fishnchickn Basingstoke in Basingstoke and Deane

Moved from London, thought the prices were quite high. London prices but not London portions. I feel robbed. This is supposed to be a large!!!!

Worst fish and chips had in a while, large fish wasn’t large, no batter on fish and to put chips on top made everything soggy. Won’t be back

Massive improvement from the first time I visited

The audacity to charge £4.50 for a portion of chips combined with the fact they're the slimiest, oil drenched chips I've had the misfortune of eating means I'm giving this a one star. Awful.

Good fish and chips! Easy order via the app.

Just popped in and couldn't order anything. 40 minutes before the store closes. 🤡🤣

Just popped into get fish and chips and what a waste of money.Some of the chips were burnt and dry no cod so had to get haddock and the two sausages were hard as nails. Will not be going in there again so people be warned !!!!!!!

Really good Gluten Free Fish and Chips, check website but think it is Monday and Tuesday. You can pre order and the order was ready on time! The fish was great and the GF batter I would say is nicer than the standard batter. Had a take away a few times from here now a few times and each time it has been excellent!

Not the best unfortunately. We ordered Small cod. Large Haddock, Medium Haddock, Plaice, 2 x large chips, curry sauce, mushy peas and 3 hot wings. Firstly it's chips included with Haddock on Saturday but not for me. Chips were dry and cold anyway. We didn't get our small cod and the hot wings were anything but hot. The fish we got though was very good. I think the staff need leadership TBH. If this is the standard I'll go elsewhere. Graham.

The food is worth that little extra cost and because it's so good you should expect a delay unless preordering which is what I recommend to do. Service is good considering how busy they always are and if ordering Southern chicken or chicken burger or half/whole chicken then again expect a 20 plus minute wait as its mostly cooked to order so it really fresh. I would have to say this is the best fish/chicken chip shop in Basingstoke. As for rating atmosphere which is a weird thing to do it's a busy fish and chip shop so unless you bring the party don't expect one lol. Highly recommend

Food is nice as per every fishnchickn that I have tried. Only thing letting the place down is the curry sauce which is more like a sauce you would get from a jar than chip shop curry sauce. The service is good but is overpriced if you get it delivered. The atmosphere in the shop is good but outside and around is alittle rough.

My second bad review for Brighton Hill's Fish n chicken. Just ordered a half chicken and chips which would normally have done for today and chicken for tomorrow. Not so, chicken had to be thrown away. IT WAS NOT COOKED. The chicken was chewy and actually had blood in it where it was obviously not cooked through. None of it was edible, it was all plasticy chewy. Like the last time, by the time you get home, changed and sit down to eat, you just can't be bothered to take it back which is what I should have done. Undercooked chicken can be dangerous and in extreme cases can cause food poisoning among other things. Get a grip on what you are doing Fish n chicken before you put someone in hospital with food poisoning.

Their food is probably the best out of all the chip shops in Basingstoke. I even don't mind driving the 4 miles to get there.

Kinda expensive for what it is. But closer than most.

Bought a couple of trays of chips today as a little treat and wish I hadn't wasted my money. They were white and all stuck together...didn't East them as just mush.

I visit from Australia every 18months and this place is the first place I am busting to go to. Just simply the best food cod and chips with mushy 🫛 if this was in Australia 🇦🇺 it would be so popular. So well done you guys and can't wait to see you in Aug this year

Food was ok quality but the portion of chips was laughable especially as they charged me £3.39 for them. About a handful of chips - won’t be going back.

Ordered via just eat .. order never arrived phoned the store who said the order was out for delivery without even taking name address or order number 🤔 was told to call just eat that's impossible without a contact number do you not have numbers for your drivers or just yourselves ? Poor service from just eat and fish and chicken... although reading some of the reviews seems like the food isnothing special to miss out on just more annoyed how I'm now £24 out of pocket 😡🤬

Paid for food via just eat food never turned up...Still waiting for a refund..and still waiting for food.... Tried to phone store she told me to contact just eat...but just eat can only be contacted via online and takes 48 hours for a response. Was absolutely disgusted that my situation wasn't reviewed and sorted out... What ever happened to the customer is always right... Absolutely disgusting...no food got delivered and they still took my money without any compromise... I wouldn't recommended to even my enemies.. They couldn't even be bothered to try to help sort out my delivery issues but very happily took my money.. Scamming thefts.... Very angry and disgusted....

