Based on 1.956 opinions finded in 2 websites
Based on 1.956 opinions finded in 2 websites
Opinions
Great staff, just after we ordered food place had to close due to an emergency,.
Andrew Orphanides . 2024-11-17
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I didn't like it at all. Long waiting, horrible food. Maybe my expectations were too high, but even then the place is just not nice.
Jurga Bartkeviciene . 2024-11-11
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Great burgers where you customise it yourself with what you would like in it. The large chips is huge and it justifies the price tag. The milkshake is delicious and a must. Whist it is quite expensive for burgers and fries (3 burgers, 1 large fries to share and 3 milkshakes came to just over £51), it was enjoyable. You can help yourself to free monkey nuts 🥜 too. Recommended.
Andrew Cheng . 2024-10-30
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Five Guys fries and a good yap is better than therapy. Always excellent service and so much fun picking drinks out on the Coca Cola Freestyle machine!
Charlotte Willmott . 2024-10-09
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Service average, left is standing at till where menu was on the wall before calling us other till. Burger, 2 milkshakes, large fries and a soda. Burger ready for ages, orders taken after ours sent out while my burger sat on the side for 10min+. Burger had jalapeños, cheese, bacon. Liquid cheese tasteless, only found jalapeños in last quarter of burger, patties dry(over done) tables dirty, customer engagement low. For the price and claim to be the best burger I would say massive fail.
Jahn Hingst . 2024-10-06
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Amazing service and delicious meal served... Will definitely go back
Isaac Ettah . 2024-09-24
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The burgers were great, clean premises and lovely staff
A S . 2024-09-07
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Typical nice flavourful five guys burger and a tons of Chips.
Sven Eisele . 2024-09-07
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Good citizen! Bacon was a little older but still ok. Would go again
11nomis11 . 2024-09-06
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Nice food very slow service had run run back to court while eating
Frank Smith . 2024-08-17
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Absolutely delicious American burger franchise. Pimp your burger to your liking, grab a refill cup, snack on crunchy peanuts while you wait for your order and enjoy your stay! If you're in the mood for burgers, then 5 Guys is a very good choice!
BigKahuna B . 2024-08-15
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The lady gave me a dirty cup and the drink vending machines had a spider sitting on top and fell into the drink also the they was lots of flys flying about
Raegan Johnson . 2024-08-14
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Didn't enjoy the food for some reason , but hospitality was great
mark okeneme . 2024-07-29
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My food was delivered by Uber eats last night, whoever packed the food put a MILKSHAKE in a paper bag in with the food. The food was soaked with milkshake and the milkshake was spilled in the bag. The food was ruined and inedible. Absolutely ridiculous
J . 2024-07-06
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Its always the same burger, no matter what location you go to, in UK, Canada or USA, and that's what makes it great. It's just very expensive, but I guess so is everything these days. Restaurant was clean and food was hot.
Luke Martin . 2024-06-29
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Romeo the GM, best costumer service ever. Romeo was very nice and explained the menu as was my first time in Five guys.
alexandra novais . 2024-05-31
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The food was very good and specially the portion of chips and milkshake. Romeo did a good device for our order...
Kalyani Vikineswaran . 2024-05-31
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Does really good milkshakes - reccomend the Oreo one!
Jack Thorn . 2024-05-29
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Very nice and the chips portion for a cheap fresh price is crazily good.
Danelle Brown . 2024-05-23
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Great milkshake. Smiling people, tasty burgers. When I am sad I get a burger from five guys and I am happy
Alex Nada . 2024-05-06
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We went as a treat and I found the experience overall pleasant. The food was very good, especially the fries but I was surprised at the cost for 2, one adult and one child. It was a lot more expensive than the other fast food outlets in the area. The food was superior but did not justify costing double of their rivals.
susan archer . 2024-05-06
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Great service the milkshake was good. They have less veg options.
Rathan Ravi . 2024-04-18
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Very pleasant visit, my server was smiling and friendly, food came at very quick and it was delicious 😋
Daria Kacprzycka . 2024-04-12
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Best service best delivery just fresh and amazing;) shout too Andrea 🙌
Javed Smale . 2024-03-31
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Awesome as always !! Vis was really helpful and so nice to me 😌
Povilas Karpius . 2024-03-31
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Daniel is so lovely! He treated us so well! He had a great smile on his face and listened to me talking about my day! He made my day :)
Ninthuja Uthayakumaran . 2024-03-18
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Service was 10/10 will definitely be back plus the food was absolutely delicious.
