Mocka Lounge Cardiff in Cardiff

Enjoyed the cocktails but can’t help but think the staff were trying to rip me off attempting to charge me full price for my drinks during happy hour. I don’t know, just felt like it was a deliberate attempt at taking full price from me and then acted dumb and blaming the constantly changing menu apparently … not tonight.. you picked the wrong person.

One of the WORST places in Cardiff to go for a drink , rude and moody members of staff . I was shocked how bad service we had last night. I've had a Mojito which she made in front of me without brown sugar in a tall glass with a very short straw. How that works???? I come back to ask for sugar and long teaspoon, she ignored me and the other guy wasn't happy to serve , he just throw the sugar over the bar and tiny teaspoon. "We don't have a long one" he said, though she just used a long one to stir my drink. I couldn't believe . As soon as we finished our drinks , the other girl asked if we want another one, we said no, she started indicating that we need to leave. That was it, we went to Club 22 ,had the best service, spent a fortune and stayed late. I'll never go to Mocka bar again, I felt insulted and humiliated. Very bad, wouldn't recommend this place 👎👎👎

Very cosy bar in the city. Great staff, friendly atmosphere and a huge range of drinks to choose from!

Great atmosphere and quality time with my friends !! Keep up the good work.

Stefano made great cocktails. A great host we would 100% come again. He also has great hair and his colleague suggested a great shisha.

Stefano made unreal cocktails. Highly recommend him!

I went there with my girlfriend and we received an amazing welcome from Stefano hour waiter. Is been amazing he also suggest what to drink i can't wait to be back.

Amazing service, many thanks Stephano for giving me an amazing welcome and the service was impeccable. I will return. Stephano and the bartender were professional and curtious.

This is a very warm and welcoming place the bar staff are amazing Alex behind the bar is a very good mix ollogist and Beverly was very helpful would highly recommend visiting here

I would not recommend this bar we came for mid-week drinks and was welcomed into mocka by the hostess, no sooner had our drinks order been taken the other staff members started to come around and remove all the 'decorations' that were placed around the tables. This made us feel a bit unwelcome to have people clearing away for the all around us even though it wasnt close to closing. Within 20 minutes the hostess came back and asked us about another round of drinks, which we ordered as we were chatting and enjoying the evening, No sooner had the drinks been placed in front of us ( double spirits and mixers no less) then a very rude doorman told us we had to drink up and leave.. Now I appreciate it was later on in the evening and the team would be looking to head home however I don't appreciate being encouraged to order more drinks by the hostess knowing we would either have to drink them very quickly or leave them £50 for 4 drinks isnt exaclty cheap either. Will not be recommending and also maybe retrain your doorman In the customer service skills. Very rude man.

We went on a Friday afternoon. Had lots of deals available on cocktails and enjoyed them in a relaxed environment.

Disgraceful don’t ever ask for a dash of lemonade in any sort of drink, they charge £1.60 just for a splash. In fact to teach them a lesson avoid at all costs

I’ve never been to mocka in Cardiff and was greeted by a friendly doorman that let us in. Stephano was our waiter and he was the best waiter I’ve ever had the pleasure of meeting. He was there as soon as our drinks were finished and gave us little nibbles everytime. The outside seating is beautiful with floral decorations and blankets in case it’s cold, they also had out door heater and sheesha. Overall it was an amazing evening we will definitely be back. Thank you Stephano the Sardinian xxx

Big shout out to the guy out the front on sat night who got our attention to inform us mocka is wheelchair accessible - really welcoming.Looking after all the guys well there. Good egg. I look forward to coming back. Thank you for the kindness

Alex and Jack really made our night perfect. Felt safe and great drinks

2 4 1 pre show cocktails. Fab girly time

A very nice place to have a drink outside on a sunny day

The bar tender Jamie was fantastic live

Great night with great vibes and was really good service by Adam. Would definitely recommend if your going to Cardiff anytime

Stefan (so sorry if I spelled it wrong, the Italian man, was an absolute angel, so sweet from my twin and I - props to him!) Great time, lovely service :)

This is a cozy spot, drinks are affordable. They’ve got 2-1 cocktails as well. Stephan had incredible service and made our experience even better. Big ups to him

Stephen’s service was absolutely amazing, he was so attentive and helpful! The atmosphere was amazinggggg!!!!!!!!!

I found adam had been the best host whilst visibly the mocka lounge I will definitely return due to his friendly manurisun d

Adam was the most friendeliest manager I have ever encountered, I would definitely say he us an asset to your team. I would definitely come back

I love the Mocka Lounge it’s always my go to place for cocktail when in Cardiff. The staff are friendly, music is great and cocktails are always good. I also like to enjoy shisha in the summer. Highly recommend this bar.

The mocka lounge has great drinks and great service.Thanks Beverly for the wonderful experience.Will be coming back here again

Had such a wonderful time here. Beautiful atmosphere, and incredible people. Stefan was incredible to talk to and lovely company, in fact everyone there seemed to love working there and talking to customers. So happy we found Mocka. Thank you all so much.

