Fitzbillies in Cambridge

There were a lot of people and the place is not very clean.

Well known spot known for their Chelsea buns and large selection of food. The menu had plenty to choose from, from tea to more substantial meals.

Food was average, service slow and many of the staff did not really care sadly. Wont be back

I thoroughly enjoyed the Chelsea bun.

Popped in for breakfast. Table service on the app fantastic. Lovely breakfast rolls, lovely coffee, and fast service!

Been travelling around the UK for a bit and it’s been so rare to see such a radiating feel good energy, a great sense of humour and a smiling face until ?Afornz (also sings and calls you queen, what a darl). Recommended to try their well renowned Chelsea buns and was definitely up for the hype complimenting their coffee.

The sausage bap was delightful! Juicy sausage in a soft bun, perfectly seasoned, and served with a smile. Highly recommend!

Popped in for coffee and cake. Place was a mess, tables not cleared, restaurant side staff abrupt and lacking basic manners. Bit disappointed ☹️

Just stopped for a coffee ☕️ and cake 🍰 staff friendly and the coffee and cake was nice and not a bad price 😎

Best chelsea buns in the business. A little cramped and noisy.

Service was very slow which fair enough it was busy. Staff didn’t really acknowledge the people waiting though which isn’t the main issue. My takeaway clotted cream was mouldy! I didn’t check whether the sealed clotted cream was properly sealed and when I tried to eat my scone on the train I was horrified. Picture attached. I forgot what the famous roll was called, but it’s a dry glorified cinnamon roll, not worth it. The scones were nice though if not for the mouldy clotted cream and lack of response from fitzbillies after I’ve emailed them about it 🥲

Esperando con ansias el té de la tarde. A los niños les encantó el té de la tarde y las tortitas, PERO no hay copas de champán (vergüenza por £ 13 copas bonitas champers) , v tazas sucias y utilizado por otra persona no colador de té lavado, Y aparentemente no se obtiene té con el té de la tarde de £ 30 es extra, así que todas estas pequeñas cosas se suman. Junto con una larga cola y luego una espera demasiado larga para pedir y una camarera hosca significa una experiencia general pobre cuando estaba tan ansioso por ello. ¡V camarero feliz compensó algo de ello!

Sentimientos encontrados en este lugar, hemos estado varias veces. Las opciones de almuerzo son decentes - siempre disfruto de las tortitas con tocino y jarabe de arce. El servicio es típicamente amable y también es muy agradable para los niños aquí. Sin embargo, diría que los pasteles y cafés son significativamente caros. Recientemente fuimos a tomar un té de la tarde para 2 que era increíblemente pobre en relación calidad-precio - 2 pequeños dedos de sándwich cada uno que eran increíblemente básicos y tacaños en el relleno, 2 blinis diminutos con una pequeña cantidad de salmón, un bollo y una variedad de pasteles. El bollo y los pasteles eran perfectamente agradables, pero se sentía como una cantidad increíblemente pequeña de comida por £ 30 por cabeza. Si no hubiéramos tenido un vale nos habríamos molestado mucho por ello. En general, si vas a tomar el brunch es una buena opción, pero para el café y la torta hay mejores opciones alrededor.

Everything I would expect, lovely chelsea buns, warm service nice atmosphere

Don't tell others for such good place.

A wonderful family favourite with me and my family. A great place to dine in or take out. Always excellent service and delicious food.

Chelsea buns were okay. Took a long time for coffee to be served. Tables weren’t clean and had to clear myself.

Fabulous afternoon tea. Good selection of cakes and sandwiches. Just watch out for automatically added service charge which you can ask to be removed from the bill.

The food is delightful, but the overall experience was unpleasant because of the unwelcoming attitude of the staff

Beautiful location and gorgeous food however staff were impolite, hadn’t cleared the tables, weren’t accommodating and for the cost we were disappointed

Excellent place great drinks and food

Very slow service. Quite curt lady taking orders.

Chelsea bun tasted good, but noting extraordinary, I think it’s just social media/internet hype. Great coffee, and cosy little cafe, might be hard to find space at busy times. 2 Chelsea buns and 2 Flat whites came to £15!

Was recommended for brunch by our daughter and we loved it. Maybe make it dog friendly too - part of it! See you again.

