Fisher & Donaldson in Fife

Carrot cake nothing like what it use to be, tastes like a betty crocket packet cake mix, famous fudge doughnuts taste bland and are very very expensive, feels like profit is getting put before quality, but i suppose directors need there bonuses, but on a lighter note the staff in the shop were brilliant. Pity about the cakes, sorry.

Fantastic and a must visit if in the area, you have to try the fudge doughnuts which are amazing, great service as well, highly recommended

We stumbled on this place, great parking, lovely bakery, clean and welcoming coffee shop. Greeted and served by 3 lovely young assistants, Erin, Katie and Aiden. Nothing was too much trouble for them. Aiden offered to make us a Cortado even though it wasn’t on the menu. It was a proper barista coffee and he even hinted out the perfect little cups to serve it in. Food was lovely and would highly recommend this place

Grate cake and coffee, but poor service two young lad's waited for ages for my drinks as the lad was making drinks for the takeaway,

Had a quick breakfast at Fisher & Donaldson in Cupar while waiting for my cars MOT to be done. Lovely, pleasant staff, quick service, tasty food. I have bought a lot of cakes, mainly the strawberry stuff over the last year and a half from their other shop in Cupar town and really enjoyed them. Lovely place, highly recommended.

Stopped with the family for hot chocolate, donuts and cakes. Was not disappointed 🤤 the fudge donut was stuffed with filling and I was stuffed after eating it, the hot chocolate was melted on the inside of the glass and warm milk was added. A smooth touch to an even smoother drink. Was a really nice visit topped of by wonderful staff and cheery service. Will make a point of stopping again soon.

Arrived at closing time and instead of turning us away, the lovely Sue and Callum were very friendly and accommodating serving us with some delicious snacks. The vegan scotch pie was amazing. The cakes were really good too.

Cafe is really nice. Plenty tables and also tables outside for when the weather gets better. Good selection of cakes and sandwiches! The lady who asked what drinks we were having was nice and polite, the lady behind the till was quite short and almost rude. Wasn’t that busy when we were there, but even if it had been, no excuse for bad manners/customer service. I will go back again due to the food being lovely but with all the other comments about bad customer service, maybe this is something management need to look into!

Bacon butty was good but hot chocolate was heavenly. Creamy and tasty served in a lovely cup and made with real chocolate!!!

I took my mother for lunch which we hadn't done for quite some time, the Garden space was lovely, the small booths are well set up and comfortable,Sadly our lunch wasn't lovely, it was not at all up to F&D usual standard of excellence, the toasted sandwiches we had were barely warm and it was clear they were pre-packaged rather than made to order; mediocre and really quite disappointing.

Highly recommended.The shop is still open for takeaway, but they have developed the outside to a very high standard.There is far more seating now than there ever was inside. Picnic tables and tables and chairs outside, plus booth type seating in a large covered area (big tent), plus tables and chairs, and a children's play area.Ample parking plus a charging point for cars.Four high standard toilets, each with baby changing facilities, and disabled access.The food is as wonderful as ever, with their fudge donuts and coffee tower cakes being our favourites.Amazing choice of cakes and pastries, and savoury treats such as sausage rolls, pies, stovies, and more.Staff very friendly and efficient. Waiting time was very short.

Took my family for a drink and cake. Lovely garden to sit in the sunshine and enjoy our treats. My Daughter and I both had the famous fudge donut. Well this wasn't the usual fudge donut... the filling wasn't the yummy pale creamy sweet custard. It was bright yellow and grainy. The table next to us commented on their custard filling too. Hope this was a one off and not a change to the usual delicious filling?!The service was great and the scones were lovely. Just disappointed with the fudge donuts.

Called into Perth Road, Dundee lunchtime Saturday, 22nd on the way home. Asked for 6 bridies (our favourites) but got curt reply that we'd need to book 6 in advance! Subsequent attempts to "lighten up" the assistant fell on stony ground. When we got home, bridies were excellent, but coffee towers were very disappointing. Filling excellent but choux pastry hard, dry and harsh in the mouth. No excuse for a choux - maybe not fresh? Tiffins were so-so. The very high price level Fisher and Donaldson retain means that quality should be guaranteed. Poor customer service suggests unacceptable recruitment and management standards. Complacency? I love Scottish baking and despair as so many local firms collapse so I want F&D to flourish but they need to get a grip!

