Subway in Cardiff

Not my taste but grandkids live it

Excellent food, friendly driver and a good price

Unfortunately must of been this lads first week/shift even though he was very polite & did an amazzing job! I witnessed his manager tell him " focus on the deliveroo orders , they need doing" which he focused on the task given and ignored all 5 customers waiting in the que. Then another young Lad came from the back - black t shirt, greasey mullet hair and began to make his own sandwich without gloves picking at the salad while his sub was in the oven . And STILL these customers wasn't served. The young lad to apologise, however he was clearly new and shouldn't of been on front of house alone.

delivery driver couldn't find me didn't bother to ring me either

Driver opened bag and stole food…

Awful cold chicken bites and ice-cream was fully defrosted so couldn't eat

The food is great but they keep forgetting items on my orders…

Really disappointed. Both subs were cold and not toasted even though we asked for them to be toasted and I paid for original coke and they’ve given zero sugar!

Food was super damp cold and soggy. Hands down one of the worst sandwiches I’ve had from subway

Left on door didn’t knock cats ate

didn't even turn up the fat delivery driver took it and ate it

The cheese and garlic 6' inch has been bitten into. I think the restaurant should not be serving at all.

Best order I have ever had with subway. My complete order was correct nothing missing, nothing wrong with my sandwich’s totally amazing thank you made a pregnant woman very happy 😂

missing item, pizza bread flattened with no cheese. both sandwiches not toasted

Paid for extra cheese in 6ft sub, can't see any cheese in it

Garlic cheese bread was shocking, looked like someone had dropped the bread on hot cheese and a bit stuck to it, Sub itself was soggy and to top it off the cookies were not in the order. Fuming

Quick delivery. Chipotle sauce for the nacho chicken and garlic n herb sauce for the wedges were missing

Very disappointed with meal tonight, not only was it stone cold, I ordered 6 xhicken nuggets and was sent 6 cheese balls which I don't like, so had to bin, won't be ordering again sorry

Food was excellent. So glad Subway is doing breakfast again. Bring back the Mega Melt! :D

restaurant prepared the food on time and did a fine job, unfortunately the driver was very late thus meaning all the food was cold. The cookie as also rock solid.

asked for it to be toasted none of the four subs was toast as the cheese wasn't melted and the bread was soft and cold

the food was stone cold and bread not fresh

Toasted a footlong I didn't want toasted, I didn't ask for it to be toasted

Once again, this Subway in particular cannot get a single order correct, I am missing an ice cream and drink i paid for. I havent ordered from here for months because they always miss items on EVERY single order i Make, then i can can have the money refunded, but when i have ordered 4 subs before now for 4 people and only 3 arrive, someone is going hungry OR i have to pay out again and another delivery fee.

Chicken tika sandwitch turned up with no chicken in when i rang the store the lady who answered claimed to have made it herself and was extremely rude food was all ment to be toasted and arrived extremely cold no very happy with this service this time

Unedible food and was refused a refund by justeat avoid avoid avoid.

Ordered off just eat order came completely wrong , no cheese,not cut , wrong bread , wrong sauce wrong crips missing my drink just absolutely appalling

Was very loud here and if you sit by the door it's cold but the food was great

Allergic to fish I asked the girl at the counter to change her gloves before doing my food as she had just handled tuna. Not only did she do so with a smile, she cleaned down the work surface before placing my food there. Also the next lady in line on the salad section was also notified and repeated the process. Very much appreciated especially with the smile and good natured attitude. 10/10 there ladies 😁 the food was great too!

Not my type of food but my daughter likes it

Clean food. Good, hard working staff. Impressed by the management.

Was very quiet and service was great

The staff are super friendly, it’s a shame that the salad is always frozen and wiltered.

Along with all other fast food chains, it's only good because of it's speed and location, other than that: Subway offers superior vegetarian and vegan options compared to other chains.

