Five Guys in Colchester

The staff were amazing and freindly. Food was unreal. Quality!!

VERY GOOD BURGER AND SERVICE GREA

Late night burgers with a friend

Food is not bad. Chips are great. Fairly pricey for a burger though, considering you pay for chips if you want any. Can't say that it is worth it.

Second time we have spent over £60 and the order has arrived freezing cold and milkshakes like water

Food needed a warm up in the oven but no issues

I expected a massive perfect tasting burger and a mountain of fries for £30 but instead I ended up with a Luke warm soggy mess with cheese everywhere! Cold chips ! Nothing like eating the restaurant. Never again!

Ordered at 19:10, food finally arrived cold and try @ 21:50. Shocking service!

I am new to five guys. The place was spotless. The staff were patient and friendly. The food- wow the burger is the size burgers should be and no one person is going to eat the large size fries. The portions are very generous and the price is only a couple quid more than mac d and burger king whose portion barely fill up a child. Will definitely pick this place over them next time.

Fantastic service. They made a really honest mistake and included cheese when I requested none. In less than 5mins they had replaced it FOC and by way of an apology they offered 2 free milkshakes! One of the best Five Guys I’ve been to.

food was stone cold. Haven't had a five guys for some time. Disappointed

Time kept changing, food cold, milkshake melted 1 x cheeseburger, 1 x fries & milkshake for £28:00 scandalous

2 hours later ordered at 11.59 arrived at 1.59 food freezing cold never ordering again!!

It was cold, chips were inedible, 5 guys are normally sooo good :(

Ryan greeted us with a smile very helpful, having some fries and milkshake, hubby enjoying his spicy fries while in town

my meal was stone cold chips over cooked 😔

Ordered food at 6.30, delivered at 8.30!!

Delivery estimate kept getting pushed back for an hour, food was cold on arrival, other than that it tasted fine

Ordered food. It came on time. Good service

Food is amazing, only thing is don’t order cause that takes forever definitely just go in or takeaway if you can, milkshake was lush!

The driver spammed my doorbell, it was downright rude. The meal was crushed and the fries had split Ito the main bag and were cold, the burger was congealed and of a very low quality

Worth paying more, the portions were big and the quality is so much better . I will definitely order again .

Burgers were tasty and generous portion of fries but both could have been hotter.

We ordered few shakes and straws are not in there

Cold again! Food delivery slot changes time and time again. Is it a just eat problem or restaurant

This was not delivered. I expect a refund.

Burgers 🍔 were the best 👌 lovely and tender.... thanks alot

for a change food was hot and yummy

Matt the manager was brilliant, sorted out our order straight away... legend!!

Blood expensive for a burger! (It was a really nice burger tho) chips were crap. Really let down by the lack of atmosphere.

The staff is very friendly and helpful. He told me about the ordering and the choices of burgers & hotdogs as I am new to Five Guys in the UK. I am sure that I will visit again!

It took nearly 2 hours to deliver. After 2 calls to the restaurant they confirmed order was late being put through. Then took courier 30 mins to deliver. All food was cold. All milkshakes were melted - will not use again!

Time kept being put back driver called and I told him need to use the door by the bins as instructed on app he hung up I went downstairs and he was gone checked the app once back in flat and it said delivered but it hasn’t

Delivery driver marked my order as delivered and was driving off, had to flag him down. Wish I hadn’t tipped.

I’ve always loved five guys. I even worked at five guys myself - love the atmosphere, love the people & I love the vibe. The food is top tier. However the fries PLEASE PLEASE the fries nowadays is tasting like cardboard😭don’t fry them for too long and don’t let them be too soggy, also don’t make them too salty likewise with the cajun😭 I ordered my food from Colchester five guys - my food was great but my fries tasted like cardboard. I had to chuck them away! No hate towards five guys x but let’s improve the fries please. Lots of love ❤️

The app said the order was still being prepared when my doorbell rang. While it’s good it arrived quicker than expected it does not meet expectations.