The service was horrible. We ordered the macarons and coffee, but they arrived at the table 25 minutes apart. We had to remind our waiter about our cold drinks, which also arrived late. The food was nothing extraordinary either. The waitstaff did not seem very professional.

Lovely spot, definitely go try their buns!

Coming from Xiaohongshu, the afternoon tea atmosphere is great! The waiter is very friendly and the experience is great! The cake was a bit sweet, but I couldn't bear it until the end. If you don’t like sweets, you can switch to salty or sour snacks! 🍰🧁🍮🥧🍨

Very conscientious about allergies making it the most relaxing and happy venue to visit. So home made (delicious hash browns). All lovely warm people. A great find ❤️

We had hot chocolate and blueberry cheesecake bun. I think hot chocolates were so milky, i doubt if there are any chocolate in it :( also for the blueberry cheesecake bun didnt have any cheesecake taste event a bit :( disappointed

Grabbed a simple cheese and tomato croissant sandwich to go. It was good and fresh. #Cambridge

I heard that it has over 100 years of history, so I really wanted to go there. I had the original bun and the chocolate bun, and both were very delicious! The atmosphere inside the cafe was quiet and comfortable, so I had a good time with my friends. Recommended ♥︎

Very Nice English breakfast, very big portions and well done, surely come here again, Next visit to Cambridge!

We visited recently and my wife said her bacon roll was amazing. I had the Chelsea bun, fantastic.

Super overpriced. £22 for 2 sausage rolls (which contained one and a half sauasages) and coffees.

Many coffee shops etc in cambridge city centre this one opposite the main entry to cambridge University . Service was quick and precise. Staff very friendly and helpful . Try their special chelsea bun quite rich could share as quite big and plenty of calories but really enjoyed the bun with apparently secret 100 year old recipe. Clean and tidy and popular .

Food was good, service was slow. Waited forever for the desserts, had to ask twice (coffee was already cold!)

Great food, coffee and staff. Even though it was very busy, the service was great with a smile!

Very nice pub in which we stopped for a snack, the Chocolate Cakes are very good but we had difficulty finishing them, they are very generous.

Great food, for great prices. Personel is kind and warm. Great place for a lunch

traditional cafe thats been running since early 1900s food and cakes are good but nothing too special.

Had brunch here with a friend - both of us found the food quite bland. The prices are a bit too high for such mediocre dishes. On the positive side: very nice stuff, kid friendly place, pets are also welcome.

Very good coffee, it was busy, a nice afternoon, to warm up.

Chelsea buns a nice treat but a bit too sweet.

Another delicious meal at fitzbillies with great service from both our waiters, particular mention to Shabas. Fabulous brunch & original takes on classics.

Bought a bun to take away and it was yummy! If I’m ever in Cambridge again I’d visit this cafe again to sit in as it seemed very inviting. Service was good too 👍🏽

very good for what they are, especially the blueberry cheesecake. Little bit overpriced aimed at tourists, but good for a one off

This place offers some great food and lattes!! We stopped by for some brunch and coffee, had the chicken sandwich, bacon sandwich and they were great. Fast service as well.

Incredibly disappointed at our visit here. We visited after a concert with 2 families (3 adults and 3 kids) for afternoon tea and felt absolutely ripped off. A tiered plate for one person cost £30 and for this the portions were not only meagre but of very poor quality. It promise a mix of sandwiches but what comes is barely the equivalent of a couple of slices of not very fresh bread with meagre fillings. A single stodgy blini with a shaving of smoked salmon accompanies a small selection of (mostly ok) cakes and a scone. The atmosphere is one of being fast-tracked through and staff seem permanently hassled. The kids left feeling hungry and the adults annoyed at being taken for a ride. Afternoon tea at Fitzbillies in Cambridge felt like it should have been a special experience; it was an experience but not one we ever want to repeat

Didn't actually go in, was crowded, very long queue to get in.

Dropped in for brunch. Food and service very good. Would visit again and recommend to others.

Takeaway coffee was tasty but only 75% full

The best Chelsea buns in the world and the best mocha of the world!!! A must when in Cambridge and when not 😊

If you need a break or just want to sit down for a coffee, tea, lunch, or a beautiful cake, try Fitzbillies. I tried the delicious combination of soup with a cheddar cheese and marmite pastry, which was just yummy for the tummy.

