Based on 100 opinions finded in 2 websites
Based on 100 opinions finded in 2 websites
Opinions
Great place, with fab deco. Great coffee and waffle! And at very reasonable price. Highly recommended!
James Richards . 2024-05-07
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Really nice milkshake and looks great too nice atmosphere and will go back.
James Taylor . 2024-05-05
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These guys take their time making your desserts. But everything I've had tastes amazing and the presentation is on point.
Steven Taylor . 2024-04-14
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Been here on a few occasions and have always had great service here. Staff and friendly, clean and aesthetic interior, and the desserts are always at a great standard. Highly recommend taking a trip here!
Zain Rehman . 2024-04-12
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Lovely little place, great staff, nice vibe & very tasty coffee.
Luke B . 2024-04-10
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Best desserts I’ve tried in cardiff
S S . 2024-03-25
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Excellent ice-cream parlour, good vegan, and gluten-free choices. Not expensive. Friendly staff. Well worth a visit. Highly recommended
Richard Astley . 2024-03-03
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All my reviews are based on my own personal experience and are acurate and truthful Fancied a dessert so my son said these ! Big mistake ! I oreder vanilla milkshake .waffle with nutella and banana . Came at time given.no problems there First milkshake i left it ! Awful .no wat should milkshake be like that ive had milkshake from hundred of places including food places that dont specialise and they were all the same lovely But this was like water! ? No thickness at all infact i commented to my son it reminded me of when you get a macdonalds milkshake and leave it for half hour in car by accident and then its turned into a watery mess.! Nothing like a milkshake should be ..taste or quality. I suggest they try a few from diffrnt places to see how tbey should be .worst ive ever had and had to leave it! Waffle ..large maybe too large looks like they presenting bigger but quality again awful..over done on bannana which was bot fresg but so much bannana that it was soggying the waffle.jst overbearing..nutella was nice of course ..waffle bit thick again i left over half it lacked any real taste except unfresh banana. Ice cream pot. Jst standard little bit ice cream..usually they taste amazing from other places i tried but no. Overall i found it all awful and im 54 sweet tooth ive never left a vanilla milkshake in my life im addicted to them .should call it waterd milk.! And never left a deesert in my life and i love bannana .would never buy again i would pay more for quality however ither places charge same and deliver thick tasty milkshakes and tasty waffles.i know its not just me as my son said same about his milkshake although his cookie dough a little better he said his review will follow.ive given one star as my son did kindly ask for some white sauce for me and they did but i couldnt taste it lol or eat waffle lol..im trying to add photos of the watery milkshake as proof
Julie “Mental health” Cutting . 2024-02-25
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First time trying this dessert shop. The positives are the store was spotless and clean and the staff member was very nice and polite . We ordered to pick up which should’ve been ready by 10:24 but we were still waiting around another 20 minutes till our order even started to be made after the two deliveroo were made before us . Once our order started being made we then got told that the waffles were out of stock , I know myself from working in a dessert shop it is possible to put items as unavailable on Uber eats and this would’ve caused less of a delay .We also didn’t receive cream for our cake we received ice cream instead . On another positive note the food was nice
Ffion Evans . 2024-02-07
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Very lovely space and good customer service!
osamagbe Izevbigie . 2023-12-18
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Had a family treat with the kids. lots on the menu. a very cosy dessert parlours. the food is lush, tasty, not too sweet with large portions. no, too expensive. yet the service and food were very expensive top quality. my cookie dough was fresh, mouthwatering, and soft. the pancake was cooled just right. soft and fresh. much better than kaspas service was polite friendly, and they know how to cook items well.
Buhir Rafiq . 2023-12-16
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Lovely dessert place. The food came warm, and was presented nice. I especially loved the kinder milkshake. Would recommend the marshmallow Waffle.
Call Me Cutting . 2023-11-06
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Very good place to chill and relax,
Sajid Qureshi . 2023-11-03
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Beautiful & must visit place with your family and friends
Jehanzeb Shah . 2023-11-03
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I brought my children here on a school trip. We were really well looked after the workers and the owner catered for all of the children. He was patient, friendly and the atmosphere was very calm and relaxing definitely a pit stop for me any day.
umm saif . 2023-11-01
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Amazing place to eat love the waffles and has great staff
Ismail Mehmood . 2023-11-01
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Amazing taste. Best staff. Would recommend 100%.
Awais Rehman . 2023-11-01
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Superb service, very friendly and professional
Corona Time . 2023-11-01
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BEAUTIFUL ENVIRONMENT. 5 STAR SERVICE! Always pass by for my local milkshake and a cheeky waffle ❤️
Diamond Design . 2023-11-01
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Service was amazing food was jus Leng looks nice inside will be coming back
Adam Gul . 2023-10-27
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Great easy going staff , enjoyed what I ordered. Love the karak chai , coffee is of exceptional quality
Habib Rehman . 2023-10-26
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Beautiful modern outlook, cosy atmosphere, very friendly, coperatice, caring and attentive staff. However, Mian himself is a little bossy... We had great experience and quality both in dinning in and delivery. We will certainly visit again.
