Fireaway Pizza in Cambridge

The food is decent, though nothing remarkable—just what you'd expect from an Italian chain. However, the service was disappointing. It felt like the staff couldn't care less about the customers, unless perhaps you were one of their 'favorites.' When they got my order wrong, there wasn’t even a hint of an apology. This will be my last visit to Bella Italia.

Lugar encantador para una cena increíble! Ambiente era brillante, servidores muy amables y la comida es deliciosa. Sin duda recomiendo!

I made a reservation for my son's birthday. There was only one guest at 17:30, and the five of us occupied the whole place. The environment is very comfortable and the music is nice. The authentic Italian food needs no introduction. I think you must order the pizza here. The crispy and burnt flavor of the grilled edges is unique to Cambridge.

Claimed to deliver in 20-40 minutes. In reality I did not receive my pizza until almost an HOUR AND A HALF after I ordered. To make matters worse, after hours of anticipation I received a lukewarm at best soggy pizza. I have WASTED my £10 voucher on this sorry excuse for a pizza and my disappointment is immeasurable. I hope Prezzo improves its service but it has just lost a valuable customer.

Delicious food, excellent service, will definitely be back.