Five Guys in Manchester

food cold. item missing. mostly inedible

Very slow service despite being virtually empty. Just ordered chips and didn't start cooking them until we had been waiting 10 minutes

Burger was not fully cooked as was still pink inside

Time changed to kater, but kept us informed. Driver great - food good (just mild heat)

Arrived cold. Then had to wait until my code worked but the app was playing up for delivery driver. Then had had to knock on again to re ask for code.

The food was delicious as usual

Very disappointing, very expensive food was cold fries were soggy

My order has not been delivered

We spoke to Adrian who took our order, he was really friendly, so enthusiastic and made us feel so welcome! Food was delicious as always, but a big thank you to Adrian, wish we could've left a review on the website!

nice quality and good delivery

No drinks I paid for delivered or sauce which I ordered no number to call

Chips were not cooked in the middle and wrong drink sent

Brilliant delivery time to our hotel and great food millions of chups so good thanks 😁😁

Horrendous!!! Ordered food for delivery and it arrived pretty quickly but the food was stone cold. The chips were soggy and cold, the burger bun was also soggy and the burger was cold. The whole meal was inedible. Trying to get a response from someone regarding the order is just terrible. Will never order from here again

Allergic to cheese, they put cheese on the burger. This particular 5 guys rarely gets orders correct and you don't even get a full refund when they send you a burger that could cause serious allergic reaction. Terrible service. Happened again 29/06 Staff are just not trained to read the orfer

Unfriendly staff, shouting order like it’s war , burger was average and chips were terrible. Not good enough for price you pay

I visit many 5 guys on a weekly basis and this one is pretty good. Recomended.

Great service and very polite staff Islam was amazing

zero stars never received order. and no one to contact poor service won't use again now due to this issue.

Food stone stone cold - delivery initially said about 45 mins before it actually came, went back and back in time no explanation, when it did come was inedibly cold - can I have my £30 back please

ordered shakes with blt's but never came and when phoned Five Guys, the girl whom answered phone was NOT helpful at all, sounded like she was in a hurry to get of the phone, will not be ordering from them again. gave 2 stars because of missing items and restaurant not helpful.

No drinks came and one fried was missing

Quite soggy but very tasty, more expensive than it should be

What's the point of customising your burger if it's just going to be ignored,came with everything I didn't want, no ketchup and it was freezing 👍🏻

I received meat when specially called for a vegetarian burger

Fantastic burgers that arrived still warm, fries were a bit anaemic compared to other Five Guys but were tasty once reheated.

No sauce one one of the burgers then a small piece of cheese on same burger that was supposed to be plain not rocket science

Five Guys has never disappointed me at any time. The best highlight of this restaurant is the Milkshakes 👌😋❤️. There is no words to describe their milkshakes. It’s really filling, satisfying and gives you a high dopamine 😊. I had ordered a Salted Caramel and Reeses shakes. It was amazing. Their burgers are also really good but too pricey. In terms of fries, they are really good. They give a good quantity amount of fries. Anyways for shakes, this is the best place. Worth the price. Thanks five guys. Keep going.

First time trying 5 Guys. The hotdog was small and the bun was soggy. The milkshake was the smallest I’ve ever seen, which was a bit disappointing for £5.75. On the plus side I got a truck load of Cajun fries.

Kudos to NED! Thanks so much for a fab experience today We spent ages ordering and changing our minds but nothing was too much trouble for Ned and the staff cooking in the back - the food was hot, fresh and tasty and they were really accommodating for the kids and their fussiness with the order. Everything was explained to us and with a smile. Thanks again will definitely return xx

Had an issues with the burger of it not being the sauce I order on it and they were very responsive and rectified it right away really good customer service appreciated it a lot!

Burger and fried stone cold, milkshake was missing!! Delivery driver wasnt interested at all. I order from 5 Guys all the time, this was the worst Just Eat service ive ever experienced.

no sauce sachets but overall excellent!

Chips tub was half full, not what I’ve experienced before and was very disappointed. Seem to do more for customers when they collect!

My burger was undercooked! It was pink in the middle so couldn’t eat it! I won’t be ordering five guys again.

Cold chips, nothing on my burger that I asked for, plus there was no bacon on the burger even though I paid extra for it. £34! Don’t bother!

Love 5 guys for me it's not expensive for the quality of the food and the amount you get, if I went to a pub and got a bang average burger it would cost me £15/£16.