Was cold and chips where basically in the bag😤

How was five guys I ate the most expensive burger 🍔 in the world yesterday. So it goes like this, mmmm, I fancy a burger love, shall we pop into 5 guys love why not . So I ordered a 1/4 pounder for the wife and got myself a bacon burger Two sets of frys and to top if off a couple of shakes very nice I thought And much is that, please, that be £42 How much I sed as my eyes almost popped out of my head .am I a tight Bastard or just losing touch with the going rate of fast food now days . Got to admit it was very nice but made it taste a tat bitter due to the £42 price tag 😅

No bbq sauce put in burger, everything else was fine.

Five Guys may be pricier than the average fast-food chain, but the quality and taste of their burgers and fries are well worth it! I’ve visited Five Guys in different places, and it never disappoints. The Colchester branch, however, deserves special praise. The restaurant is always clean and well-maintained, the staff are friendly, and yesterday, I had the best fries I’ve had in ages!

WASA COLD NOT LUKE WARM, FREEZING COLD, MUSTVE BEEN SAT NEXT TO COLD DRINKS OR ICECREAM, WHICH WAS NOT IN MY ORDER... TERRIBLE!!!

The best burgers and fries in the colchester! What even makes it better is the friendly energetic staff from colchester branch.

Solid driver, had a little bit of trouble because of roadworks and that but overall what a solid driver 👍

food disgusting.....and very cold.....did you actually cook it?

Food here is always amazing, worth the wait!

The burger was dry and tasteless, very disappointing, certainly not worth the money. Bitterly disappointed.

No salt, just freshly meat...NOT RECOMMENDED

Absolutely disappointed. THE Food are not ready to eat...16.75 and I need to throw it in beans...NOT RECOMMENDED

No salt, just freshly meat...NOT RECOMMENDED

Me and my girlfriend absolutely loved five guys , my girlfriend Ellie loves the shakes , although she often gets bad wind after eating cow !! And this causes me to feel very unwell with the stench , I don’t really get to enjoy eating because I scoff food very fast

Well done really need to say how good the burgers are!? Yes the burgers are more expensive than most but they are freshly made and you can choose as many toppings as you like and the taste is next level! I can't think of a better burger. Most other burger places have thier own flare but ruin it with a brioche bun which impacts the flavours of the beef, this place don't do that. And the fries.. get them with the flavouring on and use the five guys mayo OMG. Drinks machine is free refills which is nice. Staff are always pleasant. I really like the Colchester one as it's never crammed of people unlike the ones in the city. Here you can relax and eat

£6.35 for cold fries - not worth the extortionate price!

Great service today from Rayaan. Ordered just a grilled cheese. Had a quick chat about how tired we were/how my day was. He then offered me a free drink which I wasn't expecting. Very kind fella. Thanks Rayaan I'll be back 😊

food was warm but not hot, chips heavily salted to the point they just weren't nice at all. Burger literally thrown together with no care. won't bother ordering here again, overpriced. there's definitely better places to get a burger from that are cheaper.

I have mixed feelings about this. The burger was perfectly done as I ordered and came out even bigger and more cheese than I expected, great grilled onions and pickles. Definitely filled a gap. But, the burger patties themselves need more seasoning, the beef was not tasty enough. Work on that and you'll have a win. But I do compare all burgers to Patty Mac's in beach street at Felixstowe.

The fries were far too salty to eat! This has never been an issue previously. i had to leave the fries completely because of this.

have a bacon cheeseburger and fries here often and it's always fantastic.

Part of order missing and no refund 👎🏼

The bacon inside the burger is completely burned and also the whole food is cold . Fries cold , hot dog cold … first time I ordered but it was the last too. Very disappointed for £24 having burned food and cold

I walk in by myself, a staff member called ryan is serving me. He lets me try both chips seasonings, a milkshake and a friendly face to speak to. Give ryan a raise!

Workers are friendly. Expensive!

The best Five Guys I've visited hands down. The food is as good as any other branch, FG are remarkably consistent there, but the staff at the Colchester branch are brilliant. Friendly and fun, just the absolute benchmark for service.

Love a five guys! What more can I say lol

Standard Five Guys. Nothing ground breakingly stood out.