Raja Ziafat Ali . 2023-10-26
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I had an absolutely outstanding experience at Vanilla Lounge! The desserts were exquisite, the staff was incredibly attentive and friendly, and the cleanliness of the lounge was impeccable. I couldn't have asked for a better dessert destination. This place deserves every one of its 5 stars!
Mian Asif Gul . 2023-10-26
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Nice desert 🏜 shop. Love there tea as well.
Rehan Ashraf . 2023-10-26
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Best place I’ve ever been to great staff great food highly recommended.
Main Nauman . 2023-10-26
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Absolutely beautiful lounge in Cardiff. A lovely relaxing place to enjoy your favourite desserts. The croffles are delicious
Jamila Gul . 2023-10-26
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Must try the unique taste of VANILA LOUNGE CARDIFF....
ASIF ALI . 2023-10-26
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Wonderful place! The atmosphere is relaxing and is good for studying or gathering with your friends on coffee and dessert. The karak chai is super delicious!It is simply one of the best coffee lounge in cardiff. Highly recommended!
Muhammad Ali . 2023-10-26
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For me it’s the best desert shop in Cardiff, lovely fresh crepes and delicious milkshakes, well done guys keep it up
ikram shaz . 2023-10-26
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One of the best place to have your lovely cakes and desserts. Brilliant service
Akkaladevi Ranjith . 2023-10-26
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It's been always nice having yummy delicious desserts 🍨 🥧 🍦 🍡 🍧 🍩 My kids go to play and love the hospitality of the owners My kids go to place Thank you 😊 for this place
fariha Imran . 2023-10-26
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I am very happy with the service and food I’m impressed atmosphere excellent service I would love to go again with my family
Rashid Saleem . 2023-10-26
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Amazing place, fab staff, dilecious food, my congratulations to the Chef and the rest of the staff! Very enjoyable meal, friendly & helpful staff. I wish to thank everyone involved in the preparation and presentation of our meal on Thursday evening. And I'm delighted to recommend this place to everyone should visit it.The great atmosphere with really nice people. Absolutely amazing!
SUB AH . 2023-10-26
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Great atmosphere beautiful place brilliant staff, Really beautiful dessert spot and cafe. The atmosphere is modern, classy and clean/hygienic.
Amy C . 2023-10-17
MORE AT TripAdvisor
⭐⭐⭐⭐⭐ “A heavenly experience at Vanilla Lounge Cardiff! The waffles at this dessert shop are absolutely divine. Perfectly crispy on the outside, soft on the inside, and topped with a symphony of flavors. A five-star treat for my taste buds! I can’t get enough. Loved the atmosphere of the shop. It’s gorgeously decorated! Nice colours , clean and great staff. Can’t wait to try the croffles for my next treat 😝 Highly recommended!” 🌟🌟🌟🌟🌟
J Z . 2023-10-17
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The croffles are so light and warm, perfect as a warm dessert- great recommendation by the owner. The coffee/ chai drinks are 👌🏽 can’t go wrong with Illys coffee. Serving size is plentiful on both drinks & desserts which is a relief to your ££. Seating is spacious and really comfy, feels private but without the gloomy feel that other dessert places have in Cardiff. Plenty of photo oops for the kids too with their cool pink motor and gold bike. Would recommend 👍
Farah Gailani . 2023-10-16
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Whether you're dining or working, it's a fantastic place to be. Highly recommended!
Amz hussain . 2023-10-16
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Vanilla Lounge is a great little dessert restaurant that's recently opened up on Whitchurch Road, Cardiff. The interior is extremely high end looking and clean. They offer a large range of Coffees, desserts, hot drinks, soft drinks and so on. Parking is a bit of a pain as they're located next to a bus stop, Whitchurch Road is never the easiest to find a parking spot on so I'd recommend an alternative mode of transportation unless you live locally. Prices are on the higher end compared to other restaurants that sell desserts, however this is the only restaurant that sells exclusively desserts therefore I believe the quality of food is higher.
Garin Davies . 2023-10-02
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Excellent desert, cosy place, great service.
Mohamed Mostafa . 2023-10-01
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Been here before many times for the ice cream and hot chocolate but today me and my friends have tried their waffles and we really liked them 🙌 Good place to visit for occasions, very nice atmosphere and great staff. Gonna visit again soon 🤓 Hope you guys keep the taste consistent 😅
Sajid Mohammad . 2023-09-16
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Good food good service friendly staff.
Paul “Paulz” Zirker . 2023-09-11
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We visited on Friday and had an amazing Ice cream sundae. I have just been there to order the same and was basically given a bowl of Ice cream but charged the same. Wouldn't want to be ripped off again. Friday's is the lovely looking sundae and the bowl of ice cream was what we received today. How can you be given two sundaes that are miles away from each other. Very disappointed.
Ann Collard . 2023-09-10
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I just ordered with uber eat and im so disappointed, The food quality was rubbish, the sponge cake was warm and no taste, the milkshake was flat and very liquidy like a cup of milk, and the worst was no forks no spoons and no straw for the milkshake!!!! How I'm supposed to eat and drink, not even a serviette, that shop is waste of money ,I don't recommend it to anyone 😒
Soufi Sardoune . 2023-08-29
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We only had drinks but noticed attention to detail all over the place, including the décor, presentation of the drinks, and attentive service.
