Fitzbillies in Cambridge - Phone Number, Reservations, Reviews

Sadly, service not great, tables dirty and if you want a sandwich the very dull choices. Falafel wrap was dry and tasteless and small for nearly £7! For 3 simple sandwiches, a coffee, a can of still water and a small can of lemonade the bill came to £31.70. Really disappointing. Pret would have been a better choice snd better value.

Shame on staff for selling stale macaroons at £1.70 each, knowing they were for a hospital patient. Today’s lemon macrons were not fit for sale!

Very adequate for a cup of coffee and a "little something", but nothing like as special as it used to be. A much smaller, more mundane menu and, saddest of all, they no longer sell florentines.

Very nice coffee and delicious cakes. This is by far my favourite place to go to for a sweet snack , I’ll be back as soon as I can with wife !

stopped for a quick bite to eat while on my break between meetings. nice strong coffee and a scrumptious piece of cake , quick, easy and definitely what I needed to recharge and carry on with my day. Anna was amazing , hopefully I will be see you again on my next visit in Cambridge

Best place for coffees, service was great everyone is so smiley and helpful! Made my day!

The cozy bakery of Fitzbillies Bridge Street beckoned with warm pastries and aromatic coffee. As I stepped inside, the scent of freshly baked goods enveloped me. The rustic decor, mismatched chairs, and vintage posters created a welcoming ambiance. I ordered their famous Chelsea bun – a golden swirl of dough, sticky with cinnamon and raisins. It was sweet, gooey, and utterly indulgent. Adam, the cheerful waiter, served my coffee. His infectious energy and quirky anecdotes made the experience delightful. The coffee, though not exceptional, tasted better in that cozy corner. People-watching by the window, I observed students and tourists. Adam flitted between tables, making everyone feel welcome. In the end, Fitzbillies Bridge Street was about warmth, stories, and a sense of belonging. I left with a smile, already planning my next visit.

Friendly service. Yummy Chelsea buns!

A comfy place to dine in, but you may need to wait in busy hours

Cute place in a great location. It's worth seeing and going out of your way to experience this gem of a place.

Ice cream was disappointing. The Fitzbillies one is basically a vanilla with a few raisins in it. Also the staff delivered it with bare hands, no tissue (until I asked for it). Clearly not their specialty...

A little more expensive, but great!

Expensive coffee that tasted really bad, won't go again, good customer service though.

The chocolate bun and Blueberry and cream bun were amazing! Highly recommend!

Popped in for breakfast before punting! Exactly what we needed, super convenient, and the rest of the bakery looked super tasty (meant to go back and get some to take home, but forgot!).

A Cambridge icon! Often stop in when we're in the city. They always have queues for a reason!

Delicious cinnamon rolls and coffee. Nice service

Fitzbillies is quite well known around Cambridge, so we brought an international friend. It didn't quite live up to the hype - I paid over £11 for a mocha, coke, and Chelsea bun, which I thought was quite expensive. The mocha was a bit gritty (perhaps this was the cocoa powder as they said they've recently changed powder) and the Chelsea bun was nice but a little underwhelming.

I purchased some Chelsea buns for fathers day, the buns were lacking in fruit and syrup and not as good as normal. My parents froze the remaining buns and have eaten them today. Only to nearly choke on what appears to be a large bit of string from the flower sack. Photo attached.

We tried their famous desserts, but we expected them to be moister and sweeter. Their coffees are delicious. Especially try the mozzarella sandwich with pesto sauce, it is very delicious.

The food is what makes this place. The bacon jam toastie is simply delicious. The Chelsea buns are also a great sweet treat. Service is ok.. staff seem quite happy to not do too much (hang around) and tables could be cleared and cleaned to make the place more welcoming!

Food quality is good service is good.

We ordered 1 coffee, 1 diet coke and a lemon polenta cake. The rotal was £10.45 which i thought was a little steep but we were in a tourist hot spot so I accepted it. I took the cake with me and the young lady said she would bring the drinks over. 15 minutes later we were still waiting for our drinks and we were about to leave and ask for our money back when the waitress noticed us whilst serving another customer. She apologised and broughr the drinks over. The coke came in a can but no glass, the coffee wasn't bad to be fair bur it would have been nice to have the cake with it. Wasn't the best advert for your establiment.

Great Place and will be back 5*****

Can’t resist these homemade bread with bacon jam. Absolutely love it…

I'm only giving 3 stars because I believe it was far too expensive for what we got (dining in affected this) it was almost £20 for 2 drinks and two buns. I didn't like the regular Chelsea bun muh the cheesecake one on the other hand was delicious. Drinks were average. Service was great.

