, just not this time.

The only restaurant in red dragon that ever seemed busy in the 3 days I visited. Milkshakes superb and staff friendly. Fries were average. Tad expensive.

Got the wrong burger with the wrong items. Then makes it our problem as opposed to fixing the issue quickly

The prices are slightly higher than in other fast food chains but food is definitely very good. The hamburger is fully packed and hot dog was very tasty.

The best burger in Cardiff. They use the best beef, also the bun and cheese is perfect. Their fries are also delicious. 💯

A great burger, fries and shake place. Always cooked fresh, always filling, a great american diner experience, around £55 for 3 burgers, 2 fries and 3 drinks.

Great food and amazing service by the staff. Thanks

Outstanding cannot speak highly enough of the team here and value for money 😁

The only thing I missed were the peanuts that are served on Five Guys in England for free.

Very expensive, just under a tenner for a burger 🍔 ridiculous

You sent 2 bacon cheese burgers. When I ordered 1 bacon burger and 1 bacon cheese burger. I have a dairy intolerance.

You’ll never go wrong with Five Guys! Slightly distinct from States. All good.

the best burger you can get I reckon

Great milkshakes and friendly staff.

Great example of a five guys and right next to the cinema as well. Definitely recommend a visit before a date night film or even just for some fast food while down the bay

great service, Chloe and manager were brilliant ! Thankyou, we will be back

Very disappointed with the size of it for nearly £15. A burger in between 2 prices of lettuce. Hardly any sauce or topping I ordered.

This was our second visit to the place and the service was very good, the staff was very patient despite some confusion when ordering on our part thanks to having 3 children in tow. The prices were a lot but the portion size is extra special. We had one large and one small fries between five people but realistically we could have had one medium and one small.

What a amazing staff! Today i and my 6 years old autistic son went for dinner in Cardiff bay branch, when the waiter knew about his special needs. He kept delivering drinks and food for us, also sent some crayons and papers for him to drew. Very kind and warm service! The milk shake is fantastic and burgers is always the best!!

Always great, excellent service

Run by adolescents, mocked my middle aged choice of hat and put too much salt on the fries. Dead midweek anyway- shortly to be unemployed adolescents.

Bad expensive experience. Never been before. Would not go back. Most drinks had run out or were flat. Burger was tasteless and with a soaking bap. Plus took ages to be called

Excellent food even better service. My 4 years old dropped his milkshake all over the floor and they didn't hesitate to bring him a replacement free of charge, no fuss really exemplary service!! Would highly recommend and will definetly be back. Thank you all for making my day that much better 😊

Visited this afternoon, best five guys burger I’ve had to date, Cajun fries were also spot on 👌🏻

Excellent service and very polite staff. The whole team was very interactive in my small order. Areas kept very clean. Well done !!!

Love this place best burger about by far in my opinion 👌🏼

Beautiful burgers, worth the money. I don't eat bread so have a lettuce wrap and it's always fresh.

Love the dessert shakes! However no burger and fries are worth these prices.

Perfect for what we wanted there and then, quick service, lovely burger and plenty of choice. Very busy

We did click & collect and although not exactly busy, the staff were efficient and helpful. Food up to the usual Five Guys standards. The milkshake is great too. Just go regular with the fries cos you get loads!

The food was terrible. Burger had no taste and the chips were burnt. I wouldn't recommend 5 guys to anyone

Great place though we visited three times in the last two months. Fantastic portion sizes. The food is lovely, with lots of customisable options for food. Huge selection of unlimited soft drinks. We do prefer the smaller option as it suits us. The seating area is very good. Clean toilets that are all individual walled cubicles. We always have five guys when visiting the Cinema in the red dragon centre. Five stars from us, for five guys

Amazing food & even better are the staff who work there ! Fabulous atmosphere and the place is always so clean !