So the meal deal looked like it was under a fiver, turned out to be £7.50 ish for a six inch sub, a bag of crisps and a can of cold coffee because the coffee machine was broken! "Has been for weeks" I was informed! Tables were filthy so was the floor with bits of wrapper and food laying around. I don't normally do negative reviews but the in this case I'll make an exception. I won't be back, in reality it's put me off subways ....end of! There's a notice on the window that informs everyone they're hiring, how about one that says abandon as all hope of a coffee.

it’s been my local subway for a few years and i’m rating it today because i lost my phone in the subway, so i rushed back and my friend asked “have you seen a black phone?” then the man said “oh yeah is it this?”, and it was. it was my parents old phone and it’s an expensive model so if i properly list it my mum and dad would be pretty mad. also the food is amazing i usually get a steak and cheese wrap and every time i eat it it’s so delicious. anyways i recommend going here if your hungry so yeah.

Popped in during lunch hour and expected the store to be busy. It did have 3 people waiting, but I felt this was down to the serving staff more than popularity. We were a party of two, and both tried the new menu exactly with no variations. I had a wrap, and my son had the big breakwich, both delicious, made them both into a meal deal. Refillable drinks, too, which was excellent as we ate in, so did have a refill. My only negative was the lack of lustre in the staff serving us, I was kept waiting while she made an UBER order, which was a pretty large order and I wasn't thanked for waiting or advised I would be waiting. Maybe an additional staff member is needed to assist with this service. From getting thru the door to actually sitting down, which took around 15 mins. The table we sat at, it hadn't been wiped down since the previous guests. This was the same on all the large tables [4 seaters] I would visit again as I couldn't fault the ingredients.

Sent complete wrong order wasted money paid for footlong got a 6 inch no cheese not toasted like asked for complete rip off staff need to learn to read the orders

Very busy short staff long queue and the tuna khahuna was not my best choice ,

Food was a bit crusty and brown. It took 10 minutes to get the food from when we ordered it. Could do a lot better as we used to go there. A bit disappointed.

I ordered my food off your app and placed 4 subs for 12:50 I got there at 12:49 then asked "is my order ready for (name)" an employee said 5 minutes I said ok then 10 minutes later it wasn't done I gave it another 4 minutes then it was done.Rediculus

Friendly helpful staff , vegan patty very nice and good value , it also has a toilet.

I've been to a lot of different Subways and this one really stands out due to how lovely and welcoming the staff are! Cheers!

I ordered off just eat today. I’m doing a review because rarely will you find your order 100% correct and made in a way you could tell somebody that took care with what they’re doing (when ordering especially)

Second visit to subway and both occasions have been fine. Lots of options for your baguette filling and different breads. We had the meal which was good value. Staff was friendly and the store had plenty of seating space inside and out.

Scot and Stef served me today and I was impressed by there professionalism and friendly welcome. The way they made the sandwich was awesome!!! Thanks you made our day. I love Subway 💕

Got something lovely to eat while I have a wait in the E,A. Hospital for broken ribs.

Great staff, very patient with me.

Friendly, helpful and polite staff. Had a coffee spill (my fault) they cleaned up and gave me a free one without me asking. Excellent service

Good shop with some indoor about 8 tables

They didn't have much of the options that I wanted,however I gave it 4 stars as the man who serves us was great! He was very friendly and had banter with my 9 year old son. I would come back again based on the great service! But Subway please sort out your stock!

Very pleasant crew on today good food and good service.

Got our food correct but bread was either really stale or quite burnt. Customer in front was charged twice for same item. And whilst we were at the till another customer came over and said he had been given the wrong sandwich. They had like 7 staff and it wasn't really much busier than Cardiff Bay subway when we were in there at least; which usually has 1 or 2 staff members. Seemed quite unorganised to be honest.

Consistently high quality food. The boys working there are fantastic .

Staff need to prioritize customer In the queue rather than deliver roo tickets.

Usually good, but unfortunately today (12/7/22) it was closed at 8.45 when closing time is 9.

Subways my go to snack shop, so I've been to a faiiirr few! Defiantly the nicest subway experience I've had. Fellow who served me was smiley, chatty and provided excellent service. By far one of the most pleasant transactions I've had for a sandwich before.

Left a bad review a couple off weeks ago!! Attended today the staff where lovely and place was spotless. 100% improvement 👏 (busy aswell)

Subway is as subway does. But good and reliable with it

Staff are always helpful and professional

Brilliant, the new cheese and herb bread is fantastic

Really welcoming cheerful staff. Thank you, means a lot to be welcomed with a smile and enthusiasm for making customers feel human in the morning. Little things but appreciated.