Interesting to see the new arrangements at Fishers The Main cafe is just a shop and meals are being served in large marquees . They seem to have all the precautions well in hand . We bought some cakes to take home Yum Yums and rhubarb tarts they are not cheap but they are certainly the best The quality of this baker is outstanding

Everytime I travel to Ceres I have to stop at Fisher and Donaldson for the fudge doughnuts they are sweet big and delicious. Bite into them and watch you don't drop the filling

Fudge doughnuts are simply the best, a lovely setting and great friendly service always. Will definitely return.

First of all, this was my first visit to the new garden cafe and it is spacious with separate booth type tables and also dog friendly. However, no one bothered to take our contact details, didn't see any hand sanitiser and no wiping down tables between customers. Service was slow again, part of the order was wrong and we had to wait quite a while to get it. I guess they were short of staff for the number of customers but no excuse not to be more hygienic during the pandemic. On the positive side, the food was good when it did arrive and the marquee is a great addition to the shop. Just tighten your hygiene standards.

Cannot go past without a visit. The stovies and tuna melt both lovely followed with fudge doughnut as always. Staff very attentive

Great experience, food was very good and service was efficient and friendly. Can recommend the butteries and empire biscuits

We have recently visited the new garden Cafe a few times and are very impressed. Food is great, good value and staff are very friendly. The garden Cafe is very clean, it is warm and clearly operating within current guidelines. I would highly recommend the lentil soup and, of course, a fudge donut.

Fantastic cakes and doughnuts and a great cup of coffee. Well suited place to go with the current restrictions - felt very clean and safe. And the food is so much better than the big chains

The food was excellent, service was good considering how busy they were. The sausage rolls and scotch pies are a family treat. Definetly worth visiting.

No visit to Fife is permitted in our family without going to Fisher and Donaldson. The rhubarb tart is the worlds best. Staff excellent. I would like to see a different choice of coffees such as different ground beans for a cafetière rather than a latte. That would just take it to a five star notch but in this uncertain world they do a superb job !!

The cafe, as part of the shop and bakery complex, was always a great refuge for a coffee, bacon roll then fudge donut. However as with life in general, Covid-19 changed what we do and how we do it. After a period with no cafe open and bakery goods being either click and collect or ordering for home delivery, F&D constructed a large marquee in their grounds and fitted it out in compliance with Covid guidelines, adding picnic tables in the grass area adjacent to the marquee. So once more we have a refuge to escape to and enjoy the delights of F&D. Good size parking area, with a couple of charge points for e-cars.

Gorgeous new outdoor cafe - prefect venue for lunch and a catch-up, or coffee and a cake - you can’t leave without sampling a world famous Fisher & Donaldson’s Fudge Doughnut Lovely friendly service, v clean and it’s clearly been purpose built with all the safety measures in place to ensure social distancing You also shouldn’t leave without picking up some goodies for home - their french baguettes and famous Dr,Floyd seeded loaf are delicious and freeze well too :) All their cakes are delicious by my favourites include their yum yums, coffee towers and strawberry tarts!

Best fudge doughnuts And coffee towers in the world . Beautiful new cafe felt so clean and safe . They have adapted really well to the current restrictions delighted to have somewhere delicious to go . Will definitely be back

Lovely clean structure, well ventilated and plenty of space between tables. The food was beautiful and we took away the obligatory and magnificent fudge donuts for later!

What a great wee find. Excellent coffee and tea in china cups. A great choice of cakes, pies and hot stuff like stovies. Well worth a wee detour for.

Manager/Owner’s small child was left to run amok. Touching ‘Clean’ tables while eating an apple. Sticky hands everywhere. Surely a health and safety violation. Won’t be back.

Went to Fisher and Donaldson for light lunch yesterday. Food and staff excellent. I was shocked to see a couple enter the restaurant and walk straight through to use the toilets. Exiting the toilet area, they then walked out of the building.I queried this with the staff....they have been told to allow this public toilet use...AND THEY HAVE TO CLEAN THEM. Won't be rushing back there!!!! Only this new facility gives them a poor rating.