Steve Smith . 2023-08-26
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Great for ice cream and milkshakes. Waffles and crepes smelt delicious. Families or singles welcome
carolanneh815 . 2023-08-25
MORE AT TripAdvisor
A highly recommended deserts red in the heart of Cardiff; absolutely divine deserts!
E C . 2023-08-24
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Very nice desserts , clean environment and friendly staff highly recommended !!
Ibraheem Mehmood . 2023-08-24
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Had a very lovely afternoon here. The place is beautiful and clean. Food took a bit of time but it was worth it as the waffles were nicer than many of the other desert shops. The pink chai was really good. It was my mum in laws birthday and they made it nice for her. Also loved the theatrics with the bubble and smoke on the drinks, especially the kids. Lovely places for a family to celebrate. Thank you
Rochelle Azzuz . 2023-08-22
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A lovely Dessert Lounge run by a very friendly and welcoming family. The waffle and crowaffle we had were so tasty the kids loved them. Will definitely be coming here again when back in wales.
Abdul Al-Ahmad . 2023-08-16
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Beautiful dessert shop, clean and friendly. Definitely be going back.
Clare Graves . 2023-08-04
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We’ve been here a few times since it opened. The manager is lovely and very welcoming - his staff however appear to be very slow and untrained. Today, one member of staff had his AirPods in whilst serving customers, another female member of staff was stood around watching the guy rather than making desserts, we were waiting for around 30 minutes for our food (we only ordered a crepe and cookie dough) we watched as the staff members burnt the first crepe and left my cookie dough on the side to harden and go cold. I overheard the female staff member say to another customer that the food would be another 10 minutes so I quickly asked how long ours would be and I just got a sharp “I’m doing it now” from the male staff member. We never normally encounter these issues with Vanilla Lounge, tonight however was a disaster. In summary, the manager is amazing, the food tends to be great but it’s incredibly slow service and the staff members don’t really seem like they want to be there.
Beth Fry . 2023-07-28
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I promised my 2 sons that I would bring them to vanilla lounge for a well deserved Ice cream, and they both loved it and weren't disappointed.
Dharmesh Patel . 2023-07-16
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Had a wonderful first experience. Ice cream and a classic shake. Delightful. Great atmospher. Friendly service. Will use again and again 😀
Carol-Anne Hillman . 2023-07-14
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Enviting atmosphere. Friendly, fast service. Great variety. Very enjoyable experiance. Would visit again.
carolanneh815 . 2023-07-13
MORE AT TripAdvisor
Very nice and welcome Mian served me with an extra extra special waffle very attentive with the details. Really nice place Thank you Mian
florin bruma (Daimant) . 2023-06-26
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Really beautiful dessert spot and cafe. The atmosphere is modern, classy and clean/hygienic. My sister and I enjoyed the red velvet cookie dough and mango sundae during our visit - both were exceptional quality treats at a really affordable price. Could tell a lot of effort had gone into the presentation of the desserts in particular the mango sundae with fresh fruit pieces and syrup!
Iqhra Nisar . 2023-06-25
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Brilliant service, the croffles are amazing and the only place in Cardiff serving these delicious desserts! Lovely fresh atmosphere, spacious- modern setting! Family friendly and the Joe’s ice cream was a hit with the children! Thank you for a fab visit, will visit again!
Hanaa Gailani . 2023-06-17
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Highly recommended They serve the best croffles, best kardak chai, mojito,waffles, and sundae l. We ordered a few items off the menu it was spot on. One of the finest place, great environment brilliant staff clean and tidy service. Definitely will be recommending this place been there already a few times.
James C . 2023-06-15
MORE AT TripAdvisor
I’ve recently visited this desert place hoping to have a enjoyable experience , it was okay up until I sat in a table and noticed one of the workers touching and wiping his nose without gloves and continued preparing my dessert , furthermore he was on the phone as well which is hygienically concerning if that’s the way people are getting served. I would like some sort of compensation at the very least. Overall quite disappointed.
Hamza iPhone . 2023-06-14
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Popped in yesterday for a milk cake and tea and can honestly say the milk cake was delicious was not expecting that will definitely be returning
H A . 2023-06-12
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Loved Vanilla Lounge! Mian is doing an excellent job running it, and provided excellent customer service. Dessert came speedy, and was worth every penny. Looking forward to the next visit! Diolch Mian!
Bethan Owen . 2023-06-10
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we had a wonderful chai and coffee. friendly staff, beautiful decor. highly recommended. 🌟
shahid shabbir . 2023-06-08
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We loved this place! Perfect hangout in Cardiff to chill out and taste yummy deserts, waffles, crêpes...and drinks! Highly recommended! 🥮 🥞 🧁 🍰 🍦 🍨 🧇 ☕️ 🍵 🍸 👍😋
Youcef London . 2023-05-23
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