Kaanon Eluem . 2024-03-17
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Great Customer Service at Restaurant Meal was delicious, and quick to order when inside the restaurant. Must visit, staff are welcoming and hard working
Annie S . 2024-02-20
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The fries and the pistachio shake is something that I tried. I loved them both. The shake was so rich and heavy. l like the American cheese that these guys are using in their burgers. Gives the burger a good taste and a good texture.
Joseph Paul . 2024-02-14
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I do enjoy a Five Guys now and again and this is not exception it's quite expensive but that's what you get I guess I charge and I really enjoyed the burger and fries and drink and shake and all the stuff for a friendly and willing to help and restaurant lovely and modern and vibrant and everything else in there with great all around five star
ben collett . 2024-02-13
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Busy. Excellent food. Parking around the corner.
Dusch Atkinson . 2024-02-12
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No no just no ... what happened to the food, we were coming here quote often but something changed, the hamburger had no taste it was not what we were used to. The cips are amazing but big no for the burgers.
Tof Alexandra . 2024-02-12
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Drink machine fault. Food was cold and staff did not care or help
Elizabeth Stephens . 2024-02-12
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The food is very good , the stuff very nice and the place is very clean ! I will definitely recommend to everyone
Bianca Negru . 2024-02-07
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The veggie options are absolutely rubbish. Such a shame as this means that we can't eat here as a family
Richa Field . 2024-02-06
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This was a take-out order for delivery. It's the second time that the food arrives without any of the drinks ordered. They just say "call the driver or log a request for refund" At £6 a milkshake the costs are running up. Why bother having drinks on your menu if you don't ever deliver them. Three times??? You must be joking. Sad but true.
Jeanie S . 2024-01-16
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Not for us. The hot dog was horrible and soggy. The staff member who took our order was not interested and non personable. The chips were nice, but everything else was non memorable. We won't be back..
Gareth Turner . 2024-01-01
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I've had so many meals at various 5 Guys restaurants over the years and they've been consistently excellent, that is until now. The burger patty was falling apart, the toppings had been mixed up with other toppings that I hadn't ordered and the whole thing was swimming in mustard. I'm hoping that this was a one off rather than a sign of things to come.
Jason Smith . 2023-12-26
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People keep trying to tell me how good this is but five guys is overrated compared to other burger places I've been to. It's not bad, but it's overhyped in my opinion.
Matt Oz . 2023-12-26
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Food is great, burgers are brilliant, milkshakes are to die for and fries are always golden (just remember the fries portions are huge, a small can be enough for two). The only downside is that it is pretty expensive
Krishant Uka . 2023-12-22
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Love five guys best American burgers you can get in the UK, got it quickly, staff are nice
griimlock . 2023-12-21
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Good place to eat before soccer game) beware though there’ll be lots of fans inside. Hamburgers are tasty, so is the fries
Anastasia Artemyeva . 2023-12-13
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I would love to have tried it with my daughter, but she has peanut allergies, and everything here is cooked in peanut oil!
Leon Arghyrou . 2023-12-13
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Never been to a Five Guys before, didn't know what to expect, it just seemed such a miserable place to be. I won't be going back
Marie Brimson . 2023-12-13
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The ham is huge, the meat is tasty and delicious, you decide what goes into it. The place is retro and has a very good atmosphere. I can only recommend it.
Béla Rozsnyai . 2023-12-11
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The food is delicious. Drinks are unlimited. However, it is very noisy in the middle. In general, I can recommend.
Марта Мордач . 2023-11-08
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It was my first time at Five Guys and I have to say it is one of the best fast food burgers I ever had! The pistachio shake was great too. I love the interior and the concept. It is a must for all burger fans...
Sasa Nemanic . 2023-11-05
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The girl who served me, Gosia, answered all my questions, did not limit herself to taking my order but encouraged with such passion that I ordered more than I had planned. And I do not regret it because the food was delicious. The shop itself is pleasant and above all clean. I highly recommend!