I'll be Frank, the service was shocking. We waited about 5 mins before one of the 6 or 7 girls behind the counter paid attention.(there was only one other person waiting to be served) She took a partial order before leaving to get it and got annoyed when my husband asked for his coffee. It's the little things, like rolling your eyes and sighing that make it bad. I wouldnt come here again purely for thus reason.

Visited on a Sunday for late lunch.They stopped serving hot food by then and the options were limited.You also weren't given much time to decide. I ended up having a veggie panini - it was tasteless and was over £4, it came with a pathetic side salad. Wouldn't even call it a salad - a couple of cherry tomatoes, slice of cucumber, a couple of salad leaves.It was all very chaotic and lacked decent customer service.

I have yearned to go in here every time I pass, the takeaway cakes (fudge yum yum) are always absolutely on point.Unfortunately we visited when very busy, very little choice left at 2pm and meager portions to match.Service was friendly and good.The price did not reflect the portion size and we left hungry and frustrated at the dent in the wallet for what was essentially an overpriced tesco meal deal.Really disappointed but won’t give up on the cakes.Takeaway wins.

This new self service large café attatched to the main bakery is on the outskirts of town next to Aldi s.The range of baking is excellent and unbeatable as it would be as this Backers is well loved in this part of Scotland.There are all the usual selections with hot pies ,bridies,sausage rolls and Bacon rolls available all day .There are more substantial meals available if you wish.All is pleasant with both table and easy chair seating and large floor length windows on two side so you can see your bike the whole time

Hubby brought cakes home from St Andrews shop today.I had vanilla slice which l was so looking forward to as my favourite, but far too sweet was like eating mouth full off sugar, it was very small, not worth the money, l was made to believe they were decent size cakes but not this time.Stuarts vanilla slices are tastier,cheaper and bigger.Such a shame.Hubby enjoyed fudge donuts.

Went, sat with friends, enjoyed delicious pastries, sat outside. No one chased us to move. Food was lovely. Tea and coffee were excellent quality. Have also had lunch and the tomato soup is the best ever. It’s a real treat.

I cannot recommend this place highly enough for its pastries and cakes. These are very tasty and full of flavours. When it comes to cakes, fudge doughnut and the coffee tower are the best options on the menu, while haggis and steak pie is the winner amongst pastries.Would definitely come back.

Really great bakers that have been around for years. Highest quality food and I personally love their scotch pies which are superb

We stopped in here for a cuppa and cake and found there to be plenty choice and enjoyed what we had. The fudge yum yum was really indulgent. I thought it appeared clean and spacious/bright. Would like to return to try savoury items.

Popped in here after a long walk.Two panini’s with chicken rocket and peppers as that is all they had left,these were dry and tasteless not even a little side salad with them.One pineapple cake £1.80 which had no pineapple in it at all as I opened it with a knife, also at the price I thought it was going to be fresh cream inside but no.Lastly a chocolate cone with fresh strawberries inside which was the only thing we liked.

Stopped in for lunch with my wife, we had a filled roll and a cake each, as well as tea.

the food is very good,also love the home made chocolates.staff are very friendly and helpful.this is a place everyone has to try,once tried you will go back. everyone was friendly,but big shout out to the girl who makes the chocolates for being so helpful

Went today for something to eat at the Cupar tearoom, no white bread and only cold bridies which is a joke for a bakery, forks were not clean with old food between the prongs cups were stained as was the tea pot, the pineapple and cream cake was sour, the cream had split and was warm. The lass cleaning the tables was using a small hand cloth to clean the tables but no cleaning sprays or water, she was also flicking crumbs onto the seats and chairs, Generally there was a lack of hygiene. So unfit food stained crockery and cutlery and cleaning issue. didn't finish the food and walked out. don't waste your money

Restaurant visited at 14.32 on Friday 14th June for a sandwich ,tea and coffee Slow service, engineer had just finished fixing their coffee machine and they were deliberating whether it was okay to use!!!!! Looked unfortunately not very clean, we had chosen two croques w side salad, the salad should have been in the bin it had obviously been lying out and was dried up and brown