Really nice place, had the Chelsea bun, which was super sweet. Our Chai lattes were a bit on the cold side

Lovely food and coffee. Chelsea buns are highly recommended.

We had such a lovely late lunch at Fitzbillies. We ordered two toasties along with a couple of Chelsea buns and they were all incredibly delicious! There was a great vibe in the warm cafe and the service was excellent. We even grabbed more buns to go the next day. We will definitely be back when we return to the city in future.

First visit to Fitzbilies café, wonderful building, quality of the coffee very good, snack we had was disappointing and prices of cakes are a bit pricey

Managed to get in for a brunch... lovely... excellent quality food... great atmosphere...

Huge space for sitting and trying the menu here. Reputation goes before it and for good reason. Super busy yet staff cope well in managing to keep orders flowing quickly. Very tasty cakes and buns. Proper tea too.

came here for afternoon tea - ordered the traditional + savoury option. both were great and very filling but highly highly recommend the savoury afternoon tea especially if you aren't really into sweets like my mum lol! staff were friendly and helpful too.

The best restaurant I have eaten at so far, the staff is very friendly and fun, exquisite dishes, highly recommended if you visit Cambridge

The Chelsea buns getting smaller and smaller. And the prices getting bigger and bigger.

Brilliant staff, smiles all round and more than friendly and happy to invite the dog in. As a Londoner this was amazing to see and loved every second. Definitely worth a try if you get a chance!

Got the lemon cake... it tasted chemical-ish. I assume that's not right...

Excellent food, great service. Cost is bit on the higher side

Amazing produce, highly recommend the Chelsea buns and the pesto and mozzarella focaccia. My only complaint is the teacups are terribly awkward to hold, they’re ergonomically difficult. But otherwise, I would happily have the focus as my final meal on earth!

Went to this cafe after hearing really good things online about it and was disappointed with the service me and my partner were met with. Servers were unhelpful and rude, forgetting my drink and acting as if I was the inconvenience for asking them to make it for me. Food was good and we would have come back again if service was better.

We had such a lovely time at Fitzbillies! As it was our first time visiting Cambridge, the service, food, and atmosphere were amazing! The Chelsea bun, hot chocolate, and scones were delicious. Thank you!

Had a delicious brunch on my day trip to Cambridge and was not disappointed.

What a fantastic place for a leisurely breakfast! Food was faultless, staff were attentive, friendly, and knowledgeable. Atmosphere was relaxed and inviting. Buns to die for!

Good food and good coffee. So happy that we found this place when we went to Cambridge.

An amazing destination for all the sweet toothed ones out there... don't forget to try the classic Chelsea bun!

Wow, wow & wow. Loved this place. Very busy, but what a joy. Staff very helpful getting 6 of us a spot.

Food here was good, I can’t deny that, reasonable price, quite expensive but we are in the middle of Cambridge so that’s expected. Service was bad, very unfriendly and didn’t make us feel welcome at all. No manners, no hello, no please or thank you. We weren’t given our drinks, we had to go up to the till on 2 separate occasions to ask where our drinks were, we were told that we hadn’t paid for a drink, but later they worked out that we did. Didnt get an apology, instead I was told to go the fridge behind the counter to get the refrigerated drink myself. As for the tea, the person who served me just said “do you want a tea then”, I said yes, they replied with nothing and just slapped the mug down on the counter and walked off. I get that during busy periods the staff are working very hard and sometimes manners slip out of the way, but to be honest I’ve never felt more unwelcome in a cafe/restaurant in my life. Would definitely not recommend if you want to be respected as a customer.

Eggs were rotten Toasts were cold and very hard Bacons and Sausages were mid The person taking my order was very moody Only good thing was the coffee waiter guy - He was great Very expensive

I almost never give bad reviews, but today I just couldn't stand this place and had to write one. First, three cups of coffee were served, no sugar on the table, I asked the waiter to bring it, they just threw it away. Then one egg was rotten, but it was ok. Then the filter coffee was also bad, I told the waiter, he said it was impossible. Three of us tried to drink that coffee, it was really stinky. The other two Americanos were fine, and the waiter asked if it was filter coffee at the end, and then he left. Finally I paid the bill, I told another employee your coffee is smelly, he also said it's impossible, it's all fresh, I said you try it yourself! The attitude is terrible, they are always right, customers always talk nonsense. That's a tourist area, everyone goes there with a happy mood, but once you enter this store, your mood will be spoiled .