Karolina Iwona . 2023-10-31
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Overall, the staff is lively and friendly.
동동이 . 2023-10-27
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Incredibly delicious food.. and good service.
Heidi Rasmussen . 2023-10-23
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Seriously epic burgers. If you like peanuts that is (cooked in peanut oil). Thank very much
John Peerless . 2023-10-19
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Food is as good as it's usually in other restaurants of the brand.
Krisztina Boronkay-Tóth . 2023-10-19
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Great burger and plenty of seats to dine in
Vivek Malhotra . 2023-10-01
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Excellent burger, cooked to perfection as usual
Cristian Mocanu . 2023-09-29
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I love Five Guys but it's sooooo expensive
Natalie Morgan . 2023-09-28
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The food is good as always but the burger was smaller than ever. Always liked the food but considering the price and smaller burgers I doubt I will go back any time soon. If you are hungry the burger will not fill you up anymore. Beforehand their burgers were massive and could barely finish it, now…
safa . 2023-09-28
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It was a busy time and I saw the team who was working hard. My order I received quickly and the bacon /salted caramel Milkshake is my famous. Definitely I will come back
Monika Boratyńska . 2023-09-26
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Adil was extremely happy to serve me. He explains how I can create my burger and what is most popular
Wiktor Włodarczyk . 2023-09-26
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The burgers are expensive but I will come back just for a team. They care about customers and cleaning which I saw when one person asked me before to sit if he could clean my table.
Emilka Boratyńska . 2023-09-26
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The people they are lovely. Quick service , and Tammy food
Thiago Oliveira . 2023-09-25
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I was served by amazing manager i think they call her Gosia. She help me with menu and choice my burger. Good customer service and quick. Definitly i will recomended
Haider Majeed . 2023-09-22
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This was my first time at 5 guys and although dearer than others like MC d or bk the quality is definitely better.chips are just like nandos and are great.not many people were in while we were eating,so not much of an atmosphere but the staff were friendly.would definitely chose 5 guys over the opposition.👍😀
Geoff marks . 2023-09-18
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Get barely any food for really high price! 2 small cheese hotdogs nothing extra cost £18! They can't even say it's worth that much nothing special about them!
Candice Howard . 2023-09-16
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Little break with friends this afternoon. My burger was very tasty, had plenty of fries and unlimited sauce and drink. Peanuts 🥜 are free It was very cool
Chris . 2023-09-08
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Always reliable for a good burger and amazing peanut oil fries!
Gemma Jones . 2023-09-07
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You can't go wrong with a 5 guys. We were in a rush to get to Harry Potter Studios nearby so I made our order online and it was ready to pick up. Consistently great with super efficient service.
Nicola Wakeling . 2023-09-05
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This place is so amazing! The spicy chips was my favourite dish in five guys and the service was really good. The staff were really friendly and made my day!
Maya Puvana . 2023-08-28
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Disgusting dirty place. Embarrassment to Five guys. Toilet looks like it hasn't been cleaned for a week..
KzSquat . 2023-08-23
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Amazing food and quick delivery service 🚚. Thank you guys again!
Nicu Pascan . 2023-08-22
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Fabulous burgers and hot dogs. I'm sure that the drinks machine is the draw for children!
MG . 2023-08-18
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This is my first time in five guys.staff are really helpful to help us and a lady on the till rekha she is really helpful for us to order veg burgers and the managers are full of supportive povi and Dilip they are excellent thank you guys 💥💥💥💥💥
Binakshiben Patel . 2023-08-14
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Their cheeseburgers are so good and their skin-on fries are the best fries from any fast food place. Plus you get lots of them. The shakes are like having a dessert! Sure, it's expensive, but totally worth it and delicious as a treat once in a while.
Stephanie Gibson . 2023-08-07
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The staff at Five Guys Watford branch offered a very warm, friendly and welcoming hospitality. The food service was excellent and prompt from time of order. The bottomless beverages offered a great variety and the taste was not watered-down. You know sometimes you get bottomless beverages and their dispensed with quality, that was not the case here. All machines were working including the ice machine too. Well done guys and keep up the good work 👏
stewart dokhan . 2023-08-06
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Food is no doubt delicious but the staff seems angry as they shout your number.
androidcharlie (androidcharlie) . 2023-08-06
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Great tasting burgers, food made freshly on demand. Great service.