This is a well known bakery and coffe shop cakes are delicious and there coffee all well presented .staff are friendly we often pop in for there spinach rolls

I visited your Crossgate branch in Cupar this morning and was disgusted by the lack of hygiene practice by your staff. They do not wear nets or use gloves or tongs when picking up food and slicing bread. When I asked the young lady serving me if they had any tongs or gloves, I was told no. Apparently they do not use them. Furthermore, the staff then handle money instead of one person designated to perform this task. I will not be returning to this establishment or any other branch if they do not adhere to food hygiene standards. The responsibility lies with the manager of the branch and there is obviously a training issue here.

What a nice Tea Room to know about if you find yourself with time to spare before your train. Our coffees were quite good (strong, rich and well sized). The pastries were quite nice - lots and lots (almost too many) to choose from - that's a nice problem to have. The tables are in a glassed in room with a lovely view up the green hills in one direction. Bright, clean and comfortable. The only negative we found was that, yes, we felt unwelcome as all of the counter people were dour and brusque. It wasn't just us - the people behind the counter seem like customers are a necessary burden and they'd rather be anywhere else. Really too bad, because a smile or two would make this quite a wonderful place.

I write this review with a bit of "tongue in cheek". My wife and I dropped in for tea and cakes this afternoon. I like this cafe as usually the tea is good and you get a fair selection of cakes. So far no problems. However today I was served the smallest piece of carrot cake I have ever seen in my travels round Britain.

Came here for lunch with our toddler. Staff weren’t overly friendly and whilst one person was serving a busy take away counter threw people stood doing nothing in the restaurant section when they could have helped their colleague. The same three members of staff also stood watch our toddler eat which was a bit strange. Food fine if a bit overpriced

A small café at the back of a bakers which serves coffee and light lunches. It has style and atmosphere and the service was pleasant. The food was fine, though the cakes on display looked fabulous.

Went wee tea room this morning. Someone had bought all scones apart from sultana and bran. It was only just after 10 . Shame on you for letting this happen especially as bakery just round corner. Thing is great place but not five star today!!

Bought a loaf yesterday - lovely crunchy crust - NOT so lovely bread, very dry and hard, this loaf was £2.95 have had it before, so KNOW how it should be - it was taken from the window display at the Cupar shop - have been determined to eat this as it was an expensive treat - awful experience - really should have been fresher.... won't buy from and D again

Service was a bit confusing when my meal was given to another customer and other meals were left at the counter. Staff could not deal with simple requests like no butter on a filled roll and the coffee was not very flavoursome.

It is like staff are doing you a favour serving you and heard this same opinion from many people. Not happy to assist at all. Food mediocre, overpriced and terrible atmosphere

I am appalled to hear from a family member that they were treated with extreme rudeness at the Cupar branch this week. The matter related to this family member’s accent and nationality and I take it seriously.

Family lunch at F&D.; Nice atmosphere and cakes are really nice. However the food quality/taste is terrible and is extremely overpriced. Go for a cake and take it away.

Firstly I have to say that the quality of the food and drinks in this cafe is not in question. If you are looking for a delicious cake this is the place to go. Unfortunately the past couple of times I have visited, I found the cafe to be very untidy with dirty, uncleared tables and the staff are not at all welcoming. A simple smile doesn't cost anything.. There is nothing more off-putting than collecting your coffee and cake then not being able to find a clean, properly wiped table. Hopefully this can be corrected and I would be delighted to award Fisher & Donaldson at least five stars.

I met a friend for a cuppa here today and it was the first time I've visited. I'll definitely go back and take my two boys. The service was lovely and friendly, really spacious cafe, and the cakes looked fabulous. I didn't order a hot chocolate but I will next time, you get a mug lined with chocolate and they pour hot milk in for you to stir, looked very yummy.

We visit here every time we come to St Andrews as the individual apple pies & rhubarb pies are to die for. Other cakes are lovely too, as are bread products, sandwiches & pies.