Fabulous cocktails, Mai Tai and Honey Raspberry Lynchburg were our favourite, professional mixologists, attention to detail with the drinks.,staff amazing. Adam and Stefan really looked after us. Thankyou

Stefan and Adam were so much fun making us laugh and making us feel welcome ! Will be back again to enjoy some 2 for 1 cocktails!!

I highly recommend this place, it's amazing! The customer service is perfect. Also, it's a peaceful place and the staff are so friendly.

Awsome place, amazing friendly staff, catered to every need! Defiantly will be visiting again! Start your night here next time your in cardiff! Great vibe!

Me and my friend came to the Mocka lounge last night before going to see Jason derulo .. it was the drum and bass music that led us there and even though they wasn’t open when we got there they still let us in so we were chuffed! Stacie was lush amazing service from her! We asked her for a bit of Jason derulo songs to get us hyped up and straight away she changed the song. Leah made the most delicious cocktails. And I steffan was absolutely superb 🙌. Honestly nothing was too much for the staff ❤️ they truly outdid themselves. You all made our visit lush and we actually can’t wait to come back again xx

Always visit mocha when we come to Cardiff, Leah was amazing, best service, will return for sure… Nick pours a perfect peroni 🫡🙏🏼🫶🏼

Stefano has looked after us from start to finish . He has made our experience memorable and we thank him. Thanks stefano for all your help!

Stefano was amazing he served us our drinks remembered us from last time and he gave us a shisha on him. Really recommend customer service form stefano was amazing

We had such an amazing night, all thanks to Beverly the most amazing and fun employee at mocka lounge. We will be back! Thank you Beverly and team for the best time 🤩

Amazing service from Beverly!! Best waitress ever she’s so lovely and kind. Would deffo come again. She was so kind! Made the experience amazing. Did my birthday!!

Such lovely service!!! Beverly In particular made our night!! Will come again!! Lovely drinks and great atmosphere!! Thank you

Amazing place. Very welcoming. Very attentive. Lovely atmosphere. Steffan and Beverly were amazing throughout the attendance

Stefan was amazing, brilliant service as always thank you so much. Will definitely be returning. Best place in Cardiff

alex o was amazing was so lovely and amazing service thank you alex had a few drinks and everyone was so friendly will definitely be back

Alex o was fantastic and so friendly to me and my friends! Drinks were fab and had the best experience for our first time coming here

Stephano and Beverly served us and service was very friendly and we will all definitely come back again. Great vibes one of the best spots in Cardiff

What a great bar! The cocktails were incredible! Stefano, our host, was wonderfully accommodating, very friendly and made us feel so welcome! Would definitely recommend this place!

Steffano was amazing. Lovely service

Along with everyone else who came to celebrate my birthday at Mocka Lounge- I had THE best night. The great private function area, fantastic cocktails, friendly staff & the best music. What more could you want! Thank you so much Mocka Lounge for going above & beyond. 100% recommend. 👌

Had a fab night, Alex was a great host, he was super pleasant and helpful. Lovely evening, drinks were great, some of the tastiest cocktails we’ve had!

Amazing service , Stefano was AMAZING !!!! Such great service and recommended amazing drinks

A lovely time in Mocka for valentines and in particular Stefan’s service was brilliant always making sure we were topped up in drinks. Will be returning soon

Nick and Stefano made me the beste espresso martini’s! Very friendly service, big thumbs up and definitely a recommendation.

I would like to show some appreciation for the outstanding customer service my partner and I received from the fabulous team at mocka from the host greeting us and seating us providing pillows and a comforter to keep us warm with heating while having drinks...

Stefano 10/10 service. Lovely staff, amazing music and great drinks. Will definitely be coming here again.

Mocka was a lovely experience, all staff was so attentive and caring. Especially Alex O he was very kind and attentive to our every need. All staff were very chatty and we talked to them all. Alex is a lovely staff member and a really...

Alex was a great host, friendly and helpful recommending 241 cocktails. Thanks for a pleasant and friendly visit

Outstanding service, thank you Stefano for your excellent hospitality. We thoroughly enjoyed your smile, shisha and drinks. We will be back again xo

Beverly was the best served us and she was fabulous, thank you so much . I LOVE HER! Well done Beverly xx

You won’t find somewhere in the city centre with better vibes every day of the week! Cocktails are nice and the service is outstanding, highly recommend

The server Chloe absolutely carried this place, offered to take pictures for me and my friend and was there the second we needed anything. Big love to her cause she was doing everything tonight💕

thank god for chloe, nuff said 🙏🏼

Lovely staff, place and drinks Shisha was good too Great atmosphere for a night out I was surprised about the atmosphere created by this place, staff members also lovely and ready to help you with everything created a relaxing and beautiful experience for me and my parter. So exited to go back🙂

Was here just finishing off some work and Stefano gave me and and friend great service, was there for a good laugh when we needed it. Highly recommend, will come again!