Spent 20 for 10 chips a burger and 4 pieces of squid disgusting day light robbery

Placed an order at 6.15 app said be delivered by 6.45 check app again said 8:05 delivery called fish chicken they said I have to go on line if I want a refund after waiting 2 hrs go the food fish chicken take responsibility for this at all takes the bloody piss

Agree very small portion sizes, large cod and chips is £14 and we certainly were not given a large portion of chips. This was questioned, but we were told this is how it is served now.

Small portions, bad service. Would not recommend

Great fish and chips. Huge portions and good price

Brilliant service phone up due to not receiving my order after ordering from just eat was told it was delivered but never received my order when I was on the phone they were very helpful trying to help me to resolve my issue. Than told me to come to the shop and they redone my order for no extra charge. I am so thankful for the help and support and my children enjoyed there dinner. All food was lovey will definitely be going again but in future will just drive and not go though just eat

Fast service good food well cooked , Friendly staff. Will definitely recommend this place. 👌

this is the 2nd time trying this place food is cold and disgusting considering how over priced it is really not happy and will not be trying again

Fish is generally very good, light batter that is golden and crispy. Chicken is OK, had it a few times but tends to be very dry. Chips always look anemic and undercooked, portion sizes seem to change based on how they feel like wrapping them. Curry sauce is lovely though!

Used to be good now overpriced. Portion sizes are small. Staff seem like they don't want to be there would go else where now

This is my go-to chip shop. I normally go on a Saturday lunch time and there is a lady who is super nice and remembers me. The cardboard boxes get a bit soggy on the trip home, but they have not collapsed on me yet and its better for the environment. Battered sausage, cod and chips all good.

Great portion sizes and excellent service. I was served my a young man called Leo he was brilliant!

Rude manager, ordered food and the order was missing half the food, no drinks, no dips and no salt and vinegar, Would not recommend. When phoned up told me theres nothing they could do even though over £15 worth of stuff was missing. The food that got to my house was stale. Brutal.

Great food but portions average and pricing, way too high.

A couple of years ago, I complained about the soggy batter and white soft chips. I was contacted by their head office and was sent a voucher which I never used because who wants to eat badly again? HOWEVER, three months ago we decided to check if things had changed. Been back quite often since and it is now back to a great Fish and chip bar. Portions are good and tasty , plenty of nice brown dry chips that even have some crunch to them. Credit to the staff who have brought about this transformation and thanks for giving us our local Chappie again.

It wasn't busy in the shop but very slow service. Plenty of staff so that's not the issue. I was informed the Fish needed to be cooked fresh and once it was ready waited another 5 minutes plus before asking what the issue was, only to be told they were waiting for chips. It should be almost impossible for a chip shop to run out of chips, but I can see how it might happen. However watching staff appear to ignore your order chatting, folding boxes, and getting delivery food ready which didn't seem to be delayed in the same way isn't good service. A simple interaction with customers on the chips wouldn't have saved any time but it goes a long way to service. Perhaps the steady stream of delivery orders adds to the improbable shortage of chips. On the subject of the chips, I'm not sure how the chips were cooked but all of them white in colour, cooked inside but rock hard on the outside. Now that's a combination I've never come across. Impressively disappointed with the food and service

Saturday 16/9/23 @ 18:25. Just fancied a large piece of cod without chips. What a contrast to lunch time fish. This was dried up & within the batter quite small and at £ 9:60 definitely not worth it.

Use alot, I was due chips on the loyalty card and it was blacked out by a member of staff so I didn't get them, no big deal but principle. Chips often luke warm, ordered heroes no offer of dip, twice. Had fishcake last 2 visits which was very overcooked and only good for the dog. Won't be using anymore, such a shame as local.

Fish was nasty!!! Chips were okay. Curry sauce was lumpy. The price was astronomical plus your paying through the nose for food thats served in a cardboard box that disintegrates due to the heat and texture of the said food. Wouldn't recommend.

Nice fresh cooked fish and chips

Boycotted a few months ago due to food quality. Shame to say it has not improved, over priced and 'gritty' chips, what a shame. I've told of a better place so...

Last night I had lrg cod an chips and I've got to say the service was exalent the cod was cooked to perfection I will recommend fish an chicken to everyone I know EXELENT

Soggy chips, soggy battered sausage and over priced . Definitely wouldn’t recommend but the staff where nice

Started off as fantastic place but if you buy from them regularly you'll notice fiod quality is never the same, sometimes it tastes great and sometimes not. The fish varies in quality same as chips can be lovely and on some days very saggy.

For the price of the food not worth it as can look for better, they tried giving me a small chips which they say is one scoop and it looked like 10 chips on a paper plate and when I gone back in to ask what they where playing at, they all looked at me if I was mad,and started to laugh. paying almost 4 pound for it never going back or ordering online from them, very dirty in shop, not been mopped or swept in ages. Servers not wearing hair nets or gloves at times.