I have been going to fisher and Donaldson’s all of my life and they are unbeatable. Although I now live some 25 miles from Cupar I still make a point of visiting as their products are of very high quality.

I’m a total coffee snob and I have to say the coffee was delicious! Free WiFi too and a large selection of cakes

Lunchtime snacks here are great. Good range of soup and hot snacks. Cakes are amazing. Plenty of parking. Reasonable prices too.

The best bakers in Scotland. You haven't lived till you have eaten a Fisher and Donaldson coffee tower.

I you visit here you must have the hot chocolate which is an experience not to be missed. Very, very special

Visited yesterday with my 4 year old. Staff were lovely and cheery, food and drinks were delicious and the chocolates were just divine. Would highly recommend!

It is nice to come here for a snack or afternoon tea rather than a meal. I have had soup and a sandwich here and although pleasant, I don't think the soup was home-made. The cakes are superb especially the coffee towers which are my favourite. The coffee is nice too.

Popped in one morning for coffee and buns and was delighted with the pastry offerings. The fudge donut can’t be missed. Beautiful scones and sweets as well!

Not usually busy (but never empty) I like coming in here for a wee stop, having a fudge donut and proper hot chocolate in calm relaxed surroundings. The baking is excellent and the second most important reason for coming.

An absolute must. This bakery come cafe is a gem. Home made cakes of various types and then further inside are couches and tables with chairs. There are different types of meals and cooked and served very well. There is a tv playing the bakery high lights of making marzipan fruits bread buns icing cakes and much more. Inbetween Tesco and Aldi its not to be missed.

Because we were shopping at Tesco and Lidl's (next door) we popped in for a quick bite to eat. They had a dinner special, soup and a sandwich for under £6, not including a drink, we ordered 2 lattes as well. The food was ok and the lattes well made. The servers were polite, well presented and served quickly ( even offering us a free complementary cbocolate with our order). The toilets were very clean. You can also purchase food to go as well. Plenty of tables to sit at with a video of a baker making cakes and bread. Ample parking out front. This is a slightly more expensive place to eat than other similar bakeries in the town centre but not that much that I wouldn't visit again.

This is a bright welcoming environment with excellent menu choices for snacks. The setting is superb and service fine. Nice touch to day when I was offered a complimentary chocolate. It is however the setting I enjoy most. Nice mix of seating. I have never been disappointed with my coffee.

Stay well clear staff ate rude and food is overpriced and when i say overpriced i mean Shockingly overpriced for what little you get

Been here regularly. Nice interior, great video of cakes, biscuits, chocolates playing. Interesting for my kids. Fab selection of baking and sweets. Small selection of hot food. Fudge doughnuts and sausage rolls delicious. Amazing chocolate cones with chocolate covered strawberries inside. Downside is that service can be slow and prices pretty steep.

Stopped here on our return road trip after staying in St Andrews. All the baked goods looked delicious. We had bacon rolls and scones. Coffee was really too hot, burnt my mouth and spoiled the coffee taste. They can bake but need more effort to bring their coffee on par. We would go back for baked goods but not coffee.

Visited on a Sunday afternoon - the time for a cup of coffee and a cake. Quarter to 4 and no cakes left other than frozen ... Staff started cleaning, mopping floors et cet while customers still tried to enjoy their coffee and tea. For the money one pays this really is not a good customer experience.

Popped in for lunch en route to St Andrews.

The service was prompt and friendly, the food tasty, but stovies were overpriced for what they are.

We had a very nice stop at this establisment with brownie, cake and coffees. Good service as well. Regards Gary Saunders

Coffee and cakes to die for . Always busy in this restaurant/shop . All baked goods available to take away .

We have frequently enjoyed their delicious sandwiches. So fresh and tasty and with a variety of delicious fillings.

Staff friendly and amazing selection.

We came, we are, we enjoyed. Fab selection of high quality products. Would highly recommend the hot chocolates too!

Since it opened Fisher and Donaldson has been a popular meeting place for Cupar locals. The company has a long established reputation in NE Fife for snacks and hot drinks. I arranged to meet a friend recently and as always service, location and quality was all that I would have expected. Service and pricing were fine.