Great stop for a quick coffee, great sausage rolls and of course it's famous Chelsea bun.

Unfriendly, court service redeemed by nice food and coffee. There are many nice coffee places with good food and service in Cambridge so probably wouldn’t visit again.

I spotted the sign while on the tour bus, thought it looked good because of the location. Except that once there it drags, and I even end up having my turn stolen by another lady in a very hurry, without the waitress being upset. Finally she will serve the “cheater” first. I couldn't wait to taste their products, in the end I left everything and went to treat myself to a hot dog 😅.

It's seems to be a chain in Cambridge. They apparently have very good Chelsea buns. I didn't try. We just got drinks which were very expensive for the small little cups but there were queue at all of them so I guess they can charge that.

Staff sitting outside, smoking and chatting with their friends. Ordered and paid for a double espresso. When it came I was told it was a single - looked like it. I queried and was told 'it's a double'. End of chat. It's ok but the coffee burnt flavour and could be better.

Coffee bitter. Chelsea buns are terrible now they are vegan. What a massive disappointment considering how pricey everything is. £5 for sausage roll that was pretty tasteless. How sad to see this brilliant company go down hill with quality and uphill with prices😭

Turned up at 2:30 only to be refused any hot food. They would not even heat up a sausage roll in the microwave. Shame because the food is very good.

We had the chelsea bun original and cinnamon bun, the Chelsea bun was OK and at least we tried it. It does get very busy but service for takeaway was quick. There are a few dotted around within walking distance so easy to find.

Fitzbillies desserts certainly live up to the hype in terms of sweetness, but for me, it fell short of becoming a repeat destination. While indulging in some coffee and a sweet treat, I couldn't shake the feeling that something was missing. Perhaps it was the overly hyped atmosphere or the lack of a wow factor in the desserts. Don't get me wrong, the offerings were pleasant enough, but they didn't leave a lasting impression that would draw me back for another visit. Nonetheless, if you're in the mood for something sweet and want to experience the buzz surrounding Fitzbillies, it's worth a try.

They checked my order twice but they still gave me a vanilla latte Instead of just a latte!

You probably already know this but the Chelsea Buns here are absolutely incredible and worth a visit to Cambridge alone!

I had a busy day sightseeing and needed a good coffee and a cake... I had scone and jam clotted cream 😋... it was very tasty... oh I also had the world famous Chelsea bun.. boom 💥 💥

It was chilled day so grabbed a coffee from here. Lovely atmosphere and good service. Coffee was great too. Very convenient location.

We stopped here as the reputation was great for their baking. We shared a mozzarella salad sandwich on focaccia bread and it was delicious (last one hence sharing). The Chelsea bun was the best ever. Moist , sticky and tasty. The staff were great and made a fuss of our dog. Great service. I think it’s quite expensive though and I unfortunately lost my receipt- will check when the credit card bill arrives.

Coffee (especially flat white) is great. Avocado toast at other branch is better.

Croissant bun is good. Lovely pictures in the restaurant too. Very sour black coffee though. Chelsea bun is too tough and a bit too much syrup. Service was fast but £1 per food item to sit...

It was chilled day so grabbed a coffee from here. Lovely atmosphere and good service. Coffee was great too. Very convenient location.

Very good cinnamon rolls here, perfect to enjoy with a coffee. Perfect texture and flavor, it makes It easy to start eating and dont stop. A must in your Cambridge visit if you want to try this typical sweet.

Tried the cheese toasties, veggie tart and beetroot falafel. The food is good quality but unfortunately, the choice is quite reduced. No salad at all and sandwiches are quite small to stay full until dinner. Hard to have a healthy option there. Did not try the sweet treats. Coffee is excellent Went there 2 times because there was no other alternative. Seems they have a monopoly in the center city.

Unfortunately, the coffee machine was broken so no flat white for me, but a pot of tea and bacon bap was lovely, followed by of course the famous Chelsea bun.

CHELSEA BUN HEAVEN! You cannot leave Cambridge without eating one of these buns drenched in sugary honey sticky syrupy goop. The bun is slightly hard but that’s the way they are made. Great to see some GF options too. Pleasant seating areas on the inside.

Very cute place. We tried the chelsea bun. It was good. Stiffer than a cinnamon bun back in the USA. Also, more honey tasting. Decent cup of mocha coffee.