I know prices are up but it does seem expensive compared to others around

Way over priced food and poor service from children. How they won an award I do not know. The only award they should have is the dearest fish and chip shop in Basingstoke award. I mean when was fish n chips £10 - £20 per person!? I popped in at lunchtime and asked for a small chips and a small curry sauce and they wanted £6.30. Steer clear from these crooks.

Gluten free options avaliable on Monday and Tuesday, nice food and good portions.

Not bad, better than Olivers for portions.

I did enjoy the food, but customer service was lacking.

Ordered via click and collect and still had to wait 20mins. and when I got home found the order was incorrect. Complained to head office by email (twice), totally ignored!

The place was almost empty, only one person in front of me. The place smelled very fried, I think there was too much food already cooked inside the counter with no customers. My question is, what are they going to do with that fried food? Do they serve it to the customers reheated? I don't understand. I asked the guy behind the counter for mozzarella sticks and a small haddock. QQ pounds with something, it cost me, I found it too expensive as the fish is served on its own, with no simple potatoes to go with it. I mean, they put a fish in a super big box, I open the box and the fish is on its own, without any potatoes. Since it is a takeaway restaurant, I thought they should have cutlery so that we could eat the food we took with us, but there were only forks. For the quality of the food, in my opinion, from the point of view that I am a chef, everything tasted too oily. The place looked clean on the outside, but it smelled like fried food, so ..... In my opinion, I don't think I'll be back.

I am so disappointed. Chips were rubbish. The fried chicken pieces tasted absolutely awful, revolting! The 'large' cod portion was tiny and overpriced. The only positive was the friendly staff. I will not be back.

Food is lovely, service is lacking. Previously had delivered and several items didn't arrive. Today, ordered curry sauce and 2 kids meals. Asked what drinks we wanted only to get home and have no drinks. Disappointing to say the least

Good quality, fresh fish cooked to order.

Local fish and chips made in the traditional way. Nice batter and chips. The pies are okay. My wife enjoys the burgers and the slush puppies!

We have been coming here for over 2 year's and this is the first time we we're really disapointed. The fish was watery and soggy and the regular chip portion was really small. I know the price of food has gone up, but paying over £30 for the food I received tonight was not worth the money.

Ordered pie and chips and a portion of pigs in blankets. Meal arrived on time and was piping hot. A really lovely portion of chips too, very few scraggy chips. Really delicious. Delivered with speed and politeness

I appreciate they where busy but stood at counter for over 5 mins wasn't even acknowledged would have been nice to be at least told I'll be served soon walked out and went to takeaway next door daddy BBQ and had fantastic food and service.

Always out of chicken. Should just be called "fish"

Have been here in Brighton Hill numerous times in recent weeks and have gained a very good experience each time. Being celiac certain requirements are needed. Logan has been so knowledgeable and his management skills have been impeccable. I would confidently and highly recommend Mondays for Celiac diseased customers to try this place with assurance that Logan and his team have been trained accordingly. Thank you and Regards Deborah

The food was good it was just a que that night because of a car show as well, by asda basingstoke carpark, which I enjoyed 😉

Food is really good however the customer service wasn’t great..asked a simple question “how many pieces of scampi do you get?” No one could answer and one guy said “uhhh I dunno”..useless! Know the food you’re selling! Also the girls wear too much makeup and not enough PPE!

Always good fish and chips. Go here very often.

Food was great - service was a bit slow

well, so had this take away today, and do feel very sad of spending 40 pounds on it. Ordered 3x large cod, was given combination of small + medium cods. But worse was the actual quality of the fish, it was all dry, yellowish. So looked like kept in oil too long and been warmed up 5x times... So just really sad to spend so much money on such a poor food. (not sure if photo does justice how cr**p it was). 50% of food went to the bin.

Disappointed, haven't ordered for a while and though the food was of good quality the large chips which was an upgrade from the medium cod and chips was not a noticeable amount. Will try ordering everything seperate if I decide to go back.

I want to personally thank a lovely blonde girl, who served and helped my 2 children today. My kids said you were really nice. I wish they caught your name. But next time I will be in with my kids. You don't find many young people being polite and patient to young kids

Absolutely disgusting and a total waste of money

Seems to have gone downhill recently while still charging high prices. Unfortunately I won't be returning after my last visit.