Five guys? More like four guys. Or thats what it felt like, with how long it took for the food to be ready. Half the chips were cold, the bread was soggy due to how long it took. Still tasted good tho. The atmosphere gets a 3*, although that was mainly because our presence boosted the atmosphere 2 stars. Food is smaller, less chips than used to, but about 30% more expensive. It says on the wall "Willy Wonka of Burger" - well it must have been the Johnny Depp version. I think next time I'll stick with the Patented Skinner family recipe for Steamed Clams. "Oompa Loompa, don't expect tips. Especially when you serve, really cold chips"

ordered on deliveroo and made a mistake on the order, they changed it no problem! good customer service

I wish I could get some offers. Food is always good but no offers as such.

Best burgers I've ever tasted, and free nuts whilst you wait! Staff are so happy and friendly, we were served by Sainabou who is an absolute credit to the restaurant. Everything clean, easy to park, can't fault a thing. Thank you.

We are missing a drink (coca-cola) from our order - can this be sent please?

Ordered a burger recently and it was very pink and very undercooked in the centre. Poor hygiene standards and most likely will never order a beef burger from this specific Five Guys again, not worth the risk when it comes to eating ground beef. Pistachio milkshake was amazing however.

Staff very friendly and Helpful, get loads of fries when only order a little and burgers were cooked to perfection

Excellent service. Nice and clean eaterie.

Came really late and not very warm

Stinks of stale urine in here, emanating from the coridoor leading to the toilets. Absolutely disgusting.

Grossly overpriced for a similar burger to McDonald's. Service was slow and offhand. Ordered smallest portion of chips and got half a brown bag full..........perhaps the chef has a chip on his shoulder!

The food was okay. The staff were lovely and polite and helpful. There was zero atmosphere. However the restaurant was dirty. Main restaurant dirty. Eating areas and bathroom dirty. It was just filthy.

Food was definitely not at the usual standard from five guys, burger was cold and chips were cold and soggy I’m assuming this is due to delivery time/conditions as when I’ve eating in there restaurants it’s a fantastic experience

Avoid - purchased a to-go burger and noticed that one of the patties was still pink when I was eating it

Nicest burger had for a while really tasty definitely be going again, staff really friendly and helpful aswell

Bang average but 4 times the price of McDonald's.

You out chilli peppers in it not jalapeños.. quite uncomfortable to eat as way hotter than I like.

My experience was not up to my expectations. The burger meat did not meet my expectations, and I was disappointed. The only good thing to try is the chips. I hope that my next visit will be better

Delivered on time, some of the fries were overdone and lots of hard bits, milkshake was nice but the grilled cheese was shockingly bad - basically a burnt burger bun with cheese slices that had oozed out all over the foil wrapper (for £4.95!) Very expensive & requested refund for the grilled cheese as it was inedible.

1 of the best 5guys I've been in. Consistently good

This place is a joke. Waited a whole hour for food. Tracked the delivery online and could see that the driver had gone to a completely different location and had been stationary for 40 mins. No response to messages and then he cancelled the order. Absolutely not acceptable.

Easy to order, arrived on time and as expected

The burgers and fries were a bit cold, I had to heat the fries in the microwave. We aren’t far at all from the restaurant, so wouldn’t expect that

Perfect place for a delicious burger 🍔

Expect to wait 30-40 minutes for your burger.

Price great, Food Excellent, Staff very helpful. Everthing spotless. Definitely go again. Give it a try You certainly won't be disappointed.

Five Guy's Bacon Burger is a flavor-packed, carnivore's dream come true. As a burger enthusiast, I couldn't resist trying this creation, and I was far from disappointed. The star of the show is undoubtedly the thick and juicy patty. Cooked to perfection, it delivers a burst of beefy goodness with every bite. The addition of crispy bacon adds a delightful smokiness and a satisfying crunch that complements the meat impeccably. What sets Five Guy's Bacon Burger apart is its bold and innovative toppings. The combination of ingredients like caramelized onions, sautéed mushrooms, and a smoky barbecue sauce creates a symphony of flavors. Each bite is a journey through sweet, savory, and tangy notes that dance on the taste buds. The bun deserves its own applause too. It's perfectly toasted, managing to hold all the delicious fillings together without getting soggy. The ratio of bun to patty is just right, ensuring that you get a bit of everything in each mouthful. While this burger is undoubtedly indulgent, it's worth every calorie for an occasional treat. It's not just a burger; it's a culinary experience that ignites the senses. The generous portion sizes make it suitable for sharing or tackling solo if you have a hearty appetite. As for the price, it's on the higher side compared to your typical fast-food burger, but the quality and unique flavor profile more than justify it. In conclusion, Five Guy's Bacon Burger is a bold and flavorful masterpiece that takes your taste buds on a memorable journey. It's a must-try for burger aficionados and those seeking a burger with a gourmet twist.