Absolutely amazing night! Stefano looked after us and gave us sensational service, will definitely be back again and drinks were absolutely fantastic!! :)

Amazing experience, staff lovely and friendly would highly recommend.. cocktails are to die for 👌🏼👌🏼

Fab spot, great music , great vibes, happy to help and good drinks deals. They kept the heater on for us 😊

Stefan has amazing service, looked after us all night and worked hard on his own to make sure everyone was happy. I would recommend Stefan to anyone and feel he deserves to continue to progress within his role! GREAT service and a great night 😀

Visited a few times and every time the service is amazing. Tasty cocktails, great atmosphere and friendly staff. Stacie, Leah and Nik never fail to make our visits memorable💗

Lovely venue with a good atmosphere and an excellent selection of drinks, and Stacie never fails to look after us

Stacie was amazing and her service was exceptional, great place, well recommend.

Amazing time Stacie made me the best french martinis! Always have really helpful bartenders when I have come in!

Stefano was lovely and they really looked after my dog :)

beverly was amazing tonight!!!!!! she was very attentive to the table and made sure we had a great time! would deffo recommend:)

Drinks were nice and Beverly was a great host!

This is an amazing place I always enjoy myself when i come around. Beverly is always on top of her game and always excellent it my friends and I.

I came to the Lounge last week with friends, had a great time . Had a couple of drinks . Great atmosphere and music. Top notch service from Beverly who attended to us. Would definitely be coming back!

This place is really nice. Cheers to Beverly for a great service. A beautiful face to go with a beautiful name. Super polite and helpful

This is a great place, I visited on Sunday and had a good time. Beverly the floor staff was super amazing

Nice, busy and lively atmosphere, the DJ was a nice touch, good place for a few drinks on a Friday night.

First time visiting this location and we had such a nice time. Well impressed by service as well. Many thanks to our server Beverly which went above and beyond to make our stay as special as possible. She is an example of ethics and professionalism.

Beverley the best host, service was 10/10

An evening at Mocka lounge has never gone wrong…good ambience, nice atmosphere and great customer service. Special shout-out to Beverly; her service was topnotch and I definitely won’t hesitate to try out her next choice of drink advise cause the last one was amazing. 🤩

Stefano Was the best waiter and respected me and made me feel so welcome as part of the lgbtq community ❤️❤️❤️

Stefano is the reason me and my friend come! Great service.

Had a lovely couple of hours here with my daughter this afternoon. The atmosphere and service is 10/10 Thank you Beverly for looking after us so well 😘

such a lovely and welcoming place, a big shoutout to Beverly, we came here nearly 2 weeks ago and she even remembered the cocktails we liked, top service and top drinks !!

Stefano was amazing but the shisha was horrible

Great ambiance and atmosphere. Just stumbled across this place and it was a very chill scene. Amazing cocktails too! Shout out to Beverly for a great service :)

It’s got one of the most beautiful sceneries 🥹, excellent service Beverly, you gave my friends and I a good time and when in the neighbourhood next, this would always be my go to. I would highly recommend

Great service and a terrific ambiance. Had fun. Definitely worth visiting.

Great location , amazing drinks ( Dint miss the Happy Hour ) and superb service , very attentive , Alex ! Thank you for looking after us in such a professional way!

Stefan is amazing! He is the best server you have made sure we had all we needed and really looked after us!

The atmosphere here was great. My friends and I wanted to hangout just somewhere cool and we ended up here. The music was nice and the cocktails were delicious! Shout out to Beverly who took care of us and advised on which drinks to go for.

Fantastic cocktails!! Great service by Alex O!! Would highly recommend!

Beverly was amazing, so friendly and lovely. Thanks for a great night. We will be back. Great night out.

Fabulous evening made all the better by Beverley! Made our night as she was really attractive and such fun Will come again!

Beverly was great , she make us feel very welcome. She make us think to come back again - best service ever !! Weldone Beverly

Stefano is the sexiest Italian in town ❤️kept us company through most of our staying! amazing knowledge on cocktails, will definitely come again, thanks to the bartender for the absolutely stunning drinks too we would've took a picture but we were too fast drinking them!

Came back Saturday just to see Stefano and the girl with black hair, amazing as always , nothing like a bottle of belvedere and nice tunes to have a great night!

First time visit in Cardiff,amazing staff especially Stefan who made us come back at the end of the night, definitely recommended

Absolutely amazing place! Our server Beverly was so wonderful and attentive and very amazing to talk with.

Had an amazing time at Mocka and had a lovely experience! Bev was such a beautiful waitress and had fabulous taste with her choice of cocktails. Would totally go back for the vibe, friendly faces and the delicious drinks (with the nice addition of some lovely eye candy too!) Thanks for starting off a night out right!