What can I say about the famous Chelsea buns!!!!! Not had them for over 30 years but just as I remember. Bit pricey though but worth it.

Good quality, friendly, fast. I recommend it.

The eggs were rotten. When we complained, the waitress spoke to the chef, who explained that they were from the day before. They told us everything and the bad experience was terrible, it spoiled our entire breakfast.

The worst breakfast I have ever eaten in England, they served me some rotten eggs and when we told her the waitress took the plate away to tell the chef and when she returned she told me that yes we were right that we should excuse that they had served us some eggs from the previous day. I don't recommend it.

El Chelsea bollos con yogur griego y bayas era absolutamente delicioso al igual que el Soecial con mermelada y chocolate que mi hija tenía. Gran servicio también

If you want to wait 20 minutes for a coffee, that's your place.

Had brunch at this location and it was so good, we came back for afternoon tea the next day! Great food. Oliver’s service and recommendations were excellent. Highly recommend for anyone coming in to Cambridge and looking for a great spot to eat.

Lunch was lovely Even went next door to the bakery to pick up some extra treats

I recently came across this cake house with a group of friends. We ordered a few different items to share, including the scone, the blue cheesecake, and the chocolate caramel salted cake. Each treat was incredibly fresh and flavourful, with the perfect balance of sweetness. The scone was soft and buttery, and the cakes were indulgent without being overly rich — just delightful! The presentation was lovely too. We had a light-hearted chat with the counter staff, which made the experience feel personal and even more enjoyable.

A two man afternoon tea cost £60. We were wrongly charged and never got a refund. Do not go here.

Staff is lovely, the atmosphere likable. BUT. Food is overpriced and underdelivers on both quality and quantity. The £28 afternoon tea for one was appallingly expensive and ridiculously lean and unassuming. Drinks order was unacceptably slow. Finally, the toilets were disgraceful. Should really do better for alleged Cambridge must see and experience.

Desafortunadamente una mala experiencia. El café estaba tibio y el bollo Chelsea estaba agobiante. Era pequeño, ligero y se fue en unos pocos bocados, no es lo que espero para un £ 4. 50 pastel. £ 9. 20 para pastel y café es ridículo pero cuando no es genial eso es solo robo...

Overpriced, overrated, and undercooked. Was served the stalest, driest, and coldest sausage roll, when asked to heat it up they said they couldn’t, absolute waste of money.

Been going to Fitzbilles for years, I think with the recent expansion to more sites has impacted the good customer service of the past. The coffee was good, it's just not the same when the person serving is having a terrible day and barking at the customers.

Big dissapoiting! You wait 10 min in line for a coffee, bad capuccino, average and expensive food, it s dirty, crowded, you have to clean your table to have a place to sit . Never again!

I just went in for coffee on a Sunday morning. A very pleasant experience. We sat in the window area, and you know, I've walked by this place a 1000 times, but I'd never realised how spacious the rear restaurant is, plenty of room.

Quaint tearoom/restaurant with excellent dishes. Popular, so a short wait for a table to be cleared.

It's like a Tardis - once you get in to the main cafe, it goes back a long way, makes a slight shimmy to the left, then goes back a bit more. It can get very busy - I was waiting for about 10 minutes at about 11.30 on a Sunday morning, but I could see a steady stream of people leaving, so I knew it would not take long. The staff do a great job of keeping everyone happy, and obvious the Chelsea buns are everything you could possibly want.

The signature Chelsea bun is horribly over-sweet, average pastry, over-priced. Service was half-professional at best. Coffee over-priced. It felt like it’s success depends on renown alone, not on actual quality.

£8.95 for a sausage and bacon bap 😭😭🙃 oooouch! Yeah it was good and yeah I'm a fool for paying that

The customer service here was extremely bad. Barrista was so rude and asking for extra charger for a little more milk on coffee. We are tourists so we won’t be taking it further but will definitely not return if we live here.

A legend in Cambridge. Love it ❤️

The staff all looked like they would rather be anywhere else than here! The regular lattes (to drink in) were served in take away tiny flat white cups. Very underwhelming and costly for the experience. Won't be returning anytime.

Best coffee I’ve had in the area hands down.