Best Subway in Cardiff friendly helpful staff

Spot on as always. Does what it says on the till!!

amazing service. made me feel super comfortable especially in these times. amazing well presented food. healthy and good prices.

Perfect same taste in every Subway

Excellent service. Well laid out to be ensure space between customers. Food served quickly. Kids loved it.

Fabulous staff, extremely helpful and the subs were fabulous!!!

Nice food, well prepared. Very friendly staff. Have ordered with Just eat (subway driver) so very fast delivery. Very busy in store lunchtime but well worth a short wait.

Waited 20 minutes to be served?

Tasty food,very clean,excellent service

The service is really slow as the staff are working on takeout orders rather than serving walk in customers. Used to be able to walk over on my lunch break and have time to eat before going back to work but not any more. There is a limit of 7 customers queuing but the staff don't enforce this or social distancing (they encourage it to be broken by calling people to the counter before there is space) , so I'd just stick to ordering via uber eats or something if you fancy subway. The food itself is great, I'll happily order takeout just not worth the time queuing and without covid safety at the mo.

Nice quiet place lots of parking. Never a long queue outside of lunchtime hours. Very nice girls but rushed off their feet preparing takeaways!

Got at this shop at 5.40pm when told it was closed. I said to the manager that I had looked on the website and it states 6.00pm. I told the guy that 6.00pm was closing and he told me he had orders to fill and he wasn't going to serve me I will never step foot in the shop again

Firstly, I'll say the other 2 sandwiches that we had were okay. They were made correctly. However, here comes the problem. There was literally a hair in the middle of one of the sandwiches I ordered, glued to the cheese. You obviously need to make sure your staff are wearing hair nets and have better hygiene practices, it's not hard. Believe it or not I didn't actually request extra hair with my sub (I know, absolutely shocking right?) So yeah, I wouldn't recommend here unless you want a hairy sandwich.

Probably the fastest and most efficient SubWay I've ever been to

Busy but still quick service🙂 and even in the chaos of rush hour staff were happy to change their gloves as I'm a veggie. Found it a helpful service.

Not good. Out of the majority of products at lunchtime on a Saturday! I’d advise McDonald’s just across from them, a far better experience.

Was clean well organised and food was good x

Very good 👍 friendly staff, good service.

So the staff make a good sandwich, no skimping on the meatballs or cheese, HOWEVER, if you go at any time someone from B&Q is on break, be prepared to wait. The staff flock here from across the car park and just order the worst sandwiches, like chicken on wholegrain with no mayo... Who even does that, dude with the chin you're a monster. Overall not bad but location provides some issues.

Fresh food, clean location, prices acceptable

Only 1 person serving so service was slow even though there were only 3 people in there. My sandwich was cold by the time I had it and got back to the car. Not a good Experian e

Called in this evening top class service and top class sub.

Great subs, really tasty. Lovely staff 10/10

Lush sandwich gutted the ranch sauce is going thou!! X

All subways are good hard to get out of carpark

Staff were good, food nice, only thing was the manageress sat at one of the tables doing the whole weekly food order on her mobile, twenty minutes listening to someone listing food. Just wanted some peace to eat a sandwich after work.

A standard Subway. The parking is part of a much larger car park so is never full. The restaurant is quite big inside with plenty of chairs and tables, every time I have been here it was always clean. Staff seem to be helpful and know what they're doing.

Waited to long to get served. No vegan options only salad. I have to little children with me and no one offered the help me to the table with our food. Main entrance door has not glass and its been like this for many months

Beautiful sandwiches but all three of us was a bit let down a small amount of salad and and filling that was put in unlike the other subways here in Swansea who keep the fillings in for you sometimes you have to ask them maybe not so much the one in Neath and the one in Fforestfach are very generous when they're making your sandwich apart from that once again a nice experience beautiful sandwiches hand-crafted tailor-made to one's choice

Great food, great staff, clean, great seating.

Nice experience for a first timer

Very good customer service food was very nice and enjoyed it all in all

Friendly staff, quick service and lovely environment

Food was nice ....I was served early hours just after opening on 19/12/2018..by a girl with no welcoming and no manners and no idea about the words pleased and thank u....she let the whole experience down.👎🏼👎🏼

Friendly staff. Food good.. easy to get to

Very pleasant professional lady today

Good food but very tight with the olives, it's a cost of doing business in that format.

Love subway, all ways the best place to eat