The delivery was at least 10 minutes late from the time it initially stated it would arrive which explains the cold chips. The burger also had no bacon which is charged extra and was missing a few fillings which I asked for. Which is a five guys issue not a problem with just eat. A shame because I never normally have problems with 5 guys or just eat. I understand it is a bank holiday weekend so you are busy but this hasn't been my best experience

One of the best burgers I've had in a long while. expensive but the quality is so worth it .

Great food,and a friendly delivery rider,happy day’s

cold tasteless and chips hard

Ordered on deliveroo and the chips were completely upside down, cold, burgers squashed with a drink on top of them making a massive dent in one. I wouldn’t care but it’s very expensive.

Food was so cold, chips were inedible they were so cold! Shakes were half melted. And for ordering a large chips only half a cup arrived.. five guys are famous for their chips but these were definitely old and stale. So upsetting after working all day..was looking forward to this. I won’t order again

The food was ordered at 17:50 and has just been delivered stone cold. I demand a full refund and compensation. This is shameful service and I will never order from this site again

Yo big up Five guys amazing People n customer service

Can't beat a fiver Guys, only had a milkshake, but wow they are the best, don't forget to try the free monkey nuts

What can I say. I just love it. Burgers are amazing service is great always clean. It's a yes from me.

Among the other options in High street of Colchester, Five Guys gives the best cheeseburger!

Very disappointed with my food being cold and the fact I ordered Cajun style chips but it was plain chips instead

Best burger I had. Chips are brilliant they are cooked in peanut oil. Free peanut too! Wouldn't go if you are allergic to peanuts! The staff are really nice and polite to their customers. And the place was clean too.

Very nice but very overpriced for what you get

Service was fine, no queue but food was expensive (£12+ for a burger and fries) and it wasn't pleasant to eat. Burger was greasy and served in a soggy bun, fries came in a huge portion (I ordered small size) and were so over salted as to be inedible. Food ended up in the bin I'm afraid.

The burger never disappoint. They are the American burger you always imagine but rarely get - and as such they are worth the extra money. It's never been really busy when I have been there, so not as much atmosphere as I would like.

I ordered a burger and a portion of chips for delivery, they just packed the chips in a disposable water glass. There were chips all over in the package. The taste is good but the packaging is very bad.

Chips a bit to salty. otherwise very nice.

I waited an hour for 5 milkshakes I ordered 2 chocolate Oreo 1 chocolate 2 strawberry got 3 chocolate Oreo 1 chocolate 1 strawberry cost 31pound now have 2 kids arguing as both only like strawberry

I waited two hours for the food and in that time, it said it was preparing my order. I ended up having to reorder from a different place because I didnt think it would turn up. It turnt up two hours after I ordered it and in that time my second order was already there. Very bad timing and no communication

Terrible service. The only correct item on my order was the Milkshake.

Got burger wrong and left out a whole meal!

We received the wrong order completely.

As always delicious ok price is a little on the high side by they don't lack quality like McDonalds so definitely much better

Chips where cold and burger was standard

I love a burger and this has to be one of the best I have ever had. Freshly cooked with the toppings I asked for. Fries freshly cut and cooked, a huge amount that was shared by 2 of us. Not sure if it's just this restaurant or they all have great staff. Service is spot on.

Didn't receive ketchup or mayo as requested. Food was lukewarm

Was really nice, I had been disappointed the last few times I ordered from Five Guys but todays was back up there with quality and portion size

The food portions are big it makes up for the price. The food is amazing and super delicious. The stuff is super friendly. The atmosphere is upbeat. And the restaurant is clean and tidy.

Served by Ryaan, polite, great customer service and when he found out it was my sons 9th birthday he made the experience even better! Thankyou

Fresh cooked burger. A bit expensive but have any number of free topping. Bags and bags of fries.

Best restaurant around! Always take my family here and it is always very welcoming. Staff are so friendly. Food is also superb! Everytime we're in Colchester we always come here. HIGHLY RECOMMEND

I got a different burger on the one I ordered.

Very nice overpriced burger and chips.

I like this place when I really would like to eat fast food. That happens rarely, so I prefer this place over other fast food restaurants. The food quality is above average. Fresh, nicely served, tasty.

Had my first Five guys today, service was amazing, the staff were really friendly and the food was amazing! Best burger I've ever had! Thankyou all so much!