Very friendly staff, lovely food

Very friendly cashier and barista, but I am here to review the coffee which was f.a.n.t.a.s.t.i.c! With the Cambridge Half Marathon the place was packed; the hour we spent in the coffee shop the barista spent it doing coffees non stop. She was able to keep the standards in the process of coffee and milk making, which as a former barista I know how tought it is. Best coffee I have had this year, and prob. top 5 from last year. Congrats!

I go to Fitzbillies every day for my morning espresso the staff are so friendly and welcoming,the food is lovely and the Chelsea bun 👌🏻 is a must have 💙

The coffee and hot chocolate were both very good and the staff friendly and efficient BUT the place needs a deep clean. The walls, floor, window shelf, bottom of tables all filthy. Whoever owns this place should be embarrassed.

The food and drinks are always fantastic at all of the branches of Fitzbillies. But it's usually very crowded, sometimes with long queues, and the tables are close to each other. On this visit many of the tables hadn't been cleaned or even cleared off - the staff were so busy they didn't have time. They were very friendly though! The food and coffee will keep me coming back.

We had the best first-experience having afternoon tea! It was so lovely and refreshing. The Chelsea buns were so delicious and everything we ordered was just perfect. If you’re wanting an affordable and delicious afternoon tea experience, this is a great place to go! Can’t wait to visit again

Poor service, badly run, name reputation and branding on point sadly the rest is sub par. Coffee ordered white americano got a black americano in a tiny 6oz takeaway cup Never asked what size I wanted which I would expect regular or to be asked and explained. I saw what I would say are espresso cups and regular 12oz cups and assumed it would be a regular cup.. wrong… Management poor lots of staff all like rabbits in the headlights, shouting the coffee type out for collection and then people rock up and grab it cutting the queue for the person who’s it should have been. (He wasn’t best pleased) Pots everywhere on the counter as the customers are clearing tables. One barista and wofty girls aimlessly bimbling about. Needs… Manager with exp in hospitality A system for collection of drinks (name or number) or table service for those seated. Training for the staff and clear roles of who’s on what To specify cup sizes and options at point of sale as nobody asking for a white americano take out wants a 6oz cup Place looks good Vibe decent Branding fine Service poor Coffee was OK though I found it bitter but then it was more like a dodgy weak espresso than an americano

Was a bit let down by a very stale Chelsea bun I got in the bakery area. It was 10am so I assumed they'd be fresh, but I really don't think these were. **Edit: went to the seated area for a full English breakfast and it was delicious, hot and fresh.

Love this place get my coffee from here every day, as well as eggs for breakfast! ;)

I was certainly expecting more from this place than I got. It's not inexpensive. Chelsea bun, their must have offering was ok. Place was generally scruffy and grubby when I went. Needs a refresh.

Normally a higher vote as have been several times but not enough coffee making staff on duty during my last visit. 20 mins to wait for a coffee is really poor. Not the duty staffs fault, they were polite, apologetic and trying hard - management issue for resolution. Chelsea buns excellent as always, carrot cake is a winner too.

The food is very good. Large choice of fresh cakes and pastries. The coffee and tea is high quality. The staff is nice and very good service

Lovely cafes. We visited both and took away a Chelsea bun (delicious!), a chai latte and 2 macaron!

Overrated foods, disgusting wcs

Food average but expensive fir what arrived. Most of the staff were friendly but some not! As a family of three we are two toasties, a sausage roll, one scone, one tea and two diet cokes. Bill was £37! Would try somewhere else next time that offers better value.

Fantastic bacon roll and Chelsea buns

Fuimos a probar el Chelsea Bun, y la verdad es que estuvo increíble. Blandito en si interior, bien empapados y con un toque buenísimo a canela. También había, de cheesecake. Pongo un 4/5 porque aún me hubiese gustado probar más cosas. Pero es de 5/5!

Very busy, good coffee. Food looks good.

This spot was an excellent choice for breakfast or coffee. The inviting atmosphere and the exceptionally kind staff made our experience truly enjoyable. I express my gratitude for the wonderful time, and if you find yourself in Cambridge, it's a definite must-try.

Great place to grab coffee and a nice snack

Nice cafe, good food and coffee...Chelsea type buns are a speciality..

Good atmosphere, staff weren't very helpful and the food was not that great either. This place is overpriced and overall overrated.

Visiting Cambridge we of course had to stop at Fitzbillies for some Chelsea buns, which were not as messy as we expected and very good indeed. We also had some scones, nice as well. There was a long queue of customers waiting to order, but staff is amazingly fast and we even managed to get a table. Very nice experience overall.