Really good just forgot the sauces :)

firstly, some of the workers were laughing at me and my friends when we were sorting out what everyone is getting, making us feel really small. Then we got our chips chucked into a bag which is unhygienic and then they kept looking at us and judging us. we also accidentally spilled on of our drinks and they just looked at us and didn’t offer any help and they didn’t have many gluten or dairy free options for my friend

Ordered grilled cheese and fries the restaurant did not put the fries in - got a refund for the fries but wouldn’t have ordered just a grilled cheese. Called the restaurant who said it’s not there problem.

Staff were excellent and convinced me to buy. Price is extortionate only benefit was I didn't have to pay for parking. An okay place if going to the cinema here and meeting up with mates beforehand otherwise grab a McDonald's.

Sadly, there's not much to say about the drinks vending as the stock was particularly low. However, the staff were still selling but not advising low stock... apart from that great food.

Five guys was five guys, what you expect very good 👍🏼

Ordered: Bacon Cheeseburger, Large Cajun Style, Dr Pepper, Five Guys Shake Received: Large Cajun Style, Five Guys Shake. They forgot my burger and drink...

The food was good but a bit pricey, for what is essential Burger and Chips with a drink.

Great burgers and fries. Free parking. Clean toilets.

Best Burger Place you can find!! Great Customer Service ✅

Great delivery guy I got the wrong address but he manged to find me

Great burgers and fries. Best i've had outside of the states

You can't beat the burgers here really. I'm so torn over trying the bacon milkshake though.

Brilliant service for the lady who was very patient with us. The food was delivered in good time. The burgers are very nice. Atmosphere could do with some improvement.

Ordered a little bacon cheeseburger (all the way), regular fries and a Reese's milkshake - had no queue when placing the order at 8pm. Food all arrived after a brief wait (expected when it's all made to order!) still nice and hot. The burger was really nice - a definite highlight of Five Guys. The regular fries was loads - had to eat them in 2 sittings! The milkshake was really nice but some of the chunks had a habit of getting stuck in the straw so the last bit was awkward to eat/drink. Always make sure I grab a meal from here when in Cardiff as service is good and food always cooked well.

Can not fault food and great service

Best Burgers in Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 sorry no photos the burgers were that good they didn’t touch the sides 😀

Food very nice as always, and staff lovely. 4 stars because no toilets.

Lovely place though very expensive. Fantastic portion sizes. Food is lovely though be aware they cook in peanut oil. For me it makes it taste nicer. Lots of customisable options for food. Huge selection of unlimited soft drinks. Smallish area for seating. Clean toilets that are all individual walled cubicles. We always have a five guys when at the red dragon centre.

Best place around for a burger and the milkshakes are amazing, I suggest peanut butter, chocolate and a little banana. Worth every penny.

I can only save the guys who serve ... they killed us 4 hamburgers and fries 70 pounds crazy

Staff brilliant explained how the menu worked really friendly

Staff friendly, restaurant was clean and the burgers are RIDICULOUSLY good. Pricey though: spent £35 between two people. Ordered regular fries and found that we had two cups of chips...... and that the bottom of the bag was FULL of chips too. 😳 Not sure if it's normal, but it was definitely a lot of food. Refillable drinks are handy too as you can fill up before you leave and take them to the cinema too.

Our favourite Burger Joint in cardiff, always lovely food, staff are always happy and helpful, we've been going for years

We always come here for a milkshake and have mostly have problems. When they make the milkshakes they mostly forget to label them so they can't tell us which is which. The waiting time for them can be quite long too. On the plus side when they do get it right the milkshakes are very good.

Amazing BURGERS 🍔 that’s right made with beef and pork ! They’re called burgers for a reason . No vegan option of course you can have one without the burgers . These are fantastic Beef/ hamburgers patties, with a choice off over 10 delicious toppings! All made fresh and the fries , wow skin and fried in peanut oil mmmm mmmmm yummy !

Good burger place has lots of options on burgers but it is known as a good burger place so that's what you are looking for. My daughter loves it, haven't eaten there myself for a while since going vegan a few years back.

Went to five guys for the first time today, food was perfect and exactly as ordered and defnitly going to go back really impressed

Watched Top Gun with Five Guys Burger on my lap, what could be better!!