Nearly drove past as I came into Cupar. It's right next to Aldi. The main bakery is at the rear and this added addition of a tearoom is worth a visit. Setting and food excellent. Small menu but you'll find something you'll like and the cakes delicious. It's a bakery with home made sausage rolls etc, baked potatoes, toasties, filled rolls and lovely soup.

Sopa y sándwich especial. Muy agradable. Selección de 3 sopas y muchos rellenos de sándwiches en la elección de papel blanco o de color marrón. Pasteles de chocolate para comprar preciosa y también. El servicio era bueno, mesas limpias. Vale la pena una visita.

Regularly take my gran here as it's her favourite cafe in the bonnygate. Recently visited the Ceres road with family from afar and we all left with a large selection of cakes .... !

We visited this bakery / coffee shop for a light lunch before our annual trip to St Andrews. My family always have the famous fudge donuts and on this occasion they did not disappoint. Freshly made with more filling than your average high street donut these are not to be missed. Anytime we are close by we always drop in to puchase some not only for us but friends and family too. I would like to offer a review on their other cakes however I cannot see past their fudge donuts!If you do go please keep it a secret!

Lunched here with friends and the stovies with oatcakes were delicious BUT a 500ml bottle of water cost £1.90 - I know you have to make a profit but this is a rip off !

Stopped here for a late lunch. Good selection of food to choose from at reasonable prices. Staff are friendly and cafe is clean.

Stopped to get some fudge doughnuts to take back home when I was in Cupar recently. Haven't found a replacement anywhere that matches up.

Popped in for a takeaway selection of filled rolls, soft drinks and crisps. Nice selection of quality items and very reasonable.

Looking for a snack we stopped in the village opposite here. This was a good stop. The bread for the rolls was very good and proper roast ham etc. Told the macron was good was not very crunchy. Worth a stop.

Great place to stop off for a coffee and cake, the fudge donuts are without doubt the best I have ever tasted.They do a great range of cakes for special occasions.We have used there shops in Dundee, Cupar and St Andrews for years.Not the cheapest but the quality is always good.

Usual Fisher & Donaldson selection & quality. Great cafe with lots of tables and bathed in sunshine from the big windows. Quick efficient service. Recommended for lunch if you like homemade soups, pies, cakes etc.

Nice bakery and coffee shop, been for breakfast and lunch, good food, and with complimentary chocolates with your coffee. Not only lovely cakes and pies, a selection of chocolates. nice to see it open on a Sunday. When in the area will pop in

For somewhere to eat at lunchtime in Cupar, this has to be the first choice. From the outside it may look like nothing more than a bakers shop. Sure enough, a fine selection of cakes and breads are available over the counter. But venture further in and you will find a cafe area that looks like it came straight out of the 1940's. Table service, naturally, and very smartly presented and spotlessly clean.The food on offer is traditional Scottish fair. Scotch pie, stovies, etc. and all very nicely done. There is a branch of Greggs a few doors along. Fisher and Donaldson is better.

Went with 2 friends and the kids When my soup eventually arrived it cold so asked for it to be reheated, took 10 to 15 mins by which time everyone else was nearly finished and it still wasn't all that hot. Expensive for what you get and poor service

I typically meet up here once a week with 3 or 4 friends for a light lunch. We do occasionally meet in other places but always keep returning here for its quality, consistency and value.Stovies with oatcakes is the most popular choice amongst our group. Second would be soup (when they have on the menu my favourite is the Thai chicken) or soup and sandwich.I couldn't comment on the cakes as we all stick just to the savouries!

Brilliant choice of sweet and savoury goodies. Never disappointed here. Will be back soon, great food and friendly helpful staff.

Being a new resident, my partner and I took the recommendation of trying here for coffee and a bite to eat. The staff (apart from one lady who was lovely) were all school-age. I don't have an issue with this normally, but not a smile from one of them and several were unsure/incapable of doing their job and the serving counters were disorganized -not ideal in a busy environment.The food was average, and we were disappointed with the cakes which were nothing special considering how expensive they were and their supposed reputation. I would visit again, but only for coffee which was very nice indeed.