As chain burger joints go, five guys Parrs Wood is pretty decent. The staff are especially friendly, even when I get overwhelmed by choice.

Great selection of food with fantastic taste.

I didn't want to believe five guys was overrated but it actually is way overrated burger makes you feel sick its that soggy and gross same with shakedown all them expensive burgers are vile no one does it like maccies triple cheese burger hits the spot way more than these over priced garbage restaurants and maccies is consistent and cheap sometimes you pay for what you get not in this instance save your money.

Usually get the milkshake from Five Guys which are amazing but fancied a burger and chips instead today. Honestly some of the tasty, mouthwatering burgers I've had in a while with fine customer service. Even at the price of £38 for two refillable drinks, two burgers (any toppings extra free) and two regular chips; it was worth it! Looking forward to the next time!

The place is good, the service was very nice, but the food wasn't great. It was kinda tasteless :(

Literally 7 quid for a burger. A plain burger. Thats the cheapest burger they do. It was lovely like, but prepare to remortgage your gaff for a decent sized feed

Fresh and absolutely scrumdiddlyumptious food, as always!! Our order taker, Jack, was super friendly and very helpful!! We love you, Jack!!!❤️🍔

Didn’t get my full order only received a drink.

Expensive, but the food is to die for. This is how burger joints should prepare and serve food. The food is hot, unlike other franchises I could mention.

Avoid, Ordered cheese burger the burger bun was wrinkly and really cold on the cheeseburger and it was like been toasted a few hours before. The place wasn’t even busy 😳

Food was cold on delivery. I had been tracking the order and it was being collected and then they were looking for another delivery person. So the food had been made and then sat around for a while. I have been ill for 2 days after eating food from here and unable to leave the house. Not acceptable.

Never been here before, took my grandson. I had a bacon burger and he had a cheeseburger. We also had chips and a drink, although it was lovely I thought it was quite expensive. While we were eating there was a parent with 2 young children who were actually sitting on the table which from a hygiene point of view was troubling ,from a safety point really worrying, at no point did any member of staff gently point out to this lady how potentially dangerous this was . ( it was the high tables near the counter, After this lady went I didn't see anyone cleaning this table !

Excellent service from Just Eat. Tasty good quality food from Five Guys. Very well done to all.

Yesterday my girlfriend said she wanted "5 guys " my head nearly fell off but she meant the burger place which is amazing pro tip if there is 2 of you just order one portion of regular fries between you there will be plenty

Grilled cheese sandwich was tiny and cold! Chips were soggy, burgers nothing special! Nothing like advertised. Very disappointed.

The best burger in the UK, freshly made bacon cheese burger, super crunchy bacon and hot. The fries are perfectly cooked and the peanut butter milk shake is goooooood. The outstanding service by Pasquale and the team is above and beyond.

The nicest burger I've had in a long long time!! 👍🏽

Enjoyed it but really disappointed that milkshake was forgotten

Always great service, food great as always

Delivered to the wrong address.

The burger was so so so so mouthwatering I can't stop talking about it, the fries were absolutely perfect and I've never knew a milkshake could be so heavenly I want to cry after eating this meal, the staff were all on point and looked like they wanted to be there, safe to say my first 5 guys was perfect and I will definitely be coming back!

Great service, polite delivery driver. Highly recommended.

Last month I have visited Manchester, food was yummy as mentioned by my friends but what made me to pen down comment is the service provided by the staff members and the kind gesture delivered by staff member named Mirza.

Toppings in burgers werent right. This has happened before. Very light on the Cajun mix on chips. Still good though and will order again at some point

Can’t go wrong with a five guys burger and milkshake, pretty expensive which is there only downfall.

One of the best burgers I've had in a good while. Double bacon and cheese. Fantastic...and I don't even like cheese but munchies and all that

None of the additional toppings i wanted on my burger were on there meaning it was very dry and not what i ordered, the food that was delivered was nice however i didn’t get the food i ordered

Beautiful tasty always hot on arrival. Pleasant driver .I would recommend this place

One milkshake delivered not the two ordered...

Your usual five guys, as good as always, perfect for that pre or post movie snack time!

Really good services and patient employees with people who don’t have a good level in English !!!

Didn’t even get my chips or drink

Nice meal and hot too. First time I've ordered from here but will again

Every time I order via just eat, I don’t get the drink which I’ve paid extra for! I let it go the last time but it’s happened again and there’s no number to contact.

It's good, pricey, but let down by being cluttered. As all food is served in cardboard, vit might be hard to keep it tidy...... but it needs a little more effort.

The burgers are good but tbh it was a disappointment due to the limp bun - ordered raw onions as one of the toppings - never saw them