Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 1310 in 1574 in Tower Hamlets
Nº 24 of 27 Pizza & Pasta in Tower Hamlets
Opinions
Used to be great pizza. Ordered delivery at 19:15hrs. Supposed to arrive at 19:45. Finally arrived at 20:25 stone cold, and pizza was not what we ordered. Delivery driver refused to take the pizza back and said speak with the store. Attempted to call several times, phone goes on voicemail. Send an on-line contact form to the company. There does not seem to be a way to speak to anyone at the store.
M L . 2024-09-24
MORE AT TripAdvisor
Tried to give these guys who took over the Firezza brand another opportunity. Mistake! Order not delivered, order page agrees not delivered, contact us form ignored, phone disconnected. Visited in person 4 TIMES, couldn’t see manager to get refund. Finally agreed order not delivered and would refund to card. 2 weeks later still no refund! Dodgy cowboys. Previous review in 2023: Once again, problems with delivery, which happen every 3-4 orders. This time, no delivery at all, no communication from them, no number to call.
David S . 2024-04-06
MORE AT TripAdvisor
Cannot complain on the quality. Good pizza, many variations. It's a bit overpriced but then again, Pizza Hut and Papa John's are overpriced as well and the quality is worse. The pizza is great but the sides not so much.
Agni H . 2022-02-10
MORE AT TripAdvisor
Dry and tasteless pizza. Not sure what’s happened but the food has gone completely down hill. Firezza used to be top notch. I’ve had better frozen pizza. (This was takeaway)
James W . 2021-12-14
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I ordered for collection was given the wrong pizza (even though the receipt on the box was correct); very poor quality pizza, not worth the £15. Do yourself a favour and order from PizzaRoom on Deliveroo, much much better.
Bobo . 2021-02-20
MORE AT TripAdvisor
la pizza más muerta que he tenido, sin duda congelada también podría obtener una de Islandia, no te molestes en ahorrar tu dinero
trippyboi_advi . 2019-11-16
MORE AT TripAdvisor
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582 Opinions
When I called to replace order they hung up on me and took the phone off the hook. Horrific customer service. Do not eat there!!!! From reading other reviews it seems like they are in the habit of using out of date ingredients.
336 Opinions
I went in to order at the store yesterday evening and was extremely surprised at how rude one of the staff was to me as he told me that they don’t take orders at the store. Although closest to where I live, I will never go back.
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368 Opinions
Took a chance on this one, the menu looked good. Service: we were served quite quickly but don’t expect a smile or a nice word. Food: nothing interesting from what we have ordered: a wonton soup, chicken skewers, egg fried rice , chicken buns, chicken fried noodles. Toilets are downstairs and very old. Would not recommend it.
50 Opinions
Celebrated my friends birthday here. Lovely selection of beer and fantastic pizza. It's small but dont let that put you off. It has a wonderful atmosphere and the staff are really friendly.