Ryan Gazader . 2023-08-06
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Best fast food that I ever tried and really nice costumer service ❤️ love it
Negru Madalina . 2023-08-04
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Good customer service and lovely staff.
Nanthiya K. . 2023-08-03
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Food is amazing. Fries are hot and crispy. Dilip I think he is the manager who is very professional. Dilip and tamara Spoke and served us in a very professional and friendly way. Can’t wait to come back again
Rohit Kumar . 2023-08-02
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Stopped here after an afternoon of shopping with my teenage daughter. The food was lovely, evenly priced (don't expect McDonald's prices more tgi's but the food is worth every penny) and the staff were helpful. The seating area was a little messy. They could have done with someone going round, clearing up. But it was a Saturday so maybe they were just short on people and busy.
Lucy Jones . 2023-08-01
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Thank you for the food poisoning!
Roberta Gioia . 2023-07-30
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Good quality but pricey. Take away bags could be stronger and less greasy. Nice friendly service.
Shane Thanlu . 2023-07-29
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Was excited to try Five Guys.. even though it's been there for ages. Their burger was undercooked, tasteless and maybe the greasiest thing I've eaten in a few years (if it wasn't for the fact their chips are greasier). Needless to say I wouldn't bother returning
Paul Ray . 2023-07-23
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Friendly staff and clean restaurants!
Alice Simona Topciu . 2023-06-17
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Lovely, quick food with friendly, efficient staff
Mandy Slavin . 2023-06-15
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Great burgers, fries and shakes
Tomasz Baraniec . 2023-06-07
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The food is great and the place was very nice and cozy!!
sulce baraj . 2023-05-19
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Very good food and service is great
Gezim Salaj . 2023-05-19
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Fantastic Food and Great Service.
Utkarsh I Amin . 2023-05-15
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Delicious food and tasty fries and best milkshake.
Archit Patel . 2023-05-15
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Service with a smile fab burgers.
Bhalraj Bali . 2023-05-07
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I just love the burgers and fries here and the place is always clean and the staff greets with smile. My favourite takeaway in the highstreet.
Rahul Tony . 2023-04-28
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Awesome place, great food, great atmosphere. Loved the free peanuts and the service from Tamara was awesome, made my day!
Francisco Gomes . 2023-04-26
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visited the store yesterday and had a great experience. food was lovely and fresh, and the staff were super helpful too. thanks so much!
Tonicha Gilbert . 2023-04-23
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Absolutely amazing experience, the food was so yum!
Riyah C . 2023-04-23
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Lovely food, staff were absolutely amazing.
James Hall . 2023-04-23
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Five guys makes nice fresh food and the staff are all very friendly! Vis and Sai are very sweet. We got chips, milkshake for our little ones and they absolutely loved it! Little ones really liked Vis, very kind lady.
Legha . 2023-04-16
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Delicious food and good service. Highly recommend the cheeseburger & refillable drinks.
Bea Peña . 2023-04-15
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Fresh and natural produce procured locally
Chris Shepherd . 2023-04-08
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my order was delicious and the fries were quite good!!
Lara Santos . 2023-04-05
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Went in a couple minutes ago and this really short guy with glasses and another worker made me the best burger ever
Tao Jemirifo . 2023-03-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Forgot to take pictures but the food and service here are second to none! Went in on the off chance as was sooo hungry and my word we were not disappointed! Clean, warm friendly atmosphere and the food is to die for! Highly recommend
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Poor service and even worse food. This is not the first time I’ve had a bad experience @ a TGI branch. Although I have liked attending in the past, every branch I’ve been to over the past 2 years has been absolutely appalling with terrible service.
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It's a nice place. Although it took so long for the food to arrive, the atmosphere and people are friendly
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Hi, I ordered the pizza on 14th November 2024, when I received the order it was very cold, I ordered 7.15pm and I received at 8.18pm. So I came to know they have tie with uber for delivery if anyone order pizza over the phone uber deliver food for them. But staff was nice offer me refund which I haven't received it yet it's been a week now. I came to know owner of the papa john's franchise has to process the refund procedure which I didn't get it. But staff is lovely, pizza taste is good. But owner of the franchise is not professional at all.