I recently had lunch at Fitzbillies, and my experience was a bit of a mixed bag. I opted for a sausage sandwich and a delightful local apple juice, which was a decent choice. The meal was good, and the atmosphere in the cafe was pleasant. However, my disappointment came when I decided to grab a Chelsea bun, which is their specialty. Unfortunately, it was not fresh, and this was a real letdown. You would expect the flagship product of a place like Fitzbillies to always be of the highest quality, but regrettably, it wasn't the case this time. Overall, the lunch was satisfactory, but the disappointment of the not-so-fresh Chelsea bun somewhat marred my experience at Fitzbillies. I hope this review helps in maintaining consistent product quality in the future.

Matt is a brilliant barista. He makes me lattes with swans and peacocks! He could enter a competition!

Brilliant pastries and good service. The Chelsea Buns are a must have 😍

Must try chelsea bun in Cambridge and enjoy the atmosphere

Our visit was not a good one unfortunately. We were asked what we wanted to eat within seconds of sitting down so felt very rushed. Drinks arrived 15 minutes later. We then waited for juice and a water which we had to ask 3 times for.. we got the juice but not the water so gave up asking. Felt like we were being made to feel like pain for asking. The food was nice but not hot. The bacon was overcooked so tasteless and the ham was not tasting of much either. It was just the whole experience even down to no cutlery when our food arrived the poor drinks man had to quickly get some. We understand they are busy especially with lots of tourists wanting to visit them but when you are a local trying something new on your doorstep, it makes you realise why you don’t unfortunately. For £65 definitely not worth it sadly.

Beside been an expensive Cafe which can be justified by good quality bakery products my main problem is that despite going there time to time for business the Cafe doesn't provide milk alternative products. Only oat milk so if you are coeliac or milk intolerant you only option is black coffee or tea. Every cafe in Cambridge stock Soya, Almond or Coconut milk so why don't they? Off to other cafe then!

It’s well worth the visit just for the Chelsea buns alone. Layers upon layers of sticky deliciousness. I’d highly recommend but I’ll be back for the chocolate and salted caramel version.

La nourriture est quelconque, service lent. On a cassé un verre à côté de notre table ça arrive… mais la serveuse tape sa tablette contre notre chaise… puis erreur de facturation.

I'm sad to say i wasn't impressed, it was over £8 for a basic drink and snack and i felt hugely ripped off. The staff weren't that friendly and talked to their friends more than dealing with customers. They didn't have any of the food on the menu except for one sandwich and they said this was because they had completely run out and it wasn't even late afternoon so they didn't have enough stock i can only assume. Very sad because apparently it used to be soo good

Amazing Chelsea buns, good hot chocolate and quick service.

We visited Fitzbillies to try the famous Chelsea buns and they certainly didn’t disappoint. They were so sticky and sweet. We ate our Chelsea buns whilst on a punting tour, which was lovely.

Great coffee and great sandwiches

Overrated food honestly but waiters on my visit were very friendly.

Just came in for the famous Chelsea bun to take away. Friendly customer service but the bun was meh. Each to their own I guess 🤷🏾‍♀️

Poor customer service and very average coffee. They also have a “policy” of locking one of the two toilets despite there being a queue of 4 customers waiting to use the toilet. Tells you all you need to know about this place and how much they care about customers. Stopped here for some coffees for us and afternoon snacks with the kids - wish we hadn’t really… wasn’t worth it and much better places around.

A Cambridge institution! Very tasty, good service, great location. Delicious 😋

Excellent food and really good service. Chelsea buns delicious. Tasty ham and cheese croissants.

Very good Chelsea buns but wouldn’t opt for that next time as I found them a bit too sugary

Can definitely see why their Chelsea buns are famous. Perfect with coffee after a tiring punt

The staff were unhelpful and unfriendly. Especially one of the waitresses. Not a place I would visit again. The ambience is unwelcoming. Such a shame.

It was ok. Scones were great. Nice place to sit in the back and enjoy the food.

Loved it for years and continue to do so

The pastries are just so good! I love the morning croissants and the cinnamon croissant buns especially... The only issue is that it's a little cramped and often quite hard to find a seat.

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Chelsea bun ice cream definitely worth trying!!

A group of us ordered food and drinks here before heading over to the Cam for some punting. The tea, coffee, drinks, Chelsea buns and other treats were delicious and made our morning on the river a delight!

Lovely food and lovely place to visit

Manages to hit the right level of feeling busy whilst also having space available, with very friendly staff.

Very nice Chelsea bun and highly recommended.