Portion sizes are shocking. For the price. Sizes get smaller each time. Better chippy about

Fish was dried up, batter was very hard, sausage was cold and doughy batter on it, very dissatisfied for money you pay

Great food.. had to wait a while for my order though.. but was worth the wait.. hope they update there board for prices soon though as the prices on the board don't match the prices on the till and receipt.. (prices have gone up) but yer nice food and polite staff..

Gone down in my opinion, when I got home the fish batter was all soft underneath the top and I ask for well done

Went there at 21:30 was told what was one display is what they had. Which was fine by me. Then I was ignored completely so the 3 people could talk between themselves. Walked out dreadful service. . Won’t go back

Called into shop at 20.20 hrs tonight ordered sausage and chips these were worst I've ever had from there,chips were luke warm, sausage was greasy,and no salt and vinegar although I was asked if I wanted it. Staff didn't seem interested, poor service and expensive for what you get especially when you can't eat it Shame won't be going back

Great little chippy, good food and service and can help out with telephone orders. Only thing, a large chips has now been reduced in size which is a shame. Used to get large chips in a box so would be a great size for sharing or families but now portion size is smaller. Apart from that, a good little friendly local chippy.

Placed delivery order. No show! Disappointed and hungry 😒

Ordered large cod, medium cod, medium haddock, chips, onion rings, mushy peas. Always had great service and good quality food, the same this time but ended up with 3 piece's of cod and all very similar size. Food was really good but not what we ordered.

They put the prices up but the food was disgusting chicken was slimy and not fried properly battered sausage was pink and not cooked properly they should be ashamed if you put the prices up make sure your food is good

Terrible service and very careless miss. I never come again

0 stars if i could,we ordered from them, we did click and collect, left waiting no acknowledgement, girls hair was all hanging down as well from her hat- should have been tied up( very unhygienic) laughing away between themselves, no customer service. Finally recieved my order, fishcake chucked in the box not even in a wrapper ( really bad for allergies as should all be seperate). We had ordered a large portion of chips there was barely enough to feed 1 person!! They have completely cut down their portion sizes not worth the money at all! Offered a refund and still waiting! Its been well over a week now, not happy, and I definately will not be going back. Avoid avoid avoid. Food not bad but not enough of it, terrible customer service and not worth the wait or price.

Lovely chips used to love the save lots but quality of food has gone down in last few months need better staff. Husband has food poisoning from chicken.

Yesterday teatime (02/02/22) I went into shop and ordered small fish & chips and curry sauce. I took my order to work across town, and then found they had left out my fish. Very disappointed to say the least.

Always freshly cooked, never in old oil, great portion size, and the pickles are most excellent too! Great service whether ordering at the counter or click and collect.

Very disappointed with the service, staff messing around and laughing. 35 minutes to get my order but only after I complained about the time I waited. Won’t be going back.

Generally it's very good. Collection is always running late. No advantage over walk-in orders.

Really good mushy peas. Think I'm going to reorder today 👍

Once again, excellent service, so impressed that we can get Gluten Free products on 2 days a week for my Coeliac girlfriend. Always excellent quality food.

Portion sizes are good friendly staff. Burgers are good.

The foods really good from here but I find it a bit on the pricey side. Can't fault the food tho. The chicken nuggets are to die for with their curry sauce and chips!!

Brilliant over the phone service, friendly bloke & good food👍

Very disappointed with the Plaice as the fish was wet and opaque in colour so I threw it in the bin. On the plus side the Scampi was very nice and there was a copious quantity of chips.

Very good service from here today. I was there at the same time as a very rude girl who kept changing her mind and trying to confuse the staff. They handled her very calmly and politely. 10/10! Well done!

Had burger and chips there was Luke warm and burger was horrible

I've just found out that if you have a delivery, to a dwelling ,that £2 is charged on each order, whether it be 4 orders at one address making it £8 in delivery charges let alone the order on top of that before you start .If that is the case, then I am Afraid my services with the company will cease from now. A delivery charge is fine if its included with whatever you order but each item I'm afraid that is taking P..s.If it's not the case then accept my Apologies .

Chips were very gritty. I assume the potatoes hadn't been washed well before frying.

Excellent staff service & food also very good.

Good chipper. Fish and chips were fresh and portions were good. Good value. What’s not to like? VAT receipt provided if you need to claim for meals.

Service average and food took awhile but was fresh and piping hot so happy in all.

Pretty disgusting I've ordered many times and about 70% of the I've had issues with my order starting from hairs then rubber bands in drinks.. The staff don't know how to fry a chip either. Undercooked greasy mess is what you'll probably be served I've had to report this several times very unprofessional environment too